Name: Malmaison Birmingham
Address: Wharfside Street, Birmingham, West Midlands (comté), GB
Price range: 88 $US–427 $US per night
Rating: 8.58

Ce qu'en disent des voyageurs

Au Malmaison Birmingham, les clients apprécient fréquemment l'emplacement central, le personnel accueillant, les lits confortables et les chambres généralement spacieuses. Beaucoup apprécient également le petit-déjeuner et le bar, bien que certains signalent un service lent aux heures de pointe.

Les chambres peuvent être sombres ou désuètes, et des problèmes d'entretien récurrents incluent la climatisation bruyante ou inefficace, les douches faibles, le mauvais éclairage et le bruit occasionnel près des ascenseurs ou provenant du service de ménage. La propreté est souvent bien notée, mais plusieurs critiques mentionnent des lacunes telles que la moisissure, des cheveux ou des meubles usés. Les installations font l'objet de commentaires mitigés : la salle de sport a été rénovée, mais l'accès au spa peut être limité ou fermé, le Wi-Fi peut bloquer le streaming et le parking adjacent est pratique mais coûteux. Attendez-vous à un séjour central et confortable avec un personnel remarquable, mais quelques signes d'usure et des difficultés de service occasionnelles.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La rénovation de la salle de sport a été notée, tandis que l'accès au spa est souvent limité, complet ou en maintenance. Le parking à côté est pratique avec une réduction, mais plusieurs clients le trouvent coûteux.

Avis de voyageur à ce sujet

10

Lynsey

14 déc. 2024

·

A séjourné 1 nuit

Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us. The hotel is very clean and the relaxation room at the spa is beautiful. We stayed in a deluxe double double room which was spacious and very comfortable.

8

Matthew

19 oct. 2025

·

A séjourné 1 nuit

Bar is nice and the restaurant is very pleasant. Forget trying to get anything in terms of the spa. You probably won't get an appointment. I haven't managed to do it in the 8 to 10 times I've stayed here..

10

Joan

31 mars 2025

·

A séjourné 2 nuits

I like the location, easy access to shopping centre and public transport, i.e. metro. Stay at this hotel on numerous occasions because of spa facilities.

10

Mark

19 juil. 2025

·

A séjourné 6 nuits

Gym was under renovation but was completed during my stay - excellent and attentive front desk !

8

Will

29 oct. 2025

·

A séjourné 1 nuit

lovely staff, clean room. no spa facilities due to maintenance which was a shame but overall the hotel is very nice

10

Claire

27 août 2025

·

A séjourné 1 nuit

The location is great to access the area on foot. It's very easy to drive to and find. The hotel doesn't have it's own car park, but there is a q park next to it and you get a 20% discount if you stay at the hotel. All the staff we dealt with were really friendly. The room was a double twin and was really spacious with a nice bathroom. We didn't eat lunch or dinner in the restaurant but had the breakfast - this was excellent. Had a drink in the bar , that was good too and pretty reasonably priced. We will definitely stay here again

6

Stephen

21 mai 2025

·

A séjourné 1 nuit

Very comfortable room and good quality breakfast, but they couldn't cope with their guest numbers so cooked breakfast took to long to arrive before having to leave. Also, the spa facilities have very limited opening hours so were shut by the time i arrived and didn't open until after i had to leave when we chose the hotel partly to have those facilities. Too expensive for not being able to make full use of facilities or breakfast due to inability to serve people.

8

Anastasia

26 avr. 2023

·

A séjourné 2 nuits

Disappointed that the spa was closed for the duration of my stay as this was why I booked this property. This was not clear when I booked.

10

Mark

18 juil. 2025

·

A séjourné 1 nuit

Newly renovated gym !

8

Pratima

16 déc. 2023

·

A séjourné 1 nuit

Had a great stay. Room was spacious but a little cold. Went for the afternoon tea spa day. The afternoon tea wasn’t great- everything was cold like it was just taken out of the fridge/ freezer and hadn’t had time to thaw through. Had the same issue with breakfast cold beans and egg. Spa was ok but the treatments were amazing. Ursula did an amazing job with the massage and facial so would highly recommend even if it’s just for the spa treatments. All the staff were fantastic and very helpful. Had a lovely stay and would definitely stay again. And will be returning for the spa treatments. Great location for food and drinks.

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Propreté

Beaucoup décrivent les chambres et les espaces publics comme propres, mais des rapports récurrents mentionnent de la moisissure, des cheveux, des éléments tachés ou usés et un entretien inégal des salles de bains.

Avis de voyageur à ce sujet

4

Steph

24 nov. 2024

·

A séjourné 1 nuit

for a 4 star hotel very poor, usually stay at raddisons, no water in rooms, very basic facilities. taps leaking and not very clean. in the morning woken by cleaners having a mothers meeting outside in the corridor followed by hovering and backing on door with the hover. complained at check out and actually pretty poor to get no acknowledgment.

10

Emma

29 nov. 2025

·

A séjourné 1 nuit

Great stay. Very clean and extremely comfortable. Great service and best location.

10

Lynsey

14 déc. 2024

·

A séjourné 1 nuit

Our stay at the Malmaison Birmingham was absolutely fabulous. The staff were tremendous and couldn't have done more for us. The hotel is very clean and the relaxation room at the spa is beautiful. We stayed in a deluxe double double room which was spacious and very comfortable.

10

Martyn

29 août 2025

·

A séjourné 1 nuit

Excellent location. Staff was helpful and friendly. Lovely clean hotel

6

Jason

22 déc. 2024

·

A séjourné 1 nuit

The room was tired and in need of repairs, especially the bathroom that had a fair bit of mould. A repair for a leak carried out on the ceiling but the quality of the repair is shocking and not what i'd expect for this level of hotel. Broken tiles too. Disappointing.

10

Lesley

1 nov. 2025

·

A séjourné 1 nuit

Nice and clean hotel. Room was clean and bed comfortable. breakfast was very good. Price very reasonable especially as it was full breakfast with the room.

2

James

8 oct. 2024

·

A séjourné 1 nuit

There was hair on the bathroom floor together with other bits of stuff. Bathroom was generally not very clean and the state of repair was poor - chipped/peeling/bubbling paint on the door. The grouting was black in places. The walls barely had one coat of patchy paint with old repairs hardly covered up. The shower was poor at best and I’d always considered Malmaisons to be good at showers. And, just to top it off, the AC made a horrible racket all night, even after I turned it off.

10

Tom

9 févr. 2025

·

A séjourné 1 nuit

We had a family weekend away. The location of the hotel was perfect. Town one way, and the water and restaurants the other. Could not fault the reception staff. Only negative was the bathroom and bed spread was very dirty and not clean at all. Sheets were absolutely fine. On mentioning it to the hotel the cleaners did come again, and cleaned the points we pointed out, but didn’t clean the bits around and was still substandard. From my perspective they tried, the cleaners let them down, hopefully it was a one off. The hotel front of house were amazing, even the morning after. They were so apologetic and said we would have a call. And we did that same afternoon. Not one to complain normally, but the reception staff and manager were truly superb. I’m sure it was a one off and would like to thank the team for their compassion and listening. Like I say everything else was great, just issues with the bathroom and bedspread. I would recommend, based on how good the front of house was. The room its self was perfect, just the cleaning of it was below expectations. Hopefully it was a one off and we were unlucky.

4

Lee

12 févr. 2024

·

A séjourné 1 nuit

Room not very clean, hair & a contact lens were on top of the bed sheets.

10

Win

13 oct. 2025

·

A séjourné 1 nuit

Spacious clean room and bathroom.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Généralement spacieuses et calmes avec des lits très confortables, mais le décor peut être sombre ou désuet et des problèmes de climatisation, de douches et d'éclairage réapparaissent. Le Wi-Fi peut restreindre le streaming, et certains bruits sont signalés près des ascenseurs ou des couloirs.

Avis de voyageur à ce sujet

4

Dan

10 juil. 2023

·

A séjourné 1 nuit

The hotel is excellent however the air conditioning doesn’t work with no option to open a window made sleeping impossible extremely disappointing considering how much you pay for a deluxe room

10

Anthony

26 oct. 2025

·

A séjourné 1 nuit

Very friendly staff on reception, very nice spacious room with good view of the city.

8

Stefania

29 juin 2025

·

A séjourné 2 nuits

The rooms are large and comfortable but very dark and depressing. You can’t tell if it’s day or night.

6

palbinder

3 juin 2024

·

A séjourné 1 nuit

We had a room outside a lift and all we got was the ding from lift arriving and then people arriving to the lift and talking. It was awful!!!!!

6

Alastair

21 juin 2024

·

A séjourné 1 nuit

Room great, breakfast excellent, all clean and really convenient for New Street, Cube, Mailbox and Canal / Broad St. Heads up that wifi doesn't allow streaming services. Especially inconvenient when trying to watch England Euros game (BBC Iplayer). Room TV had one battery and MASSIVE queue of check ins meant no chance of sorting. Had to go out. If you like real ale heartily recommend Craven Arms around the corner.

4

Emma

3 nov. 2025

·

A séjourné 1 nuit

Lighting was poor, check in was v slow, room service order was wrong (albeit fixed), no usefully placed plugs. The whole place felt tired and not like other Malmaison where I have stayed

8

Keith

11 avr. 2025

·

A séjourné 1 nuit

Excellent hotel - really comfy beds. Only problem is house keeping staff, banging and cluttering incessantly from 9am in the morning. It's just completely anti-social when people are trying to rest.

8

John

25 oct. 2025

·

A séjourné 2 nuits

Nice hotel, looking a little tired

6

Anthony

18 sept. 2025

·

A séjourné 2 nuits

Room very dated and could do with a refresher

10

helen

28 nov. 2025

·

A séjourné 1 nuit

Massive room. Very quiet, very comfortable

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour son amabilité et sa serviabilité, avec des surclassements occasionnels et une assistance rapide. Pendant les périodes de forte affluence, les clients signalent un enregistrement lent, des retards de service en chambre ou une communication incohérente.

Avis de voyageur à ce sujet

6

Neil

31 août 2024

·

A séjourné 1 nuit

Very good in main - long wait at check in. Stopped serving food in bar at 11, told room service only. Went to room, told had to go to reception !! No ability to order on line- get with it!!

10

Julie

1 juil. 2025

·

A séjourné 1 nuit

My husband and I booked a one night stay at this hotel unfortunately my husband was taken ill on arrival and spent a week in hospital, the hotel staff and management were amazing they went above and beyond to enable me to stay close to my husband at a very stressful time, I cannot thank the whole team enough especially Richard.

10

Sanya

9 sept. 2025

·

A séjourné 1 nuit

It’s attached to the Mailbox Birmingham, including the parking beneath, so makes it convenient when driving there and close to almost everything great with the Birmingham city centre. Great service by the warm and friendly staff and liked that there was outdoor seating (limited) at the front with a view to some of the city. Great for that ice cold pint of beer!! :-) If and when I’m back in Birmingham, probably my first choice or among my preferred choices. Ah, Malmaison are also a pet friendly establishment too, if this helps.

4

Shelby

29 sept. 2023

·

A séjourné 1 nuit

A very long wait to check in as only one person on the desk. A very nice room but as I was working I wanted to order room service. I tried for 20 minutes to contact room service then reception to no avail it just rang or cut off. I then went down so that I could ask at reception. Again another queue. When I got to the desk to try to order he said that as he was busy he would not be able to take my order. I could wait again until everyone had been served or go to the restaurant and order it myself. Both of which were appalling levels of service. I went back to the room and called the restaurant and ordered myself. It was delivered quickly but with a service charge. Very disappointing experience.

10

Amanda

23 mars 2025

·

A séjourné 1 nuit

From the delightful friendly receptionist to the bar and the breakfast staff, every member of staff we encountered were professional friendly and helpful The rooms were clean and spacious , The breakfast was generous and delicious

10

Matthew

13 août 2025

·

A séjourné 1 nuit

Check was fantastic Helpful and upgraded

10

Christopher

24 juil. 2024

·

A séjourné 1 nuit

Use Malmaisson for a one night stop-over to see what Birmingham has to offer. The hotel was excellent. Front of house team were well-presented and personable, the room was clean, well furnished and much larger than what was expected; it was also extremely well-decorated in a contemporary style with everything working well. Having stayed at Malmaisson before, you know you are going to get a great room.

4

Emma

3 nov. 2025

·

A séjourné 1 nuit

Lighting was poor, check in was v slow, room service order was wrong (albeit fixed), no usefully placed plugs. The whole place felt tired and not like other Malmaison where I have stayed

10

Susan

24 janv. 2025

·

A séjourné 1 nuit

Wonderful as always, that’s why we keep returning. Every single member of staff made us feel welcome, and nothing was too much trouble. Fantastic stay and look forward to our next visit.

10

Michelle

2 févr. 2025

·

A séjourné 1 nuit

From the moment we stepped into Malmaison to leaving fantastic service. We were upgraded to a club room and gifted a free drink voucher too at check in which was such a wonderful touch. When checking out the lady was warm and very friendly and even manged to find out what that amazing smell is that they pump round the hotel is. So thats just cost my husband a bit extra as just brought Arran scent for the home. Thank you to the hotel staff as they made our stay so relaxing, just what we needed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Central et accessible à pied depuis la gare de New Street, les théâtres, les canaux et le Mailbox, avec un accès facile aux boutiques et aux restaurants. Quelques clients ont trouvé la navigation délicate ou les environs immédiats moins agréables tard le soir.

Avis de voyageur à ce sujet

10

Justyna

18 août 2025

·

A séjourné 1 nuit

Nice hotel in a very convenient location.

10

Lisa

13 déc. 2022

·

A séjourné 1 nuit

Always a superb place to stay, short stroll from the station but far enough to be nice and quiet

8

Tracy

2 sept. 2023

·

A séjourné 2 nuits

Lovely hotel in a great location close to New Street station, the bullring shopping centre and canal areas. Plenty of bars and restaurants on the doorstep, quieter area away from shops. Parking next door however there was an £18 per day charge for this and also an additional £8 per day for congestion charge so factor these into your budget. Restaurant and bar in hotel were quite expensive and very limited bar options for draught beer. Service in restaurant however was very good and food excellent. Breakfast good selection and good quality ingredients, note if it’s not included in your room rate this is £20 per head per day. We upgraded to a Club room which was large with nice decor and nice touches such as gowns slippers and coffee pod machine. The decor throughout the hotel is quite quirky and dark but of a good standard, we did feel it was a bit too dark in corridors and reception area. Reception staff could have been a bit more welcoming and more informative but check in was very swift. Overall a great stay and we would return.

8

Sarah

15 oct. 2023

·

A séjourné 1 nuit

Clean, excellent location with a large lovely room. Great stay.

10

Rebecca

1 sept. 2024

·

A séjourné 1 nuit

Definitely my go to place to stay in Birmingham. Great location in easy walking distance to stations (New Street & Moor Street), shopping and bars/restaurants. Hotel staff were super friendly and helpful. The rooms were spotlessly clean and spacious with a really spacious bathroom as well. Pretty quiet at night although some noise from hotel room doors slamming but not late at night. Didn't eat at the hotel but there's a nice bar/restaurant and also a Starbucks on the ground floor.

10

Claire

27 août 2025

·

A séjourné 1 nuit

The location is great to access the area on foot. It's very easy to drive to and find. The hotel doesn't have it's own car park, but there is a q park next to it and you get a 20% discount if you stay at the hotel. All the staff we dealt with were really friendly. The room was a double twin and was really spacious with a nice bathroom. We didn't eat lunch or dinner in the restaurant but had the breakfast - this was excellent. Had a drink in the bar , that was good too and pretty reasonably priced. We will definitely stay here again

10

Michael

9 juin 2024

·

A séjourné 2 nuits

Excellent location. 10 minutes walk from either New Street or Moor Street railway stations or. Public car park directly under the Hotel. Staff all very please to see you and pay attention to detail. Plenty of restaurants within a 5 minute walk and the Utility arena is a 15 minute walk along the canal away. Would recommend a stay

8

Rebecca

21 juil. 2024

·

A séjourné 2 nuits

Central location near canal, station and shops

8

Alan

12 juil. 2025

·

A séjourné 1 nuit

Decent place to stay but difficult to navigate to and didn’t feel safe at night outside the property. All staff were great.

10

Phillip

30 nov. 2025

·

A séjourné 1 nuit

Great location and great stay

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Repas

Le petit-déjeuner et le restaurant sont fréquemment salués pour leur qualité, mais plusieurs critiques font état de longues attentes, de portions occasionnellement froides ou petites, d'options limitées et de prix plus élevés ; le service au bar peut être occupé ou manquer d'articles.

Avis de voyageur à ce sujet

10

Charlotte

7 sept. 2025

·

A séjourné 2 nuits

Easy check-in, excellent communication before the stay. The breakfast was 10/10 - especially the granola! Comfortable and spacious rooms.

10

Martin

28 mars 2025

·

A séjourné 1 nuit

Great room, very welcoming in arrival, only 5min walk from New street railways station, excellent breakfast

8

Megan

2 nov. 2023

·

A séjourné 1 nuit

Absolutely loved the hotel but the breakfast really let it down. We waited an hour for our food and when it arrived it was cold, overcooked and had been sat on the plate for a while. Also meant we ended up checking out late.

8

david

23 nov. 2024

·

A séjourné 1 nuit

Polite and efficient check in. Nice room. Bar staff slow and inefficient. Ran out of ice !

6

Stephen

21 mai 2025

·

A séjourné 1 nuit

Very comfortable room and good quality breakfast, but they couldn't cope with their guest numbers so cooked breakfast took to long to arrive before having to leave. Also, the spa facilities have very limited opening hours so were shut by the time i arrived and didn't open until after i had to leave when we chose the hotel partly to have those facilities. Too expensive for not being able to make full use of facilities or breakfast due to inability to serve people.

10

Michael

9 sept. 2025

·

A séjourné 2 nuits

Very friendly check in lady who was lovely. My room was spacious and clean and bed was comfy! WiFi was great. Breakfast is outstanding. I also used the bar and the restaurant for dinner and both are great. The gym was good with heavy weights and a cable machine and squat rack. Central location - can’t fault it.

8

Fraser

19 nov. 2023

·

A séjourné 2 nuits

This is a great hotel in a good location. However it gets very busy at breakfast and on the day we were there seemed to be having issues in the kitchen leading to large queues to get into breakfast and 20-40min wait times for cooked food. However the staff were friendly and did their best to help people.

10

BERNARD

25 août 2025

·

A séjourné 1 nuit

Excellent outstanding quality of breakfast ingredients a cut above the rest

10

Gary

7 janv. 2025

·

A séjourné 2 nuits

Great hotel. Highly recommend it, the restaurant food was fantastic and the service was really good

10

Sarah

25 févr. 2023

·

A séjourné 2 nuits

Had a lovely stay as usual. Really friendly staff, clean and great breakfasts.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	128 $US
février	136 $US
mars	158 $US
avril	147 $US
mai	136 $US
juin	177 $US
juillet	142 $US
août	133 $US
septembre	174 $US
octobre	159 $US
novembre	181 $US
décembre	163 $US

di	lu	ma	me	je	ve	sa
1 $88	2 $172	3 $265	4 $304	5 $200	6 $162	7 $221
8 $106	9 $183	10 $334	11 $305	12 $189	13 $188	14 $238
15 $110	16 $152	17 $274	18 $283	19 $189	20 $211	21 $233
22 $105	23 $162	24 $253	25 $274	26 $189	27 $182	28 $243
29 $110	30 $224

Malmaison Birmingham

Prix pour Malmaison Birmingham

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Deluxe avec lits jumeaux

Chambre Double Deluxe

Chambre Double Standard

Suite Signature

Suite Junior

Chambre Double Club

Chambre Standard avec lits jumeaux

Suite Signature

Suite

Avis des voyageurs sur Malmaison Birmingham

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Birmingham ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $185	20 $427	21 $213	22 $119	23 $107	24 $165
25 $88	26 $96	27 $133	28 $139	29 $119	30 $131	31 $180