Val Du Charron Wine & Leisure Estate

Very nice pool and super friendly staff

All have been perfect

No Security at night we r in South Africa. No staff on site between 9.30pm - 7am No telephones in the rooms No welfare checks No regular tv Poor breakfast Safe was NOT bolted to the wall u cud lift it up Absolute sham of a hotel

Made a reservation on Orbitz and got to the hotel and no one was there to check me in! I had to find another place in the middle of the night.

I recently stayed at this hotel, and while I wasn’t expecting luxury, I did at least expect the basics to be as advertised. Unfortunately, that wasn’t the case. First off, the service was bearable—the waiters and staff did their best, but it was clear that there was no real management overseeing anything. It felt like everything was just left up to them, and they were doing the best they could with little direction. The two restaurants was another letdown. A huge portion of the menu was unavailable, so we were left with very limited choices. If you’re advertising a diverse menu, you should at least be able to serve most of it. Overall, this place feels completely unorganized and mismanaged. The staff are trying, but without leadership, the whole experience falls flat. Wouldn’t recommend unless you’re fine with a place running on autopilot.