The Crown

Personnel d'une gentillesse exceptionnelle,accueillant et attentionné. Le bar et le restaurant sur place est super pratique. Petit déjeuner en self service et à volonté. Parfait.

Accueil froid et non professionnel à l'arrivée. Le personnel a fait semblant de nous ignorer, nous a fait attendre plus de 15 min les valises au pied sans nous adresser la parole. Acune place de parking sur le site de l'hôtel ou dans la rue, avons dû nous garer dans un parking payant et trainer nos valises sur plus de 500m. Chambre propre, située dans les combles (2ieme étage), accès au lit coté fenetre dangereux du fait de la pente du toit, accessibilité à la chambre difficile vu la configuration des portes, pas d'ascenseur, forte odeur à moisi dans la cage d'escalier. Je déconseille

We stayed in room 6 which was clean and comfortable with a comfy bed, room was warm when we returned back. Check out was 11am, breakfast room was lovely, great choice of continental breakfast from cereal, toast to croissants and pain au chocolates, tea and coffee. Will definitely be back

Booked twin room for 6th September for my sister & I to stay after a day hill walking. Booked through Hotels.com & don't recall seeing any mention of live music in the bar on Saturdays. When we checked in at the bar around 4pm the young man kindly offered to take our bags to our room which was a lovely touch. He said we were last to check in. What he didn't tell us though was that our room (2) was directly above the bar so would be very noisy 9-midnight. Would have been nice to have known. We were also not asked if we planned to eat in the bar or told it was going to be busy or advised to book a table. Around 5pm we went to the bar for drinks. A couple came in to ask for a table for dinner. They were standing beside us & told the member of bar staff that they hadn't booked but they were given menus & shown to a table. My sister then asked the same bar staff member if we could get a table to eat. We were told no as they were full (there were several tables empty). We booked a table for 7.45pm elsewhere & remained in the bar for the next 1.5 hrs having drinks. In that time only 2 tables arrived. At times the 3 bar staff were just standing chatting or blowing up balloons for a birthday party which still hadn't arrived by the time we left. I've worked in hospitality for over 20 years & found this very disappointing in terms of service. The lady who we spoke to at breakfast was very nice and did apologise for the music.

Great place to stay!