Name: Cascade Hotel, Kansas City, a Tribute Portfolio Hotel
Address: 4600 Wornall Road, Kansas City, Comté de Jackson, US
Price range: 201 $US–1 441 $US per night
Rating: 8.97

Ce qu'en disent des voyageurs

L'hôtel Cascade, Kansas City, a Tribute Portfolio Hotel, est apprécié pour ses espaces propres et modernes, son personnel accueillant et son emplacement idéal dans le quartier animé de Plaza, avec notamment une excellente salle de sport, un bar accueillant et des distributeurs d'eau et de glaçons pratiques.

Cependant, plusieurs clients ont trouvé les restaurants sur place fermés ou avec des horaires limités et ont décrit le parking attenant comme exigu, confus ou cher. Les chambres sont louées pour leur confort et leur calme, mais de nombreux clients ont noté des agencements plus petits ou peu pratiques et des problèmes occasionnels de Wi-Fi ou de streaming. Le service est généralement courtois, bien que certains aient signalé des politiques rigides, des problèmes d'enregistrement/de clés et des problèmes intermittents d'eau chaude. Dans l'ensemble, attendez-vous à un séjour élégant et pratique avec quelques imperfections opérationnelles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Excellente salle de sport et bar et espaces de lobby populaires ; les distributeurs d'eau et de glaçons à chaque étage sont appréciés. Plusieurs clients ont trouvé les restaurants sur place fermés ou avec des horaires limités et ont signalé des difficultés avec le parking (exigu, confus ou coûteux) ; la disponibilité du bar sur le toit variait.

Avis de voyageur à ce sujet

8

Rachel

1 sept. 2025

·

A séjourné 1 nuit

Front desk had zero personality, didn’t tell where anything was or anything about amenities. Room was nice, didn’t like that you had to use parking garage, it was tight.

10

Wendy

25 mai 2025

·

A séjourné 1 nuit

Beautiful hotel. Beds were very comfortable and the rooms are very spacious. Loved the extra amenities like filtered ice, filtered water and sparkling water on every floor. Staff was exceptional. I plan to come back.

10

Marsha

16 avr. 2025

·

A séjourné 1 nuit

Best hotel gym ever!!!

6

Michael

5 févr. 2024

·

A séjourné 2 nuits

Interesting place. Check-in was friendly and quick. The place is still pretty new, so it was in nice shape. The room layout is truly weird. Whoever decided it was ok to walk through the bathroom to get into the bedroom should be fired. Like the other reviewers, I found the parking garage a bit confusing, even though I was expecting it. Room service was a mixed bag. First night, they forgot my order. I had to call back and they were nice enough to comp the meal and bring it up with an apology. The Thai food was tasty. The second night, the food came quickly. The Valet guy delivered the food (you could tell he was pissed about doing it), and the Italian Food was about the worst I've ever had. So, maybe they're having growing pains. Netflix and Prime Streaming didn't work at all on the TV. The fitness center was awesome. Tons of new machines, free weights, etc. One of the best hotel gyms ever. The room was clean; bathroom was nice, if not in a weird location. The bed was very comfortable. Icemaker and water dispenser in the hall was a nice touch. Finally, I detest the "shared" shampoo/body wash in showers. Charge me an extra $.50/day and give me my own sealed products. The place has potential...it's just not there yet.

10

Susanna

25 oct. 2025

·

A séjourné 1 nuit

Ww camto KC to celebrate our 25th anniversary and I am so gladI found this gem of a hotel!! The staff was amazing and we never had to leave the hotel!! Our dinner was amazing and cudos to the chefs and staff!! The rooftop bar was amazing and Bryan our bartender went above and beyond to making our night special!! We will definitely come back!!

10

Shannay

17 avr. 2025

·

A séjourné 2 nuits

Everything was amazing! Only thing was there's not 4 restaurants there's actually 0.

10

Rae

17 janv. 2025

·

A séjourné 2 nuits

Very classy tasteful hotel. I thoroughly enjoyed the entrance of the property and the staff was friendly and polite. Downside was the parking was expensive however it was very secure and I felt safe parking and entering from the garage. The room was very nice and the beds were comfy. I would return back and recommend to a friend.

10

Steven

21 juin 2025

·

A séjourné 1 nuit

Loved this place. Wish the 11th floor bar and outdoor lounge was open. Please get that done soon.

8

Gayle

10 août 2025

·

A séjourné 1 nuit

Get the restaurants open. I shouldn't have to walk to find food. Open a gift shop so guests can get personal items.

8

Patricia

8 janv. 2024

·

A séjourné 1 nuit

Front desk was super accommodating and pleasant. New hotel so all is clean. Only drawback was signage from parking area to hotel was lacking. No direct entrance from parking garage

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Loué de manière constante pour sa propreté et son entretien impeccable des chambres et des espaces communs. Quelques problèmes d'entretien ont été soulevés, notamment un retard ou une absence d'eau chaude pour certains séjours et un signalement isolé de vis desserrées dans une chambre.

Avis de voyageur à ce sujet

10

Lee Ann

27 août 2025

·

A séjourné 2 nuits

New hotel. Very clean. Wonderful staff.

2

Nichole

10 nov. 2025

·

A séjourné 4 nuits

Had extreme trouble with check in. And the last morning, there was NO hot water to shower before my 36 hour train home at 6 a.m. I was there 5 nights! One night(end of trip) was added later. The staff couldnt seem to understand the check in/out between the bookings!! I was a woman traveling alone. Was there for a 4 day event that i paid ALOT of money to attend. When i left for quick lunch between sessions. I was locked out of my room with all my luggage/medication and items. 36 hour's from home. I had an emergency situation with my bank account and could not put the incidental hold on my credit card. My mom tried and was a run around! Was told they couldnt do it over the phone!! In the end.. a sweet lady whom was at rhe event used her card for charge and prepaid the room. Then went to dinner and came back to being locked out of my room again and when i got the new keys.. someone had been in my room because the TV was on. Then the morning i left NO HoT water!! And they still gave me trouble checking out thinking i didnt pay. When they clearly were paid!! While the property is pretty the check in and out is a nightmare!! Feeling stranded so far away from home!!

10

Nicole

5 sept. 2025

·

A séjourné 2 nuits

Great location, very clean!

4

Armando

24 mars 2024

·

A séjourné 2 nuits

Staff was great! Valet was also top notch, however the room itself was not worth the price. Poorly built, paid for city view but got a view of the HVAC system which was depressing. Room was way too crowded. Hotel room falling apart where I hurt my foot with loose screws on the ground. I get more for my money going with IHG than Marriott chain of hotels. Live and learn

4

Nichole

10 nov. 2025

·

A séjourné 1 nuit

The hotel couldnt figure out how to add my added night on expedia to my 4 night stay. (Total 5 in a row). I went to lunch at my convention and i was locked out of my room with my stuff in it. A friend helped me, as my card had an issue. In fact she and my mother. Got my keys and went out to dinner. Came back to again being locked out of my room and needing them to reprogram my keys! I was 36 hour train ride away from home traveling alone qs a woman. To top it off.. someone had been in my room during the last lock out. Because the tv was on. And then went to take a shower before i left for 36 hour train ride home at 6 .q.m. qnd had NO hot water to shower!! Guy at the desk during check out gavr me hard time about the final room being paid. It was paid for during the lunch lock out!! And top it off.. i asked for some kind of accommodation for all the inconveniences and they sent me an email with 500 points.. whats that $4!! What a headache

10

Timothy

18 août 2025

·

A séjourné 2 nuits

Very clean

10

Nolan

17 juil. 2025

·

A séjourné 2 nuits

It took 10 minutes to get hot water. I showered in lukewarm water several times Staff was wonderful and bartender, Kevin Kraft was very good and personable.

10

Keith

30 nov. 2025

·

A séjourné 2 nuits

The property was clean and beautiful and the staff was great! You can walk to anything on the Plaza in a matter of minutes. Great place to stay!

10

Sara

7 déc. 2025

·

A séjourné 1 nuit

The room was spotless and smelled so clean! The shower pressure was great, the couch was cozy, and the bed was so comfortable. We really enjoyed our stay and we will be coming back!

10

Allyson

18 août 2025

·

A séjourné 1 nuit

Great location next to many shops and restaurants, extremely clean and well maintained, Customer service was top notch, and the coffee shop in the lobby was delicious!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits et les oreillers sont très confortables, et beaucoup trouvent les chambres calmes et modernes. Plusieurs clients notent des agencements plus petits ou peu pratiques (y compris des salles de bains à traverser), des vues parfois peu attrayantes et des problèmes occasionnels de Wi-Fi ou de streaming.

Avis de voyageur à ce sujet

10

Eric

13 sept. 2025

·

A séjourné 3 nuits

Rooms are clean, well appointed and spacious. Excellent hotel room design. Front desk staff is exceptionally helpful and detailed. Lobby bar — a welcoming, well-attended space. Conference rooms are comfortable easily located and flexible, Hotel has walkable access to the entire Plaza retail and restaurant development. All around excellent property in a great location.

8

Erica

26 août 2024

·

A séjourné 3 nuits

The location was great. The hotel itself was very nice and clean. We did a couples massage at the hotel and it was amazing. Being there for a holiday, (July 4th) the room was pretty quiet. The only drawback for me was the size of the room. It was crowded for 2 people with a king bed in the small area. Wish the rooms were just a little bigger for the price.

10

Elaina

24 mai 2025

·

A séjourné 1 nuit

Perfect stay, room was super comfy and great customer service!!

10

John A.

18 juin 2025

·

A séjourné 1 nuit

The hotel is new, or new-ish. The staff was very friendly, and when I left my wallet behind (a first for me), they called within an hour. Was in perfect? No. What is? The wifi was spotty.

10

Shannon

9 juil. 2024

·

A séjourné 3 nuits

We loved this hotel. From the friendly staff, convenience to restaurants, and the amenities, we’ll definitely be coming back. The rooms are a bit small but that didn’t bother us at all.

10

Brandy

8 juil. 2025

·

A séjourné 2 nuits

I loved the location to the plaza. Clean and new. Downside, the rooms are small and drinks are 💲 The beds are comfortable, pillows fantastic. I would stay again.

4

Armando

24 mars 2024

·

A séjourné 2 nuits

Staff was great! Valet was also top notch, however the room itself was not worth the price. Poorly built, paid for city view but got a view of the HVAC system which was depressing. Room was way too crowded. Hotel room falling apart where I hurt my foot with loose screws on the ground. I get more for my money going with IHG than Marriott chain of hotels. Live and learn

6

Michael

5 févr. 2024

·

A séjourné 2 nuits

Interesting place. Check-in was friendly and quick. The place is still pretty new, so it was in nice shape. The room layout is truly weird. Whoever decided it was ok to walk through the bathroom to get into the bedroom should be fired. Like the other reviewers, I found the parking garage a bit confusing, even though I was expecting it. Room service was a mixed bag. First night, they forgot my order. I had to call back and they were nice enough to comp the meal and bring it up with an apology. The Thai food was tasty. The second night, the food came quickly. The Valet guy delivered the food (you could tell he was pissed about doing it), and the Italian Food was about the worst I've ever had. So, maybe they're having growing pains. Netflix and Prime Streaming didn't work at all on the TV. The fitness center was awesome. Tons of new machines, free weights, etc. One of the best hotel gyms ever. The room was clean; bathroom was nice, if not in a weird location. The bed was very comfortable. Icemaker and water dispenser in the hall was a nice touch. Finally, I detest the "shared" shampoo/body wash in showers. Charge me an extra $.50/day and give me my own sealed products. The place has potential...it's just not there yet.

10

Sara

7 déc. 2025

·

A séjourné 1 nuit

The room was spotless and smelled so clean! The shower pressure was great, the couch was cozy, and the bed was so comfortable. We really enjoyed our stay and we will be coming back!

10

richard

10 nov. 2025

·

A séjourné 1 nuit

The room was very nice and quiet even though our room was close to the elevator. It was very safe with keys to operate elevators up required. Also the beds were wonderful and the pillows awesome! My wife actually took a picture of the pillows to see about getting some for home. They were a little pricey for our home, but shows the quality of the hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable, serviable et professionnel, avec des barmen exceptionnels et des interactions accueillantes au service de voiturier et à la réception. Certains clients ont rencontré des problèmes d'enregistrement ou de départ et de cartes d'accès, perçu des attitudes peu amicales et des politiques rigides telles qu'un départ tardif payant ou une confusion de facturation avec des réservations divisées.

Avis de voyageur à ce sujet

8

Rachel

1 sept. 2025

·

A séjourné 1 nuit

Front desk had zero personality, didn’t tell where anything was or anything about amenities. Room was nice, didn’t like that you had to use parking garage, it was tight.

10

Lee Ann

27 août 2025

·

A séjourné 2 nuits

New hotel. Very clean. Wonderful staff.

2

Nichole

10 nov. 2025

·

A séjourné 4 nuits

Had extreme trouble with check in. And the last morning, there was NO hot water to shower before my 36 hour train home at 6 a.m. I was there 5 nights! One night(end of trip) was added later. The staff couldnt seem to understand the check in/out between the bookings!! I was a woman traveling alone. Was there for a 4 day event that i paid ALOT of money to attend. When i left for quick lunch between sessions. I was locked out of my room with all my luggage/medication and items. 36 hour's from home. I had an emergency situation with my bank account and could not put the incidental hold on my credit card. My mom tried and was a run around! Was told they couldnt do it over the phone!! In the end.. a sweet lady whom was at rhe event used her card for charge and prepaid the room. Then went to dinner and came back to being locked out of my room again and when i got the new keys.. someone had been in my room because the TV was on. Then the morning i left NO HoT water!! And they still gave me trouble checking out thinking i didnt pay. When they clearly were paid!! While the property is pretty the check in and out is a nightmare!! Feeling stranded so far away from home!!

10

Sarah

16 mai 2025

·

A séjourné 2 nuits

The staff from the valet to the front desk throughout the hotel. Very friendly and accommodating. Greeted by each and every one of them on entrance and exit. The hotel and the rooms were beautiful, and comfortable. Right on the CCP walking distance to EVERYTHING! even took a walk into Westport for breakfast one day. You can’t go wrong. Also, it was the ice machine for our daughter. Each floor has a soft pellet ice machine. If I could give more than five stars I sure would!

4

Nichole

10 nov. 2025

·

A séjourné 1 nuit

The hotel couldnt figure out how to add my added night on expedia to my 4 night stay. (Total 5 in a row). I went to lunch at my convention and i was locked out of my room with my stuff in it. A friend helped me, as my card had an issue. In fact she and my mother. Got my keys and went out to dinner. Came back to again being locked out of my room and needing them to reprogram my keys! I was 36 hour train ride away from home traveling alone qs a woman. To top it off.. someone had been in my room during the last lock out. Because the tv was on. And then went to take a shower before i left for 36 hour train ride home at 6 .q.m. qnd had NO hot water to shower!! Guy at the desk during check out gavr me hard time about the final room being paid. It was paid for during the lunch lock out!! And top it off.. i asked for some kind of accommodation for all the inconveniences and they sent me an email with 500 points.. whats that $4!! What a headache

8

Steve

1 sept. 2025

·

A séjourné 1 nuit

The location, view, and modern design were excellent, and the front desk on my first night was very courteous. But at checkout, I was told I’d have to pay $30 for just a one-hour late checkout (11:00 AM to noon) and the staff insisted there was no flexibility. After decades of travel, I’ve never encountered such a rigid “nickel-and-dime” policy for something so small. It left a negative impression and overshadowed what could have been a great stay.

10

Susanna

25 oct. 2025

·

A séjourné 1 nuit

Ww camto KC to celebrate our 25th anniversary and I am so gladI found this gem of a hotel!! The staff was amazing and we never had to leave the hotel!! Our dinner was amazing and cudos to the chefs and staff!! The rooftop bar was amazing and Bryan our bartender went above and beyond to making our night special!! We will definitely come back!!

10

Ashley

15 nov. 2025

·

A séjourné 1 nuit

Front desk employee and valet employee were both very kind and courteous.

10

Henry

11 août 2025

·

A séjourné 1 nuit

Beautiful new hotel and very conveniently located. Staff were helpful and professional.

2

Zackary

28 sept. 2025

·

A séjourné 1 nuit

The staff was just terrible and very judgmental because we weren’t “dressed appropriately”. We had a long day and a long car ride and were treated very poorly, I will be calling hotel management on Monday

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Loué de manière constante pour son emplacement pratique et agréable à proximité de Country Club Plaza, à deux pas des boutiques et des restaurants. De nombreux clients l'ont choisi spécifiquement pour un accès facile à la région.

Avis de voyageur à ce sujet

10

Eric

13 sept. 2025

·

A séjourné 3 nuits

Rooms are clean, well appointed and spacious. Excellent hotel room design. Front desk staff is exceptionally helpful and detailed. Lobby bar — a welcoming, well-attended space. Conference rooms are comfortable easily located and flexible, Hotel has walkable access to the entire Plaza retail and restaurant development. All around excellent property in a great location.

10

Catherine

14 sept. 2025

·

A séjourné 2 nuits

Very Walkable. Hotel is new and in great condition

10

Diane

26 mars 2025

·

A séjourné 4 nuits

Beautiful property. Convenient location, can walk to many shops & restaurants. Staff very friendly & helpful.

10

Nicole

5 sept. 2025

·

A séjourné 2 nuits

Great location, very clean!

10

Kathleen

30 juin 2025

·

A séjourné 1 nuit

Great location and beautiful hotel!

10

Evelina

28 sept. 2025

·

A séjourné 1 nuit

Clean and close to the shops and restaurants love that everything nearby is walking distance to the hotel!

10

Keith

30 nov. 2025

·

A séjourné 2 nuits

The property was clean and beautiful and the staff was great! You can walk to anything on the Plaza in a matter of minutes. Great place to stay!

10

Jennifer

14 juil. 2025

·

A séjourné 1 nuit

Gorgeous property with great location. Easy walk to lots of great restaurants! Very clean. Even the ice & water machine exceeded anything I have ever seen in ANY hotel ever! I will definitely stay here again! Highly recommend!!

8

Ramona

20 avr. 2025

·

A séjourné 1 nuit

The Cascade is an excellent option for those who love the beautiful, historic Plaza area of Kansas City.

10

Ben

14 juil. 2025

·

A séjourné 2 nuits

New property great place. Steps from the plaza.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les avis sont mitigés : les clients apprécient le bar et le café du lobby, mais plusieurs ont trouvé les restaurants sur place fermés ou avec des horaires limités et certains ont signalé des prix élevés ou une qualité de nourriture et de service en chambre incohérente.

Avis de voyageur à ce sujet

8

Mojgan

11 févr. 2024

·

A séjourné 3 nuits

You will get an excellent, clean room, with a poor service. The 4 restaurants they advertise does not work. At least they were not working when I was there for breakfast. Only one of them was open and they gave me a super expensive low quality self service breakfast. The worst part was that they charge for every single item separately. I have travelled around the world and inside the USA a lot, and honestly I have NEVER seen anywhere charge people for the milk they add to the coffee! One dollar adding to an already 5 dollar coffee?? and taking all the whole milk and half@half containers out of reach to charge for it? This was cheap!

10

Heath

27 avr. 2025

·

A séjourné 2 nuits

Had a great stay. Little disappointed the restaurants weren’t open but had a great time a the bar.

6

Michael

5 févr. 2024

·

A séjourné 2 nuits

Interesting place. Check-in was friendly and quick. The place is still pretty new, so it was in nice shape. The room layout is truly weird. Whoever decided it was ok to walk through the bathroom to get into the bedroom should be fired. Like the other reviewers, I found the parking garage a bit confusing, even though I was expecting it. Room service was a mixed bag. First night, they forgot my order. I had to call back and they were nice enough to comp the meal and bring it up with an apology. The Thai food was tasty. The second night, the food came quickly. The Valet guy delivered the food (you could tell he was pissed about doing it), and the Italian Food was about the worst I've ever had. So, maybe they're having growing pains. Netflix and Prime Streaming didn't work at all on the TV. The fitness center was awesome. Tons of new machines, free weights, etc. One of the best hotel gyms ever. The room was clean; bathroom was nice, if not in a weird location. The bed was very comfortable. Icemaker and water dispenser in the hall was a nice touch. Finally, I detest the "shared" shampoo/body wash in showers. Charge me an extra $.50/day and give me my own sealed products. The place has potential...it's just not there yet.

10

Susanna

25 oct. 2025

·

A séjourné 1 nuit

Ww camto KC to celebrate our 25th anniversary and I am so gladI found this gem of a hotel!! The staff was amazing and we never had to leave the hotel!! Our dinner was amazing and cudos to the chefs and staff!! The rooftop bar was amazing and Bryan our bartender went above and beyond to making our night special!! We will definitely come back!!

10

Shannay

17 avr. 2025

·

A séjourné 2 nuits

Everything was amazing! Only thing was there's not 4 restaurants there's actually 0.

10

Jennifer

8 févr. 2026

·

A séjourné 2 nuits

Rooms are always great! Front desk staff are always a pleasure. Normally the food is pretty good, but the food that was prepared Saturday was horrible. I ordered several different items they each were horrible.

10

Steven

21 juin 2025

·

A séjourné 1 nuit

Loved this place. Wish the 11th floor bar and outdoor lounge was open. Please get that done soon.

8

Gayle

10 août 2025

·

A séjourné 1 nuit

Get the restaurants open. I shouldn't have to walk to find food. Open a gift shop so guests can get personal items.

10

Jennifer

27 sept. 2025

·

A séjourné 1 nuit

We stayed at the Cascade for staycation for the hubby and I. It was beautiful! Everyone was super pleasant! Sam the bartender was awesome!

10

Allyson

18 août 2025

·

A séjourné 1 nuit

Great location next to many shops and restaurants, extremely clean and well maintained, Customer service was top notch, and the coffee shop in the lobby was delicious!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $413	17 $556
18 $942	19 $361	20 $1 441	21 $324	22 $253	23 $304	24 $304
25 $201	26 $274	27 $324	28 $284	29 $254	30 $202	31 $202

di	lu	ma	me	je	ve	sa
1 $202	2 $274	3 $324	4 $324	5 $294	6 $365	7 $406
8 $320	9 $284	10 $287	11 $284	12 $254	13 $345	14 $487
15 $284	16 $304	17 $304	18 $304	19 $304	20 $267	21 $406
22 $335	23 $233	24 $274	25 $304	26 $295	27 $304	28 $304
29 $237	30 $284

Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 très grand lit, vue ville (Mobility Accessible, Roll-In Shower)

Chambre Standard, 2 grands lits (Mobility/Hearing Accessible, Tub)

Chambre, 1 très grand lit (Corner)

Suite Junior, 1 très grand lit, vue ville

Chambre Standard, 1 très grand lit, vue ville (Hearing Accessible)

Chambre Standard, 2 grands lits (Hearing Accessible)

Chambre, 1 très grand lit, en angle (Hearing Accessible)

Suite Exécutive, 1 chambre

Chambre Standard, 2 grands lits

Suite Signature, 1 chambre

Chambre Standard, 2 grands lits (Mobility Accessible, Tub)

Chambre, 2 grands lits, en angle

Chambre Standard, 1 très grand lit, vue ville

Avis des voyageurs sur Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

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