Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately CNY 252 for adults and CNY 126 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Guangzhou, within a 10-minute drive of Yuexiu Park and Zhenhai Tower. It is approximately 3.9 mi (6.2 km) from the Museum of the Mausoleum of the Nanyue King and 4.2 mi (6.7 km) from Liurong Temple.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, with access available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

One child aged 11 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available for additional guests?

Rollaway beds are available for a fee of CNY 800 per night, and advance request or confirmation is required.

Sofitel Guangzhou Sunrich Hotel - Luxury Stay in Guangzhou

Average nightly price at Sofitel Guangzhou Sunrich by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$109
March	US$129
April	US$181
May	US$128
June	US$105
July	US$106
August	US$89
September	US$94
October	US$199
November	US$146
December	US$131

What guests think

Across reviews of Sofitel Guangzhou Sunrich, travelers praise friendly staff and spacious rooms with views, while noting aging decor; the Tianhe location is convenient though the metro is a walk, and breakfast is generous yet sometimes crowded.

Facilities include a gym, pool and bar, but the pool sometimes closes and swimmers need a cap. Cleanliness is often praised, though several guests reported bathroom issues, smoke odors in non-smoking areas, and occasional sewage smells. Wi-Fi can be unreliable, and some guests experienced weak air conditioning or inconsistent hot water. Overall, expect a comfortable, service-led stay with good access around Tianhe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site facilities include a gym, pool and bar; swimmers need a cap. Guests generally like the amenities, with a few reports of pool closures and limited gym equipment.

Related guest reviews

10

John

11 Jan 2026

·

Stayed 3 nights

Check in was quick. The room was clean. Breakfast had a wide variety to select from. If you want to swim in the pool, you need to bring a bathing cap!! The best part of our stay was meeting Julia from Guest Relations. She speaks Russian and was helpful during our stay as there were Russian speakers in my group.

10

Yunong

18 May 2023

·

Stayed 5 nights

It is in the CBD (Tianhe) and very conveniently located. Has a 24-hour fitness center, daytime hot tub and pool (remember the swim cap if you want to swim), and if you need an English-speaking staff you can always find one. Rooms are clean and serviced every day, nothing to complain about.

8

Nour

20 Oct 2023

·

Stayed 5 nights

Hotel room excellent…local area nothing much to do unless you take a taxi. To go to canton fair, the shuttle bus is comfortable but the traffic has become much heavier in Guangzhou than previous years…five minutes taxi to shopping malls…not much entertainment in the hotel if you wanna stay in during the evening…wifi very bad

10

Hing Cheong

10 Jun 2024

·

Stayed 2 nights

員工服務態度良好，早餐豐富美味，酒店房間也舒適。我今次是港車北上，酒店系統能讀取香港車牌，但酒店電腦系統內卻找不到我的紀錄，大堂其中有要位懂廣東話的男員工很認真的幫我處理。唯一美中不足的是酒店電動車充電系統不能支援香港的電動車，我嘗試了很多次才知道，我要到其他地方找充電樁，帶來一定程度的不便，所以我下一次未必會考慮再住在這間酒店。

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10

darren

10 Nov 2025

·

Stayed 4 nights

Super friendly staff and great facilities

10

Maarten

23 Oct 2025

·

Stayed 1 night

Great Sofitel to stay at when visiting Guangzhou. Very nice rooms, nice lobby and facilities etc.

10

Jörg

23 Oct 2025

·

Stayed 2 nights

Die Zlmmer waren gut ausgestattet und sauber. Das Personal war sehr freundlich. Das Hotel hat einiges zu bieten, wie Pool, Bar etc.

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10

Sebastian

13 Mar 2024

·

Stayed 1 night

I recently spent an enchanting stay at Sofitel Guangzhou Sunrich, and overall, it was an unforgettable experience that combined luxury in an impressive manner. However, I must unfortunately mention an unfortunate episode at the pool area that affected my overall experience. Upon arrival, I was greeted by friendly staff, ensuring a smooth and quick check-in process. My room overlooking the city was spacious, beautifully decorated, and equipped with all modern conveniences. The bed was extremely comfortable, and the hotel's facilities were impressive, especially the large, well-maintained pool and attentive staff. Unfortunately, my experience at the pool was not as pleasant as expected. I observed some guests behaving inappropriately by spitting directly into the water, creating an uncomfortable and unprofessional atmosphere. I reported the incident to the staff, but it seemed like they did not take it seriously or take any action to address the issue. This unfortunate incident affected my enjoyment at the pool, and I no longer felt it was a comfortable place to spend time. I hope that the management will take this seriously and implement more proactive measures to ensure that all guests can enjoy the facilities without unpleasant incidents. Although this negative experience affected my overall rating, Sofitel Guangzhou Sunrich still has the potential to be a fantastic place. I hope that the management will take steps to improve the situation and ensure that similar inciden

8

DANIEL

26 Feb 2024

·

Stayed 5 nights

Personnel charmant et competent. Hotel propre et soigné. 1 point d\'amelioration concernant le Wifi. celui ci est inutile car trop "bridé". VPN impossible et la plupart des applications internationales inaccessible. Il est necessaire de fonctionner essentiellement sur son propore reseau. Un point desagreable, la piscine a été en travaux sur l\'ensemble de notre sejour soit du 21 au 26/02. L hotel s est bien gardé de nous informer en amont de ce probleme par peur certainement d\'une annulation... Pas correct car notre enfant a été extremement decu.

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10

HIDEAKI

14 Jun 2025

·

Stayed 2 nights

部屋はモダンで広く、とても清潔。朝食はクチコミ通りパン類を中心にとても美味しく種類も豊富。地下鉄の最寄駅から徒歩10分くらいかかり、六月の蒸し暑さの中少し大変でしたが、許容範囲であったと思います。ジムも使いましたが、種類は少し少ないものの、とても清潔でした。総じて値段の割に大満足でした。

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the rooms very clean and well maintained. Recurring complaints mention dirty or worn bathroom fixtures, smoke odors in non-smoking areas, and occasional unpleasant smells near lobby restrooms.

Related guest reviews

10

Yunong

18 May 2023

·

Stayed 5 nights

It is in the CBD (Tianhe) and very conveniently located. Has a 24-hour fitness center, daytime hot tub and pool (remember the swim cap if you want to swim), and if you need an English-speaking staff you can always find one. Rooms are clean and serviced every day, nothing to complain about.

10

Jianwei

24 Sept 2025

·

Stayed 3 nights

Very clean and friendly staff

6

karl

26 Oct 2025

·

Stayed 15 nights

The lobby area by bathroom had a bad sewage smell at times , the food options for breakfast was poor, the meals lacked flavour at the lounge bar on ground floor

6

Matt

2 Nov 2025

·

Stayed 8 nights

Not clean

10

Shirley

7 Dec 2025

·

Stayed 1 night

Room was clean and very helpful staff. Wish to have stayed for more than one night.

10

Ndeye

22 Sept 2025

·

Stayed 4 nights

Clean room Nice staff

8

TRIPAT

26 Jan 2026

·

Stayed 4 nights

Room was fine, staff was courteous,but the floor was non smoking but corridor smelling of smoke.

8

Lindsay

24 Dec 2025

·

Stayed 1 night

Unfortunately during this overnight stay the room I got had dirty bathroom sink with chips and stains. Also the room was smaller than I normally get during my stays at the Sofitel Sunrich

2

Shuang

12 May 2024

·

Stayed 4 nights

The room and bathroom Not clean at all

10

Ayaz

16 Dec 2025

·

Stayed 4 nights

Spotlessly clean and well-maintained. A truly excellent 5-star hotel with a fantastic location.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, with city views for some. Several reviews cite dated decor and maintenance problems (AC or hot water), occasional noise or smoke smells, and patchy in-room Wi-Fi or power outlets.

Related guest reviews

6

Christian

16 May 2025

·

Stayed 6 nights

Ich komme seit 15 Jahren jährlich in dieses Hotel. Leider sind die Zimmer nicht mehr so gut wie früher. Die Klimaanlage im Zimmer ging nicht und es gab auch kein Fenster welches man öffnen konnte. Nach mehrmaligem Bescheid geben an der Rezeption konnte das Problem leider nicht behoben werden. Daher für diesen Aufenthalt keine gute Bewertung. Auch das Frühstück war nicht mehr so gut wie früher. Manchmal gibt es Frühstück bis 11 Uhr und manchmal bis 10 Uhr. Oft is es so überfüllt das eine längere Wartezeit besteht - das nervt morgens wenn man frühstücken möchte (und dafür Geld im Voraus bezahlt hat)…

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8

Nour

20 Oct 2023

·

Stayed 5 nights

Hotel room excellent…local area nothing much to do unless you take a taxi. To go to canton fair, the shuttle bus is comfortable but the traffic has become much heavier in Guangzhou than previous years…five minutes taxi to shopping malls…not much entertainment in the hotel if you wanna stay in during the evening…wifi very bad

6

Joel Sek Meng

15 Jul 2025

·

Stayed 3 nights

Greta service at check in. One thing about the room is there is smoke smell in the room and the walls between each room is very thin. I was woken up on the last day around 6am by the room beside me, as they were playing loud music and partying. I tried to call the reception and told them about the situation, but nothing was done. Hence, will not recommend staying here in future, poor customer service.

8

László

3 Jan 2026

·

Stayed 1 night

Extremely spa ious room, though may soon need a refreshment / update.

10

Edric Keung

19 Jul 2025

·

Stayed 2 nights

best hotel with the largest room in this price range

10

ZhiFeng

25 Oct 2025

·

Stayed 3 nights

辦理入住時，酒店公關經理 MIA 王小姐，非常友善，熱情，為我安排了向電視塔的房間，這是我這個旅程第四次入住索菲特酒店，非常之好的體驗，下次會再選擇這間酒店

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8

Max

9 Jan 2026

·

Stayed 6 nights

Amazing but had issues with the ac and hit water other than that it was super nice and I highly recommend it

10

Max

12 Jan 2026

·

Stayed 2 nights

Clean and perfect service Issues with ac and hot water

6

mohammad

29 Oct 2025

·

Stayed 2 nights

Great location but the hotel is outdated and over used

8

James

26 Apr 2025

·

Stayed 4 nights

The Sofitel Guangzhou is a good hotel, but needs to be updated some. The room thermostat worked periodically, and the electrical outlets at the desk were not working.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, professional and helpful, with standout Guest Relations support. Some guests experienced check-in mistakes, slow room readiness, inconsistent English, or poor response to noise complaints.

Related guest reviews

10

John

11 Jan 2026

·

Stayed 3 nights

Check in was quick. The room was clean. Breakfast had a wide variety to select from. If you want to swim in the pool, you need to bring a bathing cap!! The best part of our stay was meeting Julia from Guest Relations. She speaks Russian and was helpful during our stay as there were Russian speakers in my group.

10

Aiping

22 Jan 2026

·

Stayed 1 night

very nice hotel. staff are also very helpful and friendly. I enjoyed my stay very much here. I will stay again in the future.

10

Adlah

30 Sept 2025

·

Stayed 3 nights

Thanks Eve Xu for outstanding customer service. You made our stay very easy and comfortable. Appreciate all the staff at this hotel.

6

Joel Sek Meng

15 Jul 2025

·

Stayed 3 nights

Greta service at check in. One thing about the room is there is smoke smell in the room and the walls between each room is very thin. I was woken up on the last day around 6am by the room beside me, as they were playing loud music and partying. I tried to call the reception and told them about the situation, but nothing was done. Hence, will not recommend staying here in future, poor customer service.

4

Yuen Ling

30 Aug 2025

·

Stayed 2 nights

After I checked in, I got the room key and went to the room, but actually, someone was living in the room. I was shocked, and the person was shocked too. The manager told me it was mistake by front desk staffs. I can’t believe happen this at Sofitel.

8

liang cheak

15 Sept 2025

·

Stayed 4 nights

We left the hotel it is nice good breakfast convenient location front office is very diligent but the bell man for the entrance when we drop from airport could be more friendly help with luggage and a bit more hospitable they are lacking in traffic control and always jam at the traffic that's a very disappointment on a few days that we are there including having a heavy or heated discussion with one bellmen because he didn't control the traffic right and block everybody's car

10

Shiu Hong

25 Feb 2026

·

Stayed 1 night

前台職員Jeya 態度良好！客房舒適，下次會再來！

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4

CLEMENT

28 Jan 2024

·

The night shift hotel staff is total chaos, i do not recommend to stay in here if u are traveling with ur other half. My fiancee and i stayed here on jan 27 and 28 2024, we were asked impolitely that where are we heading, what is your room number or even request to show the room card when we were back to the hotel at night. I think they are treating us a thief. When i ask them what is the reason that they need to ask this kind of question every time when we r back, they reply it is house policy and it is necessary.

4

Jennifer

30 Nov 2024

·

Stayed 2 nights

It took three hours for my room to be prepared even though I arrived late in the afternoon. The staff were also quite unhelpful with no info of the local area.

10

JINHONG

20 Jul 2025

·

Stayed 8 nights

We had a wonderful stay at Sofitel with our family. The staff were incredibly kind and attentive throughout our visit. A special thanks to Mia and Yulia from the Guest Relations team, who made our checkout process quick and smooth. Their professionalism and warm service truly made a difference.

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Location

Situated in Tianhe, the location is convenient for taxis and shopping, though the nearest metro is a walk and some find it not central. Many found it easy to get around by Didi.

Related guest reviews

10

Yunong

18 May 2023

·

Stayed 5 nights

It is in the CBD (Tianhe) and very conveniently located. Has a 24-hour fitness center, daytime hot tub and pool (remember the swim cap if you want to swim), and if you need an English-speaking staff you can always find one. Rooms are clean and serviced every day, nothing to complain about.

10

Samuel

9 Jul 2025

·

Stayed 2 nights

Great location, easy and convenient access to many places in GZ. There are some parks and exercise facility about half mile away.

10

Samuel

20 Jul 2025

·

Stayed 4 nights

Good location, easy access. Subway station is a bit far but lots of shopping and food choices.

10

Angelique

6 Jan 2026

·

Stayed 2 nights

Chambre splendide Petit déjeuner royal Localisation pas centrale mais avec les véhicules didi, facile de se déplacer à moindre frais.

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10

Zhen Liang

4 Jan 2024

·

Stayed 3 nights

Easy walk to nearby shopping centers. Friendly staff and nice room. Nice city view.

8

Milos

9 Dec 2025

·

Stayed 2 nights

Good enough for 2 nights stay… good value for the price… big rooms… location so so… need short ride didi to go to visit places or shopping malls

10

Suzanne Lee

12 Jun 2025

·

Stayed 10 nights

Close to nearly everything . Safe area. Lots of taxis available

8

Ng

16 Jan 2026

·

Stayed 4 nights

Clean room Gd location

10

Ayaz

16 Dec 2025

·

Stayed 4 nights

Spotlessly clean and well-maintained. A truly excellent 5-star hotel with a fantastic location.

10

Jean Franck

19 Oct 2023

·

Stayed 4 nights

Very convenient location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and taste, but several guests found it crowded with waits and said quality can vary. A few noted underwhelming dishes or high prices in other outlets.

Related guest reviews

10

John

11 Jan 2026

·

Stayed 3 nights

Check in was quick. The room was clean. Breakfast had a wide variety to select from. If you want to swim in the pool, you need to bring a bathing cap!! The best part of our stay was meeting Julia from Guest Relations. She speaks Russian and was helpful during our stay as there were Russian speakers in my group.

6

Christian

16 May 2025

·

Stayed 6 nights

Ich komme seit 15 Jahren jährlich in dieses Hotel. Leider sind die Zimmer nicht mehr so gut wie früher. Die Klimaanlage im Zimmer ging nicht und es gab auch kein Fenster welches man öffnen konnte. Nach mehrmaligem Bescheid geben an der Rezeption konnte das Problem leider nicht behoben werden. Daher für diesen Aufenthalt keine gute Bewertung. Auch das Frühstück war nicht mehr so gut wie früher. Manchmal gibt es Frühstück bis 11 Uhr und manchmal bis 10 Uhr. Oft is es so überfüllt das eine längere Wartezeit besteht - das nervt morgens wenn man frühstücken möchte (und dafür Geld im Voraus bezahlt hat)…

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6

karl

26 Oct 2025

·

Stayed 15 nights

The lobby area by bathroom had a bad sewage smell at times , the food options for breakfast was poor, the meals lacked flavour at the lounge bar on ground floor

10

Angelique

6 Jan 2026

·

Stayed 2 nights

Chambre splendide Petit déjeuner royal Localisation pas centrale mais avec les véhicules didi, facile de se déplacer à moindre frais.

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10

Abhik

13 Nov 2024

·

Stayed 2 nights

Wonderful stay. The room was very clean, spacious and extremely comfortable. The breakfast buffet was fabulous! There was a wide choice of delicious items including both Chinese and continental cuisine. The staff of the reception was friendly, efficient and polite. I will stay in this hotel again.

10

Jose miguel

1 Nov 2025

·

Stayed 3 nights

Comida deliciosa pero un dolor el desayuno. Nunca hay mesas disponibles. Demasiado lleno

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6

Chengetayi

13 Jun 2024

·

Stayed 8 nights

It was okay Food is rather over priced and menu can improve

4

Hyeokyoung

7 Dec 2025

·

Stayed 2 nights

조식 부페레스토랑 음식이 별로ᆢ 계란 오믈렛등은 맛이 없기가 쉽지 않은데 너무 맛이 없었고 1층 로비화장실 시설은 좋았으나 위생관리가 엉망이어서 냄새가 나는 등 5성급 호텔에 어울리지 않았음 단,벨데스크 직원들은 친절하고 좋았습니다

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10

Sharareh

25 Oct 2025

·

Stayed 7 nights

The breakfast was fresh with choice variety. Hotel’s staff were always polite, charming, and eager to provide help when needed.

10

Lydia

5 Nov 2024

·

Stayed 5 nights

Gorgeous rooms! Fast room service. Restaurant and bar areas are wondering with lots of options. Vegan options were plentiful and service was great for entire stay!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $113	3 $113
4 $74	5 $96	6 $93	7 $88	8 $88	9 $100	10 $114
11 $88	12 $100	13 $113	14 $225	15 $326	16 $356	17 $356
18 $299	19 $140	20 $139	21 $139	22 $274	23 $240	24 $345
25 $310	26 $265	27 $129	28 $110	29 $131	30 $145	31 $237

Sofitel Guangzhou Sunrich

Prices for Sofitel Guangzhou Sunrich

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Magnifique)

Suite, 1 King Bed (Opera)

Family Room, 1 Bedroom, City View

Superior Room, 2 Twin Beds

Luxury Room, 1 King Bed

Superior Room, 1 King Bed

Junior Suite, 1 King Bed

Presidential Suite, 1 King Bed

Premium Room, 2 Double Beds

Luxury Room, 1 King Bed, Club

Room, 2 Twin Beds (Magnifique)

Comfort Suite (Artist)

Superior Room, 1 King Bed, Club

Guest reviews of Sofitel Guangzhou Sunrich

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sofitel Guangzhou Sunrich

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $108	24 $94	25 $86	26 $86
27 $82	28 $93	29 $93	30 $92