Name: Susukino Granbell Hotel
Address: Chuo-ku Minami 5 Jo Nishi 2-6-2, Sapporo, Ishikari, JP
Price range: 44 USD–428 USD per night
Rating: 8.73

Hva gjestene synes

Susukino Granbell Hotel appellerer med sin sentrale beliggenhet ved siden av T-banen og Susukino natteliv, moderne interiør og et onsen som mange setter pris på, selv om anmeldelser gjentatte ganger nevner kompakte rom og en frokostkvalitet som varierer fra god til skuffende.

Rom og fellesområder beskrives ofte som rene og nye, men det offentlige badet kan føles lite, overfylt og i noen rapporter dårlig vedlikeholdt. Mange ansatte er høflige og hjelpsomme, inkludert koreansk-talende støtte, men noen gjester opplevde begrenset engelskkunnskap, treg eller fraværende resepsjon, strenge regler for tidlig innsjekking og betalt sen utsjekking. Totalt sett kan du forvente en praktisk bybase med gjennomtenkte fasiliteter, best egnet for reisende som prioriterer beliggenhet og tilgang til bad.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

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Fasiliteter

Offentlig bad/onsen i øverste etasje er et høydepunkt, men det er lite, ofte overfylt og renholdet varierer. Treningsrommet er minimalt med vedlikeholdsproblemer, og parkering og myntvaskeri finnes, men kan være begrenset eller kostbart.

Relaterte gjesteomtaler

8

優美

18. nov. 2025

·

Overnattet 1 natt

スタッフさんの対応は丁寧でした。大浴場が混んでいて、ゴミ箱があふれていました。

8

jeanette

17. des. 2025

·

Overnattet 4 netter

rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.

8

YEUNHEE

17. jan. 2026

·

Overnattet 3 netter

직원 친절하고 정말 청결합니다 위치 너무 좋아서 여행하기 좋아요 방은 엄청나게 작고 대욕장도 작은데 사람이 너무너무 많아서 목욕은 좀 힘들어요 그리고 대욕장에 갈 때 룸에 있는 수건을 들고 가야해서 좀 불편합니다 대욕장에서 동선이 애매해서 목욕 하고 나와서 물기를 닦으려면 락커 열어서 수건을 꺼내야 하는데 그때마다 바닥에 물을 뚝 뚝 흘리게 돼요.. 바닥이 물장판이 됩니다 요즘 세상에 누가 수건을 훔치는 것도 아닐텐데 대욕장에 비치해두는 게 훨씬 좋을 것 같더라고요 노천탕에는 작은 나무가 있어서 나무에 쌓인 눈 덕분에 너무너무 운치 있습니다 얼리 체크인은 없다고 보시면 됩니다 아주 늦은 새벽에 도착해도 체크인은 전혀 문제되지 않습니다 그리고 어메니티에 바디로션이 없어서 있는 내내 건조해서 힘들었어요 전반적으로는 괜찮습니다!

2

まさる

12. mai 2025

·

Overnattet 2 netter

3泊4日で滞在しましたが、大浴場の湯船に毎日、垢が浮いている！汚くて入れなかった。スタッフに2日間、対応を行ったが3日目にやっと体を流してから入るという貼り紙をした。チェックインのときの入浴説明板もお願いしたが、対応が無かった。朝食の対応も悪い！　何も考えずに席を自由に座らせて、家族での席が毎日無く、待たされた。待たされたあげく、白米が無い、料理が補充されない、とホテルとしての対応が最悪！今まで、いろいろなホテルを利用したが、このホテルは、最低最悪！　もう2度と利用しない！

8

su jung

17. des. 2025

·

Overnattet 3 netter

객실 상태는 좋았으나 대욕장 물이 너무 더려웠어요

8

Kosuke

1. des. 2025

·

Overnattet 4 netter

客室の広さやスタッフの対応は満足。ただ、ジムにあったランニングマシンだが、右側が調整中、左側が使えるようになっていたものの、左側のマシンもベルトが緩く全く使えるものではなかった。

8

TATSUYA

11. juli 2025

·

Overnattet 2 netter

ロケーションは、駅やすすきの繁華街に近く便利でした。この周辺のホテルの駐車場は、車幅や高さ制限があるところが多いですが、ここの駐車場は、アルファードクラスの車も止められてよかったです。大浴場も時間帯によっては、狭く感じましたが、設備も新しくてきれいで、良かったです。食事はしていないので、わかりませんでした。他のホテルのようにフロントで、無料のコーヒーなどが飲めるサービスがあるとさらに良いかと思います。

10

Qing Chang

23. juni 2025

·

Overnattet 2 netter

very near the city centre. new and clean hotel. with free indoor onsen. it was raining and there were lotsa free umbrella to use. park parking available.

10

??

8. aug. 2023

·

Overnattet 4 netter

房間很棒，頂樓有自助洗烘衣機很方便

2

MASARU

10. mai 2025

·

Overnattet 1 natt

大浴場があるホテルを探して、このホテルを選んだのに、湯船(浴槽)が垢？などが浮いてて汚すぎる！連泊してるのに毎日汚い！　入れない！スタッフに言っても何の処置もしない！体を流してから入るようにチェックインのときに説明してほしい、や　壁に貼ってくれと言っても何もしない！今までで最低、最悪のホテルだ！ア○ホテルやホリ○ーインの方がいい！

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Renhold

Rom og hotellområder er generelt rene og moderne. Men rengjøringen er begrenset ved kortere opphold og blir noen ganger hoppet over, og flere anmeldelser nevner skitne eller dårlig vedlikeholdte offentlige bad og overfylte søppelbøtter.

Relaterte gjesteomtaler

8

Hsiu Mei

6. feb. 2026

·

Overnattet 4 netter

地點好房間乾淨

8

Hirofumi

7. juli 2025

·

Overnattet 2 netter

Room is clean.

2

まさる

12. mai 2025

·

Overnattet 2 netter

3泊4日で滞在しましたが、大浴場の湯船に毎日、垢が浮いている！汚くて入れなかった。スタッフに2日間、対応を行ったが3日目にやっと体を流してから入るという貼り紙をした。チェックインのときの入浴説明板もお願いしたが、対応が無かった。朝食の対応も悪い！　何も考えずに席を自由に座らせて、家族での席が毎日無く、待たされた。待たされたあげく、白米が無い、料理が補充されない、とホテルとしての対応が最悪！今まで、いろいろなホテルを利用したが、このホテルは、最低最悪！　もう2度と利用しない！

4

Geraldine M.

18. feb. 2026

·

Overnattet 3 netter

because they not clean the room everyday

8

su jung

17. des. 2025

·

Overnattet 3 netter

객실 상태는 좋았으나 대욕장 물이 너무 더려웠어요

10

Koshi

31. mai 2024

·

Overnattet 1 natt

室内が清潔で大浴場も綺麗でした。朝食もバイキング形式で美味しかったです。また札幌に来た際は利用したいと思います。

10

Ryoji

2. sep. 2025

·

Overnattet 1 natt

室内が清潔で快適に過ごせました

6

Kyuhyung

12. mars 2025

·

Overnattet 7 netter

The pros are that the hotel is located well. The staff was friendly, and the outdoor baths inside and outside the hotel were small but nice. There was no noise, and the beds were comfortable. I know the cons because I have a lot of experience traveling to Japan. However, compared to a room with two twin beds, there was no space to put personal belongings around the hotel sink. Also, the area around the bed was too narrow for one adult to move around. Naturally, there was no room to open the checked bag. Also, there was not enough space to hang winter coats. There was no place to use the coffee pot provided in the hotel room. My husband and I stayed for 7 nights, and the room was supposed to be cleaned twice, but the cleaning schedule was not met, so we ended up getting cleaned only once. I had already talked to the hotel about the unmet schedule, and they apologized and said they would clean the room the next day, but since they did not fix it, I will not talk about it anymore. Also, when you check in at the hotel, you are given a coupon for a free bowl of noodles, but to use it, you have to pay for the table and use it together with a certain amount set by the hotel. If you don't use it, it's over, but if you're going to do that, the hotel should stop advertising the free bowl of noodles and just stop providing it.

4

YING CHIH

2. jan. 2025

·

Overnattet 2 netter

New facility but staff is not well trained. The public spa area is not cleaned.

2

MASARU

10. mai 2025

·

Overnattet 1 natt

大浴場があるホテルを探して、このホテルを選んだのに、湯船(浴槽)が垢？などが浮いてて汚すぎる！連泊してるのに毎日汚い！　入れない！スタッフに言っても何の処置もしない！体を流してから入るようにチェックインのときに説明してほしい、や　壁に貼ってくれと言っても何もしない！今までで最低、最悪のホテルだ！ア○ホテルやホリ○ーインの方がいい！

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er moderne, men generelt veldig små med trange passasjer og begrenset lagringsplass, noe som gjør store kofferter vanskelig å håndtere for lengre opphold. Sengene er komfortable, og noen planløsninger inkluderer separate bad- og toalettområder.

Relaterte gjesteomtaler

10

jin young

30. jan. 2026

·

Overnattet 7 netter

일본 숙소답게 겍실이 작다 하지만 깨끗하고 수건등을 매일 비닐봉투에 담아 주는 시스템이 굉장히 편하다 카운터에 한국인 직원도 친절해서 감사하고 16층에 투숙했는데 뷰도 아주 시원했다 투숙기간이 주말에 1미터가 넘게 눈이온 날이라 객실에서 바라본 세상이 모두 하얬다

8

Lisette

20. feb. 2024

·

Overnattet 9 netter

This is a very nice, clean, classy hotel in a great central location in the lively Susukino district of Sapporo. My only “complaint” really had to do with the size of our room. It was extremely tiny without a closet or any drawers for storage. The distance between the bed and the wall was only about a foot (30 cm), while the distance between the foot of the bed and that wall was not more than 2 feet (60 cm). The opposite (window) side of the bed had more space but shared it with a small round table, a chair and a stool. We stayed for 10 days and so not having a place to unpack our clothes or store our suitcases was a challenge. We were able to squeeze our suitcases under the bed but it was extremely awkward and inconvenient to retrieve our clothing. When the suitcases were on the floor we literally had to crawl over the bed or step inside our medium-sized suitcases to get to the other side of the room. For this reason I would only recommend this hotel for a short stay (2-3 days) if you are traveling with just a small suitcase or tote. Another issue (for women) is the bathroom lighting. It was quite dim and unsuitable for applying makeup. I had to sit on the stool next to the window to use natural light to see well enough to apply my makeup. I’m so glad I thought to bring my own mirror.

8

YEUNHEE

17. jan. 2026

·

Overnattet 3 netter

직원 친절하고 정말 청결합니다 위치 너무 좋아서 여행하기 좋아요 방은 엄청나게 작고 대욕장도 작은데 사람이 너무너무 많아서 목욕은 좀 힘들어요 그리고 대욕장에 갈 때 룸에 있는 수건을 들고 가야해서 좀 불편합니다 대욕장에서 동선이 애매해서 목욕 하고 나와서 물기를 닦으려면 락커 열어서 수건을 꺼내야 하는데 그때마다 바닥에 물을 뚝 뚝 흘리게 돼요.. 바닥이 물장판이 됩니다 요즘 세상에 누가 수건을 훔치는 것도 아닐텐데 대욕장에 비치해두는 게 훨씬 좋을 것 같더라고요 노천탕에는 작은 나무가 있어서 나무에 쌓인 눈 덕분에 너무너무 운치 있습니다 얼리 체크인은 없다고 보시면 됩니다 아주 늦은 새벽에 도착해도 체크인은 전혀 문제되지 않습니다 그리고 어메니티에 바디로션이 없어서 있는 내내 건조해서 힘들었어요 전반적으로는 괜찮습니다!

10

YU-SHUN

24. feb. 2025

·

Overnattet 4 netter

絕佳的地點，如果你帶著行李箱，要留意豐水薄野站四號出口，祇有一半的手扶梯，請從六號出口搭乘電梯到地面。雙人房擁有打開一個30吋胖胖箱的空間，有小冰箱、電熱壺，免治馬桶與淋浴間分離，可以同時使用。 17樓有付費的自動洗衣機，3公斤的衣服可以花費JPY600、兩小時從洗淨到烘乾。入住的四天期間，三台中固定有一台故障，而且有房客洗完衣服忘了拿，得從17樓跑到1樓跟櫃檯反應，算是不方便的地方。入住當天可以跟櫃檯寄放行李，將房卡放入機器中，兩分鐘即可完成自動check out，非常方便。有機會會再入住。

8

KIHWAN

3. sep. 2025

·

Overnattet 3 netter

연박시 청소를 별도로 해주지 않는게 별로였습니다. 다만 위치 최신호텔이라 깨끗합니다. 룸은 작습니다

8

Miyabi

25. sep. 2025

·

Overnattet 2 netter

ユニットバスですが、しっかり扉で仕切られていてとてもよかったです。ベッドの下にキャリーケースを入れれるので部屋をスッキリしながら使えました！

8

Yong Jun

25. sep. 2023

·

Overnattet 5 netter

Most things were great - rooms are clean but a little cosy. That's what you expect from most hotels in Japan at this price range anyway. Area is pretty good – Susukino has lots of dining options, bars etc. Very walkable to Odori if the weather is nice too.

8

Hon Kit

30. sep. 2024

·

Overnattet 1 natt

The tea bags are good with different choices & taste The Bed & pillows also good

10

Pui Kwan

24. juli 2024

·

Overnattet 1 natt

The hotel room is a bit small but very neat, the staff is nice and friendly.

6

Mike

22. jan. 2026

·

Overnattet 5 netter

Staff not overly friendly and rooms small not expecting that at this price point and business hotels with simular setups are available at a value. But still over all the hotel was satisfactory

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Service

Personalet er ofte vennlig og hjelpsomt, med noe koreansk-talende assistanse. Servicen kan være ujevn, med begrenset engelsk noen ganger, treg eller fraværende resepsjon, lang innsjekking og strenge regler for tidlig/sen innsjekking.

Relaterte gjesteomtaler

10

Sandra Regina

16. apr. 2024

·

Overnattet 4 netter

Localização ótima, em frente à estação de metrô , fácil acesso à lojas , restaurante , bar e atrações turísticas. Cafe da manhã com bastante variedade e opções . Atendimento excelente de todos os colaboradores. Com todos acessórios e serviços necessários para quem está viajando .

8

Eugene

15. feb. 2025

·

Overnattet 8 netter

It is directly in front of Houseisusukino station and so it is easy to get to. The hotel is also near the main susukino area and odori areas with many food options. However, the hotel staff only speak basic english and we experienced difficulties explaining a small issue when we called the front desk. Overall a pleasant stay still.

8

jeanette

17. des. 2025

·

Overnattet 4 netter

rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.

10

Kyeongseok

8. feb. 2026

·

Overnattet 4 netter

직원이 친절했습니다

10

Jongmin

10. jan. 2026

·

Overnattet 3 netter

너무나도 편하게 3박 4일 쉬고 왔습니다! 직원들도 너무 친절하고 문의도 잘 들어주었습니다. 대욕장도 방에 있는 샤워시설보다 훨씬 좋아 매일 이용하였습니다. 조식을 먹어보지 못해 너무 아쉽네요! 다음번엔 조식까지 먹어보겠습니다!!

6

Wing Kee

22. aug. 2024

·

Overnattet 2 netter

Clean room, good location. front desk staff can't understand English and also not willing to understand. Not a pleasant experience. He also shows impatient.

6

ルリ

29. juni 2024

·

Overnattet 2 netter

チェックインの時にかなり時間がかかった。

2

RYUSAKU

1. okt. 2025

·

Overnattet 1 natt

チェックアウト時にスタッフが不在で、コールをするも、誰も出てくれず。朝の急いでる時間に三分以上待たされて、とても不愉快でした。

8

YEUNHEE

18. jan. 2026

·

Overnattet 1 natt

직원 친절 깨끗 좋은 위치

10

Cameron

15. feb. 2023

·

Overnattet 4 netter

This property was amazing, everything was new and modern not just in the room but the gym and bath as well. Staff were exceptional and very helpful.

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Beliggenhet

Utmerket sentral beliggenhet ved siden av Hosui-Susukino T-banestasjoner og steinkast unna Susukino spising, natteliv og shopping; Odori og andre severdigheter er innen gangavstand. Noen gjester la merke til støy fra gaten eller andre gjester av og til.

Relaterte gjesteomtaler

8

Eugene

15. feb. 2025

·

Overnattet 8 netter

It is directly in front of Houseisusukino station and so it is easy to get to. The hotel is also near the main susukino area and odori areas with many food options. However, the hotel staff only speak basic english and we experienced difficulties explaining a small issue when we called the front desk. Overall a pleasant stay still.

10

JI HUN

4. nov. 2024

·

Overnattet 2 netter

후기가 많았던 숙소여서 청결하다는 얘기는 많이 듣고 갔는데 후기처럼 청결하고 정리가 잘되어 있습니다. 한국어 하시는 직원도 있으셔서 편했습니다. 삿포로역까지도 걸어서 20~30분 정도면 갈 수 있고 근처에 번화가여서 식사/한잔 하기에는 좋았습니다. 다만, 주변이 번화가(유흥가)여서 아이들이 있으실 경우에는 한번 고려해보셔야 될 것 같은데 그거 말고는 전부 만점입니다.

10

Raktiboon

1. nov. 2025

·

Overnattet 3 netter

พักที่นี่มา 2 ครั้งแล้วพนักงานต้อนรับบริการดี ยิ้มแย้ม / มีผ้าเช็ดตัวเปลี่ยนใหม่ให้ทุกวัน ที่พักหาง่ายอยู่ติดกับรถไฟใต้ดินสถานี Hosui-susukino exit 4 ขึ้นมาเจอรร.ซ้ายมือเลย

10

Jules

22. juni 2025

·

Overnattet 3 netter

Brand new spacious room, perfect location and next to metro station.

10

Qing Chang

23. juni 2025

·

Overnattet 2 netter

very near the city centre. new and clean hotel. with free indoor onsen. it was raining and there were lotsa free umbrella to use. park parking available.

10

andrew

10. feb. 2024

·

Overnattet 5 netter

Check in machines didnt work so staff had to manualy check us in. Good location in heart of susukino & subway 10m from front door

10

SHUICHI

16. okt. 2023

·

Overnattet 1 natt

きたえーるでのコンサートで利用しましたが、ススキノど真ん中で地下鉄駅や飲食店もフットワーク良く便利で快適でした。

10

Olivia

12. apr. 2025

·

Overnattet 5 netter

Great hotel - The location was great and the room & staff were great !

10

JIN TAE

7. des. 2022

·

Overnattet 19 333 netter

perfect location for enjoying susukino nightlife

10

Lim

10. juli 2023

·

Overnattet 3 netter

Just a few minutes walk to the shopping street and ramen alley. If taking the subway, exit 3 should be right in front of hotel, but do take note this exit got no elevator.

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Servering

Tilbakemeldingene på frokosten er blandet: mange likte buffeten og utvalget, mens andre fant utvalget begrenset, få vestlige alternativer og dårlig kaffe, med treg rydding av bordene til tider. En gjest var skuffet over vilkårene knyttet til en nuddelkupong-kampanje.

Relaterte gjesteomtaler

10

YUMIKO

22. sep. 2025

·

Overnattet 1 natt

朝食美味しいです。

4

Dong woo

16. okt. 2025

·

Overnattet 7 netter

Hotel is newer i think but so limited staff for guest demands like housekeeping service, morning buffet same all menus and hot foid is that hot either almost room temp. Also there s no salt and peppers on the table. Feel like becoming cheaper tourist. All and all, not to happy stay at property. I can grade it 2 or 3 star hotel. No drink water daliy at room, too.

8

CLEMENT SIANG PENG

6. aug. 2024

·

Overnattet 2 netter

Staff was polite and helpful but short handed at time. Could have done better with tables cleaning after breakfast.

8

Yukari

30. juni 2024

·

Overnattet 1 natt

すすきののラーメン横丁から徒歩2〜3分でした。ホテルの部屋は広くはありませんが水回りも新しく快適です。ベットは硬めのマットでした。展望大浴場は空が見える露天風呂もついており都会のオアシスでした。朝食のビュッフェも値段の割に良いと思います。翌日はサッポロビール博物館へタクシーで10分程でアクセスも良かったです。

8

jeanette

17. des. 2025

·

Overnattet 4 netter

rooms great, Onsen was an amazing experience. Gym was very limited. the staff was great the biggest let down was the breakfast buffet it was very limited for with no basic western breakfast foods and the coffee was terrible. overall great stay did not offer a late check out had to pay which was disappointing.

10

Kiyomi

31. mars 2024

·

Overnattet 1 natt

夜コース付きプランに飲み放題コースも付けました、コース料理もとても美味しくてオシャレ、飲み放題はBARから運ばれてきて美味しいお酒でした、また泊まりたいと思います

10

Jenny

13. juni 2024

·

Overnattet 3 netter

Granbell Hotel Susukino was an excellent choice for our stay at Hokaido Susukino. This hotel met our needs for convenience in shopping, dining and transportation. The staffs were professional, courteous and reliable. Breakfast had a lot of choices. We love our stay at Granbell Hotel Susukino. Thank you!

10

Koshi

31. mai 2024

·

Overnattet 1 natt

室内が清潔で大浴場も綺麗でした。朝食もバイキング形式で美味しかったです。また札幌に来た際は利用したいと思います。

6

Kyuhyung

12. mars 2025

·

Overnattet 7 netter

The pros are that the hotel is located well. The staff was friendly, and the outdoor baths inside and outside the hotel were small but nice. There was no noise, and the beds were comfortable. I know the cons because I have a lot of experience traveling to Japan. However, compared to a room with two twin beds, there was no space to put personal belongings around the hotel sink. Also, the area around the bed was too narrow for one adult to move around. Naturally, there was no room to open the checked bag. Also, there was not enough space to hang winter coats. There was no place to use the coffee pot provided in the hotel room. My husband and I stayed for 7 nights, and the room was supposed to be cleaned twice, but the cleaning schedule was not met, so we ended up getting cleaned only once. I had already talked to the hotel about the unmet schedule, and they apologized and said they would clean the room the next day, but since they did not fix it, I will not talk about it anymore. Also, when you check in at the hotel, you are given a coupon for a free bowl of noodles, but to use it, you have to pay for the table and use it together with a certain amount set by the hotel. If you don't use it, it's over, but if you're going to do that, the hotel should stop advertising the free bowl of noodles and just stop providing it.

6

AKIHIKO

20. okt. 2025

·

Overnattet 1 natt

客室は清潔で設備も新しい。最上階にコンパクトながら露天風呂付き浴場があり気持ちがよかった。朝食も種類が豊富。すすきのエリアにあり、明け方にホテルに戻って来た客の声がドア越しに聞こえて目が覚めた。客層がエリアなりの感じ。

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KI-generert oppsummering basert på nylige gjesteomtaler

Måned	Gjennomsnittspris
januar	112 USD
februar	161 USD
mars	102 USD
april	51 USD
mai	83 USD
juni	94 USD
juli	135 USD
august	127 USD
september	116 USD
oktober	108 USD
november	122 USD
desember	137 USD

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $75	17 $108
18 $63	19 $76	20 $82	21 $89	22 $127	23 $143	24 $198
25 $76	26 $77	27 $64	28 $62	29 $137	30 $381	31 $428

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $198	2 $88	3 $44	4 $79	5 $79	6 $93	7 $131
8 $68	9 $65	10 $65	11 $64	12 $63	13 $133	14 $163
15 $68	16 $79	17 $57	18 $57	19 $57	20 $138	21 $148
22 $99	23 $59	24 $57	25 $68	26 $68	27 $125	28 $132
29 $64	30 $67

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