Hôtel Akena Troyes - La Chapelle St-Luc
From
$96
/ night
Select dates to see prices and availability
From
$96
/ night
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and complimentary use of a nearby fitness facility. Additional features at this hotel include a banquet hall and a vending machine.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and complimentary use of a nearby fitness facility. Additional features at this hotel include a banquet hall and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 8:30 AM for a fee.
Rooms
Make yourself at home in one of the 63 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, housekeeping is provided daily, and you can request cribs/infant beds (complimentary).
Location
Located in La Chapelle-Saint-Luc, Hôtel AKENA TROYES - La Chapelle-Saint-Luc is a 4-minute drive from Centre Culturel Didier Bienaimé and 6 minutes from Église Ste-Madeleine. This hotel is 2.8 mi (4.5 km) from Ruelle des Chats and 2.9 mi (4.7 km) from Théâtre de la Madeleine.
What's nearby
Centre Culturel Didier Bienaimé(1.4 miles)
Théâtre de la Madeleine(2.7 miles)
Église Ste-Madeleine(2.8 miles)
Espace Argence(2.8 miles)
Marché Des Halles(2.9 miles)
Ruelle des Chats(2.9 miles)
St-Pantaleon Church(2.9 miles)
Hôtel de Vauluisant(2.9 miles)
Musée de la Maille, Mode et Industrie(2.9 miles)
Musée de la Renaissance en Champagne(2.9 miles)
Basilique St-Urbain(3 miles)
Maison de l'Outil et de la Pensee Ouvriere(3 miles)
Apothicairerie de l'Hôtel-Dieu-le-Comte(3.1 miles)
Cité du Vitrail(3.1 miles)
Centre de Congrès de l’Aube(3.3 miles)
Parking
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Luggage Storage
Location
10 Rue de l'Orme de la Croix, La Chapelle-Saint-Luc, France
Centre Culturel Didier Bienaimé (1.4 miles)
Théâtre de la Madeleine (2.7 miles)
Église Ste-Madeleine (2.8 miles)
Espace Argence (2.8 miles)
Marché Des Halles (2.9 miles)
Ruelle des Chats (2.9 miles)
Room options
11
Standard Double Room
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Family Room
Room details
1 Queen Bed
and 2 Twin Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
7
Premium Room
Room details
1 Full Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Twin Room
Room details
2 Twin Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
8
Triple Room
Room details
2 Queen Beds
and 1 Twin Bed
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
10
Double Room (Pmr)
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hôtel Akena Troyes - La Chapelle St-Luc
9.4
Superb
Based on 510 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hôtel Akena Troyes - La Chapelle St-Luc, travellers consistently highlight friendly, welcoming staff, very clean modern spaces, spacious family rooms, and convenient road access with secure parking, making it a reliable stopover option near Troyes.
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What guests think
At Hôtel Akena Troyes - La Chapelle St-Luc, travellers consistently highlight friendly, welcoming staff, very clean modern spaces, spacious family rooms, and convenient road access with secure parking, making it a reliable stopover option near Troyes.
Rooms are generally quiet and comfortable, with soundproofing and family layouts appreciated, though several guests mention uncomfortable mattresses and occasional temperature control issues. Breakfast is widely described as good to copious, though some found it overpriced or experienced delays; simple bar snacks and free hot drinks are available. A few reviews also report understaffing, slow check-in, or billing mistakes. Expect a convenient, practical stopover suited to families and road trippers.
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AI-generated summary based on recent guest reviews
Facilities
Secure on-site parking (gated overnight) is widely mentioned, and EV chargers are noted by some guests. Guests also mention a bar/lounge, free hot drinks, and simple meal options.
Related guest reviews
10
Alain
Oct 5, 2025
·
Stayed 1 night
Très satisfait de notre nuitée, qui a commancé par un accueil particulièrement chaleureux. Chambre PMR entiérement satisfaisante, bien concue et salle de bains au top.Parking privé sécurisé , et hotel dans un environnement calme avec sa terrasse de verdure. Nous n'avons pas opté pour le petit déjeuner , car nous sommes rentrés tard dans la nuit et nous aurions du nous lever trop tôt, pour respecter les horaires. Un seul commentaire à faire sur les toilettes trop basses pour une personne handicapée , n' ayant pas assez de forces dans les bras, pour se relever elle même.C' est aussi le cas du siège sous la douche.
Très satisfait de notre nuitée, qui a commancé par un accueil particulièrement chaleureux. Chambre PMR entiérement satisfaisante, bien concue et salle de bains au top.Parking privé sécurisé , et hotel dans un environnement calme avec sa terrasse de verdure. Nous n'avons pas opté pour le petit déjeuner , car nous sommes rentrés tard dans la nuit et nous aurions du nous lever trop tôt, pour respecter les horaires. Un seul commentaire à faire sur les toilettes trop basses pour une personne handicapée , n' ayant pas assez de forces dans les bras, pour se relever elle même.C' est aussi le cas du siège sous la douche.
10
Geoffrey
Mar 30, 2025
·
Stayed 1 night
As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
8
Ramzi
Aug 20, 2023
·
Stayed 1 night
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
10
Nikki
Jan 26, 2025
·
Stayed 1 night
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
8
Kerry
Dec 7, 2024
·
Stayed 1 night
Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
Quick stop over on route to Val Thorens - arrived very late in to the night but service was smooth and the secured parking was a bonus. Comfortable bed, friendly staff and very hospitable- they offered us free morning pastries and tea/coffee.
10
Pierre
Jan 31, 2025
·
Stayed 1 night
Très bon accueil, propreté des parties communes et de la chambre. Possibilité de se restaurer avec plats ou pizzas a prix raisonnables au bar ou dans la chambre, happy hours au bar Très bon petit déjeuner relativement cher mais très complet. Eau et boissons chaudes gratuites à volonté.
Très bon accueil, propreté des parties communes et de la chambre. Possibilité de se restaurer avec plats ou pizzas a prix raisonnables au bar ou dans la chambre, happy hours au bar Très bon petit déjeuner relativement cher mais très complet. Eau et boissons chaudes gratuites à volonté.
10
Maria
Dec 29, 2023
·
Stayed 1 night
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
10
John
Jan 3, 2026
·
Stayed 1 night
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
10
Catherine
Nov 15, 2024
·
Stayed 1 night
Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
Good hotel easy to find Good facilities friendly staff Ideal for quick stopover Comfortable clean rooms lovely bathrooms
10
Alex
Jan 8, 2025
·
Stayed 1 night
Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a strong point across reviews, with many calling rooms and common areas spotless. A few isolated comments mention dust or marks.
Related guest reviews
10
Khalid
Jan 19, 2025
·
Stayed 1 night
Hôtel propre, personnel serviable et professionnel. Très bon petit-déjeuner !
Hôtel propre, personnel serviable et professionnel. Très bon petit-déjeuner !
10
Thomas
Sep 10, 2023
·
Stayed 1 night
Hôtel très propre et moderne. Personnel prévenant et souriant
Hôtel très propre et moderne. Personnel prévenant et souriant
6
Baptiste
Feb 10, 2026
·
Stayed 1 night
la qualité de la literie n'était pas au rendez vous et les murs avaient des traces de sang
la qualité de la literie n'était pas au rendez vous et les murs avaient des traces de sang
10
Karen
Jun 24, 2025
·
Stayed 1 night
Very comfortable room and bed. Super clean and quiet
Very comfortable room and bed. Super clean and quiet
10
Laëtitia
Jul 18, 2025
·
Stayed 1 night
Très propre, bon état, chambre spacieuse et personnel agréable.
Très propre, bon état, chambre spacieuse et personnel agréable.
8
Ramzi
Aug 20, 2023
·
Stayed 1 night
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
10
Nikki
Jan 26, 2025
·
Stayed 1 night
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
10
John
Jan 3, 2026
·
Stayed 1 night
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
10
GREG
Jun 10, 2025
·
Stayed 1 night
Modern and very clean.
Modern and very clean.
10
Katherine
Aug 21, 2025
·
Stayed 1 night
The staff were extremely friendly and the family room was perfect in every way. Room was spotless and very clean
The staff were extremely friendly and the family room was perfect in every way. Room was spotless and very clean
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AI-generated summary based on recent guest reviews
Rooms
Spacious and quiet rooms, including family suites with separate areas, are appreciated, and beds are often comfortable. Downsides recur around some poor mattresses and temperature control (too hot or cold), with a few noting compact bathrooms.
Related guest reviews
8
Sebastien
Jan 26, 2026
·
Stayed 1 night
Hôtel récent en très bon état et confortable. Chambre spacieuse et très bien insonorisée, salle de bain un peu petite. Petit déjeuner qualité correcte.
Hôtel récent en très bon état et confortable. Chambre spacieuse et très bien insonorisée, salle de bain un peu petite. Petit déjeuner qualité correcte.
2
Mohamed
Nov 21, 2025
·
Stayed 1 night
Chambre glacée à l’arrivée. Le chauffage à mis plusieurs heures pour retrouver une température adéquate. Lit pas confortable. Ne vaut pas son prix
Chambre glacée à l’arrivée. Le chauffage à mis plusieurs heures pour retrouver une température adéquate. Lit pas confortable. Ne vaut pas son prix
8
francois
Aug 10, 2025
·
Stayed 1 night
Bon hôtel. Chambre agréable avec clim. Très mauvais matelas à ressort. Mal de dos le matin.
Bon hôtel. Chambre agréable avec clim. Très mauvais matelas à ressort. Mal de dos le matin.
10
Karen
Jun 24, 2025
·
Stayed 1 night
Very comfortable room and bed. Super clean and quiet
Very comfortable room and bed. Super clean and quiet
8
Valérie
Jan 12, 2024
·
Stayed 1 night
Équipe toujours aussi accueillante. Chambre spacieuse.
Équipe toujours aussi accueillante. Chambre spacieuse.
10
Salim
Jun 19, 2025
·
Stayed 1 night
Parfait pour une famille.
Parfait pour une famille.
10
Miranda
Feb 2, 2025
·
Stayed 1 night
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
Great service from all staff. Lovely comfortable beds, slept so well. Great size family rooms and with a seperate WC. Nice and quiet rooms too even though close to a busy road, could not hear traffic noise.
10
John
Jan 3, 2026
·
Stayed 1 night
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
8
Alex
Apr 8, 2024
·
Stayed 1 night
Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
Second time staying here en-route to the Alps with Family. Great room for sharing with kids but unfortunately too hot and couldn't turn down heating.
10
Crinu David
Aug 10, 2025
·
Stayed 1 night
We booked a night in a family room, which, to our pleasant surprise, was actually a suite. The room was clean and well maintained, and the beds were comfortable. Although it is conveniently located near the motorway, the noise level was more than reasonable. There were two bathrooms — one with a toilet and sink, and one with a shower and sink — which was very convenient for our family of four. I found the bathrooms quite luxurious, especially after a bad experience in another hotel rated as four stars. Breakfast was also nice, with a good variety of sweet and savoury options and good coffee. The staff were kind and helpful, and overall, we had a really nice and restful time.
We booked a night in a family room, which, to our pleasant surprise, was actually a suite. The room was clean and well maintained, and the beds were comfortable. Although it is conveniently located near the motorway, the noise level was more than reasonable. There were two bathrooms — one with a toilet and sink, and one with a shower and sink — which was very convenient for our family of four. I found the bathrooms quite luxurious, especially after a bad experience in another hotel rated as four stars. Breakfast was also nice, with a good variety of sweet and savoury options and good coffee. The staff were kind and helpful, and overall, we had a really nice and restful time.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as welcoming, helpful and responsive. However, several guests experienced understaffing, slow check-in, bar service delays, or billing/refund errors.
Related guest reviews
8
Per
Jul 14, 2024
·
Stayed 1 night
The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
The check in was as previously somewhat time consuming. The Girl in the bar was a stat - very friendly and extremely service minded. In generel very good value for money
2
Frédéric
Sep 30, 2025
·
Stayed 1 night
Passage dans l'hôtel a la pi septembre. Dès le lendemain, j'ai détecté que j'avais été prélevé 2 fois pour une nuitée (prelèvement sur ce site via la réservation + paiement sur place). J'ai alerté l'hôtel par plusieurs appels, mail. Nous sommes le 01 octobre 2025 m, je n'ai toujours pas reçu mon remboursement. D'ici la fin de la semaine, je mettrai en marche une procédure pour manquement de votre part.
Passage dans l'hôtel a la pi septembre. Dès le lendemain, j'ai détecté que j'avais été prélevé 2 fois pour une nuitée (prelèvement sur ce site via la réservation + paiement sur place). J'ai alerté l'hôtel par plusieurs appels, mail. Nous sommes le 01 octobre 2025 m, je n'ai toujours pas reçu mon remboursement. D'ici la fin de la semaine, je mettrai en marche une procédure pour manquement de votre part.
10
Franck
Dec 15, 2025
·
Stayed 1 night
Personnel tres sympa et serviable, petit dejeuner bien fourni, je descend une fois par mois a cet hotel
Personnel tres sympa et serviable, petit dejeuner bien fourni, je descend une fois par mois a cet hotel
10
Sullyvan
Dec 10, 2025
·
Stayed 1 night
Personnel très accueillant
Personnel très accueillant
10
Miranda
Feb 6, 2026
·
Stayed 1 night
Great hotel, friendly staff. Just off the motorway so great for passing through France
Great hotel, friendly staff. Just off the motorway so great for passing through France
10
Nikki
Jan 26, 2025
·
Stayed 1 night
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
6
Mary
Sep 15, 2025
·
Stayed 2 nights
We have stayed here on 3 previous occasions and have always been really happy with everything. Sadly the hotel seems to be understaffed. We couldn’t find a member of staff when we checked in. There was no one in the bar when we wanted to order a drink and had to wait until the person on reception was free.
We have stayed here on 3 previous occasions and have always been really happy with everything. Sadly the hotel seems to be understaffed. We couldn’t find a member of staff when we checked in. There was no one in the bar when we wanted to order a drink and had to wait until the person on reception was free.
8
Lee
Jul 31, 2023
·
Stayed 1 night
Great hotel but staff in the evening were struggling to manage the bar.
Great hotel but staff in the evening were struggling to manage the bar.
6
Sharnie
Sep 1, 2025
·
Stayed 1 night
The property itself was nice, it was clean and functional, good bedroom sizes. The downside was the issues and the lack of coffee. I paid on arrival. My husband went to the bar to get some drinks, and was charged again for the room, he had been getting the cases from the car so didn’t see me pay. When we challenged the staff he did refund us, said it would happen automatically, but half hour later called us down with our card. then it turns out he refunded too much and called us back again to pay back the £12 he over charged. Was told the coffee machine was free to use but remained switched off, The hotel was good, but let down by the back and forth because of their errors. Would likely book somewhere else next time
The property itself was nice, it was clean and functional, good bedroom sizes. The downside was the issues and the lack of coffee. I paid on arrival. My husband went to the bar to get some drinks, and was charged again for the room, he had been getting the cases from the car so didn’t see me pay. When we challenged the staff he did refund us, said it would happen automatically, but half hour later called us down with our card. then it turns out he refunded too much and called us back again to pay back the £12 he over charged. Was told the coffee machine was free to use but remained switched off, The hotel was good, but let down by the back and forth because of their errors. Would likely book somewhere else next time
10
Huw
Jul 12, 2024
·
Stayed 2 nights
Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
Great hotel for stopover en route to Tuscany. Stayed 2 nights as wanted to explore Troyes - beautiful. Hotel staff very friendly & welcoming. Nice bar and close to a buffalo grill, Carrefour etc. Had a problem in the room on 2nd night and it was sorted straight away (they immediately moved us to another room). Great service. Would recommend.
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AI-generated summary based on recent guest reviews
Location
Convenient stopover near major roads on the outskirts, with restaurants and shops nearby and secure parking. Not ideal for walking into central Troyes, but handy for onward travel.
Related guest reviews
8
Katherine
Jul 1, 2024
·
Stayed 1 night
Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
Stop over stay. Perfectly adequate, although hotel was difficult to find. Better directions needed.
10
Paddy
Sep 15, 2024
·
Stayed 1 night
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
Clean, modern, friendly staff. Situated in business park, eating places nearby, close to road links, ideal for our one night stopover, would book again
10
Miranda
Feb 6, 2026
·
Stayed 1 night
Great hotel, friendly staff. Just off the motorway so great for passing through France
Great hotel, friendly staff. Just off the motorway so great for passing through France
10
Karine
Nov 14, 2023
·
Stayed 1 night
Soirée étape pour me rendre à un rendez-vous a Troyes assez tôt. L'hôtel est très bien situé : a 10mn de Troyes, tout près de ste Savine dans une zone industrielle ou juste a côté vous avez 2 restaurants (dont 1 buffalo). L'accueil : très très agréable! Souriant, a votre disposition, et a votre écoute, vous propose également si vous le souhaitez leur service traiteur (possibilité de manger soit en chambre, soit dans la salle) ou vous propose leurs partenaires (les 2 restaurants a côté). La chambre : très très propre, bien agencée, wifi gratuit, bonne insonorisation et literie au top!!!!!! Bref, j'ai gardé leur carte car je reviendrai, ça c'est sûr!!!!
Soirée étape pour me rendre à un rendez-vous a Troyes assez tôt. L'hôtel est très bien situé : a 10mn de Troyes, tout près de ste Savine dans une zone industrielle ou juste a côté vous avez 2 restaurants (dont 1 buffalo). L'accueil : très très agréable! Souriant, a votre disposition, et a votre écoute, vous propose également si vous le souhaitez leur service traiteur (possibilité de manger soit en chambre, soit dans la salle) ou vous propose leurs partenaires (les 2 restaurants a côté). La chambre : très très propre, bien agencée, wifi gratuit, bonne insonorisation et literie au top!!!!!! Bref, j'ai gardé leur carte car je reviendrai, ça c'est sûr!!!!
8
Ramzi
Aug 20, 2023
·
Stayed 1 night
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
Warm and friendly service on arrival. Rooms are basic, reasonably clean (dusty in places and carpet could have been cleaner), and easy and secure parking. The area is fine if you’re looking for a convenient stop over hotel but too far to walk into central Troyes. As usual with the out of town hotels, restaurant options are limited but adequate for one evening. Or you can walk 10 minutes to a massive supermarket and stock up and feed yourself that way.
10
Nikki
Jan 26, 2025
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Stayed 1 night
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
Perfect hotel for our stopover on the way back to the Eurotunnel from the Alps. Spotlessly clean, very comfortable, great value, friendly staff and great location. EV chargers on site and a Buffalo Grill right next door for dinner! They still had their Christmas decorations up which made it cosy and welcoming.
8
Ramzi
Jul 2, 2025
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Stayed 1 night
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
Great little stopover hotel in a convenient place with plenty of parking. Rooms are clean and the beds are comfortable. Nothing glamorous about it or the area it is in but, for me, it is a better hotel with nicer rooms than you’ll find in Troyes centre for the price. Would recommend and stay again.
10
Maria
Dec 29, 2023
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Stayed 1 night
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
Hotel in good location on outskirts of Troyes. Excellent car parking, with secure gate overnight. Room was ideal size for x3 adults to share, shower was good and beds comfortable. Ideal place to stay for one night en route to alps.
10
Alex
Jan 8, 2025
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Stayed 1 night
Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
Great stopping off point for the Alps. Electric Charging for Cars available at hotel and near by (Fast Charge) Great Bakery and Resturant nearby.
10
Gary
Feb 16, 2025
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Stayed 1 night
Great location, close places to eat, parking good. Breakfast great
Great location, close places to eat, parking good. Breakfast great
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly rated good to copious with decent variety and coffee, though some found it overpriced or faced delays. The bar provides basic food and free hot drinks.
Related guest reviews
10
Khalid
Jan 19, 2025
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Stayed 1 night
Hôtel propre, personnel serviable et professionnel. Très bon petit-déjeuner !
Hôtel propre, personnel serviable et professionnel. Très bon petit-déjeuner !
10
Geoffrey
Mar 30, 2025
·
Stayed 1 night
As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
As usual AKENA Troyes was excellent in every way possible, have stayed 4 times on route to our home in montelimar and have not been disappointed at all , so clean and Freindly, fab breakfast and really comfortable lounge and bar area for relaxing
10
Patricia
Nov 6, 2025
·
Stayed 2 nights
Chambre spacieuse et propre Petit dejeuner copieux Personnel accueillant
Chambre spacieuse et propre Petit dejeuner copieux Personnel accueillant
10
Pam
Jun 15, 2023
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Stayed 1 night
Friendly helpful staff, a convenient stopping point. Breakfast was disappointing
Friendly helpful staff, a convenient stopping point. Breakfast was disappointing
10
Sandra
Nov 3, 2023
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Stayed 1 night
Une soirée étape sur la route , l’hôtel est facile d’accès. Il dispose d’un parking et se trouve à proximité de restaurants. Le personnel a été réellement adorable et à l’écoute des enfants ☺️. Je reviendrai avec plaisir dans cet endroit propre et agréable. Gros point fort : le petit déjeuner est superbe, un grand choix de plats sucrés et salés qui conviendront à tous.
Une soirée étape sur la route , l’hôtel est facile d’accès. Il dispose d’un parking et se trouve à proximité de restaurants. Le personnel a été réellement adorable et à l’écoute des enfants ☺️. Je reviendrai avec plaisir dans cet endroit propre et agréable. Gros point fort : le petit déjeuner est superbe, un grand choix de plats sucrés et salés qui conviendront à tous.
8
Oliver
Aug 17, 2025
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Stayed 1 night
Our second visit to this hotel as we were so impressed. The price doesn’t reflect the great quality! Only negatives this time were the delay with breakfast (for anyone in a rush) and one of the kid’s beds being under the tv ledge, my son was worried he would bump is head. A great night was had by al!
Our second visit to this hotel as we were so impressed. The price doesn’t reflect the great quality! Only negatives this time were the delay with breakfast (for anyone in a rush) and one of the kid’s beds being under the tv ledge, my son was worried he would bump is head. A great night was had by al!
10
Pierre
Jan 31, 2025
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Stayed 1 night
Très bon accueil, propreté des parties communes et de la chambre. Possibilité de se restaurer avec plats ou pizzas a prix raisonnables au bar ou dans la chambre, happy hours au bar Très bon petit déjeuner relativement cher mais très complet. Eau et boissons chaudes gratuites à volonté.
Très bon accueil, propreté des parties communes et de la chambre. Possibilité de se restaurer avec plats ou pizzas a prix raisonnables au bar ou dans la chambre, happy hours au bar Très bon petit déjeuner relativement cher mais très complet. Eau et boissons chaudes gratuites à volonté.
10
John
Jan 3, 2026
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Stayed 1 night
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
Family of four heading South.The hotel was easy to find and with plenty of secure parking.The hotel was modern, spotless and the reception friendly. The room was like a mini apartment sans kitchen, with a separate toilet, shower room, two bedrooms (one double, two singles). Super comfy beds and we all slept the whole way through. Breakfast was more than adequate. If you are looking for the absolute best breakfast (a sport for many, including us), this is not it, but don't let that deter you. Bread, cold meats, cheeses, cereals, a few toppings for musli, crepes, bacon, eggs, pastries, fruit, juices...as you can see all of the main things, just not in the abundance and variety of some other hotels. Free hot drinks throughout your stay. This hotel is now our default "four hours from Calais" hotel. Wonderful stay.
6
Christophe
Oct 5, 2025
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Stayed 1 night
L’hôtel est correct, il y a un parking sécurisé, par contre le petit déjeuner est hors de prix à 13 € par personne par rapport à ce qu’il y a à manger!
L’hôtel est correct, il y a un parking sécurisé, par contre le petit déjeuner est hors de prix à 13 € par personne par rapport à ce qu’il y a à manger!
10
Gary
Feb 16, 2025
·
Stayed 1 night
Great location, close places to eat, parking good. Breakfast great
Great location, close places to eat, parking good. Breakfast great
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AI-generated summary based on recent guest reviews
10
Laura
3 weeks ago
·
Stayed 1 night
Spotless bedroom, very quiet and comfy for an overnight stay. Will be staying here again for sure
Spotless bedroom, very quiet and comfy for an overnight stay. Will be staying here again for sure
8
Gary
4 weeks ago
·
Stayed 1 night
Easy to find, clean room with separate room for granddaughter. Other places to eat within walking distance and a discount for staying in hotel. Fuel nearby, before joining motorway for onward travel. Would definitely stay again for quick stopover.
Easy to find, clean room with separate room for granddaughter. Other places to eat within walking distance and a discount for staying in hotel. Fuel nearby, before joining motorway for onward travel. Would definitely stay again for quick stopover.
10
Crinu
Aug 27, 2026
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Stayed 1 night
The perfect stop if you travel from northern Europe to South. They have excellent customer service.
The perfect stop if you travel from northern Europe to South. They have excellent customer service.
10
julia
Aug 9, 2026
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Stayed 1 night
We travelled all day with young children and your hotel was absolutely perfect. We had a family room with everything we needed, and we all had a lovely night sleep. Would definitely recommend to anyone with children. Also the location was great for our onward journey to Calais. Thank you
We travelled all day with young children and your hotel was absolutely perfect. We had a family room with everything we needed, and we all had a lovely night sleep. Would definitely recommend to anyone with children. Also the location was great for our onward journey to Calais. Thank you
10
Ngoc Long
Aug 8, 2026
·
Stayed 1 night
Clean and fresh room. Very nice AC.
Clean and fresh room. Very nice AC.
FAQs about Hôtel Akena Troyes - La Chapelle St-Luc
Is parking available at the hotel?
Free self-parking is available on-site, with limited spaces.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 8:30 AM for a fee of approximately EUR 13.00 for adults and EUR 6.50 for children.
Does the hotel allow pets?
Pets are allowed at the hotel for a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 12:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
What accessibility features are available for guests with disabilities?
The hotel offers limited wheelchair accessibility, including an elevator and step-free entrances. However, specific details about accessible rooms and facilities are not provided.
What is the hotel's location in relation to nearby attractions?
The hotel is located in La Chapelle-Saint-Luc, within a 10-minute drive of the Seine and Centre Culturel Didier Bienaimé. It is approximately 2.8 km from Ruelle des Chats and 2.9 km from Théâtre de la Madeleine.
What are the hotel's policies regarding children?
Children are allowed at the hotel, and those under 18 years of age can stay for free.
Does the hotel offer extra beds or cribs?
The hotel provides complimentary cribs for infants upon request. Information regarding extra beds is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-29: 142.03630833448793USD
- 2026-09-30: 128.97224880280305USD
- 2026-10-01: 103.14550784957886USD
- 2026-10-02: 107.72503571166229USD
- 2026-10-03: 92.59420640050507USD
- 2026-10-04: 92.59420640050507USD
- 2026-10-05: 104.27154014334107USD
- 2026-10-06: 100.03125004703521USD
- 2026-10-07: 104.49414001376343USD
- 2026-10-08: 108.15793041451263USD
- 2026-10-09: 99.68407466519928USD
- 2026-10-10: 81.53510549617005USD
- 2026-10-11: 81.85976785778809USD
- 2026-10-12: 96.0874767043152USD
- 2026-10-13: 99.68407466519928USD
- 2026-10-14: 93.59275156822967USD
- 2026-10-15: 99.68407466519928USD
- 2026-10-16: 95.3876233356247USD
- 2026-10-17: 82.15196918255616USD
- 2026-10-18: 81.85976785778809USD
- 2026-10-19: 100.66890231521606USD
- 2026-10-20: 99.68407466519928USD
- 2026-10-21: 98.19245276020813USD
- 2026-10-22: 99.68407466519928USD
- 2026-10-23: 95.44173950624085USD
- 2026-10-24: 85.12809860085297USD
- 2026-10-25: 82.15196918255616USD
- 2026-10-26: 99.30529613296508USD
- 2026-10-27: 99.30529613296508USD
- 2026-10-28: 100.66890231521606USD
- 2026-10-29: 99.30529613296508USD
- 2026-10-30: 95.3876233356247USD
- 2026-10-31: 81.85976785778809USD
- 2026-11-01: 95.38507567282868USD
- 2026-11-02: 98.27717554645538USD
- 2026-11-03: 99.30529613296508USD
- 2026-11-04: 100.63644127836609USD
- 2026-11-05: 99.30529613296508USD
- 2026-11-06: 95.0088448033905USD
- 2026-11-07: 81.85976785778809USD
- 2026-11-08: 81.85976785778809USD
- 2026-11-09: 99.30529613296508USD
- 2026-11-10: 99.30529613296508USD
- 2026-11-11: 98.27717554645538USD
- 2026-11-12: 99.30529613296508USD
- 2026-11-13: 95.0088448033905USD
- 2026-11-14: 95.31962500242615USD
- 2026-11-15: 81.85976785778809USD
- 2026-11-16: 99.30529613296508USD
- 2026-11-17: 99.68407466519928USD
- 2026-11-18: 99.30529613296508USD
- 2026-11-19: 99.68407466519928USD
- 2026-11-20: 98.34211495119476USD
- 2026-11-21: 81.85976785778809USD
- 2026-11-22: 82.15196918255616USD
- 2026-11-23: 99.68407466519928USD
- 2026-11-24: 99.55421318675995USD
- 2026-11-25: 99.68407466519928USD
- 2026-11-26: 102.41128702970123USD
- 2026-11-27: 95.93956494831086USD
- 2026-11-28: 95.39642750365448USD
- 2026-11-29: 81.92352875184632USD
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
- Safety features at this property include a fire extinguisher
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can access their rooms with a mobile device.
- Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 6.50 for children
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Luggage Storage
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Services
Housekeeping
Banquet Facilities
Luggage Storage
24-Hour Front Desk
General
Room Service
Non-Smoking Rooms
Vending Machines
Family Room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi
Activities
Terrace