Novotel Hamburg City Alster

Name: Novotel Hamburg City Alster
Address: Lübecker Str. 3, Hohenfelde, Hamburg, Germany, Hamburg, Germany
Rating: 8.35

"Beds were immaculate"

"Loved the breakfast"

"Well-priced internet"

"Superb restaurant"

"Rooms were clean and comfortable"

Amenities

Parking
Restaurant
Business Center
Room Service
Tour Desk
Dry Cleaning

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Property description

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a t...

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Guest reviews

8.3

Very good

Based on 3,262 verified reviews

Who stays here?

Business

15%

Couple

15%

Family

59%

Group

6%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Novotel Hamburg City Alster, travellers highlight clean, modern rooms, friendly family oriented service, and very convenient city access that makes getting around simple for both business and leisure stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jacob

Apr 17, 2026

·

Stayed 3 nights

Yes breakfast was fresh but variety is limited

10

Obaidullah

Apr 7, 2026

·

Stayed 6 nights

Thank you so very much Novotel Hotel, socially the gentleman on the counter and the young man in the bar forgot their names, both from Afghanistan, very friendly , highly professional fully experienced and very well behaved. Jennifer is the lady who was refilling the refrigerator and I left her €20.00 on the counter. Hopefully she will receive her tips. Thank you all

10

BYUNGJIN

Feb 7, 2026

·

Stayed 1 night

Good

6

Francisco

Jan 2, 2026

·

Stayed 2 nights

The service was not good. The treatment during checkin was not welcoming. In our last day they woke up us at 8 AM for housekeeping (check out was at 12!). The TV didn’t work the last day and they helped us fix it, even though they told us they will do it.

10

Sanharib

Dec 26, 2025

·

Stayed 3 nights

We stayed 3 night in the hotel, very clean and fresh, very good bathroom and beds.

Lübecker Str. 3, Hohenfelde, Hamburg, Germany

Location

With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, a 5-minute drive from Miniatur Wunderland and 5 minutes from Elbe Philharmonic Hall. This spa hotel is 2.2 mi (3.6 km) from Hamburg Cruise Center and 2.9 mi (4.7 km) from St. Pauli Piers.

Marienkrankenhaus(0.3 miles)

St. Mary's Cathedral(0.6 miles)

Alster Lakes(0.7 miles)

Mundsburg Center(0.9 miles)

Moenckebergstrasse(1 miles)

Hamburger Kunsthalle(1.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Novotel Hamburg City Alster

Amenities

Property description

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Guest reviews

Very good

Who stays here?

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Novotel Hamburg City Alster.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

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Novotel Hamburg City Alster