Name: Canopy by Hilton Hangzhou West Lake
Address: 2 Guohuo Road, Hangzhou, China, Hangzhou, Zhejiang, China
Rating: 8.73

Guest reviews

8.7

Fabulous

Based on 217 verified reviews

Facilities

9

Cleanliness

9.6

Service

9.2

10

Tienmei

7 Apr 2026

·

Stayed 1 night

It was great.

10

Andrew

26 Jan 2026

·

Stayed 1 night

Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days.

10

Tan

29 Dec 2025

·

Stayed 3 nights

Staff are very helpful and they helped me arrange for my day trip to Wuzhen. Staff speaks English too. They make my stay very welcoming and warm.

10

Tan

29 Dec 2025

·

Stayed 1 night

Hotel is spacious and comfortable. Location is a 8-10 min walk to west lake and the harbin in 77 malls are nearby. There are eateries around and is convenient

10

Chris

12 Dec 2025

·

Stayed 4 nights

Good

2 Guohuo Road, Hangzhou, China

Location

With a stay at Canopy by Hilton Hangzhou West Lake, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Wushan Night Market. This luxury hotel is 1.2 mi (1.9 km) from Qinghefang Old Street and 1.6 mi (2.5 km) from Beishan St.

West Lake(0.1 Miles)

No.2 Park(0.1 Miles)

Wushan Night Market(0.4 Miles)

Si Cheng Church(0.4 Miles)

Xihu Tiandi(0.6 Miles)

China Academy of Art(0.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately CNY 138 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

The property features a stair-free path to the entrance, elevator access, wheelchair-accessible registration desk, concierge desk, and on-site restaurant. Limited wheelchair accessibility is available.

The hotel is centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Wushan Night Market. It is 1.2 mi (1.9 km) from Qinghefang Old Street and 1.6 mi (2.5 km) from Beishan St.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Canopy by Hilton Hangzhou West Lake

Amenities

Property description

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