Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered?

Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee, approximately AUD 15 to 35 for adults and AUD 5 to 15 for children.

Are pets allowed at the property?

Pets are allowed with a fee of AUD 35 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 7:00 PM, and check-out is by 10:00 AM. Late check-out is available for a fee of AUD 20, subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available for a fee of AUD 450 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. Guests are encouraged to contact the property for specific details.

Where is the property located in relation to key landmarks?

The property is located in Bicheno, within a 5-minute drive of Redbill Beach and Waubs Beach. It is approximately 1.9 miles from Bicheno Penguin Tours and 2.2 miles from Whalers Lookout.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from November to February.

What are the policies for guests staying with children?

Up to 2 children aged 5 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Diamond Island Resort in Bicheno, Australia

Average nightly price at Diamond Island Resort, Restaurant & Bar and Penguin Show by month, last 12 months (USD)
Month	Average price
January	$180
February	$192
March	$169
April	$147
May	$122
June	$125
July	$143
August	$134
September	$123
October	$134
November	$142
December	$154

What guests think

At Diamond Island Resort, Restaurant & Bar and Penguin Show, travellers praise the beachfront location, wildlife setting and spacious units, while feedback on the free penguin viewing ranges from magical to disappointing due to limited sightings and restricted beach access.

Rooms are frequently described as clean, comfortable and well equipped, though several guests found some units dated, in need of deeper cleaning or maintenance, and noted stairs between levels that can challenge those with limited mobility. Service is commonly friendly and helpful, but experiences vary, and the on-site restaurant alternates between great meals and being closed, leading some to self-cater or drive into town. Best for travelers who value scenery and space over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct beach access and a pool are highlights, and the free on-site penguin viewing is a unique draw, though the experience varies and beach access is restricted at night. A guest laundry is available but can be busy.

Related guest reviews

10

Carolyn

Jan 14, 2024

·

Stayed 3 nights

Beautiful location with private beach access with lovely friendly staff

8

Amy

Dec 4, 2022

·

Stayed 19,330 nights

Beautiful position overlooking the ocean with direct access to a picturesque and quiet beach. On-site pool, gym and restaurant (sometimes closed for functions). Bonus option to watch the penguins at night.

10

Jenny

Jul 8, 2023

·

Stayed 1 night

A lovely property close to the beach. The property itself is well kept and clean. Staff were friendly and welcoming. In summer to use the pool and beach would be great. We will definitely be back when next in bicheno.

8

Maudeen

Nov 24, 2023

·

Stayed 1 night

Access to beach. Newborn penguins. Obliging staff. Requests dealt with promptly. Night time penguin viewing disappointing until we were given the requisite lighting for private use.

8

Kathleen

Jan 17, 2024

·

Stayed 2 nights

The location of the resort is wonderful and we had an amazing view from our balcony. The unit was also very spacious. We had dinner at the resort which was very good. The downsides were the room is dated with minimal furnishings but the bed was very comfortable. Also significantly, the phrase Penguin tour is a bit misleading. We stand on a platform on the resort’s grass and hope Penguins come up to the platform area. We are not permitted to enter the beach area where other paid tours go. We stood on the platform 2 nights and never saw a Penguin. If you don’t care about seeing the penguins, it is still a lovely location to stay in. The pool area looks clean and nice too and the views are wonderful.

10

Jane

Jan 9, 2025

·

Stayed 1 night

Great way to see the penguins at night. Staff were very friendly and helpful. Check in a breeze. The apartment was just beautiful. Could do with another washing machine on the grounds though- it was always very busy!

8

Ke

Jan 1, 2023

·

Beautiful position overlooking the ocean, access to a private beach watching the penguins returning home at night.

8

Susan

Mar 11, 2025

·

Stayed 2 nights

Walking distance to a beautiful beach accessed from the property. A guide penguin tour in the evening with a knowledgeable guide.

8

Aaron

Mar 10, 2024

·

Stayed 1 night

Spent 1 night here with family and we all enjoyed it. Staff were very friendly and our kids loved the pool, restaurant and the Penguin show.

6

Mark

Dec 4, 2023

·

Stayed 1 night

I was underwhelmed by the discoloured bed base and dirty appearance of the beige- brown carpet. The bed was extremely comfortable, perhaps aged bed base could have been hidden by bed linen. Aged brown Carpet needs replacing. Did not mind the sea rusted out door railings or rusted / aged appearance of the outdoor deck furniture as that is to be expected. I had a slip on ground floor toilet floor tiles when they were damp. I had bare feet at the time. I bruised my 4th toe and had trouble weight bearing for 4-5 days. Probably needs non slip tiles in bathrooms for safety purposes. Restaurant floor manager was supremely attentive and polite- an absolute pleasure to have dealings with. We loved the fact that you provided a washing machine and dryer without charge- with unlimited operational times applied.

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Cleanliness

Many guests found rooms clean or spotless, but others reported issues like cobwebs, dust, stained or moldy bathrooms, dirty kitchenware, flies, and occasional odors. Housekeeping and upkeep appear inconsistent across units.

Related guest reviews

10

Jennifer

Dec 26, 2025

·

Stayed 1 night

Room was spotless, staff was friendly, beach was amazing but the real highlight was the penguins and the rabbits.

4

Wilson

Sep 29, 2025

·

Stayed 1 night

The hotel environment is extremely disappointing. Outside the room, the air is filled with a terrible smell because the lawns are covered with animal droppings. It looks like a “green” and pretty grass area at first glance, but the moment you open the door or window, the foul smell hits you. Walking on the lawn ruins the mood completely—your shoes end up covered in filth. When I wanted to cook instant noodles, I found the kitchenware greasy, dirty, and even damaged. There were not even basic utensils like a small knife or scissors. To make it worse, the hotel warns that guests will be fined $35 if they don’t clean the dishes properly. Honestly, how can they expect guests to clean when the provided dishes are already in such a filthy condition? Absolutely speechless.

10

Graham

Dec 31, 2024

·

Stayed 1 night

Great location, clean and tidy units.

6

Gabrielle

Jan 12, 2024

·

Stayed 2 nights

Apartment needs a VERY deep clean. Significant mold in shower and bathroom. Thick dust in bedroom furniture and tap leaking in kitchenette

2

Chris

Apr 15, 2023

·

Stayed 1 night

Highly NOT recommend this hotel to others, $300 for this hotel is extremely not worth, we were assigned the beach room number 3, this room is terrible and extremely dirty and smelly, most of the corner got spider nets and spiders, it obviously didn’t do the housekeeping, toilet board keeps falling to the back when you use the toilet, blackflies are keep flying inside the room freely, we requested to change the room however the male receptionist was so rude and said there’s no one complain before and we are the only one to complain, but I found that there so many peoples complain this hotel, we only stay for one night and we decided to check out very early morning the other day

8

Tim

Nov 28, 2025

·

Stayed 1 night

Surprisingly good. It has it's faults, for example the room had cobwebs in some corners and windows weren't very clean. They also left milk that was 2 months expired in the fridge, and my young child drank it without looking. Luckily no food poisoning. I think the upper floor room we stayed in hasn't been occupied for months as all other occupants were... retirees. So only ground floor rooms were ever occupied. But for us more able bodied we were given a big top floor room with an unbeatable view. I can't emphasise just how good the view is. Everything was very spacious and comfortable. The bathroom is huge and has a spa bath in it. And the highlight is the free penguin viewing at dusk. They have their own staff with red torches to help you view the penguins that come up from the beach and onto the property lawn. I highly recommend this place if you can overlook the minor issues.

10

Richard

Feb 4, 2026

·

Stayed 1 night

Clean and beautiful room.

10

Andrew

Feb 23, 2024

·

Stayed 1 night

Great location. Clean and comfortable

6

Peter

Nov 10, 2023

·

Stayed 3 nights

The room was not particularly clean. Flies and dust etc as well as a ‘ring’ around the spa bath. The entry / exit was terrible having a rubbish pile and junk showing. Bed was comfy and clean.

8

Bob

Nov 16, 2025

·

Stayed 2 nights

clean room, good facilities, friendly check in good location

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with coastal views in many units and self-catering kitchens. Several feel dated with split-level layouts and stairs, occasional plumbing noise, weak or non-existent Wi-Fi in lower units, and a few lacked the expected view.

Related guest reviews

10

Vanessa

Mar 12, 2025

·

Stayed 2 nights

We thoroughly enjoyed our 2 night stay here. The views are stunning. You can hear the waves, see some wildlife. It was a great base for us to visit surrounding places with a comfy bed & spa bath to return from our adventures. Great facilities to cook up a meal & relax in the lounge room. We’ll be back!

8

Bettina

Apr 10, 2023

·

Stayed 1 night

We had a bottom floor apartment and which was clean and comfortable. The downside was the noise from the upstairs apartment,whenever the taps were being used it sounded like a freight train. This was not so much of a problem through the day, but at night it was very disturbing.

6

Christopher

Feb 21, 2025

·

Stayed 1 night

Our bed was old with body indentations. The ensuite was very dated. Obviously money is spent elsewhere, maybe upgrade the rooms to ensure return custom.

8

Tim

Nov 28, 2025

·

Stayed 1 night

Surprisingly good. It has it's faults, for example the room had cobwebs in some corners and windows weren't very clean. They also left milk that was 2 months expired in the fridge, and my young child drank it without looking. Luckily no food poisoning. I think the upper floor room we stayed in hasn't been occupied for months as all other occupants were... retirees. So only ground floor rooms were ever occupied. But for us more able bodied we were given a big top floor room with an unbeatable view. I can't emphasise just how good the view is. Everything was very spacious and comfortable. The bathroom is huge and has a spa bath in it. And the highlight is the free penguin viewing at dusk. They have their own staff with red torches to help you view the penguins that come up from the beach and onto the property lawn. I highly recommend this place if you can overlook the minor issues.

8

June

Nov 8, 2023

·

Stayed 3 nights

Nice place to stay but internet was basically non existent down the lower accommodation.

10

Alan

Apr 9, 2025

·

Stayed 2 nights

Spacious, clean and comfortable room with a sensational view

10

STEPHEN

Sep 28, 2025

·

Stayed 1 night

Great view, spacious room, cute penguins

10

Sharon

Sep 3, 2025

·

Stayed 1 night

We've stayed at Diamond Island twice now... BEAUTIFUL! Have booked again in October. A quiet spot next to the beach with lovely clean apartments all with outside balconies and courtyards. Well equipped kitchens and large bathrooms. Very comfortable beds. Nature and wildlife right on your doorstep. .

6

Joanne

Mar 13, 2023

·

Stayed 1 night

Property needed freshing up. Rooms were split into 2 areas. Downstairs iskitchennette, dining table, couch for 2. Toilet. Upstairs bathroom and bedroom. View from upstairs of beach is lovely. Surrounding

8

Rachel

Jun 25, 2024

·

Stayed 2 nights

Our ocean view apartment didn’t exactly have an ocean view but the view to the outside garden was nice. Bedrooms were upstairs but the stairs were dangerously designed and taking suitcases upstairs wasn’t a fun task. Apart from that it was comfortable and warm and a free penguin viewing

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming and responsive, with helpful check-in and managers who assist with special requests. There are isolated complaints about unwelcoming or disorganized staff and inconsistent oversight during penguin viewing.

Related guest reviews

10

Jennifer

Dec 26, 2025

·

Stayed 1 night

Room was spotless, staff was friendly, beach was amazing but the real highlight was the penguins and the rabbits.

10

Karenne

Nov 30, 2023

·

Stayed 1 night

The staff were very friendly and helpful. It is a beautiful resort and the food at the restaurant was great.

8

Brent

Oct 6, 2025

·

Stayed 1 night

We were quite late arriving and even though the office was closed, the manager still came out to greet us. The room was very accessible and easy parking. It was clean, roomy and convenient, as well as good facilities. Even though we were unable to get to the restaurant, the menu looked great.

2

Chris

Apr 15, 2023

·

Stayed 1 night

Highly NOT recommend this hotel to others, $300 for this hotel is extremely not worth, we were assigned the beach room number 3, this room is terrible and extremely dirty and smelly, most of the corner got spider nets and spiders, it obviously didn’t do the housekeeping, toilet board keeps falling to the back when you use the toilet, blackflies are keep flying inside the room freely, we requested to change the room however the male receptionist was so rude and said there’s no one complain before and we are the only one to complain, but I found that there so many peoples complain this hotel, we only stay for one night and we decided to check out very early morning the other day

8

Beverley

Feb 29, 2024

·

Stayed 1 night

Didn’t realise bedrooms were upstairs and bathrooms downstairs having very bad arthritis I’m sometimes unable to climb up and down stairs Spoke to the manager and he advised us we had a sofa bed in the room l could use and arranged for housekeeping to bring some extra bedding to our unit Nothing was too much trouble for them Much appreciated

10

Catherine

Feb 26, 2023

·

Stayed 1 night

The staff were very friendly

2

Leigh

Dec 20, 2023

·

Stayed 1 night

Management seemed to have no idea. I was supposably given the wrong keys to the wrong room only to find out the room wasnt even ready so I had to wait at least 1 1/2 hrs . Washing machine and the laundry room was very dirty and the Dryer door was damaged and hard to close. At least this facility was free of charge. there was a distinct lack of privacy in the lounge/bedroom area as the blinds didnt cover the window leaving a gap at least 100mm(which the morning sun shone through) and there were no blinds at all on the kitchen window. Will not stay again.

10

Gary

May 4, 2023

·

Stayed 1 night

Great staff.

10

Jane

Jan 9, 2025

·

Stayed 1 night

Great way to see the penguins at night. Staff were very friendly and helpful. Check in a breeze. The apartment was just beautiful. Could do with another washing machine on the grounds though- it was always very busy!

10

Liza

Mar 9, 2025

·

Stayed 1 night

Property is a hidden gem, rooms not the most modern but very spacious & clean. Lady at check in (Jenny) was lovely & very helpful. Bonus was that we got to see some penguins at night as well, Oliver & Alexandria were wonderful hosts to take us down to see the Penguins.

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AI-generated summary based on recent guest reviews

Location

Scenic beachfront setting with direct access to a quiet beach and wide ocean views; a peaceful base for exploring Bicheno and the East Coast. Several note it’s a drive back into town for food and services.

Related guest reviews

10

Catherine

Apr 23, 2023

·

Stayed 1 night

Great location and views

8

Kylie

Mar 11, 2025

·

Stayed 1 night

No restaurant so had to go back into town, which is a drive, for breakfast. Did have cooking facilities but not worth it for one night. Other than that access to own beach was wonderful and rooms were neat, clean and well maintained.

10

nicola

Mar 2, 2025

·

Stayed 3 nights

Beautiful location

10

Jenny

Jul 8, 2023

·

Stayed 1 night

A lovely property close to the beach. The property itself is well kept and clean. Staff were friendly and welcoming. In summer to use the pool and beach would be great. We will definitely be back when next in bicheno.

8

Kathleen

Jan 17, 2024

·

Stayed 2 nights

The location of the resort is wonderful and we had an amazing view from our balcony. The unit was also very spacious. We had dinner at the resort which was very good. The downsides were the room is dated with minimal furnishings but the bed was very comfortable. Also significantly, the phrase Penguin tour is a bit misleading. We stand on a platform on the resort’s grass and hope Penguins come up to the platform area. We are not permitted to enter the beach area where other paid tours go. We stood on the platform 2 nights and never saw a Penguin. If you don’t care about seeing the penguins, it is still a lovely location to stay in. The pool area looks clean and nice too and the views are wonderful.

6

Rosamund

Feb 6, 2023

·

Stayed 1 night

The room was spacious and clean but smelt strongly of block disinfectant..and there were lots of spider webs next to the door. I would have appreciated a table and chairs. The sofa provided was a small two seater and not very comfortable. The outlook is lovely. The restaurant happened to be closed and it's a drive into town. The location is pretty but a fair way out of town. we could have seen penguins at 9.30 but didn't as we've seen plenty of them in the past. Overall I feel we were somewhat over charged.

10

Fiona

May 10, 2023

·

Stayed 3 nights

We had a wonderful stay at Diamond island resort. It was great fun penguin spotting at night, the beaches are stunning and it’s a good location to explore the East coast.

8

Ke

Jan 1, 2023

·

Beautiful position overlooking the ocean, access to a private beach watching the penguins returning home at night.

8

Susan

Mar 11, 2025

·

Stayed 2 nights

Walking distance to a beautiful beach accessed from the property. A guide penguin tour in the evening with a knowledgeable guide.

8

Alvaro

Mar 24, 2025

·

Stayed 1 night

Nice place to be right at the beach front.

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Dining

Restaurant experiences vary: some guests enjoyed tasty dinners, while others found food average or poor, and on multiple stays the restaurant or breakfast wasn’t available, requiring self-catering or a drive into town.

Related guest reviews

8

Judy

May 13, 2024

·

Stayed 1 night

Nice place to stay. The staff weren’t that welcoming. The restaurant wasn’t open , we were told to go to the shops and buy our food.

10

Karenne

Nov 30, 2023

·

Stayed 1 night

The staff were very friendly and helpful. It is a beautiful resort and the food at the restaurant was great.

10

Ryan

Oct 31, 2023

·

Stayed 2 nights

Was a very lovely and comfortable stay. Friendly staff and meals in the restaurant were amazing! Will be back and recommend to all.

6

Pamela

Sep 13, 2025

·

Stayed 1 night

Disappointing. Its a lovely homestead and the apartments are good. However, it is advertised as a resort and falls short of my expectations of a resort. The description was misleading as there were no dining facilities available including no breakfast. The only resort type item was the price. Had that been adjusted for the reduced service/facilities then I would have been satisfied with my stay. I would like to visit when the "resort" is in full swing.

8

Kathleen

Jan 17, 2024

·

Stayed 2 nights

The location of the resort is wonderful and we had an amazing view from our balcony. The unit was also very spacious. We had dinner at the resort which was very good. The downsides were the room is dated with minimal furnishings but the bed was very comfortable. Also significantly, the phrase Penguin tour is a bit misleading. We stand on a platform on the resort’s grass and hope Penguins come up to the platform area. We are not permitted to enter the beach area where other paid tours go. We stood on the platform 2 nights and never saw a Penguin. If you don’t care about seeing the penguins, it is still a lovely location to stay in. The pool area looks clean and nice too and the views are wonderful.

10

June

Dec 9, 2022

·

Stayed 2 nights

Absolutely fabulous! Beautiful setting, very good meal in the on-site restaurant, complimentary penguin viewing with many happy guests. Highly recommended.

10

David

Dec 12, 2025

·

Stayed 1 night

Great spot, should have stayed two nights as much more comfy than previous spot. Super quiet, penguin viewing evening tour lots of fun plus we saw a bonus bandicoot! Service OK, restaurant shut but it's very close to other venues tho they do close early. Bicheno blowhole worth a look. Was 2m high at low tide on a calm day so must really get pumping at times.

8

Dawn

Oct 28, 2025

·

Stayed 1 night

We were not impressed with the restaurant our food was not to our liking mine was overcooked, the pumpkin soup was thick and not worth eating. In all I would rate the meal 1/10.

6

Anne

Sep 18, 2022

·

Stayed 2 nights

Bit disappointed that they lied & said that the restaurant was being renovated & was this closed, but then they served a group staying at the resort breakfast, lunch & dinner??! Penguin tour was really a non event too….& you have to pay to join another tour company because they close off beach access for a few hours…

10

PETER

May 4, 2024

·

Stayed 1 night

The steak I had in the Restaurant was excellent, tasty, tender and cooked just as Irequested. My wife had fish which she enjoyed. The pillows on the bed were a little too large for comfort and caused a mild neck pain.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $159	2 $217	3 $217
4 $154	5 $150	6 $150	7 $154	8 $168	9 $158	10 $158
11 $150	12 $157	13 $167	14 $170	15 $175	16	17 $175
18 $168	19 $193	20 $165	21 $170	22 $167	23 $171	24 $171
25 $169	26 $170	27 $218	28	29 $161	30 $161	31 $153

Diamond Island Resort, Restaurant & Bar and Penguin Show

Prices for Diamond Island Resort, Restaurant & Bar and Penguin Show

Monthly average prices

About this property

Location

Room options

Basic Apartment, 3 Bedrooms, Beach View

Basic Apartment, 2 Bedrooms

Superior Balcony, Sea View

Ocean View Terrace

Superior Apartment, Beachfront

Guest reviews of Diamond Island Resort, Restaurant & Bar and Penguin Show

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Diamond Island Resort, Restaurant & Bar and Penguin Show

Considering this hotel for your Bicheno trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
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27	28	29	30 $342