Hotel y Museo Casa Turquesa
100 US$
/ noche
Promedio para noviembre
Precios para Hotel y Museo Casa Turquesa
Selecciona fechas para ver precios y disponibilidad
100 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Hotel y Museo Casa Turquesa, los precios por noche son de 86 US$ de media en el mes más barato (junio) y de 142 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 142 US$ |
| febrero | 135 US$ |
| marzo | 128 US$ |
| abril | 129 US$ |
| mayo | 99 US$ |
| junio | 86 US$ |
| julio | 87 US$ |
| agosto | 95 US$ |
| septiembre | 97 US$ |
| octubre | 102 US$ |
| noviembre | 100 US$ |
| diciembre | 125 US$ |
E
F
M
A
M
J
J
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nov · 100 US$
N
D
Más caro: enero (aprox. 142 US$)
Más barato: junio (aprox. 86 US$)
Acerca de esta propiedad
Disfruta de una piscina al aire libre y vistas al jardín en este aparthotel de playa cerca de Luxury Avenue Shopping Mall en Cancún.
Ubicación
Hotel y Museo Casa Turquesa se encuentra en el barrio Zona Hotelera de Cancún, en el distrito de ocio y en la playa. Campo de golf Iberostar Cancún y Riviera Cancun Golf Resort son excelentes opciones para los que buscan unas vacaciones activas, pero si prefieres sumergirte en la naturaleza, Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc y Playas de la zona hotelera son lo que necesitas. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de Sala para eventos Oasis Arena o Estadio de béisbol Beto Ávila. Dedica algo de tiempo a descubrir cuáles son las actividades de la zona, entre las que se incluye el golf.
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Ubicación
Calle Retorno Boulevard Kukulcán, Km. 13.5, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Opciones de habitación
12
Two-Bedroom House
Detalles de la oferta
1 Cama Doble Grande
y 1 Sofá Cama
1 Cama Doble Grande
1 Sofá Cama
Capacidad: 6
1399 ft²
Vista a la piscinaVista al marAire acondicionadoCocinaMicroondasPiscina privadaPiscina al aire libre
2
Habitación estándar King (vista al jardín) con balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
753 ft²
Vista al jardínVista a la piscinaAire acondicionadoBaño privadoCuna(s)Patio
2
Habitación - Vista Mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
753 ft²
Vista a la piscinaBalcónAire acondicionadoBaño privadoCuna(s)
6
Two-Bedroom Suite
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
1 Sofá Cama
Capacidad: 6
1399 ft²
Vista a la piscinaBalcónAire acondicionadoBaño privadoCuna(s)
10
Suite - Vista Mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
753 ft²
BalcónAire acondicionadoBaño privadoCuna(s)
10
Apartment with View and Balcony
Detalles de la oferta
1 Cama Doble Extragrande
1 Sofá Cama
Capacidad: 2
753 ft²
Vista a la piscinaVista al marAire acondicionadoCocinaMicroondasPatioBañera de hidromasaje
Reseñas de los huéspedes sobre Hotel y Museo Casa Turquesa
6.1
Agradable
Basado en 57 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
57%
Familia
23%
Grupo
11%
Solo/a
4%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Hotel y Museo Casa Turquesa, los viajeros elogian la tranquila ubicación frente a la playa, el arte similar al de un museo y la cómoda cercanía a centros comerciales y autobuses, aunque muchos también informan sobre instalaciones anticuadas, problemas frecuentes de mantenimiento, camas duras, opciones limitadas para comer y problemas con el agua caliente y el Wi-Fi.
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Opiniones de los huéspedes
En el Hotel y Museo Casa Turquesa, los viajeros elogian la tranquila ubicación frente a la playa, el arte similar al de un museo y la cómoda cercanía a centros comerciales y autobuses, aunque muchos también informan sobre instalaciones anticuadas, problemas frecuentes de mantenimiento, camas duras, opciones limitadas para comer y problemas con el agua caliente y el Wi-Fi.
Las habitaciones son espaciosas y tienen vistas al mar, aunque algunas instalaciones y bañeras en la habitación no funcionan y el mobiliario muestra su antigüedad. El personal es ampliamente descrito como amable y acogedor, pero el servicio puede ser lento o no estar disponible a veces, con personal limitado y sin recepción nocturna. La playa y la piscina son apreciadas, pero el acceso implica escaleras y un camino empinado que puede ser un desafío para los huéspedes con problemas de movilidad. En general, espere una base rica en carácter y económica frente a la playa, en lugar de un lujo moderno.
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Instalaciones
Se agradece la ubicación frente a la playa con una piscina pequeña y tumbonas, y destaca el ambiente de galería de arte. Sin embargo, las instalaciones muestran un desgaste importante: el ascensor suele estar fuera de servicio, la mayoría de los jacuzzis en las habitaciones/al aire libre no funcionan y el servicio de restaurante/bar puede ser limitado.
Reseñas de huéspedes relacionadas
4
Mark G. H.
7 feb 2025
·
Se alojó 8 noches
This hotel have not been maintained for decades. When you finally got in touch with the staff they were very friendly. But both the restaurant and pool bar was abandoned for long periods. I would find another place to stay
This hotel have not been maintained for decades. When you finally got in touch with the staff they were very friendly. But both the restaurant and pool bar was abandoned for long periods. I would find another place to stay
6
henry
10 mar 2025
·
Se alojó 2 noches
Hotel is somewhat rustic with some modern touches. Staff was friendly. Beautiful art on the walls. Large rooms need updating, jacuzzi looked like it hadn't been used in years. Pool is nice but no entertainment. No music, pool bar is very unequipped. In house restaurant is mediocre. Private beach was the best part, clean and nice. Basically if you want solitude and quiet at the beach or the pool, this is it.
Hotel is somewhat rustic with some modern touches. Staff was friendly. Beautiful art on the walls. Large rooms need updating, jacuzzi looked like it hadn't been used in years. Pool is nice but no entertainment. No music, pool bar is very unequipped. In house restaurant is mediocre. Private beach was the best part, clean and nice. Basically if you want solitude and quiet at the beach or the pool, this is it.
10
Maria
14 jul 2024
·
Se alojó 1 noche
Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.
Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.
8
Alejandro
7 mar 2024
·
Se alojó 2 noches
Property need more maintenance but is beautiful. Could be nice if from pool you can see the ocean. And to have a bar on the beach and music. And a kitchen on the pool area to have more fast the food
Property need more maintenance but is beautiful. Could be nice if from pool you can see the ocean. And to have a bar on the beach and music. And a kitchen on the pool area to have more fast the food
8
Sok
2 abr 2025
·
Se alojó 1 noche
The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
4
LAZARO
1 ene 2025
·
Se alojó 5 noches
- Really poor maintenance hotel. - Main entrance pavers with holes and uneven. - Entrance full of cats - Holes in the ceiling and walls. - Sliding doors hardly open. - Locked windows. - Inoperable Elevator. Need to take a two floor spiral staircase with the luggage. - Inoperable and dirty Jacuzzi. - Disgusting and dirty showers with mold. Need to take shower with sandals. - Hot water limited . Every single day we ended taking cold showers. - Uncomfortable mattress and hard pillows . - One remote control for both rooms splitters. - Outlets with no plates and electrical cables hanging representing a hazard. - Limited kitchenette: no microwave, dirty Refrigerator with mold. Not enough to keep an ice cream solid. - Slow and ntermittent Internet The positive side of the staying is the location, Beach access’s and pool. The hospitality service and amicability
- Really poor maintenance hotel. - Main entrance pavers with holes and uneven. - Entrance full of cats - Holes in the ceiling and walls. - Sliding doors hardly open. - Locked windows. - Inoperable Elevator. Need to take a two floor spiral staircase with the luggage. - Inoperable and dirty Jacuzzi. - Disgusting and dirty showers with mold. Need to take shower with sandals. - Hot water limited . Every single day we ended taking cold showers. - Uncomfortable mattress and hard pillows . - One remote control for both rooms splitters. - Outlets with no plates and electrical cables hanging representing a hazard. - Limited kitchenette: no microwave, dirty Refrigerator with mold. Not enough to keep an ice cream solid. - Slow and ntermittent Internet The positive side of the staying is the location, Beach access’s and pool. The hospitality service and amicability
4
Kevin
26 mar 2024
·
Se alojó 7 noches
Pros: Room was large. Great view of pool and ocean. Nice beach area. Nice location. The art and sculptures were interesting. The people that work there were great. Built in 1991, this property has some great potential to be what it once was with a little work and some dollars invested. Cons: ALL hot tubs on patios in the rooms do not work. Elevator seldom works forcing us to walk flights of stairs every time we left the room. Patio had broken deck boards with holes. No microwave. No kitchenette. Small freezer in small refrigerator. No ice access or ice machine. Mini split a/c unit leaked every day leaving puddles on the floor by the exit door and in our hallway. Sometimes no hot water for showers. No working hot tub on premises. Small pool. Walking down the driveway has concrete tiles that are coming out, uneven and dangerous. Tennis court is run down and cannot be used. Beds are rock hard. Paint is peeling throughout the whole property. Advertised photos of the property were taken in 2015 and not a close representation of the property today. Does not have a 24 hour service desk. They only provide you with one key per room. Pretty much a self service hotel.
Pros: Room was large. Great view of pool and ocean. Nice beach area. Nice location. The art and sculptures were interesting. The people that work there were great. Built in 1991, this property has some great potential to be what it once was with a little work and some dollars invested. Cons: ALL hot tubs on patios in the rooms do not work. Elevator seldom works forcing us to walk flights of stairs every time we left the room. Patio had broken deck boards with holes. No microwave. No kitchenette. Small freezer in small refrigerator. No ice access or ice machine. Mini split a/c unit leaked every day leaving puddles on the floor by the exit door and in our hallway. Sometimes no hot water for showers. No working hot tub on premises. Small pool. Walking down the driveway has concrete tiles that are coming out, uneven and dangerous. Tennis court is run down and cannot be used. Beds are rock hard. Paint is peeling throughout the whole property. Advertised photos of the property were taken in 2015 and not a close representation of the property today. Does not have a 24 hour service desk. They only provide you with one key per room. Pretty much a self service hotel.
4
James
6 nov 2025
·
Se alojó 3 noches
I have stayed at this hotel for years, and the service and hotel in general have been declining. I came to Cancun to stay for 2 months, and the guys are the reception would not upgrade my room, give me an extended stay rate, and they gave me one of the worst rooms in the hotel. Considering this time of year the hotel is almost empty, that is really bad business. The restaurant is closed, elevator is still broken and you have to carry you own stuff up and down the stairs. Just really poor service tor the premium hotel rates they are still charging. I wouldn't suggest staying here.
I have stayed at this hotel for years, and the service and hotel in general have been declining. I came to Cancun to stay for 2 months, and the guys are the reception would not upgrade my room, give me an extended stay rate, and they gave me one of the worst rooms in the hotel. Considering this time of year the hotel is almost empty, that is really bad business. The restaurant is closed, elevator is still broken and you have to carry you own stuff up and down the stairs. Just really poor service tor the premium hotel rates they are still charging. I wouldn't suggest staying here.
8
jon
25 jul 2024
·
Se alojó 1 noche
Beautiful room, fantastic ocean view, very friendly and accommodating staff (thumbs up to Oscar, Jose and Eduardo), beautiful lobby with breathtaking art, nice pool overlooking the ocean, free parking, steps to beach. The things we didn't like were beyond control of the hotel staff. The driveway was inundated with standing water that smelled bad; walking in and out you had to circumvent the bad water and hope a car did not come by and spray you. Our room had a jacuzzi tub on the balcony. We could fill it. The hot water worked. But the jets didn't. The elevator was not working. The tennis court was not maintained.
Beautiful room, fantastic ocean view, very friendly and accommodating staff (thumbs up to Oscar, Jose and Eduardo), beautiful lobby with breathtaking art, nice pool overlooking the ocean, free parking, steps to beach. The things we didn't like were beyond control of the hotel staff. The driveway was inundated with standing water that smelled bad; walking in and out you had to circumvent the bad water and hope a car did not come by and spray you. Our room had a jacuzzi tub on the balcony. We could fill it. The hot water worked. But the jets didn't. The elevator was not working. The tennis court was not maintained.
8
Joshua
28 ene 2023
·
Se alojó 7 noches
Friendly staff, good food, nice swimming pool which was hardly used by other guests, beautiful artwork, beautiful beach, only problem was there wasn't always enough beach chairs for guests
Friendly staff, good food, nice swimming pool which was hardly used by other guests, beautiful artwork, beautiful beach, only problem was there wasn't always enough beach chairs for guests
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Limpieza
La limpieza es inconsistente: varios huéspedes informan sobre baños sucios o poco mantenidos, moho, insectos y toallas/ropa de cama desgastadas, mientras que otros describen habitaciones limpias y zonas comunes ordenadas.
Reseñas de huéspedes relacionadas
2
Cynthia
20 mar 2023
·
Se alojó 2 noches
I got the worst room ever. Broken jacuzzi tub, outside doors jammed, electrical outlet broken, curtain broken so no privacy, hand held shower broken, warm water only no hot water! Disgusting bleached out blanket. No lamp by the bed. TV remote had to be fixed. One sink was clogged.
I got the worst room ever. Broken jacuzzi tub, outside doors jammed, electrical outlet broken, curtain broken so no privacy, hand held shower broken, warm water only no hot water! Disgusting bleached out blanket. No lamp by the bed. TV remote had to be fixed. One sink was clogged.
4
Paola
3 ene 2025
·
Se alojó 1 noche
Terrible. No había nadie en recepción cuando llegamos y nos recibió el guarda de seguridad. Las toallas de los baños estaban rotas y viejas, la cama tenía pulgas, no había ni una sola botella de agua en el hotel. El hotel está en muy malas condiciones, viejo y descuidado, no lo recomiendo en lo absoluto.
Terrible. No había nadie en recepción cuando llegamos y nos recibió el guarda de seguridad. Las toallas de los baños estaban rotas y viejas, la cama tenía pulgas, no había ni una sola botella de agua en el hotel. El hotel está en muy malas condiciones, viejo y descuidado, no lo recomiendo en lo absoluto.
4
Jodie
7 feb 2025
·
Se alojó 1 noche
The room was very dirty. Would not return
The room was very dirty. Would not return
4
Omar
27 mar 2025
·
Se alojó 4 noches
The proptery is dated. It seems when just built it was really.nice, but it has not neen renovated. I.e shower doors.not clean. hot.tub outside room needs to be removed as junk. Door sill needs replacing. Fan blades are discolored. Bed is set on slab of concrete, thus it was too hard. Towel colors.were not white, so not sure if they were.properly clean. Bathroom fixtures and hardwares had built up oxidation on it. Walk way into property paver stoves were uneven and old. Hotel has great architecture and potential. View from foyer to sea is a million dollar view, but thats it. Elevator does not work. Wont say what my.wife says, she.saw.in the pool
The proptery is dated. It seems when just built it was really.nice, but it has not neen renovated. I.e shower doors.not clean. hot.tub outside room needs to be removed as junk. Door sill needs replacing. Fan blades are discolored. Bed is set on slab of concrete, thus it was too hard. Towel colors.were not white, so not sure if they were.properly clean. Bathroom fixtures and hardwares had built up oxidation on it. Walk way into property paver stoves were uneven and old. Hotel has great architecture and potential. View from foyer to sea is a million dollar view, but thats it. Elevator does not work. Wont say what my.wife says, she.saw.in the pool
10
Victor
21 jul 2025
·
Se alojó 2 noches
Todo excelente, muy buena atención y limpieza en general.
Todo excelente, muy buena atención y limpieza en general.
4
Carter
27 dic 2024
·
Se alojó 4 noches
The property is in need of basic maintenance. The driveway is crumbling, the tennis court is ridiculous. The inital room we were assigned should not even be used for guests as it has no view and junk behind the patio door which is the access to the pool/beach. There was sand and insects on the furniture. Basic cleaning isn't being done here. We left early but got a refund for the remaining days.
The property is in need of basic maintenance. The driveway is crumbling, the tennis court is ridiculous. The inital room we were assigned should not even be used for guests as it has no view and junk behind the patio door which is the access to the pool/beach. There was sand and insects on the furniture. Basic cleaning isn't being done here. We left early but got a refund for the remaining days.
10
Vanessa
21 feb 2025
·
Se alojó 2 noches
Clean, comfortable, older hotel with everything you need!
Clean, comfortable, older hotel with everything you need!
10
Imtiaz
17 mar 2025
·
Se alojó 2 noches
The property is very arranged and very clean but lottle hit old. Rbats
The property is very arranged and very clean but lottle hit old. Rbats
4
Jennifer
26 ene 2026
·
Se alojó 5 noches
Con: Aside from the hotel, being old, which I knew before going, the beds were extremely hard, the bathrooms were gross, the shower head had so much buildup on it that it’s sprayed in different directions and the water would not drain so you were standing in a 3 inch puddle of water. The chairs down on the beach were extremely uncomfortable because there’s no pads and they’re made of that hard white plastic so after sitting on them for about a half hour your butt begins to hurt; additionally, they only had two adjustments flat or sitting completely straight up, you could not recline. The pool is old but doable and there’s very limited staff so if you’re looking for a luxurious pool experience, you will not get that (which we knew ahead of time). There is a bartender, but they’re very limited and what they serve. Pro: the staff was very nice and somewhat attentive. The view of the golf was amazing and the breakfast they served was very good.
Con: Aside from the hotel, being old, which I knew before going, the beds were extremely hard, the bathrooms were gross, the shower head had so much buildup on it that it’s sprayed in different directions and the water would not drain so you were standing in a 3 inch puddle of water. The chairs down on the beach were extremely uncomfortable because there’s no pads and they’re made of that hard white plastic so after sitting on them for about a half hour your butt begins to hurt; additionally, they only had two adjustments flat or sitting completely straight up, you could not recline. The pool is old but doable and there’s very limited staff so if you’re looking for a luxurious pool experience, you will not get that (which we knew ahead of time). There is a bartender, but they’re very limited and what they serve. Pro: the staff was very nice and somewhat attentive. The view of the golf was amazing and the breakfast they served was very good.
6
Hema
21 mar 2023
·
Se alojó 1 noche
This is a very unique and interesting property. The building is old and certain areas are in need of renovation. There is an elevator to the rooms but lots of stairs to the beach (not accessible to those who have trouble with stairs). The private stretch of beach is really nice. The restaurant serves no breakfast and very minimal dinner. Other restaurants are within walking distance. My room was dirty and had a very strange layout. Room came equipped with a fridge and AC.
This is a very unique and interesting property. The building is old and certain areas are in need of renovation. There is an elevator to the rooms but lots of stairs to the beach (not accessible to those who have trouble with stairs). The private stretch of beach is really nice. The restaurant serves no breakfast and very minimal dinner. Other restaurants are within walking distance. My room was dirty and had a very strange layout. Room came equipped with a fridge and AC.
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Habitaciones
Las habitaciones son muy grandes, con balcones y buenas vistas al océano, pero el mobiliario es anticuado, muchas bañeras o instalaciones en la habitación no funcionan, las cerraduras de las puertas pueden fallar y los colchones se denuncian comúnmente como muy firmes; la fiabilidad del Wi-Fi varía.
Reseñas de huéspedes relacionadas
8
Douglas Duane
6 mar 2025
·
Se alojó 7 noches
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
8
Zara
4 feb 2025
·
Se alojó 8 noches
The hotel is beautiful, it’s a stunning older building rich with Mexican art and culture. The pool area is lovely, the hotel boasts a stunning view of the luscious turquoise Caribbean Sea, and the private beach is a huge perk! A downside is that the taps in the bathroom and the shower head need renovating, they are outdated and don’t work as well as they should do. Another downside is the mattresses aren’t very good quality, they feel hard and wouldn’t be ideal for people who have back problems and people who like a softer more supportive mattress. Although the elevator does not work, the people who work in the hotel are very lovely and will offer to carry your luggage up the stairs. Another huge perk is the hotel is in a fantastic location! Right next to a great mall and many supermarkets, restaurants, bars and even near a bus stop which is only $1 USD to ride. Overall, if you like a simple stay in a stunning historic Mexican building, this place is for you. If you prefer somewhere more modern, I don’t think this place would be for you
The hotel is beautiful, it’s a stunning older building rich with Mexican art and culture. The pool area is lovely, the hotel boasts a stunning view of the luscious turquoise Caribbean Sea, and the private beach is a huge perk! A downside is that the taps in the bathroom and the shower head need renovating, they are outdated and don’t work as well as they should do. Another downside is the mattresses aren’t very good quality, they feel hard and wouldn’t be ideal for people who have back problems and people who like a softer more supportive mattress. Although the elevator does not work, the people who work in the hotel are very lovely and will offer to carry your luggage up the stairs. Another huge perk is the hotel is in a fantastic location! Right next to a great mall and many supermarkets, restaurants, bars and even near a bus stop which is only $1 USD to ride. Overall, if you like a simple stay in a stunning historic Mexican building, this place is for you. If you prefer somewhere more modern, I don’t think this place would be for you
8
gladys
10 abr 2025
·
Se alojó 3 noches
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
6
marie-josee
17 feb 2024
·
Se alojó 4 noches
I arrived at around 1:45pm or so, there’s no checking in early.. for those who are wondering. They will ONLY allow you to check in as of 3pm. It was ok for me since I didn’t have much time to wait. My room was very big, so if you’re looking for space this is a good hotel. However, the hotel is very old. Just like other reviews I read, so I actually expected that. What bothered me was the towels, again.. very rough and old looking! Bring your own if you plan on staying here. And this goes for beach towels too. They were actually softer than the dark brown bath towels. Good thing is they had a small fridge. No microwave. That’s fine. Wifi was not dependable at all. And apparently nothing could be done when you lost connection after 5pm. So I was told. Pretty disappointing when you’re in the middle of a movie, but hey.. nothing you can do! The pool was fine, quiet most of the time. As for the beach, always found a chair.. not that many people. So that was good! But the chairs! OMG.. soooo uncomfortable. Very old chairs. Some were actually broken. To the right of me they had beautiful chairs and people taking drink orders.. I was a bit envious when my back would start to hurt.. I can’t lie! So all in all, I don’t think I’d come back here. Cause I was fine, since I was alone, but I’d rather stay somewhere a bit more comfortable next time.
I arrived at around 1:45pm or so, there’s no checking in early.. for those who are wondering. They will ONLY allow you to check in as of 3pm. It was ok for me since I didn’t have much time to wait. My room was very big, so if you’re looking for space this is a good hotel. However, the hotel is very old. Just like other reviews I read, so I actually expected that. What bothered me was the towels, again.. very rough and old looking! Bring your own if you plan on staying here. And this goes for beach towels too. They were actually softer than the dark brown bath towels. Good thing is they had a small fridge. No microwave. That’s fine. Wifi was not dependable at all. And apparently nothing could be done when you lost connection after 5pm. So I was told. Pretty disappointing when you’re in the middle of a movie, but hey.. nothing you can do! The pool was fine, quiet most of the time. As for the beach, always found a chair.. not that many people. So that was good! But the chairs! OMG.. soooo uncomfortable. Very old chairs. Some were actually broken. To the right of me they had beautiful chairs and people taking drink orders.. I was a bit envious when my back would start to hurt.. I can’t lie! So all in all, I don’t think I’d come back here. Cause I was fine, since I was alone, but I’d rather stay somewhere a bit more comfortable next time.
10
Tim
19 feb 2025
·
Se alojó 2 noches
Old building but great structure and excellent locations. Bed was extra stiff and being a side sleeper, was not very comfortable. Room was nice, great location and excellent view of ocean.
Old building but great structure and excellent locations. Bed was extra stiff and being a side sleeper, was not very comfortable. Room was nice, great location and excellent view of ocean.
10
Lukas
22 mar 2025
·
Se alojó 2 noches
Large room with air condition and great look at the ocean. Great location with direct access to the beach. Very friendly staff especially the security at the gate. Close to a mall, restaurants and water activities.
Large room with air condition and great look at the ocean. Great location with direct access to the beach. Very friendly staff especially the security at the gate. Close to a mall, restaurants and water activities.
4
Kevin
26 mar 2024
·
Se alojó 7 noches
Pros: Room was large. Great view of pool and ocean. Nice beach area. Nice location. The art and sculptures were interesting. The people that work there were great. Built in 1991, this property has some great potential to be what it once was with a little work and some dollars invested. Cons: ALL hot tubs on patios in the rooms do not work. Elevator seldom works forcing us to walk flights of stairs every time we left the room. Patio had broken deck boards with holes. No microwave. No kitchenette. Small freezer in small refrigerator. No ice access or ice machine. Mini split a/c unit leaked every day leaving puddles on the floor by the exit door and in our hallway. Sometimes no hot water for showers. No working hot tub on premises. Small pool. Walking down the driveway has concrete tiles that are coming out, uneven and dangerous. Tennis court is run down and cannot be used. Beds are rock hard. Paint is peeling throughout the whole property. Advertised photos of the property were taken in 2015 and not a close representation of the property today. Does not have a 24 hour service desk. They only provide you with one key per room. Pretty much a self service hotel.
Pros: Room was large. Great view of pool and ocean. Nice beach area. Nice location. The art and sculptures were interesting. The people that work there were great. Built in 1991, this property has some great potential to be what it once was with a little work and some dollars invested. Cons: ALL hot tubs on patios in the rooms do not work. Elevator seldom works forcing us to walk flights of stairs every time we left the room. Patio had broken deck boards with holes. No microwave. No kitchenette. Small freezer in small refrigerator. No ice access or ice machine. Mini split a/c unit leaked every day leaving puddles on the floor by the exit door and in our hallway. Sometimes no hot water for showers. No working hot tub on premises. Small pool. Walking down the driveway has concrete tiles that are coming out, uneven and dangerous. Tennis court is run down and cannot be used. Beds are rock hard. Paint is peeling throughout the whole property. Advertised photos of the property were taken in 2015 and not a close representation of the property today. Does not have a 24 hour service desk. They only provide you with one key per room. Pretty much a self service hotel.
8
Ron
6 ene 2024
·
Se alojó 1 noche
Beautiful, grand, older seeming hotel with lovely art and vistas. Our suite-like room was palatially large. Excellent views, nice art on the walls. Some parts of the hotel were no longer working such as either indoor or outdoor bathtubs. Large pool with beach access and lounge chairs, beautiful blue water right nearby. Friendly, helpful staff. Beds are hard, but comfortable enough for me. AC worked well. Main issue was a draft from outside kept making our door rattle and bang even though it was closed. Woke me up several times, but it was very windy that night. We'd stay here again nonetheless.
Beautiful, grand, older seeming hotel with lovely art and vistas. Our suite-like room was palatially large. Excellent views, nice art on the walls. Some parts of the hotel were no longer working such as either indoor or outdoor bathtubs. Large pool with beach access and lounge chairs, beautiful blue water right nearby. Friendly, helpful staff. Beds are hard, but comfortable enough for me. AC worked well. Main issue was a draft from outside kept making our door rattle and bang even though it was closed. Woke me up several times, but it was very windy that night. We'd stay here again nonetheless.
10
JANET
1 dic 2025
·
Se alojó 2 noches
Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
8
may
20 may 2024
·
Se alojó 2 noches
Sea view room was great. However amenities inside room is barely adequate - a pity as the hotel location is excellent.
Sea view room was great. However amenities inside room is barely adequate - a pity as the hotel location is excellent.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es elogiado con frecuencia por su amabilidad y ayuda. Dicho esto, el servicio puede ser lento o no estar disponible a veces, con personal limitado y sin recepción nocturna según algunos informes.
Reseñas de huéspedes relacionadas
2
Veronica
3 dic 2022
·
Se alojó 19.326 noches
The customer service is horrible, the hotel needs a lot of repairs. Very bad sewerage, when you take a shower it smells like sewer. The pool is in bad conditions, elevator doesn’t work. My girlfriend cut her finger on the beach with glass because they don’t clean the beaches. The receptionist saw her finger with blood and didn’t even offer to give her a napkin or anything. When I came downstairs from the room, I asked him to give me a towel and he said that the towel was going to get stained. I told him I don’t care charge me for the towel don’t you see that my girlfriend is bleeding.
The customer service is horrible, the hotel needs a lot of repairs. Very bad sewerage, when you take a shower it smells like sewer. The pool is in bad conditions, elevator doesn’t work. My girlfriend cut her finger on the beach with glass because they don’t clean the beaches. The receptionist saw her finger with blood and didn’t even offer to give her a napkin or anything. When I came downstairs from the room, I asked him to give me a towel and he said that the towel was going to get stained. I told him I don’t care charge me for the towel don’t you see that my girlfriend is bleeding.
10
Trudy
7 jul 2025
·
Se alojó 7 noches
The staff were all very friendly but not overly so. You were made to feel welcome and could get help if you needed it. The pool and drinks are very good. Some touch ups at the property are needed over time but we had a very nice stay.
The staff were all very friendly but not overly so. You were made to feel welcome and could get help if you needed it. The pool and drinks are very good. Some touch ups at the property are needed over time but we had a very nice stay.
6
Blanca B.
8 ene 2023
·
Se alojó 19.364 noches
Our room view was beautiful. Check in was not great. The young guy at the front desk did not give us any information on the room or hotel. We had to ask around for the wifi, where to access the beach and the pool hours. The floors are slippery especially if you drop water. We only encountered one friendly person and that was the older man at the front desk and two if the security guards. Our checkout was quick and easy. The lady at the from desk was not friendly at all.
Our room view was beautiful. Check in was not great. The young guy at the front desk did not give us any information on the room or hotel. We had to ask around for the wifi, where to access the beach and the pool hours. The floors are slippery especially if you drop water. We only encountered one friendly person and that was the older man at the front desk and two if the security guards. Our checkout was quick and easy. The lady at the from desk was not friendly at all.
6
Daniel
5 feb 2024
·
Se alojó 3 noches
Beautiful hotel with lots of art but many things need fixing: one sink that did not open to let water out, a toilet handle that fell (was fixed) air on that stopped working (they changed our room). The staff is not helpful and some (not all) of the staff at the restaurant is just useless. After 45 minutes we were still not served our breakfast for 2 and left just like another lady before us.
Beautiful hotel with lots of art but many things need fixing: one sink that did not open to let water out, a toilet handle that fell (was fixed) air on that stopped working (they changed our room). The staff is not helpful and some (not all) of the staff at the restaurant is just useless. After 45 minutes we were still not served our breakfast for 2 and left just like another lady before us.
10
Claudio
22 ene 2025
·
Se alojó 3 noches
Such a great small private hotel! Thank you Edwardo and Manuel for making my stay great! Perfect location, good priced restaurant, quiet, friendly staff and an overall awesome hotel! Will be back again! A
Such a great small private hotel! Thank you Edwardo and Manuel for making my stay great! Perfect location, good priced restaurant, quiet, friendly staff and an overall awesome hotel! Will be back again! A
2
Mitzi
7 feb 2024
·
Se alojó 4 noches
Hotel is okay. Advertised restaurant is terrible! Can’t get anything to eat or drink before 9am…no coffee…nothing! Room service never answers phone!! No English speaking at all! No English speaking channels on television! I would NOT recommend this property to anyone!!
Hotel is okay. Advertised restaurant is terrible! Can’t get anything to eat or drink before 9am…no coffee…nothing! Room service never answers phone!! No English speaking at all! No English speaking channels on television! I would NOT recommend this property to anyone!!
4
James
6 nov 2025
·
Se alojó 3 noches
I have stayed at this hotel for years, and the service and hotel in general have been declining. I came to Cancun to stay for 2 months, and the guys are the reception would not upgrade my room, give me an extended stay rate, and they gave me one of the worst rooms in the hotel. Considering this time of year the hotel is almost empty, that is really bad business. The restaurant is closed, elevator is still broken and you have to carry you own stuff up and down the stairs. Just really poor service tor the premium hotel rates they are still charging. I wouldn't suggest staying here.
I have stayed at this hotel for years, and the service and hotel in general have been declining. I came to Cancun to stay for 2 months, and the guys are the reception would not upgrade my room, give me an extended stay rate, and they gave me one of the worst rooms in the hotel. Considering this time of year the hotel is almost empty, that is really bad business. The restaurant is closed, elevator is still broken and you have to carry you own stuff up and down the stairs. Just really poor service tor the premium hotel rates they are still charging. I wouldn't suggest staying here.
10
Jacinto Lopez
31 may 2025
·
Se alojó 8 noches
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
2
Anthony
31 may 2025
·
Se alojó 1 noche
No había recepcionista de noche, nos dieron la habitación equivocada, no había corriente eléctrica, sólo una luz, baño totalmente a oscuras y olor a humedad y ni un tipo de compensación por el mal rato
No había recepcionista de noche, nos dieron la habitación equivocada, no había corriente eléctrica, sólo una luz, baño totalmente a oscuras y olor a humedad y ni un tipo de compensación por el mal rato
10
Madisyn
15 feb 2025
·
Se alojó 2 noches
Everything was fantastic, from check in to check out the entire stay was perfection. Raul at the bar had the best energy, the front desk gentleman was so polite and helpful. The room was clean and quaint and everything we needed to make our adventure to Cancun feel surreal.
Everything was fantastic, from check in to check out the entire stay was perfection. Raul at the bar had the best energy, the front desk gentleman was so polite and helpful. The room was clean and quaint and everything we needed to make our adventure to Cancun feel surreal.
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Ubicación
Ubicado frente a la playa en la Zona Hotelera, cerca de centros comerciales, restaurantes y paradas de autobús, y muchos huéspedes se sintieron seguros al caminar. El camino empinado y desigual y las numerosas escaleras dificultan el acceso para los huéspedes con problemas de movilidad.
Reseñas de huéspedes relacionadas
8
Wayne
2 ene 2025
·
Se alojó 3 noches
I like the location, proximity to the beach, the price, the security, it was quiet and relaxing. I didn't like that the shower didn't work and the tub was unusable, and the walls were falling apart.
I like the location, proximity to the beach, the price, the security, it was quiet and relaxing. I didn't like that the shower didn't work and the tub was unusable, and the walls were falling apart.
8
patricia
17 feb 2025
·
Se alojó 6 noches
Would have liked a microwave and coffee pot. There is a frig. But can’t heat up food and coffee not available til 8. Places around here aren’t available for coffee til 7. Would have liked to sit outside and drink coffee while watching the sunrise. Walking up and down the drive was not good. Unstable blocks. Felt bad for the man doing it with the walker. Do not recommend for disabled people and would want to leave to explore. I am disabled and it was hard on me walking up and down the drive. I will not be able to stay here again. It is beautiful and has great access to beach, but some people want to leave and do things offsite.
Would have liked a microwave and coffee pot. There is a frig. But can’t heat up food and coffee not available til 8. Places around here aren’t available for coffee til 7. Would have liked to sit outside and drink coffee while watching the sunrise. Walking up and down the drive was not good. Unstable blocks. Felt bad for the man doing it with the walker. Do not recommend for disabled people and would want to leave to explore. I am disabled and it was hard on me walking up and down the drive. I will not be able to stay here again. It is beautiful and has great access to beach, but some people want to leave and do things offsite.
10
Jeffrey
26 feb 2025
·
Se alojó 1 noche
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
6
Carla
5 mar 2024
·
Se alojó 2 noches
Property location is 10/10 on the hotel zone except be prepared to walk up a steep grade each time coming and going. If you have stroller or limited mobility. The mall beside has a grocery store and the isla shopping centre is not far. Compared to the cost of the big hotels on the beach it is good for a short stay. The room is rustic.
Property location is 10/10 on the hotel zone except be prepared to walk up a steep grade each time coming and going. If you have stroller or limited mobility. The mall beside has a grocery store and the isla shopping centre is not far. Compared to the cost of the big hotels on the beach it is good for a short stay. The room is rustic.
10
Christopher N
28 feb 2023
·
Se alojó 3 noches
Overall the property was great! The staff was extremely friendly and willing to help in any way. Shopping mall very close by and it has a grocery store in it. The walk down the driveway is very steep....if you have trouble walking, I would recommend somewhere else.
Overall the property was great! The staff was extremely friendly and willing to help in any way. Shopping mall very close by and it has a grocery store in it. The walk down the driveway is very steep....if you have trouble walking, I would recommend somewhere else.
10
Lukas
22 mar 2025
·
Se alojó 2 noches
Large room with air condition and great look at the ocean. Great location with direct access to the beach. Very friendly staff especially the security at the gate. Close to a mall, restaurants and water activities.
Large room with air condition and great look at the ocean. Great location with direct access to the beach. Very friendly staff especially the security at the gate. Close to a mall, restaurants and water activities.
8
Santokh
3 may 2025
·
Se alojó 6 noches
Great location, friendly staff and safe to walk anywhere nearby. Property is 35 yrs old and is a liitle frayed at the edges but we would stay here again.
Great location, friendly staff and safe to walk anywhere nearby. Property is 35 yrs old and is a liitle frayed at the edges but we would stay here again.
10
CECILIA
31 jul 2023
·
Se alojó 1 noche
Excelente ubicación
Excelente ubicación
10
Karen
28 mar 2025
·
Se alojó 4 noches
I enjoyed this stay. Nice staff, beautiful hotel, more old and less renovated than an all inclusive but I felt safe, bus stop nearby, pool side bar and restaurant for less than an all inclusive would’ve cost anyway. Would return.
I enjoyed this stay. Nice staff, beautiful hotel, more old and less renovated than an all inclusive but I felt safe, bus stop nearby, pool side bar and restaurant for less than an all inclusive would’ve cost anyway. Would return.
10
Enoch
22 feb 2025
·
Se alojó 4 noches
I love where everything was cuz it was so close to them all two places to eat at real easy to get around you're right there on Hotel Zone to catch the bus up and down the street taxi everywhere right next to a taxi stand place the hotel had a hill to climb and had a lot of stairs I did not like that had a lot of cats on the property I did not like that but other than that the people was great
I love where everything was cuz it was so close to them all two places to eat at real easy to get around you're right there on Hotel Zone to catch the bus up and down the street taxi everywhere right next to a taxi stand place the hotel had a hill to climb and had a lot of stairs I did not like that had a lot of cats on the property I did not like that but other than that the people was great
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Varios huéspedes disfrutaron de la comida y encontraron los precios razonables, pero los menús son limitados, los horarios irregulares y es posible que no haya desayuno o café disponible temprano; el servicio puede ser lento.
Reseñas de huéspedes relacionadas
6
henry
10 mar 2025
·
Se alojó 2 noches
Hotel is somewhat rustic with some modern touches. Staff was friendly. Beautiful art on the walls. Large rooms need updating, jacuzzi looked like it hadn't been used in years. Pool is nice but no entertainment. No music, pool bar is very unequipped. In house restaurant is mediocre. Private beach was the best part, clean and nice. Basically if you want solitude and quiet at the beach or the pool, this is it.
Hotel is somewhat rustic with some modern touches. Staff was friendly. Beautiful art on the walls. Large rooms need updating, jacuzzi looked like it hadn't been used in years. Pool is nice but no entertainment. No music, pool bar is very unequipped. In house restaurant is mediocre. Private beach was the best part, clean and nice. Basically if you want solitude and quiet at the beach or the pool, this is it.
8
Douglas Duane
6 mar 2025
·
Se alojó 7 noches
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
8
Olga
16 feb 2024
·
Se alojó 10 noches
I liked that boutique-style hotel with its pieces of art, baby grand pianos, vintage staircase and airy lobby with the women’s statues, arching, stretching and bathing in the sun, and Frida’s huge portrait haughtily looking at all guests that come and go. That mixture of styles is liberating. The location is perfect – on the front line, a small private beach with sunbeds and umbrellas, and the ocean - all possible hues of blue, it breathes day and night, and its waves are caressing one day and the other get harsh and slap you, knock you off your feet and drag you far from the shore to the Mer-people lurking in the ocean’s depth. It’s mesmerizing and lets you feel that you are on vacation. What I did not like is that when I booked the hotel on Expedia, it clearly stated that breakfast was included, but when I arrived, it turned out it was not. I decided to have breakfast in the hotel anyway as the rotunda where they serve it is perfectly located and gives you the ocean view, and you can see the seagulls and, if lucky, a giant lizard too, and it saves the hustle on where to go and eat. However, the service is not good. They have a few customers, are not in a hurry, do not clean tables properly, and in the morning you can see the food crumbs left from the previous day and it takes a long time to place the order and then more than 20 minutes to get your food. Still, the location of the hotel and how it’s designed are good and outweigh the other shortcomings.
I liked that boutique-style hotel with its pieces of art, baby grand pianos, vintage staircase and airy lobby with the women’s statues, arching, stretching and bathing in the sun, and Frida’s huge portrait haughtily looking at all guests that come and go. That mixture of styles is liberating. The location is perfect – on the front line, a small private beach with sunbeds and umbrellas, and the ocean - all possible hues of blue, it breathes day and night, and its waves are caressing one day and the other get harsh and slap you, knock you off your feet and drag you far from the shore to the Mer-people lurking in the ocean’s depth. It’s mesmerizing and lets you feel that you are on vacation. What I did not like is that when I booked the hotel on Expedia, it clearly stated that breakfast was included, but when I arrived, it turned out it was not. I decided to have breakfast in the hotel anyway as the rotunda where they serve it is perfectly located and gives you the ocean view, and you can see the seagulls and, if lucky, a giant lizard too, and it saves the hustle on where to go and eat. However, the service is not good. They have a few customers, are not in a hurry, do not clean tables properly, and in the morning you can see the food crumbs left from the previous day and it takes a long time to place the order and then more than 20 minutes to get your food. Still, the location of the hotel and how it’s designed are good and outweigh the other shortcomings.
8
Andrea
22 feb 2024
·
Se alojó 4 noches
Casa Turquesa is a boutique hotel with a spectacular oceanfront view. If you’re looking for some quiet, relax vibe away from loud noise and crowded hotel scenes then this THE PLACE to be at. They have a quaint restaurant that serves simple breakfast, lunch and dinner. The hotel is decorated with the owner’s private Art collection from his own Art Gallery within the Hotel itself. Fascinating! All the rooms are big with an ocean view. Negative: The bathroom shower and floor is outdated. Wear rubber slippers.
Casa Turquesa is a boutique hotel with a spectacular oceanfront view. If you’re looking for some quiet, relax vibe away from loud noise and crowded hotel scenes then this THE PLACE to be at. They have a quaint restaurant that serves simple breakfast, lunch and dinner. The hotel is decorated with the owner’s private Art collection from his own Art Gallery within the Hotel itself. Fascinating! All the rooms are big with an ocean view. Negative: The bathroom shower and floor is outdated. Wear rubber slippers.
8
ALENS
17 feb 2024
·
Se alojó 7 noches
Pros: Great location on the strip, friendly service, big rooms with tv in english language, great A/C, big mini-fridge, clean beach and pool area. Cons: property is outdated, old, thin towels, no bottled water given, old lounge chairs at beach, jacuzzi in rooms are not usable. Hotel is recommended if you can get a great price and not mind the cons. Manuel, Eduardo, Ramon, and our cleaning lady provided excellent
Pros: Great location on the strip, friendly service, big rooms with tv in english language, great A/C, big mini-fridge, clean beach and pool area. Cons: property is outdated, old, thin towels, no bottled water given, old lounge chairs at beach, jacuzzi in rooms are not usable. Hotel is recommended if you can get a great price and not mind the cons. Manuel, Eduardo, Ramon, and our cleaning lady provided excellent
4
Bart
7 feb 2024
·
Se alojó 8 noches
The staff was good Other than that dont go The bar was never open Only one restaurant
The staff was good Other than that dont go The bar was never open Only one restaurant
2
Mitzi
7 feb 2024
·
Se alojó 4 noches
Hotel is okay. Advertised restaurant is terrible! Can’t get anything to eat or drink before 9am…no coffee…nothing! Room service never answers phone!! No English speaking at all! No English speaking channels on television! I would NOT recommend this property to anyone!!
Hotel is okay. Advertised restaurant is terrible! Can’t get anything to eat or drink before 9am…no coffee…nothing! Room service never answers phone!! No English speaking at all! No English speaking channels on television! I would NOT recommend this property to anyone!!
8
Carie Lynn
28 jul 2024
·
Se alojó 5 noches
This is an older property that definitely was an amazingly resort years ago. It still has so much charm and beautiful art throughout, it just needs a little tlc. The small staff was very friendly and helpful. The checkin was the easiest ive ever had. The pool and pool area is very large and clean and overlooks some of the most beautiful beach in Cancun. Food was limited but what we had was very good and the location of the property is perfect for walking to many restaurants and shopping so you have options. For the price this property was well worth our stay, and in perfect condition i'm sure we could have never afforded staying here. So if you are not an uptight picky traveler stay here and enjoy this beautiful older property and think about the history of it and all the Hollywood celebrities that used to stay here exclusively!
This is an older property that definitely was an amazingly resort years ago. It still has so much charm and beautiful art throughout, it just needs a little tlc. The small staff was very friendly and helpful. The checkin was the easiest ive ever had. The pool and pool area is very large and clean and overlooks some of the most beautiful beach in Cancun. Food was limited but what we had was very good and the location of the property is perfect for walking to many restaurants and shopping so you have options. For the price this property was well worth our stay, and in perfect condition i'm sure we could have never afforded staying here. So if you are not an uptight picky traveler stay here and enjoy this beautiful older property and think about the history of it and all the Hollywood celebrities that used to stay here exclusively!
10
Jacinto Lopez
31 may 2025
·
Se alojó 8 noches
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
4
Jennifer
26 ene 2026
·
Se alojó 5 noches
Con: Aside from the hotel, being old, which I knew before going, the beds were extremely hard, the bathrooms were gross, the shower head had so much buildup on it that it’s sprayed in different directions and the water would not drain so you were standing in a 3 inch puddle of water. The chairs down on the beach were extremely uncomfortable because there’s no pads and they’re made of that hard white plastic so after sitting on them for about a half hour your butt begins to hurt; additionally, they only had two adjustments flat or sitting completely straight up, you could not recline. The pool is old but doable and there’s very limited staff so if you’re looking for a luxurious pool experience, you will not get that (which we knew ahead of time). There is a bartender, but they’re very limited and what they serve. Pro: the staff was very nice and somewhat attentive. The view of the golf was amazing and the breakfast they served was very good.
Con: Aside from the hotel, being old, which I knew before going, the beds were extremely hard, the bathrooms were gross, the shower head had so much buildup on it that it’s sprayed in different directions and the water would not drain so you were standing in a 3 inch puddle of water. The chairs down on the beach were extremely uncomfortable because there’s no pads and they’re made of that hard white plastic so after sitting on them for about a half hour your butt begins to hurt; additionally, they only had two adjustments flat or sitting completely straight up, you could not recline. The pool is old but doable and there’s very limited staff so if you’re looking for a luxurious pool experience, you will not get that (which we knew ahead of time). There is a bartender, but they’re very limited and what they serve. Pro: the staff was very nice and somewhat attentive. The view of the golf was amazing and the breakfast they served was very good.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
4
Tatiana
hace 6 días
·
Se alojó 2 noches
Estafadores y extorsionadores
Estafadores y extorsionadores
8
Wilber
3 ago 2026
·
Se alojó 1 noche
buen servicio, trato amable
buen servicio, trato amable
8
Alejandra
26 jul 2026
·
Se alojó 1 noche
Los alimentos tienen precio alto, sería mejor un todo incluido En una de las almohadas me encontré un animal y ya no pude ni dormir Los meseros y barman de la alberca muy amables Buena ubicación.
Los alimentos tienen precio alto, sería mejor un todo incluido En una de las almohadas me encontré un animal y ya no pude ni dormir Los meseros y barman de la alberca muy amables Buena ubicación.
8
YOLANDA DE LA O
25 jul 2026
·
Se alojó 1 noche
Es un hotel bonito y pequeño con algunos años ya, pero buena playa y buena atención, buen ubicado, es l la segunda vez q voy y volvería a ir, solo esta vez me tocó una habitación encerrada que no se veía nada al exterior, la vez pasada me tocó una hermosa vista q extrañe no tener ahora, graciasss
Es un hotel bonito y pequeño con algunos años ya, pero buena playa y buena atención, buen ubicado, es l la segunda vez q voy y volvería a ir, solo esta vez me tocó una habitación encerrada que no se veía nada al exterior, la vez pasada me tocó una hermosa vista q extrañe no tener ahora, graciasss
10
Rigoberto
19 jul 2026
·
Se alojó 2 noches
Excelente ubicación y hermosa Playa
Excelente ubicación y hermosa Playa
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-04: 115.62356903514862USD
- 2026-11-05: 109.24901434508514USD
- 2026-11-06: 101.83968013085175USD
- 2026-11-07: 102.04440306873322USD
- 2026-11-08: 101.66764563391877USD
- 2026-11-09: 100.97789551950837USD
- 2026-11-10: 101.83217688168335USD
- 2026-11-11: 101.99027677301788USD
- 2026-11-12: 101.83217688168335USD
- 2026-11-13: 101.67407699034881USD
- 2026-11-14: 101.99027677301788USD
- 2026-11-15: 99.25325440408325USD
- 2026-11-16: 97.2793939394226USD
- 2026-11-17: 97.58488336985016USD
- 2026-11-18: 88.9237327897873USD
- 2026-11-19: 97.02978013365936USD
- 2026-11-20: 98.01998607019806USD
- 2026-11-21: 84.07713976037597USD
- 2026-11-22: 83.58703609983826USD
- 2026-11-23: 83.86710023451232USD
- 2026-11-24: 83.58703609983826USD
- 2026-11-25: 83.98711792063904USD
- 2026-11-26: 83.22696589117432USD
- 2026-11-27: 84.0471353388443USD
- 2026-11-28: 99.05019504373169USD
- 2026-11-29: 85.74748307724762USD
- 2026-11-30: 85.95752260311127USD
- 2026-12-01: 92.00876014272308USD
- 2026-12-02: 94.44925410452271USD
- 2026-12-03: 118.71420453089142USD
- 2026-12-04: 118.25410529188538USD
- 2026-12-05: 118.49282866742706USD
- 2026-12-06: 93.0189633101883USD
- 2026-12-07: 92.00876014272308USD
- 2026-12-08: 92.00876014272308USD
- 2026-12-09: 92.20369884368897USD
- 2026-12-10: 92.4002325210495USD
- 2026-12-11: 92.7373384996872USD
- 2026-12-12: 92.00876014272308USD
- 2026-12-13: 60.012234531978606USD
- 2026-12-14: 72.01468486843109USD
- 2026-12-15: 76.015494501297USD
- 2026-12-16: 75.01528994929504USD
- 2026-12-17: 76.015494501297USD
- 2026-12-18: 147.26643435580445USD
- 2026-12-19: 169.36773070169068USD
- 2026-12-20: 169.36773070169068USD
- 2026-12-21: 182.2655673430481USD
- 2026-12-22: 172.24830952128602USD
- 2026-12-23: 122.14490442922974USD
- 2026-12-24: 181.3473754482422USD
- 2026-12-25: 180.4183788746338USD
- 2026-12-26: 172.43692834266662USD
- 2026-12-27: 215.57393960054017USD
- 2026-12-28: 207.2402565396118USD
- 2026-12-29: 207.2402565396118USD
- 2026-12-30: 207.2402565396118USD
- 2026-12-31: 288.63485180758664USD
- 2027-01-01: 276.1598725639343USD
- 2027-01-02: 265.0860543575592USD
- 2027-01-03: 144.14197850038147USD
- 2027-01-04: 156.3681414264679USD
La hora de entrada comienza a las 15:00 La hora de entrada termina a las 23:00 La hora de salida termina a las 12:00
El check in debe realizarlo alguien que tenga al menos 18 años.
A partir del 1.° de abril de 2021, entra en vigor el VISITAX para turistas extranjeros. El pago por un importe de 224 MXN (o 10 USD por persona) puede realizarse a través del portal web http://visitax.gob.mx/. Los turistas extranjeros pueden pagar antes o durante su estancia en Quintana Roo. Deberá presentarse un justificante de pago en el aeropuerto, antes de la salida.
Información importante
- El establecimiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al establecimiento los datos de su llegada a través de la información de contacto que figura en la confirmación de reserva, 72 horas antes de la llegada.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
Tarifas
Los siguientes cargos y depósitos se pagan directamente en el hotel al recibir el servicio, a la llegada o a la salida:
- Desayuno: entre 150 MXN y 380 MXN por adulto; entre 80 MXN y 200 MXN por niño (precio aproximado)
- Transporte al aeropuerto: 600 MXN por persona solo ida.
- Transporte al aeropuerto por niño: 300 MXN solo ida (de 2 a 12 años).
- Cama adicional: 1200.0 MXN por noche.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicios
Mostrador turístico
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Playa (cercana)
Piscina al aire libre
Pool (Seasonal Outdoor)
Terraza
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito