TownePlace Suites by Marriott Atlanta Kennesaw

Friendly office staff. Was under construction.

My family and our fur baby had a great stay. The 2 bedroom room and kitchen was perfect for our holiday trip.

We had a great stay and the accommodations were nice also. However, the elevator needs to be serviced since it's out of date.

Very comfortable stay. Very convenient to everything, shops, grocery, highway. Very accommodating if you have pets. The rooms are nice and big. Good value for the money.

My wife, my daughter, and I stayed in a 2 bedroom suite for a week. The beds were routine hotel beds, meaning my back ached after the first couple nights, but the rooms themselves were spacious enough to be an apartment. The amenities were nice, the full kitchen complete with utensils was fantastic to have, and while the rooms suffered from some wear and tear, they were functional in all aspects. The service from the staff was amazing and friendly, and the location around the hotel was great: shops, gas, restaurants etc all close by. Hotels.com got us a fantastic price on these rooms, and at the price point we paid this was an amazing stay. Full price as marked on the room doors would have been steep for the condition of the facility and the services offered, but on sale, these suites are great. Would absolutely stay again.

Excellent hotel with lots of food options at walking distance including wholesome food if one needs to cook in the room.Indian restaurant at walking distance for those who like it. Limited but decent breakfast.Clean room with kitchen and utensils. Laundry available on self pay basis. Overall comfortable stay and decent guests. Small but comfortable gym. Pool is available but was closed for some reason.

Reported a suspicious character stalking guests at 6am for personal information. Could use tighter security but all in all a great stay nonetheless

Do not book this property if you have any type of mobility issue. I clearly requested and confirmed a handicap accessible room only to arrive to no handicap rooms and the elevator to the room in which I was booked was broken and awaiting the repairman. I confirmed with the front desk receptionist that I could not access the room and needed a refund of my prepaid room. Although I was assured, there would be no charge, the next morning the full rate of $172.15 was charged to my room. I have made calls to the hotel directly and Hotels.com in an attempt to receive my refund. After over 1.5 hours of hold time and numerous explanations, I received my refund. So disappointing.

Nice hotel with a full kitchen and free parking. The smoke alarm in our room began beeping at 5:00 am, which woke my wife and I up. Front desk said there was nothing they could do until the maintenance guy arrived for work in the morning, so I had to pull the alarm from the ceiling and remove battery. The maid also barged in without knocking at 10:30 am, ignoring the Do Not Disturb sign.

Pool started it was open during reservation. Pool was not open it is seasonal. The dates were not listed. A pool was on my must have list.

Lysol was sprayed to the point that we couldn’t take it anymore. Had to change rooms and when we changed to another room it smelled like mold

Nice clean suite. Feel very safe traveling as a single woman.

I have no idea how this property is rated good. We checked in, sat in bed ate pizza then it started… I ran water in the bathtub and bugs were in the water, i let that go,,, until it was time to lay down. The sleeper sofa once pulled out full of hair! Dental floss etc so disgusting! No way was my daughter sleeping in that! Pulled the blanket down from the Queen bed and black hair all over the sheets. Soooooooo disgusting. Reluctantly updated me to a suite where I saw pet hair all over the kitchen cabinets . We were so tired we just went to sleep. Shady people outside , it was loud and my my daughter was scared. Went to bed and left early in the morning. This hotel is gross, remoldeled like when you take paint and just paint over all of the grossness. Wouldn’t dare eat there. So upset we wanted our money back. So disgusting I couldn’t even sleep because there appeared alot of shadiness going on. Never again!! I have no idea how this place has good reviews after what we experienced !

I appreciated them accommodating our request for a first floor room. The woman at check-in was friendly and helpful, as were the staff in the breakfast hospitality room. Our room was a handicap room and had a large bathroom. The shower (no tub) was a very large, unfortunately the shower curtain was short and did not contain any of the shower water, despite turning the shower head in the opposite direction and making showering more difficult. The entire bathroom floor became flooded! Fortunately, or perhaps fortuitous, there was a drain in the middle bathroom floor. But we had to push the water to the drain. After all the showers were taken, we used our dirty towels in soak up the water. Upon check-in we were asked if we wanted daily housekeeping, or upon request. We asked for daily. By 4:30 pm, we asked at the front desk and was informed that we could get a re-fresh after three days. We explained that we requested daily, and also the need for fresh towels since ours had to be used for the water on the floor. We were told that the housekeeping staff were finished for the day so we couldn't have it. We asked for at least clean towels. We were begrudgingly given two sets (for three people). When we said we needed an additional set, we were once again met with 'attitude'. Because we knew we would be eating in our room as we had our dog with us and would not leave her, we especially wanted the trash empty daily. There is more but unfortunately I'm out of room to type.

I call front desk and no body answer and i come down and the lady was cleaning then i ask for bottle of water and she give me and then today i check in the lady hand me over a bag of two water bottle a biscuit and a bag of chips but other two nights the from desk give me nothing. but last night on 9th Aug the room was smelling smoke, that hurt me because i am non smoker. Room was B120 so check ?

Dirty, broken toilet. No towels. Fecal matter all over the outside of the toilet bowl. It was horrifying, but I hadn't slept in nearly two days due to travel. Left ASAP in the AM. Super gross. I have pictures

One of our best hotel stays yet. Rooms clean. Felt safe. Staff friendly. Breakfast was great.

Great room, very clean no issues at all.

The ease of checking in via mobile app was great. I didn't have to go to the front desk to get my room. I did get a handicap room instead of regular room I would have preferred. But I think that was because I checked in early. And also the tub stopped up. Other than that it was great, area was great. I only stayed one night so I didn't make a big deal on the tub but I did report it.

Well maintained property, rooms are clean and spacious. Location is convenient, near plenty of restaurants and shops. Surrounding area seemed safe. Front desk staff was very helpful and welcoming. Would definitely come back!

The property was in a quiet area. It looked like an apartment building more than a hotel. The breakfast area was very small and the breakfast options were very limited. The room was clean and spacious, which was a nice change from may hotel rooms.

My mom and I were traveling with her cat. So the 2 room suite was awesome not sharing a bedroom with her cat that’s not used to me or I am to her. We also had a great dinner with just a walk across the street.

Small beds for two adults. Otherwise everything is great.

It was clean and spacious. The suite had a nice desk for remote work, large LG tv and nice little kitchen to store and prepare some of my own food.

It was super convenient to get in and out of and there was plenty of restaurants nearby via car. Some of the cabinets were damaged and the bed was a mushy. Overall, it was a good stay.

My wife, my daughter, and I stayed in a 2 bedroom suite for a week. The beds were routine hotel beds, meaning my back ached after the first couple nights, but the rooms themselves were spacious enough to be an apartment. The amenities were nice, the full kitchen complete with utensils was fantastic to have, and while the rooms suffered from some wear and tear, they were functional in all aspects. The service from the staff was amazing and friendly, and the location around the hotel was great: shops, gas, restaurants etc all close by. Hotels.com got us a fantastic price on these rooms, and at the price point we paid this was an amazing stay. Full price as marked on the room doors would have been steep for the condition of the facility and the services offered, but on sale, these suites are great. Would absolutely stay again.

Property was convenient to shopping and dining. Very spacious for a family with kids

Staff was friendly and accommodating. The two-room suite had everything we needed for a week's stay.

This property is nearby almost anything you could need, but it's set back in a treed area, so noise wasn't a big problem! The breakfast was hot and decent, and the room had a small kitchen (very convenient). Bed was comfortable and room seemed clean.

Well maintained property, rooms are clean and spacious. Location is convenient, near plenty of restaurants and shops. Surrounding area seemed safe. Front desk staff was very helpful and welcoming. Would definitely come back!

Hotel checkin was awesome and the cleanliness was great- no issues. The only issue we had was with the overnight representative. She was rude, abrasive, unprofessional at best. Then on the morning of checkout the housekeeper knocks on the door at 9:30am to ask what time are we checking out… I was LIVID! Who does that?

Superb customer service.

We showed up to the property to check in and was told that they ‘lost’ some rooms so they couldn’t honor our booking. First off, how do you loose a room? Second, why didn’t you call hours ago so we could figure out an alternative? Was a very disappointing experience after a several hour long road trip.

The staff all of them go over and above than called for. They are super stars.

Got there and they told me they didn’t have our room

Do not book this property if you have any type of mobility issue. I clearly requested and confirmed a handicap accessible room only to arrive to no handicap rooms and the elevator to the room in which I was booked was broken and awaiting the repairman. I confirmed with the front desk receptionist that I could not access the room and needed a refund of my prepaid room. Although I was assured, there would be no charge, the next morning the full rate of $172.15 was charged to my room. I have made calls to the hotel directly and Hotels.com in an attempt to receive my refund. After over 1.5 hours of hold time and numerous explanations, I received my refund. So disappointing.

Nice hotel with a full kitchen and free parking. The smoke alarm in our room began beeping at 5:00 am, which woke my wife and I up. Front desk said there was nothing they could do until the maintenance guy arrived for work in the morning, so I had to pull the alarm from the ceiling and remove battery. The maid also barged in without knocking at 10:30 am, ignoring the Do Not Disturb sign.

Excellent customer service

Well maintained property, rooms are clean and spacious. Location is convenient, near plenty of restaurants and shops. Surrounding area seemed safe. Front desk staff was very helpful and welcoming. Would definitely come back!

Was greeted by a sweet girl at the front desk that made me feel welcome and offered goodie bags for the guests in our room! She even called the room about 30 minutes later to ask how we were and ensure we had everything we needed. It was an amazing experience!

Close to our son's residence.

The property was in a quiet area. It looked like an apartment building more than a hotel. The breakfast area was very small and the breakfast options were very limited. The room was clean and spacious, which was a nice change from may hotel rooms.

Great stay. Near everything and still tucked away for quiet time. Loved it. Decent breakfast with waffles

My mom and I were traveling with her cat. So the 2 room suite was awesome not sharing a bedroom with her cat that’s not used to me or I am to her. We also had a great dinner with just a walk across the street.

Very good and convenient property but compared to last 10 months the current rates have increased considerably

Very comfortable stay. Very convenient to everything, shops, grocery, highway. Very accommodating if you have pets. The rooms are nice and big. Good value for the money.

Property was convenient to shopping and dining. Very spacious for a family with kids

Great location near restaurants and shopping centers

This property is nearby almost anything you could need, but it's set back in a treed area, so noise wasn't a big problem! The breakfast was hot and decent, and the room had a small kitchen (very convenient). Bed was comfortable and room seemed clean.

Well maintained property, rooms are clean and spacious. Location is convenient, near plenty of restaurants and shops. Surrounding area seemed safe. Front desk staff was very helpful and welcoming. Would definitely come back!

The property was in a quiet area. It looked like an apartment building more than a hotel. The breakfast area was very small and the breakfast options were very limited. The room was clean and spacious, which was a nice change from may hotel rooms.

The room was nice, kitchen was well stocked. Brrakfady was ok would have like more hot food. Hotel is dog friendly so alot of canine friends are out and about in the morning

Welcoming check in. Nicely decorated and clean hotel. Adequate breakfast. Would stay here again!

I appreciated the staff attempting to take care of the TV that wasn't working. In the case that they couldn't get it to start, they placed us in a new room. Besides that, the stay was peaceful and quiet. Breakfast was average

There was a problem with breakfast the first day

Excellent hotel with lots of food options at walking distance including wholesome food if one needs to cook in the room.Indian restaurant at walking distance for those who like it. Limited but decent breakfast.Clean room with kitchen and utensils. Laundry available on self pay basis. Overall comfortable stay and decent guests. Small but comfortable gym. Pool is available but was closed for some reason.

One of our best hotel stays yet. Rooms clean. Felt safe. Staff friendly. Breakfast was great.

Breakfast was ok. Beds were comfy. The breakfast attendant was scary and rude. She was watching something on her phone really loud. She then grunted and yelled at you for not turning the waffle iron. She sighed loudly. We did not dare ask her a question. She slammed items around. You felt uncomfortable. The check in was amazing.

Clean and quiet. Breakfast is nice.

This property is nearby almost anything you could need, but it's set back in a treed area, so noise wasn't a big problem! The breakfast was hot and decent, and the room had a small kitchen (very convenient). Bed was comfortable and room seemed clean.