The Klagan Regency 1Borneo

No parking available so we parked at the mall adjacent to the hotel. Our flights are at 9am so we checked out at 5.30am but door to mall car park is locked by mall staff. Walked up car ramps to car park from outside but could not leave as payment must be made inside the mall which open at 10am. There are also no security personnel at mall to help us. Fortunately a kind hotel was was able to call mall parking attendant to come over in motorbike so we can pay and leave the car park. Fortunately we had ample time and did not miss our flights.

Good price for what it has to offer.

We had a good time. Staff is very kind and helpful.

The hotel is run down. The mgmt need to train the staff for excellent and good service.