Grand Park Royal Cancún Caribe
497 US$
/ noche
Promedio para noviembre
Precios para Grand Park Royal Cancún Caribe
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497 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Grand Park Royal Cancún Caribe, los precios por noche son de 261 US$ de media en el mes más barato (septiembre) y de 497 US$ en el mes más caro (noviembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 413 US$ |
| febrero | 415 US$ |
| marzo | 374 US$ |
| abril | 335 US$ |
| mayo | 274 US$ |
| junio | 289 US$ |
| julio | 270 US$ |
| agosto | 274 US$ |
| septiembre | 261 US$ |
| octubre | 266 US$ |
| noviembre | 497 US$ |
| diciembre | 477 US$ |
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nov · 497 US$
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Más caro: noviembre (aprox. 497 US$)
Más barato: septiembre (aprox. 261 US$)
Acerca de esta propiedad
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como un karaoke, entre otras. Recorre rápida y cómodamente las principales atracciones de la zona gracias al servicio de transporte (de pago...
Servicios
Sumérgete en una de las 2 piscinas al aire libre o disfruta de las demás instalaciones recreativas, como un karaoke, entre otras. Recorre rápida y cómodamente las principales atracciones de la zona gracias al servicio de transporte (de pago).
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Prueba algo de cocina internacional en Veranda, un restaurante en el que, además, podrás contemplar las vistas al a la piscina. Si lo prefieres, puedes simplemente llamar al servicio de habitaciones las 24 horas. Relájate con un refresco del bar junto a la piscina o de uno de los 2 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 345 habitaciones con aire acondicionado, artículos del minibar gratis y televisión LED. Las habitaciones disponen de balcón o patio con mobiliario. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Grand Park Royal Cancun - All Inclusive, te encontrarás en una fantástica zona de Cancún (Zona Hotelera) y estarás a menos de cinco minutos en coche de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc y Playa Fórum.
Qué hay cerca
Laguna Nichupté(0.2 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.3 millas)
Playa Chac Mool(0.7 millas)
Centro comercial Forum By The Sea(1 millas)
Playa Fórum(1.1 millas)
Centro de Convenciones de Cancún(1.1 millas)
Centro comercial Plaza Caracol(1.1 millas)
Terminal de ferry Ultramar(1.2 millas)
Plaza la Isla(1.2 millas)
Playa Caracol(1.2 millas)
El Sol de Cancún(1.3 millas)
Playa Gaviota Azul(1.3 millas)
Isla Dorada(1.3 millas)
Yacimiento arqueológico Yamil Lu'um(1.5 millas)
Playa Ancha(1.5 millas)
El aeropuerto más práctico para llegar a Grand Park Royal Cancun - All Inclusive se encuentra en Cancún, Quintana Roo (CUN-Cancún Intl.)(14.9 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Ubicación
Boulevard Kukulcan Km 10.5 Zona Hotelera, Punta Cancún, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Laguna Nichupté (0.2 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.3 millas)
Playa Chac Mool (0.7 millas)
Centro comercial Forum By The Sea (1 millas)
Playa Fórum (1.1 millas)
Centro de Convenciones de Cancún (1.1 millas)
Opciones de habitación
6
Premier Superior Ocean Front Double
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
441 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Premier Superior Ocean Front King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
441 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
12
Master Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
786 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
6
Premier Ocean Front Doble
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
441 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Villa Deluxe
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
517 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
Villa Premier Plungepool King Oceanfront
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
527 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
9
Villa Deluxe Ocean Front
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
517 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Villa Premier Plunge Pool Ocean Front
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
527 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
6
Villa Master Suite Plunge Pool
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
926 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina de inmersión
5
Royal Suite Doble Hot Tub Adults Only +18
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
753 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
7
Deluxe Ocean View Double
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
388 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Royal Suite King Hot Tub Adults Only +18
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
667 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
8
Deluxe Ocean View King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
388 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Deluxe Swim Up King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
570 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
10
Grand Villa Master Suite Ocean Front
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
926 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independientePiscina de inmersión
7
Royal Master Suite Hot Tub Adults Only +18
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1023 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoBañera de hidromasaje privada interiorBañera de hidromasaje privada
4
Villa Junior Suite Plunge Pool
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
527 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersión
5
Master Suite
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Murphy Bed
Capacidad: 4
786 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independienteBañera de hidromasaje privada al aire libreBañera de hidromasaje privada
7
Grand Royal Suite Hot Tub Adults Only +18
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1109 ft²
Balcón o patioAire acondicionadoConexión Wi-Fi (gratuita)Baño privadoPiscina de inmersiónBañera de hidromasaje privada interior
Reseñas de los huéspedes sobre Grand Park Royal Cancún Caribe
8.1
Muy bueno
Basado en 2406 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
50%
Familia
29%
Grupo
17%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, los viajeros describen el Grand Park Royal Cancun - All Inclusive como un pequeño complejo frente a la playa con personal amable y jardines bonitos, pero las experiencias son variadas debido a las insistentes ventas de multipropiedad, la comida irregular y las renovaciones que han cerrado la piscina principal.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, los viajeros describen el Grand Park Royal Cancun - All Inclusive como un pequeño complejo frente a la playa con personal amable y jardines bonitos, pero las experiencias son variadas debido a las insistentes ventas de multipropiedad, la comida irregular y las renovaciones que han cerrado la piscina principal.
Muchos valoran la playa amplia y bien cuidada, la ubicación céntrica en la Zona Hotelera y el útil servicio de mayordomo. Las habitaciones a menudo tienen vistas fuertes al océano, aunque algunas están anticuadas o son ruidosas, y hay problemas con el aire acondicionado, el agua caliente o el Wi‑Fi en varias estancias. La comida es impredecible, con cierres ocasionales, bufé repetitivos y esperas, mientras que el entretenimiento es tranquilo y las piscinas cierran temprano. Espere una estancia frente a la playa agradable y cómoda, atenuada por la presión de las ventas y las renovaciones en curso.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Muchas reseñas mencionan renovaciones que cerraron la piscina principal y provocaron ruido durante el día, mientras que la piscina solo para adultos y el acceso a la playa permanecieron disponibles. El entretenimiento es modesto con horarios de cierre temprano de la piscina, y algunos dicen que el gimnasio o el spa son básicos.
Reseñas de huéspedes relacionadas
6
Rodrigo A
10 ene 2025
·
Se alojó 3 noches
el area de la alberca estaba en construccion...aunque la alberca nos dijeron que ya estaba lista, habia todavia unos 100m2 entre la alberca y la playa con mallas de protección en la que se podia ver que estaba en construcción con decenas de trabajadores y con maquinas moviendose sobre la playa e incluso dentro de la propiedad. Nos hubiera gustado que nos dijeran que un area tan importante como la playa y la alberca estaba en plena construcción.
el area de la alberca estaba en construccion...aunque la alberca nos dijeron que ya estaba lista, habia todavia unos 100m2 entre la alberca y la playa con mallas de protección en la que se podia ver que estaba en construcción con decenas de trabajadores y con maquinas moviendose sobre la playa e incluso dentro de la propiedad. Nos hubiera gustado que nos dijeran que un area tan importante como la playa y la alberca estaba en plena construcción.
10
Tatyana
22 nov 2025
·
Se alojó 12 noches
It’s my third year of visiting Cancun and the best hotel I’ve seen. Great gym, sauna, clean room and assorted food, happy that there was an European food like. I loved that there is pool and beach side for adults only. I loved the little cafeteria with coffee and ice cream available for all day. Special thanks to Ganzalo our servant who was the best and most helpful person
It’s my third year of visiting Cancun and the best hotel I’ve seen. Great gym, sauna, clean room and assorted food, happy that there was an European food like. I loved that there is pool and beach side for adults only. I loved the little cafeteria with coffee and ice cream available for all day. Special thanks to Ganzalo our servant who was the best and most helpful person
8
Sokhary
3 nov 2025
·
Se alojó 4 noches
Everything was great. Only thing we’d hope for is the pool to open longer than 8pm.
Everything was great. Only thing we’d hope for is the pool to open longer than 8pm.
10
Zeal
31 may 2025
·
Se alojó 4 noches
Great property, great location, great service. We were here for 4 days. - Airport transfer: They provide free airport shuttle only if you book directly through them for 4 nights. Since we booked through expedia, we had to make own arrangements. - Rooms: We booked king ocean view room. It was large, well-equipped. We got one on ground floor, but I'm assuming the higher floor ones would have better ocean view. They clean & stock up the room everyday. You get additional 1 room service request for free/day. But we didn't need it. - Food: There are 4 restaurants. Food is good/mediocre. Some items are a hit & miss. We liked the italian place best. Except for Hibachi, restrnts don't need reservations. Service was quick & good, except for the asian place (slow service). You will always have something to eat (even outside of lunch/dinner hours) since there was a pool side snack corner serving burgers, a cafe serving coffee, fruits and desserts all day. - Amenities: There were 2 huge pools. Pool towels always available that you could take to the beach. There were multiple activities everyday (Foam party, beach volleyball, music). Each pool had swim up bar with great quick service. They will make drinks the way you want them. The staff always kept area clean, also waited on us while we were inside pool. Nobody pressurized us for tips!! - There was a bus-stop right outside the hotel. Direct beach access. Enough beach chairs. You could book activities with AquaWorld from inside hotel.
Great property, great location, great service. We were here for 4 days. - Airport transfer: They provide free airport shuttle only if you book directly through them for 4 nights. Since we booked through expedia, we had to make own arrangements. - Rooms: We booked king ocean view room. It was large, well-equipped. We got one on ground floor, but I'm assuming the higher floor ones would have better ocean view. They clean & stock up the room everyday. You get additional 1 room service request for free/day. But we didn't need it. - Food: There are 4 restaurants. Food is good/mediocre. Some items are a hit & miss. We liked the italian place best. Except for Hibachi, restrnts don't need reservations. Service was quick & good, except for the asian place (slow service). You will always have something to eat (even outside of lunch/dinner hours) since there was a pool side snack corner serving burgers, a cafe serving coffee, fruits and desserts all day. - Amenities: There were 2 huge pools. Pool towels always available that you could take to the beach. There were multiple activities everyday (Foam party, beach volleyball, music). Each pool had swim up bar with great quick service. They will make drinks the way you want them. The staff always kept area clean, also waited on us while we were inside pool. Nobody pressurized us for tips!! - There was a bus-stop right outside the hotel. Direct beach access. Enough beach chairs. You could book activities with AquaWorld from inside hotel.
10
Marie L
16 dic 2024
·
Se alojó 5 noches
Did not revive any information prior to stay that pool was under construction. Smaller pool was crowded. Not given any VIP upgrades for Expedia status.
Did not revive any information prior to stay that pool was under construction. Smaller pool was crowded. Not given any VIP upgrades for Expedia status.
8
Kenisha
7 mar 2025
·
Se alojó 4 noches
I hand a wonderful stay. The only downfall was were we not aware that construction on one of the pools were underway. But the resort did have another pool (smaller) & beach access so it worked out.
I hand a wonderful stay. The only downfall was were we not aware that construction on one of the pools were underway. But the resort did have another pool (smaller) & beach access so it worked out.
6
Kim
13 dic 2024
·
Se alojó 6 noches
Property is undergoing major renovations. One tower is fully gutted/being rebuilt; and the entire main pool complex is not usable either. Adult pool is open for everyone. That being said, the premium tower we stayed in had amazing beach front views, and was far enough from the construction that it wasn’t super intrusive. The resort has wonderful staff and service. Our VIP butler Yajahira was fabulous—booking restaurants and beach cabanas for us and helping plan excursions. Food is average for an all inclusive; the buffet was hit or miss, but we really enjoyed the Italian and Asian themed restaurants. Would probably stay here again once the construction is finished.
Property is undergoing major renovations. One tower is fully gutted/being rebuilt; and the entire main pool complex is not usable either. Adult pool is open for everyone. That being said, the premium tower we stayed in had amazing beach front views, and was far enough from the construction that it wasn’t super intrusive. The resort has wonderful staff and service. Our VIP butler Yajahira was fabulous—booking restaurants and beach cabanas for us and helping plan excursions. Food is average for an all inclusive; the buffet was hit or miss, but we really enjoyed the Italian and Asian themed restaurants. Would probably stay here again once the construction is finished.
10
Denise
20 ago 2025
·
Se alojó 6 noches
Fantastic place for a vacation; family, friends or romantic partners. There are three restaurants to choose from plus the buffet. Food is good. Two pools one for families a one for adults. Both very nice plenty of activities and entertainment.
Fantastic place for a vacation; family, friends or romantic partners. There are three restaurants to choose from plus the buffet. Food is good. Two pools one for families a one for adults. Both very nice plenty of activities and entertainment.
4
Laura
6 dic 2024
·
Se alojó 4 noches
The main pool was closed for remodeling with nonstop noise from construction crew yet no compensation was offered. The hotel is very outdated and the food is not great. The concierge tried to trick me into believing we would get a certificate for free future stay for the inconvenience when really it was to try to to get me to go to the breakfast to listen to the timeshare spill. I did not accept therefore the certificate was not honored even though she said it was for “the inconvenience”.
The main pool was closed for remodeling with nonstop noise from construction crew yet no compensation was offered. The hotel is very outdated and the food is not great. The concierge tried to trick me into believing we would get a certificate for free future stay for the inconvenience when really it was to try to to get me to go to the breakfast to listen to the timeshare spill. I did not accept therefore the certificate was not honored even though she said it was for “the inconvenience”.
8
Judith May Nicolle
30 ene 2025
·
Se alojó 7 noches
Great size resort for walkability. Staff and service was great. Not very many dining options but Oriental and Italian restaurants were terrific. Pools are too cold and the hot tub was barely warm. Ocean is often too rough for swimming here. If you just want to relax, eat and imbibe, this is your resort
Great size resort for walkability. Staff and service was great. Not very many dining options but Oriental and Italian restaurants were terrific. Pools are too cold and the hot tub was barely warm. Ocean is often too rough for swimming here. If you just want to relax, eat and imbibe, this is your resort
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Los huéspedes elogian con frecuencia las habitaciones y los jardines muy limpios con servicio de limpieza y preparación de camas regular. Algunos mencionan plagas o fallas ocasionales en el mantenimiento.
Reseñas de huéspedes relacionadas
2
Debra
20 ene 2026
·
Se alojó 8 noches
This should not be classified as a luxury hotel. It was very basic. Buffet food awful. Never hot. Saw cockroach wandering amongst the food (see attached picture) Staff (with the exception of reservations/front desk) were friendly and helpful. Front desk rude and disrespectful I would NOT recommend this place to anyone. Very overpriced for what you get Nightly entertainment was a joke
This should not be classified as a luxury hotel. It was very basic. Buffet food awful. Never hot. Saw cockroach wandering amongst the food (see attached picture) Staff (with the exception of reservations/front desk) were friendly and helpful. Front desk rude and disrespectful I would NOT recommend this place to anyone. Very overpriced for what you get Nightly entertainment was a joke
8
Oleksiy
27 nov 2025
·
Se alojó 5 noches
Clean room
Clean room
10
Francis L
21 ene 2025
·
Se alojó 10 noches
Overall this resort is wonderful. The beach and pool areas are kept very clean and there are plenty of loungers around so no need to reserve early. The towel service was lovely. I was able each day to get as many towels as I wanted and refresh them throughout the day. There are 2 places to swap towels and I found that convenient. The hotel and restaurants are maintained meticulously well with a cleaning standard that I appreciate. Cleaning service included daytime cleaning as well as evening tidy up and turn down service. Butler service was top notch. Jessica went out of her way to explain every day what the activities were around the hotel for day time and evening time and arranging anything we needed. The food is spectacular, especially enjoyed the hibachi and the menu at Koi )the Japanese specialty restaurant). Amazing food. Top shelf liquor available on request. Few things to note : our air conditioning didn’t work throughout our stay. We called for maintenance twice and although the service men said they fixed it they did not actually fix it. We slept with our patio open instead (6the floor) Hotel is currently under renovation, People to note: Fermin (sp.) the breakfast chef Yolanda, Erika, Hector 1 were excellent beach and pool side servers. Top notch. Hector 2, and Carlos are beach bar chefs and were lovely and jovial. Angel at the lobby bar will make you any kind of fancy drink you can find off google. Excellent bar chef.
Overall this resort is wonderful. The beach and pool areas are kept very clean and there are plenty of loungers around so no need to reserve early. The towel service was lovely. I was able each day to get as many towels as I wanted and refresh them throughout the day. There are 2 places to swap towels and I found that convenient. The hotel and restaurants are maintained meticulously well with a cleaning standard that I appreciate. Cleaning service included daytime cleaning as well as evening tidy up and turn down service. Butler service was top notch. Jessica went out of her way to explain every day what the activities were around the hotel for day time and evening time and arranging anything we needed. The food is spectacular, especially enjoyed the hibachi and the menu at Koi )the Japanese specialty restaurant). Amazing food. Top shelf liquor available on request. Few things to note : our air conditioning didn’t work throughout our stay. We called for maintenance twice and although the service men said they fixed it they did not actually fix it. We slept with our patio open instead (6the floor) Hotel is currently under renovation, People to note: Fermin (sp.) the breakfast chef Yolanda, Erika, Hector 1 were excellent beach and pool side servers. Top notch. Hector 2, and Carlos are beach bar chefs and were lovely and jovial. Angel at the lobby bar will make you any kind of fancy drink you can find off google. Excellent bar chef.
2
Behrouz
2 may 2025
·
Se alojó 4 noches
I never go to this property again I go to the room. It was not clean.
I never go to this property again I go to the room. It was not clean.
8
Adriana
5 ene 2026
·
Se alojó 3 noches
Limpieza de la habitación. Salieron bichos
Limpieza de la habitación. Salieron bichos
10
Penny
3 oct 2025
·
Se alojó 4 noches
We visit Cancun every year for my husband’s birthday and this was our first time staying at this hotel. We had an ocean view room and it was amazingly beautiful. The cleanliness of this hotel amazed me. The staff continuously cleaned all hours of the day. Our particular room was cleaned in the morning and again in the evening when we went down for dinner. That was quite the surprise for us. Room service was excellent as we had a wonderful breakfast in our suite before starting our day. We booked a tour with the concierge staff on property and it was absolutely wonderful. We highly recommend this property if you’re looking for a clean, safe, and quiet place to relax. It was great and we plan to revisit in the future.
We visit Cancun every year for my husband’s birthday and this was our first time staying at this hotel. We had an ocean view room and it was amazingly beautiful. The cleanliness of this hotel amazed me. The staff continuously cleaned all hours of the day. Our particular room was cleaned in the morning and again in the evening when we went down for dinner. That was quite the surprise for us. Room service was excellent as we had a wonderful breakfast in our suite before starting our day. We booked a tour with the concierge staff on property and it was absolutely wonderful. We highly recommend this property if you’re looking for a clean, safe, and quiet place to relax. It was great and we plan to revisit in the future.
10
Janet Carol
6 mar 2025
·
Se alojó 7 noches
The property has beautiful grounds. Our room was spacious. Every area was well maintained and so clean! Staff was so friendly and helpful. The food was great! The beach was wide and the water was beautiful. My husband and I had a wonderful time here. I hope to return.
The property has beautiful grounds. Our room was spacious. Every area was well maintained and so clean! Staff was so friendly and helpful. The food was great! The beach was wide and the water was beautiful. My husband and I had a wonderful time here. I hope to return.
8
Therese
6 nov 2025
·
Se alojó 9 noches
Very clean
Very clean
8
Artem
8 ene 2025
·
Se alojó 7 noches
Property is okay, just not luxury (at least not yet). Start off with negatives: 1) The property is undergoing construction, which was not disclosed on the website. So there was noise and not all amenities were open (hot tub, a main bar, etc). However, the new rooms should look really nice, so definitely worth waiting until construction is done to get the best experience. 2) Rooms were great, but no slippers or bathrobe was provided (even after we booked a spa treatment, we couldn't borrow the bathrobes for our stay). 3) The single-pane windows allow a lot of noise to come through the room. With the wind, it feels like we're inside a wind tunnel. 4) Mini fridge was refilled once during our entire week stay. When I called the front desk for service, they said to use the App to order it there. 5) The App itself. No one told us about the App or the code to log into it. You need it to book room service. Concierge was more concerned about the high-pressure sales pitch rather than the comfort of our stay. 6) Beach had no bar or food that can be brought when using cabana. Poor staff has to walk over to the adult pool in order to get drinks there and bring it down to you at the beach. Not a dealbreaker, but the service was slow. Now the good: 1) Property is centrally located in the heart of Cancun hotel zone, so easy to get to/from the airport. 2) The staff was great, especially Yolanda, who served us food/drinks at the beach when she was supposed to only serve drinks.
Property is okay, just not luxury (at least not yet). Start off with negatives: 1) The property is undergoing construction, which was not disclosed on the website. So there was noise and not all amenities were open (hot tub, a main bar, etc). However, the new rooms should look really nice, so definitely worth waiting until construction is done to get the best experience. 2) Rooms were great, but no slippers or bathrobe was provided (even after we booked a spa treatment, we couldn't borrow the bathrobes for our stay). 3) The single-pane windows allow a lot of noise to come through the room. With the wind, it feels like we're inside a wind tunnel. 4) Mini fridge was refilled once during our entire week stay. When I called the front desk for service, they said to use the App to order it there. 5) The App itself. No one told us about the App or the code to log into it. You need it to book room service. Concierge was more concerned about the high-pressure sales pitch rather than the comfort of our stay. 6) Beach had no bar or food that can be brought when using cabana. Poor staff has to walk over to the adult pool in order to get drinks there and bring it down to you at the beach. Not a dealbreaker, but the service was slow. Now the good: 1) Property is centrally located in the heart of Cancun hotel zone, so easy to get to/from the airport. 2) The staff was great, especially Yolanda, who served us food/drinks at the beach when she was supposed to only serve drinks.
10
Elizabeth
9 nov 2025
·
Se alojó 3 noches
Clean rooms and amazing service:) overall 10/10
Clean rooms and amazing service:) overall 10/10
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Habitaciones
Las habitaciones a menudo tienen excelentes vistas al océano y buen espacio, especialmente las villas y las categorías con acceso directo a la piscina. Varios mencionan acabados anticuados, ruido a través de puertas o paredes, aire acondicionado o agua caliente inconsistentes y Wi-Fi irregular en la habitación.
Reseñas de huéspedes relacionadas
8
Jian Yu
31 dic 2025
·
Se alojó 7 noches
The staff are friendly. The beach is amazing. We like Italian and Mexican restaurants. The only thing is the room. The room is clean but needs renovation. There is a wooden door between us and neighbors. We can hear kids yelling at midnight and a couple having sex for another two nights. It’s rather embarrassing to stay in the room with teens.
The staff are friendly. The beach is amazing. We like Italian and Mexican restaurants. The only thing is the room. The room is clean but needs renovation. There is a wooden door between us and neighbors. We can hear kids yelling at midnight and a couple having sex for another two nights. It’s rather embarrassing to stay in the room with teens.
8
Ana
12 may 2025
·
Se alojó 6 noches
Enjoy the staff service however the Wi-Fi in our room never worked. Informed reception but was told to call technician who was unable to fix it. Then they offered to move us room which we did not take since it was already halfway through our stay.
Enjoy the staff service however the Wi-Fi in our room never worked. Informed reception but was told to call technician who was unable to fix it. Then they offered to move us room which we did not take since it was already halfway through our stay.
6
Miranda
6 mar 2025
·
Se alojó 1 noche
Beautiful hotel, great pool and restaurants but they put my room right next to one of the restaurants and the constant noise in the early morning was annoying
Beautiful hotel, great pool and restaurants but they put my room right next to one of the restaurants and the constant noise in the early morning was annoying
8
Edzel
30 jun 2025
·
Se alojó 6 noches
The property was beautiful. The service was excellent. The room had issues. Coffee maker had to be replaced. Certain outlets did not work. Sliding door to the balcony was falling apart. A/C only cold down to a certain degree and was uncomfortable during certain times of the day. There are 5 restaurants on the premises and they were ok. None were outstanding. The pools were clean and fun but got crowded cause the beaches were unswimable cause of the amount of sea weed. Over all, I give the and A for the beauty of the property, D for the room, A for the staff getting things right, C for the food. We will be trying a different venue next trip. But thank you for this experience
The property was beautiful. The service was excellent. The room had issues. Coffee maker had to be replaced. Certain outlets did not work. Sliding door to the balcony was falling apart. A/C only cold down to a certain degree and was uncomfortable during certain times of the day. There are 5 restaurants on the premises and they were ok. None were outstanding. The pools were clean and fun but got crowded cause the beaches were unswimable cause of the amount of sea weed. Over all, I give the and A for the beauty of the property, D for the room, A for the staff getting things right, C for the food. We will be trying a different venue next trip. But thank you for this experience
10
Kenneth
23 nov 2025
·
Se alojó 7 noches
Room was great and just like the pictures we had the grand master villa on the oceanfront. Food was fantastic all the staff were amazing and friendly. We had a butler for the week it comes with the villas . Her name was Jessica she was amazing. We had a group of 10 people down there. She reserved our bali beds and made all of our dinner reservations, sent us the daily schedule with her recommendations and was available for anything else we needed. If you can please request her, she was amazing. She organized our transport as well. Big shout out to Jessica she really did everything she could to make it our dream vacation. The beach was second to none. If you're looking for a relaxing vacation in a smaller resort . This is the place for you. Everything is nicely spread out for a smaller resort and not overcrowded
Room was great and just like the pictures we had the grand master villa on the oceanfront. Food was fantastic all the staff were amazing and friendly. We had a butler for the week it comes with the villas . Her name was Jessica she was amazing. We had a group of 10 people down there. She reserved our bali beds and made all of our dinner reservations, sent us the daily schedule with her recommendations and was available for anything else we needed. If you can please request her, she was amazing. She organized our transport as well. Big shout out to Jessica she really did everything she could to make it our dream vacation. The beach was second to none. If you're looking for a relaxing vacation in a smaller resort . This is the place for you. Everything is nicely spread out for a smaller resort and not overcrowded
6
Roberto
13 dic 2025
·
Se alojó 7 noches
Quarto muito espaçoso, cama ótima, chuveiro bom. Roupa de cama e banho excelentes. Equipe funcionários muito prestativos
Quarto muito espaçoso, cama ótima, chuveiro bom. Roupa de cama e banho excelentes. Equipe funcionários muito prestativos
10
Sharol Morales
26 sept 2025
·
Se alojó 5 noches
Our room so clean, ocean views, was so relaxing and quite very accommodating ❤️
Our room so clean, ocean views, was so relaxing and quite very accommodating ❤️
8
Daniel
2 feb 2026
·
Se alojó 7 noches
We stayed in Room Master Suite - the room was very old and needs some renovation and upgrading. Food was ok but they needs some more restaurants. Best food at the flor the sal. Italian restaurant was really bad. The location is the best, just wonderful and beach is awesome.
We stayed in Room Master Suite - the room was very old and needs some renovation and upgrading. Food was ok but they needs some more restaurants. Best food at the flor the sal. Italian restaurant was really bad. The location is the best, just wonderful and beach is awesome.
10
Randriquis
28 abr 2025
·
Se alojó 2 noches
Insulation in the elevators was horrible. Very hot. AC in the room were mid at best Other than that, I would return
Insulation in the elevators was horrible. Very hot. AC in the room were mid at best Other than that, I would return
4
vallery
18 nov 2025
·
Se alojó 3 noches
Super large openings around door so you can hear everything. I could hear people’s thoughts in the room next to me. Heard someone past gas by the door and laugh. Had large ants crawling in bathroom often so treated them like my pets. Second day there sewage was backed up (neither me nor my partner took any dumbs at that time). Had room with swim up pool and pool was ice cold at all times. Only really good food that I had was at steakhouse (which you pay for). Phone was never fixed in room. Staff was lovely enjoyed that you didn’t have people trying to get you to buy something at all times. Does have quick access to beach. Everytime I tried to connect phone to tv I could hear it connecting to neighbors room. Back to the food, I got food poisoning from a burger (which are just sitting out in open so guess that’s my fault for even trying it) so I was out for a whole day. The cafe spot when you enter is good. So overall worse place I’ve stayed of all the places in that area. Staff is what makes me give 2 stars I Wouldn’t recommend.
Super large openings around door so you can hear everything. I could hear people’s thoughts in the room next to me. Heard someone past gas by the door and laugh. Had large ants crawling in bathroom often so treated them like my pets. Second day there sewage was backed up (neither me nor my partner took any dumbs at that time). Had room with swim up pool and pool was ice cold at all times. Only really good food that I had was at steakhouse (which you pay for). Phone was never fixed in room. Staff was lovely enjoyed that you didn’t have people trying to get you to buy something at all times. Does have quick access to beach. Everytime I tried to connect phone to tv I could hear it connecting to neighbors room. Back to the food, I got food poisoning from a burger (which are just sitting out in open so guess that’s my fault for even trying it) so I was out for a whole day. The cafe spot when you enter is good. So overall worse place I’ve stayed of all the places in that area. Staff is what makes me give 2 stars I Wouldn’t recommend.
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Servicio
El personal y los mayordomos son ampliamente elogiados por ser amables y atentos. Muchos también mencionan las insistentes ventas de multipropiedad o membresías y algunos retrasos en el check-in o una atención inconsistente en la recepción.
Reseñas de huéspedes relacionadas
10
Jarred Winfred
18 oct 2025
·
Se alojó 4 noches
Very friendly staff. Very clean hotel with good food options. Bar staff is very attentive. Beach is well manicured, raked every morning. Plenty of beach seating during our stay. Will definitely come back.
Very friendly staff. Very clean hotel with good food options. Bar staff is very attentive. Beach is well manicured, raked every morning. Plenty of beach seating during our stay. Will definitely come back.
10
Susan
23 ago 2025
·
Se alojó 10 noches
The staff is the best part of the stay. Hostesses Manuela, Diana, Alejandra, and Maria José make you feel at home. The waiters are so attentive, José, José, Ivan, and Erika. In Café Sol, Edgar is the best! The entertainment staff are superb: Dario, Leonardo, Ramon, Miguel, Kimberly, and Christina! We have been coming to this resort since 2015 and will continue to do so as long as the caring staff remains.
The staff is the best part of the stay. Hostesses Manuela, Diana, Alejandra, and Maria José make you feel at home. The waiters are so attentive, José, José, Ivan, and Erika. In Café Sol, Edgar is the best! The entertainment staff are superb: Dario, Leonardo, Ramon, Miguel, Kimberly, and Christina! We have been coming to this resort since 2015 and will continue to do so as long as the caring staff remains.
10
Gonzalo villa
31 ago 2025
·
Se alojó 8 noches
I don’t like that the staff was trying to sell room upgrades and time share telling us the room was not ready when it was . Constantly asking to go to time share events each time you walk in the main lobby
I don’t like that the staff was trying to sell room upgrades and time share telling us the room was not ready when it was . Constantly asking to go to time share events each time you walk in the main lobby
8
David
18 feb 2026
·
Se alojó 5 noches
4 Stars - Stunning, Nature-Filled Grounds and Wonderful Staff, But the Room and Food Fell Short I’m giving 4 out of 5 stars, and it’s just barely. I almost went with 3 because of a few issues that affected day-to-day comfort, but the strengths here are real. The Grounds (the standout) Let me correct something clearly: the outdoor grounds are impeccable. Honestly, they’re the most beautiful I’ve seen in the Hotel Zone, and they convey real nature in a way most properties simply do not. The landscaping feels intentional, lush, and thoughtfully maintained. Walking the property is genuinely enjoyable, and if you’re someone who loves being surrounded by greenery and a “tropical” vibe that feels authentic, this place nails it. Service (another major strength) The staff are the other reason this review stays at 4 stars. Across roles, the people working here were polite, considerate, and dedicated. Even when something missed the mark, the tone was still respectful and kind.
4 Stars - Stunning, Nature-Filled Grounds and Wonderful Staff, But the Room and Food Fell Short I’m giving 4 out of 5 stars, and it’s just barely. I almost went with 3 because of a few issues that affected day-to-day comfort, but the strengths here are real. The Grounds (the standout) Let me correct something clearly: the outdoor grounds are impeccable. Honestly, they’re the most beautiful I’ve seen in the Hotel Zone, and they convey real nature in a way most properties simply do not. The landscaping feels intentional, lush, and thoughtfully maintained. Walking the property is genuinely enjoyable, and if you’re someone who loves being surrounded by greenery and a “tropical” vibe that feels authentic, this place nails it. Service (another major strength) The staff are the other reason this review stays at 4 stars. Across roles, the people working here were polite, considerate, and dedicated. Even when something missed the mark, the tone was still respectful and kind.
10
Randall
21 dic 2024
·
Se alojó 4 noches
This is our 3rd time visiting this property! The staff is absolutely the best! Very friendly, helpful and always smiling and willing to assist. Furthermore our butler Jessica is so amazing and has been great every time we visit! She is very knowledgeable of the property and helped us with booking restaurants, cabanas, and anything else we need she would be able to assist! Also, Marie Josè works for the excursions and events part of the resort. She helped us book some excursions on several occasions. She’s very nice, knowledgeable of the different things you can do in Cancun! Definitely recommend her when staying there! The only thing this time that was a bummer was the construction on the pool. 😞 We wished it would have already been finished but we understand resorts have to make renovations so we didn’t let it prevent us from having a great time. The other pool on the resort was open and is nice also. This place is great and we will be back again in the future. As someone who has been here 3x I highly recommend this resort!
This is our 3rd time visiting this property! The staff is absolutely the best! Very friendly, helpful and always smiling and willing to assist. Furthermore our butler Jessica is so amazing and has been great every time we visit! She is very knowledgeable of the property and helped us with booking restaurants, cabanas, and anything else we need she would be able to assist! Also, Marie Josè works for the excursions and events part of the resort. She helped us book some excursions on several occasions. She’s very nice, knowledgeable of the different things you can do in Cancun! Definitely recommend her when staying there! The only thing this time that was a bummer was the construction on the pool. 😞 We wished it would have already been finished but we understand resorts have to make renovations so we didn’t let it prevent us from having a great time. The other pool on the resort was open and is nice also. This place is great and we will be back again in the future. As someone who has been here 3x I highly recommend this resort!
8
Terence
10 feb 2025
·
Se alojó 7 noches
The concierge is not-so-cleverly disguised. They are more recruiters for Time Share/Club Members than anything else... I found this to be a huge turn off. Before you get to go to your room (after) a long day of travel, the hotel will very deviously set you up with one of these concierge types, they'll take you on a tour of the grounds (why?) and arrange for you to attend a presentation. Other than that, the resort is well kept, clean, and comfortable. Serving staff in the a la carte's is exceptional! Maid staff - also exceptional! Massive beach area! Pool serving staff excellent (Erika)! They do offer golf cart rides for those with mobility issues - be warned: this resort is spread out with a couple inclines and you're walking on stone paths, but easy figure out the lay of the land. I'd say overall, slightly above average - with a few quirks. The Italian restaurant has great service, atmosphere, and salad bar, but the main courses are 6.5/10 at best.
The concierge is not-so-cleverly disguised. They are more recruiters for Time Share/Club Members than anything else... I found this to be a huge turn off. Before you get to go to your room (after) a long day of travel, the hotel will very deviously set you up with one of these concierge types, they'll take you on a tour of the grounds (why?) and arrange for you to attend a presentation. Other than that, the resort is well kept, clean, and comfortable. Serving staff in the a la carte's is exceptional! Maid staff - also exceptional! Massive beach area! Pool serving staff excellent (Erika)! They do offer golf cart rides for those with mobility issues - be warned: this resort is spread out with a couple inclines and you're walking on stone paths, but easy figure out the lay of the land. I'd say overall, slightly above average - with a few quirks. The Italian restaurant has great service, atmosphere, and salad bar, but the main courses are 6.5/10 at best.
8
Sonia
23 jul 2025
·
Se alojó 5 noches
Check-In Quick process (about 15 min) in a spacious lobby with seating. No welcome drink offered. We inquired about reserving a Bali bed ($400 p/d), and that it would be best to upgrade to The Royal for $500 extra for our full stay. Isaias was polite, but our room keys didn’t work, so we had to return to the front desk. Membership Sales Avoid the timeshare tour! They promise 90 minutes, but we were stuck for nearly 2.5 hours and passed through 7 different people. After repeatedly saying no, we had to walk out. Pushy and unprofessional—do yourself a favor and skip it. Butler Service Jessica was amazing! Although we weren’t contacted on time, once we met her, she provided 5-star service—great communication via WhatsApp, handled all our dinner reservations, and reserved our Bali bed daily. She truly elevated our experience. Restaurants • La Veranda: Great buffet, Fermin on the grill was fantastic. • Flor de Sal: Friendly staff, but food took 30+ mins. Great cappuccinos. • Koi: Fun hibachi experience, food was okay but not hot. • Café Solé: Great spot for ice cream, pastries, and light bites. Adult Pool Bar Belmai, Fanny, and Santiago gave us exceptional service by the premier pool. Very attentive and friendly! Beach Seaweed was heavy in July—beach closed 4 out of 5 days. Luckily, the water cleared on our last day and we enjoyed it with a Bali bed. Check-Out Seamless! Jessica arranged luggage pick-up and our taxi. We relaxed at La Veranda and Cassis Bar until departure.
Check-In Quick process (about 15 min) in a spacious lobby with seating. No welcome drink offered. We inquired about reserving a Bali bed ($400 p/d), and that it would be best to upgrade to The Royal for $500 extra for our full stay. Isaias was polite, but our room keys didn’t work, so we had to return to the front desk. Membership Sales Avoid the timeshare tour! They promise 90 minutes, but we were stuck for nearly 2.5 hours and passed through 7 different people. After repeatedly saying no, we had to walk out. Pushy and unprofessional—do yourself a favor and skip it. Butler Service Jessica was amazing! Although we weren’t contacted on time, once we met her, she provided 5-star service—great communication via WhatsApp, handled all our dinner reservations, and reserved our Bali bed daily. She truly elevated our experience. Restaurants • La Veranda: Great buffet, Fermin on the grill was fantastic. • Flor de Sal: Friendly staff, but food took 30+ mins. Great cappuccinos. • Koi: Fun hibachi experience, food was okay but not hot. • Café Solé: Great spot for ice cream, pastries, and light bites. Adult Pool Bar Belmai, Fanny, and Santiago gave us exceptional service by the premier pool. Very attentive and friendly! Beach Seaweed was heavy in July—beach closed 4 out of 5 days. Luckily, the water cleared on our last day and we enjoyed it with a Bali bed. Check-Out Seamless! Jessica arranged luggage pick-up and our taxi. We relaxed at La Veranda and Cassis Bar until departure.
2
lynn
19 oct 2025
·
Se alojó 5 noches
Expedia booked the trip and when I went to resort they extorted me for additional money said Expedia gave them wrong info. To me this is an Expedia and grand royal problem. They followed me around the resort; all staff knew about the problem and then locked me out of my room. Lidia the manager was rude. If you can have Expedia contact me to resolve this that would be great. Lidia was unprofessional and rude. Rolling her eyes at me.
Expedia booked the trip and when I went to resort they extorted me for additional money said Expedia gave them wrong info. To me this is an Expedia and grand royal problem. They followed me around the resort; all staff knew about the problem and then locked me out of my room. Lidia the manager was rude. If you can have Expedia contact me to resolve this that would be great. Lidia was unprofessional and rude. Rolling her eyes at me.
6
Kim
21 may 2025
·
Se alojó 4 noches
Ok property, food was fine, tons of helpful staff however not at the front desk. Took forever to check in and check out.
Ok property, food was fine, tons of helpful staff however not at the front desk. Took forever to check in and check out.
10
Tim
7 dic 2025
·
Se alojó 3 noches
Staff was excellent!
Staff was excellent!
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Ubicación
Ubicado frente a la playa en la Zona Hotelera, con fácil acceso en autobús a tiendas y atracciones; la playa en sí es un punto destacado. En ocasiones, las algas o las restricciones de los salvavidas limitan la natación.
Reseñas de huéspedes relacionadas
10
Vanessa Lynn
14 dic 2024
·
Se alojó 4 noches
I really liked that there was a bus stop right outside the hotel. You can pay $1 to get you to any destination on the hotel strip. The hotel staff was so nice and the hotel itself was clean. They were doing construction while we were there which was a bummer, but I do know once that is complete the hotel will be beautiful. It’s walkable to the beach and you can use the beach cabanas!
I really liked that there was a bus stop right outside the hotel. You can pay $1 to get you to any destination on the hotel strip. The hotel staff was so nice and the hotel itself was clean. They were doing construction while we were there which was a bummer, but I do know once that is complete the hotel will be beautiful. It’s walkable to the beach and you can use the beach cabanas!
8
Harsh Sandip
30 mar 2025
·
Se alojó 7 noches
Really good property and service. We stayed for a week in January. Really liked our stay. Staff were really friendly and good. Nice and clean beach.
Really good property and service. We stayed for a week in January. Really liked our stay. Staff were really friendly and good. Nice and clean beach.
10
Kenneth
23 nov 2025
·
Se alojó 7 noches
Room was great and just like the pictures we had the grand master villa on the oceanfront. Food was fantastic all the staff were amazing and friendly. We had a butler for the week it comes with the villas . Her name was Jessica she was amazing. We had a group of 10 people down there. She reserved our bali beds and made all of our dinner reservations, sent us the daily schedule with her recommendations and was available for anything else we needed. If you can please request her, she was amazing. She organized our transport as well. Big shout out to Jessica she really did everything she could to make it our dream vacation. The beach was second to none. If you're looking for a relaxing vacation in a smaller resort . This is the place for you. Everything is nicely spread out for a smaller resort and not overcrowded
Room was great and just like the pictures we had the grand master villa on the oceanfront. Food was fantastic all the staff were amazing and friendly. We had a butler for the week it comes with the villas . Her name was Jessica she was amazing. We had a group of 10 people down there. She reserved our bali beds and made all of our dinner reservations, sent us the daily schedule with her recommendations and was available for anything else we needed. If you can please request her, she was amazing. She organized our transport as well. Big shout out to Jessica she really did everything she could to make it our dream vacation. The beach was second to none. If you're looking for a relaxing vacation in a smaller resort . This is the place for you. Everything is nicely spread out for a smaller resort and not overcrowded
10
Marcy
3 abr 2025
·
Se alojó 6 noches
This property was filled with lush greenery and beautiful landscaping among the large pools that caught the vast ocean views. We loved the cleanliness and coziness of the hotel and patios and rooms. They were stunning to stay in! We loved the staff who were attentive, kind and very helpful. The ocean views and beach property was the best I have seen yet! You don't want to miss out! Go to Grand Park Royal because you will be back! Guaranteed!
This property was filled with lush greenery and beautiful landscaping among the large pools that caught the vast ocean views. We loved the cleanliness and coziness of the hotel and patios and rooms. They were stunning to stay in! We loved the staff who were attentive, kind and very helpful. The ocean views and beach property was the best I have seen yet! You don't want to miss out! Go to Grand Park Royal because you will be back! Guaranteed!
10
Zeal
31 may 2025
·
Se alojó 4 noches
Great property, great location, great service. We were here for 4 days. - Airport transfer: They provide free airport shuttle only if you book directly through them for 4 nights. Since we booked through expedia, we had to make own arrangements. - Rooms: We booked king ocean view room. It was large, well-equipped. We got one on ground floor, but I'm assuming the higher floor ones would have better ocean view. They clean & stock up the room everyday. You get additional 1 room service request for free/day. But we didn't need it. - Food: There are 4 restaurants. Food is good/mediocre. Some items are a hit & miss. We liked the italian place best. Except for Hibachi, restrnts don't need reservations. Service was quick & good, except for the asian place (slow service). You will always have something to eat (even outside of lunch/dinner hours) since there was a pool side snack corner serving burgers, a cafe serving coffee, fruits and desserts all day. - Amenities: There were 2 huge pools. Pool towels always available that you could take to the beach. There were multiple activities everyday (Foam party, beach volleyball, music). Each pool had swim up bar with great quick service. They will make drinks the way you want them. The staff always kept area clean, also waited on us while we were inside pool. Nobody pressurized us for tips!! - There was a bus-stop right outside the hotel. Direct beach access. Enough beach chairs. You could book activities with AquaWorld from inside hotel.
Great property, great location, great service. We were here for 4 days. - Airport transfer: They provide free airport shuttle only if you book directly through them for 4 nights. Since we booked through expedia, we had to make own arrangements. - Rooms: We booked king ocean view room. It was large, well-equipped. We got one on ground floor, but I'm assuming the higher floor ones would have better ocean view. They clean & stock up the room everyday. You get additional 1 room service request for free/day. But we didn't need it. - Food: There are 4 restaurants. Food is good/mediocre. Some items are a hit & miss. We liked the italian place best. Except for Hibachi, restrnts don't need reservations. Service was quick & good, except for the asian place (slow service). You will always have something to eat (even outside of lunch/dinner hours) since there was a pool side snack corner serving burgers, a cafe serving coffee, fruits and desserts all day. - Amenities: There were 2 huge pools. Pool towels always available that you could take to the beach. There were multiple activities everyday (Foam party, beach volleyball, music). Each pool had swim up bar with great quick service. They will make drinks the way you want them. The staff always kept area clean, also waited on us while we were inside pool. Nobody pressurized us for tips!! - There was a bus-stop right outside the hotel. Direct beach access. Enough beach chairs. You could book activities with AquaWorld from inside hotel.
10
Carina M.
15 jun 2025
·
Se alojó 4 noches
Really recommend this property the service was excellent! Good location would definitely go again
Really recommend this property the service was excellent! Good location would definitely go again
10
Kimberly
13 dic 2024
·
Se alojó 5 noches
Very convenient location walking distance to entertainment and shopping areas. Clean and beautiful views excellent service, stuff are very nice.
Very convenient location walking distance to entertainment and shopping areas. Clean and beautiful views excellent service, stuff are very nice.
10
David
12 may 2025
·
Se alojó 3 noches
The stay was great and very clean pools ... Bar staff was great!! All around great place to stay in Cancun!! It seemed located in the middle of the strip easy to go explore!!
The stay was great and very clean pools ... Bar staff was great!! All around great place to stay in Cancun!! It seemed located in the middle of the strip easy to go explore!!
10
Michael
28 jul 2025
·
Se alojó 5 noches
Love the location.
Love the location.
10
Lakshmi
17 abr 2025
·
Se alojó 4 noches
Definitely recommended for anyone visiting cancun. I loved the beachfront rooms. Food quality can be improved.
Definitely recommended for anyone visiting cancun. I loved the beachfront rooms. Food quality can be improved.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La calidad y variedad de la comida son inconsistentes: a algunos les gustan los restaurantes italiano, mexicano y hibachi, mientras que los bufé pueden resultar repetitivos o tibios y el servicio a la habitación tiene limitaciones. Ocasionalmente se producen cierres y esperas, y algunos huéspedes informaron de problemas estomacales.
Reseñas de huéspedes relacionadas
10
Bethany Joy
30 nov 2025
·
Se alojó 4 noches
Clean, good staff, good food
Clean, good staff, good food
10
Patrick Thomas
30 may 2025
·
Se alojó 8 noches
Nice property the only problem was do not trust the filter water dispensers. We only ate at the property restaurants and drank the filter dispenser water and were sick 2 days. Be safe and don't ruin your vacation. Buy bottled water.
Nice property the only problem was do not trust the filter water dispensers. We only ate at the property restaurants and drank the filter dispenser water and were sick 2 days. Be safe and don't ruin your vacation. Buy bottled water.
10
Janet
20 sept 2025
·
Se alojó 9 noches
Better food options at the buffet
Better food options at the buffet
8
Amanda
30 oct 2025
·
Se alojó 7 noches
I absolutely loved the room and the food in the all inclusive hotel. The employees were kind. With that said there is room for improvement. Apparently when I booked it was some VIP package. When you hear that you think it is going to be something special, but it is not. Everyone is given a bracelet, and different colors mean different things. Having the VIP bracelet essentially makes you a target for pressured sales, it started from the moment we arrived to our last day. After a long trip to get there the last thing you want is to be told your room isn’t ready and get a tour of the resort with all your luggage in tow only to be sat down with someone trying to sell you a time share. You want to go to your room and decompress. We never got to eat at any of the restaurants where you have to make reservations, because we were told conflicting things: it was included in the VIP package and then it wasn’t, so we just decided we wouldn’t go because who wants a surprise bill if they decided it wasn’t included. When things went wrong, like when a storm came and dirtied the plunge pool I had to request it to be cleaned three times before it was done, and that was pretty typical, needing to ask a few times. The butler was great. He arranged a taxi for our trip to an excursion and arranged for it to pick us up upon finishing our excursion. The taxi driver conveniently didn’t show up after, the butler took care of it. Not sure what was supposed to be included because not told
I absolutely loved the room and the food in the all inclusive hotel. The employees were kind. With that said there is room for improvement. Apparently when I booked it was some VIP package. When you hear that you think it is going to be something special, but it is not. Everyone is given a bracelet, and different colors mean different things. Having the VIP bracelet essentially makes you a target for pressured sales, it started from the moment we arrived to our last day. After a long trip to get there the last thing you want is to be told your room isn’t ready and get a tour of the resort with all your luggage in tow only to be sat down with someone trying to sell you a time share. You want to go to your room and decompress. We never got to eat at any of the restaurants where you have to make reservations, because we were told conflicting things: it was included in the VIP package and then it wasn’t, so we just decided we wouldn’t go because who wants a surprise bill if they decided it wasn’t included. When things went wrong, like when a storm came and dirtied the plunge pool I had to request it to be cleaned three times before it was done, and that was pretty typical, needing to ask a few times. The butler was great. He arranged a taxi for our trip to an excursion and arranged for it to pick us up upon finishing our excursion. The taxi driver conveniently didn’t show up after, the butler took care of it. Not sure what was supposed to be included because not told
6
Corina Miriam
18 ago 2025
·
Se alojó 5 noches
Dining options terrible. They should have better options. Paying 60 usd for 5 shrimps is unacceptable.
Dining options terrible. They should have better options. Paying 60 usd for 5 shrimps is unacceptable.
6
Aline
4 ene 2025
·
Se alojó 7 noches
Staff was good and tried to help, but they didn’t have our room ready for the first night. Some of the concierge were pushy to sell their services. Food was above expectations. To be honest we had to eat out few times because the restaurant offered the same menu every night. Buffet had more options but the smell of grise was terrible
Staff was good and tried to help, but they didn’t have our room ready for the first night. Some of the concierge were pushy to sell their services. Food was above expectations. To be honest we had to eat out few times because the restaurant offered the same menu every night. Buffet had more options but the smell of grise was terrible
6
Ricardo
18 feb 2026
·
Se alojó 5 noches
I give Grand Park Royal Cancun 3 stars overall. The property itself is nice, the service staff was excellent, and the location is great, but our experience had some major drawbacks. Check-in and check-out were both incredibly frustrating, taking over 30 minutes each time, which really put a damper on arrival and departure days. For an all-inclusive resort, the food was less than subpar. The variety and quality didn’t meet expectations, all the meals felt underwhelming. On top of that, the initial and repeated approach by the timeshare sales representatives was overwhelming and intrusive making it difficult to relax which significantly impacted the overall quality of our stay.
I give Grand Park Royal Cancun 3 stars overall. The property itself is nice, the service staff was excellent, and the location is great, but our experience had some major drawbacks. Check-in and check-out were both incredibly frustrating, taking over 30 minutes each time, which really put a damper on arrival and departure days. For an all-inclusive resort, the food was less than subpar. The variety and quality didn’t meet expectations, all the meals felt underwhelming. On top of that, the initial and repeated approach by the timeshare sales representatives was overwhelming and intrusive making it difficult to relax which significantly impacted the overall quality of our stay.
8
Joann
7 sept 2025
·
Se alojó 5 noches
Loved the swim out room. Having a butler was great. Bed was super comfy and the bath towels were nice and luxurious. Not a lot of activities and the food wasn’t great. Very friendly and helpful staff.
Loved the swim out room. Having a butler was great. Bed was super comfy and the bath towels were nice and luxurious. Not a lot of activities and the food wasn’t great. Very friendly and helpful staff.
10
Jazmine
7 sept 2025
·
Se alojó 7 noches
The food was delicious the whole staff were extremely polite and wonderful
The food was delicious the whole staff were extremely polite and wonderful
6
Paul
31 ago 2025
·
Se alojó 4 noches
The Italian restaurant was great. The Mexican restaurant was also great. The buffet restaurant didn’t have enough variety of choices and the food was disappointing. The adult pool was really nice and relaxing. The bartenders made great drinks at the adult pool but if you’re looking to get a drink served to you poolside, the servers were courteous but didn’t come around too often
The Italian restaurant was great. The Mexican restaurant was also great. The buffet restaurant didn’t have enough variety of choices and the food was disappointing. The adult pool was really nice and relaxing. The bartenders made great drinks at the adult pool but if you’re looking to get a drink served to you poolside, the servers were courteous but didn’t come around too often
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Jose
hace 3 semanas
·
Se alojó 4 noches
Un lugar muy agradable y el servicio muy bien relacionada con el costo
Un lugar muy agradable y el servicio muy bien relacionada con el costo
10
Adriana
11 jul 2026
·
Se alojó 3 noches
Excelente servicio de principio a fin. El personal fue muy amable y atento durante toda la estadía. La comida estuvo deliciosa, con muy buenas opciones y excelente presentación. El ambiente del hotel es agradable, relajante y muy bien cuidado. Las habitaciones estaban impecables, limpias y cómodas. Sin duda, una experiencia excelente y un lugar que recomendaría y al que volvería.
Excelente servicio de principio a fin. El personal fue muy amable y atento durante toda la estadía. La comida estuvo deliciosa, con muy buenas opciones y excelente presentación. El ambiente del hotel es agradable, relajante y muy bien cuidado. Las habitaciones estaban impecables, limpias y cómodas. Sin duda, una experiencia excelente y un lugar que recomendaría y al que volvería.
10
Emmanuel Reyes
9 jul 2026
·
Se alojó 5 noches
Definitivamente con ganas de regresar!! Todos muy amables, el servicio la comida. The view of the ocean!! AMAZING!!!!
Definitivamente con ganas de regresar!! Todos muy amables, el servicio la comida. The view of the ocean!! AMAZING!!!!
10
Cristina Zavala
8 jul 2026
·
Se alojó 4 noches
Fue un verdadero placer nuestra estadia en Grand Park Royal fueron grandes anfitriones, el staff, las amenidades y nuestra habitacion todo super bien. Nuestros hijos disfrutaron mucho ver las tortugas marinas.
Fue un verdadero placer nuestra estadia en Grand Park Royal fueron grandes anfitriones, el staff, las amenidades y nuestra habitacion todo super bien. Nuestros hijos disfrutaron mucho ver las tortugas marinas.
10
Kevin Eduardo
8 jul 2026
·
Se alojó 6 noches
Bastante rica la comida
Bastante rica la comida
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Cancún?
¿Cómo suelen ser los precios de las habitaciones en el Grand Park Royal Cancun - All Inclusive en Cancún?
En los próximos 60–90 días, los precios de las habitaciones en el Grand Park Royal Cancun - All Inclusive en Cancún suelen rondar los 337 US$ por noche para dos personas, oscilando entre 297 US$ y 608 US$ en diferentes fechas.
¿Cuál es el mejor momento para visitar el Grand Park Royal Cancun - All Inclusive si se quiere evitar las multitudes?
Diciembre es el mes más concurrido en el Grand Park Royal Cancun - All Inclusive en Cancún, mientras que septiembre es el mes más tranquilo para los visitantes. Espere que la afluencia de gente aumente hacia las fiestas de fin de año y disminuya a finales del verano, en septiembre.
¿Qué mes ofrece las tarifas más bajas en el Grand Park Royal Cancun - All Inclusive?
Octubre es el mes más barato para alojarse en el Grand Park Royal Cancun - All Inclusive en Cancún, con un promedio de 310 US$ por noche durante el año pasado; noviembre es el más caro, con 601 US$. Los precios más bajos de octubre se dan a pesar de que septiembre es el mes más tranquilo en cuanto a multitudes.
¿Para qué tipo de atracciones y viajeros es adecuado el Grand Park Royal Cancun - All Inclusive?
Situado en Quintana Roo, el Grand Park Royal Cancun - All Inclusive en Cancún está a pocos pasos de Forum Beach, Chac Mool Beach y la laguna Nichupté, con tiendas en La Isla y Plaza Caracol cerca. El establecimiento se dirige principalmente a parejas y familias y enfatiza las experiencias playeras/costeras y familiares.
¿Cómo se comparan las tarifas del Grand Park Royal Cancun - All Inclusive con las de otros hoteles en Cancún?
El Grand Park Royal Cancun - All Inclusive en Cancún es más barato que 7 de 18 hoteles comparables en las cercanías, con una mediana típica de 388 US$ por noche frente a alrededor de 349 US$ para sus competidores.
¿Cómo ha variado el precio por noche en Grand Park Royal Cancún Caribe en Cancún en comparación con el de las últimas semanas?
El precio actual en Grand Park Royal Cancún Caribe en Cancún es de 239 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 20 % por debajo de su media de 298 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 194 US$ y 400 US$.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-31: 283.079991330719USD
- 2026-11-01: 213.44714793014526USD
- 2026-11-02: 207.87655190200806USD
- 2026-11-03: 207.87655190200806USD
- 2026-11-04: 207.87655190200806USD
- 2026-11-05: 4145.415631665039USD
- 2026-11-06: 4101.343028967285USD
- 2026-11-07: 213.44714793014526USD
- 2026-11-08: 207.87034856567382USD
- 2026-11-09: 2007.2122047180176USD
- 2026-11-10: 2829.9679143188478USD
- 2026-11-11: 2866.1398931762697USD
- 2026-11-12: 263.58353752822876USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 528.1917705200195USD
- 2026-11-16: 286.5056172027588USD
- 2026-11-17: 252.44183279953003USD
- 2026-11-18: 263.58353752822876USD
- 2026-11-19: 260.797983177948USD
- 2026-11-20: 326.53258508758546USD
- 2026-11-21: 340.5655913986206USD
- 2026-11-22: 2070.358272290039USD
- 2026-11-23: 2095.8126632263184USD
- 2026-11-24: 2070.358272290039USD
- 2026-11-25: 2095.8126632263184USD
- 2026-11-26: 2070.358272290039USD
- 2026-11-27: 231.83036774139404USD
- 2026-11-28: 229.0453260635376USD
- 2026-11-29: 224.58832289733886USD
- 2026-11-30: 219.01772686920165USD
- 2026-12-01: 221.80329830856323USD
- 2026-12-02: 205.09098046264648USD
- 2026-12-03: 205.09098046264648USD
- 2026-12-04: 2381.168732141113USD
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 221.80329830856323USD
- 2026-12-08: 244.0861950935364USD
- 2026-12-09: 248.54266849822997USD
- 2026-12-10: 244.0861950935364USD
- 2026-12-11: 242.97208955917358USD
- 2026-12-12: 251.3277101760864USD
- 2026-12-13: 252.44183279953003USD
- 2026-12-14: 258.5935942878723USD
- 2026-12-15: 241.30064074325563USD
- 2026-12-16: 299.4652925262451USD
- 2026-12-17: 319.1265876022339USD
- 2026-12-18: 299.9700014389038USD
- 2026-12-19: 302.74219212799073USD
- 2026-12-20: 302.74219212799073USD
- 2026-12-21: 299.4652925262451USD
- 2026-12-22: 450.2018881088257USD
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: 487.55000586395266USD
- 2026-12-28: 479.69381363372804USD
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 48 horas antes de la llegada para organizar el registro de entrada. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. En los restaurantes de este alojamiento se exige un vestuario apropiado. Todos los huéspedes, incluidos los niños, deben presentar un documento de identidad válido emitido por el gobierno al realizar el registro de entrada. Los menores incluidos en la reserva deben mostrar un certificado de nacimiento o un documento de identidad con fotografía.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
Datos del negocio
Número de registro de la propiedad 01230050473
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería
Servicios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Club infantil
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Actividades
Piscina
Jardín
Campo de golf (cercano)
Playa (cercana)
Karaoke
Zona de juegos
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito