El Cozumeleño Beach Resort - All Inclusive
US$ 144
/noite
Média para novembro
Preços para El Cozumeleño Beach Resort - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 144
/noite
Média para novembro
Preços médios mensais
Em El Cozumeleño Beach Resort - All Inclusive, o preço por noite é, em média, US$ 116 no mês mais barato (maio) e US$ 226 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 132 |
| fevereiro | US$ 226 |
| março | US$ 196 |
| abril | US$ 176 |
| maio | US$ 116 |
| junho | US$ 128 |
| julho | US$ 122 |
| agosto | US$ 126 |
| setembro | US$ 126 |
| outubro | US$ 124 |
| novembro | US$ 144 |
| dezembro | US$ 134 |
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A
M
J
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nov. · US$ 144
N
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Mais caro: fevereiro (aprox. US$ 226)
Mais barato: maio (aprox. US$ 116)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 5 piscinas exteriores e um campo de téni...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 5 piscinas exteriores e um campo de ténis exterior.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, Check-in rápido e um serviço de limpeza a seco. Há estacionamento grátis no local.
Restaurante
Deleite-de com as maravilhas gastronómicas da região no El Cocal Restaurant, um restaurante à beira da praia com vista para o oceano. Para desfrutar de refeições ligeiras, poderá encontrar uma cafetaria. Aproveite ainda para conviver na receção grátis, organizada diariamente. Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 3 bares/lounges.
Quartos
Sinta-se em casa num dos 251 quartos com ar condicionado e um televisor de ecrã plano. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho estão equipadas com um polibã e secadores de cabelo.
Localização
Em Cozumel (Zona Hotelera Norte), El Cozumeleño Beach Resort - All Inclusive ficará a 10 minutos de carro de Iglesia de San Miguel e de Playa Stingray.
O que há nas proximidades
Playa San Juan(0.8 milhas)
Villa Maya(2.2 milhas)
Monumento del Patrimonio Maya(2.9 milhas)
Los Cinco Soles(3.1 milhas)
Malecón San Miguel(3.2 milhas)
Museo de Cozumel(3.2 milhas)
Terminal Marítimo de Cozumel(3.3 milhas)
Terminal de Ferry do Cais Fiscal de Cozumel(3.4 milhas)
Parque Benito Juárez(3.6 milhas)
Central Plaza(3.6 milhas)
Monumento a Rafael Melgar(3.7 milhas)
Museo de la Isla de Cozumel(3.7 milhas)
Terminal de Cruzeiros Punta Langosta(3.7 milhas)
Iglesia de San Miguel(3.8 milhas)
Mercado Municipal "Benito Juarez"(3.9 milhas)
O aeroporto principal mais próximo é o de Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(4.1 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Balcão de turismo
Limpeza a seco
Localização
Playa Santa Pilar Km. 4.5 Zona Hotelera Norte, Zona Hotelera Norte, San Miguel, Estado de Quintana Roo, México
Playa San Juan (0.8 milhas)
Villa Maya (2.2 milhas)
Monumento del Patrimonio Maya (2.9 milhas)
Los Cinco Soles (3.1 milhas)
Malecón San Miguel (3.2 milhas)
Museo de Cozumel (3.2 milhas)
Opções de quartos
2
Balcony Ocean View Guarantee
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
517 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Premium Sky Top Room
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
517 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
2
Balcony Ocean View Super Saver
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
517 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
3
Quarto, vista para o oceano (sky )
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
517 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
3
Garden View
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
517 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
Avaliações dos hóspedes sobre El Cozumeleño Beach Resort - All Inclusive
7.2
Bom
Com base em 1.296 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
48%
Família
42%
Grupos
8%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No El Cozumeleño Beach Resort - All Inclusive, os viajantes elogiam consistentemente a equipe atenciosa e a praia convidativa, com águas claras e peixes, ao mesmo tempo em que observam que a propriedade é mais antiga, com quartos datados, problemas de manutenção ocasionais e uma experiência gastronômica que varia de razoável a decepcionante.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No El Cozumeleño Beach Resort - All Inclusive, os viajantes elogiam consistentemente a equipe atenciosa e a praia convidativa, com águas claras e peixes, ao mesmo tempo em que observam que a propriedade é mais antiga, com quartos datados, problemas de manutenção ocasionais e uma experiência gastronômica que varia de razoável a decepcionante.
Quartos espaçosos com vistas amplas para o mar são comuns, mas a decoração é antiga e as camas costumam ser duras. As instalações mostram sinais de desgaste: piscinas ou hidromassagens foram fechadas ou estavam turvas em alguns momentos, o bar molhado e as atividades são limitadas, e a pequena academia é básica, com equipamentos mínimos. As opiniões sobre a comida são mistas – muitos acham o buffet repetitivo e afetado por pássaros, enquanto o restaurante interno é melhor, mas requer reservas antecipadas e o bar oferece uma seleção limitada de bebidas. No geral, é adequado para viajantes que priorizam a tranquilidade à beira-mar e o bom custo-benefício em relação a acabamentos modernos e uma gastronomia ou entretenimento mais robustos.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações parecem datadas, com problemas de manutenção recorrentes: piscinas ou hidromassagens às vezes fechadas ou turvas, o bar molhado frequentemente fechado, entretenimento noturno mínimo e uma academia muito básica. Algumas atividades e equipamentos aquáticos não estavam disponíveis e há apenas dois restaurantes.
Avaliações dos hóspedes relacionadas
10
Regina
17 de out. de 2025
·
A estadia foi de 6 noites
We've stayed several times, and this was the first time in the off season. Unfortunately the swim up bar was closed, as well as two pools, but they plan to have them open soon. The beds are hard, but ask for a matress topper!! They are happy to oblige! Overall, still love the place!
We've stayed several times, and this was the first time in the off season. Unfortunately the swim up bar was closed, as well as two pools, but they plan to have them open soon. The beds are hard, but ask for a matress topper!! They are happy to oblige! Overall, still love the place!
6
Michael
18 de ago. de 2025
·
A estadia foi de 4 noites
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
6
Ray Michael
7 de nov. de 2025
·
A estadia foi de 5 noites
Staff and wait staff were wonderful. Our room, we experienced the water leak from the roof above through the light in the shower , the bottom of the toilet leaked water, we were without water a period of about 12 hours at one point. The main pool was closed for repairs, the dining room was closed. Destination representative located in the visitor office off of the lobby was very difficult to deal wit, our shared shuttle required we were 4 hours early to airport. deal with.
Staff and wait staff were wonderful. Our room, we experienced the water leak from the roof above through the light in the shower , the bottom of the toilet leaked water, we were without water a period of about 12 hours at one point. The main pool was closed for repairs, the dining room was closed. Destination representative located in the visitor office off of the lobby was very difficult to deal wit, our shared shuttle required we were 4 hours early to airport. deal with.
8
Laura Knight
1 de jul. de 2025
·
A estadia foi de 2 noites
Access to beach for snorkling was easy and amazing. Staff around pool and dining area were awesome. Hotel is very old and somewhat run down. Swim up bar was permanently closed. Air conditioner was lacking in room (did not get very cool). Food was so-so. Front desk was friendly but very slow
Access to beach for snorkling was easy and amazing. Staff around pool and dining area were awesome. Hotel is very old and somewhat run down. Swim up bar was permanently closed. Air conditioner was lacking in room (did not get very cool). Food was so-so. Front desk was friendly but very slow
4
Delas Lamont Vaughan
29 de jun. de 2025
·
A estadia foi de 7 noites
The hole week the pool was green and couldn't swim. They served the same food all week only three main dishes on menu. No entertainment at all during the day or night. and the swim up bar was never opened. The staff was very nice and polite.
The hole week the pool was green and couldn't swim. They served the same food all week only three main dishes on menu. No entertainment at all during the day or night. and the swim up bar was never opened. The staff was very nice and polite.
4
Jarrett
9 de jan. de 2026
·
A estadia foi de 7 noites
My wife received food poisoning the first night we were there. She was very cautious about eating anything there. There was noises coming from the room and had to move all of our stuff from one side of the hotel to the other WHILE my wife had food food poisoining. Alot of rock made entry into and out of the water sometimes a big hassle. The hot tubs do not work. Food is ok. I wouldnt reccommend.
My wife received food poisoning the first night we were there. She was very cautious about eating anything there. There was noises coming from the room and had to move all of our stuff from one side of the hotel to the other WHILE my wife had food food poisoining. Alot of rock made entry into and out of the water sometimes a big hassle. The hot tubs do not work. Food is ok. I wouldnt reccommend.
10
Karen L
25 de mar. de 2025
·
A estadia foi de 5 noites
They should not be able to advertise a fitness center but other than that, it was great!
They should not be able to advertise a fitness center but other than that, it was great!
6
James
20 de out. de 2025
·
A estadia foi de 7 noites
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
8
Lucreta
29 de jun. de 2025
·
A estadia foi de 7 noites
The staff is wonderful, but we didn’t have hot water to shower, no lunch or dinner buffet. No bingo, no swim up bar, no kid buffet. It was a slow week but we were expecting what was advertised. But I would stay there again and we have stayed several times . The snorkeling is great there. And the staff remembers you. I love the place.
The staff is wonderful, but we didn’t have hot water to shower, no lunch or dinner buffet. No bingo, no swim up bar, no kid buffet. It was a slow week but we were expecting what was advertised. But I would stay there again and we have stayed several times . The snorkeling is great there. And the staff remembers you. I love the place.
6
Elena
25 de nov. de 2025
·
A estadia foi de 3 noites
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: muitos notam áreas comuns e quartos limpos, mas outros relatam odores de mofo, insetos e roupas de cama úmidas, além de piscinas turvas e pássaros pousando na comida do buffet.
Avaliações dos hóspedes relacionadas
2
Jason T
7 de jul. de 2025
·
Room was warm. Black mold in the rooms. The staff was great
Room was warm. Black mold in the rooms. The staff was great
8
Lisa
25 de nov. de 2025
·
A estadia foi de 6 noites
Staff were amazing. Resort was very clean. Great food.
Staff were amazing. Resort was very clean. Great food.
6
Michael
18 de ago. de 2025
·
A estadia foi de 4 noites
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
4
Jacqueline
19 de nov. de 2025
·
A estadia foi de 7 noites
The hotel is very old and the rooms have not been updated, but that is ok. The first morning I woke up to a dead cockroach at my head and the bath room had ants the entire time. We took the cockroach to the front desk and asked them to exterminate our room, but after that we still had the ants and the rooms had about an inch open gape at the bottom of the door. Our shower looked like someone had spit food all over in the top area and it was that way the entire time. The staff was very friendly except for the old bartenders at the pool bar; their drinks were terrible and they were grumpy. When the younger guys got to fill in, their drinks were very good and they were fabulous! We have stayed here 3-4 times and will not be back.
The hotel is very old and the rooms have not been updated, but that is ok. The first morning I woke up to a dead cockroach at my head and the bath room had ants the entire time. We took the cockroach to the front desk and asked them to exterminate our room, but after that we still had the ants and the rooms had about an inch open gape at the bottom of the door. Our shower looked like someone had spit food all over in the top area and it was that way the entire time. The staff was very friendly except for the old bartenders at the pool bar; their drinks were terrible and they were grumpy. When the younger guys got to fill in, their drinks were very good and they were fabulous! We have stayed here 3-4 times and will not be back.
4
Ashley
13 de mai. de 2025
·
A estadia foi de 4 noites
Friendly guests. Uncomfortable bed. Elevator didn’t work the entire time. Not always easy getting food. Birds kept getting into dining and eating the food. Shower didn’t drain.
Friendly guests. Uncomfortable bed. Elevator didn’t work the entire time. Not always easy getting food. Birds kept getting into dining and eating the food. Shower didn’t drain.
4
Cathy
30 de nov. de 2025
·
A estadia foi de 2 noites
The rooms are old, moldy smelling. The hotel is rundown. The area is nice, the food is good, but the room really put a damper on our trip for the Ironman event. We also had problems with the billing. We were charged for the rooms when we checked in and we were charged again for the rooms when we checked out. We were running late for our flight with the hassle at the desk and paid the fees. I will be contacting you.
The rooms are old, moldy smelling. The hotel is rundown. The area is nice, the food is good, but the room really put a damper on our trip for the Ironman event. We also had problems with the billing. We were charged for the rooms when we checked in and we were charged again for the rooms when we checked out. We were running late for our flight with the hassle at the desk and paid the fees. I will be contacting you.
2
Marion Y
10 de ago. de 2025
·
A estadia foi de 6 noites
It was a horrible experience. No AC in restaurants, filthy pool, cockroaches, no phones in the rooms, tv does not work, no hot water, bad food, restaurant would run out of food…just awful place except staff. Owner should be embarrassed to even have this place open…
It was a horrible experience. No AC in restaurants, filthy pool, cockroaches, no phones in the rooms, tv does not work, no hot water, bad food, restaurant would run out of food…just awful place except staff. Owner should be embarrassed to even have this place open…
10
Rebecca Ann
14 de out. de 2025
·
A estadia foi de 5 noites
Very clean, outstanding staff and very accomadating! Love the beach area!
Very clean, outstanding staff and very accomadating! Love the beach area!
6
Danielle
30 de mar. de 2025
·
A estadia foi de 3 noites
This resort is very dated, the furniture and fixings were old. BUT, it was super clean. The rooms didn’t even have any dust. The staff were always cleaning and taking care of things. The food was mediocre at best and even dinner in the restaurant wasn’t very good. The buffet was a little wild at times between the birds flying in and out despite the netting. But again, the staff kept everything really clean. The beds and pillows were comfortable, the water was hot and the ac cold. The views from the room were all of the ocean.
This resort is very dated, the furniture and fixings were old. BUT, it was super clean. The rooms didn’t even have any dust. The staff were always cleaning and taking care of things. The food was mediocre at best and even dinner in the restaurant wasn’t very good. The buffet was a little wild at times between the birds flying in and out despite the netting. But again, the staff kept everything really clean. The beds and pillows were comfortable, the water was hot and the ac cold. The views from the room were all of the ocean.
4
jose arturo
15 de ago. de 2025
·
A estadia foi de 2 noites
El cuarto sucio , cucarachas , el lavabo tapado y no hacen caso una vez reportado . Mala atención .
El cuarto sucio , cucarachas , el lavabo tapado y no hacen caso una vez reportado . Mala atención .
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, com vista ampla para o oceano, mas a decoração é antiga e as camas costumam ser duras. Muitos mencionam ar condicionado limitado ou barulhento e umidade causando mofo; geladeiras e telefones não são padrão.
Avaliações dos hóspedes relacionadas
10
Francisco
5 de nov. de 2025
·
A estadia foi de 4 noites
Rooms a bit dated but clean and staff super courteous 💙
Rooms a bit dated but clean and staff super courteous 💙
10
Cathryn
13 de nov. de 2025
·
A estadia foi de 7 noites
The balcony view was amazing
The balcony view was amazing
8
Patty
11 de mai. de 2025
·
A estadia foi de 5 noites
I like the old fashion Mexican style design of the Resort, & this place was perfect. Loved the private beach area & the beautiful sunsets. The rooms are nice & roomy but the mattress in room 1507 really needs to be replaced, felt like sleeping on a box spring.
I like the old fashion Mexican style design of the Resort, & this place was perfect. Loved the private beach area & the beautiful sunsets. The rooms are nice & roomy but the mattress in room 1507 really needs to be replaced, felt like sleeping on a box spring.
10
Arturo
16 de jul. de 2025
·
A estadia foi de 2 noites
Nice beach View from the room was unbelievable
Nice beach View from the room was unbelievable
6
Lindsay
7 de jul. de 2025
·
A estadia foi de 9 noites
If you don’t expect much you will be fine. They do not put refrigerators in the rooms. You can not order room service unless you go to the front desk. The room temperatures are between 24-26. Our room stayed at 26. We tried to switch rooms the front desk said they would ask management. We tried for three days and gave up. The staff was very friendly!
If you don’t expect much you will be fine. They do not put refrigerators in the rooms. You can not order room service unless you go to the front desk. The room temperatures are between 24-26. Our room stayed at 26. We tried to switch rooms the front desk said they would ask management. We tried for three days and gave up. The staff was very friendly!
6
Kerra Lyn
14 de jul. de 2025
·
A estadia foi de 8 noites
The water pressure and availability of hot water were issues every day. That was probably my biggest issue with the facility. The accommodations are a bit dated, and need to be remodeled. But the staff is super friendly and the beach is really nice.
The water pressure and availability of hot water were issues every day. That was probably my biggest issue with the facility. The accommodations are a bit dated, and need to be remodeled. But the staff is super friendly and the beach is really nice.
6
Mark
27 de nov. de 2025
·
A estadia foi de 5 noites
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
6
Farzana
9 de jul. de 2025
·
A estadia foi de 3 noites
This flamingo coloured hotel building is truly stunning. The reception areas , dining and beach are really fantastic . The crystal clear water and beach is clean and we swam with different coloured fishes. It is a short taxi ride to the ferry and shopping areas. The food was nice and varied. The staff especially Martha and Julio were so friendly and kind to us all through the stay . Unfortunately the downside is that the rooms are quite old and dated. The water pressure is mixed , the air conditioning leaves the room , clothes and bedding damp and wet to the touch. The manager tried everything to fix this for us but unfortunately there was no solution. We stayed three nights and it was all lovely while at the beach or hotel areas . Going back to the room was a bit daunting - we would have stayed longer if the room was nicer . The gym facilities are also very basic. It is a lovely welcoming hotel and once the rooms are modernised in the future we would definitely stay there again . Thank you Martha and Julio 🙏
This flamingo coloured hotel building is truly stunning. The reception areas , dining and beach are really fantastic . The crystal clear water and beach is clean and we swam with different coloured fishes. It is a short taxi ride to the ferry and shopping areas. The food was nice and varied. The staff especially Martha and Julio were so friendly and kind to us all through the stay . Unfortunately the downside is that the rooms are quite old and dated. The water pressure is mixed , the air conditioning leaves the room , clothes and bedding damp and wet to the touch. The manager tried everything to fix this for us but unfortunately there was no solution. We stayed three nights and it was all lovely while at the beach or hotel areas . Going back to the room was a bit daunting - we would have stayed longer if the room was nicer . The gym facilities are also very basic. It is a lovely welcoming hotel and once the rooms are modernised in the future we would definitely stay there again . Thank you Martha and Julio 🙏
2
Meghaan
4 de out. de 2025
·
A estadia foi de 4 noites
The ocean view was the best part about the property. Unfortunately, it is extremely outdated and a lot of things need to be fixed. Upgrades are needed with the rooms. New beds, more outlets, add refrigerators and microwaves to heat and store food. The AC in our unit was horrible. Every night we slept it was hot and the room has moisture.
The ocean view was the best part about the property. Unfortunately, it is extremely outdated and a lot of things need to be fixed. Upgrades are needed with the rooms. New beds, more outlets, add refrigerators and microwaves to heat and store food. The AC in our unit was horrible. Every night we slept it was hot and the room has moisture.
8
Waylan Scott
26 de nov. de 2025
·
A estadia foi de 5 noites
Resort has a good location, away from the busy parts of Cozumel. The beach is good with loungers and umbrellas, Drinks were ok for an all inclusive, Never ate at the buffet but ate at restaurant a couple times it was ok. The resort was a good deal for the price and I would probably stay there again. Rooms were clean and spacious, nothing fancy but worth what I paid.
Resort has a good location, away from the busy parts of Cozumel. The beach is good with loungers and umbrellas, Drinks were ok for an all inclusive, Never ate at the buffet but ate at restaurant a couple times it was ok. The resort was a good deal for the price and I would probably stay there again. Rooms were clean and spacious, nothing fancy but worth what I paid.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe em todo o resort recebe muitos elogios pela cordialidade e prestatividade, com muitos hóspedes mencionando garçons e bartenders que se destacam. No entanto, vários relatam check-in lento ou frustrante e ocasionais grosserias ou falta de comunicação na recepção.
Avaliações dos hóspedes relacionadas
10
Chandler
12 de nov. de 2025
·
A estadia foi de 7 noites
The staff were amazing and the food was amazing. Best overall trip to Cozumel weve had. We had 11 in are group and we had an amazing time. Will be returning to this resort yearly.
The staff were amazing and the food was amazing. Best overall trip to Cozumel weve had. We had 11 in are group and we had an amazing time. Will be returning to this resort yearly.
4
Diana Iampieri
20 de ago. de 2025
·
A estadia foi de 7 noites
Most of the staff was extremely supportive and nice. The waiters at the restaurant/beach, Aldo, Emilio, Manuel, among others whose name I cannnot remember where the highlight of my stay. One of the managers, Gloria was very rude, telling me on a few occasions that I was not allowed to bring food to my room from the restaurant, when the other employees, including the “captain” at the main restaurant physically handed us a to go plate to take back to our room after dinner. Gloria always had an attitude and was very rude when asking questions. Saying she was going to report the incident that we were taking food back to our room. There were a couple of issues with the property. There were a lot of ants in our room, to the point where they got on the bed. The water pressure on the bathroom was very poor, the AC did not work properly, there were cracks on every surface, the cleaning crew were not leaving towels in our room every time they came to clean. The beach was okay. There was a lot of dirt everywhere, which honestly is a failing on the guests. A lot of cigarette butts all over the beach and the smell of it was extremely unpleasant considering it was right next to the beach and on the sand. The food was also extremely mediocre. On my previous stays at all inclusive resorts I was always blown away by the food and their flavors, on this occasion it wasn’t anything special and I was not excited to eat until I went to the center where I actually had great food.
Most of the staff was extremely supportive and nice. The waiters at the restaurant/beach, Aldo, Emilio, Manuel, among others whose name I cannnot remember where the highlight of my stay. One of the managers, Gloria was very rude, telling me on a few occasions that I was not allowed to bring food to my room from the restaurant, when the other employees, including the “captain” at the main restaurant physically handed us a to go plate to take back to our room after dinner. Gloria always had an attitude and was very rude when asking questions. Saying she was going to report the incident that we were taking food back to our room. There were a couple of issues with the property. There were a lot of ants in our room, to the point where they got on the bed. The water pressure on the bathroom was very poor, the AC did not work properly, there were cracks on every surface, the cleaning crew were not leaving towels in our room every time they came to clean. The beach was okay. There was a lot of dirt everywhere, which honestly is a failing on the guests. A lot of cigarette butts all over the beach and the smell of it was extremely unpleasant considering it was right next to the beach and on the sand. The food was also extremely mediocre. On my previous stays at all inclusive resorts I was always blown away by the food and their flavors, on this occasion it wasn’t anything special and I was not excited to eat until I went to the center where I actually had great food.
10
Heather Denise
20 de jul. de 2025
·
The BEST staff anywhere on the island! From the front desk to the wait staff. Food was all great. They are cleaning the property daily and will always try to get you what you need, just ask. The rooms could use an upgrade but otherwise 100% wonderful.
The BEST staff anywhere on the island! From the front desk to the wait staff. Food was all great. They are cleaning the property daily and will always try to get you what you need, just ask. The rooms could use an upgrade but otherwise 100% wonderful.
10
Ana Reyna
13 de out. de 2025
·
A estadia foi de 4 noites
Staff was ver helpful especially Roberto, Marta, and Santiago.
Staff was ver helpful especially Roberto, Marta, and Santiago.
6
María Guadalupe Tovar
24 de dez. de 2024
·
A estadia foi de 4 noites
El personal de recepción es muy prepotente en particular un señor de nombre Omar nos trató muy mal al momento de hacer el check in y en esos días que estuvimos de hospedadas ahí nos contestaba de mal modo, se tardó en darnos las tarjetas para ingresar a la habitación, tuvimos que ir después y no nos entregó la llave de la caja fuerte . De verdad muy mal
El personal de recepción es muy prepotente en particular un señor de nombre Omar nos trató muy mal al momento de hacer el check in y en esos días que estuvimos de hospedadas ahí nos contestaba de mal modo, se tardó en darnos las tarjetas para ingresar a la habitación, tuvimos que ir después y no nos entregó la llave de la caja fuerte . De verdad muy mal
6
Arami
26 de mar. de 2025
·
A estadia foi de 6 noites
Reviews that mention terrible checkin process are absolutrly correct. We arrived 2 hours before 11am check in and the front deak wanted to charge $80usd to allow us to check in to the property. We didnt need full access or even food or drinks but wantef to just check out the beach. The front desk person told us to sit on the chairs and not move until 11am. What?! Im on vacation, not on time out. Ultimalely another staff came and told us to enjoy the beach. The check in process was long and included extra resort fees $15usd/room/night. None of this was mentioned in our all inclusive package. Rooms were clean and large and I think most if not all have ocean views. The best part of thia resort is the activity staff. Leo, Cesar and Cristian were incredibly fun and made up for the grumpy front desk folks. Palapas are available if you are up well before 7am. Many folks chain smoke all day under palapas. Gross! Snorkeling is wonderful and they have free guided tours at 11am. There is one buffet restaurant and one a la carte. You need to line up before 8am to get an a la carte reservation. Food is fine. There is no night life at this resort. No shows. No bar. Not even a lobby with music. After dinner you can enjoy the beach, go off property or go to bed. Nada. Zilch. Nothing to do. This is a budget property and it shows. The staff (aside from check in) are incredible and its a very mellow place with almost no rules. Example you can bring food and drink to the beach. 7/10
Reviews that mention terrible checkin process are absolutrly correct. We arrived 2 hours before 11am check in and the front deak wanted to charge $80usd to allow us to check in to the property. We didnt need full access or even food or drinks but wantef to just check out the beach. The front desk person told us to sit on the chairs and not move until 11am. What?! Im on vacation, not on time out. Ultimalely another staff came and told us to enjoy the beach. The check in process was long and included extra resort fees $15usd/room/night. None of this was mentioned in our all inclusive package. Rooms were clean and large and I think most if not all have ocean views. The best part of thia resort is the activity staff. Leo, Cesar and Cristian were incredibly fun and made up for the grumpy front desk folks. Palapas are available if you are up well before 7am. Many folks chain smoke all day under palapas. Gross! Snorkeling is wonderful and they have free guided tours at 11am. There is one buffet restaurant and one a la carte. You need to line up before 8am to get an a la carte reservation. Food is fine. There is no night life at this resort. No shows. No bar. Not even a lobby with music. After dinner you can enjoy the beach, go off property or go to bed. Nada. Zilch. Nothing to do. This is a budget property and it shows. The staff (aside from check in) are incredible and its a very mellow place with almost no rules. Example you can bring food and drink to the beach. 7/10
6
Rebecca
1 de set. de 2025
·
A estadia foi de 6 noites
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
10
Lynn
22 de jul. de 2025
·
A estadia foi de 7 noites
We have been coming to El Cozumeleno several times a year for 9 years. I look forward to seeing the entire staff, best service on the Island. One of the nicest beaches and great snorkeling at the resort.
We have been coming to El Cozumeleno several times a year for 9 years. I look forward to seeing the entire staff, best service on the Island. One of the nicest beaches and great snorkeling at the resort.
10
Eduardo
28 de nov. de 2025
·
A estadia foi de 7 noites
The staff are amazing. They are what makes that hotel great. We will definitely come back. Only bads: cold water pressure and the dry cakes for dessert.
The staff are amazing. They are what makes that hotel great. We will definitely come back. Only bads: cold water pressure and the dry cakes for dessert.
6
Elena
25 de nov. de 2025
·
A estadia foi de 3 noites
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado na extremidade norte mais calma da praia, com águas claras e calmas e excelente snorkeling bem em frente à propriedade. Fica a uma curta distância de táxi do aeroporto e da cidade, mas longe das áreas mais movimentadas.
Avaliações dos hóspedes relacionadas
10
James
23 de dez. de 2024
·
A estadia foi de 7 noites
The El Cozumeleno is our favorite resort on the island of Cozumel. We have gone there six times now we like to staff the food is authentic Mexican the water is crystal clear and the beach is the best. The price is very good. It is a very quiet place on the very north end of the island no tourist, traffic, and very good location.
The El Cozumeleno is our favorite resort on the island of Cozumel. We have gone there six times now we like to staff the food is authentic Mexican the water is crystal clear and the beach is the best. The price is very good. It is a very quiet place on the very north end of the island no tourist, traffic, and very good location.
10
James
5 de jul. de 2025
·
A estadia foi de 5 noites
This resort has the best beach on the island. My wife and I are world travelers, we live in San Diego. But, we come here often for the year round 80+ degree clear water. We like all of the staff here. All rooms have an ocean view. We always get 5/8th floor rooms with balconies. The value for the cost is excellent. If you want better food go pay $600 a night somewhere else. But those places don’t have the beach atmosphere like here. We’ve done checked all of them out on the island. We used to do Cancun until we found this place. We’ve been to beaches in Bali, Hawaii, Spain, Greece, Africa, Egypt, Malibu etc. But this is our go to place. Fly into Cozumel airport and you’re only a 15 minute taxi ride away.
This resort has the best beach on the island. My wife and I are world travelers, we live in San Diego. But, we come here often for the year round 80+ degree clear water. We like all of the staff here. All rooms have an ocean view. We always get 5/8th floor rooms with balconies. The value for the cost is excellent. If you want better food go pay $600 a night somewhere else. But those places don’t have the beach atmosphere like here. We’ve done checked all of them out on the island. We used to do Cancun until we found this place. We’ve been to beaches in Bali, Hawaii, Spain, Greece, Africa, Egypt, Malibu etc. But this is our go to place. Fly into Cozumel airport and you’re only a 15 minute taxi ride away.
8
Gerald
23 de out. de 2025
·
A estadia foi de 3 noites
Place was pretty amazing on the grounds people always cleaning and manicuring things. Ocean view and beach access was amazing compared to properties close by. Staff always friendly and wanting to make you feel special. Rooms are a little dated but didn’t go there to hang out in the room. Would highly recommend for the price and service
Place was pretty amazing on the grounds people always cleaning and manicuring things. Ocean view and beach access was amazing compared to properties close by. Staff always friendly and wanting to make you feel special. Rooms are a little dated but didn’t go there to hang out in the room. Would highly recommend for the price and service
10
Joel
31 de out. de 2025
·
A estadia foi de 7 noites
El Coz is all about the staff… they are incredible. Facilities are good, location is great, private beach is perfect. We love going back to El Cozumeleño when we’re on the island
El Coz is all about the staff… they are incredible. Facilities are good, location is great, private beach is perfect. We love going back to El Cozumeleño when we’re on the island
8
Nick
25 de abr. de 2025
·
A estadia foi de 6 noites
I like that it was away from the hustle and bustle of the downtown port area. Easy commute with either a taxi or a scooter. Great beach and snorkeling.
I like that it was away from the hustle and bustle of the downtown port area. Easy commute with either a taxi or a scooter. Great beach and snorkeling.
8
oscar
1 de mar. de 2025
·
A estadia foi de 7 noites
The staff was very attentive and friendly. The restaurants on site were very delicious. The beach in front was great for swimming and snorkeling. Great value. 😎👍🏝️🇲🇽
The staff was very attentive and friendly. The restaurants on site were very delicious. The beach in front was great for swimming and snorkeling. Great value. 😎👍🏝️🇲🇽
8
Kelsey
14 de jul. de 2025
·
A estadia foi de 8 noites
The property is a bit outdated but the customer service is on par. Very family friendly and chill. This is where you want to go for quiet and have a beautiful beach.
The property is a bit outdated but the customer service is on par. Very family friendly and chill. This is where you want to go for quiet and have a beautiful beach.
6
Eden
4 de jan. de 2025
·
A estadia foi de 5 noites
The view of the ocean is amazing, they have some nice calm waters to go swimming. The hotel is not really close to town so you will need to take a cab everyday if you want to explore town. If your a picky eater tough luck food would be the area that they can most improve on. The rooms are solid, shower was kinda broken but hot water was working and A/C was great. For the price it’s not bad at all.
The view of the ocean is amazing, they have some nice calm waters to go swimming. The hotel is not really close to town so you will need to take a cab everyday if you want to explore town. If your a picky eater tough luck food would be the area that they can most improve on. The rooms are solid, shower was kinda broken but hot water was working and A/C was great. For the price it’s not bad at all.
8
Clint
25 de mai. de 2025
·
A estadia foi de 11 noites
Excellent customer service! Great location with beautiful view.
Excellent customer service! Great location with beautiful view.
10
Leanne
28 de nov. de 2024
·
A estadia foi de 4 noites
I enjoyed being on the north of Cozumel. It was quiet and felt safer less touristy.
I enjoyed being on the north of Cozumel. It was quiet and felt safer less touristy.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
As opiniões sobre a comida são inconsistentes: o buffet geralmente é repetitivo e afetado por pássaros, enquanto o restaurante interno é melhor, mas requer reservas no mesmo dia e um código de vestimenta. As bebidas são limitadas e às vezes fracas.
Avaliações dos hóspedes relacionadas
8
david
8 de mai. de 2025
·
A estadia foi de 7 noites
Great property overall. We utilized the pool daily, had great wait staff serving plenty of drinks and food. The birds at the buffet were pretty aggressive so we opted to eat in the restaurant each night. The dress code for men to wear pants needs to be changed. (Who brings dress pants to the beach! Nice shorts should be acceptable.)
Great property overall. We utilized the pool daily, had great wait staff serving plenty of drinks and food. The birds at the buffet were pretty aggressive so we opted to eat in the restaurant each night. The dress code for men to wear pants needs to be changed. (Who brings dress pants to the beach! Nice shorts should be acceptable.)
6
Michael
18 de ago. de 2025
·
A estadia foi de 4 noites
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
6
Mark
27 de nov. de 2025
·
A estadia foi de 5 noites
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
6
Jhoel Mauricio
22 de ago. de 2025
·
A estadia foi de 7 noites
La comida era muy mediocre, apenas tenía sabor. todos los días se repetía la misma carta constamente. La verdad que la comida deja mucho que desear, es una tristeza ya que es lo único que falla, siendo lo más importante.
La comida era muy mediocre, apenas tenía sabor. todos los días se repetía la misma carta constamente. La verdad que la comida deja mucho que desear, es una tristeza ya que es lo único que falla, siendo lo más importante.
4
CHRISTOPHER
23 de mar. de 2025
·
A estadia foi de 5 noites
The food was awful in the buffet. Black birds flying all over and diving into the buffet food. I was standing in line for an omelette one day, and had a black bird poop on my arm. So disgusting. Inside restaurant food was delicious. Snorkeling excellent. Beautiful view. NO nighttime entertainment whatsoever. I would not return to this resort.
The food was awful in the buffet. Black birds flying all over and diving into the buffet food. I was standing in line for an omelette one day, and had a black bird poop on my arm. So disgusting. Inside restaurant food was delicious. Snorkeling excellent. Beautiful view. NO nighttime entertainment whatsoever. I would not return to this resort.
6
Rebecca
1 de set. de 2025
·
A estadia foi de 6 noites
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
8
monica
23 de mar. de 2025
·
A estadia foi de 6 noites
The location is amazing, but the rooms are in really poor condition. The staff works really hard. They are so nice. The buffet food is horrible but the restaurant options are amazing. You just have to make a reservation. The breakfast is really good in the restaurant as well without any reservation required, but avoid the buffet. The rooms are very worn down. The views were amazing from the balcony but the bathroom amenities not so good as the hairdryer was burnt and didn’t work , the bathroom sliding doors looked moldy. They need to upgrade the rooms definitely.
The location is amazing, but the rooms are in really poor condition. The staff works really hard. They are so nice. The buffet food is horrible but the restaurant options are amazing. You just have to make a reservation. The breakfast is really good in the restaurant as well without any reservation required, but avoid the buffet. The rooms are very worn down. The views were amazing from the balcony but the bathroom amenities not so good as the hairdryer was burnt and didn’t work , the bathroom sliding doors looked moldy. They need to upgrade the rooms definitely.
10
Carmela
12 de ago. de 2025
·
A estadia foi de 3 noites
Service was amazing! Staff were friendly and helpful! The buffet food could have been better and a better variety of beer. Other than that, our trip was amazing!
Service was amazing! Staff were friendly and helpful! The buffet food could have been better and a better variety of beer. Other than that, our trip was amazing!
6
James
20 de out. de 2025
·
A estadia foi de 7 noites
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
6
Cassandra
23 de nov. de 2025
·
A estadia foi de 3 noites
Ok rum, perfekt service, men maten var inte bra..
Ok rum, perfekt service, men maten var inte bra..
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
Germano
22 de abr. de 2026
·
A estadia foi de 10 noites
Não vá para este lugar, já viajamos três vezes a Cozumel este lugar não pode ser classificado como resort. Tudo nele é horrível, acomodação, comida, funcionários. Preste atenção somos pessoas simples sem frescura, mas sair de casa para passar trabalho é brabo. Tudo neste lugar funciona na propina ou gorjeta para você ser bem atendido, o site hotels tá queimando sua imagem com anúncio do jeito que faz de um lugar simplesmente horrível. Adoramos Cozumel tanto é que nossa reserva era de 10 dias e simplesmente abandonamos com 5 dias. Fomos para outro lugar porque sair de casa para passar trabalho e ainda ouvir da atendente do hotel dizer que este lugar era voltado para família mexicana, como quem diz , está te sentindo mal, saia. Começa que o quarto da foto é totalmente diferente do que é, chuveiro não funciona tive que pedir concerto que durou uma manhã inteira, comida e café é terrível, olha me desculpa vou parar por aqui porque o que era para ser férias boas virou um pesadelo.
Não vá para este lugar, já viajamos três vezes a Cozumel este lugar não pode ser classificado como resort. Tudo nele é horrível, acomodação, comida, funcionários. Preste atenção somos pessoas simples sem frescura, mas sair de casa para passar trabalho é brabo. Tudo neste lugar funciona na propina ou gorjeta para você ser bem atendido, o site hotels tá queimando sua imagem com anúncio do jeito que faz de um lugar simplesmente horrível. Adoramos Cozumel tanto é que nossa reserva era de 10 dias e simplesmente abandonamos com 5 dias. Fomos para outro lugar porque sair de casa para passar trabalho e ainda ouvir da atendente do hotel dizer que este lugar era voltado para família mexicana, como quem diz , está te sentindo mal, saia. Começa que o quarto da foto é totalmente diferente do que é, chuveiro não funciona tive que pedir concerto que durou uma manhã inteira, comida e café é terrível, olha me desculpa vou parar por aqui porque o que era para ser férias boas virou um pesadelo.
8
Concepcion
17 de set. de 2026
·
A estadia foi de 3 noites
Todo muy bien el servicio excelente muy limpio solo que el aire acondicionado no esta en buena temperatura no alcanza a enfriar o templar bien y hace mucho ruido el clima pero por todo lo demas excelente ubicacion un excelente hambiente todo hermoso gracias nosotros hemos ido como 6 o 7 veces pero yo creo que lo unico es el aire acondicionado mucho ruido y no enfria nada Saludos
Todo muy bien el servicio excelente muy limpio solo que el aire acondicionado no esta en buena temperatura no alcanza a enfriar o templar bien y hace mucho ruido el clima pero por todo lo demas excelente ubicacion un excelente hambiente todo hermoso gracias nosotros hemos ido como 6 o 7 veces pero yo creo que lo unico es el aire acondicionado mucho ruido y no enfria nada Saludos
4
Aurelio
16 de jul. de 2026
·
A estadia foi de 3 noites
I used to come here a lot back in the day. Haven’t been here in about 15 years. They have gone downhill. The swim bar was never opened. The food selection was not as good as it used to be. Don’t give me wrong. The waiters were awesome. I want to get a massage and a massage and a masseuse was never opened. What happened to the jet skis we used to be able to red jet skis on site it’s just horrible. I wanna go back to them again.so
I used to come here a lot back in the day. Haven’t been here in about 15 years. They have gone downhill. The swim bar was never opened. The food selection was not as good as it used to be. Don’t give me wrong. The waiters were awesome. I want to get a massage and a massage and a masseuse was never opened. What happened to the jet skis we used to be able to red jet skis on site it’s just horrible. I wanna go back to them again.so
10
Felicia Odom
13 de jul. de 2026
·
A estadia foi de 3 noites
We have stayed here several times through the years. Staff has always been excellent. Rooms need updating though. Food has improved tremendously. The pools, beach, & outdoors are worth the trip. Best snorkeling on the island by far & it’s right out front of the resort. We will return!
We have stayed here several times through the years. Staff has always been excellent. Rooms need updating though. Food has improved tremendously. The pools, beach, & outdoors are worth the trip. Best snorkeling on the island by far & it’s right out front of the resort. We will return!
10
Maricia
13 de jul. de 2026
·
A estadia foi de 4 noites
My family and I have stayed at this property 3 different times. We just returned from a visit there after 20 years. The property has aged, as we all have, but the property has been well maintained. Our rooms are spacious and all the property is kept clean and manicured. The staff is vey helpful and friendly. Looking forward to returning.
My family and I have stayed at this property 3 different times. We just returned from a visit there after 20 years. The property has aged, as we all have, but the property has been well maintained. Our rooms are spacious and all the property is kept clean and manicured. The staff is vey helpful and friendly. Looking forward to returning.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:30
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-02: 144.22542530342102USD
- 2026-11-03: 144.22542530342102USD
- 2026-11-04: 144.14318638618468USD
- 2026-11-05: 144.22542530342102USD
- 2026-11-06: 140.89457839347838USD
- 2026-11-07: 140.73728963378906USD
- 2026-11-08: 142.05279640010835USD
- 2026-11-09: 116.76043597927094USD
- 2026-11-10: 144.22542530342102USD
- 2026-11-11: 144.38317512016297USD
- 2026-11-12: 144.38317512016297USD
- 2026-11-13: 144.38317512016297USD
- 2026-11-14: 144.22542530342102USD
- 2026-11-15: 143.2035264986801USD
- 2026-11-16: 144.22542530342102USD
- 2026-11-17: 144.22542530342102USD
- 2026-11-18: 144.22542530342102USD
- 2026-11-19: 143.69257996009827USD
- 2026-11-20: 144.22542530342102USD
- 2026-11-21: 144.38317512016297USD
- 2026-11-22: 142.8350906850815USD
- 2026-11-23: 143.69257996009827USD
- 2026-11-24: 144.22542530342102USD
- 2026-11-25: 144.22542530342102USD
- 2026-11-26: 144.22542530342102USD
- 2026-11-27: 144.38317512016297USD
- 2026-11-28: 143.50315381622315USD
- 2026-11-29: 144.22542530342102USD
- 2026-11-30: 144.22542530342102USD
- 2026-12-01: 145.14193841926576USD
- 2026-12-02: 144.7630861315155USD
- 2026-12-03: 143.69257996009827USD
- 2026-12-04: 144.7630861315155USD
- 2026-12-05: 142.77446168266297USD
- 2026-12-06: 143.1935283911133USD
- 2026-12-07: 145.88135439834596USD
- 2026-12-08: 144.6745461012268USD
- 2026-12-09: 144.12278034255982USD
- 2026-12-10: 144.7630861315155USD
- 2026-12-11: 143.30131328430176USD
- 2026-12-12: 145.19190334281922USD
- 2026-12-13: 145.10198014137268USD
- 2026-12-14: 142.28469955947875USD
- 2026-12-15: 143.26347245361328USD
- 2026-12-16: 144.12278034255982USD
- 2026-12-17: 145.19190334281922USD
- 2026-12-18: 145.57159236373903USD
- 2026-12-19: 143.93292729400636USD
- 2026-12-20: 144.2396156149292USD
- 2026-12-21: 145.7314767038727USD
- 2026-12-22: 143.1935283911133USD
- 2026-12-23: 144.74227025939942USD
- 2026-12-24: 167.79916994636537USD
- 2026-12-25: 167.79916994636537USD
- 2026-12-26: 144.6745461012268USD
- 2026-12-27: 142.83938534614563USD
- 2026-12-28: 167.79916994636537USD
- 2026-12-29: 167.79916994636537USD
- 2026-12-30: 571.4600326597596USD
- 2026-12-31: 522.3834465133667USD
- 2027-01-01: 555.0400150927735USD
- 2027-01-02: 143.04275419681548USD
Contacte o alojamento pelo menos 24 horas antes da chegada para organizar o check-in, através dos dados que constam na sua confirmação de reserva. Os clientes deverão completar o registo online no alojamento através de um link seguro antes da chegada. Os clientes deverão fornecer uma cópia do seu documento de identificação com fotografia emitido pelo governo antes da chegada.
Contacte o alojamento com antecedência se planeia chegar após as 0:00, através dos dados que constam na sua confirmação de reserva. Os clientes que tencionem chegar fora do horário normal do check-in deverão contactar o alojamento com antecedência para receber instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. No check-in, todos os clientes, incluindo crianças, terão de apresentar um documento de identificação válido emitido pelo governo.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 21 anos
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A piscina está aberta das 7:00 às 21:00.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 3 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
Dados da empresa
Número de registo do alojamento 001-007-002116/2025
- Taxa de check-in antecipado: 40 USD (sujeito a disponibilidade)
- Taxa de check-out tardio: 60 USD (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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