Name: Holiday Inn Resort Mazatlan by IHG
Address: Avenida Playa Gaviotas 220, Mazatlán, Estado de Sinaloa, MX
Price range: US$ 69–US$ 172 per night
Rating: 9.03

Opinião dos hóspedes

No Holiday Inn Resort Mazatlan by IHG, os hóspedes frequentemente elogiam a localização à beira-mar, a vista para o oceano, os quartos limpos e confortáveis e a equipe atenciosa, mas também relatam ruídos periódicos de construção, estacionamento apertado e uma área de piscina que pode parecer pequena.

O serviço recebe avaliações mistas, com menções repetidas de atendimento lento ou rude no bar/piscina, problemas com elevadores e falhas ocasionais na limpeza. O feedback sobre as opções de refeições é variado: muitos apreciaram o café da manhã e os restaurantes no local, enquanto outros acharam opções limitadas ou qualidade inconsistente e serviço de bar irregular. No geral, espere uma estadia animada e bem localizada à beira-mar, com vistas deslumbrantes e algumas desvantagens operacionais.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A localização à beira-mar com uma piscina estilo infinito e opções de terraço/bar são os destaques. As preocupações recorrentes incluem a construção em andamento, estacionamento limitado ou apertado (problemas com manobristas relatados), atrasos no elevador e uma área de piscina que parece pequena para o número de hóspedes.

Avaliações dos hóspedes relacionadas

10

BLANCA

5 de jan. de 2025

·

Hospedou-se por 1 noite

HOTEL AMAZING, JUST DON'T USE THE VALET SERVICE IT IS OUTSOURCED AND IT'S AWFUL, WE PARKED AS VISITORS LEFT AND CAME BACK AND THEY MADE A HUGE DEAL ABOUT US LOSING THE CARD, THEY GAVE US, WE WENT BACK AND FORTH WITH 3 DIFFERENT PEOPLE, NOBODY KNEW WHAT TO DO THEY WANTED TO CHARGE US 100 PESOS WHICH I SAID ALL OF THIS FOR THAT, I'LL PAY YOU 200 BUT GET IT SORTED OUT PLEASE AND THEY JUST KEPT ON GOING WITH THEIR DRAMA AND CONFUSION

8

Thelma

17 de set. de 2024

·

Hospedou-se por 2 noites

The elevator the hotel has its too slow and many times was better the used of stairs....other than that everything was good

8

Enrique Gabayet

23 de jun. de 2025

·

Hospedou-se por 4 noites

Personal muy amable, pero le falta mantenimiento al lugar, Estacionamiento insuficiente, el gimnasio no funciona, y la comida no es buena.

8

Angela Jean

11 de out. de 2025

·

Hospedou-se por 6 noites

Room was clean and service was great. There was construction/remodeling going on which made it noisy at breakfast and the pool.

10

Eduardo Garcia

21 de fev. de 2025

·

Hospedou-se por 1 noite

En general, el hotel es excelente, el area de alberca queda a deber un poco, no tiene bar en la alberca.

6

Maria g

19 de jul. de 2025

·

Hospedou-se por 3 noites

No parking is no space’s for the car

8

Juan Diego

20 de out. de 2025

·

Hospedou-se por 3 noites

La atención increíble, instalaciones actuales y limpió, buena vista al mar, la única área de oportunodad, no tiene rampa en acceso a la playa,

8

tahnee

28 de out. de 2025

·

Hospedou-se por 1 noite

Construction taking place. I think it was the restaurant under construction. Lots of restaurants around the area. Only real issue is the Limited parking. I got lucky and was able to get a parking spot. Parking spots are for small cars. If you have a truck, good luck. View was stunning from our patio. Patio is for standing only. Chair does not fit on the patio. But the view is worth standing and watching the sunset.

4

Maria

16 de set. de 2025

·

Hospedou-se por 4 noites

Under construction! It’s a tall, concrete, rather soulless hotel in a long line of hotels just like it. The pool is outside the front lobby- no real seclusion. The beach is dirty but swimmable.if you have to stay here, try to get an ocean view. But the Zona Dorada is not for those who want a tranquil getaway.

8

Angel

2 de set. de 2024

·

Hospedou-se por 2 noites

Los dos día que estuve se activó la alarma contraincendios a las 6 am. La alberca es pequeña para la cantidad de huéspedes del hotel

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Limpeza

Muitos hóspedes descrevem o hotel e os quartos como limpos ou impecáveis, mas as avaliações também mencionam inconsistências na limpeza, sujeira ou mofo na área da piscina e odores ocasionais, além de relatos isolados de pragas.

Avaliações dos hóspedes relacionadas

10

Christina

28 de jul. de 2025

·

Hospedou-se por 4 noites

Property very clean and staff very frienfly

6

Kelly

31 de jan. de 2025

·

Hospedou-se por 5 noites

The ocean view from the room was the highlight. Otherwise my husband & I had concerns with the pigeon excrement in and around the pool area, so I was hesitant to use the pool. The staff seemed indifferent at times but the cleaning staff seemed attentive. The rooms look well used could use an upgrade.

8

Nancy

24 de fev. de 2025

·

Hospedou-se por 3 noites

Mi estancia en la habitación estuvo bien los primeros 2 días, ya que en los días que estuve jamás cambiaron las sábanas y hubo unos días que no me ponían toallas y en el mueble no limpiaba no movía nada de lo que tenía ahí apesar de dejarle diario propina a la camarista

4

Esau

13 de out. de 2025

·

Hospedou-se por 4 noites

La habitación y elevador cucarachas el baño tirando agua y el bar la bebida q pedimos no era la indicada y tenían problemas anteriormente y así la estaban ofreciendo eso nos dijo el manager y mesera pero la chica de la limpieza agradable y personal también

10

Dennis

9 de jan. de 2025

·

Hospedou-se por 5 noites

Clean and quiet hotel with a great view

8

Itzel

18 de jul. de 2024

·

Hospedou-se por 1 noite

El hotel se nota sucio, tanto en las habitaciones como en el lobby y la alberca. Los huéspedes roban en ese hotel, cuidado!

10

Gloria

27 de ago. de 2025

·

Hospedou-se por 3 noites

My stay at the hotel over the weekend was excellent! The rooms were spotless and very comfortable, and the pool area was well-kept with an amazing view of the ocean. The buffet food was delicious, with plenty of variety to choose from. The staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!

10

Jacob Antonio

25 de set. de 2025

·

Hospedou-se por 4 noites

Clean room

10

Maria Elena

10 de jul. de 2024

·

Hospedou-se por 2 noites

Pool need a very good scrub down you can see all the mildew on tiles bedside that every thing else was great

4

José de Jesús

22 de jun. de 2025

·

Hospedou-se por 2 noites

La atención de todo el personal muy bueno, particularmente la recepción. La limpieza deja mucho que desear, inclusive el sanitario no estaba limpio, tenía gotas que quiero pensar eran agua... La habitación cómoda. La alberca en mal estado, está deteriorada y el piso alrededor en muy mal estado.Ademas los huéspedes no colaboran ya que se meten directo de la playa así que está esa área muy sucia de arena... La playa es pública y al lado está el ingreso público, así que la verdad nones una experiencia agradable. La verdad las fotografías no corresponden al estado actual del hotel.

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Quartos

Os quartos são confortáveis, com vista para o oceano e varandas, e alguns os consideram modernos ou espaçosos. As reclamações comuns incluem a falta de uma geladeira no quarto, problemas ocasionais com o Wi-Fi, problemas com luminárias ou instalações do banheiro e ruído potencial de música ou eventos.

Avaliações dos hóspedes relacionadas

10

Alwyn

24 de fev. de 2025

·

Hospedou-se por 7 noites

This Holiday Inn exceeded our expectations as compared to others. Room was spacious, exceptionally clean, bed was comfortable, housekeeping were excellent. Only suggestions are that it would be nice to have a small mini fridge to keep refreshments cold. Wifi worked well but we had to sign in every day & Apple phone was a bit difficult to sign in initially. * Buffet was only on weekends * Noise from bands is noticeable but didn’t bother us

8

Martin

2 de nov. de 2025

·

Hospedou-se por 1 noite

This is a n ew hotel with some construction still in progress (Nov 2025). The front door man is a very friendly and helpful fellow. The shower floor is slippery when wet and needs a grab handle. Parking is underground and still under construction. Excellent beach views.

8

Peter

12 de mar. de 2025

·

Hospedou-se por 4 noites

view ….. but there should at least be a small refrigerator in the room

8

Jose

9 de set. de 2024

·

Hospedou-se por 2 noites

The bathroom door didn't close and the shower door didn't close either.

8

victor

13 de nov. de 2025

·

Hospedou-se por 6 noites

Overall pleased with the hotel. Rooms were very nice and clean, and the view was spectacular. Great location. Overall great service. My only complaint is that they were stingy with water and coffee. There were nice water dispensers in the lobby, but they filled them only once in the morning and by noon they were empty, and only 2 small bottles brought to the room per day. No coffee available in the lobby. Maybe this is the way that hotels are in Mexico, if which is the case I would award 5 stars due to the coffee, but the water issue should be rectified. If these things would not bother someone I would suggest this hotel.

2

Hector

28 de dez. de 2024

·

Hospedou-se por 3 noites

El hotel permitió un evento privado hasta las 1am con música a todo volumen sin importarles sus huéspedes. Cero recomendable

10

Mark

21 de abr. de 2025

·

Hospedou-se por 8 noites

Modern hotel with its own little beach. Every room an ocean view on a small balcony. A fridge in room would be nice, but not a deal breaker. Coffeemaker included

10

Laura

9 de jul. de 2025

·

Hospedou-se por 2 noites

Maxsylan is so beautiful and the sunsets are the best. So having an oceanview is a must.

8

tahnee

28 de out. de 2025

·

Hospedou-se por 1 noite

Construction taking place. I think it was the restaurant under construction. Lots of restaurants around the area. Only real issue is the Limited parking. I got lucky and was able to get a parking spot. Parking spots are for small cars. If you have a truck, good luck. View was stunning from our patio. Patio is for standing only. Chair does not fit on the patio. But the view is worth standing and watching the sunset.

8

jon

11 de jan. de 2025

·

Hospedou-se por 3 noites

Good stay with internet that went off regularly which was frustrating.

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Serviço

A equipe é frequentemente elogiada por ser atenciosa e prestativa, com garçons excepcionais. No entanto, várias avaliações citam atendimento lento ou rude na área do bar/piscina, problemas no check-in ou na reserva e acompanhamento irregular de solicitações.

Avaliações dos hóspedes relacionadas

10

Sandra

18 de ago. de 2025

·

Hospedou-se por 3 noites

They didn’t had our reservation

10

Jose

1 de jan. de 2025

·

Hospedou-se por 1 noite

Soraya was the best help. She had excellent customer service and made you feel welcomed!

8

JAMES

10 de nov. de 2022

·

Only two elevators. You can wait a long time for an elevator if the hotel is busy. Large groups are extremely loud on the beach and go until the wee hours of the morning. Pool area food service is minimal at best. Rarely does any of the staff come to your area to ask if you need anything from the bar or to eat. I was honestly expecting better from this hotel.

10

Gloria

27 de ago. de 2025

·

Hospedou-se por 3 noites

My stay at the hotel over the weekend was excellent! The rooms were spotless and very comfortable, and the pool area was well-kept with an amazing view of the ocean. The buffet food was delicious, with plenty of variety to choose from. The staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!

2

Viviana Azulena

8 de set. de 2025

·

Hospedou-se por 4 noites

No me gustó que el del Bar es muy grosero, me robaron dos toallas las dejé dentro de la habitación y tuve que pagarlas , también el de seguridad de la alberca muy grosero para decir que no se pueden tener hieleras . Si deberían de decir ya que nadie ve el reglamento . Las piñas coladas la primera muy rica ya después no le ponen alcohol . y fue muy grosero, obviamente gente frac de ya está harta , pero si deberían de poner a gente que realmente disfrute de su trabajado. La señorita de seguridad bien, fue amable y me ayudó a subir mi hielera y fue muy atenta. Jamás regresaría a ese Hotel gracias.

8

victor

13 de nov. de 2025

·

Hospedou-se por 6 noites

Overall pleased with the hotel. Rooms were very nice and clean, and the view was spectacular. Great location. Overall great service. My only complaint is that they were stingy with water and coffee. There were nice water dispensers in the lobby, but they filled them only once in the morning and by noon they were empty, and only 2 small bottles brought to the room per day. No coffee available in the lobby. Maybe this is the way that hotels are in Mexico, if which is the case I would award 5 stars due to the coffee, but the water issue should be rectified. If these things would not bother someone I would suggest this hotel.

2

dayanet

9 de mar. de 2025

·

Hospedou-se por 4 noites

Let me start off by saying that Mazatlan is my favorite place to go on vacation. We visit a few times a year and always choose a different hotel for the experience. This hotel is in a great location, however, the customer service is not great. Upon arrival, the lady that helped us was bitter because I always prepay for my room and she wasn't able to upsell or have me add to our stay. As soon as she saw I prepaid, it was an unpleasant attitude towards us the entire time. We didn't even receive towels while we were there. The coffee wasn't refilled in our room and when we went downstairs to ask for a packet of salt we were denied. It was in a way where this lady made us feel like we were horrible people for asking for salt. I have never been treated so poorly. She was very condescending. I asked for towels and they never showed so we went and bought our own. We got stuck in the elevator because she never told us how to use our room key for the elevator and we weren't the only ones. Then on a different day the elevator broke down and she had an "oh well" kind of attitude. Luckily for us that we don't let things like that ruin our vacation. We still had a great time, but not at the hotel at all. Never again.

4

Ninivé

9 de set. de 2024

·

Hospedou-se por 3 noites

hay pésimo servicio; principalmente en restaurantes y bar; la comida es muy mala al ingresar no notifican como es el uso del estacionamiento para entradas y salidas

6

KARLA BELEM GUZMAN

29 de set. de 2024

·

Hospedou-se por 4 noites

Dos personales de seguridad nos hicieron pasar un mal rato, al no darse cuenta que nuestros jerseys de natación, era de natacion y pideron k nos lo quitaramos.... en un tono muy grosero... alndarse cuenta que estaban en un error, no se disculparon, y buscaron otro tema para pelearnos en publico... Pesimo servicio de esos dos, tambien eso era alentado por la de servicio de la alberca que siempre tuvo su cara de amargada!¡ Si no saben estar en el area de servicio al cliente, mejor no deberian tenerlos ahi.

10

LAURA

28 de jul. de 2025

·

Hospedou-se por 3 noites

El personal de restaurante excelente; Gracias Jonathan y Juan

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Localização

A localização à beira-mar é amplamente elogiada, com acesso a pé a restaurantes e vida noturna. Alguns hóspedes notaram ruído da praia ou da área e, às vezes, um trecho de areia menos limpo ou tranquilo.

Avaliações dos hóspedes relacionadas

10

Ismael

8 de jul. de 2025

·

Hospedou-se por 2 noites

In the heart of it all. Is both, a nice retreat and a place in the middle of all the action

10

Emerit

23 de jul. de 2025

·

Hospedou-se por 1 noite

Buena opción Centrica y segura

10

Terence

8 de ago. de 2025

·

Hospedou-se por 5 noites

Excellent right on the beach

10

Mario

19 de nov. de 2025

·

Hospedou-se por 3 noites

Great spot close to many restaurants and the beach

10

Irma

29 de abr. de 2025

·

Hospedou-se por 5 noites

El hotel está ubicado entre la zona dorada y o las altas en Mazatlán tiene alberca está a pie de playa tiene estacionamiento y tiene vista al mar está muy bien ubicado y el precio es accesible lo recomiendo ampliamente

8

Edson

26 de jul. de 2025

·

Hospedou-se por 4 noites

Clean, excellent location

10

Shannon

13 de mar. de 2025

·

Hospedou-se por 1 noite

Loved my time here! Super walkable to good restaurants and nice beach access!

10

STEVEN

16 de jan. de 2025

·

Hospedou-se por 1 noite

Secure parking and a balcony overlooking the beach. I only heard the sound of waves all night.

4

Maria

16 de set. de 2025

·

Hospedou-se por 4 noites

Under construction! It’s a tall, concrete, rather soulless hotel in a long line of hotels just like it. The pool is outside the front lobby- no real seclusion. The beach is dirty but swimmable.if you have to stay here, try to get an ocean view. But the Zona Dorada is not for those who want a tranquil getaway.

10

Alfredo

18 de set. de 2025

·

Hospedou-se por 4 noites

Buena ubicación, buena vista al mar, muy accesible a las tiendas, buenos alimentos. Continuar con la mejora continua,

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Jantar

O café da manhã e o buffet são frequentemente destacados como saborosos e com boa variedade, e vários apreciaram os restaurantes e bebidas no local. Outros relataram qualidade da comida inconsistente, opções ou horários limitados e serviço de bar irregular.

Avaliações dos hóspedes relacionadas

8

andrea

24 de mar. de 2025

·

Hospedou-se por 2 noites

buen hotel pero ya no hay donde comer después de las 10pm

10

Gloria

27 de ago. de 2025

·

Hospedou-se por 3 noites

My stay at the hotel over the weekend was excellent! The rooms were spotless and very comfortable, and the pool area was well-kept with an amazing view of the ocean. The buffet food was delicious, with plenty of variety to choose from. The staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!

10

David

29 de mai. de 2025

·

Hospedou-se por 4 noites

Good property with good breakfast buffet

10

Kaisa

29 de jan. de 2025

·

Hospedou-se por 7 noites

We loved the hotel. The view was amazing. There’s a nice little coffee shop in the lobby. The food we had in the restaurant was good and the drinks at the rooftop bar made for a great place to watch the sunset.

10

Gerardo

9 de jul. de 2025

·

Hospedou-se por 5 noites

I would love that they provide a few more restaurants for dining, and different plates.

10

IRANY

15 de abr. de 2025

·

Hospedou-se por 7 noites

Buen servicio y muy rica la comida.

8

Regino

17 de jul. de 2025

·

Hospedou-se por 4 noites

Todo muy limpio, el Buffete de desayuno muy rico.

8

Juana adelina

2 de set. de 2024

·

Hospedou-se por 2 noites

Tiene una hermosa vista desde el balcón, la alberca está súper padre el agua. Un plus el bar 15 fantástico.

8

Blanca Berenice

16 de jun. de 2025

·

Hospedou-se por 3 noites

Todo excelente en cuestión de instalaciones y playa, lo único malo fue el servicio. Mala recepción sin explicar nada. La regla era que no podía haber hieleras en la alberca, pero la gente que estaba en el bar quitaba bolsas hasta en los camastros para obligarte a consumir en el bar y eran muy groseros.

8

César

14 de jul. de 2025

·

Hospedou-se por 2 noites

El desayuno no nos gustó, bisteck duro el pan mosqueado, salí apestoso a fritanga del restaurant, falta más opciones de cerveza, solo hay del grupo modelo

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 91
fevereiro	US$ 121
março	US$ 95
abril	US$ 105
maio	US$ 94
junho	US$ 93
julho	US$ 120
agosto	US$ 113
setembro	US$ 82
outubro	US$ 87
novembro	US$ 100
dezembro	US$ 104

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $128	17 $94
18 $80	19 $87	20 $76	21 $87	22	23 $88	24 $89
25 $73	26 $73	27 $81	28 $78	29 $78	30 $90	31 $89

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $89	2 $85	3 $75	4 $89	5	6	7
8 $75	9 $75	10 $79	11 $79	12 $79	13 $92	14 $167
15 $95	16 $69	17 $70	18 $71	19 $89	20 $172	21 $96
22 $75	23 $70	24 $73	25 $77	26 $72	27 $89	28 $89
29 $71	30 $71

Holiday Inn Resort Mazatlan by IHG

Preços para Holiday Inn Resort Mazatlan by IHG

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Suíte, 1 cama King

Quarto standard, 2 camas Queen

Quarto standard, 1 cama King, acessível

Quarto standard, 1 cama King

Suíte, várias camas

Quarto standard

Suíte, 2 camas Queen

Avaliações dos hóspedes sobre Holiday Inn Resort Mazatlan by IHG

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Extras opcionais

Preços para próximas datas