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<ul><li>We help travellers find and book hotels easily and confidently.</li><li>Search results are based on price, popularity, reviews, and competitiveness.</li><li>Some providers pay us commissions and these payments affect which offers are shown and the order in which they appear.</li><li>You can always adjust filters and sort options to see what suits you best.</li><li>Transparency and fairness guide how our search works.</li></ul>

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When a hotel is available through multiple providers, you may see several offers for the same property. Their order depends on:<ul><li>If it's our deal or one offered by our partners</li><li>Total price (including taxes and fees where possible)</li><li>Flexibility (e.g., free cancellation or pay later options)</li><li>Competitiveness of the deal</li><li>Payments we receive from providers (such as commissions), which affect the order in which offers appear.</li></ul>Some providers pay us a commission when you book through us. This does influence the order in which their offers appear, but our priority is always to present transparent and trustworthy choices for travellers.

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<section>This FAQ was generated by OpenAI’s artificial intelligence and may be inaccurate, offensive, or biased. It is not reviewed, so you should not rely on this information without checking its accuracy and reliability yourself. VIO.com is not responsible or liable for the content, quality, accuracy, reliability, or availability of this FAQ.</section>

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Taxes and fees are generally recovery charges paid to partners (e.g. hotels).

Charges payable at the property are mandatory taxes set by local authorities and/or property imposed fees. These will be collected by the property at check-in or check-out, regardless of where you book.

This property charges a mandatory resort fee that will be collected either at check-in or check-out. This fee may cover access to certain amenities and services offered by the property.

Includes mandatory taxes (like sales tax or VAT) that {brandName} collects and pays to tax authorities.

Taxes and fees are generally recovery charges {brandName} pays to its partners (e.g. hotels).

What you will need to pay to complete the booking of the Frozen Deal.

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