Name: Comfort Inn & Suites Edmonton Downtown
Address: 10425 100th Avenue, Downtown Edmonton, Edmonton, Canada, Edmonton, Alberta, CA
Price range: US$68–US$365 per night
Rating: 7.45

What guests think

Across reviews, Comfort Inn & Suites earns praise for its friendly, accommodating staff and central location near Rogers Place, but consistent themes include an aging, renovating property, small or underwhelming pool and hot tub, and mixed breakfast quality.

Rooms are often described as dated, sometimes small or noisy, with temperature control and streaming TV limitations, yet beds are frequently comfortable. Cleanliness and maintenance vary widely, ranging from spotless stays to reports of odors, stains, or worn fixtures. The surrounding area can feel sketchy at night, and on-site parking typically costs extra and may be limited. Overall, this is a value-focused choice if you prioritize price and access over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: the pool is small and the hot tub/sauna are often out of order or underwhelming, with some closures during renovations. Parking is on-site but paid and can fill up.

Related guest reviews

8

Cassandra

10 Dec 2025

·

Stayed 1 night

There was some kind of machine in the pool area, covered by a big tarp, and the hot tub also had a tarp over it but I called front desk, and they just told me to drag it off.And the jets didn't work anyway. There was a big smear of something white in the middle of our window, which my niece touched without realizing. However, we did appreciate the price, the location, and the friendly staff. The beds were comfortable. And the room was otherwise fairly clean. We have stayed at this hotel several times and will continue to stay because our overall experience was a pleasant one.

10

Leigh

23 Jun 2025

·

Stayed 1 night

We have stayed here many times. The staff are always very accommodating and helpful. They do need to do some upgrades though. The wifi does not work on the TV so you can't stream or listen to music. Also the pool area was a little cringy. My boys didn't want to go in. No jets on the hot tub either.

10

Grant

6 Jun 2025

·

Stayed 3 nights

Very central. Just blocks from the Ice district. They have a decent breakfast and the staff always helpful. Parking is extra but is monitored.

8

Kimberly

20 Sept 2025

·

Stayed 1 night

Was about a 14 min walk to Roger’s Place, which was very handy. Decent rooms. Good staff. Parking is limited.

10

Donna

29 Jun 2025

·

Stayed 3 nights

We stayed in the presidential suite #519 full hot tub room. Very big and clean. Older hotel but can’t beat the price or location. Parking 10.00 extra a night and had no issues. Pool is a wading pool can’t swim in in it but little kids would have a blast I’m sure. Staff were excellent and the doors are locked after a certain time to keep the bums out lol. Breakfast was ok typical Continental they used to have a really good Chinese restaurant there but closed for Reno’s right now. But lots of other great restaurants within walking distance. Definitely give this one a try.

4

christie

9 Mar 2025

·

Stayed 2 nights

Very outdated. Checked in and the house keeper was still in our room so we got a different one. One of the outlets looked melted like it caught fire. Wallpaper peeling, bed very old and could feel springs. Shower was old and yellowed. There was something big and brown at the bottom of the pool. Hot tub jets didn’t work and tiles going to it were all cracked and glued together. Honestly this place is an accident waiting to happen and I don’t know how the other reviews are so positive

6

Crystal

21 Jul 2025

·

Stayed 1 night

Extra charge for parking/night. Rooms require renovations...seems to be old looking

4

Mary

2 Feb 2026

·

Stayed 1 night

Room was clean but was dated. My husband took the kids to the pool and he said it was very small. Not what we expected from the pictures. Breakfast was not great. Was fine if you just needed somewhere to sleep.

10

Phil

3 Jun 2025

·

Stayed 2 nights

Our stay at the Comfort Inn was very enjoyable. The staff are very helpful and accommodating. The price was reasonable for being downtown Edmonton. The hot tub and sauna worked very well. The pool is a little small but good enough for kids to play in. The rooms are good and the breakfest is as well.

2

Jason

29 Nov 2024

·

Stayed 2 nights

The pool was so cold it was unusable. The hotel was being renovated. Several unhoused people would also sneak into the buffet in the morning.

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Cleanliness

Cleanliness is inconsistent, with many guests finding rooms clean while others report odors, stained carpets or linens, dusty windows, and worn common areas. Ongoing renovations and maintenance issues contribute to a tired feel.

Related guest reviews

4

Tara

27 Oct 2025

·

Stayed 1 night

Room was dirty. Dust, dirt and debris all over window sill and carpet. Coffee machine didn't work, conditioner was empty, kleenex was empty, unopened cooler found just beside the bed. $10 chathe for parking , and key cards did not work after midnight.

6

Shiekera

11 Aug 2025

·

Stayed 2 nights

Besides the duvet having many rips ...the Air condition in our room was exactly beside one of the bedheads. Night one we didnt get much sleep and had to sleep with our heads by the foot of the bed the following night. The kitchen staff aren't attentive. Guests have to clean up tables for themselves. Staff was seen removing garbage bin lid. Emptying garbage metal cannister from the tea station into the garbage bin (knocking/resting it directly in the opened main garbage where its touching all the past breakfast garbage that was dumped before). That emptied metal cannister was placed back on the tea station table (not sanitized or even wiped). That same staff went into the kitchen and within seconds (literally) appeared with a food container of bacon that was added to the bacon on the buffet line. (All of this in the same gloves since touching and opening the garbage bin etc.).in addition to roofing tiles loose or half opened, Dining room isnt properly cleaned or swept. The pool room has a loose set of rails to enter the pool. There is a large infrastructure that is surrounded by alot of dark muck and it covered by a very dirty, filthy and discoloured material exactly beside the hot tub. (Its obvipusly been there for while based on at the gunk surround the foot of it). There is a bit of rubbery mterial just bundled up exactly at the other side of the hot tub / in the walkway (looks like the cover).

2

Michaela

14 May 2025

·

Stayed 1 night

The hotel room was very dirty. Didn’t end up staying the night so we walked down to another hotel and got a room

6

Curtis

2 Nov 2025

·

Stayed 2 nights

Hotel is very dated. Rooms were clean and staff was very good. Breakfast is the typical continental items but mostly cold and premade…. Location is great for any downtown events.

8

Wendy

7 Jun 2025

·

Stayed 1 night

Room was clean, windows very dirty , shower head needs to be changed it is rusty

4

Debbie

6 Sept 2024

·

Stayed 1 night

The room was not clean and very grimy on the doors. Nasty.

4

Charlene

12 Apr 2025

·

Stayed 1 night

Cleanliness of the rooms and hotel main areas such as dining area were not good. The rooms smelled musty and damp.

10

Peter

31 Oct 2025

·

Stayed 2 nights

Room spotless and very nice,had a very resting stay

10

Lisa

19 Oct 2025

·

Stayed 2 nights

the room was clean. breakfast was subpar. the hotel was old. staff was nice.

4

Armstrong

11 Jun 2025

·

Stayed 1 night

Old dirty hotel

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Rooms

Rooms are dated and sometimes small or noisy, with recurring issues around temperature control and TVs that don’t support streaming. Beds are commonly comfortable, and some suites with jacuzzis are appreciated despite age.

Related guest reviews

8

Karthik raj

25 Nov 2025

·

Stayed 2 nights

Rooms are old but does the job but TV is Cable only doesn't get connected to the tv apps like youtube which was a down for me. Staff were nice and courteous.

4

Tristan

28 Apr 2025

·

Stayed 1 night

Very run down hotel. Are thermostat was broken and the heat was turned all the way up.

2

Jeffrey

31 Aug 2025

·

Stayed 1 night

It wasn't a like on this trip stayed many times but ac was not working and room was +28 had to leave to find another hotel at midnight was not impressed. If i cannot get intouch with you for a refund please contact

8

Carol

25 Aug 2025

·

Stayed 2 nights

It was clean and the staff was very nice. It wasn't fancy but it was comfortable. I couldn't adjust the temperature in the room but it was comfortable enough. There were a bunch of questionable people hanging around outside at night but I'm assuming it's because there was a bar right there. I had 3 locks on my door so that made me feel a bit better. I would recommend this place unless you want a nice pool to swim in. The pool here is rather small.

8

Joanne

13 Jul 2025

·

Stayed 1 night

The bed was comfortable, sheets clean. Found a dead moth under a tray. One of the white black out curtain panel had 3 wholes. Air conditioner very old and even on high did not cool the room. Breakfast was very good. Older property needs some upgrades.

6

todd

11 Aug 2025

·

Stayed 3 nights

The hotel was in an "okay" area of town but not near too many places to eat I thought. But it was also a holiday weekend, so that did not help. My co-workers room was better than mine. I had an anarchy symbol scratched into the glass on my window. The edges of all the windows were foggy. Those windowns had not been replaced in many years! My room was also next to a three lane road which was noisy, There was also no ice or vending machines on our floor. It just looked old and dated from the outside. I would not stay there again.

8

Kristan

29 Oct 2025

·

Stayed 1 night

Front desk staff were quick and friendly. Breakfast was a nice touch. Rooms are small, especially bathrooms, but considering the price I won’t complain too much. Had a fridge and microwave.

6

sheryl

6 Sept 2025

·

Stayed 2 nights

A bit outdated & the room was small

6

ADINA

23 Apr 2025

·

Stayed 1 night

The TV unlike most hotels these days, would not allow us to log in to our own Netflix or Prime streaming accounts which left us incredibly bored in the room. This was super inconvenient but the lady at the front desk offered us a refund on our parking for the night so that was nice customer service. The condition is aged in the hotel but it was clean. We would stay again but next time would bring our own means of entertainment

6

Cheryl

19 Oct 2024

·

Stayed 1 night

The room was good and location ideal. There was a lot of noise from other patrons, on the street and emergency vehicles. Didn’t sleep much in this hotel.

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Service

Service is a strong point: front-desk and housekeeping staff are frequently praised for being friendly, helpful, and accommodating with upgrades and early check-in. A few guests reported lapses or unpleasant interactions.

Related guest reviews

2

Jamisol

10 Apr 2025

·

Stayed 1 night

It’s our first time to go on that hotel but 1 staff is rude(boy) good thing there’s one staff in the morning when we check out he’s nice. The rude staff in the afternoon he even tell us if you don’t believe me you can see it here, it’s not that we don’t believe him bit the thing is he can say it in a proper way, he can explain it in a nice way not like not. We are not going to book there again

10

Libbie

13 Jun 2025

·

Stayed 1 night

Our stay was AMAZING!!! The gentleman who checked us in was VERY friendly and courteous. Sheryl was super FRIENDLY and used customers names when addressing them. She went above and deuond to help me with navigating my trip on my phone. She was AMAZING!! I WOULD ABSOLUTELY RECOMMEND THIS HOTEL!!!

10

Kent

25 Oct 2025

·

Stayed 1 night

Very friendly staff

10

Angela

11 Nov 2025

·

Stayed 1 night

Sheryl at the front desk was amazing. We called because we had arrived early and she told us about the Choice Privilege Membership Program that as a member you are able to check-in early without a fee. Besides being really friendly, she was so helpful. Gave us some options for meals and gave us a little map and showed us how to get there. Everything was within walking distance including getting to Roger's Place for the hockey came. Excellent experience and Sheryl made the experience even better. Thank you Sheryl for helping give us lasting memories. It's refreshing to see someone that truly cares about the person in front of them and gives such great service.

10

Melissa

10 Oct 2025

·

Stayed 1 night

From the time I got there, staff there every step from parking, coming through back door there was a guy holding door so I could come that way instead of going all the way around. A/C issue and they had a guy there 5 min after I checked in to solve issue. Front desk staff very knowledgeable, friendly and accommodating. Thanks for making our stay so great. We will return if attending another Roger’s event 100%

10

katrina

5 Nov 2025

·

Stayed 3 nights

Free upgrade to King room, very clean, good breakfast, friendly courteous and very helpful staff, good downtown location

10

Scott

25 Oct 2025

·

Stayed 1 night

The staff and management were incredible.

10

Gerald

4 Jul 2025

·

Stayed 5 nights

Security was Helpful! Very friendly staff

2

Ryan

12 Apr 2025

·

Stayed 1 night

I feel I need to reach out and share my experience with you regarding my stay at the Comfort Inn and Suites in downtown Edmonton. While traveling for work, I was awoken at 4 am by a loud and repeated pounding on my door. Once I finally decided to see what was going on and answer the door, the night manager, Fezy and security guard, Mani were there filming me in my underwear and yelling repeatedly at me. They started by yelling asking what I was doing in the room. Then demanded to see my key. Then after that, demanded to see photo ID. All this at 4am, while half asleep, and very confused. After I gave them everything they were asking for, they gave no apology other than saying thank you and walking away. When checking out, I was offered a $40 discount and told they had a new employee who assigned me to the wrong room. That is downright insulting. My night's sleep was completely ruined and had a long day ahead with many kms to cover on the road with a lack of sleep. I was treated absolutely horrible and insulted at checkout. I can only imagine how that would have gone if my wife or kids were with me. I will never stay here again, and wouldnt recommend anyone book here

10

Mikaela

9 Oct 2025

·

Stayed 5 nights

Staff were very friendly and helpful. They replaced my fridge when I mentioned it was leaking water, always asked if I needed anything. Hotel is conveniently located by train and bus, though many things are walking distance.

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Location

Central for downtown and Rogers Place, with easy access to transit and restaurants. Several guests felt the immediate area and attached bar attract loitering and can feel unsafe or noisy at night.

Related guest reviews

10

david

26 Nov 2025

·

Stayed 1 night

Convenient location near Rogers centre excellent staff at the right price.

10

Grant

6 Jun 2025

·

Stayed 3 nights

Very central. Just blocks from the Ice district. They have a decent breakfast and the staff always helpful. Parking is extra but is monitored.

8

paul

3 Sept 2025

·

Stayed 1 night

Super friendly and helpful staff. Good breakfast buffet included. convenient downtown location with plenty of restaurants nearby and close to subway. Property is a bit run down and homeless people evident in the neighborhood but that did not affect our stay. Overall very good.

8

Kimberly

20 Sept 2025

·

Stayed 1 night

Was about a 14 min walk to Roger’s Place, which was very handy. Decent rooms. Good staff. Parking is limited.

10

Edgar

1 Jul 2025

·

Stayed 5 nights

While the hotel has seen better days, the place is cleaner than some newer hotels, and the staff is very attentive and professional. The area is very close to the light rail, which makes it very convenient.

2

Daniel

17 Oct 2025

·

Stayed 1 night

Dodgy part of town. A dump.

8

ma dulce ramos

25 Sept 2025

·

Stayed 2 nights

Nice location, near restaurants and dining options, accessible to public transportation, quiet neighboorhood and has a warm complimentary breakfast.

6

Sydney

18 Nov 2024

·

Stayed 2 nights

Didn’t love how unsafe it felt. Even though you need a key card to get in elevator. The only time I felt safe was in my room when the door was locked. The hotel has a bar attached to it and if coming in when people are drinking it is not the safest feeling.

8

Greg

11 Nov 2025

·

Stayed 1 night

Great price and location to downtown was really handy!

10

Jessica

8 Apr 2025

·

Stayed 1 night

Nice hotel, conveniently located just blocks from Rogers Place; bar attached as well. Friendly staff, clean rooms & easy accessible parking lot in back of hotel.

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Dining

Breakfast is included and generally appreciated for hot items, though quality and variety are inconsistent and the dining space can feel dated or dark. Reports range from good to below average.

Related guest reviews

6

Chantel

3 Jun 2025

·

Stayed 2 nights

Clean rooms, friendly helpful staff. Continental breakfast was horrible though.

4

Myron

21 Feb 2026

·

Stayed 1 night

Entrance was not very comforting/welcoming. Washroom in the room could stand some updating. Room was clean though so this was comforting. Breakfast was good too. Staff were all friendly

8

Raynald

27 Oct 2025

·

Stayed 1 night

Good breakfast

6

John

15 Feb 2026

·

Stayed 1 night

Good breakfast place is tired. Needs some renovation.

10

Lyndsay

3 Sept 2025

·

Stayed 1 night

Very nice hotel.. comfortable bed, nice room, the pool and hot tub were great.. a little dated, but still good. Breakfast was included and was a nice hot breakfast not just cereal and muffins.

8

Paul

26 Jul 2025

·

Stayed 2 nights

Pros Staff were professional and friendly Grounds and building were kept secure and in decent condition Room and sleeping area was clean and quiet Ultra close to downtown and amenities Ample parking Suggestions Breakfast quality could be improved. Take greater care in bathroom cleaning, especially the shower and bath area. Remarks Like in any city. Be aware of your surroundings. Personal Rating Overall - I gave this hotel a B.

10

Bill

8 Mar 2025

·

Stayed 2 nights

Very nice people working here. They did all they could to accommodate our requests. It is going to look great!!! They are currently renovating. This makes check in and check out at busy times a bit inconvenient . Breakfast was very good. A great stay.

4

Caitlin

23 Jan 2026

·

Stayed 1 night

The room was gross and we heard people screaming all night outside the window. Breakfast was overcooked and barely anything available. Paid extra $10 for parking. Mattress was stained and yucky. Staff was pleasant. That’s really the only positive. Honestly way over priced.

10

Lisa

19 Oct 2025

·

Stayed 2 nights

the room was clean. breakfast was subpar. the hotel was old. staff was nice.

8

Shelley

30 Dec 2024

·

Stayed 1 night

Lovely front desk staff - very accommodating and welcoming. The hotel is a bit dated and the breakfast area needs a makeover, but the room was clean, comfortable and spacious. Parking cost an extra $10 but is convenient.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$81
February	US$80
March	US$84
April	US$86
May	US$86
June	US$99
July	US$93
August	US$84
September	US$104
October	US$94
November	US$83
December	US$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $365	18 $85	19 $85
20 $68	21 $68	22 $106	23 $241	24 $140	25 $69	26 $92
27 $68	28 $69	29 $69	30 $69

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $81	3 $81
4 $73	5 $73	6 $73	7 $115	8 $115	9 $114	10 $114
11 $73	12 $73	13 $73	14 $73	15 $73	16 $81	17 $109
18 $73	19 $73	20 $99	21 $100	22 $100	23 $123	24 $129
25 $73	26 $73	27 $73	28 $73	29 $117	30 $117	31 $123

Comfort Inn & Suites Edmonton Downtown

Prices for Comfort Inn & Suites Edmonton Downtown

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Suite, 1 Bedroom, Hot Tub

Standard Room, 1 King Bed

Guest reviews of Comfort Inn & Suites Edmonton Downtown

Who stays here?

What guests think

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