Guitart Grand Passage

Rooms clean

No replacement of facial tissues, coffee capsules. Breakfast not 4* standard. Staff not helpful and not motivated, seemed disinterested. No questions wheater stay was comfortable or so… Room was nice.

The Guitart Grand Passage feels like an old hotel in need of a refurbish. On the plus side the staff was friendly, the location was good and the AC worked very well during our summer stay. But the beds only had sheets--no blanket or duvet, and when we requested a pillow for a rollaway bed, we were told that there were no extra pillows on the property. There was a stain on the sheet, the bathrooms need updating and the room could have been cleaner.

Staff was really helpful and nice, bugs everywhere. MASSIVE COCKROACH. Scared the life outta my daughter. Says it’s the biggest one she’s ever seen in her entire life. Random socks on the coffee table. Wasn’t ours. Random black stains in the bathtub. Blanket didn’t have a cover… never seen before. But I appreciate the staff for solving this issue.

We love the facilities and customer service and breakfast was excellent!