Sugar Hotel
US$77
/ night
Avg. for September
Select dates to see prices and availability
US$77
/ night
Avg. for September
Monthly average prices
Nightly prices at Sugar Hotel average US$77 in the cheapest month (September) and US$162 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$118 |
| February | US$162 |
| March | US$131 |
| April | US$120 |
| May | US$104 |
| June | US$93 |
| July | US$92 |
| August | US$97 |
| September | US$77 |
| October | US$116 |
| November | US$120 |
| December | US$139 |
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Sept · US$77
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Most expensive: February (~US$162)
Cheapest: September (~US$77)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 8 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Location
With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Cape Town International Convention Centre and Greenpoint Market. This family-friendly hotel is 4.6 mi (7.4 km) from Camps Bay Beach and 0.9 mi (1.5 km) from Cape Town Stadium.
What's nearby
Table Mountain National Park(0.2 Miles)
Greenpoint Market(0.7 Miles)
Bree Street(0.7 Miles)
Noon Day Gun(0.7 Miles)
Zeitz Museum of Contemporary Art Africa(0.7 Miles)
Cape Town Stadium(0.7 Miles)
Greenmarket Square(0.8 Miles)
Two Oceans Aquarium(0.8 Miles)
The Watershed(0.8 Miles)
Long Street(0.8 Miles)
Green Point Park(0.8 Miles)
Cape Town International Convention Centre(0.9 Miles)
Nelson Mandela Gateway(0.9 Miles)
Adderley Street(0.9 Miles)
Bo Kaap Museum(0.9 Miles)
The preferred airport for Sugar Hotel is Cape Town Intl. Airport (CPT)(13.9 Miles)
Parking
Airport shuttle
Restaurant
Babysitting/Child services
Tour desk
Dry cleaning
Location
Corner of Main Road and Boundary Road, Cape Town, South Africa
Table Mountain National Park (0.2 Miles)
Greenpoint Market (0.7 Miles)
Bree Street (0.7 Miles)
Noon Day Gun (0.7 Miles)
Zeitz Museum of Contemporary Art Africa (0.7 Miles)
Cape Town Stadium (0.7 Miles)
Guest reviews
8.4
Very good
Based on 678 verified reviews
Who stays here?
Business
18%
Couple
70%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Sugar Hotel, travellers praise the friendly, accommodating staff and convenient base near the V&A Waterfront, while noting this small boutique property offers modern rooms that vary in size and layout, sometimes with private plunge pools.
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What guests think
Across reviews of Sugar Hotel, travellers praise the friendly, accommodating staff and convenient base near the V&A Waterfront, while noting this small boutique property offers modern rooms that vary in size and layout, sometimes with private plunge pools.
Several guests mention very small or basement rooms and open-plan bathrooms with limited privacy, with a few calling the rooms overpriced. Breakfast is widely praised for quality, though the on-site restaurant serves breakfast only and a few reports cite confusing inclusions or slow service. While service is generally warm and helpful, there are occasional lapses such as check-in confusion or late-night access, and a few felt the property does not match a five-star rating. Expect a friendly, boutique stay with modern comforts, but check room type and bathroom layout to ensure it suits your needs.
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AI-generated summary based on recent guest reviews
Facilities
A small boutique property with an on-site restaurant that serves breakfast only; some rooms feature private plunge or soaking pools. A spa is mentioned but appears minimal in scope.
Related guest reviews
10
Alberto
21 Jan 2022
·
Stayed 2 nights
Great walkable location, nice large room with private soaking pool, very good breakfast
Great walkable location, nice large room with private soaking pool, very good breakfast
10
Jonathan
4 May 2022
·
Stayed 2 nights
This hotel has fewer than 10 rooms, but somehow still manages to have a restaurant and a spa. Everything was beautiful, from the private pool attached to our room to the mountain view, and the price was shockingly good. Staff was very pleasant and there are 2 lovely dogs that live in reception. Would recommend, would stay again.
This hotel has fewer than 10 rooms, but somehow still manages to have a restaurant and a spa. Everything was beautiful, from the private pool attached to our room to the mountain view, and the price was shockingly good. Staff was very pleasant and there are 2 lovely dogs that live in reception. Would recommend, would stay again.
10
Dominic
8 Jun 2023
·
Stayed 4 nights
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
10
Elizabeth
24 Apr 2024
·
Stayed 2 nights
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
4
martin
14 Feb 2024
·
Stayed 2 nights
This was definitely not 5 star as advertised or even 4 or 3 star! Please be warned. It is a cheap city centre hotel . Clean but unbelievably cramped room. No one at reception when we arrived. The manager came out saying he was on a phone call and just gave us the key. A dog was asleep in the corridor . Photos of the room below show toilet and shower inside the bedroom with no privacy screen . They advertise a spa which is literally a bed behind a sliding door behind reception . We asked if there was a bigger room but told by the assistant that none available .She smiled when we told her it was cramped ; hardly any light and a toilet and shower in full view of the bed! We also noticed signs all over saying Maintenance work being undertaken and a strong smell of paint or chemical of some sort in the air. We were so disappointed we actually chose to leave and forfeit the expense. Unless you want a cheap budget hotel , do not book this place . We trusted the star system given by hotels.com and this just was not correct. Very disappointing. How can this rate as 9.4?
This was definitely not 5 star as advertised or even 4 or 3 star! Please be warned. It is a cheap city centre hotel . Clean but unbelievably cramped room. No one at reception when we arrived. The manager came out saying he was on a phone call and just gave us the key. A dog was asleep in the corridor . Photos of the room below show toilet and shower inside the bedroom with no privacy screen . They advertise a spa which is literally a bed behind a sliding door behind reception . We asked if there was a bigger room but told by the assistant that none available .She smiled when we told her it was cramped ; hardly any light and a toilet and shower in full view of the bed! We also noticed signs all over saying Maintenance work being undertaken and a strong smell of paint or chemical of some sort in the air. We were so disappointed we actually chose to leave and forfeit the expense. Unless you want a cheap budget hotel , do not book this place . We trusted the star system given by hotels.com and this just was not correct. Very disappointing. How can this rate as 9.4?
8
Derek
16 Apr 2024
·
Stayed 2 nights
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
8
Alison
13 Feb 2023
·
Stayed 5 nights
Our stay was good but could have been better. Because breakfast is in the adjoining restaurant we were only allowed one drink and one menu item which was not our expectation. The room was not replenished each day and we had to ask for towels, coffee pods and water. The outside plunge pool had not been cleaned on our arrival and was quite dirty.
Our stay was good but could have been better. Because breakfast is in the adjoining restaurant we were only allowed one drink and one menu item which was not our expectation. The room was not replenished each day and we had to ask for towels, coffee pods and water. The outside plunge pool had not been cleaned on our arrival and was quite dirty.
10
Carol
14 Jul 2023
·
Stayed 1 night
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
10
Sandra
11 Mar 2023
·
Stayed 2 nights
Lovely boutique hotel. The manager leads by example, so service and communication are both top notch. The on-site restaurant & staff there were warm & hospitable & the food excellent. Would highly recommend.
Lovely boutique hotel. The manager leads by example, so service and communication are both top notch. The on-site restaurant & staff there were warm & hospitable & the food excellent. Would highly recommend.
8
Derek
29 Jun 2023
·
Stayed 5 nights
A very compact hotel hotel, but nice modern design and furnishings. Quite a walk to the town centre, but very conveniently placed for our few days.
A very compact hotel hotel, but nice modern design and furnishings. Quite a walk to the town centre, but very conveniently placed for our few days.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean and well kept, with several guests praising tidy spaces and daily servicing. A few report lapses such as missed replenishment, a dirty plunge pool, or occasional paint/chemical odors.
Related guest reviews
10
Åsa
5 Dec 2025
·
Stayed 1 night
Nice members of the staff, lovely rooms, tidy and also great breakfast
Nice members of the staff, lovely rooms, tidy and also great breakfast
10
Dominic
8 Jun 2023
·
Stayed 4 nights
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
10
Elizabeth
24 Apr 2024
·
Stayed 2 nights
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
4
martin
14 Feb 2024
·
Stayed 2 nights
This was definitely not 5 star as advertised or even 4 or 3 star! Please be warned. It is a cheap city centre hotel . Clean but unbelievably cramped room. No one at reception when we arrived. The manager came out saying he was on a phone call and just gave us the key. A dog was asleep in the corridor . Photos of the room below show toilet and shower inside the bedroom with no privacy screen . They advertise a spa which is literally a bed behind a sliding door behind reception . We asked if there was a bigger room but told by the assistant that none available .She smiled when we told her it was cramped ; hardly any light and a toilet and shower in full view of the bed! We also noticed signs all over saying Maintenance work being undertaken and a strong smell of paint or chemical of some sort in the air. We were so disappointed we actually chose to leave and forfeit the expense. Unless you want a cheap budget hotel , do not book this place . We trusted the star system given by hotels.com and this just was not correct. Very disappointing. How can this rate as 9.4?
This was definitely not 5 star as advertised or even 4 or 3 star! Please be warned. It is a cheap city centre hotel . Clean but unbelievably cramped room. No one at reception when we arrived. The manager came out saying he was on a phone call and just gave us the key. A dog was asleep in the corridor . Photos of the room below show toilet and shower inside the bedroom with no privacy screen . They advertise a spa which is literally a bed behind a sliding door behind reception . We asked if there was a bigger room but told by the assistant that none available .She smiled when we told her it was cramped ; hardly any light and a toilet and shower in full view of the bed! We also noticed signs all over saying Maintenance work being undertaken and a strong smell of paint or chemical of some sort in the air. We were so disappointed we actually chose to leave and forfeit the expense. Unless you want a cheap budget hotel , do not book this place . We trusted the star system given by hotels.com and this just was not correct. Very disappointing. How can this rate as 9.4?
10
Silvia
20 May 2025
·
Stayed 1 night
Very clear
Very clear
8
Alison
13 Feb 2023
·
Stayed 5 nights
Our stay was good but could have been better. Because breakfast is in the adjoining restaurant we were only allowed one drink and one menu item which was not our expectation. The room was not replenished each day and we had to ask for towels, coffee pods and water. The outside plunge pool had not been cleaned on our arrival and was quite dirty.
Our stay was good but could have been better. Because breakfast is in the adjoining restaurant we were only allowed one drink and one menu item which was not our expectation. The room was not replenished each day and we had to ask for towels, coffee pods and water. The outside plunge pool had not been cleaned on our arrival and was quite dirty.
6
Tashmia
12 Jan 2024
·
Stayed 2 nights
This is not a five star property. Dark room, old carpet, tired and shabby. No dressing gown or slippers or lobby lounge area.
This is not a five star property. Dark room, old carpet, tired and shabby. No dressing gown or slippers or lobby lounge area.
10
Carol
14 Jul 2023
·
Stayed 1 night
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
10
nicola
19 Feb 2026
·
Stayed 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
10
Marissa
3 Feb 2024
·
Stayed 2 nights
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
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AI-generated summary based on recent guest reviews
Rooms
Room quality varies widely: some are spacious, modern, and include features like private plunge pools or deep tubs, while others are very small (including basement rooms with limited windows). Several note open-plan toilets with little privacy and occasional street noise, and some found rooms overpriced.
Related guest reviews
2
Wolfgang
3 Jan 2024
·
Stayed 1 night
Wir waren über Silvester im Sugar Hotel, unser Zimmer lag im Keller, hatte nur ein kleines Oberlicht, dafür einen inverstellbaren Blick vom Kopfkissen auf die Toilette und Dusche. Der Rezeptionsservice nach Mitternacht wurde dann von verschiedenen Hotelgästen wahrgenommen, die dann die anderen Gäste, die von der Silvester Party kamen und vor dem verschlossenen Hotel standen, hineingelassen haben. Irre Erfahrungen.
Wir waren über Silvester im Sugar Hotel, unser Zimmer lag im Keller, hatte nur ein kleines Oberlicht, dafür einen inverstellbaren Blick vom Kopfkissen auf die Toilette und Dusche. Der Rezeptionsservice nach Mitternacht wurde dann von verschiedenen Hotelgästen wahrgenommen, die dann die anderen Gäste, die von der Silvester Party kamen und vor dem verschlossenen Hotel standen, hineingelassen haben. Irre Erfahrungen.
8
Peter
25 Feb 2026
·
Stayed 2 nights
Extrem freundliches Personal, early checking, praktische Lage, sehr nettes Hotel mit wenigen Zimmern. Raum sehr klein (24m2), kleine Abgrenzung zur Nasszelle, nur ein kleines Oberfenster, tagsüber viel Strassenlärm.
Extrem freundliches Personal, early checking, praktische Lage, sehr nettes Hotel mit wenigen Zimmern. Raum sehr klein (24m2), kleine Abgrenzung zur Nasszelle, nur ein kleines Oberfenster, tagsüber viel Strassenlärm.
10
Dominic
8 Jun 2023
·
Stayed 4 nights
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
10
Jason
18 Jan 2025
·
Stayed 1 night
No separation for the toilet was different
No separation for the toilet was different
10
Elizabeth
24 Apr 2024
·
Stayed 2 nights
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
10
Louise
25 Jan 2024
·
Stayed 1 night
The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
6
Colin
4 Feb 2025
·
Stayed 1 night
Room much smaller than expected… and over priced.
Room much smaller than expected… and over priced.
10
Paul
18 Nov 2023
·
Stayed 6 nights
Fab little boutique hotel. Very close to the V&A Waterfront area - we took Ubers most days for £2. Hotel staff were very friendly and helped us organise a tour to see the penguins at Boulders Beach. The room was very spacious, with a huge bed. We could have benefitted from more wardrobe space, but otherwise totally fantastic
Fab little boutique hotel. Very close to the V&A Waterfront area - we took Ubers most days for £2. Hotel staff were very friendly and helped us organise a tour to see the penguins at Boulders Beach. The room was very spacious, with a huge bed. We could have benefitted from more wardrobe space, but otherwise totally fantastic
10
nicola
19 Feb 2026
·
Stayed 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
6
Colin
5 Feb 2025
·
Stayed 3 nights
Over priced and ridiculously small pokey room.
Over priced and ridiculously small pokey room.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and accommodating, with early check-ins and responsive communication; some noted 24/7 front desk presence. Occasional issues include check-in confusion, delays or difficulty entering late at night, and a few unfriendly interactions.
Related guest reviews
10
Michael
26 Nov 2025
·
Stayed 1 night
George at the front desk was brilliant, really helpful and polite
George at the front desk was brilliant, really helpful and polite
10
Andreia
12 Mar 2025
·
Stayed 12 nights
A equipe do hotel é incrível! Solicitos, gentis, dispostos a te ajudar sempre. Todos merecem parabéns, mas o destaque é para a recepção!👏👏👏
A equipe do hotel é incrível! Solicitos, gentis, dispostos a te ajudar sempre. Todos merecem parabéns, mas o destaque é para a recepção!👏👏👏
2
Wolfgang
3 Jan 2024
·
Stayed 1 night
Wir waren über Silvester im Sugar Hotel, unser Zimmer lag im Keller, hatte nur ein kleines Oberlicht, dafür einen inverstellbaren Blick vom Kopfkissen auf die Toilette und Dusche. Der Rezeptionsservice nach Mitternacht wurde dann von verschiedenen Hotelgästen wahrgenommen, die dann die anderen Gäste, die von der Silvester Party kamen und vor dem verschlossenen Hotel standen, hineingelassen haben. Irre Erfahrungen.
Wir waren über Silvester im Sugar Hotel, unser Zimmer lag im Keller, hatte nur ein kleines Oberlicht, dafür einen inverstellbaren Blick vom Kopfkissen auf die Toilette und Dusche. Der Rezeptionsservice nach Mitternacht wurde dann von verschiedenen Hotelgästen wahrgenommen, die dann die anderen Gäste, die von der Silvester Party kamen und vor dem verschlossenen Hotel standen, hineingelassen haben. Irre Erfahrungen.
8
Peter
25 Feb 2026
·
Stayed 2 nights
Extrem freundliches Personal, early checking, praktische Lage, sehr nettes Hotel mit wenigen Zimmern. Raum sehr klein (24m2), kleine Abgrenzung zur Nasszelle, nur ein kleines Oberfenster, tagsüber viel Strassenlärm.
Extrem freundliches Personal, early checking, praktische Lage, sehr nettes Hotel mit wenigen Zimmern. Raum sehr klein (24m2), kleine Abgrenzung zur Nasszelle, nur ein kleines Oberfenster, tagsüber viel Strassenlärm.
10
Cortney
14 Apr 2025
·
Stayed 3 nights
Staff is just lovely! They are so accommodating and sweet!!
Staff is just lovely! They are so accommodating and sweet!!
6
Dirk
14 Jan 2023
·
Stayed 2 nights
Eine eigentlich sehr gut gelegene Unterkunft mit schönen Zimmern und gutem Bad. Der Service ist von unfreundlich beim Empfang, bis gleichgültig im Service jedoch sehr schlecht. Es ist keine Führung des Hotels oder Ansprache für Gäste erkennbar. Das Frühstück ist ok, wenn man viel Zeit hat. Den 2. Kaffee zahlt man extra.
Eine eigentlich sehr gut gelegene Unterkunft mit schönen Zimmern und gutem Bad. Der Service ist von unfreundlich beim Empfang, bis gleichgültig im Service jedoch sehr schlecht. Es ist keine Führung des Hotels oder Ansprache für Gäste erkennbar. Das Frühstück ist ok, wenn man viel Zeit hat. Den 2. Kaffee zahlt man extra.
10
Carol
14 Jul 2023
·
Stayed 1 night
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
6
Stanley
20 Oct 2024
·
Stayed 6 nights
This was a good property in a pretty safe area. There was confusion at check in with explaining the breakfast arrangements and as a result we did not take advantage of the INCLUDED breakfast. The 24 hr security was not always at the door and we were left standing outside late at night waiting to be let in longer than we were comfortable with.
This was a good property in a pretty safe area. There was confusion at check in with explaining the breakfast arrangements and as a result we did not take advantage of the INCLUDED breakfast. The 24 hr security was not always at the door and we were left standing outside late at night waiting to be let in longer than we were comfortable with.
10
nicola
19 Feb 2026
·
Stayed 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
10
Maroulla
10 Nov 2024
·
Stayed 1 night
I arrived early as I had a very early flight arrival and they bent over backwards to accommodate me.As a solo female traveller I was very grateful for this.
I arrived early as I had a very early flight arrival and they bent over backwards to accommodate me.As a solo female traveller I was very grateful for this.
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AI-generated summary based on recent guest reviews
Location
Convenient base for the V&A Waterfront and surrounding areas, often described as safe and quiet. Walkability varies by guest, with many opting for short Uber rides.
Related guest reviews
10
Alberto
21 Jan 2022
·
Stayed 2 nights
Great walkable location, nice large room with private soaking pool, very good breakfast
Great walkable location, nice large room with private soaking pool, very good breakfast
8
Peter
25 Feb 2026
·
Stayed 2 nights
Extrem freundliches Personal, early checking, praktische Lage, sehr nettes Hotel mit wenigen Zimmern. Raum sehr klein (24m2), kleine Abgrenzung zur Nasszelle, nur ein kleines Oberfenster, tagsüber viel Strassenlärm.
Extrem freundliches Personal, early checking, praktische Lage, sehr nettes Hotel mit wenigen Zimmern. Raum sehr klein (24m2), kleine Abgrenzung zur Nasszelle, nur ein kleines Oberfenster, tagsüber viel Strassenlärm.
10
Dominic
8 Jun 2023
·
Stayed 4 nights
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
10
Lawrie
24 Apr 2024
·
Stayed 1 night
Lovely hotel. Location was excellent and staff were lovely.
Lovely hotel. Location was excellent and staff were lovely.
10
Mimi
21 Oct 2023
·
Stayed 4 nights
Oncemore and George are very helpful and if you have any questions they are going to help as much as they can. The area is great to get to the start line of the Cape Town Marathon. Was not use to the no door for the toilet area in our bedroom. The staff is wonderful and I felt really safe.
Oncemore and George are very helpful and if you have any questions they are going to help as much as they can. The area is great to get to the start line of the Cape Town Marathon. Was not use to the no door for the toilet area in our bedroom. The staff is wonderful and I felt really safe.
10
Carol
14 Jul 2023
·
Stayed 1 night
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
Sugar is a small hotel and the staff get to know you. They were very friendly. Someone was at the front door/desk 24/7. It is in a safe and quiet part of town, a $4 Uber ride to the Waterfront area. The breakfast was made to order and delicious. My room was small, however modern and very clean. They promptly responded to messages I sent them. I highly recommend staying at Sugar.
10
Paul
18 Nov 2023
·
Stayed 6 nights
Fab little boutique hotel. Very close to the V&A Waterfront area - we took Ubers most days for £2. Hotel staff were very friendly and helped us organise a tour to see the penguins at Boulders Beach. The room was very spacious, with a huge bed. We could have benefitted from more wardrobe space, but otherwise totally fantastic
Fab little boutique hotel. Very close to the V&A Waterfront area - we took Ubers most days for £2. Hotel staff were very friendly and helped us organise a tour to see the penguins at Boulders Beach. The room was very spacious, with a huge bed. We could have benefitted from more wardrobe space, but otherwise totally fantastic
6
Stanley
20 Oct 2024
·
Stayed 6 nights
This was a good property in a pretty safe area. There was confusion at check in with explaining the breakfast arrangements and as a result we did not take advantage of the INCLUDED breakfast. The 24 hr security was not always at the door and we were left standing outside late at night waiting to be let in longer than we were comfortable with.
This was a good property in a pretty safe area. There was confusion at check in with explaining the breakfast arrangements and as a result we did not take advantage of the INCLUDED breakfast. The 24 hr security was not always at the door and we were left standing outside late at night waiting to be let in longer than we were comfortable with.
10
Marissa
3 Feb 2024
·
Stayed 2 nights
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
8
Derek
29 Jun 2023
·
Stayed 5 nights
A very compact hotel hotel, but nice modern design and furnishings. Quite a walk to the town centre, but very conveniently placed for our few days.
A very compact hotel hotel, but nice modern design and furnishings. Quite a walk to the town centre, but very conveniently placed for our few days.
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AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong praise for taste, quality, and made-to-order options. However, inclusions can be limited or unclear, service can be slow at times, and the restaurant operates for breakfast only.
Related guest reviews
10
Åsa
5 Dec 2025
·
Stayed 1 night
Nice members of the staff, lovely rooms, tidy and also great breakfast
Nice members of the staff, lovely rooms, tidy and also great breakfast
10
Dorethea
31 May 2024
·
Stayed 1 night
Nice hotel pleasant atmosphere best omelette
Nice hotel pleasant atmosphere best omelette
10
Dominic
8 Jun 2023
·
Stayed 4 nights
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
Really enjoyed my stay here. Nice location near the V&A waterfront. Front desk staff very friendly and they were there 24 hours. Breakfast included, I had a nice Avo Smash with Bacon and orange juice every morning. Room was very comfy and with a private outdoor pool, shame that I couldn’t use it due to the weather. The room was cleaned every day. Couldn’t have asked for more really, very good value.
10
Elizabeth
24 Apr 2024
·
Stayed 2 nights
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
6
Dirk
14 Jan 2023
·
Stayed 2 nights
Eine eigentlich sehr gut gelegene Unterkunft mit schönen Zimmern und gutem Bad. Der Service ist von unfreundlich beim Empfang, bis gleichgültig im Service jedoch sehr schlecht. Es ist keine Führung des Hotels oder Ansprache für Gäste erkennbar. Das Frühstück ist ok, wenn man viel Zeit hat. Den 2. Kaffee zahlt man extra.
Eine eigentlich sehr gut gelegene Unterkunft mit schönen Zimmern und gutem Bad. Der Service ist von unfreundlich beim Empfang, bis gleichgültig im Service jedoch sehr schlecht. Es ist keine Führung des Hotels oder Ansprache für Gäste erkennbar. Das Frühstück ist ok, wenn man viel Zeit hat. Den 2. Kaffee zahlt man extra.
8
Derek
16 Apr 2024
·
Stayed 2 nights
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
8
Alison
13 Feb 2023
·
Stayed 5 nights
Our stay was good but could have been better. Because breakfast is in the adjoining restaurant we were only allowed one drink and one menu item which was not our expectation. The room was not replenished each day and we had to ask for towels, coffee pods and water. The outside plunge pool had not been cleaned on our arrival and was quite dirty.
Our stay was good but could have been better. Because breakfast is in the adjoining restaurant we were only allowed one drink and one menu item which was not our expectation. The room was not replenished each day and we had to ask for towels, coffee pods and water. The outside plunge pool had not been cleaned on our arrival and was quite dirty.
8
Mary
22 Jan 2023
·
Stayed 2 nights
Staff were excellent. Breakfast was excellent.
Staff were excellent. Breakfast was excellent.
10
Sandra
11 Mar 2023
·
Stayed 2 nights
Lovely boutique hotel. The manager leads by example, so service and communication are both top notch. The on-site restaurant & staff there were warm & hospitable & the food excellent. Would highly recommend.
Lovely boutique hotel. The manager leads by example, so service and communication are both top notch. The on-site restaurant & staff there were warm & hospitable & the food excellent. Would highly recommend.
10
Marissa
3 Feb 2024
·
Stayed 2 nights
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
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AI-generated summary based on recent guest reviews
2
Catalina
16 Jun 2026
·
Stayed 7 nights
One of the worst hotel experiences I’ve ever had. A member of our team had belongings stolen during their stay, and what followed was even more shocking than the incident itself: complete lack of accountability, little sense of urgency, and an overall feeling that guest safety was simply not a priority. We were left feeling unsupported and incredibly disappointed. No traveler should have to worry about whether their belongings are safe inside a hotel. We chose this place expecting basic standards of security and professionalism and received neither. Absolutely would not return and would strongly discourage others from staying here. Not a five star hotel!!
One of the worst hotel experiences I’ve ever had. A member of our team had belongings stolen during their stay, and what followed was even more shocking than the incident itself: complete lack of accountability, little sense of urgency, and an overall feeling that guest safety was simply not a priority. We were left feeling unsupported and incredibly disappointed. No traveler should have to worry about whether their belongings are safe inside a hotel. We chose this place expecting basic standards of security and professionalism and received neither. Absolutely would not return and would strongly discourage others from staying here. Not a five star hotel!!
2
Luis Rodolfo
16 Jun 2026
·
Stayed 8 nights
A very bad attention and they stole $450 from my suitcase. I didn't get a positive response from the administrator, Oncemore, his only response was to say that his staff would never do anything like that, and he suggested that I had lost the money elsewhere, when I was 100% sure that my money was right where I told him. I strongly suggest not to use this hotel. They are not trustworthy.
A very bad attention and they stole $450 from my suitcase. I didn't get a positive response from the administrator, Oncemore, his only response was to say that his staff would never do anything like that, and he suggested that I had lost the money elsewhere, when I was 100% sure that my money was right where I told him. I strongly suggest not to use this hotel. They are not trustworthy.
10
Catalina
12 Jun 2026
·
Stayed 1 night
I reallly love this hotel, it was very close to waterfront and has amazing restaurants around it. I will be definitely staying here if I come back! Breakfast is really good, very tasty but there’s no buffet, you have to order the breakfast and they prepare it fresh
I reallly love this hotel, it was very close to waterfront and has amazing restaurants around it. I will be definitely staying here if I come back! Breakfast is really good, very tasty but there’s no buffet, you have to order the breakfast and they prepare it fresh
10
nicola
19 Feb 2026
·
Stayed 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
Great welcome. Room was small in the basement but really lovely with a big shower room. Just what we needed for 1 night
10
Maria
8 Jan 2026
·
Stayed 1 night
The Room was lovely I will definitely return again and recommend to others
The Room was lovely I will definitely return again and recommend to others
FAQs about Sugar Hotel
Is parking available at the property?
Yes, parking is available on-site. It is free but limited.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7 AM to 11:30 AM for a fee of approximately ZAR 120 to 150 per person.
Does the property allow pets?
No pets are allowed at the property, but service animals are exempt.
What are the standard check-in and check-out times?
Check-in is from 14:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of ZAR 395 per room (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.
Where is the property located in relation to key landmarks?
The hotel is located in Cape Town City Centre, within a 5-minute drive of Long Street and the Cape Town International Convention Centre. It is 0.3 km from Table Mountain National Park and 4.6 km from Camps Bay Beach.
What are the policies for guests staying with children?
Children 3 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 159.43156778564452USD
- 2026-09-05: 159.43156778564452USD
- 2026-09-06: 152.1991874633789USD
- 2026-09-07: 151.98108825378418USD
- 2026-09-08: 152.1991874633789USD
- 2026-09-09: 152.13574428710936USD
- 2026-09-10: 148.05527589874268USD
- 2026-09-11: 158.9644806915283USD
- 2026-09-12: 161.4698836212158USD
- 2026-09-13: 152.62218332214354USD
- 2026-09-14: 158.97183513793945USD
- 2026-09-15: 152.18977731628416USD
- 2026-09-16: 152.18977731628416USD
- 2026-09-17: 161.17912602539062USD
- 2026-09-18: 168.68698796081543USD
- 2026-09-19: 171.25407963256836USD
- 2026-09-20: 152.18977731628416USD
- 2026-09-21: 161.17912602539062USD
- 2026-09-22: 161.17912602539062USD
- 2026-09-23: 163.82429888000487USD
- 2026-09-24: 170.9999702178955USD
- 2026-09-25: 173.80350291137694USD
- 2026-09-26: 173.80350291137694USD
- 2026-09-27: 172.26357044067382USD
- 2026-09-28: 159.43601589660645USD
- 2026-09-29: 161.16913106689452USD
- 2026-09-30: 158.97183513793945USD
- 2026-10-01: 171.24408467407227USD
- 2026-10-02: 181.32901551818847USD
- 2026-10-03: 181.32901551818847USD
- 2026-10-04: 169.1835282836914USD
- 2026-10-05: 174.3029141265869USD
- 2026-10-06: 169.1835282836914USD
- 2026-10-07: 171.25407963256836USD
- 2026-10-08: 171.24408467407227USD
- 2026-10-09: 171.64538934631346USD
- 2026-10-10: 184.29094349365235USD
- 2026-10-11: 172.96162259521483USD
- 2026-10-12: 169.1835282836914USD
- 2026-10-13: 171.25407963256836USD
- 2026-10-14: 162.12074326782226USD
- 2026-10-15: 171.25407963256836USD
- 2026-10-16: 179.4059961364746USD
- 2026-10-17: 184.29727008972168USD
- 2026-10-18: 171.24408467407227USD
- 2026-10-19: 162.12074326782226USD
- 2026-10-20: 171.25407963256836USD
- 2026-10-21: 171.25407963256836USD
- 2026-10-22: 169.1835282836914USD
- 2026-10-23: 181.32901551818847USD
- 2026-10-24: 181.32901551818847USD
- 2026-10-25: 162.11865212402344USD
- 2026-10-26: 171.24408467407227USD
- 2026-10-27: 164.91628353881836USD
- 2026-10-28: 171.25407963256836USD
- 2026-10-29: 309.6621382995605USD
- 2026-10-30: 313.3328045288086USD
- 2026-10-31: 319.64859044799806USD
- 2026-11-01: NO DATA
- 2026-11-02: 199.70272645568846USD
- 2026-11-03: 182.33850632629395USD
- 2026-11-04: 202.6651506347656USD
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for continental breakfast: approximately ZAR 120 to 150 per person
- Airport shuttle fee: ZAR 395 per room (one way)
- Airport shuttle fee per child: ZAR 395.00 (one way), (up to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Babysitting/Child services
Tour desk
Dry cleaning
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
General
Restaurant
Non-smoking rooms
Breakfast in the room
Activities
Golf course (nearby)
Outdoor Furniture
Terrace