Krystal Cancun
124 US$
/natt
Snitt för november
Priser för Krystal Cancun
Välj datum för att se priser och tillgänglighet.
124 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Krystal Cancun är priset per natt i genomsnitt 106 US$ under den billigaste månaden (september) och 174 US$ under den dyraste månaden (mars), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 162 US$ |
| februari | 148 US$ |
| mars | 174 US$ |
| april | 141 US$ |
| maj | 129 US$ |
| juni | 120 US$ |
| juli | 129 US$ |
| augusti | 124 US$ |
| september | 106 US$ |
| oktober | 120 US$ |
| november | 124 US$ |
| december | 159 US$ |
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nov. · 124 US$
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Dyrast: mars (ca 174 US$)
Billigast: september (ca 106 US$)
Om detta boende
Koppla av på deras fullständiga spa, där du kan njuta av massage och ansiktsbehandlingar. Här har du bland annat tillgång till utomhuspool, bubbelpool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik ...
Bekvämligheter
Koppla av på deras fullständiga spa, där du kan njuta av massage och ansiktsbehandlingar. Här har du bland annat tillgång till utomhuspool, bubbelpool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.
Företagsfaciliteter
Gäster har tillgång till bland annat kemtvätt/tvättjänster, reception (öppen dygnet runt) och flerspråkig personal. Detta hotell har 5 konferensrum för olika typer av möten och events. Gratis parkeringsservice erbjuds på plats.
Måltider
Njut av lokala och internationella rätter på Aquamarina, en av de 5 restaurangerna detta hotell ståtar med, eller stanna på rummet och nyttja dess rumsservice dygnet runt. Koppla av med en drink på boendets bar vid poolen eller en av 3 barer/lounger.
Rum
Känn dig som hemma i ett av de 502 luftkonditionerade rummen med LED-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med dusch, gratis toalettartiklar och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och kaffe- och tebryggare.
Läge
Krystal Cancun All Inclusive ligger i Cancun (i området Zona Hotelera), ett stenkast från både Playa Gaviota Azul och Hotellzonens stränder. Detta hotell med all-inclusive ligger 0,6 km från Cancun Convention Center och 0,6 km från Forum-stranden.
Vad finns i närheten
Playa Gaviota Azul(0.1 miles)
UltraMar färjeterminal(0.3 miles)
Cancun Convention Center(0.3 miles)
Forum By The Sea-shoppingcentret(0.4 miles)
Forum-stranden(0.4 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.4 miles)
Plaza Caracol-shoppingcentret(0.4 miles)
Playa Caracol(0.4 miles)
Nichupté-lagunen(0.4 miles)
Playa Chac Mool(0.7 miles)
Playa Ancha(0.9 miles)
Cancun Golf Club i Pok Ta Pok(1.4 miles)
La Isla Shopping Mall(2.3 miles)
Playa Tortuga(2.3 miles)
El Sol de Cancun(2.3 miles)
Krystal Cancun All Inclusive rekommenderar att du använder flygplatsen Cancun, Quintana Roo (CUN-Cancun Intl.)(14.8 miles)
Parkering
Restaurang
Pool
Rumservice
Parkeringsservice
Tur- och utflyktsdisk
Läge
Paseo Kukulcan Km 9 lotes 9 y 9 A, Punta Cancún, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexiko
Playa Gaviota Azul (0.1 miles)
UltraMar färjeterminal (0.3 miles)
Cancun Convention Center (0.3 miles)
Forum By The Sea-shoppingcentret (0.4 miles)
Forum-stranden (0.4 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.4 miles)
Rumsalternativ
9
Club-rum - 2 dubbelsängar - balkong - havsutsikt (Krystal Club)
Information om rummet
2 Dubbelsängar
Sovplats 3
366 ft²
BalkongBalkong eller terrassLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
7
Standardrum - 1 kingsize-säng - utsikt mot staden
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
344 ft²
LuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
8
Romantiskt rum - 1 kingsize-säng - balkong - vid havet
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
344 ft²
BalkongBalkong eller terrassLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
7
Lyxigt dubbelrum - 2 dubbelsängar - balkong - havsutsikt
Information om rummet
2 Dubbelsängar
Sovplats 3
344 ft²
BalkongBalkong eller terrassLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
7
Lyxigt dubbelrum - 1 kingsize-säng - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
344 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
8
Club-rum - 1 kingsize-säng - balkong - havsutsikt (Krystal Club)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
366 ft²
BalkongBalkong eller terrassLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
6
Standard dubbelrum - 2 dubbelsängar - utsikt mot staden
Information om rummet
2 Dubbelsängar
Sovplats 3
344 ft²
LuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
6
Familjestudio - 1 kingsize-säng med bäddsoffa - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 2
431 ft²
BalkongLuftkonditioneringWi-Fi (gratis)Extrasängar (gratis)
Gästrecensioner för Krystal Cancun
7.3
Bra
Baserat på 2 402 verifierade recensioner
Vem bor här?
Företag
4%
Par
41%
Familj
31%
Grupper
19%
Ensamresande
2%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Krystal Cancun berömmer resenärer det oslagbara läget direkt vid stranden och den vänliga personalen, samtidigt som de noterar att rummen är daterade, underhållet ojämnt och att det är nattlivsljud. Mat och dryck är blandad, där restriktiva all-inclusive-regler och tidiga stängningstider i baren frustrerar vissa gäster.
Läs merVar detta till hjälp?
Vad gäster tycker
På Krystal Cancun berömmer resenärer det oslagbara läget direkt vid stranden och den vänliga personalen, samtidigt som de noterar att rummen är daterade, underhållet ojämnt och att det är nattlivsljud. Mat och dryck är blandad, där restriktiva all-inclusive-regler och tidiga stängningstider i baren frustrerar vissa gäster.
Gäster lyfter ofta fram den vackra stranden, poolerna och utsikten över havet. Återkommande nackdelar inkluderar opålitliga hissar, tillfälliga problem med vatten eller AC, hårda sängar, hög musik från närliggande klubbar, genomsnittliga bufféer, urvattnade drinkar och middagsbokningar som snabbt blir fullbokade. Förvänta dig ett utmärkt läge och vänlig service, men ha rimliga förväntningar på rummen och all-inclusive-erbjudandet.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Utmärkt läge vid stranden och pooler (inklusive jacuzzi och en swim-up bar), men faciliteterna känns begränsade på kvällen med stängningstider i barerna runt 22:45–23:00 och lite underhållning. Solstolar/skugga kan vara svåra att få tag på och hissarna är ofta opålitliga.
Relaterade gästrecensioner
6
Andres R.
2 aug. 2025
·
Stannade 3 nätter
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
Terrible el funcionamiento de los ascensores, de los 4 solo funcionaba bien 1. Para los adultos mayores bajar y subir por escaleras es fatal.
10
Shamshil
27 juni 2025
·
Stannade 4 nätter
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
It was good overall. Great view and beautiful beach without any rocks. Just make sure to travel during the non sea weed season. Close to supermarkets, clubs and ferry terminals. The only issue we faced was both elevators on our tower
6
Kerry
22 maj 2025
·
Stannade 7 nätter
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
Great location, the buffet was not very good, a lot of the food is cold, and breakfast is not great, but the beach bar was great. We loved the asian restaurant and Mexican restaurant. Struggled to find shade anywhere as only a handful of umbrellas. We had no issue getting a sunbed in the sun. Beach is beautiful. The pool was only waist deep everywhere so our knees were Dore by end of trip crouching down. We wished the beach bar stayed open longer, the only place upu can get a drink after 6.30 is the lobby bar and it does feel like you are sat in a lobby, so we went out every night. We probably would stay again as the location was amazing, rooms were comfortable, we did not hear any noise at all from the nightclubs in our room.
10
Esthela T
18 nov. 2025
·
Stannade 4 nätter
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
Room super clean. The Staff súper courteous as always. However, was only one elevator working our entire stay (5 days) and were times that we had to take the stairs instead (our room was at the 7 floor) our last day was several people checking out and using that one elevator that out of the sudden it stop working and had to take the stairs. Fortunately, one of the staff members let us take the service elevator while he was taking care of the non working elevator.
8
Liam
24 feb. 2025
·
Stannade 7 nätter
Not enough bar options, both in terms of hours of operation and amount on the property
Not enough bar options, both in terms of hours of operation and amount on the property
6
DEB
26 mars 2025
·
Stannade 5 nätter
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
Beautiful beach & pool. Friendly staff. Rooms needed updating. Elevators only worked half the time. Limited places to eat. No cafe on the beach. Nightclub next door very loud until early morning.
10
Ulanbek
4 juni 2025
·
Stannade 3 nätter
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
We stayed in the corner unit, where we could open the windows from front that is facing to the ocean and the side, which is facing to half ocean and half city. It also had a balcony facing to ocean, overall, it was a beautiful room. We loved it. And it was all inclusive. Restaurants were amazing. We loved all the food and service. I would definitely recommend this place to my friends and family. Only thing we didn’t like was elevator It was slow, but we were staying on the fourth floor and we were having so much fun that we didn’t really care about the elevator, on the second day we got used to using the stairs 😁
4
Gaston Gerard
6 nov. 2025
·
Stannade 7 nätter
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
10
demetrio
15 feb. 2026
·
Stannade 4 nätter
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
10
Carla
26 juni 2025
·
Stannade 1 natt
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
Loved our stay! Only thing we would change would be the bar hours! We wanted all inclusive so we could drink unlimited but it was limited due to bars closing at 10:45 and opening at noon.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen får ofta beröm, men andra rapporterar om unken eller mögeldoft, tillfälliga skadedjur, smutsiga eller fuktiga lakan och ojämnt renlighet vid poolen/stranden, samt sporadiska problem med varmvattnet.
Relaterade gästrecensioner
4
Ruby Adilene
18 juli 2025
·
Stannade 3 nätter
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
Pool was so dirty, the beach sand in front of the hotel had trash, more than normal.water in sink smelled funky. Drinks were not good
6
Roel
18 juli 2025
·
Stannade 2 nätter
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
The entire building looks very old. Even the white towels looked disgusting. The furniture and doors were dated. There was no wall decoration on the halllways. We found a disgusting spot in the bedding. It was NEVER CHANGED AT ALL. No extra pillows. The extra mattress never was delivered as we requested.
8
Anna
14 juli 2025
·
Stannade 2 nätter
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
8
Victor
24 juni 2025
·
Stannade 5 nätter
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
Hotel was clean, staff was friendly, food was amazing food all day from 6:30am to 11:00pm everything was good as well as the location only down fall was the bed was hard to sleep on the mattress was hard.
4
Randall
27 mars 2025
·
Stannade 4 nätter
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
The room was bad the toilet didn’t stop running. The shower water was stopped up and over floor the sheets were dirty and it was lady hair in the room like the room was not cleaned also the glasses in the dining hall was dirty
2
Danis LDT
8 jan. 2025
·
Stannade 8 nätter
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
Totalt utslitt hotel med bra beliggenhet og hyggelige ansatte. Steinharde senger, flere vannlekkasjer på bad, dårlig mat og middelmådig service. Senge dyr gir kløe
8
Frances
16 okt. 2025
·
Stannade 6 nätter
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
The housekeeping did a great job we stayed in room number 1531. Our room was always clean. Kudos to the housekeeping. The dining staff are very kind and the barista’s were really good. Our only problem was the noise the banging music from mandala beach club it was so loud and couldn’t sleep. It was terrible. That’s the only problem we encountered.
6
Luis
17 aug. 2025
·
Stannade 6 nätter
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
las habitaciones necesitan remodelación al igual que las piscina estaban falta de liqudos de limpiezas tenian mucho moo a incluso en mi habitación hoy no había agua caliente tuve que regresarme sin bañarme
6
Rachelina
15 aug. 2025
·
Stannade 4 nätter
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
It was nice being right by the beach which was relaxing. They have a nice pool but we were at the beach mostly. The Bali beds at the beach you have to buy a bottle and spend a certain amount of money for you to be able to rent it for the day. The food or desserts weren’t the best in the buffet not the restaurants. The buffet should have more options for breakfast. Not worth all inclusive for drinks as you’re mostly drinking mixer not really any alcohol in the drinks. We found a roach in our room our first morning. I was given VIP status but was never informed about it nor any of the perks until the last day when they left a card on our table. Someone woke us up early to go down to get a gift they had. Once I spoke to them, the gift was only if we go to a meeting and have them talk to us about the perks on becoming a rewards members and a tour but only in the mornings for a couple hours. Reminded me of what they do to get you to do a timeshare. The beds are very hard in the rooms and not comfortable at all. On our first 2 days after housekeeping came we had to call for towels because they weren’t replaced. Needless to say I wouldn’t stay here again. Location was convenient but not worth returning.
10
Wilma
4 okt. 2025
·
Stannade 4 nätter
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
Clean room excellent housekeeping very polite all over the staff’s of kyrstal cancun are very polite and helpful for each and every guest’s. The best hotel staff we ever incounter. Highly recommend to all our family’s and friends in Vancouver Canada. differently looking forward on coming back to Krystal Cancun Mexico
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Utsikten över havet och balkongerna är en höjdpunkt, men många rum känns daterade med hårda madrasser, unken lukt och slitage. Ljud från närliggande klubbar påverkar vissa rum och det finns rapporter om problem med AC eller varmvatten.
Relaterade gästrecensioner
4
Jose
3 feb. 2026
·
Stannade 3 nätter
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
10
xavier
13 okt. 2025
·
Stannade 1 natt
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
It has the best beach in Cancun. The rooms and furniture are very old but go with price.
8
israel
17 feb. 2025
·
Stannade 4 nätter
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
6
Daniel
12 jan. 2025
·
Stannade 2 nätter
They had roaches and we booked luxury suit wasn’t nothing luxury about it
They had roaches and we booked luxury suit wasn’t nothing luxury about it
10
Francisco
3 maj 2025
·
Stannade 3 nätter
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
La Torre A del complejo no es tan moderna, tiene detalles en las habitaciones qué hay que actualizar, pero esto no interfiere en la comodidad ni en la experiencia de viaje. Las vistas del mar caribe son increíbles desde la prepiedad
8
Anna
14 juli 2025
·
Stannade 2 nätter
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
The first room we were in was a balcony room but it was moldy and toxic. We stayed in this room 5 nights but I was coughing and the smell was very apparent. I wish we would have moved sooner. The room across the hall was not moldy and was clean, but no balcony. The rooms on the Oceanside are likely very damp and moldy. The building needs to be renovated and resolved of mold. I would not have bought into their vacation package specifically due to this issue. The staff were wonderful, the food options were great and if you tipped the staff, the drinks kept coming without asking. The amenities were great - the kids had a blast in the pool, we enjoyed our spa massages, singing karaoke at night was a highlight, and the swim up bar was quite convenient. The boys enjoyed the activities particularly the pool party with bubbles! It was convenient to be able to access the ocean with lots of loungers with shade. We also purchased several excursions through the property and it was very convenient with transportation provided right at the lobby. All in all an enjoyable stay and other than the moldy balcony room, it was very enjoyable!!!
6
David
15 juni 2025
·
Stannade 2 nätter
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
6
Lisa
11 mars 2025
·
Stannade 5 nätter
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
The room look nothing like the picture. Some of the outlets in the room. The water in the shower had a strong bad smell. The furniture in the room was out dated and falling apart. The best part of the room was the view it’s breathtaking. The pools was amazing and the property was beautiful and it’s near a lot of places.
6
sergio
4 feb. 2025
·
Stannade 3 nätter
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
There are clubs that are close to the resort and they seem to be trying to be the loudest, as a result you hear that loud music at night. Property is pretty old. Make sure if you are showering no one flushes the toilet or you will burn. Buffet was alright. Staff was great and willing to help.
6
Miguel
28 aug. 2025
·
Stannade 3 nätter
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
The property is in an excellent location, but the hotel needs some updates. The beds are not very comfortable, and the rooms look outdated.
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Service
Personalen beskrivs i stort sett som vänlig, uppmärksam och hårt arbetande. Däremot kan incheckningen vara långsam eller förvirrande, vissa säljförsök känns påträngande och uppföljningen av önskemål är inkonsekvent.
Relaterade gästrecensioner
10
Veronica
27 feb. 2026
·
Stannade 1 natt
Amable y atento, el personal y excelente servicio
Amable y atento, el personal y excelente servicio
10
Pablo
2 juli 2025
·
Stannade 5 nätter
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
Excellent Service, our special Concierge for Expedia customers was incredibly helpful and kind.
8
fernando
10 nov. 2025
·
Stannade 4 nätter
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting.
4
Carlos
30 juli 2025
·
Stannade 1 natt
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
Staff ignored us at check in, without saying anything, just talking between them. July 29th no electricity at hotel for at least 7 hours... Couldn't charge my laptop and obviously no AC anywhere no explanation from the staff or any advice.. check out was horrible... Waited 45 mins. In line to checkout. Staff is extremely slow. Waiters at the buffet aren't enough or just don't show up, it's extremely hard to get a drink. Good remarks: location, clean hotel, sandy beach, food is good., pools are above average.
6
Juliana
15 feb. 2025
·
Stannade 1 natt
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
La atención a el cliente es muy buena meseros y en la barra en especial muy atentos amables y muy serviciales a excepción de front desk, no me brindaron la información necesaria acerca de mis beneficios a el momento de recervar con Expedia y a la hora de recervar para los restaurantes, si preguntabas algo acerca de tu hospedaje te respondían con una cara de disgusto. Siempre la primera impresión de un buen hotel es importante.
10
Travis
15 apr. 2025
·
Stannade 10 nätter
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
The service here is amazing the wait staff are amazing! Sergio is spectacular and was always so kind and hard working—- he made our visit so special! We tried drinks we never even heard of and he constantly made every visit to buffet so memorable. He is the best waiter we’ve ever had in our life. Lulu, our room cleaner left us amazing towel animals and really made the room amazingly special. This is our second time here and the experience was so special this time because of the staff. I will visit again just because of Sergio and Lulu. Thank you guys from the bottom of our hearts!
10
Ulyka
12 juni 2025
·
Stannade 7 nätter
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family!
10
Veronica
10 feb. 2026
·
Stannade 3 nätter
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
¡El personal fue muy amable, gracias Felipe, Aurora, meseros, valet, todos hicieron una estancia muy agradable con detalles muy lindos, gracias!
4
Maria De Jesus
23 juli 2025
·
Stannade 4 nätter
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
6
Kenneth
23 nov. 2025
·
Stannade 1 natt
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
Excelente ubicación. La atención es regular, algunos andan como del mal humor. El proceso para el check in es horrible, demoramos 1 hora en el proceso.
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Läge
Utmärkt läge vid stranden i Hotel Zone, gångavstånd till Coco Bongo, butiker och transport. Avvägningen är högljutt nattlivsljud i vissa områden eller rum.
Relaterade gästrecensioner
8
Todd
5 apr. 2025
·
Stannade 5 nätter
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
Location could not be better for sand, sun and safe surf! Clean and well kept despite being older. Elevator in tower B could use a little oil!! Drinks were plentiful, food was satisfying and staff was helpful and courteous. Would highly recommend a stay here!
8
Filipina de Villa
23 juli 2025
·
Stannade 4 nätter
Near the sea
Near the sea
8
israel
17 feb. 2025
·
Stannade 4 nätter
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
The rooms need a lot or repairs and improvements. Hotel is one the first building so need updates. Location and staff excellent
10
Andrew
25 mars 2025
·
Stannade 4 nätter
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
David
15 juni 2025
·
Stannade 2 nätter
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
I had two days of zero sleep. The music coming from the bars/nightclubs around the hotel were so loud, you could barley hear the TV when it was turned up to its loudest level, and sleep, forget about sleep, the bass and music was so loud, you would think it’s in your room. If you do not take my word for it, ask for room 875. You have been warned.
10
Felix
5 mars 2025
·
Stannade 4 nätter
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
10
Ana Maria
17 sep. 2025
·
Stannade 4 nätter
Close to every attraction in Zona hotelera.
Close to every attraction in Zona hotelera.
8
Ronan
20 apr. 2025
·
Stannade 1 natt
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
The hotel’s location is truly excellent—it’s the best I’ve stayed at in Cancun. It’s close to all the nightlife attractions, near supermarkets, and the color of the sea is beautiful. Overall, the hotel is good, the food is good, but the rooms definitely need an update. The restaurant facilities are nice, but the rooms are in urgent need of renovation. They’re very old—old beds, old bathrooms, old furniture. The staff is generally okay. Half of them are very friendly, while the other half just seem like they don’t want to be there and treat you carelessly.
10
demetrio
15 feb. 2026
·
Stannade 4 nätter
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
A localização do hotel é excelente e as áreas comuns como a piscina e a praia são nota 10
8
Angela Marie
15 maj 2025
·
Stannade 5 nätter
Excellent location
Excellent location
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Måltider
Mat och dryck är blandat: bufféerna kan vara genomsnittliga, drinkarna ibland svaga och middagsbokningar svåra att få. Många noterar restriktioner i all-inclusive-erbjudandet, där premiumprodukter eller sprit kostar extra och barerna stänger tidigt.
Relaterade gästrecensioner
4
John
24 juni 2025
·
Stannade 3 nätter
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
6
Ron
15 jan. 2025
·
Stannade 6 nätter
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
The location was great, the condition was OK, the bedding was good, the staff was very helpful and friendly. The buffets were horrible. You could tell that they were economizing on everything. Wow Every place I’ve ever stayed in Cancun has had the offering of individual yogurt servings. Their bread was dry and unedible There was no breakfast meat no bacon no ham nothing like that what they had was turkey hotdogs sliced up into grease balls that were served cold. You could tell that they were not spending any money on the buffet. It was all cheap. Five entrées offered three of them were potatoes, orange juice that’s watered down sour cream that’s watered down dressings for salad that’s water down. They thin everything out and they think we don’t notice The fact that they don’t have bacon or sausage or anything on their breakfast buffet starts your day out knowing that everything is going to be really cheap we spent $1800 and some change for six nights and the food was horrible unless you were able to book into one of the Restaurants. Every bit of food was substandard high fat not much effort put into cooking it. You can disguise cheap cuts of meat and food if it’s prepared, nice but three choices of potatoes for breakfast, highly disappointed and feel cheated.
2
CITLALI FIGUEROA
18 sep. 2025
·
Stannade 5 nätter
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
El servicio all inclusive es muy limitado. Los alimentos no son adecuados en sabor ni en el modo de preparación. Las bebidas incluidas muy limitadas, respeto al alcohol comentan que en ron srrvice es hasta las 11 pm pero después de esa hora puedes pedirlas con cargo extra, es decir puro negocio. No tiene la calidad de un resort de 5 estrellas. El personal para room service es lento. Está bien ubicado para el centro de convenciones y la playa. Si tienen oportunidad busquen otro hotel cercano y si es necesario en Krystal no paguen el all inclusive, es una verdadera mentira.
6
David
25 nov. 2025
·
Stannade 3 nätter
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
The al inclusive food service it’s very restricted. A la carte Mexican restaurant its very limited for all inclusive package. you have to pay for almost all the food in the menu.
10
Andrew
25 mars 2025
·
Stannade 4 nätter
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
Excellent stay at Krystal during spring break! Long dining hours. Solid food options for all-inclusive. All inclusive package allows you to make reservations at 3 of their restaurants and they are all really good. Polite staff. Very close to bars and clubs in Zona Hotelera. Excellent views, nice pool setup. Easy beach access. Clean rooms. Beautiful property. The all inclusive drinks are pretty weak though. You can have multiple without feeling drunk. We will be coming back!
6
Ellen
20 mars 2025
·
Stannade 4 nätter
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
The hotel accommodations and amenities was good. The buffet restaurant food was horrible , dinner was the worse and the other 3 restaurants didn’t have many reservations available while I was there. So I paid for all inclusive and I had to go out to have dinner. The bar was also very crowded, not many servers and the drinks tasted like was water down.
4
Gaston Gerard
6 nov. 2025
·
Stannade 7 nätter
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
The good: the view anf the ocean! As all hotels on the zone have great beach and views. The food was good, not great not terrible. The resort itself is clean, and staff are friendly (like most hotels), great wifi.. The bad: no dining, food or drink options past 10:45! All bars close at 6pm and the lobby bar closes at 10:45. We have been to many resorts and have never ever experienced this. The mini fridge is not stocked with alcohol either. They say the reason for the 10:45 closure and no stocking of alcohol is because they are a "family resort"!?? Every resort ive been to is a family resort?? They say to order room service ,but its 5$US everytime, and its maximum 2 beers at a time! They also have zero entertainment on site. No shows, no music ,no live entertainment. So if you want a very boring resort, this would be it. To top it off, they want eveyone in bed by 10:45, but their next door neighbors (mandalay beach resort and coco bongo) blasts music on the beach until 5am. So for them to want everyone in bed early and not be able to actually go to bed cause the music is so loud, makes it very confusing . If you do book here ,do yourself a favour and book the tower farthest from the coco bongo
6
Amar
7 juli 2025
·
Stannade 5 nätter
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
The all inclusive is not really all.inclusive. it hits you when you sit down and the menu is presented. There are.premium meals that is not part of the all inclusive. The hotel should make this transparent at their booking website. Also, the alcoholic dirnks have a charge for single malt JW Black etc. Which are considered premium. This also needs to be disclosed.
4
Maria De Jesus
23 juli 2025
·
Stannade 4 nätter
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
Arriving here after a long day of traveling checking in was extremely disappointed. They only had 2 ppl at the front desk. Took 45min to check in. After that someone walked up to us right away to try and get us to come to a time share presentation (didn’t even give us time to breath) The All inclusive package is not worth it. The food was terrible. Restaurants require a reservation and they make it nearly impossible to get one. By the time you get to the counter to try and get a reservation at any of the restaurants, they tell you it’s all booked out. If you complain a little they magically have an early reservation. They claim that they are fully booked at the restaurants but when you pass by the restaurants are empty. Plenty of empty chairs. They try to save money by making ppl eat the at buffet and the buffet is terrible. We ate at the Asian and Mexican restaurant and stayed there for a couple hours. The entire time there was empty table around. Getting a reservation at the all inclusive restaurants shouldn’t be that difficult. The bar is only open from 11am to 11pm. The rooms have very thin walls. Housekeepers pass by really early slamming doors. Unfortunately we had some young college kids staying next to us on our last time. Sounded like they had a DJ inside there room lol I called to complaint but no one ever came by and we had to be up very early the next day. Needless to say I will NEVER stay here again.
8
LAURA
6 feb. 2025
·
Stannade 4 nätter
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
The beach is excellent! The location is great! The best beach view from balcony. The alcoholic was not great, I had the all inclusive and if you wanted the good liquor you were charged extra for it. At times, it was difficult to get reservations for the extra restaurants on property.
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10
Ulf
11 maj 2025
·
Stannade 10 nätter
Bra hotell med bra läge i zona hotelera, nära till underhållning, disco, andra restauranger mm. Hotellet har också egen underhållning. God mat och goda drinkar på all inclusive. Jättefint poolområde och strand. Personalen ger fin service. Var perfekt ställe för att fira min födelsedag.
Bra hotell med bra läge i zona hotelera, nära till underhållning, disco, andra restauranger mm. Hotellet har också egen underhållning. God mat och goda drinkar på all inclusive. Jättefint poolområde och strand. Personalen ger fin service. Var perfekt ställe för att fira min födelsedag.
8
Johan
11 dec. 2024
·
Stannade 2 nätter
Trevligt hotell med trevlig personal. Vi bodde på den gamla billiga delen som var lite sliten men allt var rent och fräscht. Maten var som man kan förvänta sig på en all inclusive, ok men inte fantastisk. Buffé-restaurangen var vår bästa måltid. Goda drinkar vid poolen och en magisk utsikt. Vi bodde i rum med havsutsikt, något jag verkligen rekommenderar när ni bokar. Värt varenda krona när man ser utsikten! Hotellet ligger nära butiker och nöje om man inte vill ligga vid poolen hela tiden. Totalt sett en härlig upplevelse, vi kommer gärna tillbaka!
Trevligt hotell med trevlig personal. Vi bodde på den gamla billiga delen som var lite sliten men allt var rent och fräscht. Maten var som man kan förvänta sig på en all inclusive, ok men inte fantastisk. Buffé-restaurangen var vår bästa måltid. Goda drinkar vid poolen och en magisk utsikt. Vi bodde i rum med havsutsikt, något jag verkligen rekommenderar när ni bokar. Värt varenda krona när man ser utsikten! Hotellet ligger nära butiker och nöje om man inte vill ligga vid poolen hela tiden. Totalt sett en härlig upplevelse, vi kommer gärna tillbaka!
10
Thiago Alex
för 4 veckor sedan
·
Stannade 4 nätter
Muito bom o hotel, dentro da proposta que está enquadrado. Equipe atenciosa, bar bom, restaurantes com variedade de pratos, quarto limpo e serviços de quarto muito bons. O hotel entrega muito bem dentro da proposta all inclusive para um hotel de porte menor.
Muito bom o hotel, dentro da proposta que está enquadrado. Equipe atenciosa, bar bom, restaurantes com variedade de pratos, quarto limpo e serviços de quarto muito bons. O hotel entrega muito bem dentro da proposta all inclusive para um hotel de porte menor.
10
Patricia
för 4 veckor sedan
·
Stannade 5 nätter
Excelente hotel con buen precio alimentos muy ricos y agradable playa y alberca
Excelente hotel con buen precio alimentos muy ricos y agradable playa y alberca
8
Robson
27 sep. 2026
·
Stannade 1 natt
Café da manhã muito fraco,poucos quiosque na praia pros hóspedes, tem que chegar cedo e piscina pouca cobertura aí fica no sol queima muito
Café da manhã muito fraco,poucos quiosque na praia pros hóspedes, tem que chegar cedo e piscina pouca cobertura aí fica no sol queima muito
Boendets policy
Incheckning
Checka ut
Från 15:00 till 00:00
Innan 12:00
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
november 2026
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december 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-31: 133.04475725822448USD
- 2026-11-01: 128.2295755027771USD
- 2026-11-02: 125.25999738578797USD
- 2026-11-03: 128.31538832206726USD
- 2026-11-04: 127.8643647567749USD
- 2026-11-05: 145.52779248428345USD
- 2026-11-06: 157.321223487854USD
- 2026-11-07: 137.48506439247132USD
- 2026-11-08: 136.85114493980407USD
- 2026-11-09: 136.73666518745424USD
- 2026-11-10: 136.87260882530214USD
- 2026-11-11: 136.96561614761353USD
- 2026-11-12: 136.91999684638978USD
- 2026-11-13: 137.35000084228517USD
- 2026-11-14: 137.02999925956726USD
- 2026-11-15: 137.02999925956726USD
- 2026-11-16: 136.98708857765197USD
- 2026-11-17: 136.94415226211547USD
- 2026-11-18: 137.12999601593017USD
- 2026-11-19: 137.279072612381USD
- 2026-11-20: 136.73666518745424USD
- 2026-11-21: 137.16595998649598USD
- 2026-11-22: 137.16595998649598USD
- 2026-11-23: 137.16595998649598USD
- 2026-11-24: 137.16595998649598USD
- 2026-11-25: 137.0514802341461USD
- 2026-11-26: 137.45658543930054USD
- 2026-11-27: 139.16932147445678USD
- 2026-11-28: 137.29000107955932USD
- 2026-11-29: 133.9699600933075USD
- 2026-11-30: 129.54999750976563USD
- 2026-12-01: 120.57295810279847USD
- 2026-12-02: 123.5499956035614USD
- 2026-12-03: 140.18531005134582USD
- 2026-12-04: 140.18531005134582USD
- 2026-12-05: 138.54684316139222USD
- 2026-12-06: 123.5499956035614USD
- 2026-12-07: 123.5499956035614USD
- 2026-12-08: 123.5499956035614USD
- 2026-12-09: 137.16595998649598USD
- 2026-12-10: 136.92268837661743USD
- 2026-12-11: 137.16595998649598USD
- 2026-12-12: 137.16595998649598USD
- 2026-12-13: 123.5499956035614USD
- 2026-12-14: 119.23325961265564USD
- 2026-12-15: 123.5499956035614USD
- 2026-12-16: 123.5499956035614USD
- 2026-12-17: 123.5499956035614USD
- 2026-12-18: 140.06094426574708USD
- 2026-12-19: 140.00516550598144USD
- 2026-12-20: 140.06094426574708USD
- 2026-12-21: 135.30965858345033USD
- 2026-12-22: 151.55000165100097USD
- 2026-12-23: 168.54999708328248USD
- 2026-12-24: 170.55000056686401USD
- 2026-12-25: 229.6111113510132USD
- 2026-12-26: 229.09760156173706USD
- 2026-12-27: 228.94608977127075USD
- 2026-12-28: 223.72983583374022USD
- 2026-12-29: 229.01232704849244USD
- 2026-12-30: 229.09760156173706USD
- 2026-12-31: 229.6111113510132USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Breakage deposit: MXN 3000 per stay
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och säkerhetssystem.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Upp till 2 barn, 4 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
Rumservice
Parkeringsservice
Tur- och utflyktsdisk
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Massage
Solarium
Spa och hälsocenter
Frisörsalong
Ansiktsbehandling
Barnklubb
Bar vid poolen
Picknickområde/Bord
Frukost på rummet
Familjerum
Beach Sun Loungers
Snack Bar/Deli
Tjänster
Tur- och utflyktsdisk
Kemtvätt
Barnvaktsservice
Bankettinrättningar
Värdeförvaring
Bankomat
Bagageförvaring
Plats för rökning
Självtvätt
24-Hour Front Desk
Concierge Services
Aktiviteter
Pool
Trädgård
Golfbana (i närheten)
Strand - i närheten
Dykning
Karaoke
Fiske
Lekplats
Barnpool
Pool utomhus
Levande musikunderhållning
Pool (Infinity)
Utemöbler
Pool (Seasonal Outdoor)
Terrass
Fitness Center (nearby)
Water Park
Parkering
Parkering
Parkeringsservice
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi