Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
335 US$
/ noche
Promedio para noviembre
Precios para Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Selecciona fechas para ver precios y disponibilidad
335 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, los precios por noche son de 250 US$ de media en el mes más barato (octubre) y de 575 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 404 US$ |
| febrero | 456 US$ |
| marzo | 575 US$ |
| abril | 447 US$ |
| mayo | 337 US$ |
| junio | 373 US$ |
| julio | 395 US$ |
| agosto | 319 US$ |
| septiembre | 270 US$ |
| octubre | 250 US$ |
| noviembre | 335 US$ |
| diciembre | 486 US$ |
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nov · 335 US$
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Más caro: marzo (aprox. 575 US$)
Más barato: octubre (aprox. 250 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Antes de dirigirte al casino, recarga las pilas con las 3 piscinas al aire libre.
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Antes de dirigirte al casino, recarga las pilas con las 3 piscinas al aire libre.
Servicios empresariales
Tendrás una sala de ordenadores, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Cuando quieras almorzar o cenar, solo tienes que pasarte por Gourmet Marché, un restaurante especializado en cocina internacional. El alojamiento también cuenta con una cafetería y con un servicio de habitaciones las 24 horas. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Visita uno de los 6 bares con salón, 2 bares en la playa y 2 bares junto a la piscina para tomar un refresco. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 317 habitaciones con artículos del minibar gratis y televisión de pantalla plana. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino se encuentra en en Bávaro (Punta Cana), a apenas diez minutos en coche de Campo de Golf Punta Blanca y Playa de Arena Gorda.
Qué hay cerca
Club de golf en Cana Bay(0.9 millas)
Playa de Arena Gorda(1.4 millas)
Campo de Golf Punta Blanca(1.7 millas)
Parque acuático Splash Water World(3 millas)
Campo de golf Iberostar(3.5 millas)
Playa de Arena Blanca(5.4 millas)
Casino Avalon Princess(5.6 millas)
Club de campo y golf Cocotal(5.6 millas)
Playa Cortecito(6 millas)
Playa de Los Corales(7.2 millas)
Playa Macao(7.5 millas)
Playa El Macao(7.7 millas)
Zoológico Manatí Park(7.9 millas)
Rafa Nadal Tennis Center Punta Cana(8.3 millas)
Fun Republic(8.4 millas)
El aeropuerto más práctico para llegar a Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino se encuentra en Punta Cana (PUJ-A. Internacional de Punta Cana)(17.3 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Carretera Playa Arena Gorda, Bávaro, Punta Cana, República Dominicana
Club de golf en Cana Bay (0.9 millas)
Playa de Arena Gorda (1.4 millas)
Campo de Golf Punta Blanca (1.7 millas)
Parque acuático Splash Water World (3 millas)
Campo de golf Iberostar (3.5 millas)
Playa de Arena Blanca (5.4 millas)
Opciones de habitación
9
Luxury Room Diamond Club
Detalles de la oferta
2 Camas Dobles Grandes
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
409 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
13
Luxury Presidential Jacuzzi Swim Out Two Bedroom Suite Diamond Club
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
1141 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
14
Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
732 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
15
Luxury Swim Out Room Diamond Club
Detalles de la oferta
2 Camas Dobles Grandes
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
517 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
10
Luxury Room
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
2 Camas Dobles Grandes
Capacidad: 4
409 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Luxury Presidential Jacuzzi Two Bedroom Suite Diamond Club
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
1141 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Luxury Ocean View Room Diamond Club
Detalles de la oferta
2 Camas Dobles Grandes
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
409 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
15
Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
1141 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Honeymoon Jacuzzi Suite Diamond Club
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
538 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
732 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
7.4
Bueno
Basado en 1002 comentarios verificados
¿Quién se queda aquí?
Pareja
35%
Familia
54%
Grupo
10%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Royalton Punta Cana, un Complejo Todo Incluido y Casino de la Colección Autograph, los viajeros suelen destacar la amabilidad y atención del personal, las animadas piscinas, la hermosa ubicación frente a la playa y las instalaciones familiares, como el parque acuático, aunque las experiencias varían según la zona y el momento.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Royalton Punta Cana, un Complejo Todo Incluido y Casino de la Colección Autograph, los viajeros suelen destacar la amabilidad y atención del personal, las animadas piscinas, la hermosa ubicación frente a la playa y las instalaciones familiares, como el parque acuático, aunque las experiencias varían según la zona y el momento.
Las opiniones sobre la restauración son variadas: algunos disfrutan del buffet, la parrilla y el restaurante hibachi, mientras que otros mencionan sabores promedio, dificultad para conseguir reservas en los restaurantes, ofertas de productos premium y algunos casos de enfermedad. Las habitaciones varían desde cómodas o renovadas hasta anticuadas, con informes recurrentes de aire acondicionado débil, problemas de mantenimiento y reposición inconsistente del minibar; también se señalan renovaciones en curso, cortes ocasionales o zonas en construcción. La limpieza es generalmente buena, pero inconsistente, con algunos informes de piscinas sucias o turbias, plagas, ropa de cama manchada y fallas en el servicio de habitaciones, además de escasez ocasional de tumbonas o toallas y entretenimiento irregular. Espere una estancia vibrante y familiar con una fuerte participación del personal, pero con comida, mantenimiento y organización variables.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas, un parque acuático familiar y bares son lo más destacado, y algunos disfrutan del casino y los espectáculos nocturnos; sin embargo, se informan renovaciones y áreas de mantenimiento, una discoteca cerrada o con acceso limitado, problemas ocasionales de limpieza en las piscinas y escasez de tumbonas o toallas.
Reseñas de huéspedes relacionadas
2
Leira Hernandez
15 jul 2025
·
El Hotel es bonito, remodelado, el personal es amable, el buffet es bueno. Sin embargo, solo hay dos piscinas y no son tan grandes. Siempre estan a full, una de ellas está muy sucia, el agua muy turbia. La playa está pésima llena de algas y marea alta. En la discoteca no ponen el aire , el calor es horrible. En el teatro los asientos rotos, tambien habia calor . La animación no es buena . Poca diversión para niños y adultos . No permiten musica latina , dicho por los mismos trabajadores del hotel. El mini bar de las habitaciones no los rellenan nunca, solo si dejas propina. La limpieza de la habitación es pésima. Las toallas estan empercudidas. En varias ocasiones tuve que llamarles la atención por este motivo y dar propina como estímulo. Nos encontramos par de cucarachas en la habitación . Necesitan fumigar . Mi familia que eramos 23 la mayoria vinieron enfermos del estomago , entre ellos niños. Suponemos que sea la falta de higiene en las piscinas. Definitivamente no volviera a repetir la visita.
El Hotel es bonito, remodelado, el personal es amable, el buffet es bueno. Sin embargo, solo hay dos piscinas y no son tan grandes. Siempre estan a full, una de ellas está muy sucia, el agua muy turbia. La playa está pésima llena de algas y marea alta. En la discoteca no ponen el aire , el calor es horrible. En el teatro los asientos rotos, tambien habia calor . La animación no es buena . Poca diversión para niños y adultos . No permiten musica latina , dicho por los mismos trabajadores del hotel. El mini bar de las habitaciones no los rellenan nunca, solo si dejas propina. La limpieza de la habitación es pésima. Las toallas estan empercudidas. En varias ocasiones tuve que llamarles la atención por este motivo y dar propina como estímulo. Nos encontramos par de cucarachas en la habitación . Necesitan fumigar . Mi familia que eramos 23 la mayoria vinieron enfermos del estomago , entre ellos niños. Suponemos que sea la falta de higiene en las piscinas. Definitivamente no volviera a repetir la visita.
4
Anthony
2 jun 2024
·
Se alojó 1 noche
The place was fine but I am not satisfied at the fact that it said on Expedia it said it had a nightclub and there was no nightclub and they said it’s been under construction for over a year
The place was fine but I am not satisfied at the fact that it said on Expedia it said it had a nightclub and there was no nightclub and they said it’s been under construction for over a year
8
Fiona
12 jul 2025
·
Se alojó 6 noches
The beach was covered in sand bags. It would be great if they filled in the beach. ***Although the bags may be for safety reasons) The resort app isn't very user friendly. I would definitely go back if the beach improves.
The beach was covered in sand bags. It would be great if they filled in the beach. ***Although the bags may be for safety reasons) The resort app isn't very user friendly. I would definitely go back if the beach improves.
10
Dimitrios Jose
14 oct 2025
·
Se alojó 3 noches
We had a great time at the Royalton Punta Cana. The pools were great, drinks were great, food was not bad, casino was fun, but best of all was our concierge Jeifry who made our experience amazing. Anything we needed, he was there to help. He picked us up on the other side of the resort, he helped us with all our luggage, scheduling dinners and activities, called us taxis, and even helped us order authentic dominican food from a nearby restaurant. He truly made our experience memorable and was so much fun to talk to. Whatever they’re paying, pay him more! Thank you for an awesome time.
We had a great time at the Royalton Punta Cana. The pools were great, drinks were great, food was not bad, casino was fun, but best of all was our concierge Jeifry who made our experience amazing. Anything we needed, he was there to help. He picked us up on the other side of the resort, he helped us with all our luggage, scheduling dinners and activities, called us taxis, and even helped us order authentic dominican food from a nearby restaurant. He truly made our experience memorable and was so much fun to talk to. Whatever they’re paying, pay him more! Thank you for an awesome time.
6
Michele Rosalia
10 mar 2024
·
Se alojó 7 noches
For other comparable resorts in the area, it’s got some issues that impacted our stay and we wouldn’t return. Positive: the room was nicer than other resorts and didn’t have that musty wet smell. The bartenders were friendly and the resort itself is maintained well. The kids club workers were great and would take our kids for crafts each day. Negative: they didn’t refill the minibar with water unless we called each day. We didn’t have hot water between 5pm-6pm to shower. Housekeeping staff hang out outside your room and pressure you to attend a Royalton rewards meeting. You'll wait on line for 30 mins for dinner that isn’t very good. The pool is nice but deep and there aren’t enough chairs and by 8:30 they’re all taken with towels and items. By noon there’s no towels available but they come back around 2:30. There was a raw sewage smell on the walk between the hotel and Splash which has the water park and at one point what I believe was raw sewage came up from a crack in the sidewalk and covered my sandals and the bottom of my outfit. The water park has the kids area (must be less than 1.2 meters) and the bigger slides (greater than 1.2 meters) and they are strict. Wouldn’t let my 7 and 8 year old use the kid slides but the big slides dump into water about 4 feet 8 inches deep so my son struggled when he came down but the lifeguard wouldn’t go into the water to help him and said to me “can’t you swim?” (Luckily a dad coming out a different slide grabbed my kid).
For other comparable resorts in the area, it’s got some issues that impacted our stay and we wouldn’t return. Positive: the room was nicer than other resorts and didn’t have that musty wet smell. The bartenders were friendly and the resort itself is maintained well. The kids club workers were great and would take our kids for crafts each day. Negative: they didn’t refill the minibar with water unless we called each day. We didn’t have hot water between 5pm-6pm to shower. Housekeeping staff hang out outside your room and pressure you to attend a Royalton rewards meeting. You'll wait on line for 30 mins for dinner that isn’t very good. The pool is nice but deep and there aren’t enough chairs and by 8:30 they’re all taken with towels and items. By noon there’s no towels available but they come back around 2:30. There was a raw sewage smell on the walk between the hotel and Splash which has the water park and at one point what I believe was raw sewage came up from a crack in the sidewalk and covered my sandals and the bottom of my outfit. The water park has the kids area (must be less than 1.2 meters) and the bigger slides (greater than 1.2 meters) and they are strict. Wouldn’t let my 7 and 8 year old use the kid slides but the big slides dump into water about 4 feet 8 inches deep so my son struggled when he came down but the lifeguard wouldn’t go into the water to help him and said to me “can’t you swim?” (Luckily a dad coming out a different slide grabbed my kid).
6
Norma
9 ago 2025
·
Se alojó 5 noches
The property was nice and clean. Staff was great. The restaurants were good. I felt it lacked entertainment. I expected more music during the day by the pool. We arrived Friday not much entertainment that night or Saturday. On Monday they had an all white party which was ok. We pretty much entertained ourselves.
The property was nice and clean. Staff was great. The restaurants were good. I felt it lacked entertainment. I expected more music during the day by the pool. We arrived Friday not much entertainment that night or Saturday. On Monday they had an all white party which was ok. We pretty much entertained ourselves.
8
Cole
26 sept 2025
·
Se alojó 4 noches
Stayed for 4 nights and 5 days. Check in process was pretty simple and efficient. Had a little trouble with our desired choice of room but our Guest Relations Representative Juan De La Rosa was amazing from beginning to end. He always checked in on us and made sure our reservations were taken care of. The property has a lot of maintenance going on, so while that's great for future guests, it wasn't the best sight for our stay. However, once getting past the construction stage, the grounds are well kept and seem nice. Rooms have modern furniture for the most part but definitely need to be updated with fresh paint, lots of chipping and scratches all over, doesn't make or break the experience though. Pool was great and bartenders were extremely friendly. Ramon, Antonio, Westlein, Anthony were on top of their game. Service in the buffet was atrocious, could never find someone to fill water or soda or get an alcoholic beverage. Plates were constantly piling up with nobody bussing the tables. Service in the steakhouse and Italian were superb A+ on that. Also the best food on property hands down. Sports Bar was impossible to get served and property was consistently out of food such as lettuce for salads. The baristas in the cafe are amazing and super friendly. Thankfully there wasn't too many people roaming the pool and beach areas trying to sell you on things. Overall good price for the vacation, definitely areas to improve. Would recommend though.
Stayed for 4 nights and 5 days. Check in process was pretty simple and efficient. Had a little trouble with our desired choice of room but our Guest Relations Representative Juan De La Rosa was amazing from beginning to end. He always checked in on us and made sure our reservations were taken care of. The property has a lot of maintenance going on, so while that's great for future guests, it wasn't the best sight for our stay. However, once getting past the construction stage, the grounds are well kept and seem nice. Rooms have modern furniture for the most part but definitely need to be updated with fresh paint, lots of chipping and scratches all over, doesn't make or break the experience though. Pool was great and bartenders were extremely friendly. Ramon, Antonio, Westlein, Anthony were on top of their game. Service in the buffet was atrocious, could never find someone to fill water or soda or get an alcoholic beverage. Plates were constantly piling up with nobody bussing the tables. Service in the steakhouse and Italian were superb A+ on that. Also the best food on property hands down. Sports Bar was impossible to get served and property was consistently out of food such as lettuce for salads. The baristas in the cafe are amazing and super friendly. Thankfully there wasn't too many people roaming the pool and beach areas trying to sell you on things. Overall good price for the vacation, definitely areas to improve. Would recommend though.
8
Marilyn
2 dic 2023
·
Se alojó 1 noche
I stayed only a night . However I enjoyed everything the resort had to offer. Staff are courteous and my main focus that premises are very clean. Buffet area beautiful and the variety of food were endless.great night show and had a great time in the sports bar. In the morning they have a fresh fruit juice bar it’s amazing . I definite will return for a longer stay.
I stayed only a night . However I enjoyed everything the resort had to offer. Staff are courteous and my main focus that premises are very clean. Buffet area beautiful and the variety of food were endless.great night show and had a great time in the sports bar. In the morning they have a fresh fruit juice bar it’s amazing . I definite will return for a longer stay.
6
Wendy
25 feb 2025
·
The property was extremely clean, and the staff was pleasant. The thing that we didn't like was the advertised entertainment. We didn't see any of that other than a pirate show for kids. Advertised premium channels need to specify Spanish only. Advertised 24/7 room service that was not the case. Advertised stocked mini-bar. That was not the case. Pools and outside bars were closed too early. Not a lot of food options.
The property was extremely clean, and the staff was pleasant. The thing that we didn't like was the advertised entertainment. We didn't see any of that other than a pirate show for kids. Advertised premium channels need to specify Spanish only. Advertised 24/7 room service that was not the case. Advertised stocked mini-bar. That was not the case. Pools and outside bars were closed too early. Not a lot of food options.
8
Gustavo
12 may 2023
·
The Royalton Punta Cana is an all-inclusive resort. I has the best beach in Punta Cana. The Diamond Club Beach Bar has the best drinks and snacks that will allow you to enjoy the beach all day and night. The resort has several venues for dining, the steakhouse, the hibachi style eating, Italian fare at Grazie, the Sports Bar, Jade, asian fusion, and finally the best Bonne Marche where you can eat buffet style for breakfast and lunch. All of the venues serve their best versions of their area food. They are all only approximations but doable. The steakhouse and buffet were of great value overall. The service everywhere was top grade. The facilities were also excellent. The drinks were non-stop of a very good quality. Membership in the Diamond Club was very worthwhile starting with your own major domo to help you with any and all concerns, i.e, reservations, schedule of events and such. Our major domo, Denis Silverio was so consistent on our behalf that at times he had already taken care of something before I reached out to him! Concerns - The staff, especially the cleaning crew need to be given communication gear, i.e., walkie-talkies to attend to any immediate concerns or situations. - The hotel chains' claim of providing clients with $600 worth of hotel services is at best a misleading statement, and in fact begins to feel almost fraudulent in hindsight. For example, a 50 minute Couples Massage is worth around $280. We received a $25 credit!
The Royalton Punta Cana is an all-inclusive resort. I has the best beach in Punta Cana. The Diamond Club Beach Bar has the best drinks and snacks that will allow you to enjoy the beach all day and night. The resort has several venues for dining, the steakhouse, the hibachi style eating, Italian fare at Grazie, the Sports Bar, Jade, asian fusion, and finally the best Bonne Marche where you can eat buffet style for breakfast and lunch. All of the venues serve their best versions of their area food. They are all only approximations but doable. The steakhouse and buffet were of great value overall. The service everywhere was top grade. The facilities were also excellent. The drinks were non-stop of a very good quality. Membership in the Diamond Club was very worthwhile starting with your own major domo to help you with any and all concerns, i.e, reservations, schedule of events and such. Our major domo, Denis Silverio was so consistent on our behalf that at times he had already taken care of something before I reached out to him! Concerns - The staff, especially the cleaning crew need to be given communication gear, i.e., walkie-talkies to attend to any immediate concerns or situations. - The hotel chains' claim of providing clients with $600 worth of hotel services is at best a misleading statement, and in fact begins to feel almost fraudulent in hindsight. For example, a 50 minute Couples Massage is worth around $280. We received a $25 credit!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes consideran que el complejo y los terrenos están limpios, pero las opiniones son inconsistentes. Los informes incluyen piscinas turbias o sucias, plagas en algunas habitaciones, ropa de cama manchada, moscas alrededor de las áreas del buffet y fallas en el servicio de habitaciones o la reposición del minibar.
Reseñas de huéspedes relacionadas
2
Leira Hernandez
15 jul 2025
·
El Hotel es bonito, remodelado, el personal es amable, el buffet es bueno. Sin embargo, solo hay dos piscinas y no son tan grandes. Siempre estan a full, una de ellas está muy sucia, el agua muy turbia. La playa está pésima llena de algas y marea alta. En la discoteca no ponen el aire , el calor es horrible. En el teatro los asientos rotos, tambien habia calor . La animación no es buena . Poca diversión para niños y adultos . No permiten musica latina , dicho por los mismos trabajadores del hotel. El mini bar de las habitaciones no los rellenan nunca, solo si dejas propina. La limpieza de la habitación es pésima. Las toallas estan empercudidas. En varias ocasiones tuve que llamarles la atención por este motivo y dar propina como estímulo. Nos encontramos par de cucarachas en la habitación . Necesitan fumigar . Mi familia que eramos 23 la mayoria vinieron enfermos del estomago , entre ellos niños. Suponemos que sea la falta de higiene en las piscinas. Definitivamente no volviera a repetir la visita.
El Hotel es bonito, remodelado, el personal es amable, el buffet es bueno. Sin embargo, solo hay dos piscinas y no son tan grandes. Siempre estan a full, una de ellas está muy sucia, el agua muy turbia. La playa está pésima llena de algas y marea alta. En la discoteca no ponen el aire , el calor es horrible. En el teatro los asientos rotos, tambien habia calor . La animación no es buena . Poca diversión para niños y adultos . No permiten musica latina , dicho por los mismos trabajadores del hotel. El mini bar de las habitaciones no los rellenan nunca, solo si dejas propina. La limpieza de la habitación es pésima. Las toallas estan empercudidas. En varias ocasiones tuve que llamarles la atención por este motivo y dar propina como estímulo. Nos encontramos par de cucarachas en la habitación . Necesitan fumigar . Mi familia que eramos 23 la mayoria vinieron enfermos del estomago , entre ellos niños. Suponemos que sea la falta de higiene en las piscinas. Definitivamente no volviera a repetir la visita.
6
Jennifer
1 oct 2024
·
Se alojó 6 noches
Room was new big construction smells gave me bad nasal allergies and there some German roach in room and buffet area
Room was new big construction smells gave me bad nasal allergies and there some German roach in room and buffet area
10
Jon V Landon
19 jun 2024
·
Se alojó 6 noches
This is the second time we have vacationed in Punta Cana and the first time at this resort. Huge difference in the service and quality of care here at the Royalton. Every employee went out of their way to say “hola”! Service was second to none and done with a smile. There was a good bit of construction going on but everything looked clean and I rarely heard any power tools. Food was much better than we expected as well! I would definitely recommend this resort to friends and family and I would also be happy to come back!
This is the second time we have vacationed in Punta Cana and the first time at this resort. Huge difference in the service and quality of care here at the Royalton. Every employee went out of their way to say “hola”! Service was second to none and done with a smile. There was a good bit of construction going on but everything looked clean and I rarely heard any power tools. Food was much better than we expected as well! I would definitely recommend this resort to friends and family and I would also be happy to come back!
4
Michelle Diana
13 jul 2024
·
Se alojó 4 noches
Though the room had been renovated, the bathroom had not and the shower was a disaster. The handle on the door broke day one of our trip. The door also caused water to leak out every time we used the shower. We also saw a cockroach walk by the entrance of our building. The staff was very nice though and they had fun activities for kids.
Though the room had been renovated, the bathroom had not and the shower was a disaster. The handle on the door broke day one of our trip. The door also caused water to leak out every time we used the shower. We also saw a cockroach walk by the entrance of our building. The staff was very nice though and they had fun activities for kids.
10
Ryan
9 oct 2025
·
Se alojó 5 noches
Relaxing, very clean, staff was Amazing
Relaxing, very clean, staff was Amazing
10
Lynn
26 feb 2023
·
Se alojó 7 noches
We just got back last night from a week stay. We travelled with our son and two other families of three. The maintenance and cleaning staff did a great job of keeping everything clean and working smoothly. Socrates at the front desk and the hotel manager were wonderful at rectifying a room assignment problem in the beginning for our group. Elsa at the spa gave me a great massage and was definitely worth the extra money to book it. All of the bartenders we came across really were great and seemed to enjoy their jobs and have fun along with us. The servers around the entire resort were very attentive and made sure we had drinks whether on the beach, near the pools, or watching some live music near the stage. We found that they had a great sense of humor also. (We like to joke around and have fun!) The employees in the coffee shop were also very helpful and friendly as we were there multiple times a day. The Vibe team really kept things fun the whole week we were there. You can participate in many different types of competitions. They were so entertaining! We tried a different restaurant every night and everyone in our group of 9 were able to find something on each menu that they would eat and enjoy including our picky son! There was plenty of shade available on the beach and around the pools for those that need a break from the sun. We really had a great week and would definitely come back to this resort and recommend it to others.
We just got back last night from a week stay. We travelled with our son and two other families of three. The maintenance and cleaning staff did a great job of keeping everything clean and working smoothly. Socrates at the front desk and the hotel manager were wonderful at rectifying a room assignment problem in the beginning for our group. Elsa at the spa gave me a great massage and was definitely worth the extra money to book it. All of the bartenders we came across really were great and seemed to enjoy their jobs and have fun along with us. The servers around the entire resort were very attentive and made sure we had drinks whether on the beach, near the pools, or watching some live music near the stage. We found that they had a great sense of humor also. (We like to joke around and have fun!) The employees in the coffee shop were also very helpful and friendly as we were there multiple times a day. The Vibe team really kept things fun the whole week we were there. You can participate in many different types of competitions. They were so entertaining! We tried a different restaurant every night and everyone in our group of 9 were able to find something on each menu that they would eat and enjoy including our picky son! There was plenty of shade available on the beach and around the pools for those that need a break from the sun. We really had a great week and would definitely come back to this resort and recommend it to others.
4
Tanisha
29 jun 2024
·
Se alojó 3 noches
This property is not clean at all. I even reached out to customer service and no resolution. Dont go
This property is not clean at all. I even reached out to customer service and no resolution. Dont go
2
Fady
23 abr 2023
·
This place is so bad that I would never stay there ever again even if it was free and they paid me. Zero cleanliness, Zero safety, zero upkeep, terrible service, terrible staff, food is not safe for human consumption, flies are everywhere in any restaurant, kids toys at the kids club were unsafe. Overall, this place needs a serious visit from the health department to be permanently shutdown.
This place is so bad that I would never stay there ever again even if it was free and they paid me. Zero cleanliness, Zero safety, zero upkeep, terrible service, terrible staff, food is not safe for human consumption, flies are everywhere in any restaurant, kids toys at the kids club were unsafe. Overall, this place needs a serious visit from the health department to be permanently shutdown.
10
Omayra
3 ago 2025
·
Se alojó 7 noches
Me Gusta la Gastronomía y el Servicio al Cliente. Deben Mejorar en cuanto a la Limpieza de las Piscinas. Bastante Pobre al Respecto
Me Gusta la Gastronomía y el Servicio al Cliente. Deben Mejorar en cuanto a la Limpieza de las Piscinas. Bastante Pobre al Respecto
6
Vanessa
2 ene 2023
·
Se alojó 19.358 noches
We stayed at the Royalton Punta Cana for 9 days. The area arriving at the property needs cleaning up. The property is beautiful but it needs a touch up in some areas like the bathrooms and common areas. The food at the Royalton Splash restaurants were very average and the buffet restaurant often had flies hovering over the food. Most nights, the entertainment was sub-par with an outdoor show, except for the New Years Party which we had a great time even though some people paid a lot more extra to have seats close to the show. I will not be returning to this resort especially for the price we paid. It seems that the best service is reserved for those who spent even more and purchased the Diamond club membership. If you factor that in, there are much better all inclusive resorts.
We stayed at the Royalton Punta Cana for 9 days. The area arriving at the property needs cleaning up. The property is beautiful but it needs a touch up in some areas like the bathrooms and common areas. The food at the Royalton Splash restaurants were very average and the buffet restaurant often had flies hovering over the food. Most nights, the entertainment was sub-par with an outdoor show, except for the New Years Party which we had a great time even though some people paid a lot more extra to have seats close to the show. I will not be returning to this resort especially for the price we paid. It seems that the best service is reserved for those who spent even more and purchased the Diamond club membership. If you factor that in, there are much better all inclusive resorts.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las experiencias varían: algunas habitaciones resultan cómodas o renovadas y las opciones de acceso directo a la piscina son populares, mientras que otras parecen anticuadas. Los problemas recurrentes incluyen aire acondicionado débil o averiado, fugas u olores en los baños, defectos de mantenimiento y vistas desagradables.
Reseñas de huéspedes relacionadas
6
Nicolae Florin
28 ene 2024
·
Se alojó 7 noches
How is this possible for a 5 stars property to have rooms facing back fences, power stations (transformers), alley used for all kind of support workers, transportation of all kind of merchandise, at few feets distance to to the door/balcony ?
How is this possible for a 5 stars property to have rooms facing back fences, power stations (transformers), alley used for all kind of support workers, transportation of all kind of merchandise, at few feets distance to to the door/balcony ?
4
Ivanna Altagracia
15 ago 2024
·
Se alojó 5 noches
This is my fourth time here at this resort and the quality of service has declined. They gave me a room where the AC was messed up. The room was hot. And the fridge was not working and had not been restocked. When we went to complain at the front Ricardo was extremely rude and upset as if it was our fault. We explained we have a four month old daughter and the room was too hot plus her milk needed to be stored in the fridge. Eventually they changed our room. Then we made reservations one night to the Japanese hibachi restaurant for 6 but we had a group of 12 so we spoke to the staff and they said they would accommodate and change our reservation to add more people. When we showed up they said they couldn’t find my reservation. The hostess Esperanza called us liars and the supervisor Elizabeth kept antagonizing us saying she did remember when the day hostess changed our reservation but that she wasn’t supposed to do that. The hostess Esperanza started getting loud and belittling us and told us to leave and that we were lying. And this was done all in front of a group of people waiting for their turn. I was so upset that I teared up. She finally found the reservation and me and my family no longer wanted to eat and we left. Horrible treatment and I would no longer return to this resort.
This is my fourth time here at this resort and the quality of service has declined. They gave me a room where the AC was messed up. The room was hot. And the fridge was not working and had not been restocked. When we went to complain at the front Ricardo was extremely rude and upset as if it was our fault. We explained we have a four month old daughter and the room was too hot plus her milk needed to be stored in the fridge. Eventually they changed our room. Then we made reservations one night to the Japanese hibachi restaurant for 6 but we had a group of 12 so we spoke to the staff and they said they would accommodate and change our reservation to add more people. When we showed up they said they couldn’t find my reservation. The hostess Esperanza called us liars and the supervisor Elizabeth kept antagonizing us saying she did remember when the day hostess changed our reservation but that she wasn’t supposed to do that. The hostess Esperanza started getting loud and belittling us and told us to leave and that we were lying. And this was done all in front of a group of people waiting for their turn. I was so upset that I teared up. She finally found the reservation and me and my family no longer wanted to eat and we left. Horrible treatment and I would no longer return to this resort.
6
Carmen S
5 ago 2025
·
Se alojó 7 noches
Bioleta la mejor housekeper todo bonito pero no había aire acondicionado en ningún lugar estaban averiados y los cuartos calurosos
Bioleta la mejor housekeper todo bonito pero no había aire acondicionado en ningún lugar estaban averiados y los cuartos calurosos
6
Marilenny
26 abr 2024
·
Se alojó 1 noche
O reserved a room with two bed, when I get there just kind size bed room was available, I did not like that because I was with a baby and was very uncomfortable
O reserved a room with two bed, when I get there just kind size bed room was available, I did not like that because I was with a baby and was very uncomfortable
10
Heather
17 sept 2025
·
Se alojó 2 noches
We had a swim up and it was amazing
We had a swim up and it was amazing
4
Michelle Diana
13 jul 2024
·
Se alojó 4 noches
Though the room had been renovated, the bathroom had not and the shower was a disaster. The handle on the door broke day one of our trip. The door also caused water to leak out every time we used the shower. We also saw a cockroach walk by the entrance of our building. The staff was very nice though and they had fun activities for kids.
Though the room had been renovated, the bathroom had not and the shower was a disaster. The handle on the door broke day one of our trip. The door also caused water to leak out every time we used the shower. We also saw a cockroach walk by the entrance of our building. The staff was very nice though and they had fun activities for kids.
8
Cole
26 sept 2025
·
Se alojó 4 noches
Stayed for 4 nights and 5 days. Check in process was pretty simple and efficient. Had a little trouble with our desired choice of room but our Guest Relations Representative Juan De La Rosa was amazing from beginning to end. He always checked in on us and made sure our reservations were taken care of. The property has a lot of maintenance going on, so while that's great for future guests, it wasn't the best sight for our stay. However, once getting past the construction stage, the grounds are well kept and seem nice. Rooms have modern furniture for the most part but definitely need to be updated with fresh paint, lots of chipping and scratches all over, doesn't make or break the experience though. Pool was great and bartenders were extremely friendly. Ramon, Antonio, Westlein, Anthony were on top of their game. Service in the buffet was atrocious, could never find someone to fill water or soda or get an alcoholic beverage. Plates were constantly piling up with nobody bussing the tables. Service in the steakhouse and Italian were superb A+ on that. Also the best food on property hands down. Sports Bar was impossible to get served and property was consistently out of food such as lettuce for salads. The baristas in the cafe are amazing and super friendly. Thankfully there wasn't too many people roaming the pool and beach areas trying to sell you on things. Overall good price for the vacation, definitely areas to improve. Would recommend though.
Stayed for 4 nights and 5 days. Check in process was pretty simple and efficient. Had a little trouble with our desired choice of room but our Guest Relations Representative Juan De La Rosa was amazing from beginning to end. He always checked in on us and made sure our reservations were taken care of. The property has a lot of maintenance going on, so while that's great for future guests, it wasn't the best sight for our stay. However, once getting past the construction stage, the grounds are well kept and seem nice. Rooms have modern furniture for the most part but definitely need to be updated with fresh paint, lots of chipping and scratches all over, doesn't make or break the experience though. Pool was great and bartenders were extremely friendly. Ramon, Antonio, Westlein, Anthony were on top of their game. Service in the buffet was atrocious, could never find someone to fill water or soda or get an alcoholic beverage. Plates were constantly piling up with nobody bussing the tables. Service in the steakhouse and Italian were superb A+ on that. Also the best food on property hands down. Sports Bar was impossible to get served and property was consistently out of food such as lettuce for salads. The baristas in the cafe are amazing and super friendly. Thankfully there wasn't too many people roaming the pool and beach areas trying to sell you on things. Overall good price for the vacation, definitely areas to improve. Would recommend though.
8
Rakesh
11 jul 2023
·
Se alojó 5 noches
Very nice property overall Room had a leak in the bathroom that dripped water outside the bathroom door however cleaning service did clean on daily basis
Very nice property overall Room had a leak in the bathroom that dripped water outside the bathroom door however cleaning service did clean on daily basis
6
Clive Anthony
25 jun 2025
·
Se alojó 9 noches
Property is dated.
Property is dated.
4
Dionis
5 jun 2024
·
Se alojó 2 noches
This Hotel is nothing like in the pictures. To start the staff treats like you are a local just because you look like one and take care if you last. At least half of the resort was under construction. Most of the bathrooms had no doors around the resort and were not able to be used. Dining reservations Couldn't be made from my device for any restaurants. Room was dirty, smelled really bad ( cigarettes and humid). Really bad experience and I highly doubt I will ever stay in this location again.
This Hotel is nothing like in the pictures. To start the staff treats like you are a local just because you look like one and take care if you last. At least half of the resort was under construction. Most of the bathrooms had no doors around the resort and were not able to be used. Dining reservations Couldn't be made from my device for any restaurants. Room was dirty, smelled really bad ( cigarettes and humid). Really bad experience and I highly doubt I will ever stay in this location again.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio recibe elogios frecuentes por su personal amable y atento, así como por sus mayordomos o conserjes serviciales, pero la consistencia es un problema. Varias reseñas mencionan interacciones lentas o groseras, registros de entrada largos o confusos, ventas agresivas de membresías y un valor desigual del Diamond Club.
Reseñas de huéspedes relacionadas
10
Ana
17 sept 2025
·
Se alojó 3 noches
Very well taken care of Jeifry and also with Luis Manuel at check out. Throughout the stay Jeifry went above and beyond to make sure any requests I had were handled appropriately. Would definitely return and recommend to others. Jaqueline at the spa took incredible care of me. Overall really love this resort.
Very well taken care of Jeifry and also with Luis Manuel at check out. Throughout the stay Jeifry went above and beyond to make sure any requests I had were handled appropriately. Would definitely return and recommend to others. Jaqueline at the spa took incredible care of me. Overall really love this resort.
2
Reema
10 abr 2025
·
Se alojó 4 noches
– Worst All-Inclusive Experience in Over 15 Resorts We’ve stayed at more than 15 all-inclusive resorts across five destinations as a family, and unfortunately, Royalton Punta Cana was by far the worst experience we’ve had. We booked the Diamond Club expecting a smoother, more premium check-in and service. Instead, we were ushered into the Diamond Lounge where we spent over two hours waiting to be checked in. Our passports were taken, and every time we politely approached the staff to understand the delay, we were rudely told to sit back down. There was no explanation, no expectation setting, and no effort to make guests—especially families with children—feel welcomed. We arrived at 1 PM and didn’t get out of the lounge until 3:30 PM. By that time, the buffet had closed, and most lunch options were shut down. Our first meal as a family came at 7 PM, after a long, tiring, and hungry day. What made it worse was watching non-Diamond Club guests check in faster and more efficiently. It felt like we were penalized for paying extra. We weren’t given a room choice, no explanation of resort layout, pools, or amenities. The only information offered was that a butler would reach out to us. As Expedia Platinum members, we received no recognition—no room upgrade, no welcome amenities, and weren’t even informed about the coupon booklet tied to the supposed “$600 resort credit.” There was zero communication and zero effort to make us feel valued as guests. The disappointment continued
– Worst All-Inclusive Experience in Over 15 Resorts We’ve stayed at more than 15 all-inclusive resorts across five destinations as a family, and unfortunately, Royalton Punta Cana was by far the worst experience we’ve had. We booked the Diamond Club expecting a smoother, more premium check-in and service. Instead, we were ushered into the Diamond Lounge where we spent over two hours waiting to be checked in. Our passports were taken, and every time we politely approached the staff to understand the delay, we were rudely told to sit back down. There was no explanation, no expectation setting, and no effort to make guests—especially families with children—feel welcomed. We arrived at 1 PM and didn’t get out of the lounge until 3:30 PM. By that time, the buffet had closed, and most lunch options were shut down. Our first meal as a family came at 7 PM, after a long, tiring, and hungry day. What made it worse was watching non-Diamond Club guests check in faster and more efficiently. It felt like we were penalized for paying extra. We weren’t given a room choice, no explanation of resort layout, pools, or amenities. The only information offered was that a butler would reach out to us. As Expedia Platinum members, we received no recognition—no room upgrade, no welcome amenities, and weren’t even informed about the coupon booklet tied to the supposed “$600 resort credit.” There was zero communication and zero effort to make us feel valued as guests. The disappointment continued
6
Vicky
6 ago 2023
·
Se alojó 7 noches
Staff was rude and unfriendly. Food was just okay, nothing great. Staff was not helpful when trying to gather information about activities, restaurants, or other hotel things
Staff was rude and unfriendly. Food was just okay, nothing great. Staff was not helpful when trying to gather information about activities, restaurants, or other hotel things
10
Dimitrios Jose
14 oct 2025
·
Se alojó 3 noches
We had a great time at the Royalton Punta Cana. The pools were great, drinks were great, food was not bad, casino was fun, but best of all was our concierge Jeifry who made our experience amazing. Anything we needed, he was there to help. He picked us up on the other side of the resort, he helped us with all our luggage, scheduling dinners and activities, called us taxis, and even helped us order authentic dominican food from a nearby restaurant. He truly made our experience memorable and was so much fun to talk to. Whatever they’re paying, pay him more! Thank you for an awesome time.
We had a great time at the Royalton Punta Cana. The pools were great, drinks were great, food was not bad, casino was fun, but best of all was our concierge Jeifry who made our experience amazing. Anything we needed, he was there to help. He picked us up on the other side of the resort, he helped us with all our luggage, scheduling dinners and activities, called us taxis, and even helped us order authentic dominican food from a nearby restaurant. He truly made our experience memorable and was so much fun to talk to. Whatever they’re paying, pay him more! Thank you for an awesome time.
10
Yen
24 sept 2025
·
Se alojó 3 noches
Juan De La Rosa, de Atención al Cliente, fue una persona increíble en todos los aspectos. Desde el momento del check-in hasta toda la estancia, Juan fue muy atento y brindó una excelente hospitalidad. Al momento del check-out, continuó brindando la mejor experiencia al cliente. Volveremos pronto. ¡Gracias, Juan!
Juan De La Rosa, de Atención al Cliente, fue una persona increíble en todos los aspectos. Desde el momento del check-in hasta toda la estancia, Juan fue muy atento y brindó una excelente hospitalidad. Al momento del check-out, continuó brindando la mejor experiencia al cliente. Volveremos pronto. ¡Gracias, Juan!
6
Beiry P
21 nov 2024
·
Se alojó 3 noches
This is our second time staying at Royalton Punta Cana. The staff and property continue to be quite nice. Unfortunately we wasted a great deal of time with a very aggressive and rude sales person from their Prime Travel Membership club. The lady would not take no for an answer even after she took up a great deal of our time. She then started saying some pretty nasty things, and did not care that we had a baby to put to bed. When the whole thing was over it took us hours to settle him down. I would say this whole day was a waste because of this experience. They should cut this program. Next year I will try another property.
This is our second time staying at Royalton Punta Cana. The staff and property continue to be quite nice. Unfortunately we wasted a great deal of time with a very aggressive and rude sales person from their Prime Travel Membership club. The lady would not take no for an answer even after she took up a great deal of our time. She then started saying some pretty nasty things, and did not care that we had a baby to put to bed. When the whole thing was over it took us hours to settle him down. I would say this whole day was a waste because of this experience. They should cut this program. Next year I will try another property.
6
Moises
15 may 2025
·
Se alojó 5 noches
My wife and I, along with our two daughters (14 and 9) recently spent 5 nights at the Royalton Punta Cana (Diamond Club). Like those of you reading this review, we also read a decent amount of reviews for RPC and I'll try my best to summarize my thoughts and my experience. First, I'll like to show my appreciation for Ozuna, who was our designated facilitator ("Butler"). Without him, our stay at RPC would have been uncomfortable and stressful. I will strongly encourage upgrading to Diamond, it's worth every penny. I'm giving my overall experience a 3/5. The good: This place was absolutely beautiful, the property is well-kept and the beach was pristine with very little, if any, seaweed. The pools are clean and the water park was great. The food was ok, but I didn't expect it to be amazing being the amount of guests that flow through this resort. The bad: In our opinion, 7 out of 10 staff members we interacted with were rude and almost left us feeling like we were unwanted or uninvited guests at a house party. I really hope my review, and others similar in nature, captures the attention of upper management at RPC because this place is really beautiful and I believe the staff should enhance the experience not hinder it. We treated all staff members with a smile and we were always eager to show our appreciation with generous tips. Our stay at RPC was short and I'm saddened that moments during this stay made me regret spending my money here.
My wife and I, along with our two daughters (14 and 9) recently spent 5 nights at the Royalton Punta Cana (Diamond Club). Like those of you reading this review, we also read a decent amount of reviews for RPC and I'll try my best to summarize my thoughts and my experience. First, I'll like to show my appreciation for Ozuna, who was our designated facilitator ("Butler"). Without him, our stay at RPC would have been uncomfortable and stressful. I will strongly encourage upgrading to Diamond, it's worth every penny. I'm giving my overall experience a 3/5. The good: This place was absolutely beautiful, the property is well-kept and the beach was pristine with very little, if any, seaweed. The pools are clean and the water park was great. The food was ok, but I didn't expect it to be amazing being the amount of guests that flow through this resort. The bad: In our opinion, 7 out of 10 staff members we interacted with were rude and almost left us feeling like we were unwanted or uninvited guests at a house party. I really hope my review, and others similar in nature, captures the attention of upper management at RPC because this place is really beautiful and I believe the staff should enhance the experience not hinder it. We treated all staff members with a smile and we were always eager to show our appreciation with generous tips. Our stay at RPC was short and I'm saddened that moments during this stay made me regret spending my money here.
10
Charles
10 ene 2026
·
Se alojó 7 noches
We had a great time, the staff was very helpful in making our stay aweome. Everyone from Juan at check in making sure everyone went smooth and stress free to Jancey taking checking in to make sure we had everything we needed on a daily basis and Hugo at the pool bar keeping my drinks full. I highly recommend going to DR and staying at the Royalton Punta Cana.
We had a great time, the staff was very helpful in making our stay aweome. Everyone from Juan at check in making sure everyone went smooth and stress free to Jancey taking checking in to make sure we had everything we needed on a daily basis and Hugo at the pool bar keeping my drinks full. I highly recommend going to DR and staying at the Royalton Punta Cana.
10
Luis
24 mar 2025
·
Se alojó 2 noches
Great property, awesome location. Food was great and staff was amazing. Guest services do a great job. Front desk and F&B are very attentive I have to say I would definitely come back.
Great property, awesome location. Food was great and staff was amazing. Guest services do a great job. Front desk and F&B are very attentive I have to say I would definitely come back.
10
casey
24 feb 2025
·
Se alojó 2 noches
Stephanie and Juan were awesome!! Very attentive and great service! It was our anniversary and they did a nice surprise in the room. Very special!
Stephanie and Juan were awesome!! Very attentive and great service! It was our anniversary and they did a nice surprise in the room. Very special!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación frente a la playa con arena suave y limpia es lo más destacado, aunque las algas o los sacos de arena han afectado algunas estancias. Para algunos, las opciones fuera del complejo son limitadas, y el acceso al transporte privado en la puerta puede ser confuso.
Reseñas de huéspedes relacionadas
8
William
27 nov 2023
·
Se alojó 4 noches
Good night entertainment. Transportation from airport to hotel was a bit expensive.
Good night entertainment. Transportation from airport to hotel was a bit expensive.
6
Lindsay Laura
3 jun 2025
·
Se alojó 6 noches
Hotel is good , beach is suck because there have seaweed a lot. Jade restaurant is okay and not well food. My partner and I suppose to get king bed but there had double beds.
Hotel is good , beach is suck because there have seaweed a lot. Jade restaurant is okay and not well food. My partner and I suppose to get king bed but there had double beds.
10
Rose
12 mar 2023
·
Se alojó 7 noches
We loved our stay at the royalton as this was our second time at a royalton resort. The food was good and the beach was beautiful with soft sand.
We loved our stay at the royalton as this was our second time at a royalton resort. The food was good and the beach was beautiful with soft sand.
8
Cinthia
5 nov 2023
·
Se alojó 8 noches
We had a wonderful time and the staff was amazing. However, the property wasn’t clear regarding private transportation requirements. We had scheduled a private transportation to Downtown Punta Cana and even though we were told to speak with Guest services to get the transportation approved, the front gate said this was not approved and wouldn’t let the transport through. Ultimately, we weren’t able to get cleared instructions and put us, the guests, in the middle of this situation. Otherwise, everything was good.
We had a wonderful time and the staff was amazing. However, the property wasn’t clear regarding private transportation requirements. We had scheduled a private transportation to Downtown Punta Cana and even though we were told to speak with Guest services to get the transportation approved, the front gate said this was not approved and wouldn’t let the transport through. Ultimately, we weren’t able to get cleared instructions and put us, the guests, in the middle of this situation. Otherwise, everything was good.
8
Fiona
12 jul 2025
·
Se alojó 6 noches
The beach was covered in sand bags. It would be great if they filled in the beach. ***Although the bags may be for safety reasons) The resort app isn't very user friendly. I would definitely go back if the beach improves.
The beach was covered in sand bags. It would be great if they filled in the beach. ***Although the bags may be for safety reasons) The resort app isn't very user friendly. I would definitely go back if the beach improves.
10
Myrna
15 feb 2024
·
Se alojó 7 noches
The Royalton Autograph exceeded our expectations. Beautiful, grounds. Amazing Service staff in every dept..Friendly. Helpful. We were not into shopping ,but that certainly was available .Enjoyed the opportunity to use facilities at the Royalton Splash [where our Grandchildren stayed with their parents ],& the Diamond Club where our youngest child stayed ,with his partner. .Great to be able to move throughout . [with option to walk or take a ride] We would definitely return & will highly recommend this Resort.
The Royalton Autograph exceeded our expectations. Beautiful, grounds. Amazing Service staff in every dept..Friendly. Helpful. We were not into shopping ,but that certainly was available .Enjoyed the opportunity to use facilities at the Royalton Splash [where our Grandchildren stayed with their parents ],& the Diamond Club where our youngest child stayed ,with his partner. .Great to be able to move throughout . [with option to walk or take a ride] We would definitely return & will highly recommend this Resort.
8
JOSE
23 jul 2024
·
Se alojó 3 noches
Nothing interesting to visit outside the Hotel.
Nothing interesting to visit outside the Hotel.
10
Luis
24 mar 2025
·
Se alojó 2 noches
Great property, awesome location. Food was great and staff was amazing. Guest services do a great job. Front desk and F&B are very attentive I have to say I would definitely come back.
Great property, awesome location. Food was great and staff was amazing. Guest services do a great job. Front desk and F&B are very attentive I have to say I would definitely come back.
8
Gustavo
12 may 2023
·
The Royalton Punta Cana is an all-inclusive resort. I has the best beach in Punta Cana. The Diamond Club Beach Bar has the best drinks and snacks that will allow you to enjoy the beach all day and night. The resort has several venues for dining, the steakhouse, the hibachi style eating, Italian fare at Grazie, the Sports Bar, Jade, asian fusion, and finally the best Bonne Marche where you can eat buffet style for breakfast and lunch. All of the venues serve their best versions of their area food. They are all only approximations but doable. The steakhouse and buffet were of great value overall. The service everywhere was top grade. The facilities were also excellent. The drinks were non-stop of a very good quality. Membership in the Diamond Club was very worthwhile starting with your own major domo to help you with any and all concerns, i.e, reservations, schedule of events and such. Our major domo, Denis Silverio was so consistent on our behalf that at times he had already taken care of something before I reached out to him! Concerns - The staff, especially the cleaning crew need to be given communication gear, i.e., walkie-talkies to attend to any immediate concerns or situations. - The hotel chains' claim of providing clients with $600 worth of hotel services is at best a misleading statement, and in fact begins to feel almost fraudulent in hindsight. For example, a 50 minute Couples Massage is worth around $280. We received a $25 credit!
The Royalton Punta Cana is an all-inclusive resort. I has the best beach in Punta Cana. The Diamond Club Beach Bar has the best drinks and snacks that will allow you to enjoy the beach all day and night. The resort has several venues for dining, the steakhouse, the hibachi style eating, Italian fare at Grazie, the Sports Bar, Jade, asian fusion, and finally the best Bonne Marche where you can eat buffet style for breakfast and lunch. All of the venues serve their best versions of their area food. They are all only approximations but doable. The steakhouse and buffet were of great value overall. The service everywhere was top grade. The facilities were also excellent. The drinks were non-stop of a very good quality. Membership in the Diamond Club was very worthwhile starting with your own major domo to help you with any and all concerns, i.e, reservations, schedule of events and such. Our major domo, Denis Silverio was so consistent on our behalf that at times he had already taken care of something before I reached out to him! Concerns - The staff, especially the cleaning crew need to be given communication gear, i.e., walkie-talkies to attend to any immediate concerns or situations. - The hotel chains' claim of providing clients with $600 worth of hotel services is at best a misleading statement, and in fact begins to feel almost fraudulent in hindsight. For example, a 50 minute Couples Massage is worth around $280. We received a $25 credit!
10
Tonya
8 abr 2025
·
Se alojó 3 noches
I highly recommend! Every member of the staff was kind and courteous. The food at all the restaurants was awesome. Each night, there was live entertainment that was excellent. It was a great family atmosphere and lots of love for the Dominican culture in the air. Great overall.
I highly recommend! Every member of the staff was kind and courteous. The food at all the restaurants was awesome. Each night, there was live entertainment that was excellent. It was a great family atmosphere and lots of love for the Dominican culture in the air. Great overall.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad de la comida varía desde excelentes experiencias en el buffet, la parrilla y el restaurante hibachi hasta platos promedio o salados, ofertas de productos premium y dificultad para conseguir reservas en los restaurantes. Varios huéspedes también informaron haber enfermado después de las comidas.
Reseñas de huéspedes relacionadas
6
Erica
30 mar 2024
·
Se alojó 6 noches
The beach is beautiful and we loved the actives and shows they offer. The downside for us was the lack of dining options, every restaurant had a long wait except for the buffet and we weren’t allowed to make reservations because we didn’t have a time share there. Our mini bar was never restocked, only 2 water bottles were provided the first day and we had to call several times to get water sent to our room. We also found it very hard to find a waiter to order drinks while in the pool, we had to send someone from our group to get drinks for everyone majority of the time.
The beach is beautiful and we loved the actives and shows they offer. The downside for us was the lack of dining options, every restaurant had a long wait except for the buffet and we weren’t allowed to make reservations because we didn’t have a time share there. Our mini bar was never restocked, only 2 water bottles were provided the first day and we had to call several times to get water sent to our room. We also found it very hard to find a waiter to order drinks while in the pool, we had to send someone from our group to get drinks for everyone majority of the time.
6
Gary
7 ago 2025
·
Se alojó 13 noches
Food was very average in the restaurants and they expect you to pay for steak or lobster in the steak house and seafood places. Not all inclusive 5 star by any means. Not many extra benefits when upgrading to diamond club, very disappointing. Have to buy a Corona Beer at the upgraded bar!! Too many up sells on everything. Royalton what happened here. Lots to say but won’t hear. Very disappointed and wouldn’t recommend
Food was very average in the restaurants and they expect you to pay for steak or lobster in the steak house and seafood places. Not all inclusive 5 star by any means. Not many extra benefits when upgrading to diamond club, very disappointing. Have to buy a Corona Beer at the upgraded bar!! Too many up sells on everything. Royalton what happened here. Lots to say but won’t hear. Very disappointed and wouldn’t recommend
6
Juan
23 oct 2024
·
Se alojó 4 noches
Place was dirty. Food poisoning to my best friend and my friends father. Need to change their food process
Place was dirty. Food poisoning to my best friend and my friends father. Need to change their food process
2
Daniel D
16 oct 2024
·
Se alojó 4 noches
Had become ill due to food poisoning from the dinner buffet
Had become ill due to food poisoning from the dinner buffet
8
Cole
26 sept 2025
·
Se alojó 4 noches
Stayed for 4 nights and 5 days. Check in process was pretty simple and efficient. Had a little trouble with our desired choice of room but our Guest Relations Representative Juan De La Rosa was amazing from beginning to end. He always checked in on us and made sure our reservations were taken care of. The property has a lot of maintenance going on, so while that's great for future guests, it wasn't the best sight for our stay. However, once getting past the construction stage, the grounds are well kept and seem nice. Rooms have modern furniture for the most part but definitely need to be updated with fresh paint, lots of chipping and scratches all over, doesn't make or break the experience though. Pool was great and bartenders were extremely friendly. Ramon, Antonio, Westlein, Anthony were on top of their game. Service in the buffet was atrocious, could never find someone to fill water or soda or get an alcoholic beverage. Plates were constantly piling up with nobody bussing the tables. Service in the steakhouse and Italian were superb A+ on that. Also the best food on property hands down. Sports Bar was impossible to get served and property was consistently out of food such as lettuce for salads. The baristas in the cafe are amazing and super friendly. Thankfully there wasn't too many people roaming the pool and beach areas trying to sell you on things. Overall good price for the vacation, definitely areas to improve. Would recommend though.
Stayed for 4 nights and 5 days. Check in process was pretty simple and efficient. Had a little trouble with our desired choice of room but our Guest Relations Representative Juan De La Rosa was amazing from beginning to end. He always checked in on us and made sure our reservations were taken care of. The property has a lot of maintenance going on, so while that's great for future guests, it wasn't the best sight for our stay. However, once getting past the construction stage, the grounds are well kept and seem nice. Rooms have modern furniture for the most part but definitely need to be updated with fresh paint, lots of chipping and scratches all over, doesn't make or break the experience though. Pool was great and bartenders were extremely friendly. Ramon, Antonio, Westlein, Anthony were on top of their game. Service in the buffet was atrocious, could never find someone to fill water or soda or get an alcoholic beverage. Plates were constantly piling up with nobody bussing the tables. Service in the steakhouse and Italian were superb A+ on that. Also the best food on property hands down. Sports Bar was impossible to get served and property was consistently out of food such as lettuce for salads. The baristas in the cafe are amazing and super friendly. Thankfully there wasn't too many people roaming the pool and beach areas trying to sell you on things. Overall good price for the vacation, definitely areas to improve. Would recommend though.
8
Katia
19 jun 2025
·
Se alojó 5 noches
Buena experiencia y recomendado. No le di las 5 estrellas porque reservar en los restaurantes es una odisea casi imposible, que crea malestar ya que no es la expectativa. Si logras conseguir reserva, son muy buenos y el Tepanyaki es el mejor. Si no lo logras,al menos tendrás buena experiencia en el buffett ya que el salón es muy bonito, limpio y la comida muy buena.
Buena experiencia y recomendado. No le di las 5 estrellas porque reservar en los restaurantes es una odisea casi imposible, que crea malestar ya que no es la expectativa. Si logras conseguir reserva, son muy buenos y el Tepanyaki es el mejor. Si no lo logras,al menos tendrás buena experiencia en el buffett ya que el salón es muy bonito, limpio y la comida muy buena.
8
Desiree
22 oct 2024
·
Se alojó 4 noches
My only complaint is that the food wasn’t great I felt that most of the meat was cooked too dry, and that the quality of the meat was very low. The steak was very tough and certain items were very salty Like the fried fish and the risotto at the Italian restaurant. I just felt like the quality of the food could’ve been better and the flavors.
My only complaint is that the food wasn’t great I felt that most of the meat was cooked too dry, and that the quality of the meat was very low. The steak was very tough and certain items were very salty Like the fried fish and the risotto at the Italian restaurant. I just felt like the quality of the food could’ve been better and the flavors.
6
Ashley
3 sept 2024
·
Se alojó 4 noches
I will start by saying if you DO NOT like to eat at the different restaurants then choose this resort. The staff was great, the room was clean! The night club was open during our stay. What I did not like was the fact that we had to put our reservation in for the restaurants 48-24 hrs in advance (which they never had openings) . We ended up having to eat off the resort. Other than that the stay was great.
I will start by saying if you DO NOT like to eat at the different restaurants then choose this resort. The staff was great, the room was clean! The night club was open during our stay. What I did not like was the fact that we had to put our reservation in for the restaurants 48-24 hrs in advance (which they never had openings) . We ended up having to eat off the resort. Other than that the stay was great.
10
Yesenia
16 jun 2025
·
Se alojó 3 noches
Since our arrival, my stay at the Royalton Punta Cana has been among of the best. The check-in process was quick and simple, and Jefrey was always helpful and attentive. The meal was excellent, and Jefrey was able to make reservations at nice restaurants while we were there. I had an amazing vacation; the cuisine was delicious, the rooms were clean, and the buffet Macré had fresh juices, steaks, fish, and seafood that was prepared to order on the grill. Th hotel's Expedia dedicated customer service team was excellent, and I heartily recommend it! Jefrey is a fantastic asset, always attentive to the customer's needs.
Since our arrival, my stay at the Royalton Punta Cana has been among of the best. The check-in process was quick and simple, and Jefrey was always helpful and attentive. The meal was excellent, and Jefrey was able to make reservations at nice restaurants while we were there. I had an amazing vacation; the cuisine was delicious, the rooms were clean, and the buffet Macré had fresh juices, steaks, fish, and seafood that was prepared to order on the grill. Th hotel's Expedia dedicated customer service team was excellent, and I heartily recommend it! Jefrey is a fantastic asset, always attentive to the customer's needs.
10
Tanya Lynn
24 jun 2025
·
Se alojó 7 noches
This resort was wonderful!! The food choices was very good. We really enjoyed Zen and Hunter Steakhouse. Thumbs up to Ari and Zuleida in the beach bar. Another thumbs up to Orlando at the pool and Argenis in the restaurants. These people are awesome. Two thumbs down to Pamela. She is very rude and should find her another job that doesn't involve being around other people. I give this resort 5 stars.
This resort was wonderful!! The food choices was very good. We really enjoyed Zen and Hunter Steakhouse. Thumbs up to Ari and Zuleida in the beach bar. Another thumbs up to Orlando at the pool and Argenis in the restaurants. These people are awesome. Two thumbs down to Pamela. She is very rude and should find her another job that doesn't involve being around other people. I give this resort 5 stars.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Flor Stephanie
6 sept 2026
·
Se alojó 2 noches
Tuvimos una experiencia muy bonita en el Royalton Punta Cana. Fuimos en familia, un grupo de 19 personas, para celebrar los 18 años de mi hermano y realmente disfrutamos muchísimo nuestra estadía. Queremos destacar especialmente las excelentes atenciones de Jeifry, quien siempre estuvo pendiente de nosotros y nos brindó un trato amable, atento y muy profesional. Estamos muy agradecidos por su disposición y por contribuir a que nuestra celebración fuera aún más especial. Nos llevamos muy lindos recuerdos en familia. ¡Muchas gracias por todas las atenciones!
Tuvimos una experiencia muy bonita en el Royalton Punta Cana. Fuimos en familia, un grupo de 19 personas, para celebrar los 18 años de mi hermano y realmente disfrutamos muchísimo nuestra estadía. Queremos destacar especialmente las excelentes atenciones de Jeifry, quien siempre estuvo pendiente de nosotros y nos brindó un trato amable, atento y muy profesional. Estamos muy agradecidos por su disposición y por contribuir a que nuestra celebración fuera aún más especial. Nos llevamos muy lindos recuerdos en familia. ¡Muchas gracias por todas las atenciones!
10
MARGARITA
4 ago 2026
·
Se alojó 1 noche
Staff amigable y servicial. Piscina de habitación muy buena y comida deliciosa.
Staff amigable y servicial. Piscina de habitación muy buena y comida deliciosa.
10
maría esperanza
1 ago 2026
·
Se alojó 2 noches
El hotel me encantó y el servicio de los empleados excelentes
El hotel me encantó y el servicio de los empleados excelentes
10
michel
16 jul 2026
·
Se alojó 2 noches
Excelente servicio y muy bien cuidada las instalaciones
Excelente servicio y muy bien cuidada las instalaciones
10
Sujey
10 jul 2026
·
Se alojó 4 noches
Muy buena la experiencia en la estadía. La comida en el bufe
Muy buena la experiencia en la estadía. La comida en el bufe
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-11: 242.96587973129274USD
- 2026-11-12: 209.66336202560427USD
- 2026-11-13: 274.4963782925415USD
- 2026-11-14: 267.25332409240724USD
- 2026-11-15: 283.97696USD
- 2026-11-16: 204.10844USD
- 2026-11-17: 202.53637177879335USD
- 2026-11-18: 203.97021945999148USD
- 2026-11-19: 215.96966146873476USD
- 2026-11-20: 259.66353369804386USD
- 2026-11-21: 257.6245860799408USD
- 2026-11-22: 254.02626500000002USD
- 2026-11-23: 276.41118809036254USD
- 2026-11-24: 268.53004450531006USD
- 2026-11-25: 288.7190788990784USD
- 2026-11-26: 231.84056500000003USD
- 2026-11-27: 293.16881210037235USD
- 2026-11-28: 232.50817393203738USD
- 2026-11-29: 215.20129000000003USD
- 2026-11-30: 215.20129000000003USD
- 2026-12-01: 196.3447821813202USD
- 2026-12-02: 212.98272000000003USD
- 2026-12-03: 226.1582383693695USD
- 2026-12-04: 226.1582383693695USD
- 2026-12-05: 221.69064787323USD
- 2026-12-06: 355.43545581329346USD
- 2026-12-07: 276.41118809036254USD
- 2026-12-08: 257.09362353775026USD
- 2026-12-09: 222.96628500000003USD
- 2026-12-10: 269.556255USD
- 2026-12-11: 276.41118809036254USD
- 2026-12-12: 359.3495378746033USD
- 2026-12-13: 259.66353369804386USD
- 2026-12-14: 254.02626500000002USD
- 2026-12-15: 215.6495673428345USD
- 2026-12-16: 219.96910309204102USD
- 2026-12-17: 259.66353369804386USD
- 2026-12-18: 259.66353369804386USD
- 2026-12-19: 446.4673071173096USD
- 2026-12-20: 422.86984831741336USD
- 2026-12-21: 389.4668558229065USD
- 2026-12-22: 436.89941931808477USD
- 2026-12-23: 403.1721857429505USD
- 2026-12-24: 554.9288599186707USD
- 2026-12-25: 553.533215USD
- 2026-12-26: 554.9288599186707USD
- 2026-12-27: NO DATA
- 2026-12-28: 826.435537748108USD
- 2026-12-29: 729.5875231970215USD
- 2026-12-30: 561.2111747297669USD
- 2026-12-31: 721.4074941973878USD
- 2027-01-01: 530.4455100309754USD
- 2027-01-02: 443.38576430175783USD
- 2027-01-03: 290.0792461968994USD
- 2027-01-04: 319.9550590429688USD
- 2027-01-05: 323.12312933837893USD
- 2027-01-06: 323.12312933837893USD
- 2027-01-07: 326.67410742904667USD
- 2027-01-08: 326.67410742904667USD
- 2027-01-09: 422.7714385427857USD
- 2027-01-10: 286.19553USD
- 2027-01-11: 293.16881210037235USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- La edad mínima para realizar el registro de entrada durante las vacaciones de primavera es de 23 años.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Parte del agua se reutiliza mediante un sistema de reciclaje de aguas grises
- El alojamiento cuenta con detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Los huéspedes de este alojamiento tienen acceso al Royalton Punta Cana y al Royalton Splash Punta Cana durante su estancia.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Club infantil
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Actividades
Piscina
Pistas de tenis
Playa privada
Casino
Jardín
Campo de golf (cercano)
Playa (cercana)
Billares
Zona de juegos
Evening Entertainment
Ping pong
Terraza
Fitness Center (nearby)
Water Park
Servicios
Centro de negocios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito