Majo Private Villas

the staff is not responsive at all. I was not able to fly in due to the volcano eruption and there is no sympathy from the hotel to offer refund. they just bluntly ask me to reschedule my flight when it is not even safe to fly in. I have tried to contact them 3 days prior check in but they only reply me one day before and ask me to reschedule my flight when i am flying from overseas. service is terrible!!!!

I never comeback to this place, i had my reserve money in the vault, 3x €1000 in notes of €200. I only use this money when ever there is an emergancy. They took from every deck 1x €200 so i wouldnt see it when i leave. So in total i got robbed for €600. The reason i know how and when this happend is because, i used to count them everytime i leave the vault and check it, because i leave my rolex and wifes jewelry there. So that day before i went to the utophiacatamaran, i opend the vault to take my glasses out, and saw the money was the same as always. When i came back, afther i opend the safe i saw the decks were incomplete. So i missed 1x of €200 note at every deck. I questioned my self like??? I asked Majo, who has acces to the masterkey of the vault. They said only the manager, but that day the manager took a day off and i said, so the manager took a day off today. When i forget my code of my vault who's gonna open the fault for me if i have to leave now? Well, then everyone has acces to the masterkey... Lucky that it was not my vacation money, but my reserve otherwise i would of get more crazy then every there and break everything there...

Incredible property and customer service. By far the best treatment in Indonesia, general manager Ady made the stay an experience to remember. Massive thanks to all the staff at the property, always happy to help and take care of everything.

Loved the ambiance of this property. It was about a 10 minute bike ride to the main areas of the island. Bikes were included for your stay which was a big bonus. Staff were friendly and accommodating. There wasn't a huge food selection but we always found something to eat off the menu. The room itself was fantastic and private, it felt like paradise. Would come back again and recommend to anyone!

Thanks for a wonderful stay! Majo is conveniently located in between the 2 sides of the island, all accessible in minutes with the bikes the villa provides included with the room. Lilly gave us a warm welcome and helpfully explained everything about the island for us. Some great restaurant recommendations…personal favourite was Casa Vintage! We ended up staying an extra night.