Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What are the check-in and check-out times?

Check-in is from 14:00 to 19:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request, subject to availability.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Christchurch, just a 1-minute walk from Hagley Park and 10 minutes on foot from Christchurch Casino. It is also 1 mile from Christchurch Botanic Gardens and 1.2 miles from Mona Vale.

What are the hotel's policies for guests staying with children?

One child aged 1 year or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

Rollaway beds are available for a fee of NZD 25 per night. Advance request or confirmation may be required.

Hotel Carlton Mill

What guests think

At Hotel Carlton Mill, travellers highlight a convenient location near Hagley Park, clean and comfortable rooms, and easy parking, while some note traffic or corridor noise, dated decor, and the absence of air-conditioning in warmer weather.

Many rooms are spacious with good showers, though a few feel compact. Guests frequently describe the staff as friendly and helpful, with clear communication and smooth after-hours check-in. Expect a well-located stay with potential for urban noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests repeatedly mention ample free parking, but there is no lift to upper floors.

Related guest reviews

10

Shelby

Mar 15, 2025

·

Stayed 3 nights

Always free parks available, good location

10

Sharron

Nov 16, 2025

·

Stayed 3 nights

Great location, comfortable large room and easy parking.

8

Liza

Jun 14, 2023

·

Stayed 1 night

Clean tidy rooms. Good ground floor access if available, do ask before arrival. 100% would stay here again

10

Trish

Oct 6, 2024

·

Stayed 2 nights

Quiet and Clean with ample parking. No lift's. Bathrooms renovated but rooms abit tired looking.

8

Michael

Nov 20, 2022

·

Stayed 1 night

Zentrale Lage, nettes Personal an der Rezeption. Empfehlenswertes Restaurant direkt nebenan (Strawberry Fare) welches nicht zum Hotel gehört. Eine laut hörbare Schiebetür (unmittelbar neben dem Bett, zumindest in Zimmer 18, trennt Bad und Schlafbereich. Das ist bei nächtlichen Gängen zur Toilette sehr unglücklich und stört gegebenenfalls die Nachtruhe des Partners (bei uns war es leider so). Kein Fahrstuhl im Hotel, aber das kann man vorher in Erfahrung bringen.

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Cleanliness

Cleanliness earns frequent praise for tidy, well-presented rooms, though a few guests noted bathroom cleanliness lapses or inconsistent daily servicing.

Related guest reviews

10

Marion

Nov 23, 2025

·

Stayed 2 nights

Clean comfortable room, excellent location. After hours check in and check out easy

10

Amelia

Jul 16, 2025

·

Stayed 2 nights

The staffs are super friendly and helpful. The room is very clean and spacious. Quiet place but accessible to everything. Great location.

10

Trish

Oct 6, 2024

·

Stayed 2 nights

Quiet and Clean with ample parking. No lift's. Bathrooms renovated but rooms abit tired looking.

10

warren

Nov 16, 2025

·

Stayed 1 night

Great stuff got room ready early for us to check in .very clean room and great location.

10

Kit Ying

Jul 26, 2025

·

Stayed 1 night

The room is comfortable, spacious, and clean. Even i didnt met any staffs on that day as i was checked in late, the staff contact me earlier that morning and let me know the check in procedures, feeling being welcome. Although sometimes may heard people talking in the corridor, but generally quiet. Nice experience!

10

Micaela

Nov 20, 2025

·

Stayed 2 nights

Great location, clean and modern, friendly staff, although I would’ve liked a smart tv it was overall great

8

Clare

Nov 30, 2025

·

Stayed 3 nights

Clean room, friendly staff. Room very warm, no way of cooling it down.

6

Laure

Feb 16, 2025

·

Stayed 4 nights

La salle de bain (autour des toilettes) n’etait pas impeccable. Après une nuit, la receptioniste m’a donné une nouvelle chambre. J’ai pu constater que la salle de bain n’est pas nettoyée chaque jour. Point positif: Très bon service à la réception.

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8

Leanne

Feb 2, 2025

·

Stayed 2 nights

Clean and tidy hotel, handy, and quiet. But the decor was very dated and could do with a bit of an upgrade. The bathroom had been upgraded, would be nice to see the rest completed.

8

Annett

Mar 28, 2023

·

Stayed 1 night

The receptionist was very welcoming. The room was clean, the bathroom renovated and very tidy with everything we needed. The bed was comfy. We stayed one night arrived late and left early. For this trip it was a really good accommodation.

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Rooms

Rooms are generally spacious and comfortable with strong showers; several report noise from the street or corridors and a lack of air-conditioning leading to warm stays. Some units feel compact or dated.

Related guest reviews

4

Jamie

Feb 20, 2025

·

Stayed 1 night

Room 11 is so noisy Everyone walking in to the building at all hours can be heard loud and clear No noise proofing Would never say there again for this reason

6

Bertie

Feb 11, 2026

·

Stayed 1 night

No air-conditioning.

10

Caron

Nov 21, 2025

·

Stayed 2 nights

Lovely spacious room. Great shower. Comfy bed.

10

Jordan

Dec 18, 2022

·

Stayed 19,344 nights

Nice, spacious rooms. Excellent service. Easy to get around. The only problem we had was that it was very warm, but keeping the windows open was a little noisy.

6

Troydon

May 9, 2023

·

Stayed 7 nights

Very noisey. Upstairs room has restaurant fan. Downstairs room noisey with rubbish trucks. Perhaps I am not used to city noise. No radio in the rooms. Wasn’t a coffee plunger in room 4. So I bought one. Green tea would be good

8

Sandra

Aug 9, 2025

·

Stayed 1 night

Nice room, great shower, comfy bed.

6

Jodi

Mar 12, 2024

·

Stayed 1 night

This hotel is right at a busy intersection meaning that people are revving their engines and squealing at all times. There’s signs on the street that says “no cruising” but clearly it’s not enforced. We could not even begin to fall asleep until well based 1 AM.

8

Clare

Nov 30, 2025

·

Stayed 3 nights

Clean room, friendly staff. Room very warm, no way of cooling it down.

6

Kelly Moo Kean

Sep 5, 2024

·

Stayed 1 night

Not value for money considering how small the unit is

8

Leanne

Feb 2, 2025

·

Stayed 2 nights

Clean and tidy hotel, handy, and quiet. But the decor was very dated and could do with a bit of an upgrade. The bathroom had been upgraded, would be nice to see the rest completed.

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Service

Staff are widely described as friendly, responsive, and helpful, with clear communication and smooth after-hours or early check-in. One review was disappointed noise near the night entry wasn’t addressed and reception hours end early.

Related guest reviews

10

Chris

Feb 23, 2025

·

Stayed 1 night

There was an event at Hayley Park and while the noise from this was ok there was a problem with people returning to the hotel and hanging around the night entry way and staircase which was very close to our room. They stayed around this area for around a hour making a bit racket yelling and swearing until about 12.30am. I was disappointed that management didn’t ask them to move on to their rooms. The room was well equipped and bed comfortable. Noticed the bathroom fan didn’t work.

10

Marion

Nov 23, 2025

·

Stayed 2 nights

Clean comfortable room, excellent location. After hours check in and check out easy

10

Amelia

Jul 16, 2025

·

Stayed 2 nights

The staffs are super friendly and helpful. The room is very clean and spacious. Quiet place but accessible to everything. Great location.

10

SALLY

May 13, 2023

·

Stayed 1 night

Everything was fine. The lady in reception went out of her way to be helpful and pleasant.

10

Rod

Nov 21, 2024

·

Stayed 2 nights

Great place to stay. Very helpful staff

10

warren

Nov 16, 2025

·

Stayed 1 night

Great stuff got room ready early for us to check in .very clean room and great location.

10

Kit Ying

Jul 26, 2025

·

Stayed 1 night

The room is comfortable, spacious, and clean. Even i didnt met any staffs on that day as i was checked in late, the staff contact me earlier that morning and let me know the check in procedures, feeling being welcome. Although sometimes may heard people talking in the corridor, but generally quiet. Nice experience!

8

Clare

Nov 30, 2025

·

Stayed 3 nights

Clean room, friendly staff. Room very warm, no way of cooling it down.

10

Marcus

Jul 9, 2025

·

Stayed 1 night

Always like staying at the hotel. Staff friendly and super helpful

8

Annett

Mar 28, 2023

·

Stayed 1 night

The receptionist was very welcoming. The room was clean, the bathroom renovated and very tidy with everything we needed. The bed was comfy. We stayed one night arrived late and left early. For this trip it was a really good accommodation.

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Location

Location is a consistent strong point: close to Hagley Park and walkable to restaurants and bars, with easy access to the city. Some found the busy intersection noisy and entry or navigation tricky when unfamiliar.

Related guest reviews

8

Paul

Nov 23, 2022

·

Stayed 1 night

Good position and quiet. Comfortable bed. Bath and shower ok. Harder to find than some properties. Generally rather dated and tired. But good value for money. Located behind excellent restaurant.

10

Sharron

Nov 16, 2025

·

Stayed 3 nights

Great location, comfortable large room and easy parking.

8

Rachel

Jul 10, 2024

·

Stayed 3 nights

Entry into the property was a little tricky if you are not a local.

8

Nicola

Apr 3, 2024

·

Stayed 1 night

Great place to stay, wonderful location close to beautiful Hagley Park, shops and restaurants.

8

Paul

Nov 27, 2024

·

Stayed 3 nights

Great location. Good service. Access to property a little tricky if unfamiliar with area.

10

Gordon

Feb 10, 2026

·

Stayed 3 nights

Excellent stay, Just what we needed. Great location for seeing Christchurch.

10

Phillip

Nov 15, 2023

·

Stayed 2 nights

Extremely friendly staff. They allowed us to checkin early and even carried our bags to our 2nd floor room. We didn’t realize we were getting a kitchen as part of our room—nice. Good location—walkable to restaurants and bars. An USB charging station in the room would have been nice.

10

Louisa

Oct 28, 2024

·

Stayed 2 nights

Clean, well presented, extra blankets etc. Good heating. Would have appreciated a re-stock of tea and coffee during our stay, as we paid full rates each day. Bit noisy with cars on Saturday night as close to Bealy Ave.

6

Jodi

Mar 12, 2024

·

Stayed 1 night

This hotel is right at a busy intersection meaning that people are revving their engines and squealing at all times. There’s signs on the street that says “no cruising” but clearly it’s not enforced. We could not even begin to fall asleep until well based 1 AM.

10

Jacob

Oct 20, 2025

·

Stayed 5 nights

Proximity to Hadley park is great.

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Dining

Several reviews praised good food at a nearby restaurant, and guests found dining options within walking distance. There is little information about on-site dining or breakfast.

Related guest reviews

8

Paul

Nov 23, 2022

·

Stayed 1 night

Good position and quiet. Comfortable bed. Bath and shower ok. Harder to find than some properties. Generally rather dated and tired. But good value for money. Located behind excellent restaurant.

10

Margaret

Feb 2, 2025

·

Stayed 2 nights

I found that it provided me with all that I had hoped for as a quiet weekend getaway to celebrate a momentous 50th wedding anniversary. The restaurant was the icing on the cake!

8

Nicola

Apr 3, 2024

·

Stayed 1 night

Great place to stay, wonderful location close to beautiful Hagley Park, shops and restaurants.

8

Wayne

Feb 13, 2024

·

Stayed 1 night

Clean and tidy Everything in the room you need for one or two nights.Quality food in restaurant.

10

Phillip

Nov 15, 2023

·

Stayed 2 nights

Extremely friendly staff. They allowed us to checkin early and even carried our bags to our 2nd floor room. We didn’t realize we were getting a kitchen as part of our room—nice. Good location—walkable to restaurants and bars. An USB charging station in the room would have been nice.

8

Michael

Nov 20, 2022

·

Stayed 1 night

Zentrale Lage, nettes Personal an der Rezeption. Empfehlenswertes Restaurant direkt nebenan (Strawberry Fare) welches nicht zum Hotel gehört. Eine laut hörbare Schiebetür (unmittelbar neben dem Bett, zumindest in Zimmer 18, trennt Bad und Schlafbereich. Das ist bei nächtlichen Gängen zur Toilette sehr unglücklich und stört gegebenenfalls die Nachtruhe des Partners (bei uns war es leider so). Kein Fahrstuhl im Hotel, aber das kann man vorher in Erfahrung bringen.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $116	3 $115	4 $117	5 $117	6 $127	7 $122
8 $112	9 $134	10 $134	11 $131	12 $134	13 $123	14 $125
15 $141	16 $122	17 $112	18 $122	19 $122	20 $112	21 $122
22 $128	23 $129	24 $128	25	26 $118	27 $289	28
29 $124	30 $122

Hotel Carlton Mill

About this property

Location

Room options

King Studio

Queen Studio

Two Bedroom Apartment

Deluxe Queen Studio

One Bedroom Apartment

Twin Studio

Three Bedroom Apartment

One Bedroom Suite

Deluxe King Studio

Guest reviews of Hotel Carlton Mill

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Carlton Mill

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $112	24 $112
25 $151	26 $100	27 $100	28 $101	29 $103	30 $105	31 $111