Name: HomeTowne Studios by Red Roof & Conference Center Chicago – N Aurora/ Naperville
Address: 201 Smoke Tree Plaza Dr, Building B, North Aurora, Illinois, United States of America, North Aurora, Illinois, US
Price range: $62–$93 per night
Rating: 6.7

What guests think

At HomeTowne Studios by Red Roof and Conference Center Chicago - N Aurora Naperville, guests frequently praise friendly staff and value the in-room kitchenettes, while experiences vary regarding overall property condition and the surrounding area’s feel and convenience.

Elevator problems and ongoing renovations are mentioned multiple times, alongside occasional maintenance issues and poor room lighting. Cleanliness feedback is split, with some reporting pests or dirty rooms and others describing fresh, tidy spaces. Self-service kiosk check-in earns compliments, yet service reliability and a recurring additional $3 daily charge drew complaints. Expect a budget, no-frills stay with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is ample and well lit, but multiple reviews note elevator noise, shaking, or outages, and some common areas are under renovation.

Related guest reviews

10

Marvin

May 11, 2024

·

Stayed 8 nights

Room was good and parking lot was very well lit Kiosk checkin was easy to use and it was my first time using that type of check in

2

Ricardo

May 18, 2025

·

Stayed 1 night

Roaches were everywhere and when i asked for refund so i could leave. They said that they use a license exterminater and its hard to keep with that. The elevator also smelled like puke. Never again will i stay here.

8

Richard

Nov 22, 2025

·

Stayed 3 nights

Lots of parking. Nice staff

8

Michelle

Nov 23, 2025

·

Stayed 7 nights

The staff was very nice! The only issue was the remodel happening on the 1st floor. We had to change rooms due to a few minor issues in the bathroom and the sight of 2 roaches. Our room key kept deactivating but the front desk kiosk is 24/7 so it was easy to replace. No roaches were in the brew room and everything was great.

10

osvaldo

Aug 11, 2023

·

Stayed 15 nights

entire property has been remodeled.

4

Silena

Nov 5, 2023

·

Stayed 2 nights

Pictures of the hotel are very misleading. It’s in a more industrial/commercial area of Aurora. It was clean but seemed a little bit rundown. I felt like they put lipstick on a pig. Smelled like cigs in hallways.

6

MonaLisa

Jun 9, 2024

·

Stayed 1 night

The put me on the second floor last room at the end of hall. The elevator was not working the whole time of my stay. No one offered to help with the bags. I am 67 years old. Ugh

6

Chauntine

Oct 23, 2023

·

Stayed 1 night

I was expecting a different type of hotel experience. The entrance to the hotel (not the main entrance) itself was dank. There was garbage by the door and it was not easily seen. I actually drove by it. The halls were cinder-block. The feel of the hotel was like an old, pay-by-the-hour motel. The room was remodeled, but it still reminded me of a jail cell. The only thing missing were bars on the window.

8

Wendell

Jul 20, 2025

·

Stayed 1 night

The building and rooms were fresh and clean. The lighting in the room was poor. The elevator made a terrible noise when it went up. I did not like being charged $3 for booking online.

6

Keith

May 27, 2025

·

Stayed 2 nights

Upon arrival they had a remote check in, would be better with in person. There were no hair dryer, ironing board or iron in room. Walls in room were concrete and poorly painted. Kitchenette area in room was unfinished, no grout on tile floor, missing pieces of tile. There were pieces of pretzel crumbs in our bed when we arrived. Felt like either a college dorm room or large prison cell. They were still in process of renovating common area, and appear to be installing a lounge. No one gave us directions to the room or elevator. The elevator shook side to side and landed heavily making us think we were about to be stuck. We will not return there.

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Cleanliness

Cleanliness feedback is mixed: several guests reported pests or dirty rooms and hallways, while others described fresh, tidy spaces.

Related guest reviews

8

Richard

Dec 13, 2025

·

Stayed 7 nights

Clean Building

2

Ricardo

May 18, 2025

·

Stayed 1 night

Roaches were everywhere and when i asked for refund so i could leave. They said that they use a license exterminater and its hard to keep with that. The elevator also smelled like puke. Never again will i stay here.

8

Michelle

Nov 23, 2025

·

Stayed 7 nights

The staff was very nice! The only issue was the remodel happening on the 1st floor. We had to change rooms due to a few minor issues in the bathroom and the sight of 2 roaches. Our room key kept deactivating but the front desk kiosk is 24/7 so it was easy to replace. No roaches were in the brew room and everything was great.

10

Jean

Jan 12, 2025

·

Stayed 8 nights

We had a pleasant stay. We booked for 8 days but we just stayed for 4 nights and we were out in the day so we forgot to take pictures. The hotel is clean and quiet, and our room was cozy and I love the big refrigerator and microwave. It is comfortable for a family of four. What we found amazing and remarkable was the efficient, friendly and dynamic virtual staff, Krystal, who assisted us in the whole check-in process. She was not only patient and kind, she also swift and generous. On site, there was Dave, who personally makes sure your stay is « perfect ». We will probably book here again when we visit North Aurora.

2

Erin

Jul 23, 2024

·

Stayed 1 night

Absolutely filthy, my ceiling was leaking all night long. Crumbs in the bedding. Unwashed bathroom with bottle caps in the tub drain and either chocolate or blood on bathroom walls by light switch and soap dispenser. Towels worse condition than rags. In mopped floor. FILTHY hallways. Incredibly loud. Unsafe neighborhood and the parking lot and surrounding area of the property is LITTERED with garbage and disrepair. Absolutely disgusting

8

Rachel

Jul 15, 2025

·

Stayed 1 night

Liked the kitchenette. It was as advertised, convenient, quiet, clean and comfortable. A towel bar would have been useful in the bathroom.

10

Geans

Sep 26, 2024

·

Stayed 1 night

Great customer service and the room was clean.

4

Latonya

Nov 10, 2023

·

Stayed 2 nights

There was no house keeping on the weekends which is not good how do our rooms get cleaned there was three people on my room which was accounted for when making the online reservation and we did not have enough towel as or wash clothes so had to go by some after we were told that someone would bring us some and there was a roach crawling up the wall by the tv

8

Wendell

Jul 20, 2025

·

Stayed 1 night

The building and rooms were fresh and clean. The lighting in the room was poor. The elevator made a terrible noise when it went up. I did not like being charged $3 for booking online.

4

Ryan

Jun 22, 2025

·

Stayed 2 nights

We went there for a trip for my school and after checking in and getting to the room we no more than got in and thank goodness I had the top lock done because house keeping didn’t knock or anything they used their key and tried to come in and when I came to the door she asked if everything was good. At this time we just got in the room and the only thing we noticed was needing was toilet paper. When my husband took a shower there was a dried booger in between the shower curtains. Went to go to bed and there were big dog hairballs in the bed on the sheets. No coffee pot in the room.

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Rooms

Rooms are basic but functional, with many appreciating in-room kitchenettes, fridges, and microwaves. Repeated critiques cite poor or harsh lighting and some unfinished or dated finishes, plus missing amenities like hair dryers or coffee makers.

Related guest reviews

8

Rae

Aug 27, 2024

·

Stayed 7 nights

I liked it had fridge and microwave. was clean except it had a dirty pillow and no pillow cases. They fixed that and the rest of the stay was ok.

10

Jake

Mar 18, 2025

·

Stayed 1 night

I am traveling nurse and always have to move as my contract. This was one of my best stay so far. I was here for 4 months contract. Had great stay, Friendly staff, very secure hotel, will be definitely back. Will recommend this to all my fellow nurses who are looking for clean, reasonable prices, room comes with kitchen great homemade meals.

6

Dawn

Feb 26, 2025

·

Stayed 28 nights

Like having the kitchen area

8

Rachel

Jul 15, 2025

·

Stayed 1 night

Liked the kitchenette. It was as advertised, convenient, quiet, clean and comfortable. A towel bar would have been useful in the bathroom.

6

Chauntine

Oct 23, 2023

·

Stayed 1 night

I was expecting a different type of hotel experience. The entrance to the hotel (not the main entrance) itself was dank. There was garbage by the door and it was not easily seen. I actually drove by it. The halls were cinder-block. The feel of the hotel was like an old, pay-by-the-hour motel. The room was remodeled, but it still reminded me of a jail cell. The only thing missing were bars on the window.

8

Wendell

Jul 20, 2025

·

Stayed 1 night

The building and rooms were fresh and clean. The lighting in the room was poor. The elevator made a terrible noise when it went up. I did not like being charged $3 for booking online.

6

Keith

May 27, 2025

·

Stayed 2 nights

Upon arrival they had a remote check in, would be better with in person. There were no hair dryer, ironing board or iron in room. Walls in room were concrete and poorly painted. Kitchenette area in room was unfinished, no grout on tile floor, missing pieces of tile. There were pieces of pretzel crumbs in our bed when we arrived. Felt like either a college dorm room or large prison cell. They were still in process of renovating common area, and appear to be installing a lounge. No one gave us directions to the room or elevator. The elevator shook side to side and landed heavily making us think we were about to be stuck. We will not return there.

4

Mary

Aug 23, 2025

·

Stayed 1 night

Though the staff was friendly, the room left a lot to be desired. The lighting was extremely poor. There were no hooks in the bathroom and very little counter space. The 2bath towels were very thin.

10

Nicolas

Oct 19, 2024

·

Stayed 1 night

White lights in a room makes it feel like a hospital or a traincar. Yellow/warm color lights are best and make any space much more inviting and cozy. White lights are horrible

4

Ryan

Jun 22, 2025

·

Stayed 2 nights

We went there for a trip for my school and after checking in and getting to the room we no more than got in and thank goodness I had the top lock done because house keeping didn’t knock or anything they used their key and tried to come in and when I came to the door she asked if everything was good. At this time we just got in the room and the only thing we noticed was needing was toilet paper. When my husband took a shower there was a dried booger in between the shower curtains. Went to go to bed and there were big dog hairballs in the bed on the sheets. No coffee pot in the room.

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Service

Many guests compliment friendly staff and find the self-service or virtual check-in easy. However, service can be inconsistent, with housekeeping lapses, an instance of entering without knocking, limited assistance, and recurring complaints about an extra $3 daily charge.

Related guest reviews

10

Marvin

May 11, 2024

·

Stayed 8 nights

Room was good and parking lot was very well lit Kiosk checkin was easy to use and it was my first time using that type of check in

8

Richard

Nov 22, 2025

·

Stayed 3 nights

Lots of parking. Nice staff

2

NU NONG

Jun 26, 2025

·

Stayed 1 night

I have already paid on the platform, but the hotel still charges me an additional fee of 3 US dollars per day.

8

Richard

Dec 6, 2025

·

Stayed 7 nights

The Staff is very nice.

10

Jean

Jan 12, 2025

·

Stayed 8 nights

We had a pleasant stay. We booked for 8 days but we just stayed for 4 nights and we were out in the day so we forgot to take pictures. The hotel is clean and quiet, and our room was cozy and I love the big refrigerator and microwave. It is comfortable for a family of four. What we found amazing and remarkable was the efficient, friendly and dynamic virtual staff, Krystal, who assisted us in the whole check-in process. She was not only patient and kind, she also swift and generous. On site, there was Dave, who personally makes sure your stay is « perfect ». We will probably book here again when we visit North Aurora.

8

Scott

Sep 1, 2025

·

Stayed 11 nights

Hotel itself was good just in ab isolated area making it appear sketchy. The other residents were unsavory and I was asked multiple times by staff to leave a positive review ( I think because so many are negative), but it was fine for me being solo and an adult . Staff was great though

8

Naomi

Aug 8, 2024

·

Stayed 27 nights

I had a good stay at this property. The only issue I had was I, on a couple of occasions, had to ask multiple days in a row to get housekeeping to come to my room (I was there for an extended stay and they were supposed to come once a week on request).

2

Shannon

Jul 21, 2024

·

Stayed 7 nights

The staff was abysmal, the first room had a leaking toilet and broken lock they refused to document, their lobby snacks on sale were sometimes expired...

6

Keith

May 27, 2025

·

Stayed 2 nights

Upon arrival they had a remote check in, would be better with in person. There were no hair dryer, ironing board or iron in room. Walls in room were concrete and poorly painted. Kitchenette area in room was unfinished, no grout on tile floor, missing pieces of tile. There were pieces of pretzel crumbs in our bed when we arrived. Felt like either a college dorm room or large prison cell. They were still in process of renovating common area, and appear to be installing a lounge. No one gave us directions to the room or elevator. The elevator shook side to side and landed heavily making us think we were about to be stuck. We will not return there.

4

Ryan

Jun 22, 2025

·

Stayed 2 nights

We went there for a trip for my school and after checking in and getting to the room we no more than got in and thank goodness I had the top lock done because house keeping didn’t knock or anything they used their key and tried to come in and when I came to the door she asked if everything was good. At this time we just got in the room and the only thing we noticed was needing was toilet paper. When my husband took a shower there was a dried booger in between the shower curtains. Went to go to bed and there were big dog hairballs in the bed on the sheets. No coffee pot in the room.

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Location

Location feedback is mixed: some found it convenient for specific plans and easy to access, while others felt it was isolated, industrial, or sketchy.

Related guest reviews

8

Bobbie

Jun 9, 2025

·

Stayed 3 nights

It was close to relatives who lived in area next to it. It is convenient to visit them.

8

Bobbie

Sep 5, 2024

·

Stayed 3 nights

Very nice. Convenient to get in and out of without being on Main Street.

8

Debra

Sep 6, 2025

·

Stayed 1 night

Close to location of marathon. Convenient

2

Erin

Jul 23, 2024

·

Stayed 1 night

Absolutely filthy, my ceiling was leaking all night long. Crumbs in the bedding. Unwashed bathroom with bottle caps in the tub drain and either chocolate or blood on bathroom walls by light switch and soap dispenser. Towels worse condition than rags. In mopped floor. FILTHY hallways. Incredibly loud. Unsafe neighborhood and the parking lot and surrounding area of the property is LITTERED with garbage and disrepair. Absolutely disgusting

4

Silena

Nov 5, 2023

·

Stayed 2 nights

Pictures of the hotel are very misleading. It’s in a more industrial/commercial area of Aurora. It was clean but seemed a little bit rundown. I felt like they put lipstick on a pig. Smelled like cigs in hallways.

8

Scott

Sep 1, 2025

·

Stayed 11 nights

Hotel itself was good just in ab isolated area making it appear sketchy. The other residents were unsavory and I was asked multiple times by staff to leave a positive review ( I think because so many are negative), but it was fine for me being solo and an adult . Staff was great though

6

Chauntine

Oct 23, 2023

·

Stayed 1 night

I was expecting a different type of hotel experience. The entrance to the hotel (not the main entrance) itself was dank. There was garbage by the door and it was not easily seen. I actually drove by it. The halls were cinder-block. The feel of the hotel was like an old, pay-by-the-hour motel. The room was remodeled, but it still reminded me of a jail cell. The only thing missing were bars on the window.

2

Shonya

Oct 26, 2024

·

Stayed 3 nights

I checked in and immediately left. This place is nothing like it is depicted online. Very scetchy area and the room was very dirty

6

Matthew

Apr 15, 2025

·

Stayed 1 night

I stayed because it was cheap and I was only going to be there a night. The place is a bit out of the way and beat up. Very concerning. Not sure if I would stay here again. I needs cleaned up and updated.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Month	Average price
February	$67
March	$69
April	$67
May	$75
June	$78
July	$78
August	$75
September	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $79	17 $67	18 $91	19 $93
20 $69	21 $62	22 $67	23 $67	24 $67	25 $82	26 $82
27 $67	28 $67	29 $67	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $77	3 $77
4 $65	5 $67	6 $67	7 $67	8 $67	9 $77	10 $77
11 $67	12 $67	13 $67	14 $67	15 $67	16 $77	17 $77
18 $67	19 $67	20 $67	21 $67	22 $67	23 $82	24 $82
25 $67	26 $67	27 $67	28 $67	29 $67	30 $82	31 $82

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Double Beds

Studio, 1 King Bed

Suite, 1 King Bed, Kitchenette

Guest reviews

Pleasant

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about HomeTowne Studios by Red Roof & Conference Center Chicago – N Aurora/ Naperville

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Prices for upcoming dates