Name: TRU BY Hilton Sharonville
Address: 11155 Dowlin Drive, Cincinnati, Ohio, United States of America, Cincinnati, Ohio, US
Price range: $93–$226 per night
Rating: 8.8

What guests think

Reviews of TRU BY Hilton Sharonville describe a modern, generally very clean, budget-friendly stop just off I-75, with a lively lobby (games and a pool table), decent breakfast, and a good fitness room, but small rooms and notable noise issues.

Rooms are simple and space efficient, often missing in-room microwaves or closets, with minimalist storage. Service is frequently friendly and accommodating, though some guests report brusque check-in, housekeeping missteps, and unexpected $150 incidental holds or pet fees. Overall, it suits short, no-frills stopovers for travellers prioritizing value and easy highway access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lobby offers games and a pool table, and the gym is well equipped. Pool and common areas are generally clean, though a few guests found the pool cold or dirty and chlorine strong; parking is easy and the hotel is pet-friendly for a fee.

Related guest reviews

10

Scott

Apr 21, 2024

·

Stayed 2 nights

We traveled to the area for our son's music event. Tru was a great stay. The room was clean and in almost new shape.We weren't crazy about the free breakfast, but that's because I have dietary needs. For most people, I'm sure it would be great. There were some nice amenities like the gym, pool table, and the game tables in the outdoor space.

8

DAVID

May 8, 2025

·

Stayed 1 night

This is a newer hotel with some unique design features. The rooms are small but comfortable. The common areas are spacious. The fitness center is well stocked and one of the best I've seen in this class of hotel. Breakfast was as expected and of good quality. My only complaint relates to the noise level coming from I75. Although we travel with a white noise generator, the noise from the trucks still bled through.

10

Jen

Jan 4, 2024

·

Stayed 1 night

Nice hotel with good service. Our neighbours were very loud at 2 a.m. and staff managed it well. Pool is small but well -maintained.

10

richard

Sep 11, 2024

·

Stayed 1 night

Nice place to stay, but facility must have had problems in the past. Needed parking permit so car would not be towed from suburban hotel lot. Warning sign in elevator against "jumping" was a bit disconcerting. Decent breakfast, nice patio out back, and local activities board by elevator were nice touches as was the hydration/ice station.

10

Melissa

Jun 3, 2024

·

Stayed 1 night

Great stay. Very clean rooms, nice activities in the hotel like pool table, games and pool. Great breakfast.

10

Michel

Jul 16, 2025

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Stayed 1 night

The hotel was very clean and staff were super friendly. Loved the pool table in the lobby and access to games for the kids.

10

Melissa

Jul 3, 2024

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Stayed 1 night

Clean and comfortable. Nice pool and games.

10

Sammy

Mar 11, 2025

·

Stayed 1 night

Nice new location with easy access off the highway. Nice gym and pool very clean rooms and common areas

10

Brooke

Jan 10, 2025

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Stayed 1 night

The pool was clean and nice, the workout room was efficient, the breakfast was excellent. Kenni was very helpful! The room was clean and comfortable. Can't say enough good.

10

Nancy

Oct 3, 2025

·

Stayed 3 nights

I never felt like I was in any type kind of trouble or danger in the parking lot. I did like the lobby area where you can play pool or the other with your friends and hang out. Breakfast was good. Glad it stayed open longer on the weekend.

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Cleanliness

Guests widely praise overall cleanliness of rooms and common areas. A smaller number reported issues such as hairs or urine left in bathrooms, dirty bedding, bed bugs, or overpowering cleaning odors.

Related guest reviews

6

Adrienne

Oct 6, 2025

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Stayed 1 night

When I woke up in the morning to shower I noticed a variety of hairs in the shower (not mine of course)

10

diane

Oct 14, 2024

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Stayed 1 night

Great clean property.

10

Joanne

Jan 31, 2025

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Stayed 1 night

We are travelling south and stayed at TRU overnight. It is one of the best places we have stayed! Extraordinarily well designed and clean. Excellent breakfast.

10

Amanda

May 18, 2025

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Stayed 1 night

Great stay, very clean.

2

Shawans

Feb 24, 2025

·

Stayed 2 nights

Hotel was very nice and clean until we was laying bed and bed bug was crawling on the sheets Staff was notified haven’t heard from management

8

Kristina

Apr 7, 2025

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Stayed 1 night

1st room was dirty. Person at desk was unpleasant when giving me another room.

4

Heather

Jun 20, 2025

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Stayed 1 night

This stay was so disappointing. My husband and I were kept awake until after 1am because of people talking outside. For reference we were on the second floor and the people were standing outside in a group until 1am talking so loudly it sounded as though they were in our room. We also had people in the room above us that sounded like a herd of elephants stomping and slamming things around until 1:30am. When we pulled back the blankets to go to sleep there was hair and dirt in the bed so the sheets had definitely not been changed which was absolutely disgusting. We ended up laying on top of the blankets to attempt to get some form of sleep. I would not recommend this hotel.

10

Jaclyn

Sep 28, 2025

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Stayed 2 nights

This hotel was so clean and lovely to stay for the weekend.

10

Alisha

Jun 15, 2025

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Stayed 1 night

Check in was quick and easy. Rooms and entire facility was clean.

4

Teresa

Sep 22, 2023

·

Stayed 1 night

New property and yet they could not clean someone’s urine off the toilet.

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Rooms

Modern but compact rooms with minimalist storage often lack in-room microwaves or closets. Recurring drawbacks include flashing smoke-detector lights and inconsistent shower temperature or water pressure, and some guests found beds firm or pillows too soft.

Related guest reviews

10

Malissa

Sep 18, 2025

·

Stayed 2 nights

It was very clean. The rooms are a bit small and no microwave in the room. Staff were very friendly. The noise from the highway was a bit noticeable at night, but tolerable. Breakfast was fresh.

6

Karen

Nov 26, 2024

·

Hotel was way too close to the expressway (I75) and we could hear traffic the entire time we were in our room. The room was a little on the small side. There needed to be more space by the sink to hang a towel and put my stuff. There was no closet or dresser in the room and instead were only a couple of hooks and one small rack above the mini fridge. We basically lived out of our suitcase when we stayed.

6

Tammy

Jan 12, 2024

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Stayed 4 nights

Room was comfortable, and clean. Breakfast and coffee was good. Only thing we had problems with was the shower… It was extremely difficult to regulate temperature, it would go from warm, to cold, to scalding… during a shower without touching the dial. This may have been because we were on the fourth floor at the far end… Would not stay again unless we were guaranteed lower floor towards the center of the building… I think multiple showers going on and off caused problems with regulating temperature???

8

Cresley

May 7, 2025

·

Stayed 1 night

Overall the property was great. This was a last minute stay for us while traveling. The only constructive feedback I have is about the room. There was a flashing light on the smoke detector located in the middle of the ceiling. Enough light to drive you crazy as you’re trying to fall asleep. The staff was wonderful. The room was clean and the breakfast was good.

6

TONY

Jan 5, 2025

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Stayed 1 night

Liked the hotel decors and breakfast selections. However soundproofing is a major issue. Tv noise can be heard from next room, plus one can hear people walking from the floor above.

4

Renata

Nov 24, 2025

·

Stayed 2 nights

Room was very small. Fridge did not get cold, no microwave or coffee maker. Pillows were horrible. My neck was on fire the next day. My reservation was canceled and I had to make a new one when I got to the property. Not the best experience. Room was clean.

8

DAVID

May 8, 2025

·

Stayed 1 night

This is a newer hotel with some unique design features. The rooms are small but comfortable. The common areas are spacious. The fitness center is well stocked and one of the best I've seen in this class of hotel. Breakfast was as expected and of good quality. My only complaint relates to the noise level coming from I75. Although we travel with a white noise generator, the noise from the trucks still bled through.

8

Jonathan

Sep 14, 2025

·

Stayed 2 nights

Water pressure was horrible

8

Andrew

Sep 1, 2025

·

Stayed 1 night

While the hotel itself was great, clean and quiet, good breakfast option the bed I had in the double queen room was incredibly uncomfortable

4

Jeremy

Jul 13, 2025

·

Stayed 1 night

Tru looks nice. They use modern interior designs and colors but that's about it. The modern design includes few amenities. No microwave, no closets, no drawers. Its all open. Your clothes are hannging on a red pole on the wall next to the bed. It's not a comfortable feeling room. The furniture is hard and not really worth sitting in. The bed coverings are practically sheer and provide almost no comfort or warmth like a blanket should. And oddly enough, the maid knocked and came in the following morning even though we had the dnd card out claiming we had already checked out. But the worst the noise. We've stayed in 6 hotels over the last 2 months and this is BY FAR the loudest. You can hear other guests thunking around up, down, left, right and in the hallway. I think someone tried our door at about 3:30am. And the freeway! Oh the freeway. It's a constant roar of road noise the whole night. In those cases we often turn the HAVC unit fan to drown out the noise. This room didn't give us that option...it has to blow hot or blow cold. You can't just blow outside air like most hotels we stay at. Neither of us slept much that night and my wife felt really bad the next for convincing me to try this hotel over another that we stayed in the month before.

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Service

Staff are frequently described as friendly, helpful, and efficient, with several mentions of accommodating early check-in. Some guests encountered brusque or slow front-desk service, housekeeping entering rooms unexpectedly, and surprise or duplicate $150 holds or pet fees.

Related guest reviews

4

Scott

Sep 15, 2025

·

Stayed 1 night

Not very friendly desk staff after a long drive is not what I expected. The hotel seemed cheap for lack of a better term. They would not even sell us water! The room was small, but relatively comfortable.

4

Alysia

Dec 7, 2025

·

Stayed 1 night

The room was nice and clean but the staff is what I had an issue with. When checking in I wanted to add late check out, she told me the price but could not answer my question about how late is it. Than when we added it to my bill she saw I used a 3rd party and made a big deal about it. Than we had housekeeping come into our room at 6am. She knocked once and just walked in. My husband sat up and said, oh im sorry we didnt put the do not disturb sign up. She than said well thats how we do things here and left. I had the impression that housekeeping doesnt come unless asked the night before. We did not ask for them so I was suprised they even knocked.

10

Michael

Sep 14, 2025

·

Stayed 1 night

Charon was super kind and helpful and was able to check me in early which was super helpful. I appreciate all of her assistance and would definitely stay here again for my future trips!

6

Michael

Apr 22, 2024

·

Stayed 1 night

I was charged the $150 hold on 2 different credit cards and nothing could be done other than I had to wait for them to fall off.

10

Jeffrey

Sep 26, 2025

·

Stayed 1 night

ShaRonda at the front desk was terrific. She was very helpful in getting us into our room, even though we arrived a bit before check-in time. We were on a tight schedule and it was much easier on us to check-in early. Also, the bed and pillows were very comfortable and the breakfast was delicious and well-stocked.

2

Tierra

Nov 7, 2025

·

Stayed 1 night

Very loud upstairs neighbors from 4am to 9am with no consequences, limited me to 3 hours of sleep since I was traveling, back and forth between corporate and front desk agent and still received no compensation for my troubles . toilet doesn’t flush, very rude front desk agent in morning, everything else was fine

10

Candy

Jun 10, 2025

·

Stayed 2 nights

I would definitely stay again me and my family enjoyed our stay. Staff was very nice place was very clean. My daughter was running outside and scraped her knees a staff member of at the front desk by the name Kennie was very nice and grabbed some Band-Aids and help convince my daughter to let her screams get cleaned. She proceeded by putting ointments and Band-Aids on my daughter and such a patient and graceful way she went above and beyond for us. I loved how kind and genuine she was. I believe she deserves an extreme raise just for being who she is to not just us but everyone that walked through those doors.

8

Charlena

Jun 25, 2025

·

Stayed 1 night

Very nice. Clean. Check in took way too long. Only one person ant desk and 20 people in line. And the room needs a floor rug of some type. It’s just manufactured hardwood and it is not cozy at all.

10

Teresa

Apr 1, 2025

·

Stayed 1 night

Friendly and informative staff. Very clean

2

Josh

Jul 16, 2025

·

Stayed 1 night

$150 deposit for $88 room. 7 days later and I still haven’t received my deposit back

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Location

Right off I-75, the hotel is convenient for road trips and access to nearby restaurants, but not walkable to major attractions. Many note traffic noise (and occasional train noise) in highway-facing rooms.

Related guest reviews

10

Eric

Aug 19, 2024

·

Stayed 6 nights

This was a great hotel. We appreciated the hospitality of the staff, the cleanliness of the rooms and general property, no issues parking, felt safe and secure, small-ish room but had everything we needed and was very comfortable. The one and only downside was the noise from the nearby highway, but a simple sound machine app on our phone was enough to level out any disturbance and we slept just fine. We would stay there again without hesitation if we are in the area.

2

william

Aug 31, 2023

·

Stayed 1 night

Upon arrival we requested a quiet room location. Were assigned Room #201. CONSTANT noise from 18-wheel trucks. Impossible to sleep. AWFUL!!!!!!

10

Dan

Apr 14, 2025

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Stayed 1 night

Very convenient to the freeway. Easy to find. Clean, nice staff, good breakfast. Close to restaurants.

10

April

Feb 26, 2025

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Stayed 1 night

Not the properties fault - it’s just directly off of a very busy interstate. Very easy to access the highway which is nice but it comes at a slight cost. The site itself is amazing otherwise.

8

donna

Mar 19, 2024

·

Stayed 1 night

Lovely hotel but very noisy from highway and trainsmat night, only hotel i couldnt sleep at nite due to noise, i stay in hotels at least 30 times ayr

10

Emily

Dec 9, 2024

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We had a very nice stay at this property. Definitely not within walking distance of the main attractions in town so be sure to have a car. Staff was very friendly and helpful.

8

DAVID

May 8, 2025

·

Stayed 1 night

This is a newer hotel with some unique design features. The rooms are small but comfortable. The common areas are spacious. The fitness center is well stocked and one of the best I've seen in this class of hotel. Breakfast was as expected and of good quality. My only complaint relates to the noise level coming from I75. Although we travel with a white noise generator, the noise from the trucks still bled through.

10

Kristine

Oct 21, 2024

·

Stayed 1 night

Staff were very friendly. The room was very clean. Only downside it is right next the freeway entrance ramp, so the traffic noise was exceptionally loud. But even with the traffic noise I would definitely stay at this hotel again.

10

David

Sep 7, 2025

·

Stayed 1 night

Great facility in very convenient location.

10

Vincent

Jan 7, 2025

·

Stayed 1 night

Stayed one night on our annual drive south. Conveniently located off the highway. The only negative was yhe weather. Would not hesitate to book again.

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Dining

Breakfast is commonly praised as good and well stocked, with a pancake machine and a few variety options; some guests found it just okay or limited. Coffee is often noted positively.

Related guest reviews

10

linda

Jun 14, 2025

·

Stayed 1 night

Breakfast was delicious. Loved that they offered different breakfast options. Had egg white omelets, smoked sausage, a nice variety of toppings for the oatmeal and yogurt and pancakes. Had pre-packaged donut holes. The facility was clean, check-in was quick. Bed and pillows noce and comfy.

10

Julia

Sep 9, 2025

·

Stayed 1 night

Friendly staff, great breakfast bar, super clean place to stay, pillows so fluffy

8

Jennifer

Oct 2, 2024

·

Stayed 4 nights

Clean and modern. Room was small but clean, and the bed was very comfortable. Breakfast exceeded our expectations and staff kept the dining area clean and well supplied. Definitely stay here again.

8

Stephen

May 12, 2025

·

Stayed 1 night

Breakfast is only okay. Not much love in it.

10

Kimberly

Nov 24, 2025

·

Stayed 2 nights

The breakfast was awesome. Check-in was simple. Room was clean.

8

Jason

Oct 8, 2024

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Stayed 1 night

Very clean and quiet, excellent value for money. I wouldn’t rate the breakfast as high as others have, it was just “ok”.

8

james

Dec 12, 2025

·

Stayed 1 night

The hotel was priced right, clean and convenient. There is no microwave in the room and everything is simple. Please quit appeasing to the 1% and serve pork sausage instead of tasteless chicken “sausage”.

10

Nancy

Oct 3, 2025

·

Stayed 3 nights

I never felt like I was in any type kind of trouble or danger in the parking lot. I did like the lobby area where you can play pool or the other with your friends and hang out. Breakfast was good. Glad it stayed open longer on the weekend.

10

Jamie

Sep 15, 2025

·

Stayed 1 night

Great hotel with an amazing breakfast

10

King

Mar 13, 2025

·

Stayed 1 night

Good Customer Service, Clean and good breakfast. I recommend it!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$75
February	$85
March	$86
April	$117
May	$105
June	$101
July	$130
August	$117
September	$101
October	$105
November	$79
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $99	15 $110	16 $110	17 $98	18 $113	19 $171
20 $93	21 $93	22 $97	23 $94	24 $114	25 $193	26 $226
27 $93	28 $94	29 $94	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $121	3 $146
4 $94	5 $94	6 $94	7 $94	8 $95	9 $184	10 $171
11 $94	12 $94	13 $94	14 $94	15 $94	16 $135	17 $155
18 $94	19 $94	20 $94	21 $94	22 $94	23 $153	24 $171
25 $94	26 $94	27 $94	28 $96	29 $94	30 $121	31 $129

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about TRU BY Hilton Sharonville

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