Khaban Bacalar Hotel Boutique
From
177 $
/ Nacht
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
From
177 $
/ Nacht
Über diese Unterkunft
Gönn dir Massagen, Körperbehandlungen und Gesichtsbehandlungen, die vor Ort angeboten werden. Auch kostenloses WLAN und Unterstützung bei der Tourenplanung/beim Ticketerwerb werden angeboten.
Annehmlichkeiten
Gönn dir Massagen, Körperbehandlungen und Gesichtsbehandlungen, die vor Ort angeboten werden. Auch kostenloses WLAN und Unterstützung bei der Tourenplanung/beim Ticketerwerb werden angeboten.
Services der Unterkunft
Die Rezeption ist nur zu bestimmten Zeiten besetzt. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Khaban Bacalar Hotel Boutique bietet seinen Gästen ein Restaurant mit köstlichen Speisen. Ein inbegriffenes einheimisches Frühstück wird täglich von 08:00 Uhr bis 11:00 Uhr angeboten.
Zimmer
Fühl dich in einem der 13 klimatisierten Zimmer mit Minibar wie zu Hause. In deinem Zimmer findest du ein Pillowtop-Bett mit hochwertige Bettwaren vor. Die Zimmer haben eigene Balkone. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung. Die Badezimmer bieten Duschen mit Regenduschen.
Lage
Khaban Bacalar Hotel Boutique in Bacalar liegt am See, eine 1-minütige Fahrt von See Bacalar und eine 13-minütige Fahrt von Ökopark Laguna Bacalar entfernt. Dieses Hotel ist 11,5 km von Fuerte de San Felipe und 13 km von Städtisches Spa von Bacalar entfernt.
In der Nähe
See Bacalar(0.1 Meilen)
Polytechnische Universität von Bacalar(6.4 Meilen)
Ökopark Laguna Bacalar(6.7 Meilen)
Ecopark Bacalar(6.9 Meilen)
Fuerte de San Felipe(7.2 Meilen)
Zócalo(7.5 Meilen)
Städtisches Spa von Bacalar(8.1 Meilen)
Cenote Negro(8.1 Meilen)
Cenote Cocalitos(10.2 Meilen)
Cenote Azul(10.2 Meilen)
Cenote Esmeralda(10.8 Meilen)
Lagune Milagros(23.9 Meilen)
Ruinenstätte von Chacchoben(24.6 Meilen)
Ichkabal(29.7 Meilen)
Palacio Municipal de Othón P. Blanco(30.5 Meilen)
Flughafen Chetumal (CTM)(30.3 Meilen)
Flughafen Corozal (CZH)(38.4 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Lage
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, Bundesstaat Quintana Roo, Mexiko
See Bacalar (0.1 Meilen)
Polytechnische Universität von Bacalar (6.4 Meilen)
Ökopark Laguna Bacalar (6.7 Meilen)
Ecopark Bacalar (6.9 Meilen)
Fuerte de San Felipe (7.2 Meilen)
Zócalo (7.5 Meilen)
Zimmeroptionen
7
Double Room with Balcony
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
484 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
12
Deluxe Double with Balcony Garden View
Zimmerdetails
2 Große Doppelbetten
Für bis zu 4 Personen
646 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
12
Master Double Suite with Balcony Lagoon View
Zimmerdetails
2 Große Doppelbetten
Für bis zu 4 Personen
484 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
14
Master Suite with Balcony Lagoon View
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
646 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
17
Deluxe King with Balcony Garden View
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
646 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
18
Villa Khaban Private Pool Lagoon Front Up to 6 People
Zimmerdetails
3× Extragroße Doppelbetten
Für bis zu 6 Personen
1292 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes BadEigener Pool
Gästebewertungen zu Khaban Bacalar Hotel Boutique
8.7
Fantastisch
Basierend auf 168 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im Khaban Bacalar Hotel Boutique loben Reisende die ruhige Aussicht auf die Lagune und die entspannende, naturnahe Umgebung. Viele loben die geräumigen Zimmer und das freundliche Personal, während immer wieder die abgelegene Lage auf unbefestigten Straßen, viele Treppen und ein unregelmäßiger Service an der Rezeption erwähnt werden.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im Khaban Bacalar Hotel Boutique loben Reisende die ruhige Aussicht auf die Lagune und die entspannende, naturnahe Umgebung. Viele loben die geräumigen Zimmer und das freundliche Personal, während immer wieder die abgelegene Lage auf unbefestigten Straßen, viele Treppen und ein unregelmäßiger Service an der Rezeption erwähnt werden.
Der direkte Zugang zum Steg und die Möglichkeit zum Kajakfahren sind beliebt, obwohl einige Wartungsprobleme und gelegentliche Ausfälle melden. Das Essen wird oft gelobt, aber die Auswahl kann begrenzt sein, es gehen Dinge aus und die Preise erscheinen manchen hoch. Erwarten Sie einen friedlichen, malerischen Rückzugsort mit Komfort statt Luxus.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die Einrichtungen am See, wie Steg, Terrasse und Pool, sind ein Highlight, und Kajaks stehen zur Verfügung. Viele Treppen und eine begrenzte Zugänglichkeit werden jedoch angemerkt, und einige Bewertungen erwähnen Wartungsprobleme oder gelegentliche Ausfälle.
Ähnliche Gästebewertungen
10
natza
3. Juni 2025
·
Aufenthalt für 3 Nächte
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
10
Jennifer
6. Juli 2023
·
Aufenthalt für 3 Nächte
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
8
Miguel A
9. März 2025
·
Aufenthalt für 4 Nächte
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
6
Judith
2. Jan. 2025
·
Aufenthalt für 7 Nächte
The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
8
Claudia
3. Apr. 2025
·
Aufenthalt für 2 Nächte
No es amigable para personas con problemas de movilidad
No es amigable para personas con problemas de movilidad
8
ARELI CHAVEZ
22. Dez. 2023
·
Aufenthalt für 4 Nächte
Son demasiados escalones para ir al restaurante o alberca carecen de barandal no tienen consideración para las personas de la tercera edad dado que carecen de rampas
Son demasiados escalones para ir al restaurante o alberca carecen de barandal no tienen consideración para las personas de la tercera edad dado que carecen de rampas
10
Lucia
9. Apr. 2023
·
Aufenthalt für 2 Nächte
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
6
Alberto
11. Feb. 2025
·
Aufenthalt für 2 Nächte
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
10
Sonia
5. Juni 2025
·
Aufenthalt für 3 Nächte
Limited on the food The outside of the property was not to clean to many leaves
Limited on the food The outside of the property was not to clean to many leaves
6
RODRIGO
18. Juni 2024
·
Aufenthalt für eine Nacht
Tuvimos la mala suerte de que llovió y nos quedamos sin energía toda la noche y en la mañana aún no había, tuvimos que salirnos
Tuvimos la mala suerte de que llovió y nos quedamos sin energía toda la noche y en la mañana aún no había, tuvimos que salirnos
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Zimmer werden im Allgemeinen als sehr sauber beschrieben, wobei einige Gäste sie makellos nennen. Einige wenige erwähnen Probleme wie schmutzige Handtücher oder unordentliche Außenbereiche.
Ähnliche Gästebewertungen
10
odaly
29. Sept. 2024
·
Aufenthalt für 3 Nächte
Everything was excellent and clean staff were friendly and helpful.
Everything was excellent and clean staff were friendly and helpful.
6
Alberto
11. Feb. 2025
·
Aufenthalt für 2 Nächte
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
10
Sonia
5. Juni 2025
·
Aufenthalt für 3 Nächte
Limited on the food The outside of the property was not to clean to many leaves
Limited on the food The outside of the property was not to clean to many leaves
10
Montserrat Perez
20. Feb. 2025
·
Aufenthalt für 3 Nächte
El personal muy amable, la comida deliciosa, las habitaciones muy limpias y con aire acondicionado, es un lugar para relajarse
El personal muy amable, la comida deliciosa, las habitaciones muy limpias y con aire acondicionado, es un lugar para relajarse
2
Margarita
25. Nov. 2025
·
Aufenthalt für 3 Nächte
When we first arrived, the staff didn’t greet us at all and rather just read us a large list of rules to follow during our stay which they constantly broke on their own. Our calls and messages were never answered. Some staff was also selling alcohol to a loud, already very drunk man at around midnight though one of the rules stated that we could not make noise after 10pm. The towels provided in our room were dirty. They would take our towels for cleaning and never return them either. I would definitely advise that you do not stay here.
When we first arrived, the staff didn’t greet us at all and rather just read us a large list of rules to follow during our stay which they constantly broke on their own. Our calls and messages were never answered. Some staff was also selling alcohol to a loud, already very drunk man at around midnight though one of the rules stated that we could not make noise after 10pm. The towels provided in our room were dirty. They would take our towels for cleaning and never return them either. I would definitely advise that you do not stay here.
10
Lucy
20. Nov. 2025
·
Aufenthalt für 4 Nächte
The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
8
ROXANNA
14. Jan. 2025
·
Aufenthalt für eine Nacht
Bonito hotel, alejado del centro, habitaciones limpias
Bonito hotel, alejado del centro, habitaciones limpias
2
Carlos
7. Feb. 2025
·
Aufenthalt für eine Nacht
Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind geräumig und komfortabel, oft mit Blick auf die Lagune und einigen Terrassen oder Hängematten. Die Ausstattung ist einfach; viele vermerken keinen Fernseher, und einige erwähnen feste Betten oder raue Bettwäsche.
Ähnliche Gästebewertungen
10
Angelica
28. Juli 2025
·
Aufenthalt für 5 Nächte
La comida de muy buena calidad, y de muy buen sabor , las habitaciones cómodas, el hotel excelente y el personal de restaurante y de la recepción súper atentos
La comida de muy buena calidad, y de muy buen sabor , las habitaciones cómodas, el hotel excelente y el personal de restaurante y de la recepción súper atentos
10
natza
3. Juni 2025
·
Aufenthalt für 3 Nächte
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
8
Miguel A
9. März 2025
·
Aufenthalt für 4 Nächte
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
10
Katia
13. Mai 2025
·
Aufenthalt für 4 Nächte
Everything was great! Location, food, rooms, service
Everything was great! Location, food, rooms, service
8
Ala
5. Nov. 2025
·
Aufenthalt für 2 Nächte
Im enjoying staying at this hotel during my Bacalar trip with beautiful view from my room
Im enjoying staying at this hotel during my Bacalar trip with beautiful view from my room
10
Lucia
9. Apr. 2023
·
Aufenthalt für 2 Nächte
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
8
Mariano
29. Juli 2024
·
Aufenthalt für 2 Nächte
Nos tocó la primer habitación con vista al jardín y parcialmente a la laguna. Yo llevaba un equipo portátil para trabajar, pero no tenía ninguna mesita o escritorio adecuado para trabajar cómodamente con mi PC. Quizá pudieran contemplar colocar un escritorio o mesita de trabajo para los huéspedes. También, por el costo que paga uno por noche (yo pagué por 2 noches $9,140), sí deberían contemplar servicio de restaurant a la habitación. Los costos realmente se me hicieron muy exagerados. En otros destinos que nos hemos hospedado, como por ejemplo en Holbox y Tulum, por poco menos de lo que pagamos en nuestro hospedaje, nos incluían un excelente desayuno, TV con cable, y aquí no. Creo que para lo que pagamos, esperaba un poco más.
Nos tocó la primer habitación con vista al jardín y parcialmente a la laguna. Yo llevaba un equipo portátil para trabajar, pero no tenía ninguna mesita o escritorio adecuado para trabajar cómodamente con mi PC. Quizá pudieran contemplar colocar un escritorio o mesita de trabajo para los huéspedes. También, por el costo que paga uno por noche (yo pagué por 2 noches $9,140), sí deberían contemplar servicio de restaurant a la habitación. Los costos realmente se me hicieron muy exagerados. En otros destinos que nos hemos hospedado, como por ejemplo en Holbox y Tulum, por poco menos de lo que pagamos en nuestro hospedaje, nos incluían un excelente desayuno, TV con cable, y aquí no. Creo que para lo que pagamos, esperaba un poco más.
6
Alberto
11. Feb. 2025
·
Aufenthalt für 2 Nächte
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
10
Lucy
20. Nov. 2025
·
Aufenthalt für 4 Nächte
The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
2
Carlos
7. Feb. 2025
·
Aufenthalt für eine Nacht
Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
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Service
Viele Gäste loben den warmen, aufmerksamen Service des Personals, insbesondere im Restaurant. Wiederkehrende Beschwerden beziehen sich auf eine nicht reagierende oder unfreundliche Rezeption, unbeantwortete Anrufe sowie Probleme mit der Check-in-Bereitschaft oder der Kommunikation von Richtlinien.
Ähnliche Gästebewertungen
2
Rafaela
23. Juni 2023
·
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.
10
odaly
29. Sept. 2024
·
Aufenthalt für 3 Nächte
Everything was excellent and clean staff were friendly and helpful.
Everything was excellent and clean staff were friendly and helpful.
10
Ricardo A
3. Juni 2024
·
Aufenthalt für 4 Nächte
We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
2
Michelle
27. Apr. 2024
·
Aufenthalt für 2 Nächte
Pésimo servicio, nunca hay nadie en recepción, no resuelven nada No tenían lista la habitación que reservamos con más de 3 meses de anticipación. Para entrar no hay letreros de señalización (solo uno muy pequeño) El camino de terracería horrible, no hay iluminación. No tiene fachada de hotel, se confunde. El lugar está más pequeño de lo que se ve en fotos
Pésimo servicio, nunca hay nadie en recepción, no resuelven nada No tenían lista la habitación que reservamos con más de 3 meses de anticipación. Para entrar no hay letreros de señalización (solo uno muy pequeño) El camino de terracería horrible, no hay iluminación. No tiene fachada de hotel, se confunde. El lugar está más pequeño de lo que se ve en fotos
2
JOAQUIN DURAN
6. Dez. 2024
·
Aufenthalt für 2 Nächte
Acceso incómodo, poco personal, no existe alguno número para hablar con gente del hotel,
Acceso incómodo, poco personal, no existe alguno número para hablar con gente del hotel,
10
fidelia
17. Aug. 2025
·
Aufenthalt für 3 Nächte
Muy linda estadia. El staff es super atento y estan muy al pendiente de todo.
Muy linda estadia. El staff es super atento y estan muy al pendiente de todo.
6
Juan
12. Nov. 2023
·
Aufenthalt für 2 Nächte
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
10
Michael
16. Aug. 2024
·
Aufenthalt für eine Nacht
The service was excellent. The food was excellent. I would stay here again in a heartbeat.
The service was excellent. The food was excellent. I would stay here again in a heartbeat.
2
Margarita
25. Nov. 2025
·
Aufenthalt für 3 Nächte
When we first arrived, the staff didn’t greet us at all and rather just read us a large list of rules to follow during our stay which they constantly broke on their own. Our calls and messages were never answered. Some staff was also selling alcohol to a loud, already very drunk man at around midnight though one of the rules stated that we could not make noise after 10pm. The towels provided in our room were dirty. They would take our towels for cleaning and never return them either. I would definitely advise that you do not stay here.
When we first arrived, the staff didn’t greet us at all and rather just read us a large list of rules to follow during our stay which they constantly broke on their own. Our calls and messages were never answered. Some staff was also selling alcohol to a loud, already very drunk man at around midnight though one of the rules stated that we could not make noise after 10pm. The towels provided in our room were dirty. They would take our towels for cleaning and never return them either. I would definitely advise that you do not stay here.
10
Lucy
20. Nov. 2025
·
Aufenthalt für 4 Nächte
The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
The room I reserved was very spacious and roomy. Are room was cleaned every day by the maids. It was left spotless for us plus enough towels and beach towels we had for every day use. The staff were amazing. They were very nice and attentive to all of us. We were a total of 5 guest. But the view of this boutique was breath taking.
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Lage
Ruhige, am See gelegene Lage mit schöner Aussicht, typischerweise eine kurze Fahrt von der Stadt entfernt. Der Zugang ist abgelegen über unbefestigte Straßen mit begrenzter Beschilderung und Beleuchtung, so dass mehrere Bewerter empfehlen, ein Auto oder einen SUV zu mieten.
Ähnliche Gästebewertungen
2
Rafaela
23. Juni 2023
·
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.
10
natza
3. Juni 2025
·
Aufenthalt für 3 Nächte
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
10
Jennifer
6. Juli 2023
·
Aufenthalt für 3 Nächte
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
8
Miguel A
9. März 2025
·
Aufenthalt für 4 Nächte
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
2
Michelle
27. Apr. 2024
·
Aufenthalt für 2 Nächte
Pésimo servicio, nunca hay nadie en recepción, no resuelven nada No tenían lista la habitación que reservamos con más de 3 meses de anticipación. Para entrar no hay letreros de señalización (solo uno muy pequeño) El camino de terracería horrible, no hay iluminación. No tiene fachada de hotel, se confunde. El lugar está más pequeño de lo que se ve en fotos
Pésimo servicio, nunca hay nadie en recepción, no resuelven nada No tenían lista la habitación que reservamos con más de 3 meses de anticipación. Para entrar no hay letreros de señalización (solo uno muy pequeño) El camino de terracería horrible, no hay iluminación. No tiene fachada de hotel, se confunde. El lugar está más pequeño de lo que se ve en fotos
10
Jose Luis Gerson Rojas
13. Sept. 2024
·
Aufenthalt für 2 Nächte
Es un lugar increible. Solo si hay que hacer notar a quien los visite, que el acceso no es el mejor. Pero... ya estando ahi, es un lugar magico.
Es un lugar increible. Solo si hay que hacer notar a quien los visite, que el acceso no es el mejor. Pero... ya estando ahi, es un lugar magico.
6
Judith
2. Jan. 2025
·
Aufenthalt für 7 Nächte
The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
10
Luis Gustavo
3. Nov. 2023
·
Aufenthalt für eine Nacht
Muy tranquilo y la atencion del personal es excelente, la vista a la laguna es de lo mejor que ofrece este lugar, eso si un poco apartado del pueblo pero vale completamente la pena hospedarse aqui!!!
Muy tranquilo y la atencion del personal es excelente, la vista a la laguna es de lo mejor que ofrece este lugar, eso si un poco apartado del pueblo pero vale completamente la pena hospedarse aqui!!!
8
ROXANNA
14. Jan. 2025
·
Aufenthalt für eine Nacht
Bonito hotel, alejado del centro, habitaciones limpias
Bonito hotel, alejado del centro, habitaciones limpias
6
MIRIAM A
8. Nov. 2023
·
Aufenthalt für 3 Nächte
El camino al hotel no esta pavimentado ni alumbrado y esta retirado, no hay nada para comprar comida es forzoso comer en el hotel, la comida no es mala pero es cara, la persona de recepción es desatenta y no entrega facturas sus contestaciones son groseras
El camino al hotel no esta pavimentado ni alumbrado y esta retirado, no hay nada para comprar comida es forzoso comer en el hotel, la comida no es mala pero es cara, la persona de recepción es desatenta y no entrega facturas sus contestaciones son groseras
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Gastronomie
Die Qualität des Essens erhält häufig Lob. Dennoch berichten Gäste von begrenzter Auswahl, gelegentlichen Engpässen, höheren Preisen und inkonsistentem Service zwischen Morgen und Abend.
Ähnliche Gästebewertungen
10
Angelica
28. Juli 2025
·
Aufenthalt für 5 Nächte
La comida de muy buena calidad, y de muy buen sabor , las habitaciones cómodas, el hotel excelente y el personal de restaurante y de la recepción súper atentos
La comida de muy buena calidad, y de muy buen sabor , las habitaciones cómodas, el hotel excelente y el personal de restaurante y de la recepción súper atentos
10
natza
3. Juni 2025
·
Aufenthalt für 3 Nächte
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
Las cabañas son muy comodas y amplias; El area del muelle es perfecto para descansar, nos prestaron kayacs para poder ver el amanecer, el servicio del perdonal exelente y la comida del restaurante muy rica. Recomiendo el lugar para pasar unos dias de descanso ya que se encuentra alejado del centro y de la mayoria de las actividades de bacalar, es preferible rentar un carro para llegar al hotel. A excepción de la lejania el lugar nos parecio hermoso y perfecto para desconectarse.
8
Miguel A
9. März 2025
·
Aufenthalt für 4 Nächte
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
6
Judith
2. Jan. 2025
·
Aufenthalt für 7 Nächte
The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
10
Elizabeth
30. Mai 2023
·
Aufenthalt für eine Nacht
¡Un lugar único, hermoso e incomparable! Súper recomendable para ir a descansar y pasar tiempo en pareja. Hace falta eliminar la lana en las escaleras que van a la Laguna y los precios para consumir alimentos y bebidas son algo altos en relación costo- beneficio y la distancia a algún lugar cercano.
¡Un lugar único, hermoso e incomparable! Súper recomendable para ir a descansar y pasar tiempo en pareja. Hace falta eliminar la lana en las escaleras que van a la Laguna y los precios para consumir alimentos y bebidas son algo altos en relación costo- beneficio y la distancia a algún lugar cercano.
10
Katia
13. Mai 2025
·
Aufenthalt für 4 Nächte
Everything was great! Location, food, rooms, service
Everything was great! Location, food, rooms, service
8
Omar
10. Mai 2024
·
Aufenthalt für 2 Nächte
Un lugar perfecto para descansar y disfrutar de la laguna. Solo el servicio de restaurante es malo por las mañanas, en la noche muy bien, pero el personal es diferente, cero servicial por la mañana.
Un lugar perfecto para descansar y disfrutar de la laguna. Solo el servicio de restaurante es malo por las mañanas, en la noche muy bien, pero el personal es diferente, cero servicial por la mañana.
10
Sonia
5. Juni 2025
·
Aufenthalt für 3 Nächte
Limited on the food The outside of the property was not to clean to many leaves
Limited on the food The outside of the property was not to clean to many leaves
10
Michael
16. Aug. 2024
·
Aufenthalt für eine Nacht
The service was excellent. The food was excellent. I would stay here again in a heartbeat.
The service was excellent. The food was excellent. I would stay here again in a heartbeat.
6
MIRIAM A
8. Nov. 2023
·
Aufenthalt für 3 Nächte
El camino al hotel no esta pavimentado ni alumbrado y esta retirado, no hay nada para comprar comida es forzoso comer en el hotel, la comida no es mala pero es cara, la persona de recepción es desatenta y no entrega facturas sus contestaciones son groseras
El camino al hotel no esta pavimentado ni alumbrado y esta retirado, no hay nada para comprar comida es forzoso comer en el hotel, la comida no es mala pero es cara, la persona de recepción es desatenta y no entrega facturas sus contestaciones son groseras
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
6
Moritz
5. März 2026
·
Aufenthalt für 2 Nächte
Leider war das Hotel Zimmer nicht in einem sehr guten Zustand. In der Dusche spritzte das Wasser in alle Richtungen. Die Lage war hingegen sehr gut. Das Personal sehr freundlich.
Leider war das Hotel Zimmer nicht in einem sehr guten Zustand. In der Dusche spritzte das Wasser in alle Richtungen. Die Lage war hingegen sehr gut. Das Personal sehr freundlich.
10
Helena
3. März 2026
·
Aufenthalt für 2 Nächte
Perfekt
Perfekt
6
Jorge Alberto
9. Juli 2026
·
Aufenthalt für 3 Nächte
La estancia estuvo aceptable. Sin embargo hay dos puntos clave que quisiera comentar: 1. La regadera solo tenía agua caliente los primeros 2-3 minutos. Le comenté a una recepcionista sobre este tema en los primeros días y, si bien prometió que se revisaría, no hubo cambio alguno ni respuesta a esta solicitud. Era muy incómodo bañarse. 2. En general el personal fue amable pero pueden mejorar y ser más serviciales. En el restaurante una de las meseras atendía con actitud hostil y con algo de molestia. Le doy 3/5 estrellas a mi estancia.
La estancia estuvo aceptable. Sin embargo hay dos puntos clave que quisiera comentar: 1. La regadera solo tenía agua caliente los primeros 2-3 minutos. Le comenté a una recepcionista sobre este tema en los primeros días y, si bien prometió que se revisaría, no hubo cambio alguno ni respuesta a esta solicitud. Era muy incómodo bañarse. 2. En general el personal fue amable pero pueden mejorar y ser más serviciales. En el restaurante una de las meseras atendía con actitud hostil y con algo de molestia. Le doy 3/5 estrellas a mi estancia.
10
Angel
8. Juli 2026
·
Aufenthalt für 3 Nächte
Very nice and quiet hotel. If you want peace, this is the place with no TV but excelent WiFi Breakfast is included and it is more than complete and delicious. Very good experience for me and my family. All personnel is very kind and in the restaurant the service is awesome.
Very nice and quiet hotel. If you want peace, this is the place with no TV but excelent WiFi Breakfast is included and it is more than complete and delicious. Very good experience for me and my family. All personnel is very kind and in the restaurant the service is awesome.
10
Arianna
5. Juli 2026
·
Aufenthalt für 2 Nächte
Excelente opción
Excelente opción
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 21:30
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-02: 125.90136914096833USD
- 2026-11-03: 247.67141370689393USD
- 2026-11-04: 158.72346781059264USD
- 2026-11-05: 144.76108702194213USD
- 2026-11-06: 175.3393624871063USD
- 2026-11-07: 170.71693176338195USD
- 2026-11-08: 148.69874988601686USD
- 2026-11-09: 159.7322236164093USD
- 2026-11-10: 160.65241565689087USD
- 2026-11-11: 159.72293168037413USD
- 2026-11-12: 169.05085688690184USD
- 2026-11-13: 168.83922621139527USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 157.72402102157594USD
- 2026-11-17: 188.7071276925659USD
- 2026-11-18: 163.72075299797058USD
- 2026-11-19: 172.71584242218017USD
- 2026-11-20: 178.2028672970581USD
- 2026-11-21: 177.48699536476136USD
- 2026-11-22: 164.72901346160887USD
- 2026-11-23: 178.71257439857482USD
- 2026-11-24: 158.57202975013732USD
- 2026-11-25: 160.04377676582337USD
- 2026-11-26: 158.15835070816038USD
- 2026-11-27: 178.71257439857482USD
- 2026-11-28: 172.71584242218017USD
- 2026-11-29: 175.7142169507599USD
- 2026-11-30: 185.36162078155516USD
- 2026-12-01: 214.78291356422423USD
- 2026-12-02: 185.6193353604126USD
- 2026-12-03: 231.37387032417297USD
- 2026-12-04: 231.37387032417297USD
- 2026-12-05: 231.37387032417297USD
- 2026-12-06: 231.37387032417297USD
- 2026-12-07: 231.37387032417297USD
- 2026-12-08: 220.4997942906189USD
- 2026-12-09: 220.4997942906189USD
- 2026-12-10: 256.5001706437683USD
- 2026-12-11: 233.06655703216552USD
- 2026-12-12: 242.80763177696227USD
- 2026-12-13: 231.37387032417297USD
- 2026-12-14: 231.37387032417297USD
- 2026-12-15: 231.37387032417297USD
- 2026-12-16: 231.37387032417297USD
- 2026-12-17: 220.4997942906189USD
- 2026-12-18: 194.53156599472047USD
- 2026-12-19: 244.44673612586973USD
- 2026-12-20: 231.37387032417297USD
- 2026-12-21: 256.5001706437683USD
- 2026-12-22: 313.2789898864746USD
- 2026-12-23: 305.663360105896USD
- 2026-12-24: 328.9606692146301USD
- 2026-12-25: 381.54199299957276USD
- 2026-12-26: 468.72447104919434USD
- 2026-12-27: 401.3509316807556USD
- 2026-12-28: 515.3090799385071USD
- 2026-12-29: 512.6364868363953USD
- 2026-12-30: 561.9036981559753USD
- 2026-12-31: 528.3827656169128USD
- 2027-01-01: 561.9036981559753USD
- 2027-01-02: 549.2909539956665USD
Es wird ein Transferservice vom Flughafen angeboten (eventuell gegen Gebühr). Bitte teile der Unterkunft dazu vor der Anreise deine Ankunftszeit mit. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Die Rezeption ist täglich von 08:00 Uhr bis 21:30 Uhr besetzt. Die Gäste erhalten innerhalb von 24 Stunden vor der Anreise per E-Mail Hinweise zum Check-in. Die Rezeption ist zu bestimmten Zeiten besetzt. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Für Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Bis zu 2 Kinder bis zu 4 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
Unternehmensdetails
Registrierungsnummer der Unterkunft 010-047-007396/2025
- Gebühr für den Flughafentransfer: 5000 MXN pro Fahrzeug (Hin- und Rückfahrkarte), maximale Personenanzahl: 3
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Services
Informationsschalter für Ausflüge
Reinigung
Geldwechsel
Safe
Fahrradvermietung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Garten
Strand (in der Nähe)
Sporttauchen
Radfahren
Angeln
Wandern
Pool im Freien
Live-Musik
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Water Park
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Whirlpool/Jacuzzi
Massage
Solarium
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Picknickplatz/-tische
Lunchpakete
Allergikerzimmer verfügbar
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Kostenfreies Parken
Internet
Kostenloses W-LAN