Name: The Parkgate Hotel
Address: Westgate Street, Cardiff, Wales, GB
Price range: 132 $–700 $ per night
Rating: 9.25

Was Gäste sagen

Bewertungen des The Parkgate Hotels heben ein stilvolles, zentral gelegenes Hotel mit komfortablen, sauberen Zimmern und freundlichem Personal hervor, das sich in einem historischen Gebäude in der Nähe des Bahnhofs und des Stadions befindet und einen lebhaften Ausgangspunkt für Städtereisen und Veranstaltungen bietet.

Das Spa und das Hydrotherapiebecken erhalten Lob, der Zugang kostet jedoch extra und erfordert oft eine Vorreservierung. Es gibt keine Parkplätze vor Ort, und das Anfahren kann umständlich sein, obwohl öffentliche Parkplätze nur einen kurzen Fußweg entfernt sind. Frühstück und Barservice erhalten gemischte Kommentare, die von ausgezeichnet bis kalt oder langsam reichen, und einige Zimmer gehen auf Innenhöfe oder laute Straßen. Erwarten Sie einen gehobenen, komfortablen Aufenthalt mit herausragendem Personal, der jedoch durch einige Zusatzkosten und gelegentliche Serviceinkonsistenzen gemildert wird.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

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Ausstattung

Gut ausgestattet mit einem gelobten Spa und Hydrotherapiebecken sowie einem guten Fitnessraum und attraktiven Bars, aber der Spa-Zugang ist kostenpflichtig, muss vorbestellt werden und war gelegentlich geschlossen. Es gibt keine Parkplätze vor Ort, daher nutzen Gäste nahe gelegene gebührenpflichtige Parkplätze.

Ähnliche Gästebewertungen

10

Alice

23. Juni 2025

·

Aufenthalt für eine Nacht

Booked for a girls night away. We had a fab time, hotel was lovely, staff were friendly and helpful. The rooms were great for us girls to all get ready together and breakfast the next morning was fab. Would have been nice to be able to use the spa facilities while staying but it was so expensive to book that separate to booking the rooms.

10

Gerwyn

20. Sept. 2024

·

Aufenthalt für eine Nacht

Great hotel but a shame to find out the spa is having a refurb. Surely this is something you should be made aware before booking

10

Steven

19. Feb. 2025

·

Aufenthalt für 2 Nächte

Excellent hote with modern, soacious and comfortable room. Lovely bathroom, great facilities. The spa however comes at an additional cost, which you would expect for treatments but I thought they had a pool and it turns out to be a hydrotherapy pool so not included with the hotel stay which was a disappointment. I didn't eat in the restaurant other than for breakfast which was excellent with a good choice of food from the buffet. The staff were pleasant and helpful and the hotel was in a good location only a short walk to Cardiff Arms Park and the town center with loads of bars and restaurants.

10

Daniel

26. Feb. 2025

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Aufenthalt für 2 Nächte

Very good - one of the best hotel gyms I have seen.

10

Sophie

1. Feb. 2025

·

Aufenthalt für eine Nacht

Excellent hotel with lovely rooftop spa

10

Amy

12. Juni 2024

·

Aufenthalt für eine Nacht

Great hotel in the center of Cardiff, great location for millennium stadium, castle, bars, restaurants, shops. Staff really friendly, nice bar. Didn’t know you had to book the spa so couldn’t use it but from what we saw it looked nice.

4

Gerwyn

29. Okt. 2024

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Aufenthalt für eine Nacht

Disappointed that it wasn’t communicated on the booking page that the spa was closed for refurbishment. It’s very misleading in terms of sale. Why they felt the need to do this is beyond me

10

Emma

27. Apr. 2025

·

Aufenthalt für eine Nacht

Lonely hotel with a fab spa

10

Melissa

22. Nov. 2025

·

Aufenthalt für eine Nacht

Room was lovely great staff beautiful food, but the spa was amazing!! Best massage I’ve ever had

6

steve

4. März 2025

·

Aufenthalt für eine Nacht

Nice place, but the additional £30 charge to use the pool for 45mins is a joke. Also no car park discounts. We won’t stay again

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Sauberkeit

Sauberkeit ist ein starker Punkt, viele Gäste bezeichnen das Hotel und die Zimmer als makellos sauber. Einige vereinzelte Berichte erwähnen übersehene Details wie Flecken oder vereinzelte Haare.

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6

James

1. Jan. 2025

·

Aufenthalt für eine Nacht

We had a good stay at the park gate. This was our 2nd visit. We requested feather free pillows and upon the arrival the lady at reception didn't know so asked a colleague who confirmed they were all foam which was fine. The rooms themselves are all lovely. We did find some hair in the shower left from previous persons but apart from that the room was spotless. We found it hard to regulate the room temp one minute was boiling the next was cold. Final then on checkout we had noticed that we had received a £185 charge on our card. I asked the lady at checkout why and she was not able to answer so called over her manager Richard. Richard proceeded to tell us the night shift accidentally charged us and that the refund would be issued in 2 to 3 days. The worst part about it is the word sorry didn't leave any of the staffs mouths they just said thanks for understanding. If you have made a mistake guys. Apologize it doesn't take much. If I was the owner of this hotel I would reconsider my reception team as they have poor knowledge of the hotel and lack etiquette

10

Lyla

22. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room polite staff always a lovely stay

10

Jack

7. Aug. 2025

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Aufenthalt für eine Nacht

The hotel is spotless from the front door to your room, bathroom really clean and feels a very safe hotel too

10

A

5. Jan. 2024

·

Aufenthalt für eine Nacht

Lovely hotel in the centre of Cardiff. Great shower and bathrobes a nice touch. Really comfortable bed and nice bedding. All staff very friendly. A couple of negatives - stain on the sofa in our room. Slightly annoying that the spa isn't included for hotel guests and this isn't clear on booking. There was an email just before arrival to tell us this, would have been good to know when booking as the spa was fully booked on the day of arrival if we had wanted to go.

10

Joyce

13. Okt. 2025

·

Aufenthalt für eine Nacht

Parkgate never fails to deliver spotlessly clean beautiful rooms plenty of space very comfortable bed able to get a good night sleep no nose from outside and they do a lovely breakfast with plenty of variety, Able to book in early as the room was ready staff are amazing, Stayed there a few times and looking forward to our next day

10

Sharon

26. Aug. 2024

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Aufenthalt für eine Nacht

Beautiful hotel. This is our second stay. Rooms very lovely, very clean and with nice little touches such as individual toiletries, bathrobes, bottles of water and plenty of tea/coffee and biscuits. Beds and pillows very comfortable and the rooms were really well soundproofed, we couldn’t hear people in the corridors at all. Bit of a queue for breakfast but is was classed as the busy time, 9.45. Plenty of choice for hot and cold breakfast items. Could do with more coffee machines as the queue was really long. Great location, minutes from the city centre. We didn’t use the closest NCP car park as they wanted £32 for 24 hours. We parked in the railway station car park for £13.90 and it was less than 5 minutes walk.

10

Andrew

21. Aug. 2025

·

Aufenthalt für eine Nacht

Lovely one night stay after attending an event in Cardiff. Hotel was spotlessly clean, all the team were welcoming, good nights sleep. Breakfast good, check in and check out were seamless experiences. Would not hesitate to return.

10

Nicholas

14. Sept. 2025

·

Aufenthalt für eine Nacht

Polite and friendly staff. Clean and superior quality of even a basic room.

10

Natalie

25. Aug. 2025

·

Aufenthalt für eine Nacht

Very nice hotel,clean and comfortable bed. Nice touch with Elemis products for toiletries. Great location

10

Yuanyuan

17. Mai 2024

·

Aufenthalt für eine Nacht

My room was surprisingly big, huge bathroom, very quiet and clean, had a very comfortable night of sleep there. Both the environment of the hotel and the decor of the room are stylish. But the breakfast was not as good as expected. Especially the quality of coffee and the lack of variety of not so fresh fruits. But I'll still come back for the amenities and the service.

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Zimmer

Die Zimmer sind modern und komfortabel, oft geräumig mit sehr bequemen Betten und einigen großartigen Ausblicken. Mehrere Gäste bemängeln jedoch kleine Grundrisse, Zimmer mit Innenhofblick oder wenig Tageslicht sowie gelegentliche Lärmbelästigung von Bars oder öffentlichen Bereichen.

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8

Andrew

8. Juli 2025

·

Aufenthalt für eine Nacht

Very nice hotel - would have given 5 stars but was a little disappointed that the room was declared as deluxe when there was barely room around the bed. Bathroom was lovely though. Breakfast was also very good and all staff were professional.

10

sophie

28. Mai 2024

·

Aufenthalt für 2 Nächte

Lovely, boutique hotel. Lovely rooms, comfy bed and pillows, air con, great showers. Fantastic central location. We'd definitely stay again.

6

Owen

1. Okt. 2025

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Aufenthalt für eine Nacht

Most aspects of the stay at the hotel was as expected and excellent. However our room was very noisy until the early hours as it had an internal window overlooking the bar. I feel this could be mentioned in the room description. We would have chosen another room. Disappointed considering the price of the room, we booked for a good night sleep away, but this wasn’t possible.

10

Rebecca

26. Juni 2025

·

Aufenthalt für eine Nacht

Great hotel with friendly staff. Very close to the station and the Principality stadium. Our room had a lovely view of Cardiff castle

6

Joshua

23. Jan. 2024

·

Aufenthalt für eine Nacht

This is a great hotel and certainly one I would visit again, I was disappointed with the view from my room which was of an internal courtyard if that had been made clear I would have amended my booking. Staff were friendly but I felt they didn’t promote the best of the hotel, nobody made any effort to upsell an evening meal etc.

8

Fiona

27. März 2024

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Aufenthalt für eine Nacht

Great location for Central Train Station and the city centre. Room lovely (tv in a weird spot but this may just be our room), bed was really comfy. Very quiet considering we were over the street, but there was nothing on at the stadium. Breakfast ok, plentiful but nothing special.

10

Sarah

11. Okt. 2025

·

Aufenthalt für eine Nacht

The hotel feels luxurious whilst also friendly. Our room (junior suite) was amazing, very spacious and quiet. The bed was super comfy and the bathroom was large with a bath too!. Location - couldnt ask for better. We will be definately returning.

8

madjid

9. Aug. 2025

·

Aufenthalt für eine Nacht

Very comfy bed and good location, vey nice bathroom. Room quite small but nice

10

Monika

28. Nov. 2025

·

Aufenthalt für eine Nacht

Great rooms

10

Sean

4. Aug. 2025

·

Aufenthalt für 2 Nächte

Beautiful hotel. I paid extra for a deluxe double room, which was lovely overall. However, one downside—never mentioned during booking or at check-in—was that the room didn’t have an external window. Instead, it faced the bar area, so there was no natural light in the room.

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Service

Das Personal wird häufig für seine Freundlichkeit, Professionalität und Hilfsbereitschaft gelobt, wobei einzelne Mitarbeiter namentlich erwähnt werden. Einige Gäste berichten von Versäumnissen wie langsamem Service an der Bar oder beim Frühstück, schlechter Erreichbarkeit am Telefon oder wenig hilfsbereiter Behandlung von Problemen.

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8

Gary

1. Sept. 2025

·

Aufenthalt für eine Nacht

Everything was really good apart from a couple of things. Minor aggravation checking in as staff all on the phone for too long with customers waiting but that wasn't overly bad. Breakfast was excellent food and great choice but zero service even though a lot of staff. Empty plates not picked up and not just our table. Staff just kept walking past. No offer of tea or coffee. Apart from that it's a really nice hotel.

10

Charlotte

6. Apr. 2025

·

Aufenthalt für eine Nacht

The Parkgate is the perfect place to get away from the world. The service is topnotch and the staff are always incredible and will always welcome you with a warm smile. The room service was aldo great and nothing was too much trouble. We had stayed in the Tower Suite and as always it was stunning, quiet and the perfect place to just quiet the mind. It has to be my most favorite room, not only because it's beautiful but it feels like a quiet secret getaway. Always a pleasure.

10

Nichola

9. Okt. 2025

·

Aufenthalt für eine Nacht

During our recent trip to Cardiff to see Tom Jones perform at Cardiff Castle, we had the pleasure of staying at The Parkgate Hotel for one night. I must say, the experience was nothing short of excellent. The hotel itself was immaculate, with everything spotlessly clean and well presented. For a short stay, it was absolutely perfect—comfortable, welcoming, and ideally located for our evening out. The attention to detail throughout the hotel was impressive, and it really made our visit feel special. I couldn't fault The Parkgate Hotel in any way. From the moment we arrived until we checked out, the staff were friendly and attentive, ensuring we had everything we needed for a relaxing stay. It's clear that guest comfort is a top priority here. We will definitely return to The Parkgate Hotel next time we're in the area, and I would highly recommend it to anyone looking for a quality hotel in Cardiff.

2

Samuel

12. Sept. 2024

·

Aufenthalt für eine Nacht

Hotel room fine and reception staff gave me slightly earlier check in. Bar staff and security were absolutely appalling! We had a wedding party with everyone having a booked room for 1, 2 or 3 nights stay. Security told us we were not allowed to use the hotel bar and wanted us to leave, they caused stress and upset to the bride and groom and other members of family. After 1+ hour of being told we had to leave and being spoken to like dirt with no explanation as to why, after speaking to hotel manager we were allowed to stay all the while getting hostile attitude from security at the hotel. Would never stay here again based on this experience.

10

Charlotte

9. Dez. 2024

·

Aufenthalt für eine Nacht

The Parkgate is my home away from home. Unfortunately, due to the recent storm, we couldn't return home safely. So this was a last-minute emergency stay. Ryan was in front of the house, and as always, he was friendly and caring, and despite it being a very busy weekend, he was able to meet our needs. The day/night wasn't like our usual relaxed stays, but we still enjoyed being in a safe, warm, calm friendly, and beautiful hotel. Thank you and we will see you soon I'm sure.

10

Natasha

21. Juli 2025

·

Aufenthalt für eine Nacht

Lovely check in by the staff late at night and they were very kind and offered me a chair as they could see I was struggling after competing in an event.

10

Alexia

9. Nov. 2024

·

Aufenthalt für eine Nacht

We had a wonderful stay at the Parkgate. The interior decor and presentation is sumptuous and stylish. But there’s substance also with the hotel offering warm, friendly and attentive service. Special mention to Chloe for being a fabulous host and particularly attentive which tops off the professionalism of the team.

10

Natalie

1. Nov. 2025

·

Aufenthalt für 2 Nächte

Brilliant hotel. Exceptional staff, great decor and vibe. Would definitely stay again.

6

FT

17. Apr. 2025

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Aufenthalt für 2 Nächte

Check in staff not up to standard , rooms are ok . None if our group ( I booked 7 rooms !) got the upgrade for VIP status for Platinum members , and overall the experience was mediocre . There is lot of room for improvement re staff .

10

kathryn

7. Nov. 2024

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Aufenthalt für eine Nacht

Everytime this is a brilliant stay. The staff are always very welcoming and totally on point. I have to say Ryan was a true gent taking cases to the room that we had left there without ask and making check in even more seamless (who knew they could). Thanks to all as ever look forward to coming back

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Lage

Ausgezeichnete zentrale Lage, nur einen kurzen Spaziergang vom Bahnhof Cardiff Central, dem Principality Stadium und den Sehenswürdigkeiten der Stadt entfernt. Das Fehlen von Parkplätzen vor Ort und die belebten Straßen können die Anfahrt oder das Aussteigen erschweren.

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10

Cory

22. Okt. 2025

·

Aufenthalt für eine Nacht

Nice modern hotel in a cool building. Lovely walkable location.

10

Stephen

10. Juli 2025

·

Aufenthalt für eine Nacht

Centrally located within easy walking distance of Cardiff castle, bars, restaurants, shopping etc

10

Patrick

20. Mai 2025

·

Aufenthalt für 4 Nächte

This hotel is perfectly located close to shops, restaurants, attractions and central rail

10

Sean

11. Juni 2025

·

Aufenthalt für 4 Nächte

Location was great. A few minutes away from train station and a couple of minutes away from city centre. Hotel itself was great and properly maintained. Breakfast was very good. Overall great hotel.

10

Chris

18. Apr. 2024

·

Aufenthalt für eine Nacht

Great location, clean, comfortable and quality. I always stay here when in town.

10

Alan

10. Feb. 2025

·

Aufenthalt für 3 Nächte

Lovely hotel in the middle of the city. Clean and great staff. No parking is the only issue but plenty of 24/7 options available at a price

10

Rebecca

13. Juli 2025

·

Aufenthalt für eine Nacht

Hotel was very convenient for the principality stadium, two seconds walk. Rooms were lovely and spacious, beds were comfy and shower was really nice. Breakfast was ok, wasn’t the best but wasn’t the worst and no one to greet You on the door so didn’t know what the process was. Front desk staff were lovely, they were willing to let us check in early as we had a concert to go to and wanted time to get ready, we ended up arriving after check in but they were happy for us to check out later after having a quick word. We didn’t use the facilities (hydro pool) as there was an extra charge which I think was about £40 for 90 mins. No parking near the hotel, we had To park in the John Lewis car park which was £30 for 24 hours and about a 7-10 min walk. Also you can’t pull up in front of the hotel as it’s a bus gate, obvs not the hotels fault but just something to be aware off. Surrounding area was a good location, right in the centre about a street away from all the clubs/ pubs so only a mins walk away but wasn’t loud inside the hotel which was good. Shopping on your doorstep, everything you need within walking distance. All in all lovely hotel and good choice if you’re going to the stadium / going out, I would stay there again.

10

K

15. Aug. 2024

·

Aufenthalt für 2 Nächte

A very comfortable stay in the heart of the city close to Cardiff Central and the Principality Stadium.

10

Desiree

29. Aug. 2025

·

Aufenthalt für eine Nacht

Beautiful hotel in a great location near all the bars restaurants and shopping area.Staff at reception welcoming and very helpful.A must stay in cardiff.

10

Barry

12. Juli 2025

·

Aufenthalt für eine Nacht

Brilliant location near the train station and city centre. Great court yard for drinks etc. Concierge excellent with places to visit in the area. Staff were very attentive and professional. Lovely Elmis products in bathroom

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Gastronomie

Restaurantmahlzeiten und viele Frühstücke werden genossen, aber insgesamt sind Frühstück und Barservice inkonsistent, mit Berichten über kalte Speisen, langsame Nachfüllung, schwachen Kaffee aus Automaten und gelegentliche Einschränkungen beim Zimmerservice. Bei guter Qualität werden Vielfalt und Qualität gelobt.

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8

Gary

1. Sept. 2025

·

Aufenthalt für eine Nacht

Everything was really good apart from a couple of things. Minor aggravation checking in as staff all on the phone for too long with customers waiting but that wasn't overly bad. Breakfast was excellent food and great choice but zero service even though a lot of staff. Empty plates not picked up and not just our table. Staff just kept walking past. No offer of tea or coffee. Apart from that it's a really nice hotel.

10

Helen

25. März 2025

·

Aufenthalt für eine Nacht

I love this hotel. I always stay here when I go to Cardiff. Lovely design of the rooms, good price, the restaurant is brilliant for both dinner and breakfast

8

Carina

5. Nov. 2024

·

Aufenthalt für eine Nacht

My only complaint is about the breakfast. They now have self serve coffee machines which provide awful tasting coffee. Lots of guests cueing! I used to love the strong pot of coffee served to you by the staff. I had to ask for a pot as the machine coffee was so awful. Lack of nice bread. Hard fried eggs and anaemic looking mushrooms and no crispy bacon. Will not book breakfast with my stay again.

10

Rachel

15. Feb. 2024

·

Aufenthalt für eine Nacht

Lovely hotel, lovely room. Breakfast was a let down. Probably one of the worst hotel breakfasts we’ve had.

8

Ian

3. Nov. 2025

·

Aufenthalt für eine Nacht

Breakfast is just sub standard unfortunately!

10

Denise

19. Nov. 2025

·

Aufenthalt für eine Nacht

Can't fault a thing, room was very clean. Breakfast quality was excellent. Would recommend. There is 24hr parking nearby.

10

Peter

20. Sept. 2024

·

Aufenthalt für eine Nacht

Lovely hotel with a great breakfast

10

Rebecca

13. Juli 2025

·

Aufenthalt für eine Nacht

Hotel was very convenient for the principality stadium, two seconds walk. Rooms were lovely and spacious, beds were comfy and shower was really nice. Breakfast was ok, wasn’t the best but wasn’t the worst and no one to greet You on the door so didn’t know what the process was. Front desk staff were lovely, they were willing to let us check in early as we had a concert to go to and wanted time to get ready, we ended up arriving after check in but they were happy for us to check out later after having a quick word. We didn’t use the facilities (hydro pool) as there was an extra charge which I think was about £40 for 90 mins. No parking near the hotel, we had To park in the John Lewis car park which was £30 for 24 hours and about a 7-10 min walk. Also you can’t pull up in front of the hotel as it’s a bus gate, obvs not the hotels fault but just something to be aware off. Surrounding area was a good location, right in the centre about a street away from all the clubs/ pubs so only a mins walk away but wasn’t loud inside the hotel which was good. Shopping on your doorstep, everything you need within walking distance. All in all lovely hotel and good choice if you’re going to the stadium / going out, I would stay there again.

8

Colleen

31. März 2024

·

Aufenthalt für 2 Nächte

We loved the dinner in The Sorting Room, service was slow though. We had drinks in the bar and they were good, but again service was slow. For breakfast they said they were closing soon, they showed us to a table that had food and crumbs all over the booth and floor. Then as we tried to grab breakfast quickly, they were removing things from the buffet before we could grab things. What we did get, was cold and I couldn't eat it. They didn't want us in there and we could feel it. I would stay here again, but not for the breakfast or bar.

10

John

18. Apr. 2025

·

Aufenthalt für eine Nacht

We thoroughly enjoyed our stay in the Park gate ideally positioned in the centre gives you many places to dine or drink. If there was one minus it was the hot food side of the breakfast.The plates were cold and the food in the tureens were left to become empty before refilling. The sausages seemed to have been cooked hours earlier, the rest was equally cold just not good enough for that standard of hotel.

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Monat	Durchschnittspreis
Januar	138 $
Februar	240 $
März	178 $
April	162 $
Mai	170 $
Juni	243 $
Juli	221 $
August	180 $
September	198 $
Oktober	196 $
November	212 $
Dezember	175 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $181	20 $264	21 $288	22 $163	23 $156	24 $216
25 $133	26 $150	27 $182	28 $178	29 $176	30 $171	31 $200

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $132	2 $391	3 $373	4 $370	5 $184	6 $248	7 $413
8 $136	9 $244	10 $244	11 $330	12 $193	13 $310	14 $483
15 $136	16 $395	17 $700	18 $386	19 $393	20 $289	21 $526
22 $136	23 $184	24 $415	25 $283	26 $213	27 $336	28 $430
29 $143	30 $177

The Parkgate Hotel

Preise für The Parkgate Hotel

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Junior Suite

Signature King with Sofa

Luxury-Suite

Signature Queen

Superior-Doppelzimmer

Deluxe-Zweibettzimmer

Superior-Suite

Deluxe-Doppel- oder -Zweibettzimmer

Signature Junior Suite

Deluxe Junior Suite

Standard-Doppel- oder -Zweibettzimmer

Deluxe-Suite

Signature King

Double Room

Gästebewertungen zu The Parkgate Hotel

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Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

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