Soho Hotel

Front desk staff very excellent! Helped me sort through the logistics of an expected package. Shoutout to Alessio. Room itself is fine, nothing crazy- the downsides were 1. it is dusty and 2. the sink faucet is awkwardly all the way to the side which made it hard to wash hands. Location is excellent, right off the subway and the airport bus stop. Nice to be on a main road and see all the bustle in the mornings while not too loud; quick walk to all the must-sees but not too touristy of an area. The downstairs office/lounge area and the rooftop are very nice!

Only stayed for one night as a solo traveler. The hotel is in a great location. The staff member on check in was extremely helpful and friendly. I had an amazing, spacious room on the 7th floor with a usable balcony and a very comfortable bed. There was a lovely roof deck and pool also. Based on my experience I would be happy to return.

I really wanted to like this hotel, as it gets some important things right—but unfortunately, there are a few fundamental flaws that undermine what should be a comfortable stay. The location is undeniably excellent. However, the lack of proper soundproofing is a major drawback. Rooms facing the street are exposed to constant noise, while those on the other side overlook a community playground, which was particularly loud over the weekend. We ended up downgrading to a smaller room in search of a quieter option. The shower was another disappointment, with very weak water pressure. In the second room, there was also a leak through the glass panel, which made things worse. On the third day, our room was serviced despite the “Do Not Disturb” sign being on. While not a major issue in itself, we later found a long hair on the pillowcase, which raised concerns about housekeeping standards. Service at the front desk was underwhelming. Staff generally seemed too relaxed and lacked professionalism or a proactive approach to resolving issues. The morning staff member was noticeably better, though we recognise that many of the problems were beyond his control. Overall, a great location let down by noise, maintenance issues, and inconsistent service.

Good hotel, swimming pool is quite small!

Yes