The Westin Cozumel
US$ 158
/noite
Média para setembro
Preços para The Westin Cozumel
Selecione datas para ver preços e disponibilidade
US$ 158
/noite
Média para setembro
Preços médios mensais
Em The Westin Cozumel, o preço por noite é, em média, US$ 141 no mês mais barato (outubro) e US$ 231 no mês mais caro (dezembro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 183 |
| fevereiro | US$ 215 |
| março | US$ 219 |
| abril | US$ 209 |
| maio | US$ 166 |
| junho | US$ 175 |
| julho | US$ 206 |
| agosto | US$ 219 |
| setembro | US$ 158 |
| outubro | US$ 141 |
| novembro | US$ 199 |
| dezembro | US$ 231 |
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set. · US$ 158
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Mais caro: dezembro (aprox. US$ 231)
Mais barato: outubro (aprox. US$ 141)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma piscina exterior, Sauna e uma sala de fitness aberta 24 horas....
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias opções de lazer e entretenimento ao seu dispor, incluem-se uma piscina exterior, Sauna e uma sala de fitness aberta 24 horas. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) são algumas das comodidades adicionais disponíveis neste resort.
Comodidades para negócios
As principais comodidades incluem acesso à internet com fios grátis, um business center e registo de saída rápido. Entre os espaços para eventos desta estância contam-se um centro de conferências e salas de reuniões. Há estacionamento grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges. O resort serve pequenos-almoços buffet diariamente entre as 07:00 e as 11:00 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 152 quartos com um televisor LED. O acesso à internet com e sem fios é gratuito. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Em Cozumel (Zona Hotelera Norte), The Westin Cozumel ficará a 10 minutos de carro de Parque Benito Juárez e de Iglesia de San Miguel. Este resort de praia está a 7,7 km (4,8 mi) de Playa Stingray e a 14 km (8,7 mi) de Parque Nacional Kootenay.
O que há nas proximidades
Playa San Juan(1.1 milhas)
Villa Maya(1.9 milhas)
Monumento del Patrimonio Maya(2.6 milhas)
Los Cinco Soles(2.8 milhas)
Museo de Cozumel(2.9 milhas)
Malecón San Miguel(2.9 milhas)
Terminal Marítimo de Cozumel(3.1 milhas)
Terminal de Ferry do Cais Fiscal de Cozumel(3.1 milhas)
Parque Benito Juárez(3.3 milhas)
Central Plaza(3.3 milhas)
Monumento a Rafael Melgar(3.4 milhas)
Museo de la Isla de Cozumel(3.4 milhas)
Terminal de Cruzeiros Punta Langosta(3.4 milhas)
Iglesia de San Miguel(3.5 milhas)
Palacio Municipal(3.8 milhas)
O aeroporto preferencial para The Westin Cozumel é o de Cozumel, Quintana Roo (CZM-Aeroporto Internacional de Cozumel)(3.8 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Carretera Costera Norte Km 4.8, Zona Hotelera Norte, San Miguel, Estado de Quintana Roo, México
Playa San Juan (1.1 milhas)
Villa Maya (1.9 milhas)
Monumento del Patrimonio Maya (2.6 milhas)
Los Cinco Soles (2.8 milhas)
Museo de Cozumel (2.9 milhas)
Malecón San Miguel (2.9 milhas)
Opções de quartos
14
Suite, 1 quarto, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
624 ft²
Plataforma estrado ou pátioWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
5
Suite Júnior, 2 camas queen-size, vista para o oceano
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
538 ft²
Plataforma estrado ou pátioWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
6
Suite Presidencial, 1 quarto, vista para o oceano
Detalhes do quarto
1 Cama De Casal
Dormidas 2
1313 ft²
VarandaWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
8
Suite Júnior, 1 cama king-size, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
538 ft²
Plataforma estrado ou pátioWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
5
Suite-Estúdio, 1 cama king-size, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
883 ft²
VarandaWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
5
Quarto Clássico, 2 camas queen-size, varanda
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
452 ft²
VarandaWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
8
Quarto Clássico, 1 cama king-size, varanda
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
452 ft²
VarandaVaranda ou TerraçoWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
12
Suite Júnior, 1 quarto, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
624 ft²
Plataforma estrado ou pátioWi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
7
Quarto Clássico, 1 cama king-size, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
409 ft²
Wi-Fi (gratuito)Casa de banho privadaBerço(s) (grátis)
Avaliações dos hóspedes sobre The Westin Cozumel
8.5
Muito Bom
Com base em 1.002 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No The Westin Cozumel, os viajantes destacam uma localização tranquila à beira-mar, com vistas agradáveis e a conveniência de praticar snorkeling diretamente na propriedade, além de uma equipe geralmente simpática e um buffet de café da manhã muito apreciado, que contribui para um bom começo de dia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No The Westin Cozumel, os viajantes destacam uma localização tranquila à beira-mar, com vistas agradáveis e a conveniência de praticar snorkeling diretamente na propriedade, além de uma equipe geralmente simpática e um buffet de café da manhã muito apreciado, que contribui para um bom começo de dia.
As opiniões sobre a gastronomia são variadas, com opções limitadas no local, refeições ocasionais lentas ou sem graça e confusão em relação à conta do sistema tudo incluso e às assinaturas exigidas. Alguns hóspedes relatam um odor persistente no lobby, serviço de quarto ou reposição de toalhas inconsistantes e problemas de manutenção esporádicos, como falta de água quente ou problemas com o ar condicionado. A praia é pequena e rochosa em alguns trechos, com pouca sombra ou espreguiçadeiras, e a atmosfera é muito tranquila, com pouca animação noturna; o hotel fica ao norte da cidade, embora táxis estejam facilmente disponíveis. Espere uma estadia relaxante à beira-mar, com ótimas opções de snorkeling, noites tranquilas e alguns compromissos operacionais.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Estrutura de praia compacta com bom snorkeling saindo diretamente do hotel, equipamentos não motorizados gratuitos, duas piscinas, incluindo uma área para adultos no topo do prédio, e um spa bem avaliado. Sombra e espreguiçadeiras podem ser escassas, as piscinas não são aquecidas e não há banheiras de hidromassagem, e há pouca ou nenhuma animação noturna.
Avaliações dos hóspedes relacionadas
8
Hillary
29 de fev. de 2024
·
A estadia foi de 4 noites
I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.
I stayed with my 2 sisters for 4 nights with the all-inclusive option. We had an amazing time. The food was delicious. There was a breakfast buffet, a lunch snack bar, and 2 dining options. We were very satisfied with all options and the quality of the food. We used the AMSTAR representative, named Banner, to book excursions. He made everything super easy. The snorkeling at the property was AMAZING and so pretty. We used the free daily kayak and snorkeling daily. We will be back.
10
Andrew
8 de jul. de 2025
·
A estadia foi de 6 noites
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
A very nice first stay at this hotel. Out third trip overall to Cozumel. We took the all inclusive option because we knew we’d be eating the majority of our meals at the hotel. Three good options for food, our favorite being Cuzamil restaurant. The lava cake dessert is amazing. Good lagoon and great snorkeling at this resort. Taxis were always accessible and waiting out front when we wanted to go and shop in town. Our servers Alex and Efren were amazing and made this such a great stay. I do note the musty smell in the lobby a bit, due to the humidity One suggestion I would have is the hotel needs maybe 10 more umbrellas outside for patrons. There were around 10 or so but the property needs 20. All in all a great stay though
8
Marlise
2 de ago. de 2024
·
A estadia foi de 7 noites
Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
Enjoy the beach area and snorkeling . Beautiful sea life . The pool on the roof for adults was amazing refreshing and very clean and quiet . Will be back 2 nd time staying here . Friendly staff also .
10
Renato Alfredo Sanchez
17 de out. de 2023
·
A estadia foi de 4 noites
Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.
Very nice hotel, quite and tranquil, and very clean. The staff provided outstanding services. The beach is nice but a little small and can get crowded at times. The beach has a lot of rocks and is not easy to walk on. However, other wonderful beaches are a short walk north. The gym is a little small and the hotel does not have bicycles for guests, like other hotels do.
10
Sergio Damian
15 de fev. de 2026
·
A estadia foi de 2 noites
El hotel tiene una playa privada muy tranquila. Cuentas con 2 albercas generales y una alberca en tu cabaña (solo habitación cabaña). Te brindan equipo para snorkel y kayak; los restaurantes están excelentes en su calidad de comida y atención
El hotel tiene una playa privada muy tranquila. Cuentas con 2 albercas generales y una alberca en tu cabaña (solo habitación cabaña). Te brindan equipo para snorkel y kayak; los restaurantes están excelentes en su calidad de comida y atención
10
Joshua
9 de abr. de 2023
·
A estadia foi de 5 noites
Great snorkeling, convenient location and good food. They need more pool and beach chairs but still had a great time using both.
Great snorkeling, convenient location and good food. They need more pool and beach chairs but still had a great time using both.
6
Derek
14 de abr. de 2025
·
A estadia foi de 3 noites
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
The staff were awesome and really took care of us. We stayed in a suite, the view and size were both great. Downside would be the ocean access and no entertainment at night.
10
Marjorie
12 de mar. de 2023
·
A estadia foi de 7 noites
The resort is clean and has good snorkeling area in front of the Gaviotas restaurant. The water is so clear, and we really enjoyed our daily breakfast included in our stay. Special thanks to the wonderful staff in the Gaviotas. We had a corner balcony room on the 8th floor and it was so beautiful and we spent a lot of time there watching sunsets. The Sky Lounge is fabulous. You have to see it! Some opportunities for improvement - the beach area is lacking shade options. There were only 3 umbrellas in the beach and the sun is really strong. A few palm trees offer shade but not enough. Thanks again!
The resort is clean and has good snorkeling area in front of the Gaviotas restaurant. The water is so clear, and we really enjoyed our daily breakfast included in our stay. Special thanks to the wonderful staff in the Gaviotas. We had a corner balcony room on the 8th floor and it was so beautiful and we spent a lot of time there watching sunsets. The Sky Lounge is fabulous. You have to see it! Some opportunities for improvement - the beach area is lacking shade options. There were only 3 umbrellas in the beach and the sun is really strong. A few palm trees offer shade but not enough. Thanks again!
10
Saul
30 de jul. de 2025
·
A estadia foi de 3 noites
Un hotel para descansar y relajarte, el personal muy amable y las instalaciones muy bien. gracias por hacer de nuestra estancia toda una comodidad. La playa es maravillosa y limpia, puedes nadar y hacer snorkel
Un hotel para descansar y relajarte, el personal muy amable y las instalaciones muy bien. gracias por hacer de nuestra estancia toda una comodidad. La playa es maravillosa y limpia, puedes nadar y hacer snorkel
8
Kevin Richard
29 de nov. de 2024
·
A estadia foi de 3 noites
We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.
We stayed for 3 nights and really enjoyed our stay. The staff is incredibly kind and helpful. Always Going out of their way to make sure all our needs were met. This is a small quiet resort, which we liked, because we have 2 little kids. The food was decent. Never seemed to come out hot. And quality was lacking. But the service made up for it. The drinks were strong. There was plenty to do from snorkeling, kayaking, playing in the little waves. They have a hut with services right there on the property to book sailing, jet skis, scuba, etc… Very disappointed the pools are not heated and are VERY cold. No one was in the pools except some kids. There are also no hot tubs. The adults only pool upstairs has great views but was underwhelming. Not very clean and pool was freezing. We used the kids club for a few hours per day but there is not much structure or activities. It’s also a pretty small room and no outside area. They don’t provide water bottles or snacks for the kids which we found surprising. We used to spa, we did a couples massage. We loved this. The staff was amazing, the massage was fantastic and then a private bath with mimosas on the balcony. All in all we had a great stay, but next time would look for somewhere with heated pools, hot tubs, and a better food selection/quality.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acham a propriedade limpa, mas o serviço de quarto é inconsistente, com reposição de toalhas ausente ou tardia e problemas ocasionais de limpeza na piscina. Um odor persistente de mofo ou esgoto no lobby é notado, juntamente com problemas de manutenção esporádicos.
Avaliações dos hóspedes relacionadas
8
Angelia
23 de ago. de 2025
·
A estadia foi de 7 noites
Housekeeping needs to do a little more, but overall a clwan room
Housekeeping needs to do a little more, but overall a clwan room
10
Angelica Stach
25 de out. de 2025
·
A estadia foi de 7 noites
Staff was extremely friendly and the hotel was clean and well maintained
Staff was extremely friendly and the hotel was clean and well maintained
4
Alyssa
31 de dez. de 2024
·
A estadia foi de 6 noites
Room was not cleaned more than a couple times during our 6 day stay. Beach chairs were not available for everyone promoting actual verbal altercations between guests that the resort did nothing about. Beach towels required a card each time and they never had towels.
Room was not cleaned more than a couple times during our 6 day stay. Beach chairs were not available for everyone promoting actual verbal altercations between guests that the resort did nothing about. Beach towels required a card each time and they never had towels.
10
GILBERTO
4 de ago. de 2025
·
A estadia foi de 4 noites
The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.
The ocean view was great from the 6th floor and the room was clean and stocked. Snorkeling right off the property is great and somewhat addicting. The staff is friendly and hard hard working: Alex at the snack bar kept us fed and hydrated and was very available and attentive. Vicky, also at the snack bar has a great personality and treated us well. Rosendo and dinner is very professional and provides top notch service. I can't say enough about the entire staff as they are all very helpful and friendly. Areas for improvement was the pool as it had debri and was not kept clean during the day. The barking pets was something I could do without.
6
Kristin Kincheloe
25 de mar. de 2024
·
A estadia foi de 6 noites
This hotel was nothing special. The food was not great, the drinks were terrible. And FOUR times, housekeeping came and cleaned my room and left 0 towels. Took all the dirty ones and didn't replace them. It was bizarre. And then I called the "service express" number and no one answered. Literally 4 days out of 6. I won't be back.
This hotel was nothing special. The food was not great, the drinks were terrible. And FOUR times, housekeeping came and cleaned my room and left 0 towels. Took all the dirty ones and didn't replace them. It was bizarre. And then I called the "service express" number and no one answered. Literally 4 days out of 6. I won't be back.
10
Gisela
7 de dez. de 2023
·
A estadia foi de 14 noites
The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.
The Westin is a beautiful property, and an easy spot for snorkeling. The only negative is the moldy, mildewy smell in the big lobby.
6
Todd
30 de jan. de 2025
·
A estadia foi de 5 noites
We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.
We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.
6
Serdar
28 de nov. de 2025
·
A estadia foi de 4 noites
Lobby. The hotel needs to do something about the smell.
Lobby. The hotel needs to do something about the smell.
8
Keith Owen
25 de fev. de 2025
·
A estadia foi de 4 noites
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.
6
Melissa
22 de nov. de 2024
·
A estadia foi de 3 noites
The sewer smell ruined it for me. Really out of control in the facility.
The sewer smell ruined it for me. Really out of control in the facility.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e confortáveis, com vista para o mar e ar condicionado potente, e muitos gostam das camas. Alguns relatam paredes finas e isolamento acústico deficiente, problemas ocasionais com o ar condicionado ou a água quente e Wi-Fi que pode ser instável.
Avaliações dos hóspedes relacionadas
8
Robert
16 de fev. de 2024
·
A estadia foi de 5 noites
Our stay was wonderful. Always room on beach to sit and enjoy the beach. Room clean and comfortable. Views awesome from waterfront balcony. Only issue is you can hear talking, noise from adjoining room. Not very good insulation.
Our stay was wonderful. Always room on beach to sit and enjoy the beach. Room clean and comfortable. Views awesome from waterfront balcony. Only issue is you can hear talking, noise from adjoining room. Not very good insulation.
10
Melissa
12 de fev. de 2025
·
A estadia foi de 5 noites
AMAZING! Attentive, caring staff. Best breakfast on the island!
AMAZING! Attentive, caring staff. Best breakfast on the island!
10
Paul
24 de fev. de 2025
·
A estadia foi de 7 noites
Love the room with amazing views!
Love the room with amazing views!
6
Lina
18 de fev. de 2026
·
A estadia foi de 4 noites
La habitacion, no habia agua caliente y el agua se salia denla regadera. El primer dia no me reemplazaron las tohallas mojadas por el regerobdw agua en el piso del baño.
La habitacion, no habia agua caliente y el agua se salia denla regadera. El primer dia no me reemplazaron las tohallas mojadas por el regerobdw agua en el piso del baño.
10
Ethan Gary
28 de jul. de 2025
·
A estadia foi de 6 noites
Beautiful rooms, amazing AC, good choice of food and drinks.
Beautiful rooms, amazing AC, good choice of food and drinks.
10
Ignacio
19 de fev. de 2025
·
A estadia foi de 4 noites
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
2
Doris Ijeoma
29 de nov. de 2023
·
List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin
List of issues experienced: Took two hours and 30mins Charged my credit card twice Food was not good Room was cold, no heater. I had to run the shower for heat Walls are super thin, could heat the neighbor all night Fridge does not work Store does not have a lighter Wifi is terrible, I was unable to get work done Moved to a different room, same nonsense but this time, smoke detector was hanging of the wall and had no battery in it. Sad property and sadden i wasted my money here...i cannot believe this is a Westin
8
Holly
28 de jul. de 2023
·
A estadia foi de 1 noite
Good hotel - wifi was spotty to download large files. Staff was very friendly. Rooms are large and comfortable
Good hotel - wifi was spotty to download large files. Staff was very friendly. Rooms are large and comfortable
2
Fengyuan
26 de jul. de 2025
·
A estadia foi de 2 noites
Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.
Worst Westin I have stayed. Not worth the money at all, shouldn’t be a four star hotel. Lights broken, dirty bedsheet, AC not functioning properly(cannot adjust the temperature, either freezing cold, or turn it off), took forever for the staff to come fix all the issues, plenty of empty rooms still refuse to change a room for me. I stayed two nights, the light bulb got replaced on the second day, AC problem was not fixed at all.
10
Jorge Lopez
17 de set. de 2025
·
A estadia foi de 4 noites
Really nice environment, nice bed and comfortable. Close to everything
Really nice environment, nice bed and comfortable. Close to everything
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é frequentemente elogiado como simpático e atencioso nos restaurantes, na praia e na recepção. No entanto, os hóspedes também relatam um serviço lento nos restaurantes e frustrações com a conta ou o check-in, com algumas interações desagradáveis.
Avaliações dos hóspedes relacionadas
2
Karl
14 de set. de 2025
·
A estadia foi de 2 noites
Toda la estancia fue una pesadilla. El Personal de la recepción un desastre ! Y aunque tenia la reservación con precio fijo me querían cobrar más ! Ojo, que este hotel es absolutamente no recomendable !
Toda la estancia fue una pesadilla. El Personal de la recepción un desastre ! Y aunque tenia la reservación con precio fijo me querían cobrar más ! Ojo, que este hotel es absolutamente no recomendable !
10
Alfonso David Aragón
31 de mar. de 2025
·
A estadia foi de 3 noites
El servicio es excelente, muy atentos, al pendiente y amables, Javier, Elena en la recepción, Paloma, Belem y todos meseros son espectaculares, atentos y serviciales y Virginia en el bar de la Playa es lo máximo. Gracias por hacernos sentir como en casa.
El servicio es excelente, muy atentos, al pendiente y amables, Javier, Elena en la recepción, Paloma, Belem y todos meseros son espectaculares, atentos y serviciales y Virginia en el bar de la Playa es lo máximo. Gracias por hacernos sentir como en casa.
2
Martin
5 de dez. de 2024
·
A estadia foi de 1 noite
When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
When we arrive the lady in the counter with a skull butterfly tattoo on her neck did not acknowledge us and keep talking to coworkers or on the phone. Untill a person behind the reception notice this and help us.
2
Merit
12 de nov. de 2025
·
A estadia foi de 8 noites
Food always took a long time to get, came out cold and very bland. Had the all-inclusive package maybe that was the reason. Bought a bottle of wine for dinner one night, got a call on the phone when my wife and I were in bed saying I had to pay cash. That night, and the server was coming up to the room. Went down to the desk asked for a hold for charged room account. Hotel put $577.81 on hold on credit card. Paid off account at check out, hotel still kept $577.81. 10 days later and calling hotel 3 times still will not release money. Worst hotel experience in my life, I'm 63 years old.
Food always took a long time to get, came out cold and very bland. Had the all-inclusive package maybe that was the reason. Bought a bottle of wine for dinner one night, got a call on the phone when my wife and I were in bed saying I had to pay cash. That night, and the server was coming up to the room. Went down to the desk asked for a hold for charged room account. Hotel put $577.81 on hold on credit card. Paid off account at check out, hotel still kept $577.81. 10 days later and calling hotel 3 times still will not release money. Worst hotel experience in my life, I'm 63 years old.
10
Jeanne
20 de jun. de 2025
·
A estadia foi de 5 noites
We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.
We enjoyed the property so much!! Any issues were addressed immediately. We will be back next year! A special thanks to Javier, Manuel, Alex, and Efren for making our stay amazing.
6
Michael
19 de mar. de 2025
·
A estadia foi de 7 noites
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
6
Terra
3 de abr. de 2025
·
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
10
Loren
30 de jan. de 2025
·
A estadia foi de 5 noites
If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.
If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.
10
Sheryl
22 de jul. de 2025
·
A estadia foi de 6 noites
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
This property is our favorite place to stay in Cozumel. The beds are super comfy, the place is very clean and the staff is friendly and very accommodating. If you go to the restaurant by the water, ask for Margarita. She’s the best!!!!
10
Gabriela
31 de mai. de 2025
·
A estadia foi de 5 noites
Staff was great. Very professional and attentive.
Staff was great. Very professional and attentive.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização cênica e tranquila à beira-mar, ao norte da cidade, com fácil acesso a táxis e excelente snorkeling a partir da costa. Alguns acham que fica longe das principais atrações e que a própria praia é pequena e rochosa em alguns trechos.
Avaliações dos hóspedes relacionadas
6
kristina
13 de out. de 2025
·
A estadia foi de 4 noites
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
10
Elizabeth
6 de jan. de 2025
·
A estadia foi de 1 noite
Excellent service, great location and amenities
Excellent service, great location and amenities
8
Brent
3 de ago. de 2025
·
A estadia foi de 5 noites
Is a nice property with beach access and some decent snorkeling.. staff is very friendly and helpful.
Is a nice property with beach access and some decent snorkeling.. staff is very friendly and helpful.
8
Katherine
24 de jan. de 2025
·
A estadia foi de 7 noites
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
10
Jessica
3 de fev. de 2024
·
A estadia foi de 3 noites
It was very easy to take a cab to town but far enough away it was quiet and private beach. Loved the restaurant on the water. There was also an italian place to eat at the hotel. If you like key lime pie there is a place across the street. The spa was amazing with the sauna and steam room- we loved the couples massage and treatments. we wish the pool could have been heated or a hot tub somewhere because we had little or no sun during our stay but that was the only complaint. Would visit again. The snorkeling was ok, it is a good place to snorkel but nothing amazing if you are a novice snorkeler.
It was very easy to take a cab to town but far enough away it was quiet and private beach. Loved the restaurant on the water. There was also an italian place to eat at the hotel. If you like key lime pie there is a place across the street. The spa was amazing with the sauna and steam room- we loved the couples massage and treatments. we wish the pool could have been heated or a hot tub somewhere because we had little or no sun during our stay but that was the only complaint. Would visit again. The snorkeling was ok, it is a good place to snorkel but nothing amazing if you are a novice snorkeler.
10
Melissa
17 de dez. de 2022
·
A estadia foi de 19.342 noites
Was a fairly large hotel but never seemed busy or loud. Very quiet and comfortable. Staff was very accommodating and friendly. Beautiful beach and great snorkeling.
Was a fairly large hotel but never seemed busy or loud. Very quiet and comfortable. Staff was very accommodating and friendly. Beautiful beach and great snorkeling.
8
victoria
15 de jun. de 2024
·
A estadia foi de 5 noites
I enjoyed staying here. The beach was just right downstairs. Made it easy and convenient. It was never crowded. They had a hut set up at the beach for you to easily book excursions and other activities. Staff was exceptionally helpful and friendly. My only two complaints would be the cleanliness of the room and the fact you can literally hear into the room beside you.
I enjoyed staying here. The beach was just right downstairs. Made it easy and convenient. It was never crowded. They had a hut set up at the beach for you to easily book excursions and other activities. Staff was exceptionally helpful and friendly. My only two complaints would be the cleanliness of the room and the fact you can literally hear into the room beside you.
10
Ignacio
19 de fev. de 2025
·
A estadia foi de 4 noites
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
Rooms are very, very nice, view from the rooms is excellent and staff is really friendly. Beds are AMAZING. There's an actual stretch of sandy beach and snorkelling in front of the hotel is very nice. There is a problem with smell in the lobby. It's not bad, but you can tell they're trying to fight it. We tried only the breakfast buffet which is OK, we didn't stay for dinner in the hotel, there are very good options right across the street.
8
Michael
21 de abr. de 2024
·
A estadia foi de 7 noites
Walkup access to the beach and snorkeling…
Walkup access to the beach and snorkeling…
10
Wendy
27 de abr. de 2025
·
A estadia foi de 9 noites
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
Absolutely beautiful property, amazing snorkeling and swimming right out front. All rooms have an ocean view which is gorgeous! Away from the hustle, but a close taxi ride if you want to go into town. Hotel is beautiful, beds comfortable and spacious rooms. Wish they had some entertainment at night it was a bit sleepy.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã, especialmente o buffet, recebe elogios consistentes. A gastronomia em geral é variada: as opções no local são limitadas, com menus repetitivos e refeições ocasionais lentas ou sem graça, e o plano tudo incluso pode envolver assinar cada conta e confusão sobre as gorjetas.
Avaliações dos hóspedes relacionadas
6
kristina
13 de out. de 2025
·
A estadia foi de 4 noites
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
Positives: 1. beach front property, with room’s balcony facing the beach 2. All-inclusive option 3. friendly wait staff 4. Delicious breakfasts, beef dishes, some appetizers, & some desserts 5. Great selections of alcoholic & non-alcoholic drinks. 6. 24-hour spacious gym with adequate equipments for complete workouts. Negatives: 1. a-la-carte dining only, most of the time took 40-45 minutes just to get the food 2. No consistent flag updates on the ocean condition. We had a scary windy storm one day & really rough water, but flag was yellow!! 3. dive-shop water sports was non-existent, they kept yellow flag on rough 3 days including during a scary storm, but red flags on last 2 days perfect days of no wind, no wave. The staff at dive shops just said: “cancel, maybe tomorrow”. 4. Absolutely no on-site activities, other than (small) kids club. 5. Location is far from any attractions or markets 6. Bland pasta & fish dishes. 7. Although we paid for all-inclusive, taking food out of the restaurants or to-go was discouraged. 8. No grab-and-go snacks, you’d have to actually order and eat them at the restaurants or get room service for additional fees. One of the main reasons we booked this one was because of the complimentary kayaks & paddle boards, but we were denied using them on 2 perfect super calm days!! Advertisement is misleading!!
10
Peter
26 de abr. de 2025
·
A estadia foi de 4 noites
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
Great property on the water. All rooms face the water. It's what I would expect for a Marriott Westin. Great staff, clean property, gorgeous views. The food was a little redundant but of good quality. Would definitely recommend for families.
6
Waldemar
26 de fev. de 2025
·
A estadia foi de 4 noites
I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.
I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.
10
Jamerson Paul
17 de abr. de 2025
·
A estadia foi de 5 noites
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
Enjoyed our stay but the dinner options weren't significant. Food was just okay.
8
Katherine
24 de jan. de 2025
·
A estadia foi de 7 noites
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
10
Cheryl
25 de ago. de 2025
·
A estadia foi de 4 noites
We were very pleased with our all inclusive stay. We only wish there was some type of entertainment in the evenings. Our favorite meal was breakfast. The buffet was excellent ! I enjoyed a cook to order omelette all 4 days. The food at the pool area was also great!!
We were very pleased with our all inclusive stay. We only wish there was some type of entertainment in the evenings. Our favorite meal was breakfast. The buffet was excellent ! I enjoyed a cook to order omelette all 4 days. The food at the pool area was also great!!
6
Michael
19 de mar. de 2025
·
A estadia foi de 7 noites
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
We stayed at the Weston for a week with the all inclusive package. Overall, it was a good experience but we wouldn’t go back. Most of the staff was very friendly and the facility is clean. The food is good, but there are only two restaurants and a snack bar/grill near the pool, so there are not a lot of options. Even though we had all inclusive, we literally had to sign a bill after every meal, every drink, everything. We had to consistently sit there and wait for the waiter to bring the zero sum bill so we could leave. One time we got sick of waiting and just left, only to be chased down by the waiter for us to sign a bill with a zero balance. In the morning there is one place to get coffee and it’s across the property in a separate building. It’s the same place that they’re serving the breakfast buffet. We took a breakfast pastry a few mornings to take back to our room with coffee, only to be eventually told that we couldn’t do that. Lastly, there is no entertainment. No evening shows, yard games, music around the pool, nothing. If you like to do more than lay in the sun and drink, it’s easy to get bored. The snorkeling is good right off the shore, so that was nice. Again, overall it was good but I’ve been to many other all inclusive a that are much better.
10
Callan
3 de mai. de 2025
·
A estadia foi de 5 noites
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
The Westins breakfast buffet was great and had a wide variety of hot and cold selections including an omelette bar, continental type selections, and most other common breakfast selections as well as a few types local culinary specialties
6
Terra
3 de abr. de 2025
·
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
The hotel is shown as all-inclusive on Expedia. I was told upon arrival that all-inclusive was an option for an additional charge of 96pp per night. We paid the fee but were still required to sign and add a tip after every meal (why else would we be asked to sign the bill - it's all-inclusive, it must be for the tip, no?). At checkout, my final bill showed an additional daily charge added for tips each day. This should have been disclosed upfront. The location is too far from the main area. There's nothing to do around the hotel or at the hotel other than lounge around the pool or go to the spa. The best local amenity is the Key Lime Pie Factory across the street - the best pie ever! Online mentions that this is a dive hotel. Two guys in a booth by the water arranging dives does not constitute a dive hotel. You can rent equipment but the equipment doesn't work. I was given a faulty BCD - the only use it provided was to hold the tank. There are no lockers and no tups of freshwater to rinse equipment. It is very clean, with good service but has limited food selection (except at breakfast) and is a bit boring.
6
Jackie
23 de jul. de 2024
·
A estadia foi de 9 noites
Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
Yes, we were really dissapointed in the food this time around, the only thing good was Breakfast, the Main indoor eating area was only open every other night, they must have a new chef with different thoughts than ours on what choices there was to pick from.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Boss
27 de abr. de 2026
·
A estadia foi de 2 noites
Muito bom espaço
Muito bom espaço
8
Marcelo
9 de mar. de 2026
·
A estadia foi de 3 noites
All inclusive bem limitado, e não incluem almoço na saída (check out às 11h)…
All inclusive bem limitado, e não incluem almoço na saída (check out às 11h)…
10
Delubio
14 de dez. de 2025
·
A estadia foi de 4 noites
Quarto espaçoso e muito limpo, praia maravilhosa
Quarto espaçoso e muito limpo, praia maravilhosa
10
Carolina
27 de nov. de 2025
·
A estadia foi de 7 noites
Hotel muito bom com praia cristalina e serviço maravilhoso. Todos os funcionários simpáticos!
Hotel muito bom com praia cristalina e serviço maravilhoso. Todos os funcionários simpáticos!
10
Diogo
17 de jan. de 2022
·
A estadia foi de 8 noites
Nos hospedamos pela segunda vez no hotel e adoramos, a vista é linda, meu filho se diverte mergulhando no pier, tranquilo para fazer snorkel, o atendimento é muito cordial, com os funcionários se recordando nome e pedidos dos hospedes. É como estar em sua casa, mas com serviços.
Nos hospedamos pela segunda vez no hotel e adoramos, a vista é linda, meu filho se diverte mergulhando no pier, tranquilo para fazer snorkel, o atendimento é muito cordial, com os funcionários se recordando nome e pedidos dos hospedes. É como estar em sua casa, mas com serviços.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: 329.8967844024658USD
- 2026-09-20: 270.1836170272827USD
- 2026-09-21: 247.15297998352048USD
- 2026-09-22: 214.98478849945067USD
- 2026-09-23: 214.98478849945067USD
- 2026-09-24: 247.15297998352048USD
- 2026-09-25: 233.01000282897948USD
- 2026-09-26: 279.4287520614624USD
- 2026-09-27: 222.86880657348632USD
- 2026-09-28: 222.86880657348632USD
- 2026-09-29: 247.15297998352048USD
- 2026-09-30: 240.87573465423583USD
- 2026-10-01: 240.44944085845947USD
- 2026-10-02: 253.99998909301755USD
- 2026-10-03: 249.91199658813474USD
- 2026-10-04: 222.999998147583USD
- 2026-10-05: 222.999998147583USD
- 2026-10-06: 240.44944085845947USD
- 2026-10-07: 230.99998677062987USD
- 2026-10-08: 258.9999994979858USD
- 2026-10-09: 230.99998677062987USD
- 2026-10-10: 230.99998677062987USD
- 2026-10-11: 240.99999006500244USD
- 2026-10-12: 244.00998718566893USD
- 2026-10-13: 241.98998725585935USD
- 2026-10-14: 233.00000144195556USD
- 2026-10-15: 233.00000144195556USD
- 2026-10-16: 244.00998718566893USD
- 2026-10-17: 225.99999388122558USD
- 2026-10-18: 241.98998725585935USD
- 2026-10-19: 216.98998777770996USD
- 2026-10-20: 233.00000144195556USD
- 2026-10-21: 256.143613873291USD
- 2026-10-22: 223.99999672546386USD
- 2026-10-23: 233.00000144195556USD
- 2026-10-24: 233.00000144195556USD
- 2026-10-25: 230.99998677062987USD
- 2026-10-26: 246.99999904785153USD
- 2026-10-27: 244.00998718566893USD
- 2026-10-28: 233.00000144195556USD
- 2026-10-29: 233.00000144195556USD
- 2026-10-30: 244.00998718566893USD
- 2026-10-31: 244.00998718566893USD
- 2026-11-01: 256.143613873291USD
- 2026-11-02: 244.00998718566893USD
- 2026-11-03: 223.99999672546386USD
- 2026-11-04: 269.98999998321534USD
- 2026-11-05: 313.99997382812495USD
- 2026-11-06: 334.99997899475096USD
- 2026-11-07: 334.99997899475096USD
- 2026-11-08: 338.9999733062744USD
- 2026-11-09: 244.00998718566893USD
- 2026-11-10: 244.00998718566893USD
- 2026-11-11: 244.00998718566893USD
- 2026-11-12: 244.00998718566893USD
- 2026-11-13: 246.99999904785153USD
- 2026-11-14: 244.00998718566893USD
- 2026-11-15: 244.00998718566893USD
- 2026-11-16: 244.00998718566893USD
- 2026-11-17: 244.00998718566893USD
- 2026-11-18: 244.00998718566893USD
- 2026-11-19: 298.0099804534912USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Breakage deposit: USD 100 per night
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito ou depósito em numerário para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 11 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas").
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de pequeno-almoço buffet: 31 USD por pessoa (valor aproximado)
- Estadia de animais de estimação: 50 USD por alojamento, por noite
- Os animais de serviço estão isentos de taxas
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
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Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito