JW Marriott Cancún Resort & Spa
292 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
292 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En JW Marriott Cancún Resort & Spa, los precios por noche son de 272 US$ de media en el mes más barato (agosto) y de 554 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 455 US$ |
| febrero | 554 US$ |
| marzo | 452 US$ |
| abril | 395 US$ |
| mayo | 344 US$ |
| junio | 301 US$ |
| julio | 304 US$ |
| agosto | 272 US$ |
| septiembre | 292 US$ |
| octubre | 335 US$ |
| noviembre | 411 US$ |
| diciembre | 553 US$ |
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sept · 292 US$
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Más caro: febrero (aprox. 554 US$)
Más barato: agosto (aprox. 272 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una pista de tenis al aire libre y una sauna. Otros serv...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una pista de tenis al aire libre y una sauna. Otros servicios de este complejo incluyen servicios de conserjería, una tienda de recuerdos y una peluquería.
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Las instalaciones para eventos de este complejo turístico incluyen zona para conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento con asistencia gratuito.
Comida
Pásate por Bravio, uno de los 4 restaurantes de este complejo turístico, cuando quieras comer algo. El alojamiento también dispone de servicio de habitaciones las 24 horas y una cafetería. Relájate con un refresco del bar junto a la piscina o de uno de los 3 bares con salón. Se ofrece un desayuno bufé todos los días de 08:00 a 11:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 447 habitaciones con minibar y televisión LED. Las habitaciones disponen de balcón. Para los momentos de ocio, tienes una por cable. El baño privado está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en JW Marriott Cancun Resort & Spa, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a menos de cinco minutos en coche de Campo de golf Iberostar Cancún y Playas de la zona hotelera. Además, este complejo de playa se encuentra a 5 km de Playa Delfines y a 3,7 km de Plaza la Isla.
Qué hay cerca
Laguna Nichupté(0.2 millas)
Playa Ballenas(0.3 millas)
Aquaworld(0.5 millas)
Sala para eventos Oasis Arena(1 millas)
Centro Comercial Luxury Avenue(1 millas)
Centro comercial Kukulcan Plaza(1 millas)
Museo Maya de Cancún(1 millas)
Campo de golf Iberostar Cancún(1.3 millas)
Playa Marlín(1.3 millas)
Playas de la zona hotelera(1.4 millas)
Museo Sensorial del Tequila(1.4 millas)
El Sol de Cancún(1.6 millas)
Plaza la Isla(1.7 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(1.7 millas)
Playa Delfines(1.9 millas)
El aeropuerto más práctico para llegar a JW Marriott Cancun Resort & Spa se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(11.1 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Laguna Nichupté (0.2 millas)
Playa Ballenas (0.3 millas)
Aquaworld (0.5 millas)
Sala para eventos Oasis Arena (1 millas)
Centro Comercial Luxury Avenue (1 millas)
Centro comercial Kukulcan Plaza (1 millas)
Opciones de habitación
12
Club 91 (2 Adults), Club Level, 2 Double Beds, Ocean View
Detalles de la oferta
1 Cama Doble
Capacidad: 4
467 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Baño privado
12
Club 91 (2 Adults), Club Level, 1 King Bed, 1 Bedroom Suite, Ocean View
Detalles de la oferta
1 Cama Doble
Capacidad: 4
957 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Sala de estar independiente
9
Grand Ocean Front Suite, 1 King Bed, 1 Bedroom Suite
Detalles de la oferta
1 Cama Doble
Capacidad: 4
1345 ft²
BalcónZona de comedor independienteAire acondicionadoCamas plegables o supletorias (gratis)Sala de estar independiente
10
Habitación Premium, 1 cama de matrimonio grande, vistas al mar (Balcony)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
467 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Sofá cama
11
Caribbean Suite, 1 King Bed, 1 Bedroom Suite
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
957 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Sala de estar independiente
14
Club 91 (2 Adults), Club Level, 1 King Bed, Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
467 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Baño privado
12
Habitación Deluxe, 1 cama de matrimonio grande, balcón, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
467 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Sofá cama
13
Jw Luxury Suite, 1 King Bed, Junior Suite
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
785 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Sala de estar independiente
8
Habitación Premium, 2 camas dobles, vistas al mar (Balcony)
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
467 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Sofá cama
7
Habitación Deluxe, 2 camas dobles, balcón, vistas al mar
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
459 ft²
BalcónAire acondicionadoCamas plegables o supletorias (gratis)Sofá cama
19
Club 91 (2 Adults), Club Level, 1 King Bed, Presidential Suite
Detalles de la oferta
1 Cama Doble
Capacidad: 4
2947 ft²
BalcónZona de comedor independienteAire acondicionadoCamas plegables o supletorias (gratis)Sala de estar independiente
13
Club 91 (2 Adults), Club Level, Grand Ocean Front Suite, 1 King Bed
Detalles de la oferta
1 Cama Doble
Capacidad: 4
1344 ft²
BalcónZona de comedor independienteAire acondicionadoCamas plegables o supletorias (gratis)Sala de estar independiente
Reseñas de los huéspedes
9
Genial
Basado en 1009 comentarios verificados
¿Quién se queda aquí?
Trabajo
8%
Pareja
39%
Familia
42%
Grupo
8%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el JW Marriott Cancun Resort & Spa, los viajeros elogian constantemente el servicio cálido y profesional, las amplias habitaciones con vistas al mar y las atractivas piscinas en una ubicación cómoda y segura en la Zona Hotelera, al tiempo que señalan renovaciones en curso, ruido ocasional y la presencia de sargazo en la playa.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el JW Marriott Cancun Resort & Spa, los viajeros elogian constantemente el servicio cálido y profesional, las amplias habitaciones con vistas al mar y las atractivas piscinas en una ubicación cómoda y segura en la Zona Hotelera, al tiempo que señalan renovaciones en curso, ruido ocasional y la presencia de sargazo en la playa.
Muchos destacan las impecables áreas comunes, un gimnasio y spa bien equipados, y un ambiente relajado y tranquilo. Comentarios frecuentes mencionan disponibilidad limitada de restaurantes, precios elevados en el hotel y poca animación nocturna. Espere una estancia elegante y tranquila con un personal excepcional, pero consulte el estado de las renovaciones y prepárese para mayores gastos en comida.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las piscinas, el spa y el gimnasio reciben muchos elogios, y a muchos les gustan las cabañas frente al mar. Las reseñas también mencionan renovaciones en curso con ruido durante el día, problemas ocasionales con los ascensores, algunos cierres de espacios (vestíbulo/bar o restaurantes) y un ambiente tranquilo con poca animación organizada.
Reseñas de huéspedes relacionadas
8
Joshua
23 mar 2025
·
Se alojó 7 noches
Things I liked: Very safe. Well kept grounds. Stay was very nice. Their breakfast buffet is good, they can it continental but it's not, it's actually a full breakfast buffet which was great. They have great onsite shopping. Ways to improve: They don't manage the pools well. People leave their towels on the lounge chairs for 10 hours without coming back and the staff do nothing to make them available to people who want/need them. One simple pinacollata is 16$ usd. The food was very expensive, much more than got the same in the United States. 150 usd for 2 people was average bill at onsite restraunts. House keeping cleaned our room 4 out of 7 days. 1 day the elevators didn't work (we were on 7th floor). One day they shut off the water all afternoon. The hot tubs are not very warm. Overall it's very nice, but much more money than even the average resort in the US in terms of cost. They have good food options. Staff are friendly, but there is a lot of improvement needed in terms of them actually doing their jobs and attention to detail.
Things I liked: Very safe. Well kept grounds. Stay was very nice. Their breakfast buffet is good, they can it continental but it's not, it's actually a full breakfast buffet which was great. They have great onsite shopping. Ways to improve: They don't manage the pools well. People leave their towels on the lounge chairs for 10 hours without coming back and the staff do nothing to make them available to people who want/need them. One simple pinacollata is 16$ usd. The food was very expensive, much more than got the same in the United States. 150 usd for 2 people was average bill at onsite restraunts. House keeping cleaned our room 4 out of 7 days. 1 day the elevators didn't work (we were on 7th floor). One day they shut off the water all afternoon. The hot tubs are not very warm. Overall it's very nice, but much more money than even the average resort in the US in terms of cost. They have good food options. Staff are friendly, but there is a lot of improvement needed in terms of them actually doing their jobs and attention to detail.
8
Jon
27 sept 2025
·
Se alojó 3 noches
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
8
Lori
3 mar 2025
·
Se alojó 4 noches
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
8
Carlos
22 may 2025
·
Se alojó 3 noches
Stayed here many times. Love the hotel and pool area. Some maintenance in elevators would be good
Stayed here many times. Love the hotel and pool area. Some maintenance in elevators would be good
10
Trisha
25 may 2023
·
Se alojó 3 noches
Beautiful property! My wife and I recently visited the JW Marriott for our anniversary and had a wonderful time. The staff and service are exceptional and went above and beyond. We enjoyed the spa and fitness room, as the spa is very nice, with a hot tub, cold tub, steam room, sauna, relaxation room, etc. We visited the onsite restaurants, where we had great food and top-notch service. The lobby bar had live music, and of course, great drinks, food, and service! We also enjoyed the pools and had a cabana for one of the days, which was perfect (recommend cabana #2, next to the infinity pool and overlooking the ocean). Two comments with the pools, one, we felt the pools could have been a little colder for a more refreshing cool down on those hot May days, and two, we found it a little unusual there was no music at any of the pools, including the adult pool with a swim up bar. Overall, we found the hotel to be beautiful, well kept, with great restaurants and bars, spa, etc. and exceptional service and staff! We will return!
Beautiful property! My wife and I recently visited the JW Marriott for our anniversary and had a wonderful time. The staff and service are exceptional and went above and beyond. We enjoyed the spa and fitness room, as the spa is very nice, with a hot tub, cold tub, steam room, sauna, relaxation room, etc. We visited the onsite restaurants, where we had great food and top-notch service. The lobby bar had live music, and of course, great drinks, food, and service! We also enjoyed the pools and had a cabana for one of the days, which was perfect (recommend cabana #2, next to the infinity pool and overlooking the ocean). Two comments with the pools, one, we felt the pools could have been a little colder for a more refreshing cool down on those hot May days, and two, we found it a little unusual there was no music at any of the pools, including the adult pool with a swim up bar. Overall, we found the hotel to be beautiful, well kept, with great restaurants and bars, spa, etc. and exceptional service and staff! We will return!
10
Gurdeep Singh
8 sept 2025
·
Se alojó 4 noches
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
8
lauren
27 ago 2025
·
Se alojó 4 noches
The beach was gorgeous, our room was amazing. The staff was so friendly and accommodating. We really had the greatest time ever! It would be nice to add in poolside activities, especially on the weekends. Or at least playing some salsa music. Evening entertainment would’ve been cool too. Hopefully management considers adding those things in.
The beach was gorgeous, our room was amazing. The staff was so friendly and accommodating. We really had the greatest time ever! It would be nice to add in poolside activities, especially on the weekends. Or at least playing some salsa music. Evening entertainment would’ve been cool too. Hopefully management considers adding those things in.
10
Anthony
10 ago 2023
·
Se alojó 4 noches
Construction was annoying.
Construction was annoying.
10
Raul
4 ago 2025
·
Se alojó 3 noches
some work being done to the hotel lobby bar, very well handled. stay was great as always!
some work being done to the hotel lobby bar, very well handled. stay was great as always!
8
Ricardo
14 ago 2025
·
Se alojó 10 noches
Food was very good, bed was comfortable with excellent views of the ocean. Only problem was the amount of construction in the hotel that we were not aware of at the time of booking. Glad our room was far from it but we could still here the drilling all day.
Food was very good, bed was comfortable with excellent views of the ocean. Only problem was the amount of construction in the hotel that we were not aware of at the time of booking. Glad our room was far from it but we could still here the drilling all day.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas describen repetidamente la propiedad y las habitaciones como muy limpias y bien mantenidas. Algunos huéspedes informaron de fallos ocasionales, como pelo en las duchas, baños de piscina sucios o falta de mantenimiento en los pasillos.
Reseñas de huéspedes relacionadas
6
Christopher
15 jul 2024
·
Se alojó 7 noches
Property needs updating. Faucet in tub came clear off. Broken glass on floor around bed.
Property needs updating. Faucet in tub came clear off. Broken glass on floor around bed.
10
Elizabeth
6 ago 2023
·
Se alojó 2 noches
I love this property’s location. It so convenient to get around to shopping and many dining restaurants close by. The property has been well kept, very clean.
I love this property’s location. It so convenient to get around to shopping and many dining restaurants close by. The property has been well kept, very clean.
10
Ray
28 ago 2025
·
Se alojó 7 noches
The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again.
8
Greg
29 mar 2025
·
Se alojó 7 noches
Service is great, they just need to pay attention to the cleanliness of the halls.
Service is great, they just need to pay attention to the cleanliness of the halls.
10
steven.
12 jul 2024
·
Se alojó 4 noches
WOW! Truly amazing hotel. As you walk in they open the doors for you, all the time. The hotel is beautiful with all modern marble upgrades. Freezing cold AC which is a must in Cancun. The staff and everyone is 5 star. The hotel is so clean it’s unreal. The staff is constantly working on keeping the property immaculate. From the cleaning crew to the gardeners and the pool cleaning staff, they are continuously working non stop and the property shows. They even have a “bird control” staff that uses a hawk to scare away the birds so you are not bothered. The rooms are large with an amazing view of the ocean. The AC is as cold as you want it and I mean freezing. That’s important in Mexico, not all hotels are the same. The food is amazing. I mean everything we ate was 5 star. The pool service was super fast. The house keeping staff checks back in the evening to turn up the room with fresh towels, waters or whatever else is needed. You are truly treated like royalty and it shows. They are a 5 minute walk from aqua world which has plenty of different adventures. A 5 minute cab ride from La Isla Shopping center which has lots of shopping, restaurants and a casino. Overall, this hotel was probably one of the best hotels and service we have ever experienced. We highly recommend and will definitely be back. Thank you!
WOW! Truly amazing hotel. As you walk in they open the doors for you, all the time. The hotel is beautiful with all modern marble upgrades. Freezing cold AC which is a must in Cancun. The staff and everyone is 5 star. The hotel is so clean it’s unreal. The staff is constantly working on keeping the property immaculate. From the cleaning crew to the gardeners and the pool cleaning staff, they are continuously working non stop and the property shows. They even have a “bird control” staff that uses a hawk to scare away the birds so you are not bothered. The rooms are large with an amazing view of the ocean. The AC is as cold as you want it and I mean freezing. That’s important in Mexico, not all hotels are the same. The food is amazing. I mean everything we ate was 5 star. The pool service was super fast. The house keeping staff checks back in the evening to turn up the room with fresh towels, waters or whatever else is needed. You are truly treated like royalty and it shows. They are a 5 minute walk from aqua world which has plenty of different adventures. A 5 minute cab ride from La Isla Shopping center which has lots of shopping, restaurants and a casino. Overall, this hotel was probably one of the best hotels and service we have ever experienced. We highly recommend and will definitely be back. Thank you!
4
Ali Reza
10 abr 2023
·
Se alojó 4 noches
Very dirty restrooms by the pool, need to wake up early to get a spot at the pool or you will not get a spot. Club 91 was very disappointing, no variety in food, very taste less, low quality. Not open all day for snacks as they say it would be. If you want to use the coupons for the spa they don’t have appointments available, but if you want to pay for it they will fit you in now! (Very disappointed) the margarita coupons again the bartender give us two half cups of margaritas (I questioned and they said yup that’s you get) tried to use the coffee coupon and the coffee coupon is good for the same coffee I already get at club 91, didn’t see the point of that! Went to the Spanish restaurant our last day got ordered 7:30 and we heard nothing back from them until we got mad at 8:45 then they rolled in the food that was already cold, don’t know who dropped the ball there! Everything is very over priced! Not recommended or will ever say anything good about this resort.
Very dirty restrooms by the pool, need to wake up early to get a spot at the pool or you will not get a spot. Club 91 was very disappointing, no variety in food, very taste less, low quality. Not open all day for snacks as they say it would be. If you want to use the coupons for the spa they don’t have appointments available, but if you want to pay for it they will fit you in now! (Very disappointed) the margarita coupons again the bartender give us two half cups of margaritas (I questioned and they said yup that’s you get) tried to use the coffee coupon and the coffee coupon is good for the same coffee I already get at club 91, didn’t see the point of that! Went to the Spanish restaurant our last day got ordered 7:30 and we heard nothing back from them until we got mad at 8:45 then they rolled in the food that was already cold, don’t know who dropped the ball there! Everything is very over priced! Not recommended or will ever say anything good about this resort.
10
Ozgen
3 dic 2025
·
Se alojó 4 noches
Everything was top notch! Rooms were clean, staff was friendly and food was great
Everything was top notch! Rooms were clean, staff was friendly and food was great
4
Brooklyn
6 dic 2024
·
Se alojó 3 noches
Definitely not a 5 star resort. Our room wasn’t the cleanest - there was lots of hair in our shower and the food in the resort was awful. The pool area isn’t the nicest, it doesn’t look like the photos
Definitely not a 5 star resort. Our room wasn’t the cleanest - there was lots of hair in our shower and the food in the resort was awful. The pool area isn’t the nicest, it doesn’t look like the photos
10
Vanarath
18 ago 2025
·
Se alojó 8 noches
Hôtel très propre avec un personnel très accueillant.
Hôtel très propre avec un personnel très accueillant.
10
Mya
5 mar 2025
·
Se alojó 4 noches
Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
Want to give my thanks to the housekeeping staff they are amazing! The property was very clean and everyone was so helpful! Had the most amazing stay and would love to come back soon
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son amplias y cómodas, con balcones y excelentes vistas al mar. Algunos informan de ruido por obras o mecánico, camas dobles pequeñas o limitaciones de distribución con sofá cama, y Wi-Fi ocasionalmente inestable o aire acondicionado ruidoso.
Reseñas de huéspedes relacionadas
8
Lori
3 mar 2025
·
Se alojó 4 noches
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
We were disappointed with our room. Prefer to be close to the beach elevator and on the East side, higher floor. I know status matters, but pilots spending a night in a suite seems wasted (they said so too). There was a wedding, so it was quite noisy. That was okay, as it was fun to see them celebrate. The pools closed at 6 p.m. Please keep one open, maybe the adult pool. Elevators were slow. The A/C in our room was noisy.
10
Melanie B
4 abr 2025
·
Se alojó 4 noches
The property was updated, and the rooms were large and comfortable. The pool and beach access were great! My only issue was that later in the week, the resort was very crowded, and it was difficult to get a chair by the pool.
The property was updated, and the rooms were large and comfortable. The pool and beach access were great! My only issue was that later in the week, the resort was very crowded, and it was difficult to get a chair by the pool.
8
Kellie
6 mar 2024
·
Se alojó 2 noches
The location is fantastic. The staff is fantastic. The room service staff and food was great. We reserved a beach view room with balcony. They parked us on the first floor in the dungeon of the building. We could here a piece of machinery our entire stay. It sounded like a distant drum, perhaps an industrial dryer. The building is run down. The hallway on the "1st Floor" aka basement didn't get vacuumed and the walls were neglected. The lodging was adequate, but we will probably go somewhere else next time.
The location is fantastic. The staff is fantastic. The room service staff and food was great. We reserved a beach view room with balcony. They parked us on the first floor in the dungeon of the building. We could here a piece of machinery our entire stay. It sounded like a distant drum, perhaps an industrial dryer. The building is run down. The hallway on the "1st Floor" aka basement didn't get vacuumed and the walls were neglected. The lodging was adequate, but we will probably go somewhere else next time.
10
Gurdeep Singh
8 sept 2025
·
Se alojó 4 noches
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
Clean room. Balcony with view of resort area and the ocean. Relaxing vibe… quiet in the eve with only ocean sounds. The thai restaurant wasnt available to us unfortunately. Food at the restaurants we visited was good but service was inconsistent at the italian one. The spanish restaurant had really nice servers and we met a wonderful chef there. We also enjoyed breakfast there daily. Gym facilities were superb and clean with a good mix of equipment. The outdoor pools were great… we enjoyed them most at around sunset. Our first trip to Mexico and truly an enjoyable experience.
8
Anayazing DE LA
20 jul 2025
·
Se alojó 7 noches
Great place Beds a little small Wifi service not good
Great place Beds a little small Wifi service not good
10
Suhas
25 dic 2024
·
Se alojó 7 noches
Excellent sea facing rooms.
Excellent sea facing rooms.
10
Jesus
10 ago 2025
·
Se alojó 2 noches
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
10
Ranj
9 ago 2024
·
Se alojó 5 noches
Really nice rooms
Really nice rooms
8
Melanie
12 abr 2024
·
Se alojó 1 noche
The property was absolutely stunning. The pool was aestheticly pleasing and they have a variety to choose from. Tbe beach was much better and prettier on this side with less sea weed. The Italian restaurant Gustino was 10/10 must try! What i did not like was i paid for two beds and received 1 with a pull out couch that we were not able to pull out all the way due to lack of space. No sheets were provided for the couch either. Otherwise we enjoyed our stay and the staff was friendly.
The property was absolutely stunning. The pool was aestheticly pleasing and they have a variety to choose from. Tbe beach was much better and prettier on this side with less sea weed. The Italian restaurant Gustino was 10/10 must try! What i did not like was i paid for two beds and received 1 with a pull out couch that we were not able to pull out all the way due to lack of space. No sheets were provided for the couch either. Otherwise we enjoyed our stay and the staff was friendly.
10
Alistair
11 jul 2025
·
Se alojó 3 noches
This was a great hotel to stay in for a couple of days at the start of our Mexico trip. The staff were incredibly friendly. The rooms were generously sized and well appointed. The service at breakfast and by the pool was fantastic and the pool itself was lovely. The hotel was undergoing some renovations while we were there but these were not intrusive on our stay. The beach was a little disappointing due to the Sargassum seaweed that is present in the sea in this area at this time of year but there was plenty of room by the pool if one got there before midday. All the family really enjoyed the stay.
This was a great hotel to stay in for a couple of days at the start of our Mexico trip. The staff were incredibly friendly. The rooms were generously sized and well appointed. The service at breakfast and by the pool was fantastic and the pool itself was lovely. The hotel was undergoing some renovations while we were there but these were not intrusive on our stay. The beach was a little disappointing due to the Sargassum seaweed that is present in the sea in this area at this time of year but there was plenty of room by the pool if one got there before midday. All the family really enjoyed the stay.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es un tema destacado: el personal es constantemente cálido, atento y profesional en todo el complejo. Quejas aisladas mencionan interacciones lentas o poco amables en ocasiones o problemas con las políticas del conserje o del salón.
Reseñas de huéspedes relacionadas
6
Daniel
29 abr 2024
·
Se alojó 3 noches
The property was very nice and had great pool and beach amenities without being overcrowded. The servers in the bars, restaurants and by the pool were outstanding. The front desk people were rude and hard to deal with and our room was not ready at check in time.
The property was very nice and had great pool and beach amenities without being overcrowded. The servers in the bars, restaurants and by the pool were outstanding. The front desk people were rude and hard to deal with and our room was not ready at check in time.
10
Shelley
6 ago 2025
·
Se alojó 4 noches
Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
Had a wonderful stay. The hotel is beautiful, the staff couldn’t have been nicer and provided excellent service. Special shoutouts to Adan, Jaceth, and Fernando for being simply fantastic! Can’t wait to go back!
10
LENA
18 mar 2025
·
Se alojó 5 noches
It was one of our best hotels experience we ever had. We were completely blown away by how well trained the staff was. They were all exceptional and naturally caring they weren’t doing it for the money they did it because they loved their jobs. I hope management is paying them well because I have never seen such professionalism in just one place. I could go on and on so I will end by saying everyone place choose this hotel whenever you go to Cancun because I want you to have this experience for yourself. 👏👏👏👏
It was one of our best hotels experience we ever had. We were completely blown away by how well trained the staff was. They were all exceptional and naturally caring they weren’t doing it for the money they did it because they loved their jobs. I hope management is paying them well because I have never seen such professionalism in just one place. I could go on and on so I will end by saying everyone place choose this hotel whenever you go to Cancun because I want you to have this experience for yourself. 👏👏👏👏
8
Gloriana
21 abr 2025
·
Se alojó 5 noches
Staff very nice exept the service of concierge very poor
Staff very nice exept the service of concierge very poor
10
Jesus
10 ago 2025
·
Se alojó 2 noches
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
2
Jesse
19 dic 2023
·
Se alojó 7 noches
HONESTLY one of the worst experiences I’ve had at a resort in Cancun! Some of the staff were very rude to me and my fiancé and unaccommodating! I waited over 10 hrs for some amenities including room service for fresh towels, robes and for someone to help help fix our phone. after freshly proposing to my fiancé by the ocean and going back to the resort to have some celebratory drinks, I was ignored and told at the club 91 lounge that we could have only beer to drink because we looked intoxicated which was total BS as we didn’t consume any alcohol that day! Made us feel very uncomfortable and we didn’t spend must time going back in there after the incident so went off the resort to eat and drink! What was suppose to be a very special time ended up turning into a disaster!
HONESTLY one of the worst experiences I’ve had at a resort in Cancun! Some of the staff were very rude to me and my fiancé and unaccommodating! I waited over 10 hrs for some amenities including room service for fresh towels, robes and for someone to help help fix our phone. after freshly proposing to my fiancé by the ocean and going back to the resort to have some celebratory drinks, I was ignored and told at the club 91 lounge that we could have only beer to drink because we looked intoxicated which was total BS as we didn’t consume any alcohol that day! Made us feel very uncomfortable and we didn’t spend must time going back in there after the incident so went off the resort to eat and drink! What was suppose to be a very special time ended up turning into a disaster!
10
Mohadeseh
10 jun 2025
·
Se alojó 4 noches
I rarely visit a property where I think “I would return there” but JW exceeded my expectations from checking in on us through our stay, having a group of staff who knew our names and welcomed us in and out, they had a gated property which made us feel extra safe, the pools were always in excellent condition (although we found the adults only pool a little too late). The best part was the amazing reccommendations by the hotel staff of where to eat. I was skeptical about not getting an all inclusive at cancun but I’m SOOO glad we didn’t. It gave us freedom to explore amazing recs by the staff. They tidied the rooms twice a day, and left us little chocolates, a wonderful surprise when coming back from excursions. The pool restaurant had the most amazing nachos!!! The only thing to critique was that you couldn’t get breakfast for three, one room = two buffett breakfasts (we got a double bed with three people but still couldnt get more than two through expedia). 10/10 reccommend!!! (Also amazing spa services)
I rarely visit a property where I think “I would return there” but JW exceeded my expectations from checking in on us through our stay, having a group of staff who knew our names and welcomed us in and out, they had a gated property which made us feel extra safe, the pools were always in excellent condition (although we found the adults only pool a little too late). The best part was the amazing reccommendations by the hotel staff of where to eat. I was skeptical about not getting an all inclusive at cancun but I’m SOOO glad we didn’t. It gave us freedom to explore amazing recs by the staff. They tidied the rooms twice a day, and left us little chocolates, a wonderful surprise when coming back from excursions. The pool restaurant had the most amazing nachos!!! The only thing to critique was that you couldn’t get breakfast for three, one room = two buffett breakfasts (we got a double bed with three people but still couldnt get more than two through expedia). 10/10 reccommend!!! (Also amazing spa services)
10
Rodrigo
4 jul 2025
·
Se alojó 4 noches
Best service in Cancun
Best service in Cancun
10
Karen
15 mar 2025
·
Se alojó 5 noches
Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!
Exceptional staff with service oriented hospitality. Pool area spacious, clean with great bar and food service. Great property for families!
10
Lisa
5 dic 2023
·
Se alojó 7 noches
The best customer experience we have ever had.
The best customer experience we have ever had.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica y segura en la Zona Hotelera con fácil acceso a la playa, autobuses, tiendas y restaurantes cercanos. Varios huéspedes señalan la presencia de sargazo y, a veces, oleaje fuerte o una playa más estrecha que puede limitar el disfrute del mar.
Reseñas de huéspedes relacionadas
8
Mark
9 sept 2025
·
Se alojó 11 noches
Staff , as always was excellent! Beach needs major cleanup, and it’s become very narrow. The Beach used to be your crown jewel.
Staff , as always was excellent! Beach needs major cleanup, and it’s become very narrow. The Beach used to be your crown jewel.
8
Pierre
18 jun 2025
·
Se alojó 7 noches
Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
Great service and convenient location. Missed having a good beach area to hang out as ocean can be rough at this spot.
10
Jeffery
5 ago 2024
·
Se alojó 9 noches
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
This location is our "home away from home"! We discovered this Resort 4 yours ago, and have come back every year. Clean, comfortable, good location, but the best part are your people! When we arrive many recognize us, and several remember my children and my names. I feel like it's a reunion with friends. I'm also so happy that this is not a "all-inclusive" resort. We eat at all the the restaurants there, but like the option to also explore the area.
10
Olanrewaju Oluwole
5 abr 2025
·
Se alojó 4 noches
Fantastic location
Fantastic location
10
Katie
2 ago 2025
·
Se alojó 1 noche
We loved our stay! Great location.
We loved our stay! Great location.
10
Jennifer
9 may 2023
·
Se alojó 2 noches
The JW Marriott property is in in the middle of the hotel zone. Walking distance to lagoon side fabulous restaurants and luxury shopping malls.
The JW Marriott property is in in the middle of the hotel zone. Walking distance to lagoon side fabulous restaurants and luxury shopping malls.
10
Pushpak
28 dic 2024
·
Se alojó 4 noches
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
Its a great property for vacationing at Cancun. Easy access to beaches and great dining options
10
LANA DEANN
18 jul 2025
·
Se alojó 4 noches
Love the location and the beach. The staff was the best!
Love the location and the beach. The staff was the best!
10
Ricardo
6 sept 2025
·
Se alojó 5 noches
El sargazo en la playa tenía sus días pero aunque había disminuido en cantidad, afectaba la experiencia.
El sargazo en la playa tenía sus días pero aunque había disminuido en cantidad, afectaba la experiencia.
10
EDGAR J
9 abr 2025
·
Se alojó 4 noches
Great property with easy access to restaurants and shopping
Great property with easy access to restaurants and shopping
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y varios restaurantes del hotel (especialmente Gustino) reciben elogios, pero la comida se describe con frecuencia como cara, con algunos cierres, opciones limitadas para el almuerzo o calidad/servicio inconsistentes. Muchos huéspedes optan por comer fuera del hotel o utilizar Club 91 para obtener una mejor relación calidad-precio.
Reseñas de huéspedes relacionadas
6
robert
14 ago 2025
·
Se alojó 5 noches
The hotel was great. The staff was great. The beach there at the hotel was atrocious. It was full of seaweed and smelled like rotten eggs. We didn’t even get to enjoy the beach on our trip at all we didn’t go in The restaurants at the facility are also not very good food, but that seem to be typical of the region. Also, this hotel shuts down at about 6 PM so if you’re in your 30s and looking to have any kind of fun at your resort, this wouldn’t be it for you. You can’t even go sit at the pool bar past 6 PM. But again, the staff was great, and the facility was beautiful, if I was rebooking, I would go somewhere else with some nightlife and a clean beach and some good food.
The hotel was great. The staff was great. The beach there at the hotel was atrocious. It was full of seaweed and smelled like rotten eggs. We didn’t even get to enjoy the beach on our trip at all we didn’t go in The restaurants at the facility are also not very good food, but that seem to be typical of the region. Also, this hotel shuts down at about 6 PM so if you’re in your 30s and looking to have any kind of fun at your resort, this wouldn’t be it for you. You can’t even go sit at the pool bar past 6 PM. But again, the staff was great, and the facility was beautiful, if I was rebooking, I would go somewhere else with some nightlife and a clean beach and some good food.
8
Roxanne
2 dic 2023
·
It was extremely clean, the staff was amazing, but the food was so American and very pricey. If you plan to taste Mexico, this hotel is not for you. The breakfast buffet is $36 per person (we didn’t purchase it). We purchased some breakfast sandwiches instead and they were hamburgers with salmon and egg with sausage but it didn’t taste good. We spent $56 on 3 breakfast sandwiches and some drinks and we threw them away. They do have restaurants inside the hotel but we didn’t try them. The prices were way too high so we went to eat in the surrounding restaurants outside the hotel. The room was clean and we had a very nice ocean view. The pools were very clean. I gave them a 3 star review because the food was very disappointing and we had to be leaving the hotel to find food.
It was extremely clean, the staff was amazing, but the food was so American and very pricey. If you plan to taste Mexico, this hotel is not for you. The breakfast buffet is $36 per person (we didn’t purchase it). We purchased some breakfast sandwiches instead and they were hamburgers with salmon and egg with sausage but it didn’t taste good. We spent $56 on 3 breakfast sandwiches and some drinks and we threw them away. They do have restaurants inside the hotel but we didn’t try them. The prices were way too high so we went to eat in the surrounding restaurants outside the hotel. The room was clean and we had a very nice ocean view. The pools were very clean. I gave them a 3 star review because the food was very disappointing and we had to be leaving the hotel to find food.
8
Jon
27 sept 2025
·
Se alojó 3 noches
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
Property staff are great…but property is CONSTANTLY under renovation. Limited restaurants due to closures, no lobby, lobby bar or evening entertainment. Prices on site have risen and some services reduced…no turn down service anymore, no slippers in room…I know, first world problems (!) but it’s supposed to be a flagship JW resort. Lost its sparkle, and almost guaranteed to have jack hammers and saws working whenever we go.
10
Chanel
13 sept 2025
·
Se alojó 7 noches
Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful.
Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful.
8
Alejandro
19 ago 2025
·
Se alojó 5 noches
Great property especially the pools. However restaurant option are expensive and not family friendly
Great property especially the pools. However restaurant option are expensive and not family friendly
8
Rie
30 nov 2025
·
Se alojó 7 noches
Great room! property is well maintainted and clean. The issues were: 1. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2. The elevators were always broken?
Great room! property is well maintainted and clean. The issues were: 1. The food was mediocre - too salty and not upscale enough for the upscale price tag. 2. The elevators were always broken?
10
Jesus
10 ago 2025
·
Se alojó 2 noches
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
Our experience at the JW Marriott Cancun was nothing short of incredible. From the moment we arrived, we were greeted with warm smiles and impeccable service. The staff’s attention to detail and genuine hospitality made us feel truly cared for throughout our stay. The resort is absolutely stunning—beautifully designed with breathtaking ocean views from nearly every corner. Our room was spacious, spotless, and elegantly decorated, with a comfortable bed and a balcony that gave us the perfect sunrise each morning. The pools and beach area were immaculate, with plenty of loungers and attentive staff ready to bring fresh towels or a refreshing drink. We also enjoyed the amazing dining options on-site—each restaurant offered delicious food, and the breakfast buffet was one of the best we’ve ever had. What really set this hotel apart was the little touches—the turndown service, the thoughtful recommendations, and the constant effort to make every moment feel special. We left feeling relaxed, pampered, and already planning our next visit. If you’re looking for luxury, comfort, and world-class service, JW Marriott Cancun is the perfect choice!
10
Nelson
7 jul 2025
·
Se alojó 3 noches
We had a fantastic stay! The room was modern and spotless, the service was great, and the food at the main restaurants were quite good overall. That said, I do have a couple of complaints: 1. The beach was covered in seaweed—so much that I didn’t even feel like setting foot on it. 2. None of the three main restaurants offer lunch, which was a bit disappointing.
We had a fantastic stay! The room was modern and spotless, the service was great, and the food at the main restaurants were quite good overall. That said, I do have a couple of complaints: 1. The beach was covered in seaweed—so much that I didn’t even feel like setting foot on it. 2. None of the three main restaurants offer lunch, which was a bit disappointing.
10
Todd
16 jun 2025
·
Se alojó 4 noches
This was our second time visiting the JW but our first time experiencing Club 91. What an experience. I was hesitant to upgrade due to additional cost but it was the best decision we could have made. If you plan on eating 3x/day and don’t plan on leaving the resort it’s an excellent value. Food is great along with free (non-alcoholic) beverages all day. Open bar with all drinks included 6-10PM. Above all what made the experience memorable was the club 91 staff. GREAT team every one of them.
This was our second time visiting the JW but our first time experiencing Club 91. What an experience. I was hesitant to upgrade due to additional cost but it was the best decision we could have made. If you plan on eating 3x/day and don’t plan on leaving the resort it’s an excellent value. Food is great along with free (non-alcoholic) beverages all day. Open bar with all drinks included 6-10PM. Above all what made the experience memorable was the club 91 staff. GREAT team every one of them.
8
Nicholaas
27 feb 2024
·
Se alojó 7 noches
Amazing friendly and hard working staff delivering great service. Large pools well maintained with enough seating. Rooms are spacious and clean. Hotel is well kept, modern, clean, easy to get around. Downside - restaurants, foods, snacks and drinks are very expensive and not worth the cost.
Amazing friendly and hard working staff delivering great service. Large pools well maintained with enough seating. Rooms are spacious and clean. Hotel is well kept, modern, clean, easy to get around. Downside - restaurants, foods, snacks and drinks are very expensive and not worth the cost.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
LUIS A
hace 3 semanas
·
Se alojó 3 noches
Muy bueno el hotel Pero tenía sargazo y el hotel está en remodelación no había lobby. No servían los elevadores
Muy bueno el hotel Pero tenía sargazo y el hotel está en remodelación no había lobby. No servían los elevadores
10
Alejandro
31 jul 2026
·
Se alojó 4 noches
Excelente hotel, todo funciona, un servicio muy amable. Gran calidad de alimentos
Excelente hotel, todo funciona, un servicio muy amable. Gran calidad de alimentos
10
Daniel Ferrer
30 may 2026
·
Se alojó 6 noches
Staff muy atento me agrado mucho su servicio
Staff muy atento me agrado mucho su servicio
10
DANIEL ANTONIO LOPEZ
14 may 2026
·
Se alojó 4 noches
Excelente hotel , solo le falta más amenidades en las albercas y variedad en los alimentos
Excelente hotel , solo le falta más amenidades en las albercas y variedad en los alimentos
10
Maria de Lourdes Georgina
6 may 2026
·
Se alojó 10 noches
El personal super atento, muy agradables, habitacion limpia, desayuno muy rico.
El personal super atento, muy agradables, habitacion limpia, desayuno muy rico.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 12:00
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Considering this hotel for your Cancún trip?
¿Cómo suelen ser las tarifas de las habitaciones en el JW Marriott Cancun Resort & Spa en Cancún?
Durante los próximos 60-90 días, las tarifas de las habitaciones en el JW Marriott Cancun Resort & Spa en Cancún suelen rondar los 215 US$ por noche para dos huéspedes, con un rango de 188 US$ a 301 US$.
¿Cuándo es la época más tranquila para visitar el JW Marriott Cancun Resort & Spa?
Junio es el mes más tranquilo para visitar el JW Marriott Cancun Resort & Spa en Cancún; la demanda alcanza su punto máximo en agosto. Planifique playas más tranquilas y menos multitudes a principios del verano y espere las condiciones más concurridas durante los eventos de finales del verano.
¿Qué mes tiene las tarifas más bajas en el JW Marriott Cancun Resort & Spa?
Agosto es el mes más barato para alojarse en el JW Marriott Cancun Resort & Spa en Cancún, con un promedio de 404 US$ por noche; diciembre es el más caro, con un promedio de 721 US$. Los precios más bajos en agosto se producen incluso aunque junio es el mes más tranquilo en cuanto a multitudes.
¿Qué atracciones cercanas y qué tipo de viajeros son ideales para el JW Marriott Cancun Resort & Spa?
Ubicado en Quintana Roo, el JW Marriott Cancun Resort & Spa en Cancún está cerca de la Laguna Nichupté y el Museo Maya de Cancún, con fácil acceso al centro comercial La Isla y las playas de la Zona Hotelera. La propiedad atrae especialmente a familias y parejas y se encuentra en las inmediaciones de experiencias de playa/costa y lujo.
¿Cómo se comparan las tarifas del JW Marriott Cancun Resort & Spa con las de otros hoteles en Cancún?
Más económico que 8 de 19 hoteles comparables cercanos, el JW Marriott Cancun Resort & Spa en Cancún tiene una mediana típica de 453 US$ por noche, frente a aproximadamente 384 US$ para sus competidores.
¿Cómo ha variado el precio por noche en JW Marriott Cancún Resort & Spa en Cancún en comparación con el de las últimas semanas?
El precio actual en JW Marriott Cancún Resort & Spa en Cancún es de 257 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 35 % por debajo de su media de 381 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 344 US$ y 465 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 248.0874679012451USD
- 2026-09-18: 272.8511901240234USD
- 2026-09-19: 272.39118848541256USD
- 2026-09-20: 257.7641592651367USD
- 2026-09-21: 257.79400516210933USD
- 2026-09-22: 256.7193602039184USD
- 2026-09-23: 256.7193602039184USD
- 2026-09-24: 256.7193602039184USD
- 2026-09-25: 261.594943196289USD
- 2026-09-26: 272.8511901240234USD
- 2026-09-27: 261.594943196289USD
- 2026-09-28: 272.8511901240234USD
- 2026-09-29: 266.9951238765869USD
- 2026-09-30: 272.8511901240234USD
- 2026-10-01: 266.84785609387205USD
- 2026-10-02: 285.60826180169676USD
- 2026-10-03: 266.0974524765014USD
- 2026-10-04: 277.35368188903806USD
- 2026-10-05: 281.11703230883785USD
- 2026-10-06: 277.35368188903806USD
- 2026-10-07: 277.35368188903806USD
- 2026-10-08: 285.60826180169676USD
- 2026-10-09: 285.60826180169676USD
- 2026-10-10: 266.0974524765014USD
- 2026-10-11: 266.0974524765014USD
- 2026-10-12: 276.6032607564697USD
- 2026-10-13: 266.0974524765014USD
- 2026-10-14: 266.0974524765014USD
- 2026-10-15: 289.36033243414306USD
- 2026-10-16: 266.0974524765014USD
- 2026-10-17: 281.11703230883785USD
- 2026-10-18: 243.58497613623044USD
- 2026-10-19: 242.83455500366208USD
- 2026-10-20: 242.83455500366208USD
- 2026-10-21: 242.83455500366208USD
- 2026-10-22: 243.58497613623044USD
- 2026-10-23: 250.3387137837524USD
- 2026-10-24: 250.3387137837524USD
- 2026-10-25: 242.83455500366208USD
- 2026-10-26: 242.83455500366208USD
- 2026-10-27: 229.3270621934204USD
- 2026-10-28: 239.0824843712158USD
- 2026-10-29: 242.83455500366208USD
- 2026-10-30: 251.83953853369138USD
- 2026-10-31: 251.83953853369138USD
- 2026-11-01: 242.83455500366208USD
- 2026-11-02: 229.3270621934204USD
- 2026-11-03: 231.57832559112546USD
- 2026-11-04: 379.8829904978027USD
- 2026-11-05: 290.8611746992798USD
- 2026-11-06: 294.76785198229976USD
- 2026-11-07: 294.48781900061033USD
- 2026-11-08: 257.8428725638428USD
- 2026-11-09: 257.8428725638428USD
- 2026-11-10: 257.8428725638428USD
- 2026-11-11: 259.3436973137817USD
- 2026-11-12: 233.07915034106443USD
- 2026-11-13: 242.08413387109374USD
- 2026-11-14: 240.58330912115477USD
- 2026-11-15: 240.58330912115477USD
- 2026-11-16: 251.83953853369138USD
- 2026-11-17: 251.83953853369138USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 40 USD por persona (precio aproximado)
- Transporte al aeropuerto: 22.00 USD por persona solo ida
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Comidas para llevar
Desayuno en la habitación
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Playa (cercana)
Buceo
Piscina infantil
Piscina cubierta
Piscina al aire libre
Pool (Indoor)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Alquiler de bicicletas
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito