Sunday Telaga Terrace Boutique Resort

We didn't use the pool. The staff was incredible! Super friendly, always smiling and ready to help. The room is clean and boho. The only thing was the pillows weren't comfortable. We plan to come back next year!

All the staff gave 5 star service. Everyone was so helpful and couldn’t do enough for you. On my first night my room 126 had noisy traffic outside but staff moved me next day to 123 which was much appreciated. My room looked onto the lovely pool area. Hotel was very clean with fresh towels and bottles of water daily A big thanks to Manager Rosada and all her team

This is the worst "hotel" I have stayed in 'ever' - 1. The slightest rain is audible ane feels like sleeping in a shed or under a corrugated roof. The noise is unbearable. Traffic is loudly audible like sleeping on the roadside siemtime. I felt like I was a pet animal in a dogs pen or rabbits box the whole time. 2. It is attached fo a medical clinic and shares the same parking . There is no parking in front of the hotel. I felt I was sleeping in the clinic spare building 3. The building sits on the roadside 4. The rooms are "very small" indeed with nowhere to sit inside the room itself and I had to ask and was given a plastic chair ! 5. The room we had has adjouining doors room next door. So dinner expect any private as yiu will everyone around you in the rooms next to you 6 there is no outside window in the room so no natural light - feels like prison cell. 7. There is zero privacy - the fake "window" (don't believe the photos !) looks out to the corridors where literally everyone walking past can see into your room unless you draw the curtain fully closed making it even darker in the room which already has no natutal light 8 There is no dining room - you have to sit around the tiny pool 9. There is no balcony ! (this is the worst misdecription) - its just a small fake fenced off area in front of the entrance door to the room with some seating. There is zero privacy 10 the nurses from the attached clinic stare

I stayed here for 3 nights. The location is great – close to Pantai Cenang Beach and very convenient for exploring the area. The property itself is fairly clean and the rooms are comfortable. However, my experience was let down by poor service. The bathroom had serious water pressure issues. I complained 3 times, but nothing was done – each time I was told maintenance would come the next day, but nobody ever fixed it. When I asked to be moved to another room, I was told the hotel was fully booked. This turned out not to be true, as I checked online and saw availability. It was disappointing that the staff did not take the issue seriously or offer any solution. For the price and location, this hotel has potential, but based on my experience I would advise thinking carefully before booking.

It was great experience