Is parking available at the property?

Self parking is available on-site for a fee of USD 25 per night, which includes in/out privileges. Parking is limited.

What type of breakfast is offered?

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 100 per accommodation. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM until 11:59 PM, and check-out is by 11:00 AM. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

Complimentary area shuttle services are provided to nearby destinations, but specific airport shuttle services are not mentioned.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including accessible public areas and facilities.

What is the location like in relation to key landmarks?

The property is located in Keystone (Mountain House), within a 15-minute walk of Keystone Ski Resort and River Run Gondola Ski Lift. It is 1 mile from Keystone Conference Center and 3.2 miles from Dillon Reservoir.

Is there a swimming pool at the property?

There is no mention of a swimming pool at the property, but guests can enjoy access to 3 hot tubs.

What are the policies for guests staying with children?

Children are allowed to stay at the property, and there is no minimum age specified for children to stay for free.

Hyatt Place Keystone - Dillon Hotel in Keystone

Average nightly price at Hyatt Place Keystone - Dillon by month, last 12 months (USD)
Month	Average price
January	$245
February	$260
March	$238
April	$112
May	$104
June	$120
July	$150
August	$116
September	$132
October	$134
November	$133
December	$239

What guests think

Across reviews of Hyatt Place Keystone - Dillon, travelers repeatedly praise the walkable location near Keystone lifts and scenic views, as well as many friendly staff interactions, but note uneven upkeep, service bottlenecks, and inconsistent value due to added fees.

Rooms range from comfortable and functional to small or dated, with several reports of hot or noisy HVAC and other maintenance issues. Facilities include ski lockers and hot tubs, though hot-tub outages and crowded parking, often paid, are recurring complaints. Breakfast is frequently described as good to excellent, but quality and replenishment can slip, and the bar or restaurant hours are limited. Expect a practical, ski-convenient stay with trade-offs in upkeep and fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate ski lockers and outdoor hot tubs with mountain views. However, hot tubs are sometimes broken or over-chlorinated, parking is limited with valet often required (and occasionally slow), and some equipment like ice machines can be out of order.

Related guest reviews

8

Michelle

Mar 30, 2024

·

Stayed 5 nights

Overall, we like staying at this hotel because it's so convenient to a handful of ski resorts. We also like the access to ski lockers and free breakfast in the AM. Wish the dinner options around were better but overall 4/5.

10

John

Jun 2, 2025

·

Stayed 2 nights

Great place to stay if you are skiing Keystone. You can walk to a lift. Nice hot tubs outside overlooking the slopes.

6

Kelly J

Feb 2, 2024

·

Stayed 1 night

Not worth the price and the hot tub had wayyy too much chlorine in it was disgusting with green film in it

8

Taylor

Mar 7, 2025

·

Stayed 2 nights

The staff at this property was excellent, and the location was incredibly convenient with easy access to the ski lift. However, cleanliness was an issue—the jacuzzi had a lotttt of algae, the path to the bus stop was poorly maintained and hazardous to walk on, and our bathroom ceiling was noticeably flaking

6

Fred

Apr 1, 2025

·

Stayed 3 nights

2 of three hot tubs out of service

8

Gregory Raymond

Mar 8, 2025

·

Stayed 4 nights

I stay here every year. All around good place to stay. Parking near hotel is tough, but valet service is excellent.

8

Danitra

Feb 28, 2025

·

Stayed 3 nights

The best thing about the Hyatt is proximity to chair, you can walk half a block and you’re on! The suite was adequate but I needed more light. They provided me a desk lamp. They have 3 hot tubs, a laundry and free breakfast daily. The downside was my floors ice machine was broken but it was a small inconvenience. They serve delicious cookies every afternoon and overall from checking in, to leaving people were friendly and helpful. I would return.

10

Dmitri

Feb 9, 2023

·

Stayed 7 nights

The hotel is close to the ski lift, within about 5-7 min walking distance. Parking is very limited and although a free valet parking is included, it means that sometimes the waiting time for the car is about 20 min.

8

Jeffrey Todd

Dec 29, 2024

·

Stayed 2 nights

Excellent location to ski A-Basin as the free bus has a stop in front of the building. Keystone is very close but we didn’t go there. Limited self parking but valet is complementary if no self parking spots are available. Staff were very helpful. Breakfast was good for the value. Would stay here again.

8

Nathalie

Jan 10, 2024

·

Stayed 5 nights

This property was ideal for our family ski trip. It’s a quick 5 minutes walk to the chairlift, a true “walk in walk out” -even for little ones. The ski locker’s are easy accessible and so convenient. Breakfast was included and very good. It made mornings a breeze before hitting the slopes. Staff was very friendly and helpful.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many note clean rooms, while others cite dirty or smelly rooms, hair or mold in showers, and peeling paint. Housekeeping oversights like empty dispensers also appear in several reviews.

Related guest reviews

6

Fakhira

Jan 4, 2025

·

Stayed 3 nights

Very dirty rooms

8

Ronald

Nov 19, 2025

·

Stayed 4 nights

Clean room and friendly staff

6

Sandy

Sep 15, 2025

·

Stayed 2 nights

The gal at check-in didn't seem to know what she was doing. Long line, took forever and I had to come back down to the lobby to get my room key card rekeyed because it didn't open the door. Had to do this each day. Maybe other rooms are better but the shower floor could use a good cleaning.

6

Amanda

Dec 13, 2024

·

Stayed 1 night

The place was close to Keystone. The lobby, hallways and room were clean and tidy. The beds were comfortable and there was a variety of pillows. Breakfast was your usual hot breakfast fare and was well stocked and attended. The one downside was the noisy heater in the room which woke my daughter up at 1 am who then kept the rest of us awake until 4am.

4

Therese

Aug 18, 2025

·

Stayed 1 night

Upon check-in the desk staff were not friendly. They did not approach the desk until we had been standing there. They were sitting in chairs toward the back and did not think we needed anything. Upon going into the room we went to open the shade and it fell of and hit me in the head. We went to the phone to call down to the desk and the phone did not work. When my husband went down stairs to notify about the shade and phone they claimed they had no one to fix the shade and the phone was probably out due to a lighting strike earlier that day. The safe would not open they had no one to come fix it? When taking a shower the body wash was empty and so was the shampoo. They did not provide any wash rags and only one hand towel. In the area around the small trash can and by the fridge it smelled like vomit. All in all it wasn't a very nice place to stay, we will not recommend to anyone and we won't go back.

10

Dana

Apr 12, 2024

·

Stayed 1 night

Very clean. We stayed here in April 2024 and price was good. Breakfast was excellent. Dining had a view and there is outside seating.

4

Erin

May 24, 2025

·

Stayed 2 nights

The rooms smelled and were dirty, the shower would not drain, the bar was not stocked. Most but not all of the staff were friendly and the breakfast was decent.

10

Misty

Aug 23, 2025

·

Stayed 2 nights

Everything was very clean and beautiful. I didn’t care for the pillows (they flattened out as the night went on). The mattress was comfortable. I was impressed with the room size and views.

6

KAREN

Mar 12, 2024

·

Stayed 3 nights

Very good complimentary breakfast. Great location very close to local shops, restaurant and ski slopes. Rooms are small, and dirty. Our shower was dirty and have red mold.

6

Tamara

Oct 3, 2025

·

Stayed 3 nights

My room was fairly clean. Hair in shower, but the worst was the chewing tobacco pouch stick to my wall. So Gross!!! Computers were down! Water machines weren't working. Out of bottled water. Literally the WORST stay I have ever had!

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Rooms

Rooms often have comfortable beds and functional layouts, but several are small or feel dated. Repeated complaints mention loud or ineffective HVAC and limited in-room amenities (for example, no microwave in some rooms).

Related guest reviews

4

Lyndal

Aug 10, 2024

·

Stayed 1 night

This didn\'t feel like what I have come to expect from staying at a Hyatt. The room was fine and had a nice view but the aircon was noisy and the low fan setting was ineffective and blew strongly all night. Breakfast was extensive and of good quality. I needed to use the laundry and was told it was free but they charged me a $40 "resort fee" for other services I didn\'t use. I booked it on Wotif and paid for rooms for myself and a colleague in advance but have now discovered they charged him again for the full room as well as his "resort fee" so we have to go to bar too get a refund!

10

Antony

Mar 1, 2023

·

Stayed 4 nights

We had a corner room on the 4th floor for our family of four including 2 daughters ages 11 and 8. The room wasn’t big but super cozy and well laid out with amazing view of the mountains. It was quiet and the heater worked with no issues. We especially liked the chaise sofa which was comfy to lay back and relax after a full day of skiing. After reading the reviews we were a little worried about how the free daily breakfast would turn out but it was perfect to start the day. There was hot options like eggs/potatoes/bacon bits, and also yogurt, cereals, grains. Most importantly when we were there everything was constantly being refilled so nothing was unavailable. Also loved having the coffee/tea/hot chocolate and a commercial soda stream machine there for refills throughout the day. Location-wise it was pretty close to Mountain House base where we did our lessons as a family on Day 1. That said, it’s still probably around a ~1km walk which is easy in regular shoes and clothing but actually very tiring with ski gear and especially wearing ski boots. We’d probably recommend walking over in regular shoes rather than in ski boots. Parking ended up being fine too. It’s first come first serve and there are maybe ~20 covered spots under the hotel and lots of outside parking. We were able to find parking each day. We didn’t use the free valet service which apparently is an option if you can’t find self parking spot.

6

Jeff

Jan 15, 2025

·

Stayed 7 nights

Breakfast buffet is not cleaned during open hours; some choices are often empty. Rooms are small when you factor in luggage. Front desk is helpful, especially valet service. All in all, a fair experience.

10

Thomas

Oct 10, 2025

·

Stayed 2 nights

The room was big and the views were amazing. The bed was comfortable, the shower was huge, the staff was friendly and welcoming. Everything was clean and the AC worked excellent. Will definitely stay here again.

6

Mirasol

Aug 1, 2023

·

The hotel needs update on their ac system. The 1st night the ac was noisy then it stopped working. The maintenance came but it didn’t get resolved. Was moved to different room but the room smells like someone smoked and the hotel is a no smoking place. We were given another room (that’s commendable from the staff). We finally have a new room on our 2nd night due to ac issue. It was working fine until we have to evacuate due to fire alarm in the middle of the night & got cleared to come back after they found out a guest was smoking on the same floor we smelled the cig. The ac didn’t work when we came back to our room so we opened the window for the rest of the night.

8

Mark

Aug 10, 2025

·

Stayed 1 night

The room we stayed in had worn out carpet and the bathroom ceiling paint was peeling off and hanging from ceiling. Room needs a renovation. Parking was full.

8

Cristina

Feb 16, 2023

·

Stayed 3 nights

The location is perfect close to the Keystone Ski resort! A free shuttle picks up right in front. The breakfast was better than any other hotel I’ve been to. Parking and signage was terrible, and the rooms are tiny.

10

Misty

Aug 23, 2025

·

Stayed 2 nights

Everything was very clean and beautiful. I didn’t care for the pillows (they flattened out as the night went on). The mattress was comfortable. I was impressed with the room size and views.

6

Michael

May 6, 2025

·

Stayed 2 nights

Friendly and helpful staff. Breakfast was overall good, great coffee, but can't a Hyatt serve real eggs? Clean room, but no microwave, and the toilet needed several flushes.

8

Joseph

Jul 18, 2024

·

Stayed 2 nights

Our stay was very good, with one exception. The thermostat was locked out so that we couldn't turn it down below 70 degrees. That was fine during the day, but it was too hot at night. The air conditioner was also very loud when it was running. We didn't sleep well because of the temperature and noise. Other than that, very nice place with a nice view and good breakfast.

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Service

Staff are frequently described as friendly and accommodating. At the same time, guests report understaffing, slow or confusing check-in, unanswered phones, and occasional valet delays.

Related guest reviews

10

Rose

Mar 21, 2024

·

Stayed 2 nights

Great place for skiing in keystone and surrounding areas! Great helpful staff!!

8

Yasemin

Mar 17, 2024

·

Stayed 4 nights

Our overall stay was very pleasant. The major hicup was during checkout regarding getting our rental car from the valet. We asked for the car to be ready in the morning the evening before and again in the morning at 7 with 1 hour notice we asked for it to be ready at 8:15am and when we got to the lobby we had to wait 40min just for them to tell us our car was actually parked at the garage downstairs and not at the lot across the street and told us we can go downstairs and get our car. The car was parked in a tough spot to get out with the ice and snow in the corners so if the staff did not want to bring the car out of the garage we needed to get it out on our own with 1 person guiding the driver while our kids are restless to get in the car. It took us 10 minutes to get the rental car out of the parked spot. If valet service is provided we would expect no delays at checkout because we could be delayed for our flght in Denver. Also we did book thru third party vendor and understand any booking change needs to be handled via this third party however we would have appreciated some accommodation for the first night we could not check in due to the road closure on both 70 and 285. We could not arrive at the hotel and had to stay in Denver. Perhaps there is nothing that can be done but sharing as constructive criticism. Thank you!

10

Keron

Mar 3, 2025

·

Stayed 5 nights

The staff was excellent and very accommodating—especially Dayanna and Michelle (I think that's her name). James was the very best Valet.

6

Erich

Dec 15, 2024

·

Stayed 1 night

Staff upon check-in were not helpful. Hot tubs are small and had too many chemicals in them. Room had no remote for the tv and the phone did not work.

6

Sandy

Sep 15, 2025

·

Stayed 2 nights

The gal at check-in didn't seem to know what she was doing. Long line, took forever and I had to come back down to the lobby to get my room key card rekeyed because it didn't open the door. Had to do this each day. Maybe other rooms are better but the shower floor could use a good cleaning.

4

Miranda

Aug 25, 2025

·

Stayed 1 night

The room was 80 degrees. AC did not work. They brought a fan and said to open window. Did not offer a room switch. Told us to turn ac off then on and that it would then work which obviously didn’t fix it. Did not answer our call to the office / front desk when it didn’t work. No one at front desk when we went down there. Will not stay again. Also had to park a long ways away and wasn’t told could park wherever on property as others did that were not even parking spots closer to hotel.

6

Nayeon

Dec 26, 2024

·

Stayed 1 night

I used to love this property. I used to take my family every year. But I'm thinking no more. My family arrived late, there was no staff to help to check in quickly. They said they do have valet parking services. They did not do valet. I literally parked in front of the entrance. They called that as valet parking. Lack of staff, lack of customer services, and lastly, there were dirty towels in our room.

4

Therese

Aug 18, 2025

·

Stayed 1 night

Upon check-in the desk staff were not friendly. They did not approach the desk until we had been standing there. They were sitting in chairs toward the back and did not think we needed anything. Upon going into the room we went to open the shade and it fell of and hit me in the head. We went to the phone to call down to the desk and the phone did not work. When my husband went down stairs to notify about the shade and phone they claimed they had no one to fix the shade and the phone was probably out due to a lighting strike earlier that day. The safe would not open they had no one to come fix it? When taking a shower the body wash was empty and so was the shampoo. They did not provide any wash rags and only one hand towel. In the area around the small trash can and by the fridge it smelled like vomit. All in all it wasn't a very nice place to stay, we will not recommend to anyone and we won't go back.

10

Jaydi

Jul 31, 2024

·

Stayed 1 night

We had a wonderful experience at the Hyatt! From the moment we arrived, the staff was welcoming and attentive. Our room was clean, and comfortable, with all the amenities we needed. The hotel's location was perfect, offering easy access to the Keystone ski resort and dining options. Overall, our stay was exceptional, and we look forward to returning in the future. Highly recommend!

10

David

Apr 20, 2025

·

Stayed 1 night

Amazing Coustomer service was provided at the hotel by the staff. Anastasya was absolutely lovely at the front desk. We came here because we got stuck in the highway because of a snow storm. I’m incredibly greatful that we found this hotel. The staff made us forget about everything the moment we walked in the front door.

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Location

Highly walkable to the Keystone lifts and shuttle stops, with scenic views and access to nearby dining and resorts. A few guests found signage lacking or paths icy in winter.

Related guest reviews

8

Gregory

Mar 6, 2025

·

Stayed 4 nights

Close to slopes.

10

John

Jun 2, 2025

·

Stayed 2 nights

Great place to stay if you are skiing Keystone. You can walk to a lift. Nice hot tubs outside overlooking the slopes.

8

Bonnie

Oct 18, 2024

·

Stayed 1 night

Only issue was finding this property in the dark and rain ugh. Need signs entering road where to go left because gps wasn’t good on it. Hotel sign is short. Beds good breakfast good apt choices. Water fill station. Had issue with altitude over 9,000 ft.

10

Logan

Dec 2, 2024

·

Stayed 1 night

Super close to the chair lift

8

Scott

Jan 8, 2024

·

Stayed 5 nights

Great location with easy access to Keystone resort Mountain House ski base area. This hotel is in a great spot at the base of Keystone resort and within 20-30 minutes of A-basin, Loveland ski area, and Breckenridge.

10

Philip Edward

Feb 16, 2025

·

Stayed 3 nights

Closer to ski lift.

8

John

Feb 6, 2024

·

Stayed 1 night

Great location.

8

Danitra

Feb 28, 2025

·

Stayed 3 nights

The best thing about the Hyatt is proximity to chair, you can walk half a block and you’re on! The suite was adequate but I needed more light. They provided me a desk lamp. They have 3 hot tubs, a laundry and free breakfast daily. The downside was my floors ice machine was broken but it was a small inconvenience. They serve delicious cookies every afternoon and overall from checking in, to leaving people were friendly and helpful. I would return.

8

Jeffrey Todd

Dec 29, 2024

·

Stayed 2 nights

Excellent location to ski A-Basin as the free bus has a stop in front of the building. Keystone is very close but we didn’t go there. Limited self parking but valet is complementary if no self parking spots are available. Staff were very helpful. Breakfast was good for the value. Would stay here again.

8

jenifer

Aug 19, 2024

·

Stayed 2 nights

Such a beautiful place to stay in the summer and winter.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally popular for variety and convenience, though quality and replenishment can be inconsistent. The bar or restaurant has limited or irregular hours on some days.

Related guest reviews

8

Janice

Sep 19, 2023

·

Stayed 4 nights

The hotel accommodation was lovely however the included breakfast left much to be desired...in terms of quality and the coffee is terrible! Leaving that aside we had a lovely stay.

6

John

Jan 28, 2025

·

Stayed 1 night

Booked since it was close to mountain with hot tub and a bar to grad a beer. Bar not open which is a disappointment. Tired facility and B level staff.

10

Shisam

Nov 3, 2024

·

Stayed 2 nights

The breakfast options were amazing!

10

Candace

Aug 12, 2025

·

Stayed 1 night

The hotel was great overall. We were disappointed in the bar/grill hours. The website listed hours 6am-12am which was not the case. We were hoping it be open because the dining options in the area are limited.

10

Nicole

Feb 15, 2025

·

Stayed 1 night

Great location. Great breakfast

10

Dana

Apr 12, 2024

·

Stayed 1 night

Very clean. We stayed here in April 2024 and price was good. Breakfast was excellent. Dining had a view and there is outside seating.

8

Marium

Feb 25, 2025

·

Stayed 2 nights

We had a wonderful stay at the Hyatt. The staff was welcoming, and the breakfast was excellent, offering different options every day. Coffee and free water were available all the time, which was a nice touch. The hotel is in a prime location, with everything close by—snow activities, the beautiful and vibrant River Run area, and more. However, on our last day, the fire alarm went off, creating a chaotic situation. We’ve never experienced anything like this before, and evacuating with kids in the cold of January was quite challenging. While I understand it was for our safety, it was still very inconvenient. Aside from that incident, we had a great stay and would highly recommend this place!

8

Marcus

Jun 22, 2025

·

Stayed 4 nights

We loved our stay here...especially it's proximity to Dillon and other nearby locales. We weren't always thrilled with a few of the breakfast items (hashbrowns and sausage) as some were regularly undercooked. The heating systems didn't seem to always work properly as the morning of our arrival (at 4:30AM) it was 34 degrees in Keystone and the room didn't heat up until well after sunrise. Parking is limited and usually fills quickly after 4PM (be mindful of this when looking for a late night/date night out in Dillon or its surrounding areas). While the rooms are certainly smaller than what I've experienced at other Hyatt Place facilities around the country, this was decent enough and met all our needs while visiting with family and friends in the area. Looking forward to doing it again next year!

6

Michael

May 6, 2025

·

Stayed 2 nights

Friendly and helpful staff. Breakfast was overall good, great coffee, but can't a Hyatt serve real eggs? Clean room, but no microwave, and the toilet needed several flushes.

6

Reagan

Aug 20, 2023

·

Stayed 4 nights

Mold in shower. No food or bar swrvice Sun-Wednesday and NOT noted on website.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $189	3 $190
4 $130	5 $130	6 $130	7 $130	8 $130	9 $183	10 $181
11 $131	12 $130	13 $166	14	15	16 $178	17 $181
18 $128	19 $130	20 $128	21 $130	22 $128	23 $180	24 $178
25 $130	26 $128	27 $130	28 $128	29 $130	30 $148	31 $149

Su	Mo	Tu	We	Th	Fr	Sa
1 $131	2 $131	3 $133	4 $131	5 $131	6 $149	7 $148
8 $131	9 $131	10 $131	11 $131	12 $133	13 $148	14 $149
15 $131	16 $131	17 $131	18 $131	19 $131	20 $150	21 $150
22 $167	23 $162	24 $189	25 $238	26 $281	27 $220	28 $178
29 $171	30 $171

Hyatt Place Keystone - Dillon

Prices for Hyatt Place Keystone - Dillon

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible (With Shower)

Suite, Accessible (2 Queen Beds 1 Sofa Bed, with Shower)

Room, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed with Sofa Bed

Mountain View | King Bed

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews of Hyatt Place Keystone - Dillon

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Keystone - Dillon

Prices for upcoming dates