We picked this unit for the fireplace in the living room, which did not work. We read the extensive "fireplace troubleshooting" instructions, eventually got the pilot light lit, but no fire. We called and were told someone would be by the next day to fix it, but we never saw anyone, nor did we receive an update until I brought it up before check-out when we were told no one could get there for 3-4 days (we only stayed 2 nights). Overall, the unit feels a bit rundown and the upstairs bathroom door is also in need of attention- someone in our group got stuck in the bathroom. The fireplaces in the two bedrooms were nice and the location was close to the beach.
We picked this unit for the fireplace in the living room, which did not work. We read the extensive "fireplace troubleshooting" instructions, eventually got the pilot light lit, but no fire. We called and were told someone would be by the next day to fix it, but we never saw anyone, nor did we receive an update until I brought it up before check-out when we were told no one could get there for 3-4 days (we only stayed 2 nights). Overall, the unit feels a bit rundown and the upstairs bathroom door is also in need of attention- someone in our group got stuck in the bathroom. The fireplaces in the two bedrooms were nice and the location was close to the beach.