The Balsam Mountain Inn
From
$103
/ night
Select dates to see prices and availability
From
$103
/ night
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. This hotel also features wedding services and a picnic area.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. This hotel also features wedding services and a picnic area.
Business amenities
Featured amenities include a library, an elevator, and a water dispenser. Free self parking is available onsite.
Dining
Satisfy your appetite at Spirit of The Inn, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekends from 8:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 50 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include ceiling fans, and housekeeping is provided on request.
Location
With a stay at Balsam Mountain Inn in Balsam, you'll be near the airport, just steps from Nantahala National Forest and a 2-minute drive from Blue Ridge Parkway Balsam Entrance. This family-friendly hotel is 24 mi (38.5 km) from Great Smoky Mountains National Park and 12.3 mi (19.8 km) from Pisgah National Forest.
What's nearby
Nantahala National Forest(0.1 miles)
Blue Ridge Parkway Balsam Entrance(1.2 miles)
Barber Orchard Fruitstand(2.8 miles)
Balsam Spa(6.6 miles)
Folkmoot Friendship Center(6.7 miles)
Hazelwood Soap Company(7 miles)
Shelton House(8 miles)
Museum of North Carolina Handicrafts(8 miles)
LoneBackpacker Gallery of World Photography(8.1 miles)
Waynesville Dog Park(8.9 miles)
Harris Regional Hospital(9.4 miles)
Waterrock Knob(9.4 miles)
Waynesville Recreation Center(9.7 miles)
Lake Junaluska Conference and Retreat Center(10.7 miles)
Lake Junaluska Golf Course(10.9 miles)
Asheville Regional Airport (AVL)(42.1 miles)
McGhee Tyson Airport (TYS)(115.9 miles)
Parking
Restaurant
Non-Smoking Rooms
Tour Desk
Hiking
Live Music
Location
68 7 Springs Drive, Sylva, North Carolina, United States of America
Nantahala National Forest (0.1 miles)
Blue Ridge Parkway Balsam Entrance (1.2 miles)
Barber Orchard Fruitstand (2.8 miles)
Balsam Spa (6.6 miles)
Folkmoot Friendship Center (6.7 miles)
Hazelwood Soap Company (7 miles)
Room options
8
Standard Clawfoot Tub Pet Friendly
Room details
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Bathtub
10
Standard Room
Room details
1 King Bed
Sleeps 2
301 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Standard Step in Shower Pet Friendly
Room details
1 King Bed
300 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of The Balsam Mountain Inn
8.8
Fabulous
Based on 114 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At The Balsam Mountain Inn, guests highlight a charming, historic atmosphere in a quiet mountain setting, with friendly staff and inviting common areas like the porch and library, making it a relaxing place to unwind.
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What guests think
At The Balsam Mountain Inn, guests highlight a charming, historic atmosphere in a quiet mountain setting, with friendly staff and inviting common areas like the porch and library, making it a relaxing place to unwind.
Rooms vary in size and amenities; many lack air conditioning and televisions, bathrooms can be small, and sound carries in the all-wood building, though several guests still found beds comfortable. Breakfast is widely praised—especially the weekend buffet—while the restaurant or cafe hours can be limited, and coffee or breakfast service occasionally starts late. Cleanliness is generally acceptable but inconsistent, and a few stays reported musty odors, worn bathrooms, or inadequate heating in colder weather. Expect a historic, low-amenity retreat in a peaceful mountain setting.
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AI-generated summary based on recent guest reviews
Facilities
Historic common areas like the wraparound porch and library stand out, and there is a small bar. Some guests reported inadequate heating during cold weather.
Related guest reviews
10
Melinda
Sep 10, 2025
·
Stayed 1 night
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
6
WILLIAM
Oct 15, 2025
·
Stayed 2 nights
The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
10
Frank
Nov 21, 2025
·
Stayed 5 nights
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
6
Lisa
Aug 23, 2025
·
Stayed 7 nights
The staff are all friendly, a plus, but disorganized. Our room had no sink stopper and no hangers in the closet. Had to ask. We were not given enough towels--had to ask. The weekend breakfast was good, but we didn't know about the breakfast sandwiches on other days till our 5th day there. Coffee was served late. Okay, we're early risers. If one looks at the lovely rooms online and then sees our room, it was very different. Our room was all right. The bed was comfortable. It's a good thing we are not obese, could not have used the toilet. We found the Inn relaxing. We loved sitting on the front porch reading. Bar prices were reasonable, bartenders were very friendly. It took us a day or so to relax and the Inn did that. We loved the history too.
The staff are all friendly, a plus, but disorganized. Our room had no sink stopper and no hangers in the closet. Had to ask. We were not given enough towels--had to ask. The weekend breakfast was good, but we didn't know about the breakfast sandwiches on other days till our 5th day there. Coffee was served late. Okay, we're early risers. If one looks at the lovely rooms online and then sees our room, it was very different. Our room was all right. The bed was comfortable. It's a good thing we are not obese, could not have used the toilet. We found the Inn relaxing. We loved sitting on the front porch reading. Bar prices were reasonable, bartenders were very friendly. It took us a day or so to relax and the Inn did that. We loved the history too.
8
almena
Oct 26, 2025
·
Stayed 2 nights
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
10
Brandon
Jul 29, 2025
·
Stayed 1 night
We have stayed at the inn before several years back, and decided to stay again. We love the historic look of the Balsam mountain Inn, we learned that it changed ownership a few years back and the new owners are looking to preserve the classic look that appeals to everyone so much. They want to keep it as original as possible which is great, the down side of that is they removed the window units from the rooms. This may sound bad to some but for me it was a welcomed trip back to my childhood of sleeping with the window open and a fan blowing which is surprisingly soothing. The property is secure so I felt safe and secure the whole time and the nighttime temperature was in the low 70’s and high 60’s so it was comfortable. After a full nights rest the continental breakfast is waiting for you, it was a full breakfast with eggs, bacon, sausage, biscuits and gravy, grits and muffins or yogurt if you desired. The staff was friendly and courteous, if you are looking for an escape to unplug this is your place, there are no televisions and they do have WiFi but they also have puzzles and board games to help reconnect with each other and disconnect from technology. Would definitely stay again.
We have stayed at the inn before several years back, and decided to stay again. We love the historic look of the Balsam mountain Inn, we learned that it changed ownership a few years back and the new owners are looking to preserve the classic look that appeals to everyone so much. They want to keep it as original as possible which is great, the down side of that is they removed the window units from the rooms. This may sound bad to some but for me it was a welcomed trip back to my childhood of sleeping with the window open and a fan blowing which is surprisingly soothing. The property is secure so I felt safe and secure the whole time and the nighttime temperature was in the low 70’s and high 60’s so it was comfortable. After a full nights rest the continental breakfast is waiting for you, it was a full breakfast with eggs, bacon, sausage, biscuits and gravy, grits and muffins or yogurt if you desired. The staff was friendly and courteous, if you are looking for an escape to unplug this is your place, there are no televisions and they do have WiFi but they also have puzzles and board games to help reconnect with each other and disconnect from technology. Would definitely stay again.
10
Bradley
Nov 21, 2025
·
Stayed 3 nights
The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
10
Margaret
Sep 28, 2025
·
Stayed 3 nights
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
4
Paula
Dec 31, 2025
·
Stayed 3 nights
The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
10
Joy R
Oct 19, 2025
·
Stayed 2 nights
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
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AI-generated summary based on recent guest reviews
Cleanliness
Reports on cleanliness are mixed; several guests found rooms clean, but others noted musty odors, unclean or worn bathrooms, and a sub-standard pet-friendly room.
Related guest reviews
8
Tamara
Feb 15, 2026
·
Stayed 1 night
The room was clean and comfortable and the front desk clerks and all other staff were very friendly.
The room was clean and comfortable and the front desk clerks and all other staff were very friendly.
10
William
Oct 26, 2025
·
Stayed 2 nights
Clean rooms and great food
Clean rooms and great food
10
Angela
Oct 25, 2025
·
Stayed 1 night
This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
10
hongjiao
Aug 5, 2025
·
Stayed 1 night
Nestled in a tranquil mountain village, this charming 19th‑century building offers a perfect blend of history and nature. Ideally located in the mid‑section of the Blue Ridge Parkway, it’s just a short drive downhill to reach. Friendly staff, delicious breakfast, and clear guest instructions make the stay even more enjoyable. Nights are peaceful, accompanied by the gentle chorus of insects. However, as with any historic property, a faint musty scent lingers. The pillows carried an oily smell, and the bathroom sink seemed in need of a deeper clean. The water‑saving faucet, required by local environmental regulations, can be a bit awkward to use—an infrared sensor option might be more convenient. Despite these small drawbacks, the serene setting, warm hospitality, and tasty breakfast make this a place well worth considering.
Nestled in a tranquil mountain village, this charming 19th‑century building offers a perfect blend of history and nature. Ideally located in the mid‑section of the Blue Ridge Parkway, it’s just a short drive downhill to reach. Friendly staff, delicious breakfast, and clear guest instructions make the stay even more enjoyable. Nights are peaceful, accompanied by the gentle chorus of insects. However, as with any historic property, a faint musty scent lingers. The pillows carried an oily smell, and the bathroom sink seemed in need of a deeper clean. The water‑saving faucet, required by local environmental regulations, can be a bit awkward to use—an infrared sensor option might be more convenient. Despite these small drawbacks, the serene setting, warm hospitality, and tasty breakfast make this a place well worth considering.
4
Carroll
Feb 12, 2026
·
Stayed 2 nights
I'm all for historic, old vintage style hotels. However, this place seemed a bit run down. I didn't like the fact that when I arrived to check-in. I was notified that there was a possibility that the heaters did not work which is a major red flag especially during the winter season. When I walked into my room, it was very small, the wood squeaked every time I stepped on the floor, the walls were thin so I can hear all conversations going on right next to me. Not to mention that the bathroom was filthy. The toilet bowl and since was not clean. Plus, there was not a TV in my room, so entertainment and privacy was limited. It felt more like a dormitory more than an actual hotel stay. I feel bad because the staff and front desk assistant was extremely kind but overall, I was not impressed with the place.
I'm all for historic, old vintage style hotels. However, this place seemed a bit run down. I didn't like the fact that when I arrived to check-in. I was notified that there was a possibility that the heaters did not work which is a major red flag especially during the winter season. When I walked into my room, it was very small, the wood squeaked every time I stepped on the floor, the walls were thin so I can hear all conversations going on right next to me. Not to mention that the bathroom was filthy. The toilet bowl and since was not clean. Plus, there was not a TV in my room, so entertainment and privacy was limited. It felt more like a dormitory more than an actual hotel stay. I feel bad because the staff and front desk assistant was extremely kind but overall, I was not impressed with the place.
4
Paula
Dec 31, 2025
·
Stayed 3 nights
The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
8
Dee
Sep 7, 2025
·
Stayed 3 nights
I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are historic and vary widely: many lack air conditioning and TVs, bathrooms can be small, and sound carries through the wooden structure. Some guests still found beds comfortable and certain rooms spacious.
Related guest reviews
10
Marlyn
Sep 2, 2025
·
Stayed 4 nights
Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
10
Melinda
Sep 10, 2025
·
Stayed 1 night
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
8
almena
Oct 26, 2025
·
Stayed 2 nights
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
10
Brian
Oct 22, 2025
·
Stayed 1 night
A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit!
A most interesting old hotel with all its quirks (which are clearly identified in the check in notebook) and historic features. Staff were very helpful and friendly. One bit of advice - ask for room with no one above you, either living or restorng, if possible so you won't hear their footsteps night and day. As the brochure says, sounds carry in this all wood hotel. Definitely worth a visit!
10
Enrique
Aug 10, 2025
·
Stayed 1 night
Historical stories of area and the Inn itself were interesting. Staff and fellow guest were nice. Comfortable beds and delicious breakfast. Will recommend to friends and family.
Historical stories of area and the Inn itself were interesting. Staff and fellow guest were nice. Comfortable beds and delicious breakfast. Will recommend to friends and family.
2
Chris
Sep 8, 2025
·
Stayed 2 nights
This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend!
This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend!
10
Bradley
Nov 21, 2025
·
Stayed 3 nights
The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
4
Carroll
Feb 12, 2026
·
Stayed 2 nights
I'm all for historic, old vintage style hotels. However, this place seemed a bit run down. I didn't like the fact that when I arrived to check-in. I was notified that there was a possibility that the heaters did not work which is a major red flag especially during the winter season. When I walked into my room, it was very small, the wood squeaked every time I stepped on the floor, the walls were thin so I can hear all conversations going on right next to me. Not to mention that the bathroom was filthy. The toilet bowl and since was not clean. Plus, there was not a TV in my room, so entertainment and privacy was limited. It felt more like a dormitory more than an actual hotel stay. I feel bad because the staff and front desk assistant was extremely kind but overall, I was not impressed with the place.
I'm all for historic, old vintage style hotels. However, this place seemed a bit run down. I didn't like the fact that when I arrived to check-in. I was notified that there was a possibility that the heaters did not work which is a major red flag especially during the winter season. When I walked into my room, it was very small, the wood squeaked every time I stepped on the floor, the walls were thin so I can hear all conversations going on right next to me. Not to mention that the bathroom was filthy. The toilet bowl and since was not clean. Plus, there was not a TV in my room, so entertainment and privacy was limited. It felt more like a dormitory more than an actual hotel stay. I feel bad because the staff and front desk assistant was extremely kind but overall, I was not impressed with the place.
10
Margaret
Sep 28, 2025
·
Stayed 3 nights
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
10
Shana
Aug 17, 2025
·
Stayed 2 nights
What a great stay at this historical inn! If you are looking for a relaxing place to stay this is it. It's quaint and charming. While there is no air conditioning, the fans were plenty to keep the room cool (mid August visit). It's the perfect spot to get away from the stress of everyday life.
What a great stay at this historical inn! If you are looking for a relaxing place to stay this is it. It's quaint and charming. While there is no air conditioning, the fans were plenty to keep the room cool (mid August visit). It's the perfect spot to get away from the stress of everyday life.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly and accommodating, with staff stepping up to resolve issues and adjust plans. Occasional drawbacks include disorganization, delayed responses, or difficulty reaching staff.
Related guest reviews
8
Tamara
Feb 15, 2026
·
Stayed 1 night
The room was clean and comfortable and the front desk clerks and all other staff were very friendly.
The room was clean and comfortable and the front desk clerks and all other staff were very friendly.
10
Frank
Nov 21, 2025
·
Stayed 5 nights
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
6
Lisa
Aug 23, 2025
·
Stayed 7 nights
The staff are all friendly, a plus, but disorganized. Our room had no sink stopper and no hangers in the closet. Had to ask. We were not given enough towels--had to ask. The weekend breakfast was good, but we didn't know about the breakfast sandwiches on other days till our 5th day there. Coffee was served late. Okay, we're early risers. If one looks at the lovely rooms online and then sees our room, it was very different. Our room was all right. The bed was comfortable. It's a good thing we are not obese, could not have used the toilet. We found the Inn relaxing. We loved sitting on the front porch reading. Bar prices were reasonable, bartenders were very friendly. It took us a day or so to relax and the Inn did that. We loved the history too.
The staff are all friendly, a plus, but disorganized. Our room had no sink stopper and no hangers in the closet. Had to ask. We were not given enough towels--had to ask. The weekend breakfast was good, but we didn't know about the breakfast sandwiches on other days till our 5th day there. Coffee was served late. Okay, we're early risers. If one looks at the lovely rooms online and then sees our room, it was very different. Our room was all right. The bed was comfortable. It's a good thing we are not obese, could not have used the toilet. We found the Inn relaxing. We loved sitting on the front porch reading. Bar prices were reasonable, bartenders were very friendly. It took us a day or so to relax and the Inn did that. We loved the history too.
10
Christian
Oct 19, 2025
·
Stayed 2 nights
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
10
Janet
Aug 31, 2025
·
Stayed 1 night
The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay
The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late. The rooms were wonderful; it was like stepping back in time, but they had modern comforts. Breakfast was amazing! I am looking forward to returning for a longer stay
2
Chris
Sep 8, 2025
·
Stayed 2 nights
This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend!
This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend!
10
Blake
Aug 4, 2025
·
Stayed 1 night
Originally couldn't make my Saturday night reservation due to circumstances beyond my control but the staff graciously (and without hesitation) changing it to the night after, even though this was a fully paid reservation and they didn't have to do so. My son ended up staying and he loved it! Thanks BMI for being so understanding and gracious! It helped the stressful weekend be much less so!
Originally couldn't make my Saturday night reservation due to circumstances beyond my control but the staff graciously (and without hesitation) changing it to the night after, even though this was a fully paid reservation and they didn't have to do so. My son ended up staying and he loved it! Thanks BMI for being so understanding and gracious! It helped the stressful weekend be much less so!
10
David
Jan 16, 2026
·
Stayed 1 night
What an amazing place! I may come back in the summer too. The staff was helpful and genuine.
What an amazing place! I may come back in the summer too. The staff was helpful and genuine.
4
Paula
Dec 31, 2025
·
Stayed 3 nights
The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
10
Joy R
Oct 19, 2025
·
Stayed 2 nights
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
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AI-generated summary based on recent guest reviews
Location
Peaceful, scenic mountain setting near the Blue Ridge Parkway, with relaxing views and a short drive to towns like Sylva and Waynesville.
Related guest reviews
10
Marlyn
Sep 2, 2025
·
Stayed 4 nights
Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
10
Melinda
Sep 10, 2025
·
Stayed 1 night
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
10
Jennifer
Aug 10, 2025
·
Stayed 1 night
After a crazy week of travel and stuff, we ended our vacation here. It was so laid back and quiet. We didn’t eat in their restaurant for supper because we wanted to try other local businesses, but the breakfast was amazing. This place is full of history and it's peaceful and pleasant.
After a crazy week of travel and stuff, we ended our vacation here. It was so laid back and quiet. We didn’t eat in their restaurant for supper because we wanted to try other local businesses, but the breakfast was amazing. This place is full of history and it's peaceful and pleasant.
8
almena
Oct 26, 2025
·
Stayed 2 nights
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
Take a trip back in time to this charming inn. Don’t expect the Hilton and you’ll love it. The reception area has a two sided fireplace providing plenty of cozy seating in addition to a warm and welcoming library. They even provide a large selection of games. Rocking chairs on the front porch complete the package. The only drawback for me was the bed and pillow.
10
hongjiao
Aug 5, 2025
·
Stayed 1 night
Nestled in a tranquil mountain village, this charming 19th‑century building offers a perfect blend of history and nature. Ideally located in the mid‑section of the Blue Ridge Parkway, it’s just a short drive downhill to reach. Friendly staff, delicious breakfast, and clear guest instructions make the stay even more enjoyable. Nights are peaceful, accompanied by the gentle chorus of insects. However, as with any historic property, a faint musty scent lingers. The pillows carried an oily smell, and the bathroom sink seemed in need of a deeper clean. The water‑saving faucet, required by local environmental regulations, can be a bit awkward to use—an infrared sensor option might be more convenient. Despite these small drawbacks, the serene setting, warm hospitality, and tasty breakfast make this a place well worth considering.
Nestled in a tranquil mountain village, this charming 19th‑century building offers a perfect blend of history and nature. Ideally located in the mid‑section of the Blue Ridge Parkway, it’s just a short drive downhill to reach. Friendly staff, delicious breakfast, and clear guest instructions make the stay even more enjoyable. Nights are peaceful, accompanied by the gentle chorus of insects. However, as with any historic property, a faint musty scent lingers. The pillows carried an oily smell, and the bathroom sink seemed in need of a deeper clean. The water‑saving faucet, required by local environmental regulations, can be a bit awkward to use—an infrared sensor option might be more convenient. Despite these small drawbacks, the serene setting, warm hospitality, and tasty breakfast make this a place well worth considering.
10
Margaret
Sep 28, 2025
·
Stayed 3 nights
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
8
Dee
Sep 7, 2025
·
Stayed 3 nights
I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you. The staff are all very pleasant! The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
10
Joy R
Oct 19, 2025
·
Stayed 2 nights
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
My husband found this property and booked it for me alone to spend a couple of days to unwind. I loved the way the whole property was laid out. The staff was friendly. Initially there was a bit of a hiccup when I was checked into a room of less value than what he paid for. Initially the staff wasn't going to give me the room that was paid for because there wasn't cleaning staff, but the front desk lady managed to clean and prepare the room I wanted. The property is wonderful. Located on top of a mountain, there are walking trails and even farm animals, which I love, and was pleasant surprise. The antique ambiance of the building, the wraparound porch, and the rooms are perfect. It was a great find for me, and you will love it too. Highly recommended.
10
Shana
Aug 17, 2025
·
Stayed 2 nights
What a great stay at this historical inn! If you are looking for a relaxing place to stay this is it. It's quaint and charming. While there is no air conditioning, the fans were plenty to keep the room cool (mid August visit). It's the perfect spot to get away from the stress of everyday life.
What a great stay at this historical inn! If you are looking for a relaxing place to stay this is it. It's quaint and charming. While there is no air conditioning, the fans were plenty to keep the room cool (mid August visit). It's the perfect spot to get away from the stress of everyday life.
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong reviews, especially the weekend buffet; some days offer simpler options like sandwiches, and the bar is well liked. Hours and timing can be limited or delayed, and the restaurant has been closed at times due to staffing.
Related guest reviews
10
Marlyn
Sep 2, 2025
·
Stayed 4 nights
Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
6
WILLIAM
Oct 15, 2025
·
Stayed 2 nights
The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
6
Lisa
Aug 23, 2025
·
Stayed 7 nights
The staff are all friendly, a plus, but disorganized. Our room had no sink stopper and no hangers in the closet. Had to ask. We were not given enough towels--had to ask. The weekend breakfast was good, but we didn't know about the breakfast sandwiches on other days till our 5th day there. Coffee was served late. Okay, we're early risers. If one looks at the lovely rooms online and then sees our room, it was very different. Our room was all right. The bed was comfortable. It's a good thing we are not obese, could not have used the toilet. We found the Inn relaxing. We loved sitting on the front porch reading. Bar prices were reasonable, bartenders were very friendly. It took us a day or so to relax and the Inn did that. We loved the history too.
The staff are all friendly, a plus, but disorganized. Our room had no sink stopper and no hangers in the closet. Had to ask. We were not given enough towels--had to ask. The weekend breakfast was good, but we didn't know about the breakfast sandwiches on other days till our 5th day there. Coffee was served late. Okay, we're early risers. If one looks at the lovely rooms online and then sees our room, it was very different. Our room was all right. The bed was comfortable. It's a good thing we are not obese, could not have used the toilet. We found the Inn relaxing. We loved sitting on the front porch reading. Bar prices were reasonable, bartenders were very friendly. It took us a day or so to relax and the Inn did that. We loved the history too.
10
Christian
Oct 19, 2025
·
Stayed 2 nights
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
10
William
Oct 26, 2025
·
Stayed 2 nights
Clean rooms and great food
Clean rooms and great food
10
Edward
Oct 5, 2025
·
Stayed 2 nights
Breakfast was delicious!
Breakfast was delicious!
10
Margaret
Sep 28, 2025
·
Stayed 3 nights
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
10
Connie
Sep 22, 2025
·
Stayed 1 night
Very friendly, excellent staff and breakfast!
Very friendly, excellent staff and breakfast!
10
Rick
Aug 17, 2025
·
Stayed 1 night
The restaurant wasn't open due to staffing, but the building was beautiful and the staff was very welcoming and friendly. The inn has wonderful character you don't find most hotels these days.
The restaurant wasn't open due to staffing, but the building was beautiful and the staff was very welcoming and friendly. The inn has wonderful character you don't find most hotels these days.
10
Jessica
Nov 2, 2025
·
Stayed 1 night
Breakfast buffet was great with a good variety of items. Staff was kind.
Breakfast buffet was great with a good variety of items. Staff was kind.
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AI-generated summary based on recent guest reviews
10
Hanna
3 weeks ago
·
Stayed 1 night
Absolutely beautiful, well kept, and everyone was very kind and helpful. Loved the simplicity of it and the beautiful view on the porch. We will definitely be going back.. oh also the breakfast was 10/10. Loved all around. Excellent place.
Absolutely beautiful, well kept, and everyone was very kind and helpful. Loved the simplicity of it and the beautiful view on the porch. We will definitely be going back.. oh also the breakfast was 10/10. Loved all around. Excellent place.
8
Sean
3 weeks ago
·
Stayed 1 night
Will visit again soon when I have more time to enjoy the peace and quiet of a beautiful old inn.
Will visit again soon when I have more time to enjoy the peace and quiet of a beautiful old inn.
10
Angela
Aug 16, 2026
·
Stayed 1 night
Love it! Can’t wait to return in the fall!
Love it! Can’t wait to return in the fall!
10
Bill
Aug 13, 2026
·
Stayed 1 night
Great stay. It’s like stepping back in time.
Great stay. It’s like stepping back in time.
10
Steven
Jul 31, 2026
·
Stayed 2 nights
For a hotel over 100 years old, it was a step back in time. It was peaceful, quiet, quaint, charming, and just the place to unwind without noice, etc. The room was clean, the staff very friendly, and had the ambiance of the late 1800's and how the rich and wealthy stepped off the train to come to the mountains to cool down. Very good!!
For a hotel over 100 years old, it was a step back in time. It was peaceful, quiet, quaint, charming, and just the place to unwind without noice, etc. The room was clean, the staff very friendly, and had the ambiance of the late 1800's and how the rich and wealthy stepped off the train to come to the mountains to cool down. Very good!!
FAQs about The Balsam Mountain Inn
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekends from 8:00 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a pet fee of USD 50 per accommodation, per stay, and a pet deposit of USD 250 per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.
Where is the property located in relation to key landmarks?
The property is located near Nantahala National Forest, just steps away, and a 2-minute drive from the Blue Ridge Parkway Balsam Entrance. It is approximately 23.9 miles from Great Smoky Mountains National Park and 25.4 miles from Harrahs Cherokee Casino.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stay is not specified.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: NO DATA
- 2026-09-20: 89.70547422180177USD
- 2026-09-21: 90.18347626800538USD
- 2026-09-22: 88.91659163970948USD
- 2026-09-23: 90.66727073822022USD
- 2026-09-24: 96.49756896514893USD
- 2026-09-25: 125.36720302581787USD
- 2026-09-26: NO DATA
- 2026-09-27: 91.50842534637452USD
- 2026-09-28: 91.50842534637452USD
- 2026-09-29: 91.50842534637452USD
- 2026-09-30: 91.50842534637452USD
- 2026-10-01: 105.79008052062989USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 97.91301481018067USD
- 2026-10-05: 95.78291003112794USD
- 2026-10-06: 97.91301481018067USD
- 2026-10-07: 95.78291003112794USD
- 2026-10-08: 108.64927709655763USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 95.78291003112794USD
- 2026-10-12: 97.91301481018067USD
- 2026-10-13: 97.91301481018067USD
- 2026-10-14: 99.74289501037599USD
- 2026-10-15: 129.14253148651125USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 98.82080420227051USD
- 2026-10-19: 97.91301481018067USD
- 2026-10-20: 97.91301481018067USD
- 2026-10-21: 100.65783511047364USD
- 2026-10-22: 109.81439558258057USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 97.91301481018067USD
- 2026-10-26: 97.91301481018067USD
- 2026-10-27: 97.91301481018067USD
- 2026-10-28: 97.91301481018067USD
- 2026-10-29: 97.91301481018067USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 97.91301481018067USD
- 2026-11-02: 100.65783511047364USD
- 2026-11-03: 100.65783511047364USD
- 2026-11-04: 101.56562450256348USD
- 2026-11-05: 105.23968631896973USD
- 2026-11-06: 129.0424566268921USD
- 2026-11-07: 137.2626336380005USD
- 2026-11-08: 95.2818872619629USD
- 2026-11-09: 103.41695682678223USD
- 2026-11-10: 96.0831258468628USD
- 2026-11-11: 96.99806594696045USD
- 2026-11-12: 107.0695752822876USD
- 2026-11-13: 118.04171453857423USD
- 2026-11-14: 118.04886524658204USD
- 2026-11-15: 96.0831258468628USD
- 2026-11-16: 96.0831258468628USD
- 2026-11-17: 96.0831258468628USD
- 2026-11-18: 103.40980611877443USD
- 2026-11-19: 107.0695752822876USD
The front desk is open daily from 10:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Pet deposit: USD 250 per stay
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Housekeeping fee: USD 12 per day; may vary based on unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Tour Desk
Hiking
Live Music
Activities
Hiking
Live Music
Evening Entertainment
Outdoor Furniture
Terrace
Services
Tour Desk
Concierge Services
Internet
Free Wi-Fi
General
Restaurant
Non-Smoking Rooms
Picnic Area/Tables
Family Room
Parking
Parking
Free Parking
Parking Onsite