Senses Riviera Maya Oceanfront Boutique hotel - Adults only
From
US$ 149
/noite
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From
US$ 149
/noite
Sobre este alojamento
Mime-se com o serviço de massagens no local, ou desfrute de uma piscina exterior. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades
Mime-se com o serviço de massagens no local, ou desfrute de uma piscina exterior. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, armazenamento de bagagem e elevador. Este hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges.
Quartos
Os 38 quartos climatizados oferecem Smart TV e banheiras de hidromassagem privativas interiores. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas, com um polibã e uma banheira separados, dispõem de uma banheira de hidromassagem e de um chuveiro fixo. As comodidades incluem ainda cofres com capacidade para computadores portáteis e secretárias. A limpeza dos quartos é efetuada diária.
Localização
Com uma estadia nSenses Riviera Maya Oceanfront Boutique hotel - Adults only em Playa del Carmen, ficará em frente à praia, apenas a alguns passos de Praia Paradise e a 3 minuto(s) de carro de Campo de Golfe de Playa Paraiso. Este hotel de praia está a 7,7 km (4,8 mi) de Praia de Maroma e a 11,6 km (7,2 mi) de Parque Ecológico Tres Rios.
O que há nas proximidades
Praia Paradise(0.1 milhas)
Campo de Golfe de Playa Paraiso(1 milhas)
Boutique Cirque du Soleil em Vidanta Riviera Maya(1.5 milhas)
Campo de Golfe Nicklaus Design(1.8 milhas)
Praia de Maroma(4.8 milhas)
Parque Ecológico Tres Rios(7.2 milhas)
Jardim Botânico Dr. Alfredo Barrera Marín(7.4 milhas)
Cápsula del Tiempo del Santuario de la Esperanza(7.4 milhas)
Campo de Golfe El Camaleón Mayakoba(8.4 milhas)
Monumento Ruta de los Cenotes(8.6 milhas)
Spa da Selva(9.9 milhas)
Praça de Puerto Morelos(10 milhas)
Iglesia Católica de San José(10 milhas)
Praia Ojo de Agua(10 milhas)
Farol Inclinado(10 milhas)
Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(34.3 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(23.5 milhas)
Aeroporto Internacional de Tulum (TQO)(78.5 milhas)
Serviço de transporte ao aeroporto
Elevador
Jardim
Bilhar
Caiaque
Toalhas
Localização
Carretera Chetumal-Cancún 307, Fracc. Playa Paraiso
Praia Paradise (0.1 milhas)
Campo de Golfe de Playa Paraiso (1 milhas)
Boutique Cirque du Soleil em Vidanta Riviera Maya (1.5 milhas)
Campo de Golfe Nicklaus Design (1.8 milhas)
Praia de Maroma (4.8 milhas)
Parque Ecológico Tres Rios (7.2 milhas)
Opções de quartos
6
Pool View Suite
Detalhes do quarto
Dormidas 2
1076 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privada interiorBanheira de hidromassagem privada
10
Ocean Front Suite
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1076 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina de mergulhoBanheira de hidromassagem privada interior
14
Ocean View Suite
Detalhes do quarto
Dormidas 2
1076 ft²
Ar condicionadoWi-Fi (gratuito)Sala de estar separadaBanheira de hidromassagem privada interiorBanheira de hidromassagem privada
12
Suite Lua de Mel, 1 cama king-size, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
1184 ft²
Área de refeições separadaAr condicionadoWi-Fi (gratuito)Sala de estar separadaPiscina de mergulhoBanheira de hidromassagem privada interior
Avaliações dos hóspedes sobre Senses Riviera Maya Oceanfront Boutique hotel - Adults only
7
Bom
Com base em 1.002 avaliações verificadas
Quem se hospeda aqui?
Casal
100%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Senses Riviera Maya - Ocean Front Boutique Hotel - Apenas para adultos, as avaliações descrevem uma escapada tranquila, reservada a adultos, com quartos espaçosos com vista para o mar e funcionários atenciosos, mas relatórios consistentes mencionam instalações antigas, comodidades limitadas e problemas de manutenção que afetam o conforto.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Senses Riviera Maya - Ocean Front Boutique Hotel - Apenas para adultos, as avaliações descrevem uma escapada tranquila, reservada a adultos, com quartos espaçosos com vista para o mar e funcionários atenciosos, mas relatórios consistentes mencionam instalações antigas, comodidades limitadas e problemas de manutenção que afetam o conforto.
muitos hóspedes apreciam o ambiente relaxante, a vista para o mar e o serviço personalizado da propriedade menor. As desvantagens comuns incluem falta de água quente e quedas de energia, cheiros de mofo ou bolor com roupas de cama manchadas, banheiras quebradas ou não abastecidas, falhas no elevador, cardápios limitados com pequenas porções e serviço lento, locais que fecham cedo e acesso à praia rochoso ou indireto. Espere uma estadia isolada e discreta, focada em relaxar à beira da piscina, em vez de comodidades ou vida noturna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As comodidades são limitadas, com um restaurante principal e um bar de lanches que fecham cedo, e pouca animação ou atividades. Muitas avaliações relatam problemas de manutenção e confiabilidade, incluindo azulejos de piscina soltos, piscinas no telhado/jacuzzis ou piscinas de mergulho inoperantes, falhas no elevador e energia ou água intermitente.
Avaliações dos hóspedes relacionadas
8
Alan
21 de jul. de 2025
·
A estadia foi de 6 noites
We enjoyed our stay at the property. It was quiet and perfect for relaxing. The staff was excellent and very friendly. I gave it 4 stars as there were a number of areas that need to be addressed. Drawbacks - There is only one restaurant and the choices where very limited. I had to complain to the chef as the same menu was served three times during our stay. I must say that he did listen and changed it up. The infinity pool is the only feature of the property. However it does need a complete makeover. The pool has many loose tiles. The beach next to the property is not safe for swimming and has a lot of seaweed, but just down the steps on the one side you can walk a short distance to a safe swimmable beach. I understand that the property is under new management and a makeover is planed.
We enjoyed our stay at the property. It was quiet and perfect for relaxing. The staff was excellent and very friendly. I gave it 4 stars as there were a number of areas that need to be addressed. Drawbacks - There is only one restaurant and the choices where very limited. I had to complain to the chef as the same menu was served three times during our stay. I must say that he did listen and changed it up. The infinity pool is the only feature of the property. However it does need a complete makeover. The pool has many loose tiles. The beach next to the property is not safe for swimming and has a lot of seaweed, but just down the steps on the one side you can walk a short distance to a safe swimmable beach. I understand that the property is under new management and a makeover is planed.
2
Terra
30 de out. de 2025
·
A estadia foi de 5 noites
The front staff was rude. I paid for the all inclusive online and was told I didn't and had to pay again at the resort ( so did multiple people during my stay) there is no easy beach access. My husband cut his foot in their broken down pool. 1 beer available and same repetitive food everyday. Just don't do it
The front staff was rude. I paid for the all inclusive online and was told I didn't and had to pay again at the resort ( so did multiple people during my stay) there is no easy beach access. My husband cut his foot in their broken down pool. 1 beer available and same repetitive food everyday. Just don't do it
4
Pascal
18 de out. de 2025
·
A estadia foi de 7 noites
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
2
Harold
2 de mai. de 2025
·
A estadia foi de 7 noites
The place was not what it shows, there was no water for 2 nights of the stay, The water was yellow when filling the hot tubs. Was going to be a nice week to relax and to not be able to shower after a hot day is not what I call relaxing
The place was not what it shows, there was no water for 2 nights of the stay, The water was yellow when filling the hot tubs. Was going to be a nice week to relax and to not be able to shower after a hot day is not what I call relaxing
6
Zanita
17 de mar. de 2025
·
A estadia foi de 4 noites
If you’re looking for peace and quiet this is the place for you, but if you’re looking for entertainment, shops, and a little bit of fun this is not the place!!! You would have to get a taxi to 1 of 2 nearby places which is $30 back and forward!!! They only have two restaurants both for lunch, one for just lunch which closes at 5pm and for dinner it starts at 6pm and close at 10pm!! They have a small selection of food, no substitute and dinner changes every night it was 2 nights we definitely didn’t eat anything because we didn’t care for what was on the menu!!!! There is no arcade just a pool table and a dart board!!! A vending machine that only take pesos!! No water sports like it says and golfing was never offered as an amenity when it’s listed on the site!!! Plunge pool, and main pool was falling apart a serious renovation is needed!!! But if you can overlook certain things than you’ll enjoy your time!!!
If you’re looking for peace and quiet this is the place for you, but if you’re looking for entertainment, shops, and a little bit of fun this is not the place!!! You would have to get a taxi to 1 of 2 nearby places which is $30 back and forward!!! They only have two restaurants both for lunch, one for just lunch which closes at 5pm and for dinner it starts at 6pm and close at 10pm!! They have a small selection of food, no substitute and dinner changes every night it was 2 nights we definitely didn’t eat anything because we didn’t care for what was on the menu!!!! There is no arcade just a pool table and a dart board!!! A vending machine that only take pesos!! No water sports like it says and golfing was never offered as an amenity when it’s listed on the site!!! Plunge pool, and main pool was falling apart a serious renovation is needed!!! But if you can overlook certain things than you’ll enjoy your time!!!
6
William
10 de out. de 2025
·
A estadia foi de 5 noites
Hotel was without power or running water for over 24 hours
Hotel was without power or running water for over 24 hours
4
Roxanne
18 de nov. de 2024
·
A estadia foi de 7 noites
Power outages, no beach access, limited food options. Not worth the money. Find another resort.
Power outages, no beach access, limited food options. Not worth the money. Find another resort.
4
Freda
20 de out. de 2025
·
A estadia foi de 4 noites
When we arrived, we were told that the elevators were out, and our room was located on the 3rd floor. Plunge pool on the balcony was filled with dirty water and hair. Room smelled like mildew. Only 2 restaurants, the one on the rooftop changed their menu once, and the snack bar food stayed the same. Waited over an hour for scrambled eggs and waffles during breakfast, food was cold the two times we did eat at the hotel, and everything closes early. No activities whatsoever!!!! Hotel staff kept offering us drugs. The hotel itself needs a complete upgrade. View was amazing!!!! Lobby staff were great and very friendly. Honestly I wouldn't waste my time or money here unless it were FREE.
When we arrived, we were told that the elevators were out, and our room was located on the 3rd floor. Plunge pool on the balcony was filled with dirty water and hair. Room smelled like mildew. Only 2 restaurants, the one on the rooftop changed their menu once, and the snack bar food stayed the same. Waited over an hour for scrambled eggs and waffles during breakfast, food was cold the two times we did eat at the hotel, and everything closes early. No activities whatsoever!!!! Hotel staff kept offering us drugs. The hotel itself needs a complete upgrade. View was amazing!!!! Lobby staff were great and very friendly. Honestly I wouldn't waste my time or money here unless it were FREE.
4
Emilique
23 de out. de 2025
·
A estadia foi de 4 noites
Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back
Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back
2
Passiyon
2 de set. de 2025
·
A estadia foi de 4 noites
Property was not like the pictures. Needs serious renovations. Food menu can be updated, steak everyday breakfast, lunch and dinner is excessive. Pool dirty definitely got bv from it and there is no ice machine or laundry on site. Getting a ride from the resort to downtown Cancun and back was 125$ rip off!
Property was not like the pictures. Needs serious renovations. Food menu can be updated, steak everyday breakfast, lunch and dinner is excessive. Pool dirty definitely got bv from it and there is no ice machine or laundry on site. Getting a ride from the resort to downtown Cancun and back was 125$ rip off!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback é misto: enquanto alguns acharam os espaços limpos, muitos relatam cheiros de mofo ou bolor, quartos úmidos e roupas de cama e toalhas manchadas ou gastas. A limpeza e o reabastecimento de itens básicos (toalhas, produtos de higiene pessoal) são inconsistentes.
Avaliações dos hóspedes relacionadas
6
Carla
25 de fev. de 2024
·
A estadia foi de 4 noites
The property can definitely go for an upgrade. Stains were definitely on the sheets and pillows. Towels not even white. The robes were definitely dirty or shall I say old.
The property can definitely go for an upgrade. Stains were definitely on the sheets and pillows. Towels not even white. The robes were definitely dirty or shall I say old.
4
Felix
25 de ago. de 2025
·
A estadia foi de 7 noites
The Staff was great, the property need some TLC, the pool wasn’t clean.
The Staff was great, the property need some TLC, the pool wasn’t clean.
4
nelson
6 de abr. de 2025
·
A estadia foi de 1 noite
Outdated and not very clean. It seems to me that this used to be condos then turned to hotel. The bed covers smelled old and the bathroom had mold. The best thing about this place is the pool and that's it.
Outdated and not very clean. It seems to me that this used to be condos then turned to hotel. The bed covers smelled old and the bathroom had mold. The best thing about this place is the pool and that's it.
8
Harrel
22 de fev. de 2026
·
A estadia foi de 5 noites
Room was always kept clean. The only way we received clean towels was to request towels from the concierge.
Room was always kept clean. The only way we received clean towels was to request towels from the concierge.
4
PENELOPE
9 de jan. de 2024
·
Originalmente reservamos dos noches y optamos por irnos pasando la primera. Desde que llegamos nadie nos recibió o dio indicaciones dónde esperar, pasaban de las 3:00pm y nuestra habitación no estaba lista. Nunca hubo WiFi ya que al parecer no funcionaba y la compañía no había ido a arreglarlo. En cuanto a limpieza, pedimos dos toallas y estaban sucias, la bata de baño dentro de la habitación tenía un cabello lo cual indicaba que no fue bien lavada. Las instalaciones se ven deterioradas, la decoración del cuarto deja mucho que desear y hace falta mantenimiento. A la hora de la cena se suponía era un menú italiano y al llegar sólo había dos charolas y ya sin comida, si bien volvieron a servir esto fue porque tuvimos que pedir por ello, lo cual siendo un “All inclusive” para nada cumplió en lo absoluto la expectativa. Lo único que vale la pena es la vista desde la alberca, eso si está muy lindo. Al momento de irnos había 4 personas en la recepción y lo único que hicieron fue cortar el brazalete sin preguntar por la experiencia o algo similar, no hace falta mencionar que nadie nos apoyó con el equipaje. No volvería honestamente.
Originalmente reservamos dos noches y optamos por irnos pasando la primera. Desde que llegamos nadie nos recibió o dio indicaciones dónde esperar, pasaban de las 3:00pm y nuestra habitación no estaba lista. Nunca hubo WiFi ya que al parecer no funcionaba y la compañía no había ido a arreglarlo. En cuanto a limpieza, pedimos dos toallas y estaban sucias, la bata de baño dentro de la habitación tenía un cabello lo cual indicaba que no fue bien lavada. Las instalaciones se ven deterioradas, la decoración del cuarto deja mucho que desear y hace falta mantenimiento. A la hora de la cena se suponía era un menú italiano y al llegar sólo había dos charolas y ya sin comida, si bien volvieron a servir esto fue porque tuvimos que pedir por ello, lo cual siendo un “All inclusive” para nada cumplió en lo absoluto la expectativa. Lo único que vale la pena es la vista desde la alberca, eso si está muy lindo. Al momento de irnos había 4 personas en la recepción y lo único que hicieron fue cortar el brazalete sin preguntar por la experiencia o algo similar, no hace falta mencionar que nadie nos apoyó con el equipaje. No volvería honestamente.
4
David
19 de fev. de 2024
·
A estadia foi de 5 noites
No beach of their own, no beach chairs , no beach towels most of the time. One of the staff in the restaurant was very rude. No room service, no water one day. Shower had some mold around the edges. View was great, room was pretty nice.
No beach of their own, no beach chairs , no beach towels most of the time. One of the staff in the restaurant was very rude. No room service, no water one day. Shower had some mold around the edges. View was great, room was pretty nice.
4
Daniel
13 de abr. de 2025
·
A estadia foi de 2 noites
El personal es muy amable, pero el hotel deja mucho que desear en cuanto alimentos y las habitaciones. Los alimentos son de malos a peor, hoy por ejemplo en el desayuno nos sirvieron huevo fríos y los chilaquiles parecían batidillo. La habitación aunque es muy amplia y podría tener mucho potencial, termina siendo mala ya que hay humedad por todos lados y da mal aspecto, las almohadas están horribles y ni siquiera son de una cama kingsize parecían cojines de sala, los espejos y llaves así como accesorios oxidados, incluso la plancha y soporte estaban en extremo deteriorados y sucios, valdría la pena que los retiren mejor ya que dan muy mal aspecto. La plancha incluso mancho mi ropa. Lo peor, la habitación tenía jacuzzi y dijimos que sería una buena experiencia para relajarnos y al llenar la tina vimos el agua turbia amarilla y pensamos que tal ve era agua tratada para cuidar el ambiente pero no, llenamos un vaso de agua y esta salió limpia del filtro por lo que dedujimos que la tina estaba sucia, nos dio asco y la vdd ya arruinó un poco la experiencia. En fin, no lo volvería a elegir creo que las fotos de la página web están retocadas ocultando o dando una apariencia que no es... el hotel tiene mucho potencial, buena ubicación, acceso a la playa pero por el precio/calidad buscaría otras opciones
El personal es muy amable, pero el hotel deja mucho que desear en cuanto alimentos y las habitaciones. Los alimentos son de malos a peor, hoy por ejemplo en el desayuno nos sirvieron huevo fríos y los chilaquiles parecían batidillo. La habitación aunque es muy amplia y podría tener mucho potencial, termina siendo mala ya que hay humedad por todos lados y da mal aspecto, las almohadas están horribles y ni siquiera son de una cama kingsize parecían cojines de sala, los espejos y llaves así como accesorios oxidados, incluso la plancha y soporte estaban en extremo deteriorados y sucios, valdría la pena que los retiren mejor ya que dan muy mal aspecto. La plancha incluso mancho mi ropa. Lo peor, la habitación tenía jacuzzi y dijimos que sería una buena experiencia para relajarnos y al llenar la tina vimos el agua turbia amarilla y pensamos que tal ve era agua tratada para cuidar el ambiente pero no, llenamos un vaso de agua y esta salió limpia del filtro por lo que dedujimos que la tina estaba sucia, nos dio asco y la vdd ya arruinó un poco la experiencia. En fin, no lo volvería a elegir creo que las fotos de la página web están retocadas ocultando o dando una apariencia que no es... el hotel tiene mucho potencial, buena ubicación, acceso a la playa pero por el precio/calidad buscaría otras opciones
4
William
11 de jan. de 2024
·
A estadia foi de 5 noites
Spend your money elsewhere. Too old and just has too many issues that the awesome view just can’t fix. Pros: Great views, small adults only hotel, nice sized room, very friendly staff that tried their best to get things working. Cons: our room was filthy, the floors were stained, hair in the bathtub, and bed bugs we had to spray with bug repellent. TV didn’t work the 1st two days and then the internet stopped worked for the last 3 days. The location is between Cancun and Playa Del Carmen, so close to nothing. There’s no rideshare, so the only way to get around is by taxi. And the pricing is way too high. It’s also down a very bumpy, DARK road, not safe. Since there’s no restaurant, you’re stuck eating the “all inclusive” food they prepare, which ended up to be just okay limited buffets. The food was the same every single day. The AC is stuck on freezer mode, and they lock it, so your options are freezer mode or off. The back slider was broken, didn’t shut and there was a gab in the actual window pain that allowed a steady flow of wind/rain. We used towels to plug this, as it got pretty windy and loud. NO blackout shades, the sun is bright in the morning and there’s no way to fix this, as the storm shades were also broken. Although the hotel is next to the beach, there’s actually no real beach behind the hotel, just rocks, so you have to go down stairs to get to the neighbors beach. The left side is easy, but the right side is HAZARDOUS, with broken stairs.
Spend your money elsewhere. Too old and just has too many issues that the awesome view just can’t fix. Pros: Great views, small adults only hotel, nice sized room, very friendly staff that tried their best to get things working. Cons: our room was filthy, the floors were stained, hair in the bathtub, and bed bugs we had to spray with bug repellent. TV didn’t work the 1st two days and then the internet stopped worked for the last 3 days. The location is between Cancun and Playa Del Carmen, so close to nothing. There’s no rideshare, so the only way to get around is by taxi. And the pricing is way too high. It’s also down a very bumpy, DARK road, not safe. Since there’s no restaurant, you’re stuck eating the “all inclusive” food they prepare, which ended up to be just okay limited buffets. The food was the same every single day. The AC is stuck on freezer mode, and they lock it, so your options are freezer mode or off. The back slider was broken, didn’t shut and there was a gab in the actual window pain that allowed a steady flow of wind/rain. We used towels to plug this, as it got pretty windy and loud. NO blackout shades, the sun is bright in the morning and there’s no way to fix this, as the storm shades were also broken. Although the hotel is next to the beach, there’s actually no real beach behind the hotel, just rocks, so you have to go down stairs to get to the neighbors beach. The left side is easy, but the right side is HAZARDOUS, with broken stairs.
2
Victoria Ann
31 de jul. de 2025
·
A estadia foi de 6 noites
I booked a 6-night stay for my birthday and had to leave after just one night. The room was unbearably humid and covered in black mold, which immediately triggered my asthma. I messaged the hotel right away with photos and explained my health concerns. They promised a manager would speak with me the next morning, but he was conveniently “unavailable” all day despite multiple attempts. The front desk offered another room, but I was too disgusted and worried for my health to stay. I checked out by early afternoon and moved to another hotel. Since then, the hotel has ignored all emails from me and Expedia requesting a refund. Extremely disappointed, this place is unsanitary and unprofessional.
I booked a 6-night stay for my birthday and had to leave after just one night. The room was unbearably humid and covered in black mold, which immediately triggered my asthma. I messaged the hotel right away with photos and explained my health concerns. They promised a manager would speak with me the next morning, but he was conveniently “unavailable” all day despite multiple attempts. The front desk offered another room, but I was too disgusted and worried for my health to stay. I checked out by early afternoon and moved to another hotel. Since then, the hotel has ignored all emails from me and Expedia requesting a refund. Extremely disappointed, this place is unsanitary and unprofessional.
2
Angel
16 de fev. de 2025
·
*DO NOT STAY* unfortunately this place was such a disappointment. We booked a 7day stay and had to switch rooms 3 times due to MOLD. The rooms are filled with mold in the shower, bathtub, walls, ceiling, & even the bed sheets. There is NO hot water, barely lukewarm if you’re lucky they told us that the boiler was broken. We didn’t get to use tub because the water was pee yellow (No Exaggeration) we brought it up to a worker and got the response of “that’s just the water it’s fine”. The toilet in our third from was running 24hr. There was nothing good about this place we thought the reviews were a little exaggerated and trust me they are not. This place is filthy they do not clean the rooms, sheets, or towels all the sheets were stained or with mold as well as the towels. There was maintenance workers walking around all day but nothing seemed to be getting fixed. The front desk staff do not care about what is going on in these rooms or if you are comfortable with your stay. There is no real beach access you have to climb down and over rocks with the water hitting against them to cross over to the beach it was very dangerous. The jacuzzi on the roof top don’t work they are never filled and look filthy. If you want to waste your money stay here but I would recommend spending a little extra for better quality and service.
*DO NOT STAY* unfortunately this place was such a disappointment. We booked a 7day stay and had to switch rooms 3 times due to MOLD. The rooms are filled with mold in the shower, bathtub, walls, ceiling, & even the bed sheets. There is NO hot water, barely lukewarm if you’re lucky they told us that the boiler was broken. We didn’t get to use tub because the water was pee yellow (No Exaggeration) we brought it up to a worker and got the response of “that’s just the water it’s fine”. The toilet in our third from was running 24hr. There was nothing good about this place we thought the reviews were a little exaggerated and trust me they are not. This place is filthy they do not clean the rooms, sheets, or towels all the sheets were stained or with mold as well as the towels. There was maintenance workers walking around all day but nothing seemed to be getting fixed. The front desk staff do not care about what is going on in these rooms or if you are comfortable with your stay. There is no real beach access you have to climb down and over rocks with the water hitting against them to cross over to the beach it was very dangerous. The jacuzzi on the roof top don’t work they are never filled and look filthy. If you want to waste your money stay here but I would recommend spending a little extra for better quality and service.
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Quartos
Os quartos são muito grandes, com vista para o mar e varandas privativas, mas os acessórios parecem antigos e vários hóspedes tiveram problemas com banheiras não funcionando, controles de ar-condicionado travados e Wi-Fi pouco confiável. Problemas com água quente e umidade também são mencionados.
Avaliações dos hóspedes relacionadas
6
Lynn
2 de fev. de 2023
·
We did not like the fact that there were very large water bugs in our room. We killed three of them. The food options were also very limited, but the staff was very accommodating and extremely friendly.
We did not like the fact that there were very large water bugs in our room. We killed three of them. The food options were also very limited, but the staff was very accommodating and extremely friendly.
6
Kiamaly
14 de ago. de 2025
·
A estadia foi de 6 noites
food was meh most of the time and they had a really bad hot water problem
food was meh most of the time and they had a really bad hot water problem
8
Christopher
29 de jan. de 2024
·
No hot water. Run down resort far away from everything. Drinks are terrible. Food okay. Rooms are huge. No pool towels. They ask for money to clean your room. Sheets and bath towels were stained and dirty.
No hot water. Run down resort far away from everything. Drinks are terrible. Food okay. Rooms are huge. No pool towels. They ask for money to clean your room. Sheets and bath towels were stained and dirty.
2
Pauline
5 de mar. de 2025
·
A estadia foi de 7 noites
The restaurant here is horrible. IF you get your food, great presentation but tastes awful. The snack cafe is closed at 4:30 so the restaurant is your only option for dinner. We walked out multiple times for waiting over an hour and other times for not getting what we ordered and when we got food it was cold and way overcooked. The only thing good at the restaurant was one waiter, Hernan. When we had him, our experience was better. Food was still bad but he took good care of us. The wait staff around the pool and in the snack cafe were great. On the site they show pictures of a beach with chairs and huts. This is the neighboring property, NOT Senses. No beach to speak of unless you walk to the public ones. The scenery is beautiful but I would never go back to this resort. The hot tubs on the property are empty, old and broken. If you want your balcony tub filled, you have to request maintenance to do it. We did that and they never came. Another couple we were travelling with did the same, never showed for them either. They couldn't plug anything in due to outlet corrosion in their room. Literally, sparks flew. You have to ask for everything they say they provide right down to water and a hair dryer. Half of the tiles are missing in the pool or get stuck to you when you get out. We addressed our concerns with the front desk and they did absolutely nothing. DO NOT STAY HERE - YOU WILL LEAVE DISAPPOINTED AND HUNGRY!! It's run so poorly, a shame really.
The restaurant here is horrible. IF you get your food, great presentation but tastes awful. The snack cafe is closed at 4:30 so the restaurant is your only option for dinner. We walked out multiple times for waiting over an hour and other times for not getting what we ordered and when we got food it was cold and way overcooked. The only thing good at the restaurant was one waiter, Hernan. When we had him, our experience was better. Food was still bad but he took good care of us. The wait staff around the pool and in the snack cafe were great. On the site they show pictures of a beach with chairs and huts. This is the neighboring property, NOT Senses. No beach to speak of unless you walk to the public ones. The scenery is beautiful but I would never go back to this resort. The hot tubs on the property are empty, old and broken. If you want your balcony tub filled, you have to request maintenance to do it. We did that and they never came. Another couple we were travelling with did the same, never showed for them either. They couldn't plug anything in due to outlet corrosion in their room. Literally, sparks flew. You have to ask for everything they say they provide right down to water and a hair dryer. Half of the tiles are missing in the pool or get stuck to you when you get out. We addressed our concerns with the front desk and they did absolutely nothing. DO NOT STAY HERE - YOU WILL LEAVE DISAPPOINTED AND HUNGRY!! It's run so poorly, a shame really.
2
Buddy Alan
31 de mai. de 2025
·
A estadia foi de 5 noites
Pictures were very misleading there was not beach front to enjoy to walk on. A/C did not work very well at all. Plug pool that we paid to have did not work wouldn’t even fill with water. No transportation to shop without paying $300USD.
Pictures were very misleading there was not beach front to enjoy to walk on. A/C did not work very well at all. Plug pool that we paid to have did not work wouldn’t even fill with water. No transportation to shop without paying $300USD.
6
Ashley
28 de jun. de 2024
·
A estadia foi de 6 noites
My partner and I stayed here for a week at the beginning of June. Overall we had a lovely time, it was very quiet and felt like we didn’t have to share the pool or restaurant with many other guests. We enjoyed the most of the food and drinks. The downsides were no wifi for the entire week, and my cell had no service in Mexico so it was very inconvenient. At one point while applying sunscreen in our room housekeeping just barged in without even knocking, we weren’t in our swimsuits yet so it was a little uncomfortable having someone come into the room while we were naked.
My partner and I stayed here for a week at the beginning of June. Overall we had a lovely time, it was very quiet and felt like we didn’t have to share the pool or restaurant with many other guests. We enjoyed the most of the food and drinks. The downsides were no wifi for the entire week, and my cell had no service in Mexico so it was very inconvenient. At one point while applying sunscreen in our room housekeeping just barged in without even knocking, we weren’t in our swimsuits yet so it was a little uncomfortable having someone come into the room while we were naked.
10
Jennifer
6 de jul. de 2025
·
A estadia foi de 7 noites
This resort is small & quiet for couples looking for an intimate experience. The staff was friendly and accomodating. The food & drinks were wonderful! The room was spacious, clean & the views & sound of the ocean all day!
This resort is small & quiet for couples looking for an intimate experience. The staff was friendly and accomodating. The food & drinks were wonderful! The room was spacious, clean & the views & sound of the ocean all day!
4
Freda
20 de out. de 2025
·
A estadia foi de 4 noites
When we arrived, we were told that the elevators were out, and our room was located on the 3rd floor. Plunge pool on the balcony was filled with dirty water and hair. Room smelled like mildew. Only 2 restaurants, the one on the rooftop changed their menu once, and the snack bar food stayed the same. Waited over an hour for scrambled eggs and waffles during breakfast, food was cold the two times we did eat at the hotel, and everything closes early. No activities whatsoever!!!! Hotel staff kept offering us drugs. The hotel itself needs a complete upgrade. View was amazing!!!! Lobby staff were great and very friendly. Honestly I wouldn't waste my time or money here unless it were FREE.
When we arrived, we were told that the elevators were out, and our room was located on the 3rd floor. Plunge pool on the balcony was filled with dirty water and hair. Room smelled like mildew. Only 2 restaurants, the one on the rooftop changed their menu once, and the snack bar food stayed the same. Waited over an hour for scrambled eggs and waffles during breakfast, food was cold the two times we did eat at the hotel, and everything closes early. No activities whatsoever!!!! Hotel staff kept offering us drugs. The hotel itself needs a complete upgrade. View was amazing!!!! Lobby staff were great and very friendly. Honestly I wouldn't waste my time or money here unless it were FREE.
6
Daniel
29 de jan. de 2024
·
A estadia foi de 7 noites
Bartenders and Servers were fantastic. Christian, Hernan, Rafael and others were great. Property should mention WhatsApp is needed for any communication as rooms do not have phones before arrival. Limited dining options but food was good. Room is big but smelt musty. Sheets were visibly stained on arrival. Patio door very difficult to open and did not close/lock. On windy nights the wind would whistle through the doors. No frills here, great view. Nice shared beach. If you’re looking for a quiet no nonsense lazy vacation this is your spot. Did not enjoy massage therapist trying to book clients while dining for dinner.
Bartenders and Servers were fantastic. Christian, Hernan, Rafael and others were great. Property should mention WhatsApp is needed for any communication as rooms do not have phones before arrival. Limited dining options but food was good. Room is big but smelt musty. Sheets were visibly stained on arrival. Patio door very difficult to open and did not close/lock. On windy nights the wind would whistle through the doors. No frills here, great view. Nice shared beach. If you’re looking for a quiet no nonsense lazy vacation this is your spot. Did not enjoy massage therapist trying to book clients while dining for dinner.
10
James
5 de jun. de 2025
·
A estadia foi de 7 noites
All in all the stay was great. Top notch food, the room was pretty clean and the staff was friendly. Thw jacuzzi tub in the room ran out of hot water by the time it was 1/4 of the way full which wasnt all that great. I think the bartenders, waiters and the staff made the stay a lot better. The location was much different than Cancun as you could not walk anywhere from the property except along the beach. It was a good mile walk from property to the main road and then 30-45min in either direction to get into town. Taxi to Playa Del Carmen ferry was 20$ ea way which was more than reasonable. Air conditioning in the room was non adjustable. It was either in or off as it controlled a the rooms which we managed fairly well as it was comfortable and maybe even a bit cold. Would we recommend the resort. Definitely. Would we stay there again. More than likely. We like to explore a lot more than we did so we will probably pick something a bit closer to town or at the very least along a bus line.
All in all the stay was great. Top notch food, the room was pretty clean and the staff was friendly. Thw jacuzzi tub in the room ran out of hot water by the time it was 1/4 of the way full which wasnt all that great. I think the bartenders, waiters and the staff made the stay a lot better. The location was much different than Cancun as you could not walk anywhere from the property except along the beach. It was a good mile walk from property to the main road and then 30-45min in either direction to get into town. Taxi to Playa Del Carmen ferry was 20$ ea way which was more than reasonable. Air conditioning in the room was non adjustable. It was either in or off as it controlled a the rooms which we managed fairly well as it was comfortable and maybe even a bit cold. Would we recommend the resort. Definitely. Would we stay there again. More than likely. We like to explore a lot more than we did so we will probably pick something a bit closer to town or at the very least along a bus line.
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Serviço
Os funcionários são amplamente elogiados por sua simpatia e prestatividade, oferecendo atenção personalizada. No entanto, as respostas podem ser lentas, a comunicação geralmente depende do WhatsApp e o check-in, contas ou inclusões do sistema tudo incluso às vezes causam confusão.
Avaliações dos hóspedes relacionadas
4
Wendy Gayle
2 de mar. de 2025
·
A estadia foi de 8 noites
Positives: bartenders, wait staff and maids were exceptional. The beds are very comfortable. Food is very good with a different menu each night. Negatives: concierge service is not friendly at all. They have you text the WhatsApp for anything but they NEVER follow through with your requests. You cannot control the temperature in your room, you have to use the WhatsApp to get the temperature to be changed. There is always a dampness in the room so be prepared to wash ALL your clothes even if they are not dirty. If you even think you may use the pool on your balcony, you better ask as soon as you check in and it MIGHT get filled by the middle of your stay. Otherwise if you like a small quaint hotel on the water and don't require anything extra then this hotel is good.
Positives: bartenders, wait staff and maids were exceptional. The beds are very comfortable. Food is very good with a different menu each night. Negatives: concierge service is not friendly at all. They have you text the WhatsApp for anything but they NEVER follow through with your requests. You cannot control the temperature in your room, you have to use the WhatsApp to get the temperature to be changed. There is always a dampness in the room so be prepared to wash ALL your clothes even if they are not dirty. If you even think you may use the pool on your balcony, you better ask as soon as you check in and it MIGHT get filled by the middle of your stay. Otherwise if you like a small quaint hotel on the water and don't require anything extra then this hotel is good.
10
Candice
18 de mar. de 2025
·
A estadia foi de 8 noites
If you’re looking for peace and tranquillity away from the crowds of tourists this is a beautiful little gem of a hotel situated right on the beach of the Caribbean Sea. The staff is amazing and super friendly - and the food was amazing!
If you’re looking for peace and tranquillity away from the crowds of tourists this is a beautiful little gem of a hotel situated right on the beach of the Caribbean Sea. The staff is amazing and super friendly - and the food was amazing!
8
Dawn
18 de ago. de 2024
·
A estadia foi de 5 noites
Staff is amazing. I didn’t give 5 stars only because there was no way to get sun lotion, drinks, anything without leaving the resort. They have a vending machine but it only takes coins. Does not take credit cards. No store to purchase anything. But next time I will Be prepared with what we need before we get there. Yes we will return. That is how wonderful the staff is and how relaxing this resort is. Only one pool but only 38 rooms and adult only. No crowds. Food was great. I really did enjoy my stay.
Staff is amazing. I didn’t give 5 stars only because there was no way to get sun lotion, drinks, anything without leaving the resort. They have a vending machine but it only takes coins. Does not take credit cards. No store to purchase anything. But next time I will Be prepared with what we need before we get there. Yes we will return. That is how wonderful the staff is and how relaxing this resort is. Only one pool but only 38 rooms and adult only. No crowds. Food was great. I really did enjoy my stay.
4
Pascal
18 de out. de 2025
·
A estadia foi de 7 noites
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
4
Amanda Marie
2 de mar. de 2025
·
A estadia foi de 9 noites
We stayed here recently and did not enjoy our experience. We went as far as to call Expedia customer service and ask for a refund or to transfer to a different restore or something similar to our accommodations but were told that they couldnt help us due to Sense's refund policy. We did speak with the front desk about switching rooms as the one they originally put us in had an active water leak from a bathroom faucet. The hotel did give us an upgrade to "the honeymoon suite", although all this ended up being was an identical room but with a kitchenette with not a single dish or utensil in sight. I will say it appeared that they were starting to do some renos on some of the rooms, so hopefully some long over due TLC will help. This spot has the potential to be an awesome spot if some care and effort is put into its upkeep. They need to broaden their menu in both the snack bar and The Blend (roof top restaurant), they need to step up on the general cleaning of the common areas - we played a fair bit of pool while we were there and the same cigarette butt sat in the same spot on the floor for days, might still be there honestly. Some attention spent on grounds keeping as a fair bit of weeds were growing up through the bricks around the front fountain at the entrance, so its the first thing you see when you arrive. On the plus side a lot of the staff there was amazing to deal with, even with a language barrier, they still were great.
We stayed here recently and did not enjoy our experience. We went as far as to call Expedia customer service and ask for a refund or to transfer to a different restore or something similar to our accommodations but were told that they couldnt help us due to Sense's refund policy. We did speak with the front desk about switching rooms as the one they originally put us in had an active water leak from a bathroom faucet. The hotel did give us an upgrade to "the honeymoon suite", although all this ended up being was an identical room but with a kitchenette with not a single dish or utensil in sight. I will say it appeared that they were starting to do some renos on some of the rooms, so hopefully some long over due TLC will help. This spot has the potential to be an awesome spot if some care and effort is put into its upkeep. They need to broaden their menu in both the snack bar and The Blend (roof top restaurant), they need to step up on the general cleaning of the common areas - we played a fair bit of pool while we were there and the same cigarette butt sat in the same spot on the floor for days, might still be there honestly. Some attention spent on grounds keeping as a fair bit of weeds were growing up through the bricks around the front fountain at the entrance, so its the first thing you see when you arrive. On the plus side a lot of the staff there was amazing to deal with, even with a language barrier, they still were great.
6
Leon
11 de jun. de 2024
·
A estadia foi de 4 noites
Traveled here from houston for my birthday… was promised a birthday gift/acknowledgement that never happened. Check in was smooth and Christian who helped was awesome. If I ever came back to this property it would be because of his assistance and attitude. Great worker. The property is beautiful but staff is very slow. Not all but most of the staff was slow. It would take 30 for fries and then they would come out cold. Breakfast Lunch and Dinner offerings were not good either. For an all inclusive it felt like there were no chefs involved in this food that was served. Stayed 4 nights and never once did they have internet. So I had to use hot spot on my phone. I did love the pool area and the hot tubs on the rooftop looking over the water. They also had an area with pool and darts and a few other games. I had an issue the first night with bed bugs and they moved me to another room where we had towels to dry off but no face towels or medium size towels. The outdoor pool on the balcony was never used and had not been drained from previous use All in all I enjoyed myself and made the best of it but this property was very disappointing in comparison to how it’s displayed online Another Note this property is about 30 miles from anything else so to be an all inclusive and not have a store onsite is not good because they do not have everything to cover all your needs
Traveled here from houston for my birthday… was promised a birthday gift/acknowledgement that never happened. Check in was smooth and Christian who helped was awesome. If I ever came back to this property it would be because of his assistance and attitude. Great worker. The property is beautiful but staff is very slow. Not all but most of the staff was slow. It would take 30 for fries and then they would come out cold. Breakfast Lunch and Dinner offerings were not good either. For an all inclusive it felt like there were no chefs involved in this food that was served. Stayed 4 nights and never once did they have internet. So I had to use hot spot on my phone. I did love the pool area and the hot tubs on the rooftop looking over the water. They also had an area with pool and darts and a few other games. I had an issue the first night with bed bugs and they moved me to another room where we had towels to dry off but no face towels or medium size towels. The outdoor pool on the balcony was never used and had not been drained from previous use All in all I enjoyed myself and made the best of it but this property was very disappointing in comparison to how it’s displayed online Another Note this property is about 30 miles from anything else so to be an all inclusive and not have a store onsite is not good because they do not have everything to cover all your needs
4
Marlen
30 de jul. de 2025
·
A estadia foi de 2 noites
It WAS NOT all inclusive. Only breakfast and dinner was included. So had to pay an extra $200 for all inclusive. The food was good and fresh. There was cracks everywhere in the rooms and balcony. The pictures ARE NOT up to date.
It WAS NOT all inclusive. Only breakfast and dinner was included. So had to pay an extra $200 for all inclusive. The food was good and fresh. There was cracks everywhere in the rooms and balcony. The pictures ARE NOT up to date.
10
Yelena
20 de nov. de 2023
·
Hotel is amazing. View and rooms are very beautiful. Stuff is great. Few people to must mention is Pablo. He is a manager. Without him wouldn’t be as good as we had. Paying attention to all guests and all details. Hotel should be proud to have manager like him. Another person is seasar. Idk if I spelled correctly. He is the servant in roof restaurant for bfast. Very hard worker. He should train some of the others servers. Dinner crew for that restaurant was also very very nice and professional I didn’t recall their names. Lunch cafe was great. The guys that served us was also amazing. They was paying attention to every one. Great service. Thank you
Hotel is amazing. View and rooms are very beautiful. Stuff is great. Few people to must mention is Pablo. He is a manager. Without him wouldn’t be as good as we had. Paying attention to all guests and all details. Hotel should be proud to have manager like him. Another person is seasar. Idk if I spelled correctly. He is the servant in roof restaurant for bfast. Very hard worker. He should train some of the others servers. Dinner crew for that restaurant was also very very nice and professional I didn’t recall their names. Lunch cafe was great. The guys that served us was also amazing. They was paying attention to every one. Great service. Thank you
8
Ally
22 de abr. de 2025
·
A estadia foi de 4 noites
They made us pay on the front desk $200 each person for lunch & dinner for four days and that was disappointing for me because my package was ALL INCLUSIVE
They made us pay on the front desk $200 each person for lunch & dinner for four days and that was disappointing for me because my package was ALL INCLUSIVE
8
Adnan
28 de dez. de 2024
·
A estadia foi de 5 noites
We tried to cancel our reservation due to some reviews and we are so glad we didn't!!!! We enjoyed our stay at Senses very much and will be back! Christian who works at the welcome desk was friendly, welcoming and most helpful. The food was just excellent in both the snack restaurant and the dining room upstairs. The serving staff was so very friendly, professional and efficient. I lost my list of names I wanted to mention but there were two people who made our mealtime extra special. One was the middle aged gentleman who served breakfast and lunch. The other was a very well spoken young man who spoke perfect English and served at the dinner spot. Both men seemed to be head servers. You may recognize them but the entire staff was great. The views are the most amazing you can ask for. The rooms are very spacious and clean. There are a few upgrades that would be nice like the couch, but you can see they are working around the resort fixing, upgrading and painting. You can message via WhatsApp for any issues and the emails are responded to within minutes. All rooms are ocean view and pool view rooms are ground floor. Sitting around the pool was wonderful. Beach access to the north side is easy... beach access to the south side depends on the tide. We rented a car and part of the road in is rocky but nothing crazy. Resort is nestled among a neighbourhood and other resorts. We loved the size, location, meals and staff. Very relaxing stay. We will definitely return!
We tried to cancel our reservation due to some reviews and we are so glad we didn't!!!! We enjoyed our stay at Senses very much and will be back! Christian who works at the welcome desk was friendly, welcoming and most helpful. The food was just excellent in both the snack restaurant and the dining room upstairs. The serving staff was so very friendly, professional and efficient. I lost my list of names I wanted to mention but there were two people who made our mealtime extra special. One was the middle aged gentleman who served breakfast and lunch. The other was a very well spoken young man who spoke perfect English and served at the dinner spot. Both men seemed to be head servers. You may recognize them but the entire staff was great. The views are the most amazing you can ask for. The rooms are very spacious and clean. There are a few upgrades that would be nice like the couch, but you can see they are working around the resort fixing, upgrading and painting. You can message via WhatsApp for any issues and the emails are responded to within minutes. All rooms are ocean view and pool view rooms are ground floor. Sitting around the pool was wonderful. Beach access to the north side is easy... beach access to the south side depends on the tide. We rented a car and part of the road in is rocky but nothing crazy. Resort is nestled among a neighbourhood and other resorts. We loved the size, location, meals and staff. Very relaxing stay. We will definitely return!
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Localização
Um ambiente tranquilo e isolado à beira-mar, com excelentes vistas, mas está longe das cidades e não é acessível a pé; o acesso é feito por uma estrada esburacada e mal iluminada, e os táxis podem ser caros. O acesso à praia é rochoso ou através de propriedades vizinhas.
Avaliações dos hóspedes relacionadas
6
Danny Chiao
4 de dez. de 2024
·
A estadia foi de 7 noites
Water that came out of the faucets was yellow. Slow service at times and workers served certain people and walked right passed us. No immediate beach area and if you wanted the good beach you had to navigate slippery rocks, punishing waves and trash. We made the best of it but we definitely wont be going to this one again
Water that came out of the faucets was yellow. Slow service at times and workers served certain people and walked right passed us. No immediate beach area and if you wanted the good beach you had to navigate slippery rocks, punishing waves and trash. We made the best of it but we definitely wont be going to this one again
8
Shreya
31 de mar. de 2025
·
A estadia foi de 4 noites
It’s not walkable and restaurants closes around 10pm at night so if you’re hungry after that, you’ll not have access to any convenient store or restaurant
It’s not walkable and restaurants closes around 10pm at night so if you’re hungry after that, you’ll not have access to any convenient store or restaurant
6
Angel
20 de mai. de 2024
·
A estadia foi de 5 noites
Nice place and clean but absolutely nothing to do. No entertainment at all. And far from shopping or any other activity
Nice place and clean but absolutely nothing to do. No entertainment at all. And far from shopping or any other activity
8
Igor
30 de abr. de 2025
·
A estadia foi de 7 noites
Need good renovation, food was great and staff was extremely friendly. For tourists only safe transportation is with taxi. Hotel is 2km away from main road with unsafe gravel road and no lights …
Need good renovation, food was great and staff was extremely friendly. For tourists only safe transportation is with taxi. Hotel is 2km away from main road with unsafe gravel road and no lights …
8
Brittany
8 de out. de 2023
·
A estadia foi de 3 noites
The property is nice very quiet, however there are NO activities. Just eating and drinking. If you want to relax on the beach with a lawn chair you would have walk to the resort next door which is completely open. My wife and I were very disappointed that there wasn’t any Mexican food choices. Everything is catered to Americans. Overall the resort is very relaxing and during our stay not a lot of guest.
The property is nice very quiet, however there are NO activities. Just eating and drinking. If you want to relax on the beach with a lawn chair you would have walk to the resort next door which is completely open. My wife and I were very disappointed that there wasn’t any Mexican food choices. Everything is catered to Americans. Overall the resort is very relaxing and during our stay not a lot of guest.
4
William
11 de jan. de 2024
·
A estadia foi de 5 noites
Spend your money elsewhere. Too old and just has too many issues that the awesome view just can’t fix. Pros: Great views, small adults only hotel, nice sized room, very friendly staff that tried their best to get things working. Cons: our room was filthy, the floors were stained, hair in the bathtub, and bed bugs we had to spray with bug repellent. TV didn’t work the 1st two days and then the internet stopped worked for the last 3 days. The location is between Cancun and Playa Del Carmen, so close to nothing. There’s no rideshare, so the only way to get around is by taxi. And the pricing is way too high. It’s also down a very bumpy, DARK road, not safe. Since there’s no restaurant, you’re stuck eating the “all inclusive” food they prepare, which ended up to be just okay limited buffets. The food was the same every single day. The AC is stuck on freezer mode, and they lock it, so your options are freezer mode or off. The back slider was broken, didn’t shut and there was a gab in the actual window pain that allowed a steady flow of wind/rain. We used towels to plug this, as it got pretty windy and loud. NO blackout shades, the sun is bright in the morning and there’s no way to fix this, as the storm shades were also broken. Although the hotel is next to the beach, there’s actually no real beach behind the hotel, just rocks, so you have to go down stairs to get to the neighbors beach. The left side is easy, but the right side is HAZARDOUS, with broken stairs.
Spend your money elsewhere. Too old and just has too many issues that the awesome view just can’t fix. Pros: Great views, small adults only hotel, nice sized room, very friendly staff that tried their best to get things working. Cons: our room was filthy, the floors were stained, hair in the bathtub, and bed bugs we had to spray with bug repellent. TV didn’t work the 1st two days and then the internet stopped worked for the last 3 days. The location is between Cancun and Playa Del Carmen, so close to nothing. There’s no rideshare, so the only way to get around is by taxi. And the pricing is way too high. It’s also down a very bumpy, DARK road, not safe. Since there’s no restaurant, you’re stuck eating the “all inclusive” food they prepare, which ended up to be just okay limited buffets. The food was the same every single day. The AC is stuck on freezer mode, and they lock it, so your options are freezer mode or off. The back slider was broken, didn’t shut and there was a gab in the actual window pain that allowed a steady flow of wind/rain. We used towels to plug this, as it got pretty windy and loud. NO blackout shades, the sun is bright in the morning and there’s no way to fix this, as the storm shades were also broken. Although the hotel is next to the beach, there’s actually no real beach behind the hotel, just rocks, so you have to go down stairs to get to the neighbors beach. The left side is easy, but the right side is HAZARDOUS, with broken stairs.
2
Jodanys
4 de abr. de 2025
·
A estadia foi de 5 noites
Good review; The views for this hotel are spectacular. If you are looking to not be around people and have nothing to do all day, this is the right location for you. The hotel was not dirty, just needs some maintenance. Credit to the staff.. The staff was really nice. Bad review; There is no direct access to the beach. You basically have to go through a hiking experience to get to the beach. You must climb rocks and go through other properties to get to the sand. How can you be an all inclusive hotel and yet charge an additional fee for all inclusive?? Yet, you only have two restaurants, one that closes at 5, and the other at 10- Same goes for the bar! Upon my arrival, I witnessed two other couples leaving the facility because of how deceived they were as well.
Good review; The views for this hotel are spectacular. If you are looking to not be around people and have nothing to do all day, this is the right location for you. The hotel was not dirty, just needs some maintenance. Credit to the staff.. The staff was really nice. Bad review; There is no direct access to the beach. You basically have to go through a hiking experience to get to the beach. You must climb rocks and go through other properties to get to the sand. How can you be an all inclusive hotel and yet charge an additional fee for all inclusive?? Yet, you only have two restaurants, one that closes at 5, and the other at 10- Same goes for the bar! Upon my arrival, I witnessed two other couples leaving the facility because of how deceived they were as well.
10
James
5 de jun. de 2025
·
A estadia foi de 7 noites
All in all the stay was great. Top notch food, the room was pretty clean and the staff was friendly. Thw jacuzzi tub in the room ran out of hot water by the time it was 1/4 of the way full which wasnt all that great. I think the bartenders, waiters and the staff made the stay a lot better. The location was much different than Cancun as you could not walk anywhere from the property except along the beach. It was a good mile walk from property to the main road and then 30-45min in either direction to get into town. Taxi to Playa Del Carmen ferry was 20$ ea way which was more than reasonable. Air conditioning in the room was non adjustable. It was either in or off as it controlled a the rooms which we managed fairly well as it was comfortable and maybe even a bit cold. Would we recommend the resort. Definitely. Would we stay there again. More than likely. We like to explore a lot more than we did so we will probably pick something a bit closer to town or at the very least along a bus line.
All in all the stay was great. Top notch food, the room was pretty clean and the staff was friendly. Thw jacuzzi tub in the room ran out of hot water by the time it was 1/4 of the way full which wasnt all that great. I think the bartenders, waiters and the staff made the stay a lot better. The location was much different than Cancun as you could not walk anywhere from the property except along the beach. It was a good mile walk from property to the main road and then 30-45min in either direction to get into town. Taxi to Playa Del Carmen ferry was 20$ ea way which was more than reasonable. Air conditioning in the room was non adjustable. It was either in or off as it controlled a the rooms which we managed fairly well as it was comfortable and maybe even a bit cold. Would we recommend the resort. Definitely. Would we stay there again. More than likely. We like to explore a lot more than we did so we will probably pick something a bit closer to town or at the very least along a bus line.
4
Emilique
23 de out. de 2025
·
A estadia foi de 4 noites
Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back
Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back
2
Passiyon
2 de set. de 2025
·
A estadia foi de 4 noites
Property was not like the pictures. Needs serious renovations. Food menu can be updated, steak everyday breakfast, lunch and dinner is excessive. Pool dirty definitely got bv from it and there is no ice machine or laundry on site. Getting a ride from the resort to downtown Cancun and back was 125$ rip off!
Property was not like the pictures. Needs serious renovations. Food menu can be updated, steak everyday breakfast, lunch and dinner is excessive. Pool dirty definitely got bv from it and there is no ice machine or laundry on site. Getting a ride from the resort to downtown Cancun and back was 125$ rip off!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões variam: vários hóspedes apreciaram refeições feitas sob encomenda, mas muitos citam um cardápio limitado, pequenas porções, opções repetidas e serviço lento. As bebidas são básicas e os locais fecham cedo, portanto, comida para a noite é escassa.
Avaliações dos hóspedes relacionadas
8
Alan
21 de jul. de 2025
·
A estadia foi de 6 noites
We enjoyed our stay at the property. It was quiet and perfect for relaxing. The staff was excellent and very friendly. I gave it 4 stars as there were a number of areas that need to be addressed. Drawbacks - There is only one restaurant and the choices where very limited. I had to complain to the chef as the same menu was served three times during our stay. I must say that he did listen and changed it up. The infinity pool is the only feature of the property. However it does need a complete makeover. The pool has many loose tiles. The beach next to the property is not safe for swimming and has a lot of seaweed, but just down the steps on the one side you can walk a short distance to a safe swimmable beach. I understand that the property is under new management and a makeover is planed.
We enjoyed our stay at the property. It was quiet and perfect for relaxing. The staff was excellent and very friendly. I gave it 4 stars as there were a number of areas that need to be addressed. Drawbacks - There is only one restaurant and the choices where very limited. I had to complain to the chef as the same menu was served three times during our stay. I must say that he did listen and changed it up. The infinity pool is the only feature of the property. However it does need a complete makeover. The pool has many loose tiles. The beach next to the property is not safe for swimming and has a lot of seaweed, but just down the steps on the one side you can walk a short distance to a safe swimmable beach. I understand that the property is under new management and a makeover is planed.
8
Christine Renee
28 de jun. de 2023
·
A estadia foi de 8 noites
Very nice staff. Poolside bar and wait staff amazing! Beautiful room set up and view. Very quiet. Water issues everyday with too hot, no hot or no water at all,restaurant staff very loud with their music when cleaning after hours every night, no tacos in this Mexican restaurant,very very limited food choices (same every night except one). Not enought poolside beds/chairs.
Very nice staff. Poolside bar and wait staff amazing! Beautiful room set up and view. Very quiet. Water issues everyday with too hot, no hot or no water at all,restaurant staff very loud with their music when cleaning after hours every night, no tacos in this Mexican restaurant,very very limited food choices (same every night except one). Not enought poolside beds/chairs.
6
Ciera
21 de mai. de 2024
·
A estadia foi de 5 noites
Positive: Adult only (quiet & peaceful for sure), the staff were amazing! Each & every one! I literally want to go back to see them lol - the best food was by the pool! I loved the room, the private balcony’s & jet tub! Negatives: The resort needs some updating- the pipes were screaming! Literally waking me up (I thought it was a boat - or construction) . They need new bedding (pillows smelt bad! Blankets are stained with makeup etc- towels and rags were old and worn). The restaurant had great service but the food was not the best - 4 out of 10 for me. The roof top Jacuzzis probably needs to be tuned up - the jets were weak. Overall: I would go back to relax and enjoy the people & the pool - now that I know what to expect 😘
Positive: Adult only (quiet & peaceful for sure), the staff were amazing! Each & every one! I literally want to go back to see them lol - the best food was by the pool! I loved the room, the private balcony’s & jet tub! Negatives: The resort needs some updating- the pipes were screaming! Literally waking me up (I thought it was a boat - or construction) . They need new bedding (pillows smelt bad! Blankets are stained with makeup etc- towels and rags were old and worn). The restaurant had great service but the food was not the best - 4 out of 10 for me. The roof top Jacuzzis probably needs to be tuned up - the jets were weak. Overall: I would go back to relax and enjoy the people & the pool - now that I know what to expect 😘
4
Pascal
18 de out. de 2025
·
A estadia foi de 7 noites
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
Best feature was friendly staff. Poor all inclusive option, not worth it. Poor Food choice and quality. Drinks served in plastic cups. Pseudo orange or pineapple juice made from obvious sweetener powder that tasted awful, no real juice. Cocktails: poor quality. Many food items on menu not available (funniest was not having guacamole), all variants of the same basic combo. Slow service, frequently forgetting items ordered or long to be served. Fries poorly cooked, sloppy. Elevator non Functional all week. Took 2 days to fix a faucet to have cold water running. Closest restaurants are 25 min away in playa del Carmen. Resort better looking on photos than reality, poorly maintained furniture. Beach Towels very old / used, need replacing. No social activities, the only adults only aspect is that there is nothing to do if you had kids with you. Music loudspeaker poor quality and only one playing at one end of the pool. Pool poorly maintained with many loose tiles. Small part of accessible beach on one side but many rocks making it difficult to swim comfortably. Other side of beach challenging to access (need to cling to walls and walk over rocks). Replacement of soap and shampoo in room inconsistent. Idem for mini bar. Welcome “Champagne” was in fact cheap and bad tasting sparkling white wine. Poor lighting in room (no light stand or master switch bedside control for main room light). Overall sufficient to chill pool side and read a book otherwise not great value for money
4
Walkidia
29 de mar. de 2023
·
A estadia foi de 5 noites
Property was dated and very limited. The idea of all inclusive doesn’t apply if we only get 2 places to eat and drink but only for a specific time of the day. After 10 and before 7 we had no food unless we saved it from before. The menus never changed either, we had one restaurant for breakfast lunch and dinner and it was the same choices. The wait staff tries to make sure we’re good with what they have so it’s really not they’re fault but they need to do better.
Property was dated and very limited. The idea of all inclusive doesn’t apply if we only get 2 places to eat and drink but only for a specific time of the day. After 10 and before 7 we had no food unless we saved it from before. The menus never changed either, we had one restaurant for breakfast lunch and dinner and it was the same choices. The wait staff tries to make sure we’re good with what they have so it’s really not they’re fault but they need to do better.
6
Takeitha
17 de abr. de 2024
·
A estadia foi de 4 noites
The property is a dated but SPACIOUS. There is a snack bar that closes at 4:30 and 1 restaurant in which you have to order from a menu and they take the menu as if you won't want anything else. Again ,all inclusive sir/ma'am. I will say the limited food offered was good. The restaurant is not open at all times so choose your limited snacks and meals accordingly. My husband and I have traveled to MANY All Inclusive resorts but NEVER to one like this. All the drinks are watered down and you have to pay extra money for any premium drinks so bring your wallet. There is no shuttle from this resort. There is a busing but even to get to it, you would need a taxi because the roads from the resort are not safe. Senses is in a secluded area. There is absolutely NOTHING around it but a couple of other resorts. You will have to go next door to enjoy the actual beach because the area in front of senses is very dirty. The steps to get to the beach are VERY dangerous so be careful. We took a taxi to the nearest store and it cost us $ 34 dollars. ALL the rooms are pool and ocean front so don't fall for all the glamour of spending more money. Non of the sliding doors on the balconies work. We called to try to get it fixed and maintenance came but said they would be back the next day to fix but never showed up. The relaxing pool was sooo damaged that we could not use it. We spoke with some of the other guests and they had the same issues we had. We won't be back. The staff was great!
The property is a dated but SPACIOUS. There is a snack bar that closes at 4:30 and 1 restaurant in which you have to order from a menu and they take the menu as if you won't want anything else. Again ,all inclusive sir/ma'am. I will say the limited food offered was good. The restaurant is not open at all times so choose your limited snacks and meals accordingly. My husband and I have traveled to MANY All Inclusive resorts but NEVER to one like this. All the drinks are watered down and you have to pay extra money for any premium drinks so bring your wallet. There is no shuttle from this resort. There is a busing but even to get to it, you would need a taxi because the roads from the resort are not safe. Senses is in a secluded area. There is absolutely NOTHING around it but a couple of other resorts. You will have to go next door to enjoy the actual beach because the area in front of senses is very dirty. The steps to get to the beach are VERY dangerous so be careful. We took a taxi to the nearest store and it cost us $ 34 dollars. ALL the rooms are pool and ocean front so don't fall for all the glamour of spending more money. Non of the sliding doors on the balconies work. We called to try to get it fixed and maintenance came but said they would be back the next day to fix but never showed up. The relaxing pool was sooo damaged that we could not use it. We spoke with some of the other guests and they had the same issues we had. We won't be back. The staff was great!
6
Fabiola
7 de mai. de 2024
·
A estadia foi de 7 noites
Definitely has potential but it did not meet standards, compared to other all inclusive resort we’ve stayed at. Senses only has one restaurant and one snack bar. We spent a full week there, and ate the same food every day. The dining option for an all inclusive was way too limited. Another issue we had was the towels were stained. Every single towels that they gave us, down to the robes were stained. We also had to ask them several times to change our sheets. The pros were definitely their amazing staff, specifically the dining and snack bar staff. The front desk staff were also great! The room was also as advertised; the view was absolutely breathtaking.
Definitely has potential but it did not meet standards, compared to other all inclusive resort we’ve stayed at. Senses only has one restaurant and one snack bar. We spent a full week there, and ate the same food every day. The dining option for an all inclusive was way too limited. Another issue we had was the towels were stained. Every single towels that they gave us, down to the robes were stained. We also had to ask them several times to change our sheets. The pros were definitely their amazing staff, specifically the dining and snack bar staff. The front desk staff were also great! The room was also as advertised; the view was absolutely breathtaking.
6
Zanita
17 de mar. de 2025
·
A estadia foi de 4 noites
If you’re looking for peace and quiet this is the place for you, but if you’re looking for entertainment, shops, and a little bit of fun this is not the place!!! You would have to get a taxi to 1 of 2 nearby places which is $30 back and forward!!! They only have two restaurants both for lunch, one for just lunch which closes at 5pm and for dinner it starts at 6pm and close at 10pm!! They have a small selection of food, no substitute and dinner changes every night it was 2 nights we definitely didn’t eat anything because we didn’t care for what was on the menu!!!! There is no arcade just a pool table and a dart board!!! A vending machine that only take pesos!! No water sports like it says and golfing was never offered as an amenity when it’s listed on the site!!! Plunge pool, and main pool was falling apart a serious renovation is needed!!! But if you can overlook certain things than you’ll enjoy your time!!!
If you’re looking for peace and quiet this is the place for you, but if you’re looking for entertainment, shops, and a little bit of fun this is not the place!!! You would have to get a taxi to 1 of 2 nearby places which is $30 back and forward!!! They only have two restaurants both for lunch, one for just lunch which closes at 5pm and for dinner it starts at 6pm and close at 10pm!! They have a small selection of food, no substitute and dinner changes every night it was 2 nights we definitely didn’t eat anything because we didn’t care for what was on the menu!!!! There is no arcade just a pool table and a dart board!!! A vending machine that only take pesos!! No water sports like it says and golfing was never offered as an amenity when it’s listed on the site!!! Plunge pool, and main pool was falling apart a serious renovation is needed!!! But if you can overlook certain things than you’ll enjoy your time!!!
4
anthony
15 de fev. de 2025
·
A estadia foi de 3 noites
The food definitely needs improvement you can tell that management told them to cut back and water stuff down Some of the worst food I've ever had. Breakfast was just okay The first night we were there we ordered appetizers coconut shrimp for 12 bucks a piece and you gave you two little shrimp each that was their idea of appetizer
The food definitely needs improvement you can tell that management told them to cut back and water stuff down Some of the worst food I've ever had. Breakfast was just okay The first night we were there we ordered appetizers coconut shrimp for 12 bucks a piece and you gave you two little shrimp each that was their idea of appetizer
8
Roy Jerold Whitehead
19 de fev. de 2024
·
A estadia foi de 4 noites
If you want to simply relax, this property is for you. Great staff, good food and beautiful scenery.
If you want to simply relax, this property is for you. Great staff, good food and beautiful scenery.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Ricardo
2 de dez. de 2024
·
A estadia foi de 6 noites
O atendimento e a presteza dos colaboradores foi impecável. Todas nossas solicitações atendidas. o Hotel em si, esta passando por reformas, mas mesmo durante a estadia, fizeram de tudo para minimizar o impacto aos hóspedes. Não pudemos usar a área com as Jacuzzis, porque estavam em reforma, mas tudo bem. 10 estrelas para o Cristian e para o Angel do restaurante, e o Cristian (Hermano) da recepção. Cortesia e atendimento nota dez. As fotos são EXATAMENTE o que vc encontra no Hotel, nem mais nem menos. Voltaria com certeza.
O atendimento e a presteza dos colaboradores foi impecável. Todas nossas solicitações atendidas. o Hotel em si, esta passando por reformas, mas mesmo durante a estadia, fizeram de tudo para minimizar o impacto aos hóspedes. Não pudemos usar a área com as Jacuzzis, porque estavam em reforma, mas tudo bem. 10 estrelas para o Cristian e para o Angel do restaurante, e o Cristian (Hermano) da recepção. Cortesia e atendimento nota dez. As fotos são EXATAMENTE o que vc encontra no Hotel, nem mais nem menos. Voltaria com certeza.
4
Summer
9 de ago. de 2026
·
A estadia foi de 1 noite
Pool titles coming off Hot tub in room and deck didn’t work
Pool titles coming off Hot tub in room and deck didn’t work
6
Deyli
6 de ago. de 2026
·
A estadia foi de 4 noites
The staff was nice the food was alright, we thought it was all inclusive but I guess you have to pay more for that. Over all it was good we just expected more.
The staff was nice the food was alright, we thought it was all inclusive but I guess you have to pay more for that. Over all it was good we just expected more.
10
Chantell
26 de jul. de 2026
·
A estadia foi de 3 noites
A dream getaway 10 out of 10 was so peaceful I can’t wait to return! Food was amazing as well ! Staff were so kind! Beach was amazing! Pool was amazing! Very clean and luxurious!
A dream getaway 10 out of 10 was so peaceful I can’t wait to return! Food was amazing as well ! Staff were so kind! Beach was amazing! Pool was amazing! Very clean and luxurious!
4
Michaela
26 de jul. de 2026
·
A estadia foi de 5 noites
The staff was very nice and friendly, which was definitely the highlight of the experience. However, there were several issues that made the property disappointing. First, this is advertised as a resort, but it felt much more like a hotel. While there is a pool, there is no beach access or beach area to walk on, and there were no resort-style activities available. The listing also described the property as all-inclusive, which was misleading because only breakfast was included with our stay. There is only one restaurant and one bar on-site, which further limited the overall experience. Although our room was beautiful and well-appointed, the photos online were somewhat misleading compared to the actual property. The pool area also appeared to be in need of maintenance, as parts of it were falling apart. Another significant issue was the lack of consistently hot water. The water was only lukewarm during our stay, which was frustrating. Overall, the staff provided excellent service, and the room itself was lovely, but the property did not meet our expectations for a resort experience.
The staff was very nice and friendly, which was definitely the highlight of the experience. However, there were several issues that made the property disappointing. First, this is advertised as a resort, but it felt much more like a hotel. While there is a pool, there is no beach access or beach area to walk on, and there were no resort-style activities available. The listing also described the property as all-inclusive, which was misleading because only breakfast was included with our stay. There is only one restaurant and one bar on-site, which further limited the overall experience. Although our room was beautiful and well-appointed, the photos online were somewhat misleading compared to the actual property. The pool area also appeared to be in need of maintenance, as parts of it were falling apart. Another significant issue was the lack of consistently hot water. The water was only lukewarm during our stay, which was frustrating. Overall, the staff provided excellent service, and the room itself was lovely, but the property did not meet our expectations for a resort experience.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 12:00
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Preços para as próximas datas
novembro 2026
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dezembro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-11: 270.0149000126953USD
- 2026-11-12: 280.92990502526857USD
- 2026-11-13: 359.80995461157227USD
- 2026-11-14: 289.46323488525394USD
- 2026-11-15: 278.30886179699706USD
- 2026-11-16: 333.0420226499024USD
- 2026-11-17: 277.0641680946045USD
- 2026-11-18: 250.2350244605713USD
- 2026-11-19: 341.9199471704102USD
- 2026-11-20: 366.74199050439455USD
- 2026-11-21: 366.74199050439455USD
- 2026-11-22: 233.74767741882326USD
- 2026-11-23: 236.55462151062014USD
- 2026-11-24: 233.74767741882326USD
- 2026-11-25: 341.9199471704102USD
- 2026-11-26: 341.78825752832034USD
- 2026-11-27: 251.99278019689942USD
- 2026-11-28: 238.65982957946778USD
- 2026-11-29: 238.65982957946778USD
- 2026-11-30: 233.74767741882326USD
- 2026-12-01: 341.78825752832034USD
- 2026-12-02: 341.9199471704102USD
- 2026-12-03: 341.78825752832034USD
- 2026-12-04: 366.74199050439455USD
- 2026-12-05: 366.74199050439455USD
- 2026-12-06: 341.9199471704102USD
- 2026-12-07: 320.1654879055176USD
- 2026-12-08: 320.1654879055176USD
- 2026-12-09: 320.1654879055176USD
- 2026-12-10: 341.78825752832034USD
- 2026-12-11: 366.74199050439455USD
- 2026-12-12: 366.8736801464844USD
- 2026-12-13: 341.78825752832034USD
- 2026-12-14: 335.36525925561523USD
- 2026-12-15: 341.7284324187012USD
- 2026-12-16: 335.36525925561523USD
- 2026-12-17: 341.9199471704102USD
- 2026-12-18: 366.74199050439455USD
- 2026-12-19: NO DATA
- 2026-12-20: 341.78825752832034USD
- 2026-12-21: 341.9199471704102USD
- 2026-12-22: 341.78825752832034USD
- 2026-12-23: 416.5537159899902USD
- 2026-12-24: 416.79308406567384USD
- 2026-12-25: 416.6255128852539USD
- 2026-12-26: NO DATA
- 2026-12-27: 461.94917149829104USD
- 2026-12-28: 566.455589175293USD
- 2026-12-29: 529.7040334511719USD
- 2026-12-30: 566.2521702751465USD
- 2026-12-31: 566.2521702751465USD
- 2027-01-01: 252.67510434143068USD
- 2027-01-02: 252.80963474621583USD
- 2027-01-03: 252.79174470495607USD
- 2027-01-04: 252.0956732980957USD
- 2027-01-05: 136.61800181622314USD
- 2027-01-06: 136.84282789239504USD
- 2027-01-07: 136.57404608630372USD
- 2027-01-08: 146.86421858032227USD
- 2027-01-09: 147.11104365808106USD
- 2027-01-10: 136.7645970078125USD
- 2027-01-11: 144.62743923449707USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Os clientes irão receber um e-mail 72 horas antes da chegada com instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser jogar golfe, desfrutar de massagens ou aceder a tratamentos de spa. As reservas podem ser efetuadas contactando Este hotel antes da chegada, de acordo com as informações na confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Taxa de transporte de/para o aeroporto: 150 USD por veículo (ida e volta, ocupação máxima de 4) pessoas
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviço de transporte ao aeroporto
Elevador
Jardim
Bilhar
Caiaque
Toalhas
Atividades
Jardim
Bilhar
Caiaque
Arcade/Game Room
Pool Cabanas (free)
Golf Cart
Golf Privileges (optional)
Outdoor Entertainment Area
Mobiliário de exterior
Pool Sun Loungers
Pool Umbrellas
Rooftop Terrace
Spa Services (on site)
Geral
Toalhas
Máquinas de venda automática
Couples/Private Dining
Not Wheelchair Accessible
Serviços
Elevador
Depósito de bagagem
Área designada para fumadores
24-Hour Front Desk
Banquet Hall
Concierge Services
Gated Community
Private Picnics
Proposal/Romance Packages Available
Tours/Ticket Assistance
Wedding Services
Estacionamento
Serviço de transporte ao aeroporto
Airport Transportation (surcharge)
Parking (Self) (free)
Parking (Uncovered)
Internet
Wi-fi gratuito