Cyan Cancun Resort & Spa
59 US$
/ noche
Promedio para septiembre
Precios para Cyan Cancun Resort & Spa
Selecciona fechas para ver precios y disponibilidad
59 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Cyan Cancun Resort & Spa , los precios por noche son de 57 US$ de media en el mes más barato (mayo) y de 95 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 77 US$ |
| febrero | 85 US$ |
| marzo | 93 US$ |
| abril | 71 US$ |
| mayo | 57 US$ |
| junio | 61 US$ |
| julio | 61 US$ |
| agosto | 63 US$ |
| septiembre | 59 US$ |
| octubre | 65 US$ |
| noviembre | 72 US$ |
| diciembre | 95 US$ |
E
F
M
A
M
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sept · 59 US$
S
O
N
D
Más caro: diciembre (aprox. 95 US$)
Más barato: mayo (aprox. 57 US$)
Acerca de esta propiedad
Relájate en la playa privada o aprovecha las demás instalaciones recreativas, que incluyen una piscina al aire libre.
Servicios
Relájate en la playa privada o aprovecha las demás instalaciones recreativas, que incluyen una piscina al aire libre.
Servicios empresariales
Tendrás check-out exprés, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
En Cyan Cancun Resort & Spa tienes un restaurante a tu disposición para comer algo. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 155 habitaciones con aire acondicionado y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Cyan Cancun Resort & Spa , te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a menos de cinco minutos en coche de Playa Delfines y Campo de golf Iberostar Cancún. Además, este hotel de playa se encuentra a 0,7 km de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc y a 7,4 km de Plaza la Isla.
Qué hay cerca
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.4 millas)
Laguna Nichupté(0.7 millas)
Ruinas El Rey(0.9 millas)
Campo de golf Iberostar Cancún(0.9 millas)
Inicio del sendero Zona Arqueológica El Rey(0.9 millas)
Playa Delfines(1 millas)
Parque Nacional Arrecife de Puerto Morelos(1.4 millas)
Inicio del sendero del Museo Maya(2 millas)
Museo Maya de Cancún(2.2 millas)
San Miguelito(2.4 millas)
Sala para eventos Oasis Arena(2.5 millas)
Aquaworld(2.8 millas)
Playa Ballenas(3.3 millas)
Playa Coral(3.8 millas)
Centro Comercial Luxury Avenue(4 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(7.9 millas)
Aeropuerto Internacional de Tulum (TQO)(103.1 millas)
Aparcamiento
Restaurante
Bañera de hidromasaje/Jacuzzi
Piscina
Habitaciones para no fumadores
Playa privada
Ubicación
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.4 millas)
Laguna Nichupté (0.7 millas)
Ruinas El Rey (0.9 millas)
Campo de golf Iberostar Cancún (0.9 millas)
Inicio del sendero Zona Arqueológica El Rey (0.9 millas)
Playa Delfines (1 millas)
Opciones de habitación
8
Suite superior, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
452 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá camaBañera de hidromasaje privada interiorBañera de hidromasaje privada
9
Suite superior, balcón, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
452 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá camaBañera de hidromasaje privada interiorBañera de hidromasaje privada
9
Habitación Deluxe, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
344 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
8
Suite estudio
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
344 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
6
Habitación cuádruple Deluxe, vistas al mar
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
344 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Cyan Cancun Resort & Spa
7.2
Bueno
Basado en 2251 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Cyan Cancun Resort & Spa, los huéspedes elogian constantemente la ubicación frente a la playa, las impresionantes vistas al océano y la gran piscina infinita. Sin embargo, las opiniones también señalan instalaciones anticuadas, problemas de mantenimiento y una limpieza inconsistente que puede afectar la comodidad y la impresión general.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Cyan Cancun Resort & Spa, los huéspedes elogian constantemente la ubicación frente a la playa, las impresionantes vistas al océano y la gran piscina infinita. Sin embargo, las opiniones también señalan instalaciones anticuadas, problemas de mantenimiento y una limpieza inconsistente que puede afectar la comodidad y la impresión general.
Muchos viajeros encuentran al personal amable y servicial, pero otros informan sobre interacciones groseras o lentas en la recepción, normas estrictas y problemas ocasionales con las facturas o el registro de entrada. Las habitaciones se describen a menudo como espaciosas y con excelentes vistas, pero desgastadas, con problemas recurrentes de fontanería, aire acondicionado y ruido. La oferta gastronómica en el lugar se limita a un restaurante con una calidad mixta y un servicio lento; algunos huéspedes disfrutaron del desayuno y las bebidas. En general, espere una estancia pintoresca, tranquila y con una buena relación calidad-precio, más que una experiencia completa en un resort con todos los servicios.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La gran piscina infinita y el acceso directo a la playa reciben muchos elogios. Más allá de eso, las instalaciones se sienten limitadas: un restaurante, un pequeño bar en la piscina, la disponibilidad del spa varía, problemas recurrentes con el ascensor/mantenimiento y un gimnasio muy pequeño.
Reseñas de huéspedes relacionadas
4
Athena
30 ene 2026
·
Se alojó 7 noches
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
8
Tracey
10 feb 2026
·
Se alojó 6 noches
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
8
Anne
22 ago 2025
·
Se alojó 3 noches
The swimming pool is very nice, the staff is attentive, it's clean, the property could be modernized.however, I understand as it's very affordable.
The swimming pool is very nice, the staff is attentive, it's clean, the property could be modernized.however, I understand as it's very affordable.
6
Valentin
12 sept 2025
·
Se alojó 1 noche
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
8
Christina
25 nov 2025
·
Se alojó 1 noche
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
4
Muhammad Arif
22 ago 2025
·
Se alojó 3 noches
The spa was out of order. The rooms are in bad condition. The nathrooms smell all the time. The staff is not so friendly.
The spa was out of order. The rooms are in bad condition. The nathrooms smell all the time. The staff is not so friendly.
4
Kuljeet
17 oct 2025
·
Se alojó 9 noches
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
8
Dalton
11 may 2025
·
Se alojó 5 noches
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
10
Juan Manuel
10 jul 2025
·
Se alojó 4 noches
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
the resort is beautiful nice location the OXXO across the street is perfect, everything was perfect, my room with seaview perfect the elevator excellent the services the people friendly , the infinity swimming pool , 100+
8
Camilla
7 may 2025
·
Se alojó 3 noches
the property was nice a it has a gorgeous pool and has a private beach; however the property needs to be repainted, elevator’s flooring needs to be fixed, facilities in rooms such as faucets, showers need to be replaced as they are old and rusty; workers are very polite and helpful especially alberto and edwin in the dining area.
the property was nice a it has a gorgeous pool and has a private beach; however the property needs to be repainted, elevator’s flooring needs to be fixed, facilities in rooms such as faucets, showers need to be replaced as they are old and rusty; workers are very polite and helpful especially alberto and edwin in the dining area.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: varios informes mencionan habitaciones sucias o con olor a humedad, moho, óxido y muebles desgastados, en contraste con comentarios que señalan habitaciones limpias y una piscina bien mantenida. La calidad del servicio de limpieza varía según la estancia.
Reseñas de huéspedes relacionadas
8
Andrea
19 nov 2025
·
Se alojó 7 noches
The room was clean, bed was super comfortable. excellent view. The pool was crystal clear, always.
The room was clean, bed was super comfortable. excellent view. The pool was crystal clear, always.
4
Athena
30 ene 2026
·
Se alojó 7 noches
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
This is the first time i have ever posted a bad review and I use Hotels.com a lot. The room and building are not in great condition. The pictures used on the site are old. We could not see through the Window in our ocean view room because it was so dirty. I washed what I could reach myself and it stayed that way all week. Furniture is pretty beat up. Night stands are mounted to and falling off the wall. USB plugs didn't work and only one outlet it the main room. cracks in walls, bathroom door that doesn't shut. Pool loungers that are ripped apart. Also, this is NOT a resort. Spa was not open and no one wants to let you charge anything to your room. I got my room for 1/2 price and I feel that even that was too much to pay.
10
Cary
11 ene 2026
·
Se alojó 3 noches
Room could have been a bit cleaner. Found a few unwanted hairs.
Room could have been a bit cleaner. Found a few unwanted hairs.
4
Annalie
21 nov 2025
·
Se alojó 2 noches
Overall the hotel looks nice and clean however we arrived at 1am and walked into a room with used tissue paper and an underwear drying from the previous guest not mentioning the room was on the noisy part of the hotel and no balcony. We were then changed to another room with clog sink and toilet, it was fixed after reported. Then water from the upper guests washroom stated to droop on us while seating at toilet, was also reported and up to the moment we left no one had fixed the issue. As a smoker, I do look for hotel with designated areas and as per description "Designated smoking areas" I decided on visiting this hotel, happens that we only find out it is 100% free of any kind of smoke and vape when did our check in. On the other hand and other than the lady at check in, everyone was very friendly and attentive to make sure we were having a pleasant stay. The restaurant have some good options for breakfast and snacks, also excellent smithies. Hope you have a better room experience if decide to visit Cyan Cancun Resort & Spa!
Overall the hotel looks nice and clean however we arrived at 1am and walked into a room with used tissue paper and an underwear drying from the previous guest not mentioning the room was on the noisy part of the hotel and no balcony. We were then changed to another room with clog sink and toilet, it was fixed after reported. Then water from the upper guests washroom stated to droop on us while seating at toilet, was also reported and up to the moment we left no one had fixed the issue. As a smoker, I do look for hotel with designated areas and as per description "Designated smoking areas" I decided on visiting this hotel, happens that we only find out it is 100% free of any kind of smoke and vape when did our check in. On the other hand and other than the lady at check in, everyone was very friendly and attentive to make sure we were having a pleasant stay. The restaurant have some good options for breakfast and snacks, also excellent smithies. Hope you have a better room experience if decide to visit Cyan Cancun Resort & Spa!
4
Stephen Edward
5 sept 2025
·
Se alojó 5 noches
The room smelled of mold when i first walked in. There was mold on the a/c vents that the air wasvblowing out. There was mold all alongvthe back of the sofa in the room. Mold was also behind the bathroom door..i have pictures of these complaints if needed. The staff was great. ,butvthe property was invrough shape. The cushion to lay on around pool and on beach are tornvand dont smell good..pool had a weird sheem floating on top of water
The room smelled of mold when i first walked in. There was mold on the a/c vents that the air wasvblowing out. There was mold all alongvthe back of the sofa in the room. Mold was also behind the bathroom door..i have pictures of these complaints if needed. The staff was great. ,butvthe property was invrough shape. The cushion to lay on around pool and on beach are tornvand dont smell good..pool had a weird sheem floating on top of water
6
Andrew
6 nov 2025
·
Se alojó 1 noche
sofa and furniture was dirty linens and towels were clean toilet did not flush
sofa and furniture was dirty linens and towels were clean toilet did not flush
10
Elizabeth
28 oct 2025
·
Se alojó 2 noches
Clean room :)
Clean room :)
2
KEISHA
26 nov 2025
·
Se alojó 3 noches
The room was horrible, sheets and robes were dirty, the faucets and lamps were filled with rust and mold, bathtub was filthy. Requested a change but the alternative was just as horrible and was costing more. My sister was becoming sick from the mold so we booked another hotel and requested a refund after a back and forth dialogue with the hotel manager she agreed to refund the money directly to expedia. We informed expedia of the situation sent proof of the correspondence including signed paperwork issued by the front desk staff at the directive of hotel management. To date we have yet to receive the refund and all we are getting is run around!
The room was horrible, sheets and robes were dirty, the faucets and lamps were filled with rust and mold, bathtub was filthy. Requested a change but the alternative was just as horrible and was costing more. My sister was becoming sick from the mold so we booked another hotel and requested a refund after a back and forth dialogue with the hotel manager she agreed to refund the money directly to expedia. We informed expedia of the situation sent proof of the correspondence including signed paperwork issued by the front desk staff at the directive of hotel management. To date we have yet to receive the refund and all we are getting is run around!
2
ROBIN
10 feb 2026
·
Se alojó 1 noche
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
10
Colleen
22 feb 2025
·
Se alojó 4 noches
Beautiful spotless infinity pool- Right on the ocean- very clean attractive rooms with balcony on ocean - excellent prompt room cleaning We ate all our meals at the hotel restaurant. Everything was quality and delicious Would definitely stay here again.
Beautiful spotless infinity pool- Right on the ocean- very clean attractive rooms with balcony on ocean - excellent prompt room cleaning We ate all our meals at the hotel restaurant. Everything was quality and delicious Would definitely stay here again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son antiguas y presentan problemas frecuentes de mantenimiento (drenaje/inodoros débiles, fugas, problemas con el aire acondicionado, puertas que fallan) y pueden ser ruidosas, especialmente cerca de la carretera o con viento. Los puntos positivos incluyen camas cómodas, distribuciones espaciosas y vistas al océano excepcionales; la fiabilidad del Wi‑Fi varía.
Reseñas de huéspedes relacionadas
6
David
3 mar 2025
·
Se alojó 3 noches
La red wifi no funciona bien en todos los cuartos
La red wifi no funciona bien en todos los cuartos
4
Thalia
18 sept 2025
·
Se alojó 3 noches
Sink in the bathroom gets clogged easily, water drain is slow. Shower area does not have a door that closes, and the bathroom floor gets flooded with water and you have to keep putting towels on the floor after shower to keep the floor dry. Toilet also takes a while to flush, i also heard the other customers complaining about the same thing.
Sink in the bathroom gets clogged easily, water drain is slow. Shower area does not have a door that closes, and the bathroom floor gets flooded with water and you have to keep putting towels on the floor after shower to keep the floor dry. Toilet also takes a while to flush, i also heard the other customers complaining about the same thing.
6
Manuel
22 feb 2026
·
Se alojó 2 noches
El aire acondicionado! Hacía muchísimo calor en las noches no se podía dormir
El aire acondicionado! Hacía muchísimo calor en las noches no se podía dormir
6
Brian
25 feb 2026
·
Se alojó 1 noche
Room could use some updating. The dresser and other furniture seemed to show its age. The toilet lacked pressure to complete a full flush. The shower head pressure was. It consistent. You can hear people moving chairs above your room. The concrete construction adds to that noise.
Room could use some updating. The dresser and other furniture seemed to show its age. The toilet lacked pressure to complete a full flush. The shower head pressure was. It consistent. You can hear people moving chairs above your room. The concrete construction adds to that noise.
4
Lauri
26 feb 2026
·
Se alojó 1 noche
We were promised a suite with a sea view, a balcony overlooking the sea, and a jacuzzi, which we did get, but the room was on the ground floor next to the pool, meaning that everyone in the pool could see straight into it. This was not mentioned when booking. The balcony door could barely be closed, so anyone could have walked in if they wanted to. The room was basically clean, but worn out, the furniture was dirty from use, and the appliances were old. There was no soundproofing, so all the noises from the neighboring rooms and hallways could be heard and kept us awake. Draining the bathtub upstairs sounded like an airplane.
We were promised a suite with a sea view, a balcony overlooking the sea, and a jacuzzi, which we did get, but the room was on the ground floor next to the pool, meaning that everyone in the pool could see straight into it. This was not mentioned when booking. The balcony door could barely be closed, so anyone could have walked in if they wanted to. The room was basically clean, but worn out, the furniture was dirty from use, and the appliances were old. There was no soundproofing, so all the noises from the neighboring rooms and hallways could be heard and kept us awake. Draining the bathtub upstairs sounded like an airplane.
4
Kuljeet
17 oct 2025
·
Se alojó 9 noches
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
6
Alisha
2 dic 2025
·
Se alojó 1 noche
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
10
Jyothi
4 jul 2025
·
Se alojó 3 noches
Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage. , understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
Room was right on the Gulf/Caribbean sea view. Has a huge balcony to watch morning sun rise. Has an awesome Infiniti pools restaurant on the pool deck. Just that the building looks little dated but being on ocean front the salt water does lot of damage. , understandable. Room is very spacious with nice bathroom. Ac was not working due to thermostat but tampon they fixed it.
8
Anthony
29 jun 2025
·
Se alojó 5 noches
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
8
Suzie
23 sept 2025
·
Se alojó 4 noches
It would be 5 stars but the wifi was spotty in the rooms and around the property. Other than that, it was great staying here! Good staff, wonderful food, nice pool with ocean view and attentive staff!!!
It would be 5 stars but the wifi was spotty in the rooms and around the property. Other than that, it was great staying here! Good staff, wonderful food, nice pool with ocean view and attentive staff!!!
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Servicio
Muchos huéspedes destacan a un personal amable y atento, mientras que otros describen un servicio de recepción grosero o desorganizado, respuestas lentas, políticas estrictas y cargos adicionales o inconvenientes ocasionales durante el registro de entrada/salida.
Reseñas de huéspedes relacionadas
10
Juan Manuel
29 abr 2025
·
Se alojó 4 noches
Desde que llegue hasta el dia que salimos estuvo exelente A excepcion de un modulo que esta a un lado de recepcion (que nada tiene que ver con el Hotel) te ofrecen paquetes por un precio y luego te cobran otro mas alto a tu tarjeta de credito y luego no quieren honrar el precio original. si vas agarrar un tour estas personas no son nada recomendables. respecto al hotel en si, son todos muy amables especialmente Brenda en recepcion y Guillermo el Bell boy. durante nuestra estancia todos los dias iva el personal de limpieza a limpiar el cuarto y cambiar sabanas. esta a pasos de la playa con excelente vista al mar.
Desde que llegue hasta el dia que salimos estuvo exelente A excepcion de un modulo que esta a un lado de recepcion (que nada tiene que ver con el Hotel) te ofrecen paquetes por un precio y luego te cobran otro mas alto a tu tarjeta de credito y luego no quieren honrar el precio original. si vas agarrar un tour estas personas no son nada recomendables. respecto al hotel en si, son todos muy amables especialmente Brenda en recepcion y Guillermo el Bell boy. durante nuestra estancia todos los dias iva el personal de limpieza a limpiar el cuarto y cambiar sabanas. esta a pasos de la playa con excelente vista al mar.
4
Mayra
18 sept 2025
·
Se alojó 3 noches
I was given the wrong room upon arrival. I paid for a room with a king sized bed and was given two full sized beds instead. When I was told to come the next day, the staff had a terrible attitude with me and were extremely unfriendly. When I finally got to my room, it looked nothing like the pictures. The whole room was filthy and full of stains on all the furniture. The entire building is old and needs a lot of maintenance. The elevators were rusty and felt unsafe to be in. Overall I had a terrible experience at this establishment and will not be coming again.
I was given the wrong room upon arrival. I paid for a room with a king sized bed and was given two full sized beds instead. When I was told to come the next day, the staff had a terrible attitude with me and were extremely unfriendly. When I finally got to my room, it looked nothing like the pictures. The whole room was filthy and full of stains on all the furniture. The entire building is old and needs a lot of maintenance. The elevators were rusty and felt unsafe to be in. Overall I had a terrible experience at this establishment and will not be coming again.
10
Jared
23 feb 2026
·
Se alojó 6 noches
Great place, friendly staff, intermittent hot water in shower but would stay again!
Great place, friendly staff, intermittent hot water in shower but would stay again!
6
Duann
19 feb 2026
·
Se alojó 3 noches
Check-in process was late. Checkout process was straight up rude. Restaurant staff all good The room needs repair. Toilet would not flush. Seat is worn and dirty. Towels did not seem super fresh
Check-in process was late. Checkout process was straight up rude. Restaurant staff all good The room needs repair. Toilet would not flush. Seat is worn and dirty. Towels did not seem super fresh
8
Elvia Rubi
29 ene 2026
·
Se alojó 2 noches
El personal fue amable
El personal fue amable
2
ROBIN
10 feb 2026
·
Se alojó 1 noche
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
Staff was unfriendly, disorganized, rude. Went to my room smelled like marijuana, room was completely trashed, hadn’t been cleaned at all from the previous guest who destroyed the room.
10
Jeffrey
27 feb 2026
·
Se alojó 7 noches
The staff are always helpful and kind
The staff are always helpful and kind
2
Chris
1 may 2025
·
Se alojó 1 noche
Even been physically threatened by staff? If not and you feel you are missing out, stay at the Cyan Cancun "resort and spa" They have some ridiculous policy of having to check the room before you can check out? I told them I was running late for an international flight and they had 4 minutes until my uber showed up and I started walking out. They had a security guy follow me out saying I couldn't leave yet. I told them I was leaving as soon as my ride arrived, then they brought in a second security guy trying to block my exit. Essentially trying to threaten me physically if I left. again told them they now had 3 minutes to check the room and essentially begged them to physically touch me. I've never stayed at a place that has this policy that they must check the room before I'm allowed to leave. I left my room cleaner than it was when I checked in (not terribly difficult to acheive) and they had my card on file so I wasn't worried about them checking the room, but why? this is NOT a policy I've ever encountered. Don't let the pictures fool you, the pool is nice but the rest of the hotel is an absolute dump. Disgusting and dirty and the food at their "restaurant" was completely inedible. To call itself a resort is laughable. I'll never stay there again and I'll make sure to send this review on every site I can. I travel to resorts all over the world and this was a motel at-best. But facilities aside, for their staff to threaten me if I left before rm inspection?
Even been physically threatened by staff? If not and you feel you are missing out, stay at the Cyan Cancun "resort and spa" They have some ridiculous policy of having to check the room before you can check out? I told them I was running late for an international flight and they had 4 minutes until my uber showed up and I started walking out. They had a security guy follow me out saying I couldn't leave yet. I told them I was leaving as soon as my ride arrived, then they brought in a second security guy trying to block my exit. Essentially trying to threaten me physically if I left. again told them they now had 3 minutes to check the room and essentially begged them to physically touch me. I've never stayed at a place that has this policy that they must check the room before I'm allowed to leave. I left my room cleaner than it was when I checked in (not terribly difficult to acheive) and they had my card on file so I wasn't worried about them checking the room, but why? this is NOT a policy I've ever encountered. Don't let the pictures fool you, the pool is nice but the rest of the hotel is an absolute dump. Disgusting and dirty and the food at their "restaurant" was completely inedible. To call itself a resort is laughable. I'll never stay there again and I'll make sure to send this review on every site I can. I travel to resorts all over the world and this was a motel at-best. But facilities aside, for their staff to threaten me if I left before rm inspection?
2
Robert
26 dic 2025
·
Se alojó 2 noches
Staff at front counter, are extremely rude. Building is suffering from neglect, rooms are just a place to rest your head. The room furniture was all on a lean. Everything is an up charge from the bottle of water to the coke in the fridge to having someone come visit.
Staff at front counter, are extremely rude. Building is suffering from neglect, rooms are just a place to rest your head. The room furniture was all on a lean. Everything is an up charge from the bottle of water to the coke in the fridge to having someone come visit.
10
Luisa
14 nov 2025
·
Se alojó 7 noches
Great place! We love pur vacation there! The girl Ana in the reception was amazing. The place was super clean and staff friendly. Highly recommended
Great place! We love pur vacation there! The girl Ana in the reception was amazing. The place was super clean and staff friendly. Highly recommended
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Ubicación
Ubicación frente a la playa con impresionantes vistas al océano, fácil acceso a la playa, una parada de autobús y una tienda de conveniencia al otro lado de la calle y proximidad al aeropuerto. Muchos señalan que está lejos de las principales zonas de vida nocturna y restaurantes.
Reseñas de huéspedes relacionadas
8
Juan
10 ago 2025
·
Se alojó 2 noches
Location
Location
6
Wanda
27 jul 2025
·
Se alojó 7 noches
The property is good but it needs some fixing and updates. The building needs painting. The beach beds need to be replaced since they are broken and in bad condition. The food in the restaurant is not the best and there should be more choices. The property is in a great location with easy access to public transportation and close to the airport and great attractions. One great thing about it is the safety ,staff and the attention given to guests.
The property is good but it needs some fixing and updates. The building needs painting. The beach beds need to be replaced since they are broken and in bad condition. The food in the restaurant is not the best and there should be more choices. The property is in a great location with easy access to public transportation and close to the airport and great attractions. One great thing about it is the safety ,staff and the attention given to guests.
8
Karlos
3 ago 2025
·
Se alojó 2 noches
Hotel was a last minute stay, but was worth it. I would say 2 or 3day minimum. Staff was cool, not many speak English. Hotel elevator was under construction, one side worked but its tiny. While on your vacation the last thing you want to hear is banging in the morning while your trying to sleep in! The hotel restaurant was clean, food was okay. The hotel pool was nice probably the best thing there. The private beach had seaweed but they do try to clean it in the morning. Overall the stay was okay for what we needed, its not over the top but very affordable & nice enough to enjoy yourself. There is a XoXo convenient store across the street, they sell tacos, hot dogs, chips, beer all the snacks. I would stay there again.
Hotel was a last minute stay, but was worth it. I would say 2 or 3day minimum. Staff was cool, not many speak English. Hotel elevator was under construction, one side worked but its tiny. While on your vacation the last thing you want to hear is banging in the morning while your trying to sleep in! The hotel restaurant was clean, food was okay. The hotel pool was nice probably the best thing there. The private beach had seaweed but they do try to clean it in the morning. Overall the stay was okay for what we needed, its not over the top but very affordable & nice enough to enjoy yourself. There is a XoXo convenient store across the street, they sell tacos, hot dogs, chips, beer all the snacks. I would stay there again.
10
Barber
15 sept 2025
·
Se alojó 3 noches
Location great
Location great
8
MANUEL
31 oct 2025
·
Se alojó 1 noche
Maintenance is the main word here.This hotel used to be the Bel air hotel which open in 2006. very normal for Cancun to change names, owners etc… and then reopen as a” new place” but here you’ll find yourself going back in time to an old hotel with older facilities, missing items in menu and a top front line beach access.For a 1 night stop before going to A close by island is ok.For a whole vacation experience, it’s not my type of place but I must mention that the beach is beautiful and pretty isolated due it’s location in Punta Nizuc, far from hustle and bustle of Cancun.Now, since it’s an old hotel with a new name,they’re old style rooms so they are big ( old doors, old balcony window lock not working, small balcony no chairs but…View from room is astonishing and to sleep with window open listening to the waves crash makes u forget the sink fosset don’t drain or the tacos in restaurant at 5 dollars are kids size. At least there is an Oxo convenience store across the street which save my late night jet lag hunger with some ham and fake cheese ( yes fake, it’s even advertised on the label) croissants that you can heat in a microwave. There is really nothing in the proximity so be aware. If youre not picky, this is a good stop.Personnel is friendly, thank you guys.
Maintenance is the main word here.This hotel used to be the Bel air hotel which open in 2006. very normal for Cancun to change names, owners etc… and then reopen as a” new place” but here you’ll find yourself going back in time to an old hotel with older facilities, missing items in menu and a top front line beach access.For a 1 night stop before going to A close by island is ok.For a whole vacation experience, it’s not my type of place but I must mention that the beach is beautiful and pretty isolated due it’s location in Punta Nizuc, far from hustle and bustle of Cancun.Now, since it’s an old hotel with a new name,they’re old style rooms so they are big ( old doors, old balcony window lock not working, small balcony no chairs but…View from room is astonishing and to sleep with window open listening to the waves crash makes u forget the sink fosset don’t drain or the tacos in restaurant at 5 dollars are kids size. At least there is an Oxo convenience store across the street which save my late night jet lag hunger with some ham and fake cheese ( yes fake, it’s even advertised on the label) croissants that you can heat in a microwave. There is really nothing in the proximity so be aware. If youre not picky, this is a good stop.Personnel is friendly, thank you guys.
8
belinda
24 dic 2024
·
I truly enjoyed this location. Just what we needed. Beach is amazing
I truly enjoyed this location. Just what we needed. Beach is amazing
8
Christina
25 nov 2025
·
Se alojó 1 noche
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
We had a canceled flight and this property was only 10 minutes from airport so we chose it. We were very impressed with the staff, the pool and the beautiful beach location. The waves were very big here but the beach and water were beautiful. The beach chairs probably need replaced but other than that beach was great! Pool was large and clean, pool bar was small but bartender got drinks out quick and they were good. Not fancy but good value for the money. Our bed was AWESOME! We have stayed in Cancun/Playa/Tulum/Isla Mujeres probably 20 times and unlike 90% of the beds we've had this bed was extremely comfortable. We had a lower level pool front room with steps that went right out to our pool cabana. The room also had a 2 person jetted tub that we didn't use. The water pressure and hot water were also great and not always very good at other resorts. For the money this place was amazing. I don't know that I would want to stay more than a few nights as there isn't a lot of food choices or entertainment nearby and the resort is pretty minimal but I would highly recommend for anyone needing a night or two on a budget.
8
Sopheany
28 nov 2025
·
Se alojó 2 noches
It was a great place to stay and close to the convenient store and bus. Great view of the ocean!
It was a great place to stay and close to the convenient store and bus. Great view of the ocean!
10
vikram
14 jul 2025
·
Se alojó 2 noches
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
Excellent location and good staff. I believe i saved lots of money by not staying in Crystal where sales team is behind you to buy membership and packages. Actually I visited Crystal hotel for one tour during my stay at Cyan. Hence i am comparing both.
8
Anthony
29 jun 2025
·
Se alojó 5 noches
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
The property is about 15 minutes away from the airport and right in front of the beach. It has a nice size infinity pool. The location it's a little far from where all the clubs and shopping area so you need transportation to get there. There a good restaurants close by. The only negative things that I can say about Cyan Resort is that it needs maintenance like a paint job, inside our room the shower and the bathroom sink were clogged. For the price, it is worth it in my opinion. The majority of the time we were out exploring and going to different activities.
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Comida
La oferta gastronómica en el lugar se limita a un único restaurante con una calidad de comida mixta, un menú pequeño y, a menudo, un servicio lento; los precios pueden parecer elevados para las porciones. Algunos huéspedes disfrutaron del desayuno y las bebidas en el bar.
Reseñas de huéspedes relacionadas
10
Kerry Bernard
1 dic 2025
·
Se alojó 4 noches
Food was meh but overall great for the price and area is walking distance 20mins
Food was meh but overall great for the price and area is walking distance 20mins
8
Kiran
30 ene 2025
·
Se alojó 1 noche
The resort was nice and the only interaction we had with the staff was the front reception whom she was nice and Chris was fast. However the food at the restaurant in the resort was ok and should be improved. The service at the restaurant was slow and had to ask several times for a toast (perhaps the server forgot)
The resort was nice and the only interaction we had with the staff was the front reception whom she was nice and Chris was fast. However the food at the restaurant in the resort was ok and should be improved. The service at the restaurant was slow and had to ask several times for a toast (perhaps the server forgot)
8
Tracey
10 feb 2026
·
Se alojó 6 noches
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
Great value for money. Beautiful beach and pool area Rooms are clean and decent One restaurant in hotel only - pity that’s the Bar is not undercover as it is in within a wind tunnel and can get quite fresh Other than that great value, great day great beach location
8
Lindsey Joy
13 nov 2025
·
Se alojó 2 noches
Everything was beautiful and great just the toilet had issues with flushing slow. The restaurant food is okay but friendly service
Everything was beautiful and great just the toilet had issues with flushing slow. The restaurant food is okay but friendly service
6
Valentin
12 sept 2025
·
Se alojó 1 noche
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
Property had limited dining option and menu. Property seemed too small. One pool with no other option. Like the easy access to the beach. Bartender at the pool was the best.
4
Kuljeet
17 oct 2025
·
Se alojó 9 noches
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
Improve restaurant food quality and prices. Price was way too high for food portion and quality was not good. Since there are not many other restaurants nearby there should be better menu options. Toilets don’t flush well in the rooms. There is only one outlet close to the TV so charging devices was difficult. There are stains on the couch. I did not want to sit on it. Balcony door does not shut well and when it’s windy the door rattles and wakes you up at night. I only received two small bottles of water upon arrival and they were never refreshed when the room was cleaned. No option for coffee in the rooms and overpriced coffee in restaurant that was not good. Gym was very small and not useful. Room key card was not working properly. Constantly going to lobby to get it fixed was annoying. I would not stay here again. A few good things… Pool and beach were nice, quiet and kept clean. Bus stop close by but far from hotel zone about 15-20 min. Bed and pillows were comfortable. Smart tv in room was good for streaming and internet speed was good.
8
Dalton
11 may 2025
·
Se alojó 5 noches
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
The staff was very helpful and the check-in process was smooth. I was disappointed in the spa. I made two appointments both of which she did not show up for. The food was good, I was just hoping for a bigger variety and selection in the restaurant. The pool was great! And the pool side bar was also great!
6
Alisha
2 dic 2025
·
Se alojó 1 noche
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
The pool was nice. The food at the restaurant was outstanding but service was horrible. It took 30 min to get coffee and another 30 to get our breakfast. Originally the room they put us in had a blinking light, no balcony and smelled awful. They moved us once I showed them my confirmation which included a balcony. Chipped paint everywhere, dirty walls and doors, leaking shower. Bed was comfortable. I brought a white noise machine thankfully, otherwise it would have been very loud. This is definitely a budget hotel and the pictures far outweighed the reality.
8
Maria
20 may 2025
·
Se alojó 5 noches
Un hotel chico, limpio y muy bien ubicado. La relación precio calidad es muy buena en cuanto a hospedaje. Podría mejorar el restaurante, lo único que recomiendo es el desayuno. Tiene un Oxxo enfrente que es un súper plus.
Un hotel chico, limpio y muy bien ubicado. La relación precio calidad es muy buena en cuanto a hospedaje. Podría mejorar el restaurante, lo único que recomiendo es el desayuno. Tiene un Oxxo enfrente que es un súper plus.
6
Åsa
19 feb 2026
·
Se alojó 1 noche
Bodde här en natt innan vi skulle flyga hem och hotellet ligger relativt nära flygplatsen så det var praktiskt. Hotellet känns ganska gammalt och slitet, tråkigt och slitet rum men ganska rymligt. Poolområdet är väldigt fint och ligger precis vid den fina stranden nedanför och invid poolen ligger hotellets restaurang. Vid frukosten är man tyvärr tvungen att sitta ner vid ett bord och beställa det man vill äta och dricka istället för att det är en frukostbuffé. Så det gäller att man inte har bråttom eftersom det inte var någon vidare fart på personalen, som var ganska buttra och oengagerade. Vi åt även lunch i restaurangen och den var ganska god. Personalen i receptionen och lobbyn var dock trevlig. Snett tvärs över gatan låg en fisk- och skaldjursrestaurang som var något utöver det vanliga, både matmässigt och själva utförandet/lokalen, den rekommenderas verkligen! ligger
Bodde här en natt innan vi skulle flyga hem och hotellet ligger relativt nära flygplatsen så det var praktiskt. Hotellet känns ganska gammalt och slitet, tråkigt och slitet rum men ganska rymligt. Poolområdet är väldigt fint och ligger precis vid den fina stranden nedanför och invid poolen ligger hotellets restaurang. Vid frukosten är man tyvärr tvungen att sitta ner vid ett bord och beställa det man vill äta och dricka istället för att det är en frukostbuffé. Så det gäller att man inte har bråttom eftersom det inte var någon vidare fart på personalen, som var ganska buttra och oengagerade. Vi åt även lunch i restaurangen och den var ganska god. Personalen i receptionen och lobbyn var dock trevlig. Snett tvärs över gatan låg en fisk- och skaldjursrestaurang som var något utöver det vanliga, både matmässigt och själva utförandet/lokalen, den rekommenderas verkligen! ligger
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Tila
hace 6 días
·
Se alojó 2 noches
Excelente servicio y el personal muy atento
Excelente servicio y el personal muy atento
8
Gerardo
la semana pasada
·
Se alojó 2 noches
Buena opción en precio y ubicación . El internet regular . Lo único es que el personal es demasiado quisquilloso para todo , y lo puedo entender por malas experiencias pasadas pero como dicen por ahí pagan justos por pecadores y eso es un poco molesto
Buena opción en precio y ubicación . El internet regular . Lo único es que el personal es demasiado quisquilloso para todo , y lo puedo entender por malas experiencias pasadas pero como dicen por ahí pagan justos por pecadores y eso es un poco molesto
10
Christian
2 ago 2026
·
Se alojó 1 noche
Muy buen desayuno y habitación amplia
Muy buen desayuno y habitación amplia
2
Elias
1 ago 2026
·
Se alojó 5 noches
El hotel tiene una impresión muy vieja , el sillón del cuarto estaba manchado de amarillo, la atención muy mala , ya sea para pedir toallas o para cualquier otra necesidad se tardaban muchísimo tiempo en atenderte y aveces ni te hacían caso , no recomiendo ese hotel , pésimo servicio y pésima calidad
El hotel tiene una impresión muy vieja , el sillón del cuarto estaba manchado de amarillo, la atención muy mala , ya sea para pedir toallas o para cualquier otra necesidad se tardaban muchísimo tiempo en atenderte y aveces ni te hacían caso , no recomiendo ese hotel , pésimo servicio y pésima calidad
2
EDMUNDO
31 jul 2026
·
Se alojó 3 noches
El personal de de primera, pero desgraciadamente las instalaciones no tienen mantenimiento, El mobiliario es muy viejo. El personal se esmera, pero no les alcanza por el estado físico de la propiedad. No tienen planta de luz, y si la tienen, no funciona. El internet esta constantemente fallando o simplemente no funciona. Los aires acondicionados son viejos y no enfrían. La ubicación es excelente, así como su playa.
El personal de de primera, pero desgraciadamente las instalaciones no tienen mantenimiento, El mobiliario es muy viejo. El personal se esmera, pero no les alcanza por el estado físico de la propiedad. No tienen planta de luz, y si la tienen, no funciona. El internet esta constantemente fallando o simplemente no funciona. Los aires acondicionados son viejos y no enfrían. La ubicación es excelente, así como su playa.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Cancún?
¿Cómo suelen ser las tarifas de las habitaciones en Cyan Cancun Resort & Spa en Cancún?
Durante los próximos 60 a 90 días, las tarifas de las habitaciones en Cyan Cancun Resort & Spa en Cancún suelen rondar los 69 US$ por noche para dos huéspedes, oscilando entre 69 US$ y 71 US$.
¿Por qué Cyan Cancun Resort & Spa en Cancún es tan asequible?
Cyan Cancun Resort & Spa en Cancún ofrece precios más bajos que la mayoría de sus vecinos – es más barato que 15 de 16 hoteles comparables cercanos, que normalmente cuestan alrededor de 214 US$ por noche. La ubicación del hotel en la costa de Quintana Roo ayuda a atraer a viajeros centrados en la playa, lo que también influye en su precio en comparación con el mercado de Cancún en general.
¿Cuándo es el mejor momento para visitar Cyan Cancun Resort & Spa en Cancún y evitar multitudes?
Si prefiere menos gente, visite Cyan Cancun Resort & Spa en Cancún fuera del pico de verano – la demanda alcanza su punto máximo en julio y disminuye después, siendo octubre el mes más tranquilo en cuanto a multitudes y con mayor disponibilidad.
¿En qué mes hay las tarifas más bajas en Cyan Cancun Resort & Spa en Cancún?
Mayo es el mes más barato para alojarse en Cyan Cancun Resort & Spa en Cancún, con un promedio de 72 US$ por noche; diciembre es el más caro a 120 US$. El mes menos concurrido del hotel difiere del mes más barato: octubre es el mes con menos ocupación, aunque mayo tiene las tarifas más bajas.
¿Cómo es la ubicación de Cyan Cancun Resort & Spa en Cancún?
Cyan Cancun Resort & Spa en Cancún está situado en Quintana Roo, en la costa, cerca de atracciones de playa como Playa Delfines y Playa Ballenas, y de lugares al aire libre como la Laguna Nichupté y las ruinas de El Rey. El entorno es ideal para viajeros que buscan unas vacaciones en la playa con fácil acceso a la naturaleza y las ruinas locales.
¿Cómo ha variado el precio por noche en Cyan Cancun Resort & Spa en Cancún en comparación con el de las últimas semanas?
El precio actual en Cyan Cancun Resort & Spa en Cancún es de 69 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 76 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 62 US$ y 87 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: NO DATA
- 2026-09-19: 70.807096459198USD
- 2026-09-20: 69.92577020606994USD
- 2026-09-21: 69.78561504211426USD
- 2026-09-22: 71.94890104293823USD
- 2026-09-23: 66.0616441242218USD
- 2026-09-24: 64.83473141517639USD
- 2026-09-25: 65.76687031936645USD
- 2026-09-26: 67.25596474761963USD
- 2026-09-27: 64.90410618515014USD
- 2026-09-28: 65.76687031936645USD
- 2026-09-29: 66.63697785377502USD
- 2026-09-30: 67.10549729537964USD
- 2026-10-01: 71.41085794906616USD
- 2026-10-02: 71.0946144416809USD
- 2026-10-03: 68.43074238052368USD
- 2026-10-04: 71.99324607200622USD
- 2026-10-05: 68.36407814407349USD
- 2026-10-06: 70.18260529937744USD
- 2026-10-07: 69.67566984710693USD
- 2026-10-08: 72.77183478469848USD
- 2026-10-09: 72.15453814277649USD
- 2026-10-10: 72.1521341316223USD
- 2026-10-11: 72.08370082321167USD
- 2026-10-12: 68.43074238052368USD
- 2026-10-13: 67.10549729537964USD
- 2026-10-14: 67.10549729537964USD
- 2026-10-15: 70.5641117980957USD
- 2026-10-16: 70.64549786605835USD
- 2026-10-17: 67.10549729537964USD
- 2026-10-18: 71.16711573982238USD
- 2026-10-19: 69.96581078529357USD
- 2026-10-20: 71.23368364067078USD
- 2026-10-21: 70.45967524795532USD
- 2026-10-22: 70.51900484199524USD
- 2026-10-23: 69.96581078529357USD
- 2026-10-24: 71.08282646713256USD
- 2026-10-25: 69.95840170173645USD
- 2026-10-26: 71.06648882484436USD
- 2026-10-27: 70.47290825653076USD
- 2026-10-28: 67.10549729537964USD
- 2026-10-29: 67.81348076972961USD
- 2026-10-30: 71.21571705093383USD
- 2026-10-31: 70.43514470062256USD
- 2026-11-01: 71.13098551025391USD
- 2026-11-02: 70.43514470062256USD
- 2026-11-03: 70.39627766418457USD
- 2026-11-04: 69.32003383636474USD
- 2026-11-05: 69.39519312133788USD
- 2026-11-06: 70.45967524795532USD
- 2026-11-07: 71.0159958328247USD
- 2026-11-08: 71.1124058757782USD
- 2026-11-09: 71.09198710708618USD
- 2026-11-10: 69.81564985542298USD
- 2026-11-11: 69.32956230316162USD
- 2026-11-12: 70.21946680374145USD
- 2026-11-13: 71.12138698120117USD
- 2026-11-14: 70.45967524795532USD
- 2026-11-15: 71.22668617286682USD
- 2026-11-16: 70.47290825653076USD
- 2026-11-17: 71.20715631904602USD
- 2026-11-18: 70.22994548988342USD
Los huéspedes recibirán un correo electrónico 72 horas antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen detector de humo y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Este alojamiento no acepta mascotas ni perros guía.
- Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Bañera de hidromasaje/Jacuzzi
Piscina
Habitaciones para no fumadores
Playa privada
Actividades
Piscina
Playa privada
Playa (cercana)
Piscina al aire libre
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Servicios
24-Hour Front Desk
General
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Spa y centro de bienestar
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito