Madulkelle Tea and Eco Lodge

Do not deal with this lodge. We originally booked 2 nights. Due to terrible circumstances in Sri Lanka, we couldn’t make it on the first night due to flooding and access to the lodge. The next day, the lodge told us again not to go there as it was still not clear and unsafe. Therefore, I requested a refund like the day before because it wasn’t our choice not to visit, but the lodge. Since this, there has been no reply to emails or refund requests to explain. Terrible.

We enjoyed our stay in this tea estate. The nature is beautiful, good offer of tours and spa, staff always friendly and welcoming. The colonial reception is somewhat unique, definitely a great place. And the view from the room is to die for!! With that said we found the property not up to the standards they claim to have: we had the honeymoon suite, that despite the high price tag came with a tent full of holes and poorly mended. When we checked in there was moldy food in the fridge (again, it happens but for that price it shouldn’t), and there were hair in the shower. We flagged both, they immediately sent cleaning over which removed the moldy food (but didn’t clean the fridge which was dirty) and for the shower the receptionist told us the cleaning staff didn’t find anything (we showed her the picture, so probably they didn’t even bothered to clean the shower). Again, these things shouldn’t happen in a room that goes for 300 USD a night. Restaurant and breakfast is average. Again, given the beauty of the place maybe we had higher expectations.

Location, peace and quiet great staff

The property is great for those who can brave it! It's very difficult to get to the property- Infact the over driver left us 5 kms short refusing to take a'dirt road' We had to do last 5 kms by tuk tuk Wish either the property or Expedia had warned us Once there service and staff were exceptionally nice and views breathtaking! Wish I could say it was worth ot

Amazing hotel! The staff was great, views were stunning (we never grew tired of it!) and the room/rent was extraordinary, wonderful to wake up to the view. The staff were very attentive and helped with everything, even a hospital visit was solved in and out within 30 minutes from the request. Breakfast was very good, ala carte menu was average. Very bumpy road to get up there though.