Panorama Summit Hotel

No hot water, pool was way far from hotel and the tb was not a 32 inch as advertised but a 14 inch.

The staff were professional and efficient. The shower had hot water and was working reasonably well. The bed and pillows were comfortable.

Front office staff were very helpful, respectful, and friendly. This is a review of the hotel room conditions. First room was awful. Leaking faucet and disgusting looking sink, with mottled caulking. I complained so We were transferred to another room. No hot water and the shower head was spraying mist instead of water. Same condition as the other one. We were so tired so we stayed in the room. The next morning,I complained about the condition of the room, so we were then transferred again to a suite that only slightly better than the first two room. The bathroom is in bad need for maintenance and the room needs to be renovated , or at repair areas that has the paint falling off., broken window frame that allowed dust and inspect to enter room. Leaking faucet. Even after the window was repaired, there was still a gap that allowed hot air, dust and possibly insect to come in. Windows are dirty. Water heater discharged water from barely warm to scorching hot at the same temperature setting. I had the displeasure of staying at bad hotels, but my stay at those hotels were out of necessity. Based on the condition of the suite and other rooms we saw and slept in, This hotel definitely overcharges for what they offer. Finally, the first, and only, time i ordered food at the hotel restaurant, i had to return the eggs twice.

The shower and air con needs maintenance. Air con did not get very cold and the shower did not have any water pressure. The bed is comfortable.

The room was in good condition. And the location isn’t too bad. But the staff was kind of aloof. Also the hotel as a whole makes good use of the “angles” online. It doesn’t look nearly as good in person especially the room. Also the rooms have no fridge or anything to heat up food. You can stay at better hotels in Manila for the price you pay here.