GR Solaris Cancún
314 US$
/ noche
Promedio para noviembre
Precios para GR Solaris Cancún
Selecciona fechas para ver precios y disponibilidad
314 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En GR Solaris Cancún, los precios por noche son de 166 US$ de media en el mes más barato (octubre) y de 527 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 359 US$ |
| febrero | 527 US$ |
| marzo | 403 US$ |
| abril | 233 US$ |
| mayo | 185 US$ |
| junio | 190 US$ |
| julio | 201 US$ |
| agosto | 191 US$ |
| septiembre | 168 US$ |
| octubre | 166 US$ |
| noviembre | 314 US$ |
| diciembre | 400 US$ |
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nov · 314 US$
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Más caro: febrero (aprox. 527 US$)
Más barato: octubre (aprox. 166 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, un centro de bienestar y una pista de tenis al aire libr...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, un centro de bienestar y una pista de tenis al aire libre.
Servicios empresariales
Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Si quieres disfrutar de vistas al jardín mientras comes, solo tienes que ir al restaurante Cafe Solaris. Y si quieres algo más cómodo, llama al servicio de habitaciones las 24 horas. Relájate con un refresco del bar junto a la piscina o de uno de los 3 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:30 a 11:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 306 habitaciones con minibar (con algunos artículos gratuitos) y televisión LED. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
GR Solaris Cancun & Spa - All Inclusive se encuentra en pleno centro de Cancún, a solo cinco minutos en coche de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc y Playa Delfines.
Qué hay cerca
Campo de golf Iberostar Cancún(0.3 millas)
Zona Arqueológica El Rey(0.3 millas)
Laguna Nichupté(0.4 millas)
Playa Delfines(0.5 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(1 millas)
Museo Maya de Cancún(1.6 millas)
San Miguelito(1.8 millas)
Sala para eventos Oasis Arena(1.8 millas)
Aquaworld(2.2 millas)
Playa Ballenas(2.8 millas)
Playa Coral(4.1 millas)
Riviera Cancun Golf Resort(4.3 millas)
Parque Nacional Arrecife de Puerto Morelos(4.4 millas)
Centro Comercial Luxury Avenue(4.4 millas)
Centro comercial Kukulcan Plaza(4.5 millas)
El aeropuerto más práctico para llegar a GR Solaris Cancun & Spa - All Inclusive se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(8.3 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Ubicación
Blvd. Kukulcan km. 19.5 Lote. 59-2. 2a etapa. sección A., Zona Hotelera, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Campo de golf Iberostar Cancún (0.3 millas)
Zona Arqueológica El Rey (0.3 millas)
Laguna Nichupté (0.4 millas)
Playa Delfines (0.5 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (1 millas)
Museo Maya de Cancún (1.6 millas)
Opciones de habitación
5
Panoramic Room, Balcony Double Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
398 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Deluxe Room, Balcony Lagoon View
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
388 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Deluxe Room, Balcony Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
398 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
5
Deluxe Room, Balcony 1 King Bed, Jetted Tub, Oceanfront
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
521 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Deluxe Room Balcony
Detalles de la oferta
2 Camas Dobles
1 Cama Doble Extragrande
Capacidad: 4
400 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
4
Romantic Room, Balcony Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
398 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Lagoon View Deal of the Day
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Deluxe Room, Balcony Partial Ocean View
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 4
400 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre GR Solaris Cancún
7.8
Bueno
Basado en 5299 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
44%
Familia
41%
Grupo
13%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En GR Solaris Cancun - Todo Incluido, los viajeros elogian constantemente al personal amable, las zonas comunes limpias y la ubicación frente a la playa, a la vez que destacan el entretenimiento familiar y las múltiples piscinas. Sin embargo, también señalan las frecuentes interrupciones por obras, la variedad limitada de opciones gastronómicas y las dificultades para reservar en los restaurantes especializados.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En GR Solaris Cancun - Todo Incluido, los viajeros elogian constantemente al personal amable, las zonas comunes limpias y la ubicación frente a la playa, a la vez que destacan el entretenimiento familiar y las múltiples piscinas. Sin embargo, también señalan las frecuentes interrupciones por obras, la variedad limitada de opciones gastronómicas y las dificultades para reservar en los restaurantes especializados.
Varios huéspedes opinan que los no miembros reciben menos beneficios y se encuentran con presiones para adquirir membresías de tiempo compartido, cierres tempranos del bar y alcohol servido solo a partir de las 11 a.m. Las habitaciones suelen ser cómodas y con buenas vistas, pero algunos informan de paredes delgadas, problemas de mantenimiento intermitentes (aire acondicionado, fontanería, puertas) y cortes ocasionales de energía o ruido de obras. La ubicación frente a la playa es conveniente, pero a veces se menciona la presencia de algas y vendedores ambulantes. Espere una estancia orientada a la familia con actividades animadas, pero ajuste sus expectativas en cuanto a la gastronomía y las obras en curso.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas y un bar en la piscina son muy populares, pero las renovaciones cerraron con frecuencia la piscina principal o zonas, con horarios de cierre tempranos de la piscina y el bar, y servicio de alcohol a partir de las 11 a.m. El spa recibe elogios; los sombrillas y las normas para adultos solo se cumplieron de forma inconsistente.
Reseñas de huéspedes relacionadas
10
Patricia Gabriela
26 jul 2025
·
Se alojó 12 noches
there weren't enough pool umbrellas
there weren't enough pool umbrellas
2
Sandra
6 oct 2025
·
Se alojó 3 noches
I wanted to share feedback regarding my recent stay at your property, as it was unfortunately very disappointing. There was no indication prior to booking that the main pool would be under construction and unusable, which was one of the main amenities I was looking forward to. Additionally, my room was located directly next to an active construction site. Large areas of the property were blocked off with caution tape, creating an unpleasant and disruptive environment throughout my stay. To make matters worse, the hot tub was far from hot, and despite multiple attempts to speak with staff about the issue, it was never addressed. I also received a notice about the ongoing construction on the last day of my stay — had I been informed beforehand, I would have chosen to book elsewhere. I do want to note that the front desk staff were the only positive part of my experience. They were courteous, helpful, and professional throughout my stay. Unfortunately, their efforts were overshadowed by the overall conditions and lack of transparency regarding the property’s construction. We spent a significant amount of money on this trip, and it is only fair that guests are made aware of any major construction plans or closures at the time of booking. When guests make reservations, we rely on the photos and reviews provided to make informed decisions, and the conditions I experienced did not align with those expectations.
I wanted to share feedback regarding my recent stay at your property, as it was unfortunately very disappointing. There was no indication prior to booking that the main pool would be under construction and unusable, which was one of the main amenities I was looking forward to. Additionally, my room was located directly next to an active construction site. Large areas of the property were blocked off with caution tape, creating an unpleasant and disruptive environment throughout my stay. To make matters worse, the hot tub was far from hot, and despite multiple attempts to speak with staff about the issue, it was never addressed. I also received a notice about the ongoing construction on the last day of my stay — had I been informed beforehand, I would have chosen to book elsewhere. I do want to note that the front desk staff were the only positive part of my experience. They were courteous, helpful, and professional throughout my stay. Unfortunately, their efforts were overshadowed by the overall conditions and lack of transparency regarding the property’s construction. We spent a significant amount of money on this trip, and it is only fair that guests are made aware of any major construction plans or closures at the time of booking. When guests make reservations, we rely on the photos and reviews provided to make informed decisions, and the conditions I experienced did not align with those expectations.
10
Bethany Noel
8 oct 2025
·
Se alojó 4 noches
Our stay was wonderful! The staff was wonderful! The food was wonderful! The only thing that was an issue is that we were not notified that the main pool with the pool bar was closed for construction. Had that been open 10/10!
Our stay was wonderful! The staff was wonderful! The food was wonderful! The only thing that was an issue is that we were not notified that the main pool with the pool bar was closed for construction. Had that been open 10/10!
10
ARACELI
21 oct 2025
·
Se alojó 7 noches
We were 4 ladies so we asked for 2 rooms with double beds and connecting rooms but we got 1 with double beds and one with king they said they would change us the next day but we decided to just stay that way because we like the location. The first reason we have been coming back now 9 years for a week is the adults section for the calm and quiet but this year after 3 days there were families with kids diving and screaming that we along with other guests did not like even going in the jacuzzi. When we mentioned this to the personal working there they said they had allowed it since the big pool was closed but the lower pool was open and it was not full at all there were over at the adult area . A lot of the adults just left the area could not even swim across the pool with all the kids diving and jumping into the pool. Like I said the lower pool had just a few people there. I just think they should apply the rules of adults only area . All the other amenities were great as always just this major concern and the reason we come back.
We were 4 ladies so we asked for 2 rooms with double beds and connecting rooms but we got 1 with double beds and one with king they said they would change us the next day but we decided to just stay that way because we like the location. The first reason we have been coming back now 9 years for a week is the adults section for the calm and quiet but this year after 3 days there were families with kids diving and screaming that we along with other guests did not like even going in the jacuzzi. When we mentioned this to the personal working there they said they had allowed it since the big pool was closed but the lower pool was open and it was not full at all there were over at the adult area . A lot of the adults just left the area could not even swim across the pool with all the kids diving and jumping into the pool. Like I said the lower pool had just a few people there. I just think they should apply the rules of adults only area . All the other amenities were great as always just this major concern and the reason we come back.
4
Manuel
28 sept 2025
·
Se alojó 4 noches
The resort was under major construction when we arrived and there was no notice or ad advisory that this resort was under construction during my booking. Upon arrival, the pools were closed due to construction. The sound of construction pierced my ears from the time I woke up until mid evening with them working I couldn’t even enjoy my balcony with the ocean. Sounds because all you heard was drilling the food options were limited, and the best food came from room service, which had a fee and was not included in the all-inclusive package. The staff was not accommodating even with the construction going on. They wanted to charge me an extra $300 for a room upgrade after they messed up my reservation and gave me double beds instead of a king bed. The spa services are horrible. The drinks were not good and the lobby had such a strong perfume smell that gave me a headache every single time I walk through the lobby. This was probably the worst resort I’ve ever stayed at in Cancun.
The resort was under major construction when we arrived and there was no notice or ad advisory that this resort was under construction during my booking. Upon arrival, the pools were closed due to construction. The sound of construction pierced my ears from the time I woke up until mid evening with them working I couldn’t even enjoy my balcony with the ocean. Sounds because all you heard was drilling the food options were limited, and the best food came from room service, which had a fee and was not included in the all-inclusive package. The staff was not accommodating even with the construction going on. They wanted to charge me an extra $300 for a room upgrade after they messed up my reservation and gave me double beds instead of a king bed. The spa services are horrible. The drinks were not good and the lobby had such a strong perfume smell that gave me a headache every single time I walk through the lobby. This was probably the worst resort I’ve ever stayed at in Cancun.
6
Krystian
3 sept 2025
·
Se alojó 3 noches
The resort was nice and staff were super friendly and attentive. The issue was the pool shuts down at 7 pm every night as well as the outside bar.
The resort was nice and staff were super friendly and attentive. The issue was the pool shuts down at 7 pm every night as well as the outside bar.
10
Beg Bahadur
28 sept 2025
·
Se alojó 4 noches
I had a great holiday, great staffs and facilities but second pool was under repair and limited pool use facility
I had a great holiday, great staffs and facilities but second pool was under repair and limited pool use facility
10
Christian
23 nov 2025
·
Se alojó 5 noches
Only thing I didn’t like was the the pool bar opening so late.
Only thing I didn’t like was the the pool bar opening so late.
8
Elsie Lizette
31 oct 2025
·
Se alojó 4 noches
Clean room, Spa, Staff, Pool, Bar
Clean room, Spa, Staff, Pool, Bar
2
Ashley
21 sept 2025
·
Se alojó 6 noches
There was so much construction going on, we didn’t even get a notice that there would be. One pool was closed so there was only two pools to swim in.. but worse of all, they had a wall put up (to block the construction area) so you couldn’t even see the ocean from the outside area! The hot tub was murky. They close the pool at 7pm!!! Who doesn’t want to swim after 7pm??? There was so much sargassum on the beach, you had to walk over a giant pile of it to get into the ocean water. The toilet in our room didn’t flush right. And to top it off, the smoke alarm went off at 2am. I will not be staying here again and will not recommend to any of my friends or family. We drive around and there were soooo many better hotels to stay at! Do not choose GR Solaris!
There was so much construction going on, we didn’t even get a notice that there would be. One pool was closed so there was only two pools to swim in.. but worse of all, they had a wall put up (to block the construction area) so you couldn’t even see the ocean from the outside area! The hot tub was murky. They close the pool at 7pm!!! Who doesn’t want to swim after 7pm??? There was so much sargassum on the beach, you had to walk over a giant pile of it to get into the ocean water. The toilet in our room didn’t flush right. And to top it off, the smoke alarm went off at 2am. I will not be staying here again and will not recommend to any of my friends or family. We drive around and there were soooo many better hotels to stay at! Do not choose GR Solaris!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron las habitaciones y las zonas comunes muy limpias, aunque algunos señalaron problemas como olores a alcantarilla, fugas de aire acondicionado, ropa de cama manchada y moho ocasional en las juntas de la piscina.
Reseñas de huéspedes relacionadas
10
Denise
20 nov 2025
·
Se alojó 6 noches
Room was clean and the view was fantastic. The staff were friendly and the pools and grounds were extremely clean and well maintained.
Room was clean and the view was fantastic. The staff were friendly and the pools and grounds were extremely clean and well maintained.
10
Marleny
1 dic 2025
·
Se alojó 3 noches
Everything was clean and I feel so good
Everything was clean and I feel so good
4
Jassmin
13 ago 2025
·
Se alojó 3 noches
Loved the place but I big issue that I had was that I called the day I got there to have my sheets changed because when I open the covers, there was blood stains on it. Never had it done until I left. Was there for 4 days. Other than that I loved the place. I’m not sure why they didn’t come clean the place, I had other friends stay there too while we were there as well and they had theirs cleaned.
Loved the place but I big issue that I had was that I called the day I got there to have my sheets changed because when I open the covers, there was blood stains on it. Never had it done until I left. Was there for 4 days. Other than that I loved the place. I’m not sure why they didn’t come clean the place, I had other friends stay there too while we were there as well and they had theirs cleaned.
6
Jonathan
10 oct 2025
·
Se alojó 4 noches
The room was not completely clean. The Tv did not work and they never came to look at it after I told them about it 2 times. The snack bar was not good and the buffet was ok. They never refilled the drinks in the room. Over all the staff were very nice.
The room was not completely clean. The Tv did not work and they never came to look at it after I told them about it 2 times. The snack bar was not good and the buffet was ok. They never refilled the drinks in the room. Over all the staff were very nice.
4
Tina Marie
23 sept 2025
·
Se alojó 3 noches
Like: Jacuzzi Dislikes: bed hard/uncomfortable; linen hard/scratchy; bath soap undesirable; had to make dinner reservations for on site restaurants; mold growing on grout in swimming pool; food bland
Like: Jacuzzi Dislikes: bed hard/uncomfortable; linen hard/scratchy; bath soap undesirable; had to make dinner reservations for on site restaurants; mold growing on grout in swimming pool; food bland
8
RAMA
26 nov 2025
·
Se alojó 3 noches
Clean room, staff and hospitality.
Clean room, staff and hospitality.
8
Ivan
24 nov 2025
·
Se alojó 4 noches
Habitación limpia. Bar buenos personal muy amable
Habitación limpia. Bar buenos personal muy amable
6
Sofiya
11 oct 2025
·
Se alojó 11 noches
Rooms were clean, we traveled with a group. Some complained that their neighbors were very loud. Our room smelled like sewage each and every day, likely from the shower drain. Lots of seaweed during September month, they tried their best cleaning it up. No champagne (for club members only, but they did serve red label. The food was mostly the same each day, we are not picky eaters but more variety was preferred. Maid service was great for us, some company complained that their sheets weren’t changed as frequently as they were supposed to be (every other day expectation). The fridge was not restocked regularly. Water bottles provided in the room but not restocked, mist use water dispenser in the hallway to refill. Many were too cold in the room, our temps were fine. Shows were great, restaurant food was great for the most part. Staff was great.
Rooms were clean, we traveled with a group. Some complained that their neighbors were very loud. Our room smelled like sewage each and every day, likely from the shower drain. Lots of seaweed during September month, they tried their best cleaning it up. No champagne (for club members only, but they did serve red label. The food was mostly the same each day, we are not picky eaters but more variety was preferred. Maid service was great for us, some company complained that their sheets weren’t changed as frequently as they were supposed to be (every other day expectation). The fridge was not restocked regularly. Water bottles provided in the room but not restocked, mist use water dispenser in the hallway to refill. Many were too cold in the room, our temps were fine. Shows were great, restaurant food was great for the most part. Staff was great.
8
Anthony
9 oct 2025
·
Se alojó 3 noches
The Air Conditioner Leaked water all over the floor daily
The Air Conditioner Leaked water all over the floor daily
4
Glendy Vanessa
22 jul 2025
·
Se alojó 3 noches
Property had high reviews & i had high expectations. Staff wasnt informative at time of check in and some weren’t friendly. One lady at the “buffet” had such a terrible attitude. The food was terrible. Buffet was extremely limited and didnt have many options. Had limited amounts of food during dinner time. During lunch only had pool bar buffet with pool bar food options only. Not ideal for vegan/ vegetarians. This property/service doesnt level up to other properties ive stayed in previous trips to Cancun. Other than that rooms were clean, comfortable beds and pillows.
Property had high reviews & i had high expectations. Staff wasnt informative at time of check in and some weren’t friendly. One lady at the “buffet” had such a terrible attitude. The food was terrible. Buffet was extremely limited and didnt have many options. Had limited amounts of food during dinner time. During lunch only had pool bar buffet with pool bar food options only. Not ideal for vegan/ vegetarians. This property/service doesnt level up to other properties ive stayed in previous trips to Cancun. Other than that rooms were clean, comfortable beds and pillows.
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Habitaciones
Las habitaciones suelen ser cómodas, con balcones y vistas, pero algunos informes señalan paredes delgadas y ruido, aire acondicionado o agua caliente inconsistentes, desagüe débil en la ducha, fallos en las puertas y confusión sobre las vistas al 'océano' o las mejoras.
Reseñas de huéspedes relacionadas
4
JASON YUEHUI
30 jul 2025
·
Se alojó 5 noches
-The WiFi provided by the hotel is unstable, especially in the higher-floor rooms where it’s even harder to connect. - I stayed in a room on the 7th floor, and the shower drainage was terrible — after taking a shower, it felt like I was standing in a pool of water. - I tried to book restaurants through the hotel app but never succeeded. Before check-in, I couldn’t make a reservation without a room number. On the first day of my stay, I couldn’t book any restaurant for that day, so I had no choice but to walk in to the buffet restaurant for dinner.
-The WiFi provided by the hotel is unstable, especially in the higher-floor rooms where it’s even harder to connect. - I stayed in a room on the 7th floor, and the shower drainage was terrible — after taking a shower, it felt like I was standing in a pool of water. - I tried to book restaurants through the hotel app but never succeeded. Before check-in, I couldn’t make a reservation without a room number. On the first day of my stay, I couldn’t book any restaurant for that day, so I had no choice but to walk in to the buffet restaurant for dinner.
4
nerly
21 nov 2025
·
Se alojó 4 noches
The food was subpar and the drinks were terrible. Even if they offered a free visit I would not return. I had higher expectations. They definitely were not met. The water in the shower didn’t drain properly and the water was intermittently hot. There is a lot of construction activity going on
The food was subpar and the drinks were terrible. Even if they offered a free visit I would not return. I had higher expectations. They definitely were not met. The water in the shower didn’t drain properly and the water was intermittently hot. There is a lot of construction activity going on
6
Emily
29 ago 2025
·
Se alojó 3 noches
If you’re looking for peace and quiet in your room after spending the day by the pool or beach, do NOT expect that. The walls are very thin and you can hear absolutely everything from the hall to the rooms next door. It’s unfortunate cause the hotel is actually very pretty and very clean, but you will be woken up very often at night hearing people walking and yelling down the hall and hearing your neighbors talking and laughing. You literally hear it all as if they were IN your room with you. Other than that, the staff is friendly and the hotel is beautiful. The Buffet is DELICIOUS and the staff there are also very friendly and kind.
If you’re looking for peace and quiet in your room after spending the day by the pool or beach, do NOT expect that. The walls are very thin and you can hear absolutely everything from the hall to the rooms next door. It’s unfortunate cause the hotel is actually very pretty and very clean, but you will be woken up very often at night hearing people walking and yelling down the hall and hearing your neighbors talking and laughing. You literally hear it all as if they were IN your room with you. Other than that, the staff is friendly and the hotel is beautiful. The Buffet is DELICIOUS and the staff there are also very friendly and kind.
6
Jaime
17 oct 2025
·
Se alojó 3 noches
Air conditioning inconsistent.
Air conditioning inconsistent.
4
Ashley
26 nov 2025
·
Se alojó 5 noches
The resort was pretty and clean but the restaurants on property were not included. The buffet was basically the same thing each day with minimal themed rotation of foods but the Omelet Lady (Beliva?) was absolutely amazing. The entertainment was lacking with the best night being the Iconic night and the show was 30 minutes long. Irving at the pool was amazing and the beach was beautiful but they reuse their plastic cups so theres always something floating in your cup so bring your own cup if you plan on coming.The rooms were hardly big enough for my family of 3. You're no longer able to go to the sister properties and if you aren't a member... good luck. They dont pester you into memberships but they dont make you feel special to want to get one either. The stay was overall relaxing but not a resort I would return to
The resort was pretty and clean but the restaurants on property were not included. The buffet was basically the same thing each day with minimal themed rotation of foods but the Omelet Lady (Beliva?) was absolutely amazing. The entertainment was lacking with the best night being the Iconic night and the show was 30 minutes long. Irving at the pool was amazing and the beach was beautiful but they reuse their plastic cups so theres always something floating in your cup so bring your own cup if you plan on coming.The rooms were hardly big enough for my family of 3. You're no longer able to go to the sister properties and if you aren't a member... good luck. They dont pester you into memberships but they dont make you feel special to want to get one either. The stay was overall relaxing but not a resort I would return to
10
Sarah
30 oct 2025
·
Se alojó 5 noches
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
10
Liliana
17 nov 2025
·
Se alojó 3 noches
The only problem I had was that the door never closed, and it was never fixed
The only problem I had was that the door never closed, and it was never fixed
6
Sandy
4 sept 2025
·
Se alojó 5 noches
Overall, GR Solaris was an average all inclusive resort. We met some great friendly people from other countries and had a good time. However, I found the resort not being transparent about their choice of room. For example, they are charging extra for beach view room, which is a scam because you can barely see a beach out of the beach view room you booked by paying extra money. If someone wants an actual beach view they have to pay even more, which in my case I had to pay another $75 on the extra I had paid before for a beach few. Buffet food was average. It was extremely difficult to get a reservation at the restaurants they have. Further, some bar tenders look hostile and do not even smile. Amenities needs a serious upgrade. Most of the equipments at the gym were all rusted and looked so old.
Overall, GR Solaris was an average all inclusive resort. We met some great friendly people from other countries and had a good time. However, I found the resort not being transparent about their choice of room. For example, they are charging extra for beach view room, which is a scam because you can barely see a beach out of the beach view room you booked by paying extra money. If someone wants an actual beach view they have to pay even more, which in my case I had to pay another $75 on the extra I had paid before for a beach few. Buffet food was average. It was extremely difficult to get a reservation at the restaurants they have. Further, some bar tenders look hostile and do not even smile. Amenities needs a serious upgrade. Most of the equipments at the gym were all rusted and looked so old.
10
Yinet Del Carmen
6 sept 2025
·
Se alojó 4 noches
I really enjoyed my stay at GR Solaris Cancun. The staff were very friendly, attentive, and welcoming, which made a great impression from the start. The resort itself is beautiful and has a relaxing atmosphere. The only drawbacks were related to the room. My friend and I had to wait until 3:30 p.m. to check in, and although we booked an ocean view, the room provided was more of a partial view — mostly overlooking the building with just a small glimpse of the ocean. We had also requested two beds, but were given one Queen bed instead, which was not ideal since we were traveling together as friends. Overall, the service and hospitality were excellent, but the room did not fully meet our expectations based on the booking.
I really enjoyed my stay at GR Solaris Cancun. The staff were very friendly, attentive, and welcoming, which made a great impression from the start. The resort itself is beautiful and has a relaxing atmosphere. The only drawbacks were related to the room. My friend and I had to wait until 3:30 p.m. to check in, and although we booked an ocean view, the room provided was more of a partial view — mostly overlooking the building with just a small glimpse of the ocean. We had also requested two beds, but were given one Queen bed instead, which was not ideal since we were traveling together as friends. Overall, the service and hospitality were excellent, but the room did not fully meet our expectations based on the booking.
4
Richard
19 oct 2025
·
Se alojó 3 noches
I booked the room with jetted tub on the balcony and was supposed to have king size bed but originally they had me 2 beds also was supposed to have ocean view and only had partial view when I asked about the room we were told it was an Expedia problem but in 3 years of using Expedia never have I had a booking issue and wasn’t even offered the upgrade after requesting the room after arriving for check in
I booked the room with jetted tub on the balcony and was supposed to have king size bed but originally they had me 2 beds also was supposed to have ocean view and only had partial view when I asked about the room we were told it was an Expedia problem but in 3 years of using Expedia never have I had a booking issue and wasn’t even offered the upgrade after requesting the room after arriving for check in
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable y acogedor. Varios huéspedes mencionan la dificultad para conseguir reservas para cenar a través de la aplicación, beneficios exclusivos para miembros, cortesía ocasional, tarifas por pulsera al realizar el check-out y presiones para adquirir membresías de tiempo compartido.
Reseñas de huéspedes relacionadas
10
Toni Renee
20 oct 2025
·
Se alojó 3 noches
I didn’t care for the one pool bartender. Any drink I would ask for he acted like they didn’t have it, Even though it was on the hotel drink menu. Then a person had a Superman drink and I asked for that and he told me they didn’t make that. Even though I just watched one of the waiters deliver it to someone else. He was rude to me and I hated ordering from him. Everything else was wonderful.
I didn’t care for the one pool bartender. Any drink I would ask for he acted like they didn’t have it, Even though it was on the hotel drink menu. Then a person had a Superman drink and I asked for that and he told me they didn’t make that. Even though I just watched one of the waiters deliver it to someone else. He was rude to me and I hated ordering from him. Everything else was wonderful.
10
Yanick
30 nov 2025
·
Se alojó 3 noches
Excellent service, family friendly.
Excellent service, family friendly.
6
Deanna Louise
10 nov 2025
·
Se alojó 7 noches
Resort was clean and rooms were comfortable. Food was good with many choices. We have stayed at many all inclusive resorts and this one I felt like a second class citizen for not being “a member” It was very obvious when you don’t receive pool service ,even when tipping, and we were often told “that is only for members.” Eg Mimosas, sparkling wine , special dinners, certain sitting areas, early dinner reservations etc. I also requested adjoining rooms, months,and then days before we arrived, again at check in and on day two! I was just told “subject to availablity “ and they were never able to accommodate my request! And really did not care. I would not return to this resort.
Resort was clean and rooms were comfortable. Food was good with many choices. We have stayed at many all inclusive resorts and this one I felt like a second class citizen for not being “a member” It was very obvious when you don’t receive pool service ,even when tipping, and we were often told “that is only for members.” Eg Mimosas, sparkling wine , special dinners, certain sitting areas, early dinner reservations etc. I also requested adjoining rooms, months,and then days before we arrived, again at check in and on day two! I was just told “subject to availablity “ and they were never able to accommodate my request! And really did not care. I would not return to this resort.
2
Shuyi
11 nov 2025
·
Se alojó 3 noches
I don’t recommend it if you are not a member, you get poor services. For example, no hotel transport from the airport. They only offer to the members. We paid $100 round trip for transportation. For dining, I thought you just need to make reservation for the restaurants (as they stated on the website)but we found out we could only do 1 night restaurant because we booked 3 nights. And, we could only reserve our dinning time at 8pm or later even though we have a kid with us because they save 6-8pm to members. We came early to ask if the could let us in early since we have a child. They did and we were excited. But later we found out our menu is different from the menus for members. What a joke! All in all, you should stay away if you are not a member. Walls are very thin, you can hear the TV and people talking from next room.
I don’t recommend it if you are not a member, you get poor services. For example, no hotel transport from the airport. They only offer to the members. We paid $100 round trip for transportation. For dining, I thought you just need to make reservation for the restaurants (as they stated on the website)but we found out we could only do 1 night restaurant because we booked 3 nights. And, we could only reserve our dinning time at 8pm or later even though we have a kid with us because they save 6-8pm to members. We came early to ask if the could let us in early since we have a child. They did and we were excited. But later we found out our menu is different from the menus for members. What a joke! All in all, you should stay away if you are not a member. Walls are very thin, you can hear the TV and people talking from next room.
8
Ergys
24 jul 2025
·
Se alojó 7 noches
Good resort, limited restaurants options to nothing me and my family stayed 7 nights and we had only 2 restaurants options beside the buffet where they used the same food everyday, for the 2 restaurants that i saw open you had to set reservations 1-2 days ahead in the Solaris App which wasn’t the easiest. Staff was friendly, when we checked in one of the hotel employee set us up what we thought a pleasant day but instead it was a set up to sell you timeshare, horrible experience they pushed and pushed for you to buy and be a Solaris member. Resort was clean, staff was very fast at their job and serving drinks, drinks very weak.
Good resort, limited restaurants options to nothing me and my family stayed 7 nights and we had only 2 restaurants options beside the buffet where they used the same food everyday, for the 2 restaurants that i saw open you had to set reservations 1-2 days ahead in the Solaris App which wasn’t the easiest. Staff was friendly, when we checked in one of the hotel employee set us up what we thought a pleasant day but instead it was a set up to sell you timeshare, horrible experience they pushed and pushed for you to buy and be a Solaris member. Resort was clean, staff was very fast at their job and serving drinks, drinks very weak.
6
Morgan
5 feb 2026
·
Se alojó 5 noches
We traveled during the major snowstorm and called the hotel to ask if we could push our reservation back one day so we could still stay the full week as planned. The hotel told us we had to contact Hotels.com and said there was nothing they could do. Hotels.com then told us to call the hotel. I went back and forth between both several times with no resolution. Because of this, we were charged for a night we never stayed and then had to pay for an additional night to keep the original length of our stay. This was frustrating because the airline we flew with changed our flight just two hours before departure due to weather. Even without travel insurance, they still accommodated us. It made the lack of flexibility from both the hotel and Hotels.com even more disappointing. The food was ok, but not something I’d recommend the hotel for. I’m pregnant and wasn’t drinking, so maybe alcohol would’ve made it better. Checkout was the worst part. My husband was loading our 2 small children into a taxi when I was told we’d be charged $70 per missing wristband. Our 4year old didn’t keep hers on, so we cut it off and saved it, but it had been thrown away in the room trash on the last day. Thankfully, my husband ran back to retrieve it. The staff was unhelpful and rude, and this policy was not clearly explained at checkin. It felt like a hidden fee. If I were rating solely based on checkout, it would be very poor. The overall experience was ok but not one I’d rush to repeat or recommend
We traveled during the major snowstorm and called the hotel to ask if we could push our reservation back one day so we could still stay the full week as planned. The hotel told us we had to contact Hotels.com and said there was nothing they could do. Hotels.com then told us to call the hotel. I went back and forth between both several times with no resolution. Because of this, we were charged for a night we never stayed and then had to pay for an additional night to keep the original length of our stay. This was frustrating because the airline we flew with changed our flight just two hours before departure due to weather. Even without travel insurance, they still accommodated us. It made the lack of flexibility from both the hotel and Hotels.com even more disappointing. The food was ok, but not something I’d recommend the hotel for. I’m pregnant and wasn’t drinking, so maybe alcohol would’ve made it better. Checkout was the worst part. My husband was loading our 2 small children into a taxi when I was told we’d be charged $70 per missing wristband. Our 4year old didn’t keep hers on, so we cut it off and saved it, but it had been thrown away in the room trash on the last day. Thankfully, my husband ran back to retrieve it. The staff was unhelpful and rude, and this policy was not clearly explained at checkin. It felt like a hidden fee. If I were rating solely based on checkout, it would be very poor. The overall experience was ok but not one I’d rush to repeat or recommend
10
Lola
28 oct 2025
·
Se alojó 6 noches
It was our first time in Mexico and we couldn’t have stayed at a better place! We absolutely loved it. All the staff were so kind and remembered us whenever we entered a room. They had our go to drinks down and what table we liked and went the extra mile to make our stay amazing! The food was great and many different options, as well as the Mexican restaurant was our favourite at the hotel. The shows every night are a must as the dancers put on such a great performance and create a fun atmosphere. Our rooms were always spotless when we came back from a day at the beautiful pool and the beach was absolutely gorgeous. Highly recommend!!!
It was our first time in Mexico and we couldn’t have stayed at a better place! We absolutely loved it. All the staff were so kind and remembered us whenever we entered a room. They had our go to drinks down and what table we liked and went the extra mile to make our stay amazing! The food was great and many different options, as well as the Mexican restaurant was our favourite at the hotel. The shows every night are a must as the dancers put on such a great performance and create a fun atmosphere. Our rooms were always spotless when we came back from a day at the beautiful pool and the beach was absolutely gorgeous. Highly recommend!!!
10
Maria E Mora
27 oct 2025
·
Se alojó 4 noches
All of the workers were kind and attentive. Always staying on top my needs.
All of the workers were kind and attentive. Always staying on top my needs.
6
James Millard
21 oct 2025
·
Se alojó 3 noches
The good. The bell captain greeted us and directed us to the front desk and was very polite and welcoming. We received a room upgrade due to our Expedia Gold status. The property was very clean and the pool area was kept well and staff was courteous and helpful and activities were fun. We only ate at the Cafe(buffet) which had excellent food. The bad: Upon arrival we learned no alcohol can be served to non-members before 11am. The specialty restaurants were unavailable to us. The first night we received a call 20 minutes before our 6pm dinner reservation made for us for being an Expedia Gold VIP, informing us that we could not be seated until 920pm which was way too late for dinner. Night number 2, only one of three restaurants was open. We tried to make a reservation at 10am with no reservations available and our last night only two of three restaurants were open with the only availibility being 920pm at Marco Polo. Our mini fridge started with 3 7oz bottles of beer and after drinking 2, they only gave one more. The pool area shutdown by 530pm and jacuzzi by 7pm. With limited entertainment. We were uncertain of activities as the resort app would not load on phones and when we found the screen in tbe elevator lobby on our own, the schedule was not accurate. The gym was ok but small. We will certainly be exploring other options for our next Cancun trip.
The good. The bell captain greeted us and directed us to the front desk and was very polite and welcoming. We received a room upgrade due to our Expedia Gold status. The property was very clean and the pool area was kept well and staff was courteous and helpful and activities were fun. We only ate at the Cafe(buffet) which had excellent food. The bad: Upon arrival we learned no alcohol can be served to non-members before 11am. The specialty restaurants were unavailable to us. The first night we received a call 20 minutes before our 6pm dinner reservation made for us for being an Expedia Gold VIP, informing us that we could not be seated until 920pm which was way too late for dinner. Night number 2, only one of three restaurants was open. We tried to make a reservation at 10am with no reservations available and our last night only two of three restaurants were open with the only availibility being 920pm at Marco Polo. Our mini fridge started with 3 7oz bottles of beer and after drinking 2, they only gave one more. The pool area shutdown by 530pm and jacuzzi by 7pm. With limited entertainment. We were uncertain of activities as the resort app would not load on phones and when we found the screen in tbe elevator lobby on our own, the schedule was not accurate. The gym was ok but small. We will certainly be exploring other options for our next Cancun trip.
4
Alejandro
9 nov 2025
·
Se alojó 8 noches
To begin we didn’t feel welcome at the check in process and for the most part except for a few staff members we didn’t feel that they care to provide genuine service. We had come at least 4 times to the GR Solaris and this time the food and service was awful, there is no drinks nor food service at the beach area like it use to be before and at the pool area we always had to look for servers if we needed something, as for the restaurants we noticed almost the same type of food every day, there is almos not sea food except for a few times we saw fish but for a place near the sea it is really awful that they do not offer real seafood choices. Our room was always clean and very well taken care of, it is ridiculous that in order to make a reservation on any of the “upscale” restaurants you have to download the GR Solaris App which I think is intrusive and unnecessary. In a few activities we felt left out due to been activities for Associates “Time share holders” only. I have to recognize a few people only that unfortunately I didn’t get their names but they were very helpful and kind and showed genuine respect and help. The lady manager at the buffet, the host from the Oriental restaurant, the host from the Mexican restaurant and the ladys on the guest services right next to where the make coffees with burning alcohol as well as the lady that makes the omelets at the buffet! Thank you for your great service.
To begin we didn’t feel welcome at the check in process and for the most part except for a few staff members we didn’t feel that they care to provide genuine service. We had come at least 4 times to the GR Solaris and this time the food and service was awful, there is no drinks nor food service at the beach area like it use to be before and at the pool area we always had to look for servers if we needed something, as for the restaurants we noticed almost the same type of food every day, there is almos not sea food except for a few times we saw fish but for a place near the sea it is really awful that they do not offer real seafood choices. Our room was always clean and very well taken care of, it is ridiculous that in order to make a reservation on any of the “upscale” restaurants you have to download the GR Solaris App which I think is intrusive and unnecessary. In a few activities we felt left out due to been activities for Associates “Time share holders” only. I have to recognize a few people only that unfortunately I didn’t get their names but they were very helpful and kind and showed genuine respect and help. The lady manager at the buffet, the host from the Oriental restaurant, the host from the Mexican restaurant and the ladys on the guest services right next to where the make coffees with burning alcohol as well as the lady that makes the omelets at the buffet! Thank you for your great service.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Frente a la playa en la Zona Hotelera, con fácil acceso al aeropuerto y al transporte. Algunas estancias mencionan el ruido de la construcción cercana y las algas estacionales en la playa.
Reseñas de huéspedes relacionadas
8
CAROLINA
20 ago 2025
·
Se alojó 4 noches
We had a great experience. Convenient to downtown by public transportation. Friendly staff.
We had a great experience. Convenient to downtown by public transportation. Friendly staff.
8
Juan
5 oct 2025
·
Se alojó 3 noches
Great location, beach front property food options were very good. Staff was very friendly and helpful.
Great location, beach front property food options were very good. Staff was very friendly and helpful.
10
Sarah
30 oct 2025
·
Se alojó 5 noches
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
The oceanfront room was spectacular. The views were amazing. The food was decent as well - a variety of restaurants to choose from. The resort is beautifully designed, lots of photo ops! the pool with the swim up bar is always fun! The staff is super friendly and always helpful. Loved the service! The highlight is definitely the beach… it’s situated perfectly and is absolutely stunning all day!
10
Aadit
9 sept 2025
·
Se alojó 2 noches
Right next to light blue beach 15 mins from airport Multiple pool Most staff unable to speak English Friendly
Right next to light blue beach 15 mins from airport Multiple pool Most staff unable to speak English Friendly
8
Manpreet
3 ago 2025
·
Se alojó 5 noches
Property is beautiful, my ocean view room was the best view to see the entire pool area & ocean beyond. The property is on the beach so the beach is just a few minutes walk from your room. Food was okay, each day there were Hispanic dishes served in the buffet. For break There was usually a chef making fresh omelettes & tacos for how you like. you can make reservations at 4 of the on site . restaurants including oriental and Mediterranean cuisine. Most of the service staff were very friendly during meal service. Some of the staff girls checking guests in for buffet service need some additional training g on being more professional. They shouldn’t be openly flirting with their manager while guests are waiting to be checked in to the buffet. I would book again since the location is gorgeous, but probably during cooler season (if there is one for Cancun)
Property is beautiful, my ocean view room was the best view to see the entire pool area & ocean beyond. The property is on the beach so the beach is just a few minutes walk from your room. Food was okay, each day there were Hispanic dishes served in the buffet. For break There was usually a chef making fresh omelettes & tacos for how you like. you can make reservations at 4 of the on site . restaurants including oriental and Mediterranean cuisine. Most of the service staff were very friendly during meal service. Some of the staff girls checking guests in for buffet service need some additional training g on being more professional. They shouldn’t be openly flirting with their manager while guests are waiting to be checked in to the buffet. I would book again since the location is gorgeous, but probably during cooler season (if there is one for Cancun)
8
Aretha
5 oct 2025
·
Se alojó 3 noches
Overall nice place to visit and relax. Staff are definitely friendly and accommodating. Great entertainment. Food options limited. Drinks and swim up were great. Seaweed galore, so no swimming on the beach but great beach water near by that are beautiful. The best part, no one beating u over the head with time shares..........The view of the beach water was awesome. The clean facility was a plus.
Overall nice place to visit and relax. Staff are definitely friendly and accommodating. Great entertainment. Food options limited. Drinks and swim up were great. Seaweed galore, so no swimming on the beach but great beach water near by that are beautiful. The best part, no one beating u over the head with time shares..........The view of the beach water was awesome. The clean facility was a plus.
6
Daniel
22 jul 2025
·
Se alojó 6 noches
The buffet offered limited food variety, which was disappointing, and the construction of a hotel next door really took away from the overall ambiance of the area.
The buffet offered limited food variety, which was disappointing, and the construction of a hotel next door really took away from the overall ambiance of the area.
10
Kendra Simone
1 oct 2025
·
Se alojó 4 noches
The property and stay were beautiful. Staff was so nice and friendly. Good was amazing and fresh. However, there was some construction going on next door I would have loved to be made aware of ahead of time.
The property and stay were beautiful. Staff was so nice and friendly. Good was amazing and fresh. However, there was some construction going on next door I would have loved to be made aware of ahead of time.
6
Guadalupe Rocio
8 oct 2025
·
Se alojó 2 noches
We couldn't access the beach at all. It was covered with seaweed. The hotel needs to clean it and have it ready for guests.
We couldn't access the beach at all. It was covered with seaweed. The hotel needs to clean it and have it ready for guests.
8
Raymunda
9 nov 2025
·
Se alojó 4 noches
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida son variadas: el buffet puede ser bueno pero repetitivo, los restaurantes especializados tienen disponibilidad o cierres limitados y las bebidas a menudo se consideran débiles; el alcohol normalmente comienza a servirse a las 11 a.m. El sistema de reservas basado en aplicaciones frustra a muchos.
Reseñas de huéspedes relacionadas
2
Rebecca
2 ago 2025
·
Se alojó 4 noches
If you’re looking to lose weight on vacation then this is the place to go food was terrible! Staff is so unfriendly and if you need help with a problem well that falls on you they don’t care to help. I should have known at check in how the stay was going to be but we gave it the benefit of doubt because we are so easy to please!! Couldn’t eat at any of the restaurants because if the app did work everything was full. Emailed corporate while we were there because our stay was so horrible and never heard back. You cant convince me that people aren’t getting paid for good reviews of this place. Stay far away!!!!! I never leave reviews but I can’t let others waste their money! Also they don’t start serving alcohol until 11!!! But you can enjoy the two 8 oz beers they give you in your fridge before then if you want. Place is a joke! Oh and our welcome to the resort party was scheduled for the day that we left. So welcoming
If you’re looking to lose weight on vacation then this is the place to go food was terrible! Staff is so unfriendly and if you need help with a problem well that falls on you they don’t care to help. I should have known at check in how the stay was going to be but we gave it the benefit of doubt because we are so easy to please!! Couldn’t eat at any of the restaurants because if the app did work everything was full. Emailed corporate while we were there because our stay was so horrible and never heard back. You cant convince me that people aren’t getting paid for good reviews of this place. Stay far away!!!!! I never leave reviews but I can’t let others waste their money! Also they don’t start serving alcohol until 11!!! But you can enjoy the two 8 oz beers they give you in your fridge before then if you want. Place is a joke! Oh and our welcome to the resort party was scheduled for the day that we left. So welcoming
4
Jose
28 nov 2025
·
Se alojó 7 noches
The Expedia VIP rooms in previos years for this place it was a partial ocean view it was fine for as but not this time, no more partial ocean view it was depressing and also they're cutting down so many amenities like the coffee shop hrs. they close soo early, no more free room service yuo have to pay for that, they just to open the second restaurant for breakfast in the morning not anymore, the Food Quality is not the same and they removed a few good dishes and fruit as well and if you like to spend the nights by the beach not anymore they put gates and they closed the gates at some point at night. The CEO. For this place it's looking out for he's own interest only not for the tourist best interest. No I do not recommend this place anymore.
The Expedia VIP rooms in previos years for this place it was a partial ocean view it was fine for as but not this time, no more partial ocean view it was depressing and also they're cutting down so many amenities like the coffee shop hrs. they close soo early, no more free room service yuo have to pay for that, they just to open the second restaurant for breakfast in the morning not anymore, the Food Quality is not the same and they removed a few good dishes and fruit as well and if you like to spend the nights by the beach not anymore they put gates and they closed the gates at some point at night. The CEO. For this place it's looking out for he's own interest only not for the tourist best interest. No I do not recommend this place anymore.
6
Tanisha
16 nov 2025
·
Se alojó 4 noches
The food at the buffet is the same everyday and there isn’t a huge variety. Somethings served at dinner were at breakfast. The restaurant situation needs to be addressed you can’t even get reservations for some of them. There also needs to be more activities for people to do. The entertainment at night was nice but once that was done early there was nothing else to do. Drinks are also bad. I don’t know if it is the alcohol they are using but something didn’t taste right. I believe this is due to the levels of bands that you get. A guest told me a yellow band allowed you to get top-shelf alcohol. I give it 3 stars because despite being outdated staff was friendly and the place was kept clean.
The food at the buffet is the same everyday and there isn’t a huge variety. Somethings served at dinner were at breakfast. The restaurant situation needs to be addressed you can’t even get reservations for some of them. There also needs to be more activities for people to do. The entertainment at night was nice but once that was done early there was nothing else to do. Drinks are also bad. I don’t know if it is the alcohol they are using but something didn’t taste right. I believe this is due to the levels of bands that you get. A guest told me a yellow band allowed you to get top-shelf alcohol. I give it 3 stars because despite being outdated staff was friendly and the place was kept clean.
8
Sharon
22 oct 2025
·
Se alojó 3 noches
The resort was very nice, the staff were helpful and eager to please. We had a relaxing 4-day weekend away from reality. We ate well and felt safe. Our two biggest concerns were that they do NOT serve any alcohol beverages before 11 a.m. Yes, you read that correctly. We could not get a clear answer as to why this was; resort rules. We are adults and didn't necessarily appreciate having our alcohol consumption policed. As a VIP member, we created our own mimosas for breakfast using the bottle of champagne that was in our room and we were not able to secure dinner reservations in any of the fine dining restaurants. As a VIP member, they gave us a reservation for 6:00 p.m. on the night we arrived and then called shortly before to let us know that that time was not available and we couldn't get another seating until 9:20 that evening. On the other nights, most of the other ones were closed. We were able to eat in the main dining area and I have to say the food there was probably the most tastiest I'd had ever had at an all-inclusive. It was not all bad -- just those 2 previously mentioned items. We had a great stay. Every resort is not for everyone, and this one was not for us.
The resort was very nice, the staff were helpful and eager to please. We had a relaxing 4-day weekend away from reality. We ate well and felt safe. Our two biggest concerns were that they do NOT serve any alcohol beverages before 11 a.m. Yes, you read that correctly. We could not get a clear answer as to why this was; resort rules. We are adults and didn't necessarily appreciate having our alcohol consumption policed. As a VIP member, we created our own mimosas for breakfast using the bottle of champagne that was in our room and we were not able to secure dinner reservations in any of the fine dining restaurants. As a VIP member, they gave us a reservation for 6:00 p.m. on the night we arrived and then called shortly before to let us know that that time was not available and we couldn't get another seating until 9:20 that evening. On the other nights, most of the other ones were closed. We were able to eat in the main dining area and I have to say the food there was probably the most tastiest I'd had ever had at an all-inclusive. It was not all bad -- just those 2 previously mentioned items. We had a great stay. Every resort is not for everyone, and this one was not for us.
4
brandon
20 oct 2025
·
Se alojó 4 noches
aving stayed at resorts like Riu and Paradisus Cancun, I'm accustomed to being greeted with welcome drinks at the door. GR Solaris doesn't provide this. The resort falls short in terms of aesthetics and has limited dining options. The buffet is only open for certain hours and has limited choices. Reservations are necessary for the specialty restaurants. I would suggest GR Solaris for families with small children who don't have high expectations. One positive aspect is that the rooms are cluean. However, you can only get mimosas at breakfast if you have a special wristband.
aving stayed at resorts like Riu and Paradisus Cancun, I'm accustomed to being greeted with welcome drinks at the door. GR Solaris doesn't provide this. The resort falls short in terms of aesthetics and has limited dining options. The buffet is only open for certain hours and has limited choices. Reservations are necessary for the specialty restaurants. I would suggest GR Solaris for families with small children who don't have high expectations. One positive aspect is that the rooms are cluean. However, you can only get mimosas at breakfast if you have a special wristband.
8
Angelina
1 nov 2025
·
Se alojó 3 noches
The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.
The facility / grounds were very clean. The process of making a reservation for the restaurants was confusing. The portions and quality of food at restaurants was not worth the time. The buffet was excellent. I would recommend giving a schedule of events/ open times of restaurants upon check in.
8
Lazaro
30 nov 2025
·
Se alojó 5 noches
La comida es muy mala, hasta en los restaurantes con reservación
La comida es muy mala, hasta en los restaurantes con reservación
10
Sara
17 oct 2025
·
Se alojó 6 noches
It is a really nice, family friendly and convenient resort. The staffs are so nice, supportive and friendly. The pools and amenities are perfect. I loved the pool bar and snack bar around the pool that are making your time in the pool enjoyable. Tequila is so good. Also, they have activities beside the pool such as dance, Zumba in the water, bingo and so on are so interesting. Every night there is different show in the hotel theatre. Buffet restaurant is good, different kind of foods, however it could be better, and add more varieties. The only drawback is about other restaurants. They are fully booked most of the time that we couldn’t book many of them even if we tried soon. We just tried Italian restaurant and the menu was so limited with only a few foods. Also the salad bar in the Italian restaurant was almost empty and wasn’t refilled. Overall we really enjoyed staying in this resort and had a relaxing time.
It is a really nice, family friendly and convenient resort. The staffs are so nice, supportive and friendly. The pools and amenities are perfect. I loved the pool bar and snack bar around the pool that are making your time in the pool enjoyable. Tequila is so good. Also, they have activities beside the pool such as dance, Zumba in the water, bingo and so on are so interesting. Every night there is different show in the hotel theatre. Buffet restaurant is good, different kind of foods, however it could be better, and add more varieties. The only drawback is about other restaurants. They are fully booked most of the time that we couldn’t book many of them even if we tried soon. We just tried Italian restaurant and the menu was so limited with only a few foods. Also the salad bar in the Italian restaurant was almost empty and wasn’t refilled. Overall we really enjoyed staying in this resort and had a relaxing time.
8
Jose
16 ago 2025
·
Se alojó 4 noches
Everything was amazing except the food options. Reservations at the restaurants were difficult to get and when you did; the food wasn’t good
Everything was amazing except the food options. Reservations at the restaurants were difficult to get and when you did; the food wasn’t good
8
Raymunda
9 nov 2025
·
Se alojó 4 noches
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
The location was spectacular, the hotel was very clean and beautiful. The food was delicious but the drinks were not good. The bartenders need more training in preparing mix drinks
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
4
Javier
14 jul 2026
·
Se alojó 2 noches
Pagué por una habitación “vista parcial al mar” y fue un fraude, solo se veía un edificio al frente. No hicieron limpieza de mi habitación, había excremento en la alberca y tardaron 30 minutos en limpiar. Malísimo en general, instalaciones y sobre todo servicio.
Pagué por una habitación “vista parcial al mar” y fue un fraude, solo se veía un edificio al frente. No hicieron limpieza de mi habitación, había excremento en la alberca y tardaron 30 minutos en limpiar. Malísimo en general, instalaciones y sobre todo servicio.
10
Cynthia Patricia
13 jul 2026
·
Se alojó 3 noches
Tiene buena ubicación y es un lugar muy tranquilo, las instalaciones están limpias y cuidadas
Tiene buena ubicación y es un lugar muy tranquilo, las instalaciones están limpias y cuidadas
6
Diana Perla
13 jul 2026
·
Se alojó 3 noches
Ubicacion - muy buena, a 7 min caminado a playa delfines Playa - muy buena, poco sargazo para la generalidad Albercas - son solo 2 pero suficiente Habitacion - buena, standar, cumple con lo que promete Personal - muy amables Comida y restaurantes. Mala. Solo hay un solo restaurante buffet, lo que me parece pequeño para la cantidad de gente. Ademas, la variedad es muy escasa, imaginate un hotel en cancun donde no haya tocino en los desayunos, mariscos en la comida; habia tambien muy pocos meseros, tenias que esperar demasiado por las bebidas. Hubo una noche en donde el resturante buffet cerró y pusieron mesas redondas de 10 personas en el teatro, donde literal te tocaba compartir la mesa con gente desconocida, un total desastre Hay solo 2 restaurantes a la carta, de los cuales no pude hacer uso en mis 4 dias de estancia porque estaban completamente llenos; eso me molestó demasiado porque una de las razones por la cual elegí este hotel es porque queria tener al menos una cena en restaurante a la carta. NO RECOMIENDO EL HOTEL. No volveria jamas
Ubicacion - muy buena, a 7 min caminado a playa delfines Playa - muy buena, poco sargazo para la generalidad Albercas - son solo 2 pero suficiente Habitacion - buena, standar, cumple con lo que promete Personal - muy amables Comida y restaurantes. Mala. Solo hay un solo restaurante buffet, lo que me parece pequeño para la cantidad de gente. Ademas, la variedad es muy escasa, imaginate un hotel en cancun donde no haya tocino en los desayunos, mariscos en la comida; habia tambien muy pocos meseros, tenias que esperar demasiado por las bebidas. Hubo una noche en donde el resturante buffet cerró y pusieron mesas redondas de 10 personas en el teatro, donde literal te tocaba compartir la mesa con gente desconocida, un total desastre Hay solo 2 restaurantes a la carta, de los cuales no pude hacer uso en mis 4 dias de estancia porque estaban completamente llenos; eso me molestó demasiado porque una de las razones por la cual elegí este hotel es porque queria tener al menos una cena en restaurante a la carta. NO RECOMIENDO EL HOTEL. No volveria jamas
2
Erika
10 jul 2026
·
Se alojó 7 noches
El personal es terrible, todos atienden enojados, al dar una queja te ignoran, las recepcionistas te ignoran al dar una queja, no les importan a nadie del personal las quejas, respecto a la comida se les acaba algo y ya no ponen mas, la mayoria del tiempo se acaban las cosas y ya no ponen mas, los meseros te atienden pero se tardan mucho porque estan atendiendo y en lo que regresan se ponen a limpiar asta 5 mesas y luego ya regreaan a terminar de atenderte, el room service es pesimo te toman la orden y te cuelgan, no te dises absolutamente nada y cuelgan, llamamos doa veces y colgaron y la tercer ves que llamamos nos dijeron que la orden ya estaba en proseso, tuvimmos muy mala experiencia en ese hotel
El personal es terrible, todos atienden enojados, al dar una queja te ignoran, las recepcionistas te ignoran al dar una queja, no les importan a nadie del personal las quejas, respecto a la comida se les acaba algo y ya no ponen mas, la mayoria del tiempo se acaban las cosas y ya no ponen mas, los meseros te atienden pero se tardan mucho porque estan atendiendo y en lo que regresan se ponen a limpiar asta 5 mesas y luego ya regreaan a terminar de atenderte, el room service es pesimo te toman la orden y te cuelgan, no te dises absolutamente nada y cuelgan, llamamos doa veces y colgaron y la tercer ves que llamamos nos dijeron que la orden ya estaba en proseso, tuvimmos muy mala experiencia en ese hotel
8
Jaime
6 jul 2026
·
Se alojó 1 noche
para cancun cumple con lo necesario nada espectacular
para cancun cumple con lo necesario nada espectacular
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Cancún?
¿Cómo suelen ser los precios de las habitaciones en GR Solaris Cancun - All Inclusive en Cancún durante los próximos meses?
En los próximos 60–90 días, los precios de las habitaciones en GR Solaris Cancun - All Inclusive en Cancún suelen rondar los 259 US$ por noche para dos personas, con un rango de 187 US$ a 418 US$ y subiendo en fechas de máxima ocupación.
¿Cuándo es el mejor momento para visitar GR Solaris Cancun - All Inclusive si quiero evitar multitudes?
Las visitas a GR Solaris Cancun - All Inclusive en Cancún son más concurridas en diciembre y más tranquilas en septiembre. Espere una caída brusca de la demanda después de julio, y septiembre ofrece las condiciones menos concurridas para explorar la zona.
¿Cómo es la zona alrededor de GR Solaris Cancun - All Inclusive — es buena para parejas o familias?
GR Solaris Cancun - All Inclusive en Cancún está situado en Quintana Roo, cerca de la playa Delfines, el Museo Maya de Cancún y el campo de golf Iberostar Cancun, lo que facilita combinar el tiempo de playa con excursiones culturales. La propiedad atiende a parejas y familias y apuesta por temas de playa y relajación.
¿Qué mes tiene los precios de las habitaciones más bajos en GR Solaris Cancun - All Inclusive?
Octubre es el mes más barato para alojarse en GR Solaris Cancun - All Inclusive en Cancún, con un promedio de 201 US$ por noche; febrero es el más caro a 635 US$. Los precios más bajos de octubre coinciden con el hecho de que septiembre es el mes más tranquilo en cuanto a afluencia de turistas.
¿Cómo ha variado el precio por noche en GR Solaris Cancún en Cancún en comparación con el de las últimas semanas?
El precio actual en GR Solaris Cancún en Cancún es de 181 US$ por noche para 2 huéspedes, una tarifa habitual para este hotel: dentro del 10 % de su media de 194 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 179 US$ y 269 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-31: 187.72939716949463USD
- 2026-11-01: 218.549998727417USD
- 2026-11-02: 208.54999839859008USD
- 2026-11-03: 208.54999839859008USD
- 2026-11-04: 208.54999839859008USD
- 2026-11-05: 213.87779276657105USD
- 2026-11-06: 213.9029991607666USD
- 2026-11-07: 213.9029991607666USD
- 2026-11-08: 224.5170614303589USD
- 2026-11-09: 224.5499920890808USD
- 2026-11-10: 213.9029991607666USD
- 2026-11-11: 213.97764426574707USD
- 2026-11-12: 211.73774426574707USD
- 2026-11-13: 213.97764426574707USD
- 2026-11-14: 205.91243548812866USD
- 2026-11-15: 205.91243548812866USD
- 2026-11-16: 205.91243548812866USD
- 2026-11-17: 206.13799426574707USD
- 2026-11-18: 196.17654690322877USD
- 2026-11-19: 205.91243548812866USD
- 2026-11-20: 196.2937779975891USD
- 2026-11-21: 216.54999524383544USD
- 2026-11-22: 206.54999491500854USD
- 2026-11-23: 216.54999524383544USD
- 2026-11-24: 216.54999524383544USD
- 2026-11-25: 207.54999665679932USD
- 2026-11-26: 206.54999491500854USD
- 2026-11-27: 216.54999524383544USD
- 2026-11-28: 206.54999491500854USD
- 2026-11-29: 207.54999665679932USD
- 2026-11-30: 206.54999491500854USD
- 2026-12-01: 207.54999665679932USD
- 2026-12-02: 206.54999491500854USD
- 2026-12-03: 216.54999524383544USD
- 2026-12-04: 206.54999491500854USD
- 2026-12-05: 207.54999665679932USD
- 2026-12-06: 206.54999491500854USD
- 2026-12-07: 210.55000188217164USD
- 2026-12-08: 210.55000188217164USD
- 2026-12-09: 208.54999839859008USD
- 2026-12-10: 210.55000188217164USD
- 2026-12-11: 210.55000188217164USD
- 2026-12-12: 210.55000188217164USD
- 2026-12-13: 210.55000188217164USD
- 2026-12-14: 208.54999839859008USD
- 2026-12-15: 205.01804426574708USD
- 2026-12-16: 200.53824426574707USD
- 2026-12-17: 200.3490681411743USD
- 2026-12-18: 209.85765486221314USD
- 2026-12-19: 209.88802215881347USD
- 2026-12-20: 209.88802215881347USD
- 2026-12-21: 283.4352220535278USD
- 2026-12-22: 284.5692021888733USD
- 2026-12-23: 284.5692021888733USD
- 2026-12-24: 428.54998854370115USD
- 2026-12-25: 429.5500073745728USD
- 2026-12-26: 428.54998854370115USD
- 2026-12-27: 425.55000040740964USD
- 2026-12-28: 428.54998854370115USD
- 2026-12-29: 448.549989201355USD
- 2026-12-30: 447.550004548645USD
- 2026-12-31: 448.549989201355USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. En este establecimiento no se admiten llegadas antes de la hora prevista.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- Parte del agua se reutiliza mediante un sistema de reciclaje de aguas grises
- El alojamiento cuenta con detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Debes saber que las solicitudes de habitación con vistas que se hayan hecho durante la reserva están sujetas a disponibilidad al realizar la entrada.
- Para todos los pagos realizados con tarjeta de crédito American Express se aplica una tasa del 5 % del importe en caso de cancelaciones o reembolso.
- Piscina disponible de 08:00 a 19:00.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Spa y centro de bienestar
Barbería/Salón de belleza
Club infantil
Bar en la piscina
Desayuno en la habitación
Beach Sun Loungers
Snack Bar/Deli
Actividades
Piscina
Pistas de tenis
Jardín
Playa (cercana)
Billares
Zona de juegos
Piscina al aire libre
Música en directo
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito