Is parking available at the property?

Self parking is available on-site for a fee of USD 9 per night. Nearby parking is also available at a cost of USD 9 per night, located 984 feet away and open 24 hours. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee ranging from approximately USD 5 to 15 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Cuenca, just steps from the Convent of the Assumption and New Cathedral of Cuenca. It is 0.2 miles from Calderon Park and other attractions like San Francisco Plaza Market and Church of Santo Domingo are within a short walking distance.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hotel Vaway

What guests think

Hotel Vaway draws praise for its central historic location by Cuenca’s cathedral, friendly staff, and a popular rooftop restaurant with striking views, though many guests note significant noise from church bells and busy streets, especially early mornings.

Rooms vary in size and outlook, with comfortable beds; some lack views or expected kitchen amenities. Cleanliness and upkeep are generally good, while ongoing building work and off-site parking appear in some reports. Breakfast and on-site dining earn frequent compliments, though a few mention limited variety, occasional closures, or poor breakfasts. Overall, it suits travelers who prioritize walkability and views over quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar/restaurant is a highlight with excellent city views, and many enjoy breakfast there. Some floors are under construction and parking is off site a few blocks.

Related guest reviews

10

Pablo Andres

Jul 22, 2024

·

Stayed 2 nights

Zona muy tranquila, el personal del hotel muy amable y atento el restaurante el rooftop muy bien excelente vista.

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10

Rafael E Badia

Nov 21, 2023

·

Stayed 8 nights

The property is in a prime location everything is close the customer service is top notch, John from the restaurant along with the rest of the staff were excellent if something went wrong they were there right away, Steven is a super star and made our stay fantastic, yes there are noises due to the churches bells and other activities, you don’t need a rental unless you are traveling far everything is very walkable, the hotel is just excellent if the hotel adds a microwave and a mini fridge that will put it at the top the parking is a bit far from the hotel but not bad at all Blessings to all.

10

Beth

Oct 27, 2024

·

Stayed 1 night

Even though some floors are still under construction with updating the hotel is lovely with a great rooftop bar and restaurant and a second rooftop for viewing and relaxing by the fire. This hotel has a generator and an elevator. Staff was great. Your stay includes breakfast, which is served between 730 and 930 and the head receptionist, speaks English as well.

2

Jan

Sep 9, 2025

·

Stayed 4 nights

The kitchen was only a sink, cook top, and coffee maker; no frigde or microwave. Water was turned off for repairs originally 1-6 PM, but didn't come back on until 10:30 PM. Construction noises continued until 10:15 PM. There was no hot water the next morning for a shower. The nicest thing was the bed and bedding.

10

jose

Jul 11, 2025

·

Stayed 1 night

We really enjoyed our stay. This hotel is very peaceful with friendly staff. The food was amazing so delicious. The rooftop restaurant has an amazing view of downtown Cuenca.

8

Glenn

Mar 29, 2024

·

Stayed 1 night

very helpful staff. Building works. Bit noisy at front room but was able to change to internal. great breakfast on roof terraza

10

Joanne A

Feb 8, 2025

·

Stayed 4 nights

This is a beautiful boutique hotel with a rooftop restaurant that has AMAZING views of the city. The staff is super courteous and helpful in both the hotel and the restaurant. The location is central with tons of restaurants, cafes, shops, markets, parks within walking distance. The hotel is across the street from one of the city's National Cathedrals, so expect to hear the church bells from time to time. It was a beautiful experience.

8

Pietro William

Apr 24, 2025

·

Stayed 2 nights

Excelente localização, na parte mais central possível da cidade, quarto muito bom e espaçoso, atendimento bom, café da manhã servido em um rooftop com vista excelente da cidade, recomendo.

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8

Mabel

Sep 16, 2024

·

Stayed 2 nights

Bonito hotel, moderno, bien ubicado, variadas opciones de desayuno, el estacionamiento queda a 2 1/2 cuadras del hotel. Limpieza de la habitación regular.

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10

Fabián Patricio

May 27, 2025

·

Stayed 1 night

La ubicación, frente al altar mayor de la catedral de Cuenca y en la terraza tiene una cafetería muy intersante con buena vista

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Cleanliness

Most reviews describe clean rooms and common areas; a few mention odors or average housekeeping.

Related guest reviews

8

Timothy James

Jan 28, 2025

·

Stayed 1 night

Nice, clean, look like newer beds. Nice linen on beds. Small spaces. We are senior citizens there is a nice view on 7th floor where elevator stops. If you want to go up from there a set of stairs

8

Penny

May 9, 2025

·

Stayed 7 nights

Fabulous location in the historic centro. Unfortunately, very noisy with street noise late into the night. Our room smelled a bit, though it was very clean. Staff very helpful and good service. The bed was comfortable. The breakfast in the rooftop restaurant very good, though it was pretty mych the same every day. Overall a good stay in a superb location.

10

Bruno

Nov 5, 2025

·

Stayed 1 night

Habitación muy limpia, ubicación céntrica cerca de todo.

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10

Mara Lucia

Oct 29, 2025

·

Stayed 3 nights

Equipe fantástica. Super educados, atenciosos e prestativos. Quarto limpo, excelente chuveiro, toalhas macias, cama confortável. Excelente restaurante! Nota mil para tudo

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10

Karen

Aug 19, 2025

·

Stayed 1 night

The staff are nice and helpful they gave you what you need right away. the room are clean . i will definitely be back to this hotel again. Thank you!

10

Patricia Cybelle

Oct 13, 2025

·

Stayed 3 nights

Excelente localização, atrás da Catedral Nova, próximo ao Parque Calderón e a ótimos restaurantes. Área muito segura, hotel limpo e confortável, bom café da manhã servido no restaurante na cobertura.

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10

Elizabeth

Jul 14, 2025

·

Stayed 1 night

Our family enjoyed staying at the Vaway Hotel in Cuenca. It was in the center of many restaurants, shops and more. The hotel was clean, the staff was nice and the rooms were well kept.

10

Rocio

Nov 3, 2024

·

Stayed 4 nights

Excellent location ! Staff were kind n helpful.Rooms were clean ! Overall very satisfied!!

8

Mabel

Sep 16, 2024

·

Stayed 2 nights

Bonito hotel, moderno, bien ubicado, variadas opciones de desayuno, el estacionamiento queda a 2 1/2 cuadras del hotel. Limpieza de la habitación regular.

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Rooms

Rooms are comfortable for many, with good beds, but sizes and layouts vary and some lack views or expected kitchen equipment. Noise from church bells, streets, and the rooftop is a common issue, with limited window soundproofing.

Related guest reviews

10

Maria Susana

Jul 22, 2025

·

Stayed 2 nights

Pasamos unos días muy lindos en Cuenca y el hotel es maravilloso. Las habitaciones cómodas y grandes. El desayuno completo. Y todo el personal muy amable. Recomiendo no perderse ir a Terra a tomar un delicioso cocktail y además las fotos en el mirador.

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8

Timothy James

Jan 28, 2025

·

Stayed 1 night

Nice, clean, look like newer beds. Nice linen on beds. Small spaces. We are senior citizens there is a nice view on 7th floor where elevator stops. If you want to go up from there a set of stairs

8

Renata

Nov 26, 2024

·

Stayed 2 nights

Eu passei dias muito agradáveis no Vaway Hotel. O quarto tinha um tamanho excelente, assim como o banheiro (chuveiro maravilhoso)! A cama kingsize e muito confortável. Todos os funcionários do hotel foram maravilhosos, sempre muito educados e acolhedores. A localização do hotel é fantástica, não teria como ser melhor, ao lado da Catedral, perto de absolutamente tudo, inclusive dos melhores restaurantes. Por estar no centro de tudo, é claro que tem barulho, então se isso é um problema pra você, escolha um quarto interno, que não tem janela e nem vista para a Catedral. O café da manhã é estilo continental e não buffet, mas para mim foi mais que suficiente. Enfim, amei meus dias no hotel e com certeza se voltar a Cuenca, ficarei lá novamente.

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10

Rosario

Feb 18, 2025

·

Stayed 1 night

Property was excellent, only down side is windows not being sound proof. It’s impossible to sleep passed 6am due to the proximity to the cathedral and it’s bells early in the am.

8

Penny

May 9, 2025

·

Stayed 7 nights

Fabulous location in the historic centro. Unfortunately, very noisy with street noise late into the night. Our room smelled a bit, though it was very clean. Staff very helpful and good service. The bed was comfortable. The breakfast in the rooftop restaurant very good, though it was pretty mych the same every day. Overall a good stay in a superb location.

2

Jan

Sep 9, 2025

·

Stayed 4 nights

The kitchen was only a sink, cook top, and coffee maker; no frigde or microwave. Water was turned off for repairs originally 1-6 PM, but didn't come back on until 10:30 PM. Construction noises continued until 10:15 PM. There was no hot water the next morning for a shower. The nicest thing was the bed and bedding.

6

David

Mar 26, 2025

·

Stayed 6 nights

Next to the church and the church bells ring at 6:45 a.m. for about 5 minutes every day the windows are paper thin and you can hear everything in the street

6

vijay

Nov 27, 2024

·

Stayed 1 night

Nice location. Easy access to old town. Rooms are badly designed. View was terrible.

6

Livia

Jan 1, 2025

·

Stayed 1 night

Not worth the price. This hotel doesn't provide all the main necessities you need at a hotel. The phone line didnt work. Loud noises in the morning that kept waking me up. The pictures provide online is misleading, I was expecting a room with a view and I didn't get that. I was very disappointed staying at this hotel.

8

Samuel

Apr 22, 2025

·

Stayed 2 nights

Buena ubicacion, habitaciones pequeñas

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Service

Service is widely praised as friendly, attentive, and accommodating, with staff often going out of their way to help.

Related guest reviews

10

Robert A

Apr 7, 2025

·

Stayed 4 nights

The staff was very friendly and accommodating. Great location.

10

Jose

Oct 29, 2025

·

Stayed 2 nights

Great staff, perfect location, right in the center of historic district.

10

Manuel

Oct 16, 2025

·

Stayed 6 nights

The food was excellent and the service was great , very friendly staff!

8

Anthony

Sep 28, 2025

·

Stayed 2 nights

The best part of the hotel was how caring and kind of the staff were during the stay. Everyone went out of their way to make sure that you were comfortable. The Hotel is quaint with modern upgrades, and an amazing rooftop restaurant. The only thing you need to be prepared for is the loud ringing of the church bells early in the morning and the noise from the street, which is inevitable, given how centrally located the hotel is. Otherwise, a great value stay.

10

Rafael E Badia

Nov 21, 2023

·

Stayed 8 nights

The property is in a prime location everything is close the customer service is top notch, John from the restaurant along with the rest of the staff were excellent if something went wrong they were there right away, Steven is a super star and made our stay fantastic, yes there are noises due to the churches bells and other activities, you don’t need a rental unless you are traveling far everything is very walkable, the hotel is just excellent if the hotel adds a microwave and a mini fridge that will put it at the top the parking is a bit far from the hotel but not bad at all Blessings to all.

10

Mara Lucia

Oct 29, 2025

·

Stayed 3 nights

Equipe fantástica. Super educados, atenciosos e prestativos. Quarto limpo, excelente chuveiro, toalhas macias, cama confortável. Excelente restaurante! Nota mil para tudo

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8

Glenn

Mar 29, 2024

·

Stayed 1 night

very helpful staff. Building works. Bit noisy at front room but was able to change to internal. great breakfast on roof terraza

10

Roberta

Aug 14, 2025

·

Stayed 6 nights

I loved everything about the Vaway in Cuenca, my view was beautiful. Most of all I loved the entire staff. One of the best hotel stays I have had and that was because of the wonderful staff!

10

Karen

Aug 19, 2025

·

Stayed 1 night

The staff are nice and helpful they gave you what you need right away. the room are clean . i will definitely be back to this hotel again. Thank you!

10

Dennis A.

Sep 16, 2025

·

Stayed 2 nights

Very nice hotel. The reception doesn’t look particularly nice but the rooms are amazing. The staff was also friendly. The hotel doesn’t have a gym but they suggested a park nearby where one can exercise.

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Location

Exceptionally central—steps from the cathedral and historic sights, with restaurants and shops within easy walking distance. Several reviews link the prime location to early church bells and street noise.

Related guest reviews

10

Jose

Oct 29, 2025

·

Stayed 2 nights

Great staff, perfect location, right in the center of historic district.

8

Penny

May 9, 2025

·

Stayed 7 nights

Fabulous location in the historic centro. Unfortunately, very noisy with street noise late into the night. Our room smelled a bit, though it was very clean. Staff very helpful and good service. The bed was comfortable. The breakfast in the rooftop restaurant very good, though it was pretty mych the same every day. Overall a good stay in a superb location.

10

Rafael

Oct 12, 2025

·

Stayed 1 night

The hotel is in located near to all restaurants and shops in Cuenca

10

Paulo

Apr 2, 2025

·

Stayed 1 night

La ubicación es crucial, está en pleno corazón de la ciudad!

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10

susan

Jan 24, 2025

·

Stayed 16 nights

Hotel Vaway is perfectly located adjacent to the historic town square and cathedral. Rooms are great, staff is excellent, rooftop restaurant has fabulous views! Since it is located in a busy area, there can be considerable street noise. But the location is very safe and convenient to everything.

10

Bruno

Nov 5, 2025

·

Stayed 1 night

Habitación muy limpia, ubicación céntrica cerca de todo.

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10

Gustavo A

Dec 27, 2024

·

Stayed 1 night

La ubicación del hotel lo hace ideal. Del hotel podrás caminar a todo lo que vale la pena ver en el centro histórico. El desayuno en el restaurante en el séptimo piso será inolvidable ya que las cupulas de la Catedral Antigua están a menos de 50 metros. Vanway, lo vas a disfrutar.

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10

Patricia Cybelle

Oct 13, 2025

·

Stayed 3 nights

Excelente localização, atrás da Catedral Nova, próximo ao Parque Calderón e a ótimos restaurantes. Área muito segura, hotel limpo e confortável, bom café da manhã servido no restaurante na cobertura.

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10

Elizabeth

Jul 14, 2025

·

Stayed 1 night

Our family enjoyed staying at the Vaway Hotel in Cuenca. It was in the center of many restaurants, shops and more. The hotel was clean, the staff was nice and the rooms were well kept.

8

Pietro William

Apr 24, 2025

·

Stayed 2 nights

Excelente localização, na parte mais central possível da cidade, quarto muito bom e espaçoso, atendimento bom, café da manhã servido em um rooftop com vista excelente da cidade, recomendo.

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Dining

Rooftop dining and breakfast receive frequent praise for taste and views. Some note limited variety, occasional closures, or poor breakfasts.

Related guest reviews

10

Richard

Aug 2, 2025

·

Stayed 2 nights

The staff here was very helpful. And the breakfast on the seventh floor exceptionally good. I highly recommend this hotel.

8

Miguel

Aug 30, 2025

·

Stayed 9 nights

The staff was great, friendly and professional. The room was ok, but. I reserved a room with a kitchen and it did not have a refrigerator. That makes the kitchen almost useless. The restaurants bery good, but it was often closed. The few time I was able to eat there it was very good.

10

Manuel

Oct 16, 2025

·

Stayed 6 nights

The food was excellent and the service was great , very friendly staff!

8

Penny

May 9, 2025

·

Stayed 7 nights

Fabulous location in the historic centro. Unfortunately, very noisy with street noise late into the night. Our room smelled a bit, though it was very clean. Staff very helpful and good service. The bed was comfortable. The breakfast in the rooftop restaurant very good, though it was pretty mych the same every day. Overall a good stay in a superb location.

10

jose

Jul 11, 2025

·

Stayed 1 night

We really enjoyed our stay. This hotel is very peaceful with friendly staff. The food was amazing so delicious. The rooftop restaurant has an amazing view of downtown Cuenca.

10

Mara Lucia

Oct 29, 2025

·

Stayed 3 nights

Equipe fantástica. Super educados, atenciosos e prestativos. Quarto limpo, excelente chuveiro, toalhas macias, cama confortável. Excelente restaurante! Nota mil para tudo

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4

Cristina

Aug 11, 2025

·

Stayed 3 nights

The rooftop is the hotels saving grace. Breakfast was awful and lobby staff was rude, unhelpful

10

Patricia Cybelle

Oct 13, 2025

·

Stayed 3 nights

Excelente localização, atrás da Catedral Nova, próximo ao Parque Calderón e a ótimos restaurantes. Área muito segura, hotel limpo e confortável, bom café da manhã servido no restaurante na cobertura.

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8

Pietro William

Apr 24, 2025

·

Stayed 2 nights

Excelente localização, na parte mais central possível da cidade, quarto muito bom e espaçoso, atendimento bom, café da manhã servido em um rooftop com vista excelente da cidade, recomendo.

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10

JESUS

Sep 12, 2025

·

Stayed 1 night

Excelente ubicación en el centro de la ciudad con buen desayuno.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $69	13 $68	14 $69
15 $55	16 $55	17 $53	18 $53	19 $67	20 $86	21 $79
22 $52	23 $58	24 $56	25 $56	26 $71	27 $69	28
29	30

Su	Mo	Tu	We	Th	Fr	Sa
		1 $57	2 $56	3 $71	4 $69	5 $71
6 $56	7 $58	8 $56	9 $58	10 $71	11 $71	12 $71
13 $59	14 $57	15 $57	16 $57	17 $71	18 $71	19 $71
20 $60	21 $57	22 $59	23 $57	24 $79	25 $79	26 $79
27 $79	28 $78	29 $84	30 $79	31 $78

Hotel Vaway

About this property

Location

Room options

Standard Triple Room

Twin Room

Standard Studio Suite

Family Double Room

Standard Double Room

Economy Double Room

Superior Suite

Junior Suite

Deluxe Double Room

Guest reviews of Hotel Vaway

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Vaway

Prices for upcoming dates