STUDIO ICON
From
97 $US
/nuit
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From
97 $US
/nuit
À propos de cet établissement
Le Studio Icon est situé dans le quartier des affaires et commercial de Las Condes, à proximité du métro Manquehue et à seulement quelques pas du Parque Araucano et du centre commercial Parque Arauco. Le Studio Icon dispose de 23 étages modernes au design distinct où vous trouverez des chambres avec des vues uniques sur les montagnes. Les chambres sont conçues et équipées pour votre confort maximal avec des détails supérieurs et un grand sens de la praticité, se transformant en un lieu unique et différent à Santiago. Les autres services du Studio Icon incluent un restaurant avec une personnalité « Vintage » proposant des plats délicats locaux et internationaux. Nous proposons également des espaces de bureau en « coworking » pour pouvoir tenir de petites réunions au sein de l'hôtel avec tout l'équipement technologique nécessaire, ainsi que de grandes salles de réunion idéales pour les conventions et d'autres rencontres, telles que les mariages et les célébrations d'anniversaire. La piscine est située au 23ème étage avec le club « Club 23 », où la vue incroyable sur les montagnes offre un moment de tranquillité et est complétée par le centre de santé, fitness et spa.
Restaurant
Ascenseur
Service en chambre
Ménage
Service de change
Coffre-fort
Emplacement
ALONSO DE CORDOVA 6050 Santiago, Santiago, Chili
Options de chambre
Junior Suite Standard
Couchages 5
Apartment Standard
Tent Luxury
Couchages 7
Room Superior Mountain View
Suite Standard
Couchages 8
Room Executive
Room Deluxe
Suite Superior Mountain View
Couchages 8
Room Luxury
Room Two Beds
Suite Deluxe
Couchages 8
Room Superior
Room Deluxe with Views
Suite Deluxe Mountain View
Couchages 8
Room City View
Room Standard
Twin Deluxe
Couchages 4
Junior Suite Mountain View
Couchages 5
Room Deluxe Mountain View
Tent Standard
Couchages 7
Suite Presidential
Couchages 8
Suite Luxury
Couchages 8
Room Run of House
Room Business City View
Suite Superior
Couchages 8
Single Deluxe
Room Premium
Junior Suite City View
Couchages 5
Double Deluxe
Couchages 4
Bed in Dormitory Standard
Apartment with Views
Room Deluxe Executive
Suite Premium
Couchages 8
Double Deluxe King Bed
Couchages 4
Room Business
Room Executive City View
Bed in Dormitory Executive
Avis des voyageurs sur STUDIO ICON
7.9
Bien
Basé sur 54 avis vérifiés
Qui séjourne ici ?
Affaires
31%
Couples
68%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
STUDIO ICON suscite un vif intérêt grâce à son style moderne, son emplacement à Las Condes, à proximité du métro et des centres commerciaux, ainsi qu'à la vue imprenable sur les Andes depuis les chambres et le toit-terrasse. Les commentaires soulignent fréquemment un personnel accueillant, mais aussi des incohérences dans le service et l'entretien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
STUDIO ICON suscite un vif intérêt grâce à son style moderne, son emplacement à Las Condes, à proximité du métro et des centres commerciaux, ainsi qu'à la vue imprenable sur les Andes depuis les chambres et le toit-terrasse. Les commentaires soulignent fréquemment un personnel accueillant, mais aussi des incohérences dans le service et l'entretien.
Les clients apprécient la piscine sur le toit et les bars, ainsi qu'un spa réputé, bien que l'espace piscine soit petit, la salle de sport sous-équipée et l'accès parfois limité ou bondé. Les chambres sont généralement confortables et modernes avec une vue magnifique, mais des problèmes récurrents sont signalés, tels qu'un Wi-Fi instable, des bouches d'aération bruyantes, des douches qui fuient ou avec une faible pression, des stores laissant passer la lumière et une usure générale. Attendez-vous à un séjour élégant avec des vues exceptionnelles si vous êtes prêt à accepter une certaine variabilité du service, des dépôts et des frais supplémentaires.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La piscine sur le toit et les bars sont un point fort avec une vue magnifique, mais l'espace piscine est petit et le nombre de transats limité. La salle de sport est sous-équipée ou hors service, et l'accès au spa nécessite souvent une réservation avec une durée limitée.
Avis de voyageur à ce sujet
8
Pedro I
26 nov. 2025
·
A séjourné 5 nuits
Hotel moderno, aconchegante, 2 bons restaurantes, ótima vista da cidade e boa academia de ginástica. Boa localização, perto de shopping e metrô. Sugestão de melhoria é que a academia de ginástica tem apenas uma esteira ergométrica, deveria ser colocado MAIS uma ou duas esteiras. A crítica é que foi informado pelo Hotels.com que receberíamos um drink de boas vindas, mas a recepção do hotel informou que não tínhamos direito a essa cortesia e não nos deu o drink.
Hotel moderno, aconchegante, 2 bons restaurantes, ótima vista da cidade e boa academia de ginástica. Boa localização, perto de shopping e metrô. Sugestão de melhoria é que a academia de ginástica tem apenas uma esteira ergométrica, deveria ser colocado MAIS uma ou duas esteiras. A crítica é que foi informado pelo Hotels.com que receberíamos um drink de boas vindas, mas a recepção do hotel informou que não tínhamos direito a essa cortesia e não nos deu o drink.
10
Jeanette
20 nov. 2025
·
A séjourné 4 nuits
Hotellet var super fin med god poolrestaurent på 21. Etage. 3 min fra metro som er let at tage. Vi havde en rigtig dårlig oplevelse, da de beskyldte os for at have forladt en restaurant uden at betale. Da det gik op for dem at det var en fejl kompenserede de dog undskyldende og gav os en gratis middag. Søde og hjælpsomme - vil vælge det hotel igen.
Hotellet var super fin med god poolrestaurent på 21. Etage. 3 min fra metro som er let at tage. Vi havde en rigtig dårlig oplevelse, da de beskyldte os for at have forladt en restaurant uden at betale. Da det gik op for dem at det var en fejl kompenserede de dog undskyldende og gav os en gratis middag. Søde og hjælpsomme - vil vælge det hotel igen.
8
Natalie
28 janv. 2025
·
A séjourné 7 nuits
Very comfortable and clean rooms. Staff are incredibly friendly, the rooms are spacious with plenty of storage, and the location is incredibly safe and clean. The view from the rooftop is incredible however the restaurant is really overpriced. The only reason I am rating this a 4 out of 5 star instead of the full 5 is for the amenities. The gym is really subpar and we couldn’t use the pool the entire time we were there because the water was incredibly murky/cloudy and the patio furniture was filthy. Unfortunately it doesn’t look like the staff know how to properly balance the pool chemicals and they just keep adding more instead of changing the water or troubleshooting their technique. The patio rooftop needs a deep clean badly and the rooftop restaurant/bar - which is open to the public - is glued to the hotel pool so there is zero privacy. It’s unfortunate since it’s one of the main reasons we booked this hotel was for the amenities.
Very comfortable and clean rooms. Staff are incredibly friendly, the rooms are spacious with plenty of storage, and the location is incredibly safe and clean. The view from the rooftop is incredible however the restaurant is really overpriced. The only reason I am rating this a 4 out of 5 star instead of the full 5 is for the amenities. The gym is really subpar and we couldn’t use the pool the entire time we were there because the water was incredibly murky/cloudy and the patio furniture was filthy. Unfortunately it doesn’t look like the staff know how to properly balance the pool chemicals and they just keep adding more instead of changing the water or troubleshooting their technique. The patio rooftop needs a deep clean badly and the rooftop restaurant/bar - which is open to the public - is glued to the hotel pool so there is zero privacy. It’s unfortunate since it’s one of the main reasons we booked this hotel was for the amenities.
8
Ryan
15 janv. 2025
·
A séjourné 3 nuits
The hotel is well located with modern finishes but starting to see some wear in the rooms. Pool is nice but limited space to lounge as it is occupied primarily by bar/restaurant. Gym is poorly equipped. Staff were lovely.
The hotel is well located with modern finishes but starting to see some wear in the rooms. Pool is nice but limited space to lounge as it is occupied primarily by bar/restaurant. Gym is poorly equipped. Staff were lovely.
8
Jorge Omar
7 mars 2025
·
A séjourné 3 nuits
Muy buena la atencion, pero 2 dias consecutivos hubo un evento que limito la utilizacion de las instalaciones, eso no estuvo bueno
Muy buena la atencion, pero 2 dias consecutivos hubo un evento que limito la utilizacion de las instalaciones, eso no estuvo bueno
10
Pedro Elias
5 févr. 2025
·
A séjourné 1 nuit
El gimnasio sigue abandonado.. las pocas máquinas que hay están descompuestas. Estuve hace un mes y aún siguen así.
El gimnasio sigue abandonado.. las pocas máquinas que hay están descompuestas. Estuve hace un mes y aún siguen así.
8
Chrisantha
29 janv. 2025
·
A séjourné 1 nuit
This is a great hotel with a fun rooftop bar and pool; a full wonderful spa (my favorite!) which has sauna, steam room, warm pool, and great treatments. Location is also fantastic! My review is a 4 because room service is restricted to same breakfast buffet option for like $20. No option for just buying a coffee and an egg for example. Rooftop area has constant beating music and it gets tiresome. And spa is restricted as one must have reservation and limited in time. I understand it’s a small space but hotel guests should get priority and greater flexibility. Staff are great and rooms are super comfortable! Great option to stay at in Las Condes.
This is a great hotel with a fun rooftop bar and pool; a full wonderful spa (my favorite!) which has sauna, steam room, warm pool, and great treatments. Location is also fantastic! My review is a 4 because room service is restricted to same breakfast buffet option for like $20. No option for just buying a coffee and an egg for example. Rooftop area has constant beating music and it gets tiresome. And spa is restricted as one must have reservation and limited in time. I understand it’s a small space but hotel guests should get priority and greater flexibility. Staff are great and rooms are super comfortable! Great option to stay at in Las Condes.
10
Julia
21 déc. 2024
·
A séjourné 2 nuits
Clean, friendly staff and great views on the roof top patio. The saunas are amazing. The hot tube is more of a lukewarm pool. The area where the hotel is, is safe and accessible to many restaurants.
Clean, friendly staff and great views on the roof top patio. The saunas are amazing. The hot tube is more of a lukewarm pool. The area where the hotel is, is safe and accessible to many restaurants.
8
Heather
28 janv. 2025
·
A séjourné 1 nuit
Hotel was very nice and clean! Roof top is very nice for food and pool but also small and expensive.
Hotel was very nice and clean! Roof top is very nice for food and pool but also small and expensive.
8
BRUNO
16 oct. 2025
·
A séjourné 2 nuits
El gimnasio esta bueno, pero siempre muy "abandonado". Ya pedi unas 5 veces que me hospedé alli que pudiesen colocar: 1. Adicionar una banda/faja para caminar. Solo hay una. 2. Cuerda para maquina de musculacion o barra que se acople al cable de acero. Thanks
El gimnasio esta bueno, pero siempre muy "abandonado". Ya pedi unas 5 veces que me hospedé alli que pudiesen colocar: 1. Adicionar una banda/faja para caminar. Solo hay una. 2. Cuerda para maquina de musculacion o barra que se acople al cable de acero. Thanks
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les lieux propres, mais le service de ménage peut être lent ou ne pas prévoir le réapprovisionnement. Plusieurs critiques font état de salles de bains moissies ou usées, de fenêtres ou de sols sales, et de négligences générales en matière d'entretien.
Avis de voyageur à ce sujet
10
Lanece
13 août 2025
·
A séjourné 4 nuits
It was very clean and modern
It was very clean and modern
10
Paul
6 janv. 2025
·
A séjourné 3 nuits
Great service, house cleaning must do a better job at cleaning the floors.
Great service, house cleaning must do a better job at cleaning the floors.
8
Juan
7 nov. 2025
·
A séjourné 2 nuits
Salí a las 08:00 y regresé a las 15:30 hrs luego de varias reuniones y mi habitación aun no estaba hecha, tuve que volver a salir hasta las 17:30 para que la hagan
Salí a las 08:00 y regresé a las 15:30 hrs luego de varias reuniones y mi habitación aun no estaba hecha, tuve que volver a salir hasta las 17:30 para que la hagan
10
Isabela
30 oct. 2025
·
A séjourné 3 nuits
O quarto demora mto para ser limpo
O quarto demora mto para ser limpo
6
Ronaldo
19 juin 2025
·
A séjourné 1 nuit
O Hotel precisa de melhorias, limpeza inadequada, café da manhã regular.
O Hotel precisa de melhorias, limpeza inadequada, café da manhã regular.
8
Rodrigo
5 févr. 2025
·
A séjourné 5 nuits
Nice Hotel just wearing down the bathroom,flooring and dirty windows. Beds need upgrades. Good location,top roof pool and restaurant pretty nice
Nice Hotel just wearing down the bathroom,flooring and dirty windows. Beds need upgrades. Good location,top roof pool and restaurant pretty nice
2
Jeison
9 nov. 2025
·
A séjourné 4 nuits
Um horror! O chuveiro tava furado do lado! A água batia na parede! O box não vedav a água correu passou do banheiro foi até a porta e o roupeiro o piso todo sujo imundo o box cheio de mofo o aonde pegava pra abri o chuveiro tava verde saindo pedaço um nojooo! A cuba da pia tava trincada a mesa da pia e mesa da escrivaninha tava destruída toda riscada a porta do frigobar não tinha mais e as outras portas caindo! O ar-condicionado não funcionava fora tava 10 graus e o quarto tava 23! E não me trocaram de quarto falaram que só trocando o chuveiro e a pia e o ar como? Como me colocaram em um quarto sem condições! Hotéis.com não é mais sinônimo de tranquilidade pois que é isso né?
Um horror! O chuveiro tava furado do lado! A água batia na parede! O box não vedav a água correu passou do banheiro foi até a porta e o roupeiro o piso todo sujo imundo o box cheio de mofo o aonde pegava pra abri o chuveiro tava verde saindo pedaço um nojooo! A cuba da pia tava trincada a mesa da pia e mesa da escrivaninha tava destruída toda riscada a porta do frigobar não tinha mais e as outras portas caindo! O ar-condicionado não funcionava fora tava 10 graus e o quarto tava 23! E não me trocaram de quarto falaram que só trocando o chuveiro e a pia e o ar como? Como me colocaram em um quarto sem condições! Hotéis.com não é mais sinônimo de tranquilidade pois que é isso né?
8
Zhiyao
5 janv. 2024
·
A séjourné 4 nuits
Generally good but the floor was once completely sticky after cleaning, and the facial tissue ran out and wasn’t refilled one day.
Generally good but the floor was once completely sticky after cleaning, and the facial tissue ran out and wasn’t refilled one day.
10
adriana pacheco
2 nov. 2025
·
A séjourné 1 nuit
Quarto limpo
Quarto limpo
4
Francisco Ronald
26 août 2025
·
A séjourné 5 nuits
Fui obrigado a mudar de quarto 2 vezes, por falta de arrumação do recinto.
Fui obrigado a mudar de quarto 2 vezes, por falta de arrumação do recinto.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres modernes avec de grandes fenêtres et une vue impressionnante sur les Andes ; généralement confortables. Les problèmes récurrents incluent un Wi-Fi instable, des bouches d'aération bruyantes, des douches qui fuient ou avec une faible pression, des stores qui n'occultent pas complètement et une certaine usure.
Avis de voyageur à ce sujet
6
Marcus
2 déc. 2025
·
A séjourné 4 nuits
Wifi não funcionava direito no meu quarto, pedi um jantar demorou mais de 2 horas para ficar pronto…
Wifi não funcionava direito no meu quarto, pedi um jantar demorou mais de 2 horas para ficar pronto…
6
Mauro
7 déc. 2024
·
A séjourné 2 nuits
The place was very nice and modern, but the Wi-Fi was terrible. It almost takes away everything else that is good (the views, the food, the attention)
The place was very nice and modern, but the Wi-Fi was terrible. It almost takes away everything else that is good (the views, the food, the attention)
10
Isabel
12 déc. 2023
·
A séjourné 2 nuits
The hotel is very well located, steps from the metro station and in a very safe neighborhood. The staff was very nice and easygoing . The rooms very nice, the only problem was the shower, very difficult to calibrate the hot water There is a safe in the room and the hotel is modern and comfortable
The hotel is very well located, steps from the metro station and in a very safe neighborhood. The staff was very nice and easygoing . The rooms very nice, the only problem was the shower, very difficult to calibrate the hot water There is a safe in the room and the hotel is modern and comfortable
10
Edson
11 sept. 2025
·
A séjourné 4 nuits
Perfeita. Quarto lindo, confortável e limpo. Pessoas atenciosas. A vista do quarto que eu fiquei foi simplesmente impagável.
Perfeita. Quarto lindo, confortável e limpo. Pessoas atenciosas. A vista do quarto que eu fiquei foi simplesmente impagável.
10
Parris
18 avr. 2024
·
A séjourné 6 nuits
Convenient and safe. Fuss-free. But room had some issues - tv didn’t work. Bathroom vent very loud. Hotel didn’t have a whole lot of facilities but I didn’t mind. No regrets.
Convenient and safe. Fuss-free. But room had some issues - tv didn’t work. Bathroom vent very loud. Hotel didn’t have a whole lot of facilities but I didn’t mind. No regrets.
6
Adriana
15 janv. 2024
·
A séjourné 3 nuits
Boa localização, perto de metrô, malls. Estacionamento gratuito. Comércio para refeição rápida próximo, incluindo café da manhã. Quarto amplo. Pontos a melhorar: ficamos em uma “corner suite” e os balckouts não fechavam adequadamente por falta de manutenção, entrando muita luminosidade, visto que recebe o sol da manhã. Frigobar não gelava. Piscina aberta fecha às 18:30 em pleno verão, quando escurece por volta das 22:00.
Boa localização, perto de metrô, malls. Estacionamento gratuito. Comércio para refeição rápida próximo, incluindo café da manhã. Quarto amplo. Pontos a melhorar: ficamos em uma “corner suite” e os balckouts não fechavam adequadamente por falta de manutenção, entrando muita luminosidade, visto que recebe o sol da manhã. Frigobar não gelava. Piscina aberta fecha às 18:30 em pleno verão, quando escurece por volta das 22:00.
8
Peter
22 mars 2024
·
A séjourné 2 nuits
Shower had no water pressure and barely any hot water.
Shower had no water pressure and barely any hot water.
6
Nigel
20 févr. 2025
·
A séjourné 5 nuits
We stayed here 5 nights, in February Firstly check in begins at 3 pm so everyone turns up to check in at 3pm except the staff so there’s a very long line. My advice is dump your bags and come back around 5 pm. Rooms were noisy from a fan running even though we turned the AC off. Our shower head was half functioning with the small shower head pointing towards the corner of the shower which leaked! The breakfast and dining staff are just great and service was excellent, friendly and welcoming The rooftop bar however was the complete opposite and it cannot possibly be run by the same company. The pool looks nice but small and there are far too few loungers for the number of guests. I didn’t try the spa It’s an ok location but probably wouldn’t stay there.
We stayed here 5 nights, in February Firstly check in begins at 3 pm so everyone turns up to check in at 3pm except the staff so there’s a very long line. My advice is dump your bags and come back around 5 pm. Rooms were noisy from a fan running even though we turned the AC off. Our shower head was half functioning with the small shower head pointing towards the corner of the shower which leaked! The breakfast and dining staff are just great and service was excellent, friendly and welcoming The rooftop bar however was the complete opposite and it cannot possibly be run by the same company. The pool looks nice but small and there are far too few loungers for the number of guests. I didn’t try the spa It’s an ok location but probably wouldn’t stay there.
10
RAFAEL
14 janv. 2025
·
A séjourné 1 nuit
Incrível. Tudo novo, equipe muito gentil. Confortável, vista linda e muito bem localizado. Quarto muito bem equipado com tomadas, USB, controle de luzes, etc. Banheiro espetacular. Única coisa ruim foi a pia ser separada do banheiro.
Incrível. Tudo novo, equipe muito gentil. Confortável, vista linda e muito bem localizado. Quarto muito bem equipado com tomadas, USB, controle de luzes, etc. Banheiro espetacular. Única coisa ruim foi a pia ser separada do banheiro.
8
Nelson
27 nov. 2024
·
A séjourné 2 nuits
The corner room blinds do not shut all the way and in the morning the light peeks and wakes you up.
The corner room blinds do not shut all the way and in the morning the light peeks and wakes you up.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment salué pour son amabilité et son attention, avec des gestes attentionnés remarqués. Cependant, plusieurs clients signalent un service d'accueil irrégulier, de longues files d'attente à l'enregistrement, des politiques de frais/dépôt rigides, des difficultés à obtenir des clés supplémentaires et un service lent ou inégal au niveau du toit-terrasse.
Avis de voyageur à ce sujet
6
Jerome
7 déc. 2024
·
A séjourné 2 nuits
El hotel se ve moderno y agradable, la infrastructura es buena. Tienen un Spa, un rooftop etc... Casi deja pensar que seria una experiencia lujosa hasta si el precio no es muy alto para ser honesto. Sin embargo el servicio fue terrible, esto fue una decepcion grande a exepcion de la chica que nos recibio en el desayuno ambas manana y el senor que nos recibio en el piso PT en la tarde. Fuera de esto, fue terrible. El doorman , uno le pregunta si hay restarantes cerca del hotel donde uno puede ir caminando y nos dice " No podria decirle". Nosotros estabamos en el piso 15 , le explico a recepcion que el internet me funciona perfecto pero en el cuarto no, me sale un mensaje que dice que se debe reiniciar el router. Lo que me terminan diciendo es que como yo y mi esposa tenemos Iphones , eso es el problema. Hoy en dia probablemente al menos la mitad de los viajeros tienen un iphone, asi que no tiene sentido. Mi esposa llama la primera noche a rececpion para preguntar sobre una luz que ilumina el piso del bano (que parece estar fija) y que no logramos apagar por ninguna parte. La recepcionista no dice que se apaga en el contro cerca de la puerta principal. Lo intentamos de nuevo y no se logra, asi que pedimos ayuda. Nos mandan a Mantenimiento y el no tiene ni idea y nos dice que piensa que no se puede apagar. El problema es que la puerta del bano es de vidrio y entonces esta luz en la noche ilumina el cuarto. Se informo el manager y ni dijo "lo siento"
El hotel se ve moderno y agradable, la infrastructura es buena. Tienen un Spa, un rooftop etc... Casi deja pensar que seria una experiencia lujosa hasta si el precio no es muy alto para ser honesto. Sin embargo el servicio fue terrible, esto fue una decepcion grande a exepcion de la chica que nos recibio en el desayuno ambas manana y el senor que nos recibio en el piso PT en la tarde. Fuera de esto, fue terrible. El doorman , uno le pregunta si hay restarantes cerca del hotel donde uno puede ir caminando y nos dice " No podria decirle". Nosotros estabamos en el piso 15 , le explico a recepcion que el internet me funciona perfecto pero en el cuarto no, me sale un mensaje que dice que se debe reiniciar el router. Lo que me terminan diciendo es que como yo y mi esposa tenemos Iphones , eso es el problema. Hoy en dia probablemente al menos la mitad de los viajeros tienen un iphone, asi que no tiene sentido. Mi esposa llama la primera noche a rececpion para preguntar sobre una luz que ilumina el piso del bano (que parece estar fija) y que no logramos apagar por ninguna parte. La recepcionista no dice que se apaga en el contro cerca de la puerta principal. Lo intentamos de nuevo y no se logra, asi que pedimos ayuda. Nos mandan a Mantenimiento y el no tiene ni idea y nos dice que piensa que no se puede apagar. El problema es que la puerta del bano es de vidrio y entonces esta luz en la noche ilumina el cuarto. Se informo el manager y ni dijo "lo siento"
6
Albérico
5 juin 2024
·
A séjourné 6 nuits
FUNCIONÁRIOS DA RECEPÇÃO DO HOTEL, GROSSEIROS E MAL TREINADOS. A moça (JAVIERA), não conseguia DIGITAR o meu nome correto na ficha de cadastro, insistindo em me chamar de "ALBERTO". EXIGIRAM UM APROVISIONAMENTO DE TREZENTOS DÓLARES (300,00) U$ EM MEU CARTÃO DE CRÉDITO! Essa medida NÃO É MENCIONADA, NO MOMENTO DA RESERVA. CAMAREIRAS LERDAS e COM MÁ VONTADE DE LIMPAR OS QUARTOS, TROCAR LENÇÓIS E REPOR PAPEL HIGIÊNICO.... UM CAOS ! ESTAVAMOS EM DOIS e só nos FOI ENTREGUE UM CARTÃO MAGNÉTICO para TERMOS ACESSO AO NOSSO APARTAMENTO ..... LAMENTÁVEL ....
FUNCIONÁRIOS DA RECEPÇÃO DO HOTEL, GROSSEIROS E MAL TREINADOS. A moça (JAVIERA), não conseguia DIGITAR o meu nome correto na ficha de cadastro, insistindo em me chamar de "ALBERTO". EXIGIRAM UM APROVISIONAMENTO DE TREZENTOS DÓLARES (300,00) U$ EM MEU CARTÃO DE CRÉDITO! Essa medida NÃO É MENCIONADA, NO MOMENTO DA RESERVA. CAMAREIRAS LERDAS e COM MÁ VONTADE DE LIMPAR OS QUARTOS, TROCAR LENÇÓIS E REPOR PAPEL HIGIÊNICO.... UM CAOS ! ESTAVAMOS EM DOIS e só nos FOI ENTREGUE UM CARTÃO MAGNÉTICO para TERMOS ACESSO AO NOSSO APARTAMENTO ..... LAMENTÁVEL ....
6
JAVIER
19 oct. 2024
·
A séjourné 1 nuit
Staff that received me was extremely rude when I asked why they charge for an OBLIGATORY deposit fee when I never had other hotels charging me for it unless o wanted them to have a registers card in card in case of additional services within the hotel. I said no, I wasn’t cool with it because they withhold $50 per each day I am on the hotel, that’s taking needed credit from my CC and I had already paid for the hotel reservation in advanced, they gave me no choice or solution. His reply was” it’s a hotel policy, we can’t do anything about, you can go on and telling me not to agree with the fee and nothing is going to change” BEWARE HIDDEN FEES I had to do what they said - so beware that you will need to have enough money or credit to go to this place so they put a credit hold on your card $50 for each day you are staying there. Unfortunately I have an 8 reservation paid for so that $400 I had to set aside for their security deposit. NICE ROOFTOP but very EXPENSIVE and again VERY BAD SERVICE besides that the place is very nice and it has a very good top roof but is very expensive and the service is very bad. I sad in a table an waited for about 20 mins and nobody came to provide service so I left. THE GOOD Some people are actually nice and helpful not all own the staff is bad and they have nice areas to enjoy a drink. Very good for pictures and is situated in a very nice location in Santiago.
Staff that received me was extremely rude when I asked why they charge for an OBLIGATORY deposit fee when I never had other hotels charging me for it unless o wanted them to have a registers card in card in case of additional services within the hotel. I said no, I wasn’t cool with it because they withhold $50 per each day I am on the hotel, that’s taking needed credit from my CC and I had already paid for the hotel reservation in advanced, they gave me no choice or solution. His reply was” it’s a hotel policy, we can’t do anything about, you can go on and telling me not to agree with the fee and nothing is going to change” BEWARE HIDDEN FEES I had to do what they said - so beware that you will need to have enough money or credit to go to this place so they put a credit hold on your card $50 for each day you are staying there. Unfortunately I have an 8 reservation paid for so that $400 I had to set aside for their security deposit. NICE ROOFTOP but very EXPENSIVE and again VERY BAD SERVICE besides that the place is very nice and it has a very good top roof but is very expensive and the service is very bad. I sad in a table an waited for about 20 mins and nobody came to provide service so I left. THE GOOD Some people are actually nice and helpful not all own the staff is bad and they have nice areas to enjoy a drink. Very good for pictures and is situated in a very nice location in Santiago.
6
Erik
5 avr. 2025
·
A séjourné 10 nuits
0 flexibility from the hotel staff about quite a few things, for instance 140 usd penalty after checking out 40 minutes late after a 12 day stay at the hotel, which only after negotiating I could bring down to 60 usd. Or not getting any lenience when I wanted to cancel 1 of the 12 nights booked (Expedia and the hotel simply blamed each other and said the other party would not allow it) Small annoyances like having to leave an obligatory 450 usd depósit for extra charges which was not valid in any of the restaurants, or surcharges for things like a robe in the spa. restaurant staff was very friendly
0 flexibility from the hotel staff about quite a few things, for instance 140 usd penalty after checking out 40 minutes late after a 12 day stay at the hotel, which only after negotiating I could bring down to 60 usd. Or not getting any lenience when I wanted to cancel 1 of the 12 nights booked (Expedia and the hotel simply blamed each other and said the other party would not allow it) Small annoyances like having to leave an obligatory 450 usd depósit for extra charges which was not valid in any of the restaurants, or surcharges for things like a robe in the spa. restaurant staff was very friendly
10
Nury
23 mars 2025
·
A séjourné 5 nuits
The manager of the Sky restaurant provides excellent customer service. The waiters, Peter, Orlando, and the rest of the staff, do an exceptional job. The food is delicious, and the restaurant's location offers a privileged view of the Andes mountain range
The manager of the Sky restaurant provides excellent customer service. The waiters, Peter, Orlando, and the rest of the staff, do an exceptional job. The food is delicious, and the restaurant's location offers a privileged view of the Andes mountain range
10
Randy Leon
15 sept. 2025
·
A séjourné 1 nuit
Loved the staff
Loved the staff
10
Dino
22 août 2025
·
A séjourné 2 nuits
Location and excellent costumer service.
Location and excellent costumer service.
6
Nigel
20 févr. 2025
·
A séjourné 5 nuits
We stayed here 5 nights, in February Firstly check in begins at 3 pm so everyone turns up to check in at 3pm except the staff so there’s a very long line. My advice is dump your bags and come back around 5 pm. Rooms were noisy from a fan running even though we turned the AC off. Our shower head was half functioning with the small shower head pointing towards the corner of the shower which leaked! The breakfast and dining staff are just great and service was excellent, friendly and welcoming The rooftop bar however was the complete opposite and it cannot possibly be run by the same company. The pool looks nice but small and there are far too few loungers for the number of guests. I didn’t try the spa It’s an ok location but probably wouldn’t stay there.
We stayed here 5 nights, in February Firstly check in begins at 3 pm so everyone turns up to check in at 3pm except the staff so there’s a very long line. My advice is dump your bags and come back around 5 pm. Rooms were noisy from a fan running even though we turned the AC off. Our shower head was half functioning with the small shower head pointing towards the corner of the shower which leaked! The breakfast and dining staff are just great and service was excellent, friendly and welcoming The rooftop bar however was the complete opposite and it cannot possibly be run by the same company. The pool looks nice but small and there are far too few loungers for the number of guests. I didn’t try the spa It’s an ok location but probably wouldn’t stay there.
2
Tomas
23 avr. 2025
·
A séjourné 4 nuits
Un desastre el trato con el cliente
Un desastre el trato con el cliente
4
Sylvia
11 mai 2024
·
A séjourné 7 nuits
Me he quedado varias veces en este hotel pero esta es la ultima. Servicio del personal malo, cero servicio al cliente, pedimos comida y no dejaron recibirla . Cero amabilidad y cuando pedimos otra llave para la habitación no nos la querian dar . Me sentí como si me hubieran regalado la estadia y no como si yo la estoy pagando y puedo exigir buen servicio. Lastima porque viajo carias veces al año a Chile y esta es la ultima a este hotel.
Me he quedado varias veces en este hotel pero esta es la ultima. Servicio del personal malo, cero servicio al cliente, pedimos comida y no dejaron recibirla . Cero amabilidad y cuando pedimos otra llave para la habitación no nos la querian dar . Me sentí como si me hubieran regalado la estadia y no como si yo la estoy pagando y puedo exigir buen servicio. Lastima porque viajo carias veces al año a Chile y esta es la ultima a este hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé à Las Condes, le quartier est sûr et agréable à parcourir à pied, à proximité du métro, des centres commerciaux et des restaurants, ce qui facilite les déplacements. Certains notent qu'il est plus éloigné des principaux sites touristiques.
Avis de voyageur à ce sujet
10
George
4 mai 2025
·
A séjourné 1 nuit
Hotel limpo, confortável, bem localizado, com um excelente café da manhã
Hotel limpo, confortável, bem localizado, com um excelente café da manhã
10
Welington
16 mai 2025
·
A séjourné 4 nuits
Bairro nobre Lós Condes, abria a cortina blackout e tinha uma panorâmica da cordilheira dos Andes lotada de neve, área segura, fácil estacionamento, um pouco distante do centro, mas tem metrô em frente, fácil acesso a transfer e transporte de aplicativo, não tem pegadinhas na recepção, fiz reserva pré-paga pela hotéis.com e não cobraram nenhum centavo a mais na chegada, tem depósito de garantia, mas tem devolução expressa no check out, nem chegou constar no meu cartão. Recepção com vários atendentes, bar da cobertura incrível, serviço de massagem grátis, café da manhã um espetáculo, chuveiro ótimo, camas boas, frigobar, cofre, tudo funcionando, limpo, organizado. Restaurante no subsolo incrível. Caro, porém justo. Decoração dos quartos, travesseiros, mobília e tv enorme de excelente qualidade. Elevadores rápidos mesmo em horário de pico como café. Voltaria com certeza. Agradável surpresa.
Bairro nobre Lós Condes, abria a cortina blackout e tinha uma panorâmica da cordilheira dos Andes lotada de neve, área segura, fácil estacionamento, um pouco distante do centro, mas tem metrô em frente, fácil acesso a transfer e transporte de aplicativo, não tem pegadinhas na recepção, fiz reserva pré-paga pela hotéis.com e não cobraram nenhum centavo a mais na chegada, tem depósito de garantia, mas tem devolução expressa no check out, nem chegou constar no meu cartão. Recepção com vários atendentes, bar da cobertura incrível, serviço de massagem grátis, café da manhã um espetáculo, chuveiro ótimo, camas boas, frigobar, cofre, tudo funcionando, limpo, organizado. Restaurante no subsolo incrível. Caro, porém justo. Decoração dos quartos, travesseiros, mobília e tv enorme de excelente qualidade. Elevadores rápidos mesmo em horário de pico como café. Voltaria com certeza. Agradável surpresa.
10
Kaue
3 sept. 2025
·
A séjourné 1 nuit
Hotel muito bom e bem. Localizado, região tranquila e com muitas opções de restaurante próximo.
Hotel muito bom e bem. Localizado, região tranquila e com muitas opções de restaurante próximo.
10
Rebeka
8 août 2025
·
A séjourné 4 nuits
Localização super segura . Quarto confortável . Fácil acesso . Andamos bastante a pé . Próximo ao parque araucano e ao shopping parque arauco . Adoramos
Localização super segura . Quarto confortável . Fácil acesso . Andamos bastante a pé . Próximo ao parque araucano e ao shopping parque arauco . Adoramos
8
Pedro I
26 nov. 2025
·
A séjourné 5 nuits
Hotel moderno, aconchegante, 2 bons restaurantes, ótima vista da cidade e boa academia de ginástica. Boa localização, perto de shopping e metrô. Sugestão de melhoria é que a academia de ginástica tem apenas uma esteira ergométrica, deveria ser colocado MAIS uma ou duas esteiras. A crítica é que foi informado pelo Hotels.com que receberíamos um drink de boas vindas, mas a recepção do hotel informou que não tínhamos direito a essa cortesia e não nos deu o drink.
Hotel moderno, aconchegante, 2 bons restaurantes, ótima vista da cidade e boa academia de ginástica. Boa localização, perto de shopping e metrô. Sugestão de melhoria é que a academia de ginástica tem apenas uma esteira ergométrica, deveria ser colocado MAIS uma ou duas esteiras. A crítica é que foi informado pelo Hotels.com que receberíamos um drink de boas vindas, mas a recepção do hotel informou que não tínhamos direito a essa cortesia e não nos deu o drink.
10
Cristian
5 avr. 2024
·
A séjourné 1 nuit
Good location Hotel is close to subway system Clean building , friendly staff
Good location Hotel is close to subway system Clean building , friendly staff
10
Ruby
13 oct. 2023
·
A séjourné 4 nuits
Beautiful hotel in an excellent location. Convenient to mass transit as well as walkable to Vitacura for great restaurants. All staff were welcoming, polite, and helpful.
Beautiful hotel in an excellent location. Convenient to mass transit as well as walkable to Vitacura for great restaurants. All staff were welcoming, polite, and helpful.
10
Yoonhee
27 janv. 2024
·
A séjourné 1 nuit
Loverly hotel located in a safe neighborhood called Las Condes. Icon Hotel is a bit far away from the city center, but one can easily get there with Metro Red Line. It only takes about 20 mins. SKYCLUB23, Icon Hotel's rooftop bar, was great and our group spent the whole evening there twice!
Loverly hotel located in a safe neighborhood called Las Condes. Icon Hotel is a bit far away from the city center, but one can easily get there with Metro Red Line. It only takes about 20 mins. SKYCLUB23, Icon Hotel's rooftop bar, was great and our group spent the whole evening there twice!
8
Marta
6 févr. 2025
·
A séjourné 3 nuits
Great area, safe, quiet, near Parque Arauco with many dinning options, near metro and other shopping mall. Hotel is great, breakfast not included but not too expensive if you choose to eat. Great restaurant at rooftop and one indoor
Great area, safe, quiet, near Parque Arauco with many dinning options, near metro and other shopping mall. Hotel is great, breakfast not included but not too expensive if you choose to eat. Great restaurant at rooftop and one indoor
8
Lauro César
13 juin 2025
·
A séjourné 7 nuits
Localização e café da manhã é tudo em uma viagem. O Icon Hotel entrega isso com muito conforto e segurança.
Localização e café da manhã é tudo em uma viagem. O Icon Hotel entrega isso com muito conforto e segurança.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent salué pour sa variété, et le restaurant italien et l'établissement sur le toit-terrasse reçoivent tous deux des compliments pour la nourriture et la vue. Les inconvénients incluent des prix élevés, un service lent ou inégal (en particulier sur le toit-terrasse), des frais supplémentaires pour certains articles du petit-déjeuner et des options de service en chambre limitées.
Avis de voyageur à ce sujet
6
Dominique
7 déc. 2024
·
A séjourné 1 nuit
Voir mon precedent avis. Restaurants : en bas, trop salé mais chef italien sympa. En haut : très très bruyant (musique). PdJ : bien
Voir mon precedent avis. Restaurants : en bas, trop salé mais chef italien sympa. En haut : très très bruyant (musique). PdJ : bien
8
Shannon
16 mars 2024
·
A séjourné 7 nuits
Bar service not good
Bar service not good
10
Rafael
25 juin 2025
·
A séjourné 2 nuits
Hotel maravilhoso, vista incrivel e bem localizado. Cafe da manha incrivel. Servico de arrumação do quarto ruim. Sumiu duas barras de proteina que haviamos deixado na mesa.
Hotel maravilhoso, vista incrivel e bem localizado. Cafe da manha incrivel. Servico de arrumação do quarto ruim. Sumiu duas barras de proteina que haviamos deixado na mesa.
10
Nury
23 mars 2025
·
A séjourné 5 nuits
The manager of the Sky restaurant provides excellent customer service. The waiters, Peter, Orlando, and the rest of the staff, do an exceptional job. The food is delicious, and the restaurant's location offers a privileged view of the Andes mountain range
The manager of the Sky restaurant provides excellent customer service. The waiters, Peter, Orlando, and the rest of the staff, do an exceptional job. The food is delicious, and the restaurant's location offers a privileged view of the Andes mountain range
6
Ronaldo
19 juin 2025
·
A séjourné 1 nuit
O Hotel precisa de melhorias, limpeza inadequada, café da manhã regular.
O Hotel precisa de melhorias, limpeza inadequada, café da manhã regular.
8
Natalie
28 janv. 2025
·
A séjourné 7 nuits
Very comfortable and clean rooms. Staff are incredibly friendly, the rooms are spacious with plenty of storage, and the location is incredibly safe and clean. The view from the rooftop is incredible however the restaurant is really overpriced. The only reason I am rating this a 4 out of 5 star instead of the full 5 is for the amenities. The gym is really subpar and we couldn’t use the pool the entire time we were there because the water was incredibly murky/cloudy and the patio furniture was filthy. Unfortunately it doesn’t look like the staff know how to properly balance the pool chemicals and they just keep adding more instead of changing the water or troubleshooting their technique. The patio rooftop needs a deep clean badly and the rooftop restaurant/bar - which is open to the public - is glued to the hotel pool so there is zero privacy. It’s unfortunate since it’s one of the main reasons we booked this hotel was for the amenities.
Very comfortable and clean rooms. Staff are incredibly friendly, the rooms are spacious with plenty of storage, and the location is incredibly safe and clean. The view from the rooftop is incredible however the restaurant is really overpriced. The only reason I am rating this a 4 out of 5 star instead of the full 5 is for the amenities. The gym is really subpar and we couldn’t use the pool the entire time we were there because the water was incredibly murky/cloudy and the patio furniture was filthy. Unfortunately it doesn’t look like the staff know how to properly balance the pool chemicals and they just keep adding more instead of changing the water or troubleshooting their technique. The patio rooftop needs a deep clean badly and the rooftop restaurant/bar - which is open to the public - is glued to the hotel pool so there is zero privacy. It’s unfortunate since it’s one of the main reasons we booked this hotel was for the amenities.
10
Vinícius
23 sept. 2025
·
A séjourné 5 nuits
Ótimo café da manhã, atendimento da recepção sensacional, excelente localização em Santiago.
Ótimo café da manhã, atendimento da recepção sensacional, excelente localização em Santiago.
10
Shona
4 mars 2025
·
A séjourné 1 nuit
Enjoyed the roof top bar and the Italian restaurant
Enjoyed the roof top bar and the Italian restaurant
8
Samuel
22 janv. 2025
·
A séjourné 1 nuit
Everything about the hotel was great, apart from the food at breakfast! The breakfast was disgusting - dry, inedible hash browns, salty bacon cooked for far too long, cheap (probably frozen) sausages and the coffee wasn't very good either. It's a shame because everything else about the hotel was perfect, but my stay was really let down by the quality of the breakfast. I repeat - the Hash Browns were LITERALLY inedible. That's simply not acceptable at such a nice hotel. Also the pictures of goodfellas/de niro/joe pesci on the walls in the restaurant makes the place feel tacky and cheap. Get some proper art or just remove those altogether, you find those things in a teenage boys bedroom, not a fancy hotel.
Everything about the hotel was great, apart from the food at breakfast! The breakfast was disgusting - dry, inedible hash browns, salty bacon cooked for far too long, cheap (probably frozen) sausages and the coffee wasn't very good either. It's a shame because everything else about the hotel was perfect, but my stay was really let down by the quality of the breakfast. I repeat - the Hash Browns were LITERALLY inedible. That's simply not acceptable at such a nice hotel. Also the pictures of goodfellas/de niro/joe pesci on the walls in the restaurant makes the place feel tacky and cheap. Get some proper art or just remove those altogether, you find those things in a teenage boys bedroom, not a fancy hotel.
10
Felix Leonel
23 sept. 2025
·
A séjourné 7 nuits
Breakfast buffet was very good, had what you need . Ill improve the coffe dispenser or coffe machine. and bread could be better ...knowing that Chile got a great bread culture.
Breakfast buffet was very good, had what you need . Ill improve the coffe dispenser or coffe machine. and bread could be better ...knowing that Chile got a great bread culture.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
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Prix pour les dates à venir
novembre 2026
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décembre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-31: 131.84051536712647USD
- 2026-11-01: NO DATA
- 2026-11-02: 146.35507488632203USD
- 2026-11-03: 159.66008635482788USD
- 2026-11-04: 162.07916536712648USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
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- 2026-11-13: 151.19325USD
- 2026-11-14: 146.35507488632203USD
- 2026-11-15: NO DATA
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- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
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- 2026-11-21: 139.09779512672424USD
- 2026-11-22: 135.46915951919556USD
- 2026-11-23: NO DATA
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- 2026-11-28: 131.84051536712647USD
- 2026-11-29: NO DATA
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- 2026-12-18: 125.79279220275879USD
- 2026-12-19: NO DATA
- 2026-12-20: 125.79279220275879USD
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
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- 2026-12-25: 125.79279220275879USD
- 2026-12-26: 127.00233170890809USD
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
Informations sur l'établissement
Numéro d'enregistrement de l'établissement R.U.T: 76613786-5
Équipements populaires
Restaurant
Ascenseur
Service en chambre
Ménage
Service de change
Coffre-fort
Services
Ascenseur
Ménage
Service de change
Coffre-fort
Blanchisserie
Portier
Consigne à bagage
24-Hour Front Desk
Général
Service en chambre
Restaurant
Sauna
Wheelchair Accessible (Limited)
Activités
Pool (Outdoor)