Novotel Cusco

Name: Novotel Cusco
Address: San Agustin, 239, Cusco, Peru, Cusco, Cusco Region, Peru
Rating: 8.98

"Loved the breakfast"

"Efficient check-in/check-out"

"Well located"

"Loved the restaurant"

"Well-sized rooms"

"Plenty of shopping options nearby"

Amenities

Airport shuttle
Restaurant
Business Center
Room Service
Tour Desk
Dry Cleaning

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Property description

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a banquet hall.

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Guest reviews

Fabulous

Based on 1,127 verified reviews

Who stays here?

Business

Couple

49%

Family

23%

Group

17%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Novotel Cusco, guests praise the beautiful colonial courtyard and central, walkable location near Plaza de Armas, plus friendly, attentive staff, while room feedback is mixed, especially on temperature control, noise, and differences between charming colonial and basic standard rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Leah

4 weeks ago

Stayed 1 night

Lovely courtyard, friendly staff. We had to leave early sp the packed a lovely to go breakfast

JoAnnie

4 weeks ago

Stayed 3 nights

Excellent staff.

Jacqueline

21 Apr 2026

Stayed 2 nights

Beautiful lobby, friendly staff, nice and clean rooms. My only complaints are that the hotel is a bit chilly and the restaurant was slow, although the food was good. Overall, a great hotel for the area. Would stay again!

Abbey

12 Feb 2026

Stayed 1 night

Clean room, very nice courtyard

Zully

19 Jan 2026

Stayed 2 nights

This hotel was so beautiful! I would definitely recommend!

San Agustin, 239, Cusco, Peru

Location

With a stay at Novotel Cusco, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. This historic hotel is 0.3 mi (0.5 km) from San Blas Church and 0.6 mi (0.9 km) from Coricancha.

Gato's Market(0.1 Miles)

Hatunrumiyoc(0.1 Miles)

Market El Fumador(0.1 Miles)

UNSAAC Yale International Center(0.1 Miles)

Museum of Religious Art(0.1 Miles)

Twelve Angled Stone(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are served on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:00 AM for a fee of approximately PEN 60.20 for adults and PEN 35 for children.

Pets are allowed at the hotel with a fee of PEN 50 per pet, per day. Service animals are exempt from this fee.

Check-in is from 3:00 PM to 11:59 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Airport shuttle services are available for a fee of PEN 50 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

The hotel is centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. It is approximately 0.3 miles from San Blas Church and 0.6 miles from Coricancha. The preferred airport is Alejandro Velasco Astete Intl. Airport, located about 5.1 km away.

Children under 18 are generally not allowed to stay without a parent or legal guardian. However, up to 2 children aged 16 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

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