Prime Plaza Suites Sanur – Bali
US$101
/ night
Avg. for October
Prices for Prime Plaza Suites Sanur – Bali
Select dates to see prices and availability
US$101
/ night
Avg. for October
Monthly average prices
Nightly prices at Prime Plaza Suites Sanur – Bali average US$64 in the cheapest month (November) and US$152 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$98 |
| February | US$83 |
| March | US$68 |
| April | US$80 |
| May | US$92 |
| June | US$95 |
| July | US$152 |
| August | US$137 |
| September | US$97 |
| October | US$101 |
| November | US$64 |
| December | US$104 |
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Oct · US$101
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Most expensive: July (~US$152)
Cheapest: November (~US$64)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a waterslide, and a fitness center. Additional amenities at t...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a waterslide, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
Location
With a stay at Prime Plaza Suites Sanur - Bali in Denpasar (Sanur), you'll be within a 15-minute drive of Sanur Beach and Waterbom Bali. This family-friendly aparthotel is 8.3 mi (13.3 km) from Kuta Beach and 9 mi (14.4 km) from Legian Beach.
What's nearby
Sanur Beach(0.7 Miles)
Sanur Night Market(0.7 Miles)
Hardy's Supermarket(0.8 Miles)
Semawang Beach(1.1 Miles)
Sindhu Beach(1.1 Miles)
Mertasari Beach(1.1 Miles)
RS Bali Mandara(1.2 Miles)
Sanur Marina(1.8 Miles)
Matahari Terbit Beach(1.9 Miles)
Sanur Port(2.1 Miles)
Consulate General Republic Democratic Timor Leste(2.8 Miles)
Bajra Sandhi Monument(3.1 Miles)
Gatot Subroto(4.9 Miles)
Bali Museum(5.6 Miles)
Puputan Badung Square(5.9 Miles)
The nearest major airport is Ngurah Rai Intl. Airport (DPS)(9.3 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Jl. By Pass Ngurah Rai 83, Sanur, Indonesia
Sanur Beach (0.7 Miles)
Sanur Night Market (0.7 Miles)
Hardy's Supermarket (0.8 Miles)
Semawang Beach (1.1 Miles)
Sindhu Beach (1.1 Miles)
Mertasari Beach (1.1 Miles)
Room options
19
Suite, 2 Bedrooms, Balcony
1 Double Bed
and 2 Single Beds
Sleeps 4
1292 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
21
Suite, 3 Bedrooms, Balcony
1 Extra-Large Double Bed
and 4× Single Beds
Sleeps 6
1507 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
16
Suite, 2 Bedrooms
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
1195 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
13
3 Bedrooms Suites with Loft
2 Double Beds
and 2 Single Beds
Sleeps 7
1776 ft²
BalconySeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
10
Suite, 1 Bedroom
1 Double Bed
Sleeps 2
603 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Prime Plaza Suites Sanur – Bali
8.6
Fabulous
Based on 1,263 verified reviews
Who stays here?
Business
1%
Couple
2%
Family
92%
Group
2%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
At Prime Plaza Suites Sanur – Bali, reviews emphasize a very family‑friendly resort with a popular waterslide pool and consistently warm, helpful staff, delivering solid value and an easy base for relaxing, kid‑focused holidays.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Prime Plaza Suites Sanur – Bali, reviews emphasize a very family‑friendly resort with a popular waterslide pool and consistently warm, helpful staff, delivering solid value and an easy base for relaxing, kid‑focused holidays.
Parents like the kids club, games areas and kids spa, plus a bar with an extended happy hour. The location is not central to the beach or main strip; the back gate shortens the walk, but limited shuttle hours and the main road mean some guests rely on taxis and a few notice traffic noise. Suites are spacious and practical but the property is older, with some small or dated bathrooms, weak showers, musty air‑conditioning or dark layouts lacking natural light; breakfast space can also feel crowded at peak times. Expect a spacious, kid‑centric stay rather than a beachfront address.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Multiple pools with a waterslide, kids club, games areas and a kids spa are highlights; families also note a good bar with an extended happy hour. Some mention the shuttle being limited or discontinued and the back gate closing early.
Related guest reviews
8
Franklin
26 Apr 2025
·
Stayed 7 nights
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
8
rhiannon
13 Aug 2025
·
Stayed 3 nights
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
10
Melanie
1 Nov 2025
·
Stayed 4 nights
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
8
KRISTY
9 Sept 2024
·
Stayed 3 nights
Excellent facility, service and food. Great kids area and excellent kids club. Kids loved the waterslide, playing soccer with staff, and the magician. Spent a whole day at the pool and they were never bored. Be mindful of the long walk to the beach, shops and restaurants. There is a courtesy bus but it was not in the timeframe that suited us. Room was stunning.
Excellent facility, service and food. Great kids area and excellent kids club. Kids loved the waterslide, playing soccer with staff, and the magician. Spent a whole day at the pool and they were never bored. Be mindful of the long walk to the beach, shops and restaurants. There is a courtesy bus but it was not in the timeframe that suited us. Room was stunning.
8
William James van
24 Apr 2025
·
Stayed 10 nights
Great for families and great pool options for cooling off
Great for families and great pool options for cooling off
8
Gabe
1 Nov 2024
·
Stayed 8 nights
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
8
Zoe
31 Oct 2024
·
Stayed 7 nights
Excellent property. Rooms are massive and well appointed. Every thing and more that you could possibly need. Kids club was fantastic, kids loved the activities and being able to rejoin us when they wanted. Pool is lovely and lots of space. Bar was great. Area is quiet around hotel but only 10 min walk to lots of dining options.
Excellent property. Rooms are massive and well appointed. Every thing and more that you could possibly need. Kids club was fantastic, kids loved the activities and being able to rejoin us when they wanted. Pool is lovely and lots of space. Bar was great. Area is quiet around hotel but only 10 min walk to lots of dining options.
8
LAURA
5 Nov 2023
·
Stayed 4 nights
The rooms very spacious, and clean. Breakfast was not included but we had a lot of restaurants close but you needed to go down a back road which was safe, the only thing is the back gate to go through closes at 9pm which is so ridiculous. You would have to get a taxi back to hotel which is on a main highway. Otherwise can not complain about hotel at all. Great for kids. 2 pools plus kids pool has a big water slide tube adults can use also.
The rooms very spacious, and clean. Breakfast was not included but we had a lot of restaurants close but you needed to go down a back road which was safe, the only thing is the back gate to go through closes at 9pm which is so ridiculous. You would have to get a taxi back to hotel which is on a main highway. Otherwise can not complain about hotel at all. Great for kids. 2 pools plus kids pool has a big water slide tube adults can use also.
10
Melanie
1 Nov 2024
·
Stayed 7 nights
Resort was great, kids pool and slide kept kids happy but there were still activities in adults pool. Always fresh, clean towels available. Having to remember breakfast vouchers was only annoying.
Resort was great, kids pool and slide kept kids happy but there were still activities in adults pool. Always fresh, clean towels available. Having to remember breakfast vouchers was only annoying.
10
Greg
7 Jul 2022
·
Stayed 3 nights
Great pool with basketball nets and volleyball nets, great kids pool and slides. Plenty things for kids to do. Large comfortable rooms
Great pool with basketball nets and volleyball nets, great kids pool and slides. Plenty things for kids to do. Large comfortable rooms
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the resort and rooms clean and well maintained, with fresh towels and tidy grounds. Others report dated or small bathrooms, occasional odors or musty air‑conditioning, and some worn poolside areas.
Related guest reviews
10
Kerrie
21 May 2025
·
Stayed 5 nights
Absolutely fabulous. Our party had 4 kids under 7 and they had a ball. The kid's crew are great. Pools are deep though so parental responsibility is essential. Waterslide great. The resort is spotless and the staff are very friendly and helpful. 10/10 from me.
Absolutely fabulous. Our party had 4 kids under 7 and they had a ball. The kid's crew are great. Pools are deep though so parental responsibility is essential. Waterslide great. The resort is spotless and the staff are very friendly and helpful. 10/10 from me.
10
Eric Robert James
5 Oct 2023
·
Stayed 6 nights
Very clean and tidy with excellent customer service from everyone we met there, food was excellent and pool was the meeting place be at, kids couldn’t get enough of it, highly recommended for families
Very clean and tidy with excellent customer service from everyone we met there, food was excellent and pool was the meeting place be at, kids couldn’t get enough of it, highly recommended for families
6
Christen
21 Jul 2025
·
Stayed 5 nights
Communal bathrooms and grounds around the pools were dirty. Sun lounges were also in poor condition, needed a very good clean. Rooms were clean but dated and very overpriced.
Communal bathrooms and grounds around the pools were dirty. Sun lounges were also in poor condition, needed a very good clean. Rooms were clean but dated and very overpriced.
8
Chris
19 Jul 2024
·
Stayed 7 nights
Pretty good overall. The location is okay but not great. The kids loved the waterslide. Breakfast was mostly okay but never great. The breakfast room is way too small for the number of people who eat there so it gets stupidly busy very quickly. The staff are consistently excellent. The showers are awful. Like something from the 1950s. They get singers some nights so the resort can be noisy but that shuts off at 9pm. The singers were appalling.
Pretty good overall. The location is okay but not great. The kids loved the waterslide. Breakfast was mostly okay but never great. The breakfast room is way too small for the number of people who eat there so it gets stupidly busy very quickly. The staff are consistently excellent. The showers are awful. Like something from the 1950s. They get singers some nights so the resort can be noisy but that shuts off at 9pm. The singers were appalling.
6
Rebecca
13 Oct 2024
·
Stayed 4 nights
The pool areas, reception etc were lovely, food was good. Rooms were large - living and bedrooms. The bathrooms were tiny and made it really awkward when trying to bathe children or move around in which was unusual given the size of the rest of the spaces. They also both hand lingering smells in them. Location was ok but nothing to rave about given its away from the beach area.
The pool areas, reception etc were lovely, food was good. Rooms were large - living and bedrooms. The bathrooms were tiny and made it really awkward when trying to bathe children or move around in which was unusual given the size of the rest of the spaces. They also both hand lingering smells in them. Location was ok but nothing to rave about given its away from the beach area.
10
Michael
17 Jul 2024
·
Stayed 8 nights
Property was very clean. Very relxed atmosphere. Excellent family resort.
Property was very clean. Very relxed atmosphere. Excellent family resort.
10
neil
15 Sept 2025
·
Stayed 10 nights
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
6
Takuya
29 Aug 2024
·
Stayed 3 nights
部屋がもう少しキレイだと良かった。シャワーが弱すぎる
部屋がもう少しキレイだと良かった。シャワーが弱すぎる
8
Gabe
1 Nov 2024
·
Stayed 8 nights
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
10
Olivia
21 Apr 2023
·
Stayed 9 nights
Our 3rd time at Prime Plaza. Staff are very hospitable nothing is too much trouble. Very clean facilities, kids loved the waterslide. A little worn post covid but still did not disappoint. We'll definitely return!
Our 3rd time at Prime Plaza. Staff are very hospitable nothing is too much trouble. Very clean facilities, kids loved the waterslide. A little worn post covid but still did not disappoint. We'll definitely return!
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AI-generated summary based on recent guest reviews
Rooms
Apartment‑style suites are very spacious and practical for families, often with multiple bedrooms and kitchens. Decor feels dated for some, with small bathrooms, weak showers, occasional noise or dark layouts lacking natural light.
Related guest reviews
10
HIROE
27 Feb 2024
·
Stayed 3 nights
フルキッチン付きで広々としており、快適です。ビーチまで遠いと思われがちですがシャトルバスが出ており、問題ありません。朝食はお得なクーポンの案内があり、12歳以下のお子さんは無料になるのでお得です。家族やグループ旅行には特にオススメです。
フルキッチン付きで広々としており、快適です。ビーチまで遠いと思われがちですがシャトルバスが出ており、問題ありません。朝食はお得なクーポンの案内があり、12歳以下のお子さんは無料になるのでお得です。家族やグループ旅行には特にオススメです。
8
Philippa
20 Sept 2025
·
Stayed 7 nights
We had a fantastic week staying at Prime Plaza Suites. We loved the large 2 bed apartment for our 3 young kids. The pool area was lovely. The only thing that lets it down is an inconvenient location as we like to head out a lot. Overall a fantastic experience.
We had a fantastic week staying at Prime Plaza Suites. We loved the large 2 bed apartment for our 3 young kids. The pool area was lovely. The only thing that lets it down is an inconvenient location as we like to head out a lot. Overall a fantastic experience.
8
Chelsea
29 Sept 2025
·
Stayed 4 nights
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
10
Hiroe
13 Feb 2025
·
Stayed 7 nights
昨年に続き2回目の滞在です。スタッフも皆、フレンドリーです。2ベッドルームを利用しました。それぞれにバス，トイレがある為、気兼ねなく使える点はとても良いです。寝室の真ん中の扉で完全にプライベート空間が分かれるので プライバシーが保てて良いです。 またホテルの無料シャトルバスでビーチやスーパーに行けるのでとても便利です。今回は珍しく一日中雨だった日があり、グループホテルへ無料シャトルバスで移動し、アフタヌーンティーを楽しんできました。ジムは同じグループホテルの本格的なジムを無料で利用できるとのことでした。また次回も利用させていただきます！
昨年に続き2回目の滞在です。スタッフも皆、フレンドリーです。2ベッドルームを利用しました。それぞれにバス，トイレがある為、気兼ねなく使える点はとても良いです。寝室の真ん中の扉で完全にプライベート空間が分かれるので プライバシーが保てて良いです。 またホテルの無料シャトルバスでビーチやスーパーに行けるのでとても便利です。今回は珍しく一日中雨だった日があり、グループホテルへ無料シャトルバスで移動し、アフタヌーンティーを楽しんできました。ジムは同じグループホテルの本格的なジムを無料で利用できるとのことでした。また次回も利用させていただきます！
6
Rebecca
13 Oct 2024
·
Stayed 4 nights
The pool areas, reception etc were lovely, food was good. Rooms were large - living and bedrooms. The bathrooms were tiny and made it really awkward when trying to bathe children or move around in which was unusual given the size of the rest of the spaces. They also both hand lingering smells in them. Location was ok but nothing to rave about given its away from the beach area.
The pool areas, reception etc were lovely, food was good. Rooms were large - living and bedrooms. The bathrooms were tiny and made it really awkward when trying to bathe children or move around in which was unusual given the size of the rest of the spaces. They also both hand lingering smells in them. Location was ok but nothing to rave about given its away from the beach area.
8
Amanda
9 Sept 2024
·
Stayed 3 nights
Room was terrible and very dark. Paid for an upgrade and this was better. Room upgrade not offered even though room was available. Staff pleasant and tried to be attentive but language barrier was an issue.
Room was terrible and very dark. Paid for an upgrade and this was better. Room upgrade not offered even though room was available. Staff pleasant and tried to be attentive but language barrier was an issue.
10
Melanie
1 Nov 2025
·
Stayed 4 nights
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
8
Caroline
19 Sept 2025
·
Stayed 4 nights
Good hotel for kids rooms very big & dark bathroom awkward very little space. Overall would i stay again no but it great if you have kids
Good hotel for kids rooms very big & dark bathroom awkward very little space. Overall would i stay again no but it great if you have kids
8
Gabe
1 Nov 2024
·
Stayed 8 nights
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
6
Wayne
22 May 2024
·
Stayed 3 nights
This property puts me in mind of Brits in Benidorm only it’s Ozzies in Bali. Drinking and eating as much as they can, whilst making as much noise as they can. Check in was friendly and efficient, that’s where efficiency ended. After our first night of three we requested to change room (1204) Due to the lights in the corridor being on all night and lighting up the bedroom as well as the outside generator going on and off throughout the night. We changed rooms, check in staff said our bags would be brought to our room, over 2 hours and a phone call later we went and collected them ourselves, though the bell boy was still in reception. Breakfast buffet is a highlight, plentiful amount on offer Location is in walkable distance to the shops, bars, restaurants and beaches, but there is a shuttle bus for those who are put off by walking. We had a one bed suite which was well equipped but severely lacked natural light as there was no external windows - so didn’ don’t expect any dirty of view
This property puts me in mind of Brits in Benidorm only it’s Ozzies in Bali. Drinking and eating as much as they can, whilst making as much noise as they can. Check in was friendly and efficient, that’s where efficiency ended. After our first night of three we requested to change room (1204) Due to the lights in the corridor being on all night and lighting up the bedroom as well as the outside generator going on and off throughout the night. We changed rooms, check in staff said our bags would be brought to our room, over 2 hours and a phone call later we went and collected them ourselves, though the bell boy was still in reception. Breakfast buffet is a highlight, plentiful amount on offer Location is in walkable distance to the shops, bars, restaurants and beaches, but there is a shuttle bus for those who are put off by walking. We had a one bed suite which was well equipped but severely lacked natural light as there was no external windows - so didn’ don’t expect any dirty of view
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming and helpful, especially with children. Feedback about responsiveness or flexibility is rare.
Related guest reviews
10
Shahana
13 Oct 2023
·
Stayed 6 nights
Would highly recommend for families and even singles. The staff are so humble and happy - so infectious! And the property is well maintained and they keep it really clean. I will stay here again considering the price, location and size of our apartment ❤️
Would highly recommend for families and even singles. The staff are so humble and happy - so infectious! And the property is well maintained and they keep it really clean. I will stay here again considering the price, location and size of our apartment ❤️
10
Deb
15 Jan 2024
·
Stayed 7 nights
We really loved it. Fantastic pool with daily activities for kids. Enjoyed lounging around beside the pool and swimming. The rooms were spacious and clean. Really good air conditioning. The breakfast buffet and the happy hour were also a winners. The location was within walking distance to shops but further from the beach. But a shuttle bus was available if needed. The staff were impeccable. So warm and friendly. The only thing I could critique was that while the rooms were spacious and clean - they were just a little dated but we didn’t minds that as everything else was excellent. We definitely want to stay there again.
We really loved it. Fantastic pool with daily activities for kids. Enjoyed lounging around beside the pool and swimming. The rooms were spacious and clean. Really good air conditioning. The breakfast buffet and the happy hour were also a winners. The location was within walking distance to shops but further from the beach. But a shuttle bus was available if needed. The staff were impeccable. So warm and friendly. The only thing I could critique was that while the rooms were spacious and clean - they were just a little dated but we didn’t minds that as everything else was excellent. We definitely want to stay there again.
10
Cassandra
11 Nov 2024
·
Stayed 2 nights
The staff were lovely and accommodating. The room was amazing, clean and large. The pools and facilities were excellent.
The staff were lovely and accommodating. The room was amazing, clean and large. The pools and facilities were excellent.
10
Adam
27 Nov 2023
·
Stayed 3 nights
Possibly the best staff in terms of friendliness and attention to detail that we’ve ever had. Fantastic place to visit with our two year old.
Possibly the best staff in terms of friendliness and attention to detail that we’ve ever had. Fantastic place to visit with our two year old.
10
Samantha
17 Nov 2025
·
Stayed 7 nights
Staff were always friendly and i loved the water filter machine in our room
Staff were always friendly and i loved the water filter machine in our room
10
neil
15 Sept 2025
·
Stayed 10 nights
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
10
Amelia
13 Sept 2024
·
Stayed 12 nights
We couldn’t have been more impressed with our stay Every member of staff was accommodating and friendly The rooms were spacious although pillow options could have been better The pool area / kids club / dining room all magnificent The in hotel prices were fair and food options and drinks were great Even though the resort on a main road traffic noise in the hotel was minimal A quieter area than others fantastic for families
We couldn’t have been more impressed with our stay Every member of staff was accommodating and friendly The rooms were spacious although pillow options could have been better The pool area / kids club / dining room all magnificent The in hotel prices were fair and food options and drinks were great Even though the resort on a main road traffic noise in the hotel was minimal A quieter area than others fantastic for families
10
Melanie
1 Nov 2025
·
Stayed 4 nights
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
10
Jillian
26 Feb 2025
·
Stayed 6 nights
Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids. Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians.
Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids. Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians.
6
Mike
19 Feb 2023
·
Stayed 1 night
Friendly staff who were helpful. Noisy location on main road
Friendly staff who were helpful. Noisy location on main road
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AI-generated summary based on recent guest reviews
Location
Not beachfront and a walk from the main Sanur strip; the back gate shortens access, but it closes early and the shuttle can be infrequent. Some guests note traffic noise, while others find it reasonably quiet.
Related guest reviews
8
Philippa
20 Sept 2025
·
Stayed 7 nights
We had a fantastic week staying at Prime Plaza Suites. We loved the large 2 bed apartment for our 3 young kids. The pool area was lovely. The only thing that lets it down is an inconvenient location as we like to head out a lot. Overall a fantastic experience.
We had a fantastic week staying at Prime Plaza Suites. We loved the large 2 bed apartment for our 3 young kids. The pool area was lovely. The only thing that lets it down is an inconvenient location as we like to head out a lot. Overall a fantastic experience.
8
Chelsea
29 Sept 2025
·
Stayed 4 nights
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
8
rhiannon
13 Aug 2025
·
Stayed 3 nights
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
10
john
19 Jan 2023
·
Stayed 2 nights
Spacious and clean the access door at the rear is great but it does close at 6pm, which means a hair raising walk along the busiest road in Sanur to get back. Maybe change the gate to electronic key card access?
Spacious and clean the access door at the rear is great but it does close at 6pm, which means a hair raising walk along the busiest road in Sanur to get back. Maybe change the gate to electronic key card access?
10
neil
15 Sept 2025
·
Stayed 10 nights
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
8
KRISTY
9 Sept 2024
·
Stayed 3 nights
Excellent facility, service and food. Great kids area and excellent kids club. Kids loved the waterslide, playing soccer with staff, and the magician. Spent a whole day at the pool and they were never bored. Be mindful of the long walk to the beach, shops and restaurants. There is a courtesy bus but it was not in the timeframe that suited us. Room was stunning.
Excellent facility, service and food. Great kids area and excellent kids club. Kids loved the waterslide, playing soccer with staff, and the magician. Spent a whole day at the pool and they were never bored. Be mindful of the long walk to the beach, shops and restaurants. There is a courtesy bus but it was not in the timeframe that suited us. Room was stunning.
8
Brett
6 Jan 2023
·
Stayed 19,362 nights
This is our 3rd stay and although the room structure (3x2) still fitted our family, it was disappointing that the shuttle bus no longer ran between the hotel and the shops, nor was there any hotel specific beach space as in previous visits. There is a back gate that is about 600m to shops and restaurants but this closes at 6pm and I wouldn’t advice walking the long way around after dark. With older kids who are happy to stay out longer it was painful to find scarce transport back to the hotel. Hotel staff were all excellent, friendly and helpful. The vibe around the pool, especially around ‘Happy Hour’ was fantastic. It seems more deck chairs and shade has also been added around the pool which was needed. We recommended this hotel for families with the only disappointment being no shuttle bus and the back gate closing so early.
This is our 3rd stay and although the room structure (3x2) still fitted our family, it was disappointing that the shuttle bus no longer ran between the hotel and the shops, nor was there any hotel specific beach space as in previous visits. There is a back gate that is about 600m to shops and restaurants but this closes at 6pm and I wouldn’t advice walking the long way around after dark. With older kids who are happy to stay out longer it was painful to find scarce transport back to the hotel. Hotel staff were all excellent, friendly and helpful. The vibe around the pool, especially around ‘Happy Hour’ was fantastic. It seems more deck chairs and shade has also been added around the pool which was needed. We recommended this hotel for families with the only disappointment being no shuttle bus and the back gate closing so early.
10
Jillian
26 Feb 2025
·
Stayed 6 nights
Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids. Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians.
Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids. Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians.
8
Gabe
1 Nov 2024
·
Stayed 8 nights
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
Great family friendly hotel. Rooms are huge, staff are amazing & friendly. Our housekeeping staff did many different towel animals each day which the kids loved & also played some elf on the shelf style pranks with their other soft toys, which was also a hit to come back to each day. Good large pool & decent sized water slide & kids pool area with a small playground. Various games in kids club, a PS4, small indoor area for toddlers. Hotel is older but clean & looks to be going through a refurb in small stages. Pillows aren't great, tv reception is poor & the air conditioning works well but being an older style unit developed a strong musty type smell that got progressively worse. Overall, a reasonably priced, family friendly hotel that shouldn't be confused for a 5 star property. Location is a 5 minute walk to main street, another 10 mins to beach & another 10 mins to markets & Icon shopping centre. Plenty of cheap transport options via hotel as well as free shuttle bus.
8
LAURA
5 Nov 2023
·
Stayed 4 nights
The rooms very spacious, and clean. Breakfast was not included but we had a lot of restaurants close but you needed to go down a back road which was safe, the only thing is the back gate to go through closes at 9pm which is so ridiculous. You would have to get a taxi back to hotel which is on a main highway. Otherwise can not complain about hotel at all. Great for kids. 2 pools plus kids pool has a big water slide tube adults can use also.
The rooms very spacious, and clean. Breakfast was not included but we had a lot of restaurants close but you needed to go down a back road which was safe, the only thing is the back gate to go through closes at 9pm which is so ridiculous. You would have to get a taxi back to hotel which is on a main highway. Otherwise can not complain about hotel at all. Great for kids. 2 pools plus kids pool has a big water slide tube adults can use also.
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AI-generated summary based on recent guest reviews
Dining
Food and drinks are generally enjoyed, with popular pizzas, a breakfast buffet and an extended happy hour; on‑site prices are often seen as fair. A few mention average or crowded breakfasts and occasional higher costs for buffets.
Related guest reviews
10
Marie
27 Jul 2023
·
Stayed 4 nights
Enjoyed our stayed here. The 2 bedroom suite suited us perfectly and was so large. Daytime food options were good besides the pool as was the breakfast buffet. Had the evening buffet one night but it was quite expensive especially with a 12 year old who ate the tiniest amount. It's free for younger children. There are different themed buffets each night & if you want to order a la carte it is brought to your room.
Enjoyed our stayed here. The 2 bedroom suite suited us perfectly and was so large. Daytime food options were good besides the pool as was the breakfast buffet. Had the evening buffet one night but it was quite expensive especially with a 12 year old who ate the tiniest amount. It's free for younger children. There are different themed buffets each night & if you want to order a la carte it is brought to your room.
10
Deb
15 Jan 2024
·
Stayed 7 nights
We really loved it. Fantastic pool with daily activities for kids. Enjoyed lounging around beside the pool and swimming. The rooms were spacious and clean. Really good air conditioning. The breakfast buffet and the happy hour were also a winners. The location was within walking distance to shops but further from the beach. But a shuttle bus was available if needed. The staff were impeccable. So warm and friendly. The only thing I could critique was that while the rooms were spacious and clean - they were just a little dated but we didn’t minds that as everything else was excellent. We definitely want to stay there again.
We really loved it. Fantastic pool with daily activities for kids. Enjoyed lounging around beside the pool and swimming. The rooms were spacious and clean. Really good air conditioning. The breakfast buffet and the happy hour were also a winners. The location was within walking distance to shops but further from the beach. But a shuttle bus was available if needed. The staff were impeccable. So warm and friendly. The only thing I could critique was that while the rooms were spacious and clean - they were just a little dated but we didn’t minds that as everything else was excellent. We definitely want to stay there again.
10
Jennifer
3 Sept 2023
·
Stayed 1 night
Love the hotel but the best thing about this hotel and the stay is the breakfast and the staff. Everyone is so pleasant and attentive to your needs. Thank you
Love the hotel but the best thing about this hotel and the stay is the breakfast and the staff. Everyone is so pleasant and attentive to your needs. Thank you
8
Chelsea
29 Sept 2025
·
Stayed 4 nights
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
8
Franklin
26 Apr 2025
·
Stayed 7 nights
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
I really enjoyed the pool area and the food and the drinks. The staff were incredibly friendly and helpful. There are lots of activities for children and an expansive games area. The slide is pretty good for a hotel and will entertain the kids for a while at least. Short walk to the centre of Sunur where there are heaps of shops and cafes etc.
8
Chris
19 Jul 2024
·
Stayed 7 nights
Pretty good overall. The location is okay but not great. The kids loved the waterslide. Breakfast was mostly okay but never great. The breakfast room is way too small for the number of people who eat there so it gets stupidly busy very quickly. The staff are consistently excellent. The showers are awful. Like something from the 1950s. They get singers some nights so the resort can be noisy but that shuts off at 9pm. The singers were appalling.
Pretty good overall. The location is okay but not great. The kids loved the waterslide. Breakfast was mostly okay but never great. The breakfast room is way too small for the number of people who eat there so it gets stupidly busy very quickly. The staff are consistently excellent. The showers are awful. Like something from the 1950s. They get singers some nights so the resort can be noisy but that shuts off at 9pm. The singers were appalling.
8
rhiannon
13 Aug 2025
·
Stayed 3 nights
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
10
Amelia
13 Sept 2024
·
Stayed 12 nights
We couldn’t have been more impressed with our stay Every member of staff was accommodating and friendly The rooms were spacious although pillow options could have been better The pool area / kids club / dining room all magnificent The in hotel prices were fair and food options and drinks were great Even though the resort on a main road traffic noise in the hotel was minimal A quieter area than others fantastic for families
We couldn’t have been more impressed with our stay Every member of staff was accommodating and friendly The rooms were spacious although pillow options could have been better The pool area / kids club / dining room all magnificent The in hotel prices were fair and food options and drinks were great Even though the resort on a main road traffic noise in the hotel was minimal A quieter area than others fantastic for families
8
Zoe
31 Oct 2024
·
Stayed 7 nights
Excellent property. Rooms are massive and well appointed. Every thing and more that you could possibly need. Kids club was fantastic, kids loved the activities and being able to rejoin us when they wanted. Pool is lovely and lots of space. Bar was great. Area is quiet around hotel but only 10 min walk to lots of dining options.
Excellent property. Rooms are massive and well appointed. Every thing and more that you could possibly need. Kids club was fantastic, kids loved the activities and being able to rejoin us when they wanted. Pool is lovely and lots of space. Bar was great. Area is quiet around hotel but only 10 min walk to lots of dining options.
10
Melanie
1 Nov 2024
·
Stayed 7 nights
Resort was great, kids pool and slide kept kids happy but there were still activities in adults pool. Always fresh, clean towels available. Having to remember breakfast vouchers was only annoying.
Resort was great, kids pool and slide kept kids happy but there were still activities in adults pool. Always fresh, clean towels available. Having to remember breakfast vouchers was only annoying.
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AI-generated summary based on recent guest reviews
10
Ramon
19 Aug 2026
·
Stayed 9 nights
Our stay was perfect the whole place was clean and tidy everyday rooms were great staff were wonderful food was excellent from breakfast to dinner plenty of activities for the kids would definitely recommend staying here for family’s
Our stay was perfect the whole place was clean and tidy everyday rooms were great staff were wonderful food was excellent from breakfast to dinner plenty of activities for the kids would definitely recommend staying here for family’s
8
Barbara
10 Jun 2026
·
Stayed 6 nights
Room was fantastic, staff very helpful and kid orientated. Easy walk to beach etc from the back gate. Would recommend to other families
Room was fantastic, staff very helpful and kid orientated. Easy walk to beach etc from the back gate. Would recommend to other families
8
Tegan
29 Apr 2026
·
Stayed 4 nights
Spacious room, super friendly staff, the buffet breakfast was standard, location was good - very handy having the back door to walk to the beach/shops
Spacious room, super friendly staff, the buffet breakfast was standard, location was good - very handy having the back door to walk to the beach/shops
10
William
22 Apr 2026
·
Stayed 9 nights
The staff were outstanding and very friendly. My wife has a problem with breathing and the first room provided meant she had to climb a few steps to get to the lift and then walk a distance on the corridor to access the room. The people there noticed that on the first day and offered a room which was right next to the lift and did not need her to walk far - amazing , thoughtful service. This is more a hotel with suites for families and that is why we went with my daughter and family so it is geared towards services and entertainment for children and it does that very well.
The staff were outstanding and very friendly. My wife has a problem with breathing and the first room provided meant she had to climb a few steps to get to the lift and then walk a distance on the corridor to access the room. The people there noticed that on the first day and offered a room which was right next to the lift and did not need her to walk far - amazing , thoughtful service. This is more a hotel with suites for families and that is why we went with my daughter and family so it is geared towards services and entertainment for children and it does that very well.
10
Joshua
22 Apr 2026
·
Stayed 9 nights
We had a great 9 night stay at the Prime Plaza Suites with our 12 year old son. Our 2 bedroom apartment was very spacious and kept spotlessly clean by housekeeping. The pool and other facilities (table tennis, pool tables, fusball, water slide, etc). are fantastic for kids, while the 12pm - 8pm happy hour is great for parents! The restaurant food and breakfast buffet are also quite good. It can be a little noisy with kids in the pool before 8am but that's not unexpected at a family resort.
We had a great 9 night stay at the Prime Plaza Suites with our 12 year old son. Our 2 bedroom apartment was very spacious and kept spotlessly clean by housekeeping. The pool and other facilities (table tennis, pool tables, fusball, water slide, etc). are fantastic for kids, while the 12pm - 8pm happy hour is great for parents! The restaurant food and breakfast buffet are also quite good. It can be a little noisy with kids in the pool before 8am but that's not unexpected at a family resort.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Prime Plaza Suites Sanur – Bali
Is parking available at the property?
Parking is available on-site, but it is limited. Height restrictions apply, and it is free of charge.
Does the hotel allow pets?
No pets are allowed at the property. Service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available for a fee of USD 24 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the hotel's location in relation to nearby attractions?
The hotel is located in Sanur, Denpasar, within a 15-minute drive from Sanur Beach and Waterbom Bali. It is approximately 8.3 miles from Kuta Beach and 10.1 miles from Seminyak Beach. Public transport options are not specified.
Does the hotel have a swimming pool?
Yes, the property features two outdoor swimming pools, including a children's pool. The pools are operational from 9:00 AM to 9:00 PM.
What are the hotel's policies regarding children?
Children are welcome at the property. Specific details regarding age limits for free stays are not provided.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 400,000 per night. Cribs are not available. Advance request for rollaway beds is recommended.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 191.95759858093263USD
- 2026-10-17: 109.28601604309083USD
- 2026-10-18: 155.20981934814455USD
- 2026-10-19: 158.8556821800232USD
- 2026-10-20: 155.19822999572756USD
- 2026-10-21: 79.79504012069702USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: 124.04961665344238USD
- 2026-10-25: 190.59096362838747USD
- 2026-10-26: 155.26982339172363USD
- 2026-10-27: 109.70748444519043USD
- 2026-10-28: 109.28525313453675USD
- 2026-10-29: 155.36569270935058USD
- 2026-10-30: 75.80006519126893USD
- 2026-10-31: 109.70748444519043USD
- 2026-11-01: 133.6529980960846USD
- 2026-11-02: 158.42055000000002USD
- 2026-11-03: 140.47412919006348USD
- 2026-11-04: 109.64228576583862USD
- 2026-11-05: 109.62204725914002USD
- 2026-11-06: 110.05821665191651USD
- 2026-11-07: 63.42165531520844USD
- 2026-11-08: 63.31261939601899USD
- 2026-11-09: 109.13274857177736USD
- 2026-11-10: 109.15222416992188USD
- 2026-11-11: 63.31261939601899USD
- 2026-11-12: 126.16132181510926USD
- 2026-11-13: 126.16132181510926USD
- 2026-11-14: 125.32615124855042USD
- 2026-11-15: 159.5200126625061USD
- 2026-11-16: 149.86495059432983USD
- 2026-11-17: 163.1507030433655USD
- 2026-11-18: 115.8565788230896USD
- 2026-11-19: 110.05821665191651USD
- 2026-11-20: 63.42540128192902USD
- 2026-11-21: 72.92946317443848USD
- 2026-11-22: 66.30099649238586USD
- 2026-11-23: 63.75864230995178USD
- 2026-11-24: 126.16132181510926USD
- 2026-11-25: 126.16132181510926USD
- 2026-11-26: 125.11626567611695USD
- 2026-11-27: 132.5272708065033USD
- 2026-11-28: 63.42540128192902USD
- 2026-11-29: 67.89713833961487USD
- 2026-11-30: 103.48989973754884USD
- 2026-12-01: 63.42540128192902USD
- 2026-12-02: 63.2688035861969USD
- 2026-12-03: 63.75864230995178USD
- 2026-12-04: 68.04218954296113USD
- 2026-12-05: 68.04218954296113USD
- 2026-12-06: 103.48989973754884USD
- 2026-12-07: 155.27980120697023USD
- 2026-12-08: 136.46504473838806USD
- 2026-12-09: 68.53655USD
- 2026-12-10: 68.73660776729584USD
- 2026-12-11: 116.0790652446747USD
- 2026-12-12: 59.60017350578308USD
- 2026-12-13: 65.4715134519577USD
- 2026-12-14: 64.73172359867097USD
- 2026-12-15: 64.37941414279938USD
- 2026-12-16: 64.04235USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- The property is professionally cleaned.
Business details
Property registration number 8120009833215, 55110
- Airport shuttle fee: USD 24 per vehicle (one-way)
- Rollaway bed fee: USD 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Activities
Swimming pool
Garden
Golf course (nearby)
Billiards
Child pool
Pool outdoor
Live music
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Fitness Center (nearby)
Water Park
Parking
Parking
Airport shuttle
Free parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Services
Tour desk
Babysitting/Child services
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Kids club
Family room
Beach Sun Loungers
Internet
Free wi-fi