Is parking available at the property?

Parking is available on-site, with valet parking offered for a fee of NZD 35 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately NZD 37 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of NZD 80, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Christchurch, just steps from Cathedral Square and Isaac Theatre Royal. It is within a 10-minute walk of Cashel Street Shopping Area and approximately 0.5 miles from Christchurch Casino and Canterbury Museum.

What are the hotel's policies for guests staying with children?

Children aged 16 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of NZD 50 per night, subject to availability. Advance request is required for confirmation.

Novotel Christchurch Cathedral Square - 4 Star Hotel

Average nightly price at Novotel Christchurch Cathedral Square by month, last 12 months (USD)
Month	Average price
January	$157
February	$254
March	$222
April	$171
May	$153
June	$131
July	$127
August	$155
September	$145
October	$196
November	$221
December	$169

What guests think

At Novotel Christchurch Cathedral Square, travellers repeatedly highlight the central, walkable location near restaurants, tram and attractions, along with generally friendly service and comfortable beds, while noting dated elements and unusual room layouts in some accommodations.

Cleanliness is often praised, though a few guests mention stained carpets, dirty linens or isolated maintenance issues. Parking frequently feels limited and incurs fees, while breakfast and on-site dining receive regular compliments with occasional critiques about coffee, vegetarian choices or room-service availability. Expect a convenient, city-center stay with solid comfort and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Parking is limited and paid, with several guests opting for nearby public lots; a few note the on-site gym is good.

Related guest reviews

10

Dan

May 22, 2025

·

Stayed 1 night

The hotel was centrally located in town and there were decent restaurants walkable from the hotel. The lobby and restaurant were very clean and modern. The room was clean but felt a bit tired with worn carpet. There’s a public parking lot next door that is less than half the price of the valet so I’d suggest doing that to save.

10

Joshua

Feb 1, 2024

·

Stayed 3 nights

The staff were incredibly helpful and friendly. Nice big room, great view and it had a really nice gym.

10

Thierry

Dec 7, 2023

·

Stayed 2 nights

Great hotel and service. However the parking is extremely limited and you have to opt to the underground hotel own car park… costing you $30/night.

10

Jason

Jul 16, 2024

·

Stayed 1 night

Very comfortable stay, room was modern with the Novotel touch. Great central location so everything is within walking distance. Parking next door at Wilsons Parking was convenient.

10

Graeme

Jul 13, 2025

·

Stayed 1 night

Good location. Parking wasnt too much of a hassle. Nice breakfast. Smallish room but decent value for money

10

Dawn

Dec 26, 2024

·

Stayed 2 nights

Beautiful hotel. Great location. Parking was a little tricky.

10

Richard

Jul 4, 2025

·

Stayed 3 nights

All round great hotel. Very friendly staff and the room was comfortable and clean. Parking is an issue and the hotelwill charge $20 ish, but for the sake of walking for 5 to 10 mins you can park for free around Latimer Square and Gloucester road /barbadoee street.

8

Jo

Apr 11, 2024

·

Stayed 3 nights

The staff were lovely. Good location near the conference Center. Parking was on gravel outside the hotel but still cost $25. Rooms were clean but no instructions for hearing/cooling. I thought the bottled water was free but once I checked out found a $6 charge in my bill.

10

MASAZUMI

Oct 7, 2025

·

Stayed 1 night

駐車場が近くの一般駐車場で一泊24.5ドルかかりました。

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8

sangkeun

Jul 28, 2024

·

Stayed 1 night

대성당 바로 옆에 있는 호텔로 주차장이.10여대만 할 수 있을 정도로 매우 협소해 늦게 체크인을 하면 자비로 주차를 하여야하며 주차시간을 미리 정하고 주차비를.내야하는 시스템인데 이중결재되는 경우가 많으니 조심하기 바랍니다.

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Cleanliness

Many guests find rooms and public areas clean, but reports of dirty linens, stained carpets, mould, and occasional missed details appear across reviews.

Related guest reviews

10

Adi

Feb 19, 2025

·

Stayed 1 night

The room was clean, elegant and comfortable. The staff was very friendly and polite. Everything looked elegant and modern. The hotel is within walking distance to everything. I strongly recommend it.

10

Tracey

Nov 21, 2025

·

Stayed 1 night

Friendly staff , great location in central Christchurch clean tidy and peaceful !

10

future

May 29, 2025

·

Stayed 1 night

The rooms are very clean and have all the amenities. It's located in the center of the city, so it's very convenient for walking around the city.

8

Sonal

Oct 14, 2025

·

Stayed 4 nights

Great staff, however dirty bed linen and an uncomfortable mattress made for an uncomfortable stay,

8

Kourtney

Mar 26, 2024

·

Stayed 2 nights

The public areas of this hotel were fantastic. The guest rooms could use some attention. Stained carpet- needs to be heavily cleaned or replaced. The breakfast was wonderful!

4

Daniel

Mar 11, 2025

·

Stayed 1 night

There was graffiti on the TV cabinet in our room. The room layout was questionable, with the bathroom sink overlooking the beds, and the toilet and shower were contained in a separate room.

4

Lidia

Mar 9, 2025

·

Stayed 4 nights

The rooms are old and beaten up. Matresses warned out. Cleaning was mediocre. The hotel Is outdated and needs a renovation!

4

michael

Jul 14, 2025

·

Stayed 3 nights

Important to clean room beforehand Disappointed

8

Ronita

Jan 15, 2025

·

Stayed 2 nights

Good nice hotel but had to pay for parking. Nice views from hotel but bit mouldy in the bathroom. Loved the service and food at the breakfast.

10

Pearl

Dec 16, 2025

·

Stayed 1 night

Clean and comfortable room

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Rooms

Beds and pillows are comfortable and many stays are quiet, yet some rooms feel dated or small, and several mention awkward layouts such as sinks outside the bathroom or partial shower doors that splash water.

Related guest reviews

6

sheryl

Aug 9, 2025

·

Stayed 2 nights

I thought the layout of the room was weird. The vanity wasn’t in the bathroom and the fridge was in the opposite end of the room to the tea/coffee. There was no room flow at all. Just felt odd.

6

Patrick

Jun 29, 2023

·

Stayed 4 nights

Conveniently located in Cathedral Square and walking distance to central business district. Room was small.Shower did not have full door. Light in bathroom illuminated entire sleeping area even when door closed.

8

Jatinder

Sep 20, 2025

·

Stayed 1 night

It was overall good. Just a bit outdated.

6

Michael

Dec 20, 2024

·

Stayed 2 nights

Room did not smell fresh. Windows did not open. Water tasted poorly. Bathroom layout is very odd. Bed was confortable.

8

Katherine

Jan 17, 2025

·

Stayed 1 night

Well located and positioned to the city centre. Quiet as well. Rooms are a little dated, marks on carpet and walls but nothing extreme. Overall a good choice.

10

Janis

Oct 16, 2024

·

Stayed 1 night

The pillow was the best I've experienced in NZ. Bed was good also.

6

Anne T

Nov 25, 2025

·

Stayed 4 nights

The room was basic a bit old

10

Jyothi

Jan 7, 2023

·

Stayed 19,356 nights

The hotel room was very comfortable. The shower has only a partial door. This allowed for water to wet the area outside. Adding a door could help fix this. Parking is limited to very few spots so be sure to reserve parking ahead of time. The restaurant had almost no vegetarian options.

10

Michael

Aug 21, 2024

·

Stayed 2 nights

Excellent customer service, large comfortable room with underfloor heating in bathroom. Good range of hot and cold food at breakfast. Located next to cathedral and close to tram station.

6

Suneeth Umesh

Sep 30, 2024

·

Stayed 2 nights

Location was very convenient. However, the rooms were small and no wash basin in toilet but in the room which was bit of a nuisance. Buffet breakfast was okay. If you are looking for convenience with buffet go for it. If you are looking for bigger rooms, look for alternatives.

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Service

Staff are frequently described as friendly, helpful and efficient; however, some guests report poor issue resolution or discourtesy, including denied compassionate cancellations, lost items, and limited flexibility on late checkout.

Related guest reviews

10

Kim

Feb 22, 2024

·

Stayed 4 nights

Lovely spacious bedroom and bathroom. Excellent location. Welcoming and very helpful staff.

2

Ronil

Feb 15, 2023

·

Stayed 2 nights

The bed and sheets were fantastic great sleep. BIGGEST LETDOWN the bathroom has very slippery floors my partner slipped bruised her leg and hand. We reported that to the staff at NO stage did she show any care never asked my partner if she was OK.... She said she will let the duty manager know about the incedent if she did or not I don't know NO one from management contacted us to even just see if my partner was ok. For the what they are charging per night to the level of customer care this hotel needs urgent restructuring and staff training is just simple care for customers.

10

Michelle

May 25, 2025

·

Stayed 1 night

Great hotel with friendly and helpful staff.

10

Mark

Jan 6, 2025

·

Stayed 2 nights

Very friendly staff at reception and breakfast each day.

6

Ann

Dec 2, 2025

·

Stayed 2 nights

Ok stay but our electric bike was stolen on the 1st night. Double locked. Told the receptionist and he was going to look at video of area. Heard nothing.

8

Olle

Jan 15, 2026

·

Stayed 2 nights

Very nice staff in reception and restaurant

8

Shannon

Sep 6, 2025

·

Stayed 2 nights

Good check-in, friendly staff. Here for a conference. Breakfast was great. Wouldn’t give a late checkout beyond 30mins without charge, disappointed by that.

2

Bassam

Jan 19, 2025

·

Stayed 1 night

Very inconsiderate about crediting the cancellation because of a death in the family.

10

April

Jan 24, 2024

·

Stayed 2 nights

Check in was fast and easy. Great location. Fantastic staff

10

Tony

Jul 6, 2023

·

Stayed 5 nights

Impressed by the service of staff. Very friendly

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Location

Consistently praised central spot by the Cathedral with easy walking to restaurants, shops, tram and buses; convenient for sightseeing and events.

Related guest reviews

8

Julie

Apr 27, 2023

·

Stayed 1 night

Clean and comfortable and in a great location near restaurants, shops and the river

10

David

Dec 31, 2024

·

Stayed 4 nights

Fantastic location and service from the staff in a great city.

10

Tracey

Dec 21, 2024

·

Stayed 1 night

Great spot close to bus stops and easy walk around Christchurch. Buffet breakfast had lots of options.

10

Alexa

Feb 1, 2026

·

Stayed 1 night

Great location

10

Alice

Aug 11, 2025

·

Stayed 1 night

Great location. So close to restaurants, bars ,cafes and shopping.

8

Bridget

Dec 4, 2024

·

Stayed 2 nights

Good location, easy walking to shopping area and restaurants, tram

10

Simon

May 7, 2025

·

Stayed 1 night

Easy accessible to town riverside markets etc

10

Brian

Feb 7, 2024

·

Stayed 1 night

Great location. Nice modern hotel.

10

???

Mar 5, 2025

·

Stayed 2 nights

街の中心にあって移動に便利でした。

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10

Thomas

Jul 14, 2025

·

Stayed 2 nights

Sehr gute Lage, sehr sauber und sehr freundliches und hilfsbereites Personal. Ich kann es für einen Aufenthalt in Christchurch empfehlen. In Gehweite befinden sich die Einkaufsmöglichkeiten und die Lokalszene. Frühstück war gut.

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Dining

Breakfast is widely praised for quality and variety, and several enjoyed the restaurant. A few note weak coffee or limited vegetarian choices, and one reports advertised 24/7 room service not being available.

Related guest reviews

10

Sharon

Aug 28, 2024

·

Stayed 2 nights

Our one night stay was great. Staff were pleasant, room was clean and very comfortable and best of all was the fantastic buffet breakfast. Central location.

10

Sreekanth

Jan 7, 2024

·

Stayed 2 nights

Excellent hotel - great location - walkable to central business district (Riverside Market and New Regent Street), modern room decor, good sized tv with chromecast, great bathroom as well. Phenomenal breakfast to enjoy if included in the hotel price. Only dampeners are - a) handheld shower in our room was not able to be fastened at a height, so those who didn't want their hair to get wet suffered; but the overhead/rainhead shower was a delight for all others. b) the cathedral is under construction, and is right next to the hotel, so when you first get in, you feel that the surrounding environment is hampered - but then again, keep in mind that Christchurch is still recovering from the 2011 earthquake.

8

Shannon

Sep 6, 2025

·

Stayed 2 nights

Good check-in, friendly staff. Here for a conference. Breakfast was great. Wouldn’t give a late checkout beyond 30mins without charge, disappointed by that.

10

Jyothi

Jan 7, 2023

·

Stayed 19,356 nights

The hotel room was very comfortable. The shower has only a partial door. This allowed for water to wet the area outside. Adding a door could help fix this. Parking is limited to very few spots so be sure to reserve parking ahead of time. The restaurant had almost no vegetarian options.

8

Angela

Sep 12, 2024

·

Stayed 1 night

The Novatel was very conviently located near the buses also very close to the tram. The hotel restaurant was lovley. We had dinner and breakfast and where very happy with the service and food. The hotel itself was a bit older than I thought but we where very happy with our stay.

10

Bret

Mar 21, 2024

·

Stayed 2 nights

Amazing property, staff, and restaurant! You won’t be disappointed. Centrally located in the middle of everything!

10

ADINA

Jan 7, 2025

·

Stayed 3 nights

Clean, convenient location, friendly staff. We enjoyed three nights in this hotel. Close to restaurants and easy walks around it. Very basic amenities. Breakfast food wasn’t the best, and they should offer better coffee quality in a city that prides itself on coffee offerings. Other than that, happy overall.

2

Sam

Jun 27, 2025

·

Stayed 2 nights

Old and tired, advertised 24/7 room service which isn't true.

8

Ronita

Jan 15, 2025

·

Stayed 2 nights

Good nice hotel but had to pay for parking. Nice views from hotel but bit mouldy in the bathroom. Loved the service and food at the breakfast.

10

Katharina

Jan 14, 2026

·

Stayed 1 night

Bara bra saker att säga. God frukost. Trevlig personal. Gott kaffe.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $169	2 $184	3 $193	4 $870	5 $153	6 $423	7 $229
8 $184	9 $234	10 $253	11 $205	12 $208	13 $343	14 $322
15 $251	16 $336	17 $320	18 $344	19 $336	20 $336	21 $236
22 $238	23 $268	24 $264	25 $311	26	27	28
29 $191	30 $212

Novotel Christchurch Cathedral Square

Prices for Novotel Christchurch Cathedral Square

Monthly average prices

About this property

Location

Room options

Executive Double Room, 2 Double Beds

Executive Suite, 1 King Bed

Superior Double Room, 2 Double Beds

Executive Room, 1 King Bed

Superior Room, 1 King Bed

Guest reviews of Novotel Christchurch Cathedral Square

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Novotel Christchurch Cathedral Square

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $245	23	24 $222
25 $148	26 $155	27 $227	28 $234	29 $203	30 $169	31 $188