Novotel Aachen City

Name: Novotel Aachen City
Address: Peterstr. 66, Aachen-Mitte, Aachen, Aachen District, North Rhine-Westphalia, Germany, Aachen, Cologne Government Region, Germany
Rating: 8.33

"Loved the bath"

"Comfy beds"

"Well located"

"Superb restaurant"

"Immaculate rooms"

"Staff provided great service"

Amenities

Parking
Airport shuttle
Restaurant
Room Service
Tour Desk
Dry Cleaning

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Property description

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and an arcade/game room. Additional features at this hotel include shopping on site, a television in a common area, and tour/ticket as...

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Guest reviews

8.3

Very good

Based on 1,732 verified reviews

Who stays here?

Business

22%

Couple

30%

Family

35%

Group

6%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Novotel Aachen City, guests highlight the central, walkable location, clean and comfortable rooms, and generally friendly service, while noting an expensive breakfast, recurring air-conditioning or room warmth issues, and paid parking in a public garage.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Allister

3 weeks ago

·

Stayed 1 night

This was a very comfortable room,and all the staff were very helpful. There was no hand basin in the toilet in the room. Which is not sanitary. The breakfast was high standard. The downstairs bar was well stocked and the barman was welcoming.

10

Nicos

Mar 23, 2026

·

Stayed 2 nights

It was brilliant! Gave us complimentary drinks each day of our stay and were very accommodating to our every request. Great location for visiting the Carolus Thermen heated pools.

6

karen

Feb 7, 2026

·

Stayed 1 night

This hotel is clean but very average. Close to everything but only has the very basic amenities. Breakfast was expensive €26 per person for buffet breakfast and there wasn't much to choose from. Reception could also be a little friendly to guests. No complimentary water so we bought water and asked to charge it in the room but we were told they can't do that since the room has already been fully paid for but doesn't make sense that they were ok to charge the €26 per person breakfast to the room.

8

william

Dec 27, 2025

·

Stayed 1 night

Overall very good, but Breakfast was very basic for the price.

10

Nilo

Dec 20, 2025

·

Stayed 2 nights

Location near malls and Christmas Markets Good food at the restaurant Friendly service Room available upon our arrival at about noon time

Peterstr. 66, Aachen-Mitte, Aachen, Aachen District, North Rhine-Westphalia, Germany

Location

A stay at Novotel Aachen City places you in the heart of Aachen, within a 10-minute walk of St. Nikolaus Church and Elisenbrunnen. This hotel is 0.4 mi (0.6 km) from Eurogress Aachen and 0.4 mi (0.7 km) from Katschhof.

St. Nikolaus Church(0.3 miles)

Elisenbrunnen(0.4 miles)

Eurogress Aachen(0.4 miles)

Suermondt Ludwig Museum(0.4 miles)

Couven Museum(0.4 miles)

Aachen Town Hall(0.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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