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WoodSpring Suites Gurnee - Chicago

81 $US

/nuit

Moyenne pour novembre

WoodSpring Suites Gurnee - Chicago - Image 1

WoodSpring Suites Gurnee - Chicago - Chambre

WoodSpring Suites Gurnee - Chicago - Chambre

WoodSpring Suites Gurnee - Chicago - Salle de bain

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Prix pour WoodSpring Suites Gurnee - Chicago

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81 $US

/nuit

Moyenne pour novembre

Prix moyens mensuels

À WoodSpring Suites Gurnee - Chicago, les prix par nuit s'élèvent en moyenne à 68 $US pendant le mois le moins cher (mars) et à 89 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à WoodSpring Suites Gurnee - Chicago selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	68 $US
février	72 $US
mars	68 $US
avril	75 $US
mai	85 $US
juin	78 $US
juillet	89 $US
août	87 $US
septembre	77 $US
octobre	84 $US
novembre	81 $US
décembre	74 $US

Le plus cher : juillet (env. 89 $US)

Le moins cher : mars (env. 68 $US)

À propos de cet établissement

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.

Parking
Wi-fi gratuit
Chambres non-fumeurs
Zone fumeurs
Distributeur automatique
Parking gratuit

Emplacement

5742 Northridge Drive, Gurnee, Illinois, États-Unis d’Amérique

Great Wolf Lodge Water Park (0.9 miles)

Six Flags Great America (1.2 miles)

Gurnee Mills (centre commercial) (2.8 miles)

Launch Family Entertainment (2.5 miles)

Gold Pyramid House (3 miles)

The Temporary by American Place (4.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

10

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite, non-fumeurs (Roll-In Shower)

Détails de la chambre

1 Grand Lit Double

Couchages 2

300 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

13

Chambre Standard, 1 très grand lit, non-fumeurs

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

300 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

10

Chambre, 1 grand lit, accessible aux personnes à mobilité réduite, non-fumeurs (Accessible Tub)

Détails de la chambre

1 Grand Lit Double

Couchages 2

300 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

11

Chambre Standard, 1 grand lit, non-fumeurs

Détails de la chambre

1 Grand Lit Double

Couchages 2

275 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

11

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, non-fumeurs (Accessible Tub)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

325 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

10

Chambre Standard, 2 grands lits, non-fumeurs

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

350 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

10

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite, non-fumeurs

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

350 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

Avis des voyageurs sur WoodSpring Suites Gurnee - Chicago

6.8

Agréable

Basé sur 310 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les avis sur le WoodSpring Suites Gurnee - Chicago décrivent un établissement économique pour séjours prolongés, confronté à des problèmes récurrents de propreté, de nuisibles et de fonctionnement aléatoire, bien qu'un plus petit nombre de clients soulignent le personnel accueillant, les chambres calmes et les cuisines pratiques en chambre pour les longs séjours.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les avis sur le WoodSpring Suites Gurnee - Chicago décrivent un établissement économique pour séjours prolongés, confronté à des problèmes récurrents de propreté, de nuisibles et de fonctionnement aléatoire, bien qu'un plus petit nombre de clients soulignent le personnel accueillant, les chambres calmes et les cuisines pratiques en chambre pour les longs séjours.

Beaucoup signalent des surréservations, de longues attentes ou des portes d'entrée fermées à l'arrivée, ainsi qu'un service inégal ou difficile à joindre. Plusieurs évoquent la présence de personnes suspectes et des nuisances sonores la nuit, avec des murs fins ou le bruit de la circulation sur l'autoroute qui affecte le repos. Certains ont apprécié l'emplacement pratique et la laverie sur place, mais la fiabilité des machines était variable. Attendez-vous à un séjour sans fioritures, avec des expériences très variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Une laverie est disponible sur place, bien que plusieurs notent des performances irrégulières des lave-linge et des sèche-linge ; peu d'autres installations sont mentionnées.

Avis de voyageur à ce sujet

8

Sandra

6 juil. 2024

·

A séjourné 1 nuit

Safety needing the key card to get in the property is a plus

Safety needing the key card to get in the property is a plus

4

Nicole

14 nov. 2024

·

A séjourné 1 nuit

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

6

LaSondra

3 juin 2024

·

A séjourné 7 nuits

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

8

Pamela

21 déc. 2023

·

A séjourné 1 nuit

There's no ice or trays in kitchen nor ice machine. No hangers for clothes, or coats. The water ddnt get hot.

There's no ice or trays in kitchen nor ice machine. No hangers for clothes, or coats. The water ddnt get hot.

10

stacey

16 févr. 2024

·

A séjourné 1 nuit

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

10

Kihe

9 janv. 2025

·

A séjourné 1 nuit

Nice place to spend a few nights at just with the had tea or coffee in the rooms.

Nice place to spend a few nights at just with the had tea or coffee in the rooms.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est un problème récurrent, avec des sols et des murs sales, des odeurs fortes et des signes d'usure. Plusieurs clients ont signalé la présence de nuisibles tels que des cafards et, dans certains cas, des punaises de lit, ainsi que de la moisissure occasionnelle.

Avis de voyageur à ce sujet

2

Robert

6 avr. 2024

·

A séjourné 1 nuit

Literally INFESTED with roaches. Not one or 2 but all over! I didn’t see them when I first checked in but I woke up to use the restroom and when I turned on the light they were literally everywhere!! Never ever coming to this hotel again! It should be shut down and fumigated!!!

Literally INFESTED with roaches. Not one or 2 but all over! I didn’t see them when I first checked in but I woke up to use the restroom and when I turned on the light they were literally everywhere!! Never ever coming to this hotel again! It should be shut down and fumigated!!!

2

Jeff

25 juil. 2024

·

A séjourné 1 nuit

The room was dirty, floor was sticky, the AC did not work well , room was warm

The room was dirty, floor was sticky, the AC did not work well , room was warm

4

Elijah

26 juil. 2025

·

A séjourné 1 nuit

I would not recommend this hotel. It was cheaper than other local hotels but that showed. The floors of the entire hotel were sticky and gross. I didn’t want to walk around barefoot. I don’t normally check my hotels for bedbugs but I did at this hotel because it felt gross. The bed seemed cheap and old. I definitely would not recommend this hotel.

I would not recommend this hotel. It was cheaper than other local hotels but that showed. The floors of the entire hotel were sticky and gross. I didn’t want to walk around barefoot. I don’t normally check my hotels for bedbugs but I did at this hotel because it felt gross. The bed seemed cheap and old. I definitely would not recommend this hotel.

2

Alayna

15 sept. 2025

·

A séjourné 2 nuits

First thing we saw when we got to the room was a cockroach crawl out of the sink. Front desk didn’t apologize and refused a refund.

First thing we saw when we got to the room was a cockroach crawl out of the sink. Front desk didn’t apologize and refused a refund.

6

Allison

27 oct. 2023

·

A séjourné 1 nuit

The toilet had not been cleaned There was crusty stuff on the wall We have stayed her before with no issues. This time I was very grossed out. It was super late check in so we said f it and went to sleep. However, it was not cleaned at all or well. Enough. :(

The toilet had not been cleaned There was crusty stuff on the wall We have stayed her before with no issues. This time I was very grossed out. It was super late check in so we said f it and went to sleep. However, it was not cleaned at all or well. Enough. :(

2

Gerardo

1 déc. 2025

·

A séjourné 1 nuit

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

4

Erica

26 juil. 2025

·

A séjourné 1 nuit

There was roaches in my room and when I was cooking the alarm went off and I called downstairs to turn it off and it took me 3 times to call before someone answered the phone and they sounded like they were sleep.

There was roaches in my room and when I was cooking the alarm went off and I called downstairs to turn it off and it took me 3 times to call before someone answered the phone and they sounded like they were sleep.

2

Sandra Janine

18 août 2025

·

A séjourné 2 nuits

The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE

The worst hotel I’ve ever been in my life, also there is bed bugs!!! DO NOT SARAH HERE

2

Courtney

27 oct. 2025

·

A séjourné 1 nuit

Mold in the bathroom. When i went to check in at 330 i was unable to because none of the rooms were clean.

Mold in the bathroom. When i went to check in at 330 i was unable to because none of the rooms were clean.

2

Nancy

20 sept. 2025

·

A séjourné 10 nuits

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont basiques, avec des cuisines en kitchette, et certains les trouvent spacieuses. Beaucoup signalent des murs fins et du bruit provenant de l'autoroute ou des voisins, ainsi que des lits fermes ou inconfortables.

Avis de voyageur à ce sujet

2

Monique

14 juin 2024

·

A séjourné 1 nuit

I was very disappointed when i got to my room, i worst hotel I've been to in a long time. 1st the bed is not attached to the wall. Never seen that before 2nd the floor was sticking. The 2 pillows we had were flat as ever bed very uncomfortable. Tv had no good picture. And the room had a werid smell. I was very disappointed

I was very disappointed when i got to my room, i worst hotel I've been to in a long time. 1st the bed is not attached to the wall. Never seen that before 2nd the floor was sticking. The 2 pillows we had were flat as ever bed very uncomfortable. Tv had no good picture. And the room had a werid smell. I was very disappointed

6

Neeley

20 juil. 2025

·

A séjourné 1 nuit

The walls are very thin and you can hear everything from the rooms. It was very loud at night too. Lots of doors slamming.

The walls are very thin and you can hear everything from the rooms. It was very loud at night too. Lots of doors slamming.

6

Juan

25 janv. 2024

·

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

6

LaSondra

3 juin 2024

·

A séjourné 7 nuits

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

2

Ewa

11 août 2024

·

A séjourné 1 nuit

This property has people living there full time, almost like a weekly/monthly rental apartment. The walls are paper thin, I listened for over 2 hours (1am-3am) a couple screaming and fighting with one another. It was absolutely awful (they were in room 305). No staff were there in the morning so I wasn’t able to talk to anyone. If you’re running it like a rental apt don’t have hotel guests there!

This property has people living there full time, almost like a weekly/monthly rental apartment. The walls are paper thin, I listened for over 2 hours (1am-3am) a couple screaming and fighting with one another. It was absolutely awful (they were in room 305). No staff were there in the morning so I wasn’t able to talk to anyone. If you’re running it like a rental apt don’t have hotel guests there!

10

stacey

16 févr. 2024

·

A séjourné 1 nuit

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

Staff was friendly and helpful, the rooms were very clean and love the availability of cooking options in the rooms. Not just a microwave but a hot burner as well. And I full size refrigerator. Laundry room open 24 hours for convenience

2

Larry

23 oct. 2023

·

A séjourné 1 nuit

By far, this was the single worst Hotel's experience I have had over a lot of years. The staff was not pleasant or helpful, the room was clean but sparse, the mattress uncomfortable and the toilet, was in need of flushing. I cannot recommend this place for anything but a makeover. Granted, everyone has a bad day once in a while, it was a nasty rainy evening, and a busy housekeeper might overlook one thing and I know how to flush but a tired traveler does not need such an experience.

By far, this was the single worst Hotel's experience I have had over a lot of years. The staff was not pleasant or helpful, the room was clean but sparse, the mattress uncomfortable and the toilet, was in need of flushing. I cannot recommend this place for anything but a makeover. Granted, everyone has a bad day once in a while, it was a nasty rainy evening, and a busy housekeeper might overlook one thing and I know how to flush but a tired traveler does not need such an experience.

4

mark

9 août 2024

·

A séjourné 1 nuit

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

10

Jason

24 mai 2024

·

A séjourné 4 nuits

Clean and Spacious

Clean and Spacious

8

Patrick

27 mai 2024

·

A séjourné 1 nuit

Hard to sleep kids in next room we’re kicking the wall

Hard to sleep kids in next room we’re kicking the wall

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment critiqué pour les surréservations, les longues attentes ou l'indisponibilité du personnel à l'arrivée, une mauvaise communication et des réponses impolies, certains clients étant refoulés. Un plus petit nombre félicite le personnel accueillant et la maintenance rapide.

Avis de voyageur à ce sujet

2

Marilyn

13 oct. 2025

·

A séjourné 1 nuit

I booked this stay online and paid for it in advance. When I got to the hotel they told me that they did not have a room for me because they had overbooked their hotel and then the front desk personnel lied to me and said that they didn’t take the payment, which was not true. I had to call. And get the charge reversed off my credit card through your company. I am going to call the corporate office of this hotel and make a report as well.

I booked this stay online and paid for it in advance. When I got to the hotel they told me that they did not have a room for me because they had overbooked their hotel and then the front desk personnel lied to me and said that they didn’t take the payment, which was not true. I had to call. And get the charge reversed off my credit card through your company. I am going to call the corporate office of this hotel and make a report as well.

2

Dennis anthony

13 juil. 2025

·

A séjourné 1 nuit

They cancel my room, they told me were very sorry. 2 hours before check in time …

They cancel my room, they told me were very sorry. 2 hours before check in time …

2

Favi

3 août 2025

·

A séjourné 1 nuit

Showed up to check in and was informed they overbooked the hotel and they did not have a room for me. They also failed to find me a replacement hotel room for the night.

Showed up to check in and was informed they overbooked the hotel and they did not have a room for me. They also failed to find me a replacement hotel room for the night.

2

Thabani

9 août 2025

·

A séjourné 2 nuits

There was no one at Th check in desk when I arrived. When I called the next day to see how something can be worked out the person on the phone was very rude

There was no one at Th check in desk when I arrived. When I called the next day to see how something can be worked out the person on the phone was very rude

2

Taylor

27 oct. 2025

·

A séjourné 1 nuit

No words- the hotels should be ashamed. To the young man at the desk, I’m sorry that they’re working you to the BONE they way they are. I never even stayed at the hotel bc I was so put off by it. I just requested a refund. Kids in the lobby running rampant and making a mess. Like screaming profanities, trash everywhere. We waited HOURS for a room and never got one. At midnight we went to a different hotel because we were tired of waiting. Naked crackheads around the property, tweakers in the hallways and the main doors don’t lock? No thank you. Nasty, unsafe, understaffed. Do with that as you will.

No words- the hotels should be ashamed. To the young man at the desk, I’m sorry that they’re working you to the BONE they way they are. I never even stayed at the hotel bc I was so put off by it. I just requested a refund. Kids in the lobby running rampant and making a mess. Like screaming profanities, trash everywhere. We waited HOURS for a room and never got one. At midnight we went to a different hotel because we were tired of waiting. Naked crackheads around the property, tweakers in the hallways and the main doors don’t lock? No thank you. Nasty, unsafe, understaffed. Do with that as you will.

2

Gabriel

5 août 2025

·

A séjourné 1 nuit

When we tried checking in late the doors were locked and no one was at the front desk. Called the after hours number 4 times over the course of a 1/2 hour and no answer but could hear the phone ringing behind the desk so had to find another hotel on a Saturday night at 11:00, Called the hotel the next day and talked to the “GM” he wouldn’t even give me his name (to be fair I would be too embarrassed as a manager to admit my name also after this customer service) Got a refund after talking with Expedia but WOW never dealt with such a poorly run hotel!!!

When we tried checking in late the doors were locked and no one was at the front desk. Called the after hours number 4 times over the course of a 1/2 hour and no answer but could hear the phone ringing behind the desk so had to find another hotel on a Saturday night at 11:00, Called the hotel the next day and talked to the “GM” he wouldn’t even give me his name (to be fair I would be too embarrassed as a manager to admit my name also after this customer service) Got a refund after talking with Expedia but WOW never dealt with such a poorly run hotel!!!

2

Autumn

31 août 2025

·

A séjourné 2 nuits

We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.

We waited 15 mins just for somebody to get to the desk and when came somebody finally came to desk we didn’t get no welcome just for the name and gave us our keys and told us room number. There was no carts available for the elderly waiting behind us. When returning to desk after unpacking 3 employees sit at the table arguing with somebody elderly over where one of them were. The whole place smelled really bad. You also have a group of people who apparently live here which is fine but not when you are letting 3 kids run out the parking lot throwing rocks at others hotels room windows til 11 pm at night. When going to leave at 8:30 the next morning you have an employee who is cleaning the lobby/mopping and getting mad and shaking his head at people when they are trying to walk through to leave.

2

Demetrius

3 août 2025

·

A séjourné 1 nuit

They gave my room to someone else after I drove 3 hrs away with no warning

They gave my room to someone else after I drove 3 hrs away with no warning

2

Dee

22 nov. 2023

·

Terrible staff . Terrible hotel . They have Charged my card and tooken out my money for a night I didn’t stay . Was told rooms were booked for the night (not available) and the hotel still took out what wasn’t there’s and I still haven’t received my money back !

Terrible staff . Terrible hotel . They have Charged my card and tooken out my money for a night I didn’t stay . Was told rooms were booked for the night (not available) and the hotel still took out what wasn’t there’s and I still haven’t received my money back !

2

Celean

22 août 2025

·

A séjourné 1 nuit

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service

I received a call while at the airport saying they had overbooked and I had to find somewhere else to stay. Poor customer service

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les commerces et l'accès à l'autoroute pour certains, mais plusieurs avis mentionnent la présence de personnes suspectes autour de l'établissement et le bruit de la circulation à proximité.

Avis de voyageur à ce sujet

6

Kerry

29 juil. 2024

·

A séjourné 2 nuits

While the shower and bed linens appeared to be clean, the floor was very dirty and should have been mopped / deep cleaned. There were also people hanging outside of the hotel (some sitting in folding chairs) that did not appear to have rooms. We got the impression that these people may be engaging in illegal activities.

While the shower and bed linens appeared to be clean, the floor was very dirty and should have been mopped / deep cleaned. There were also people hanging outside of the hotel (some sitting in folding chairs) that did not appear to have rooms. We got the impression that these people may be engaging in illegal activities.

6

Juan

25 janv. 2024

·

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

Hallway smelled like smoke. Water pressure was not the greatest. Bed was pretty hard as well. Overall the hotel was quiet and the tv was a good size.

6

JOHN

2 août 2025

·

A séjourné 1 nuit

Lots of monthly rental - low income housing in this hotel

Lots of monthly rental - low income housing in this hotel

10

Deandra

25 sept. 2023

·

A séjourné 1 nuit

Perfect tucked away in a corner right off the highway but you couldn't hear the traffic

Perfect tucked away in a corner right off the highway but you couldn't hear the traffic

2

Vivian

29 sept. 2025

·

A séjourné 2 nuits

Hello, yes there was shops nearby and excellent location. Woodsprings suites , we checked in . Went to the room there Roaches crawling, so receptionist says she will talk to her manager, she called him on phone. Sherman Thomas , manager was very careless about situation . Evicted us from there because I took a picture or video of Roaches

Hello, yes there was shops nearby and excellent location. Woodsprings suites , we checked in . Went to the room there Roaches crawling, so receptionist says she will talk to her manager, she called him on phone. Sherman Thomas , manager was very careless about situation . Evicted us from there because I took a picture or video of Roaches

6

Shalieshia

24 sept. 2023

·

A séjourné 2 nuits

The way the hotel looks onlins vs how it looks in person is very different. It served its purpose for a 2 day stay but it wouldnt be a second stay for me while visiting Chicago.

The way the hotel looks onlins vs how it looks in person is very different. It served its purpose for a 2 day stay but it wouldnt be a second stay for me while visiting Chicago.

2

Gerardo

1 déc. 2025

·

A séjourné 1 nuit

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

Upon arriving. Many red flags were seen but I tried to give it a fair chance. Many sketchy people loitering outside the building. Smelled like cigarettes in the air. Upon entering the building the front desk worker was nice. Getting checked in our room had a horrible smell, holes in our walls and holes in our bathroom door. Didnt bother to ask for a different room. Walls were dirty and had mold. I Checked out and went another way.

2

Perris

9 oct. 2023

·

A séjourné 4 nuits

It's giving The Hills Have Eyes. This place completely gave me the creeps. Not so clean hallways, dogs everywhere one even pounced on my toddler, walls are paper thin, wifi is complete trash, people smoking, drinking, & partying right outside of the doors, and management was super strange. It's filled with a bunch of homeless people & they seemed to have formed a community w/ management included. Libertyville one is much better!

It's giving The Hills Have Eyes. This place completely gave me the creeps. Not so clean hallways, dogs everywhere one even pounced on my toddler, walls are paper thin, wifi is complete trash, people smoking, drinking, & partying right outside of the doors, and management was super strange. It's filled with a bunch of homeless people & they seemed to have formed a community w/ management included. Libertyville one is much better!

4

mark

9 août 2024

·

A séjourné 1 nuit

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

Could not sleep all nite, 94 expressway is very near & noisy all nite. Plus the bldg back door near to my room, with people coming & going, very loud. Instead of hardwood floors, they need carpet as a noise suppressor.

2

Nancy

20 sept. 2025

·

A séjourné 10 nuits

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Room felt unsanitary. Roaches were in our room. Hallway smelled like dogs, people partying in the parking lot like it’s a club.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Pas assez d'informations dans les avis.

Avis de voyageur à ce sujet

4

Nicole

14 nov. 2024

·

A séjourné 1 nuit

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

The staff was really lazy. I called as I needed new towels for my second night and after hugging and puffing Daniel rudely stated "they\'ll be at the front desk for you". There was literally no one at the front desk one of the nights (before 7pm) as well. The shower only got up to slightly warm (at the max) which made for a freezing departure from the bathroom even when the temp of the room was 88 degrees in preparation for freezing bathing. The property is lovely but everything else about this hotel screams bare... No cups in the room, no soaps, broken beverage dispensary in the lobby, limited towels, etc.. it is way to expensive per night for the amenities (or lack there of) that it offers.

6

LaSondra

3 juin 2024

·

A séjourné 7 nuits

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

This hotel is like living in a apartment complex. EVERYONE that works at the front desk lives there. they ALL stand outside and smoke weed (seen with mt own eyes) one front desk lady is real rude and disrespectful! they are not friendly at all. beds are hard. washer & dryers work when they want to. no housekeeping unless you pay for it. the room is spacious and the small kitchen comes in handy. they offer coffee in the morning but that's all. there is a small gym but no pool or anything for kids to do. the hotel is nice from the outside but living there is another story. I give it a 3 out of 5.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

carlton

il y a 3 semaines

·

A séjourné 3 nuits

Wasn’t bad at all.. lots of restaurants and shopping nearby

Wasn’t bad at all.. lots of restaurants and shopping nearby

2

Rhonda

il y a 3 semaines

·

A séjourné 1 nuit

Horrible! Dirty! Go elsewhere!

Horrible! Dirty! Go elsewhere!

4

Cortney

26 sept. 2026

·

A séjourné 3 nuits

3 people only 2 towels-staff ok- would not stay again

3 people only 2 towels-staff ok- would not stay again

6

Mark

19 sept. 2026

·

A séjourné 1 nuit

I checked in at the p m and my keys didn’t work until3 am the next day. My wife and I had to coordinate leaving the room because we didn’t have any operating keys.

I checked in at the p m and my keys didn’t work until3 am the next day. My wife and I had to coordinate leaving the room because we didn’t have any operating keys.

8

Jonathan

9 sept. 2026

·

A séjourné 2 nuits

The hotel was clean and comfortable. There was nothing wrong with the hotel itself. But the management of this hotel was a whole different story. First, you need to be aware that there is only front desk staff from 9A-10P, anything out of those hours you need to call someone to help. Secondly, the machine that makes their room door cards was off time (t was set to UTC), which means if you checked in after 9P then it wouldn't issue you are card for that day as the computer thought it was the next day. (front desk clerk knew this but didn't know how to fix it)> Thirdly, management did not have enough cleaning staff, and knew they were understaffed, and did not have enough clean rooms to accommodate that night's reservations. So people got turned away that had made reservations. The staff did what they could with the tools that they had, but management gave them no tools.

The hotel was clean and comfortable. There was nothing wrong with the hotel itself. But the management of this hotel was a whole different story. First, you need to be aware that there is only front desk staff from 9A-10P, anything out of those hours you need to call someone to help. Secondly, the machine that makes their room door cards was off time (t was set to UTC), which means if you checked in after 9P then it wouldn't issue you are card for that day as the computer thought it was the next day. (front desk clerk knew this but didn't know how to fix it)> Thirdly, management did not have enough cleaning staff, and knew they were understaffed, and did not have enough clean rooms to accommodate that night's reservations. So people got turned away that had made reservations. The staff did what they could with the tools that they had, but management gave them no tools.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 22:00

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

novembre 2026

di	lu	ma	me	je	ve	sa
1 $74	2 $74	3 $74	4 $74	5 $74	6 $79	7 $76
8 $73	9 $74	10 $74	11 $74	12 $74	13 $78	14 $77
15 $74	16 $74	17 $74	18 $74	19 $74	20 $74	21 $74
22 $67	23 $68	24 $68	25 $74	26 $74	27 $76	28 $76
29 $74	30 $74

décembre 2026

Moins cher

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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

La réception est ouverte tous les jours de 09 h 00 à 22 h 00. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 10 h 00. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Les chambres insonorisées ne sont pas garanties
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

Seules les personnes enregistrées peuvent accéder aux chambres.
Si vous souhaitez amener votre animal de compagnie, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation. Les animaux de compagnie font l'objet d'un supplément (voir section « Frais »).
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Dépôt de garantie pour animal de compagnie : 50 USD par séjour
Animaux de compagnie : 5 USD par animal et par nuit
Les animaux d'assistance ne sont soumis à aucuns frais.
Frais de serviettes de toilette : 10.99 USD par personne, par semaine ou vous pouvez également amener les vôtres

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.