Relais Masseria Villa Cenci
From
200 USD
/natt
Velg datoer for å se priser og tilgjengelighet
From
200 USD
/natt
Om denne eiendommen
Dra nytte av blant annet et sesongbasert utendørsbasseng eller nyt utsikten fra en terrasse og en hage. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Renseri
Beliggenhet
Strada Prov Per Ceglie Messapica - Contrada Carperi, Cisternino, Italia
Itria dalen (0.1 miles)
Palazzo Lagravinese (1.6 miles)
Porta Piccola (Piccola-porten) (1.6 miles)
San Nicola Patara-kirken (1.6 miles)
Normannertårn (1.7 miles)
Villa Comunale di Cisternino (1.7 miles)
Romalternativer
15
Suite
Romdetaljer
1 Dobbeltseng
Sover 2
431 ft²
KlimaanleggWi-Fi (gratis)Eget bad
20
Rom – superior
Romdetaljer
1 Dobbeltseng
og 2 Enkeltsenger
Sover 2
237 ft²
KlimaanleggWi-Fi (gratis)Separat stue
16
Tremannsrom – standard
Romdetaljer
1 Dobbeltseng
og 1 Enkeltseng
Sover 3
344 ft²
KlimaanleggWi-Fi (gratis)Eget bad
10
Rom – standard
Romdetaljer
1 Dobbeltseng
og 2 Enkeltsenger
Sover 2
291 ft²
KlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler av Relais Masseria Villa Cenci
8.8
Utrolig
basert på 120 verifiserte omtaler
Fasiliteter
9.1
Renhold
9.5
Rom
9.5
Service
9.2
Beliggenhet
9.3
Servering
9.5
Hvem bor her?
2
James
30. sep. 2025
·
Overnattet 4 netter
On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.
On arrival no one advised regarding an issue with the swimming pool. We were shocked to go to it and find the pool bright green in colour. We enquired at reception and were advised the pool was being tested routinely and it was safe for guests to use. Staff advised it had been like that for 6 days and was due to grass cuttings blowing into the pool. We did not use the pool as we had safety concerns. The next day I asked to speak to the hotel Director regarding my concerns but he was not on site and reception staff did not know when he would visit next. I asked if the hotel had informed the ASL (local health authority) of the bright green pool issue and the fact that it was open for use but I did not receive an answer. I suggested the pool needed to be closed for guest safety, a notice informing guests of the issue and further testing for bacteria. Within an hour my suggestions were implemented and they starting to drain the pool. I never did get to use the pool during my 4 day stay and I never did get to speak to the Hotel Director about the issue. The hotel itself is in a beautiful setting and the guest facing staff extremely pleasant. Actions by Hotel Management in responding to the bright green pool issue was not to my personal standard as in my view guest safety is their highest priority. The trip was spoiled not so much by the lack of use of the swimming pool (mistakes do happen) but the response to the issue and lack of availability to Hotel Management.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Priser i USD for 2 gjester oppdateres daglig.