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Courtyard by Marriott Hamburg Airport

223 US$

/nat

Gennemsnit for september

Courtyard by Marriott Hamburg Airport - Image 1

Courtyard by Marriott Hamburg Airport - Værelse

Courtyard by Marriott Hamburg Airport - Værelse

Courtyard by Marriott Hamburg Airport - Reception

Courtyard by Marriott Hamburg Airport - Pool

Priser på Courtyard by Marriott Hamburg Airport

Vælg datoer for at se priser og tilgængelighed

223 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Courtyard by Marriott Hamburg Airport ligger prisen pr. nat i gennemsnit på 151 US$ i den billigste måned (marts) og 223 US$ i den dyreste måned (september), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Courtyard by Marriott Hamburg Airport pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	153 US$
februar	162 US$
marts	151 US$
april	173 US$
maj	200 US$
juni	204 US$
juli	183 US$
august	176 US$
september	223 US$
oktober	185 US$
november	173 US$
december	179 US$

Dyrest: september (ca. 223 US$)

Billigst: marts (ca. 151 US$)

Om dette overnatningssted

Gå ikke glip af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.

Faciliteter

Gå ikke glip af de rekreative tilbud, inklusive en indendørs pool og et fitnesscenter. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et forretningscenter, hurtig udtjekning og gratis aviser i lobbyen. Planlægger du et arrangement i Hamborg? På dette hotel er der et område på 495 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Få stillet sulten med aftensmad på Horizon, en restaurant, som specialiserer sig i lokale og internationale retter, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer). Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.30 til kl. 10.30.

Værelser

Føl dig hjemme i et af de 159 værelser, der indeholder køleskab og fladskærms-tv. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt brusehoved med spredningseffekt og gratis toiletartikler. Faciliteter inkluderer telefoner samt pengeskabe med plads til bærbar computer og skriveborde.

Lokation

Med et ophold ved Courtyard by Marriott Hamburg Airport i Hamborg (Hamburg-Nord) er du kun 15 minutters kørsel fra Hagenbeck Zoo og Cemetery Ohlsdorf. Dette hotel med luksusfaciliteter ligger 12,6 km fra Miniatur Wunderland og 11,9 km fra Reeperbahn.

I nærheden

Lufthansa Technik AG(1.9 mil)
Cemetery Ohlsdorf(2 mil)
Nordex Energy GmbH(2.9 mil)
City Nord(3 mil)
Stadtpark(3.3 mil)
Sporthalle Hamburg(3.5 mil)
EKZ Nedderfeld(3.5 mil)
Hamborg Planetarium(3.6 mil)
Eppendorfer Landstrasse(3.8 mil)
ARRIBA Erlebnisbad(3.9 mil)
Eppendorfer Park(3.9 mil)
University Medical Center Hamburg-Eppendorf(4.3 mil)
Alstertal-indkøbscentret(4.6 mil)
Isemarkedet(4.7 mil)
Hamburg-Schnelsen Udstillingscenter(4.8 mil)
Hamburg Lufthavn (HAM)(1.5 mil)
Hamburg Finkenwerder Lufthavn (XFW)(22.8 mil)
Lübeck Lufthavn (LBC)(49.6 mil)

Lokation

Flughafenstr. 47, Langenhorn, Hamborg, Tyskland

Lufthansa Technik AG (1.9 mil)

Cemetery Ohlsdorf (2 mil)

Nordex Energy GmbH (2.9 mil)

City Nord (3 mil)

Stadtpark (3.3 mil)

Sporthalle Hamburg (3.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

2

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

323 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

4

Junior-suite - 1 kingsize-seng med sovesofa

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 3

387 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Suite - 1 soveværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

495 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Værelse - 1 queensize-seng

Værelsesoplysninger

1 Stor Dobbeltseng

Sover 2

258 ft²

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

2

Værelse - 2 enkeltsenge

Værelsesoplysninger

2 Enkeltsenge

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Courtyard by Marriott Hamburg Airport

8.6

Fantastisk

Baseret på 1.401 verificerede anmeldelser

Hvem overnatter her?

Business

46%

Par

24%

Familie

21%

Gruppe

3%

Solorejsende

4%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Courtyard by Marriott Hamburg Airport fremhæver rejsende den super praktiske beliggenhed ved lufthavnen med let adgang til fods og en regelmæssig shuttlebus, generelt rolige og komfortable værelser samt venlig service, men påpeger samtidig svingende værdi for pengene i restauranten og diverse facilitetsproblemer, som f.eks. lukkede swimmingpools.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Courtyard by Marriott Hamburg Airport fremhæver rejsende den super praktiske beliggenhed ved lufthavnen med let adgang til fods og en regelmæssig shuttlebus, generelt rolige og komfortable værelser samt venlig service, men påpeger samtidig svingende værdi for pengene i restauranten og diverse facilitetsproblemer, som f.eks. lukkede swimmingpools.

Gæsterne sætter pris på poolen og saunaen, når de er åbne, men flere anmeldelser nævner koldt vand, et lille og gammeldags fitnesscenter, betalt parkering med lejlighedsvise problemer ved porten og sporadiske elevatorstop. Renligheden er generelt god, selvom nogle bemærker muggen lugt eller enkelte tilsyn med rengøringen. Bedst egnet til problemfri ophold før eller efter flyafgang.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Poolen og saunaen er populære, men flere anmeldelser rapporterer lukninger eller meget koldt vand; fitnesscentret er lille og gammeldags. Parkering på stedet er praktisk, men betalt, med et par problemer med port/billet og lejlighedsvise elevatorstop.

Relaterede gæsteanmeldelser

8

Laura

31. aug. 2023

·

Overnattede 3 nætter

Pur avendo avuto un soggiorno ottimo, siamo rimasti delusi dalla inaccessibilità della piscina, di cui non eravamo stati avvisati all'atto della prenotazione.

Pur avendo avuto un soggiorno ottimo, siamo rimasti delusi dalla inaccessibilità della piscina, di cui non eravamo stati avvisati all'atto della prenotazione.

6

Marina

9. jun. 2023

·

Overnattede 4 nætter

Service and attitude of some staff was pretty bad. And nowhere to be found. Also their swimming pool closed for sometime, not mention in reservation page. Prices were very high, and in the top of this we were overcharged for a beer. The only good thing was a quiet location of the room and a room itself was decent.

Service and attitude of some staff was pretty bad. And nowhere to be found. Also their swimming pool closed for sometime, not mention in reservation page. Prices were very high, and in the top of this we were overcharged for a beer. The only good thing was a quiet location of the room and a room itself was decent.

10

Mads

3. aug. 2025

·

Overnattede 1 nat

Super godt hotel, dejlig værelse, god seng eneste minus var at poolen var meget kold, måske med vilje.

Super godt hotel, dejlig værelse, god seng eneste minus var at poolen var meget kold, måske med vilje.

10

Peter

14. feb. 2026

·

Overnattede 2 nætter

Clean room, very friendly stuff, good food at the restaurant. Good pool/wellness facilities.

Clean room, very friendly stuff, good food at the restaurant. Good pool/wellness facilities.

10

Nanna

15. feb. 2026

·

Overnattede 2 nætter

God mad, fin pool og spa område. Lækre værelser med gode senge. Room service var så dejligt når børnene var lagt i seng.

God mad, fin pool og spa område. Lækre værelser med gode senge. Room service var så dejligt når børnene var lagt i seng.

6

Bernhard

10. mar. 2025

·

Overnattede 1 nat

Für uns kommt das Hotel in Zukunft nicht mehr in Frage da unser Augenmerk bei der Auswahl auf Schwimmbad und Sauna lag. Leider war der Pool so kalt das wir den Aufenthalt dort schnell abgebrochen haben und in der Sauna gab es keine Handtücher mehr sondern Berge schmutziger Handtücher. Daher nicht wieder!

Für uns kommt das Hotel in Zukunft nicht mehr in Frage da unser Augenmerk bei der Auswahl auf Schwimmbad und Sauna lag. Leider war der Pool so kalt das wir den Aufenthalt dort schnell abgebrochen haben und in der Sauna gab es keine Handtücher mehr sondern Berge schmutziger Handtücher. Daher nicht wieder!

6

Peter Bang

25. jan. 2024

·

Overnattede 1 nat

Godt beliggende ved lufthavnen, Godt isoleret så ingen larm fra fly. Fitness rummet meget lille med då redskaber. Poolen lukket “indtil videre” Middelmådig fremtoning ag bygninger og faciliteter

Godt beliggende ved lufthavnen, Godt isoleret så ingen larm fra fly. Fitness rummet meget lille med då redskaber. Poolen lukket “indtil videre” Middelmådig fremtoning ag bygninger og faciliteter

8

Volker

1. jun. 2025

·

Overnattede 3 nætter

Sehr schönes Hotel. Nervig ist nur das ständige Ausfuhrticket an der Rezeption holen.

Sehr schönes Hotel. Nervig ist nur das ständige Ausfuhrticket an der Rezeption holen.

10

Marco

14. jul. 2024

·

Overnattede 1 nat

Thank you for early check-in; Gym quite dated

Thank you for early check-in; Gym quite dated

6

RAMY

31. mar. 2025

·

Overnattede 7 nætter

when I booked for staying at this hotel they said the parking is available, but when I arrived at the spot, they charge me €19 pair night for seven nights they charge me €133 …i’ll never come back to this hotel again. it’s like a trap and you can do nothing about it. You already paid off your stay

when I booked for staying at this hotel they said the parking is available, but when I arrived at the spot, they charge me €19 pair night for seven nights they charge me €133 …i’ll never come back to this hotel again. it’s like a trap and you can do nothing about it. You already paid off your stay

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Værelser og fællesarealer beskrives generelt som meget rene og velholdte. En håndfuld gæster rapporterede muggen lugt eller lejlighedsvise mangler, men problemerne blev til tider løst af personalet.

Relaterede gæsteanmeldelser

4

Moises

6. nov. 2024

·

Overnattede 1 nat

Stinky

Stinky

2

Mary Van

6. jan. 2024

·

Overnattede 22 nætter

The room was dirty and moldy. The fridge was broken and complained several times then they switched room and the fridge was broken in the new room. I had to dispose of $8500 in medication that required to be chilled. The shower was dangerous as it has this crazy drain slop and it was slippery. Room service came and different times of the day as early as 10 and if you were not ready then they skipped you for the day. And the noise my god the noice. I am not sure if they were remodeling over night but all the banging and furniture movement over night was insane! Just as insane as them shampooing carpets at 0700 in the morning in the hallways with this super loud industrial cleaner. The restaurant has super limited selection for food and the prices were crazy expensive. Certain good you could only eat in the restaurant then if you wanted a burger then you had to eat it in the bar 2 feet away! The parking cost me 179 euros but if you stay one night you can park there for 14 days no or free if your flying out. We booked for the amenities such as the pool but no pool it was under construction. Very very disappointed in this. NOT Marriot quality by any means. They should be ashamed to have there name on this hotel.

The room was dirty and moldy. The fridge was broken and complained several times then they switched room and the fridge was broken in the new room. I had to dispose of $8500 in medication that required to be chilled. The shower was dangerous as it has this crazy drain slop and it was slippery. Room service came and different times of the day as early as 10 and if you were not ready then they skipped you for the day. And the noise my god the noice. I am not sure if they were remodeling over night but all the banging and furniture movement over night was insane! Just as insane as them shampooing carpets at 0700 in the morning in the hallways with this super loud industrial cleaner. The restaurant has super limited selection for food and the prices were crazy expensive. Certain good you could only eat in the restaurant then if you wanted a burger then you had to eat it in the bar 2 feet away! The parking cost me 179 euros but if you stay one night you can park there for 14 days no or free if your flying out. We booked for the amenities such as the pool but no pool it was under construction. Very very disappointed in this. NOT Marriot quality by any means. They should be ashamed to have there name on this hotel.

6

Petra

22. jun. 2024

·

Overnattede 1 nat

Muffiger Geruch im Zimmer.

Muffiger Geruch im Zimmer.

8

Mary

12. jul. 2025

·

Overnattede 1 nat

Clean and comfortable rooms

Clean and comfortable rooms

10

Florin

22. jun. 2023

·

Overnattede 1 nat

Very enjoyable experience, friendly and professional staff, spotless facilities, nice restaurant, very conveniently located. On my next trip to Hamburg, this will definitely be my first choice hotel.

Very enjoyable experience, friendly and professional staff, spotless facilities, nice restaurant, very conveniently located. On my next trip to Hamburg, this will definitely be my first choice hotel.

10

William

10. dec. 2025

·

Overnattede 6 nætter

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

10

S.

24. mar. 2024

·

Overnattede 1 nat

Our room was smelly and they immediately got us another comparable one.

Our room was smelly and they immediately got us another comparable one.

10

Thomas

21. aug. 2025

·

Overnattede 1 nat

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

10

Thomas

8. nov. 2025

·

Overnattede 1 nat

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

10

Stephen

18. jul. 2025

·

Overnattede 2 nætter

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne beskrives bredt som rolige, komfortable og ofte rummelige med effektiv lydisolering på trods af beliggenheden ved lufthavnen. Nogle gæster bemærkede variationer: gammeldags indretning eller faciliteter, ineffektiv aircondition eller bløde puder, en dårlig sovesofa, meget langsom WiFi eller lejlighedsvis støj nær byggearbejde eller elevatorer.

Relaterede gæsteanmeldelser

4

Rasmus

31. jul. 2023

·

Overnattede 1 nat

Having stayed at this hotel more than 15 times, we still had to fill out the guest form with adress etc - in addition we were given rooms direct next to the old and extremely noisy lift. Work up 6-7 times during night due to this. Being Mariott Gold member this is clearly not what you expect. Having to exit the underground parking the exit ticket didn’t work - got a new one - didn’t work. The hotel staff accused me of handling this wrongly, which the later realized I didn’t. Spend 15 min on nothing and no “I’m sorry”. Staff should increase their use of smiles and start being polite.

Having stayed at this hotel more than 15 times, we still had to fill out the guest form with adress etc - in addition we were given rooms direct next to the old and extremely noisy lift. Work up 6-7 times during night due to this. Being Mariott Gold member this is clearly not what you expect. Having to exit the underground parking the exit ticket didn’t work - got a new one - didn’t work. The hotel staff accused me of handling this wrongly, which the later realized I didn’t. Spend 15 min on nothing and no “I’m sorry”. Staff should increase their use of smiles and start being polite.

10

Nelly

19. mar. 2023

·

Overnattede 1 nat

Great Hotel. Super clean, and friendly staff. My only complaint is that the WiFi was only 0.15Mbps and thus useless.

Great Hotel. Super clean, and friendly staff. My only complaint is that the WiFi was only 0.15Mbps and thus useless.

8

Peter

24. aug. 2024

·

Overnattede 1 nat

Very close to the airport. Great breakfast option. Have stayed a number of times - room standard varies a bit.

Very close to the airport. Great breakfast option. Have stayed a number of times - room standard varies a bit.

6

Yolanda

23. okt. 2024

·

Overnattede 1 nat

Unfortunately it was no very good experience as before 8 AM the workers who were remaking the ceiling started their shift. A hammer right outside my door woke me up at 8AM or earlier. If the hotel is refurbishing the ceiling, I don’t think they could be offer rooms for 170€/night.

Unfortunately it was no very good experience as before 8 AM the workers who were remaking the ceiling started their shift. A hammer right outside my door woke me up at 8AM or earlier. If the hotel is refurbishing the ceiling, I don’t think they could be offer rooms for 170€/night.

10

William

10. dec. 2025

·

Overnattede 6 nætter

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

Room was very well maintained. Room staff did an excellent job. Hotel was very well sound insulated which was important since it’s so close to the airport.

10

Janie

12. maj 2025

·

Overnattede 1 nat

Beautiful hotel. Rooms are spacious and comfortable.

Beautiful hotel. Rooms are spacious and comfortable.

6

Thomas

14. aug. 2025

·

Overnattede 1 nat

Perfekt beliggenhed, men sengene er temmelig middelmådige og folde ud sofaen er direkte kritisabel. De kalder det firemandsværelse men det er det ikke. Det er til to personer. Stakkels dem der skal ligge i folde ud sofaen.

Perfekt beliggenhed, men sengene er temmelig middelmådige og folde ud sofaen er direkte kritisabel. De kalder det firemandsværelse men det er det ikke. Det er til to personer. Stakkels dem der skal ligge i folde ud sofaen.

8

stefan

4. sep. 2024

·

Overnattede 3 nætter

No ifficient AC, the room was to hot, hotel was otherwisee holding a high standar for its rating, good with airport shuttle and I loved thier lift, so good!

No ifficient AC, the room was to hot, hotel was otherwisee holding a high standar for its rating, good with airport shuttle and I loved thier lift, so good!

10

Michel

9. jul. 2025

·

Overnattede 1 nat

Flughafen stört nicht, tolle Betten,

Flughafen stört nicht, tolle Betten,

10

Stephen

18. jul. 2025

·

Overnattede 2 nætter

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Modern hotel with clean comfortable rooms. Very conveniently situated close to the airport. Would stay here again when returning on business.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen roses ofte som venlig, hjælpsom og effektiv med smidig check-in og støttende information om shuttlebussen. Et mindre antal rapporterede uhøfligt eller ligegyldigt personale samt langsom og underbemandet betjening i restauranten.

Relaterede gæsteanmeldelser

8

Ute

27. feb. 2026

·

Overnattede 1 nat

Nettes, hilfsbereites Personal an der Rezeption

Nettes, hilfsbereites Personal an der Rezeption

10

JOSE

16. jul. 2023

·

Overnattede 1 nat

Very nice hotel, walking distance from the airport and the subway station. The staff are great and always willing to go the extra mile. Friendly people from the transportation lady and the people at the front desk.

Very nice hotel, walking distance from the airport and the subway station. The staff are great and always willing to go the extra mile. Friendly people from the transportation lady and the people at the front desk.

10

Jutta

7. nov. 2025

·

Overnattede 1 nat

Sehr freundlicher Service, gemütlich und der Shuttle Service zum Flughafen optimal!

Sehr freundlicher Service, gemütlich und der Shuttle Service zum Flughafen optimal!

8

Marilyn

2. jan. 2025

·

Overnattede 1 nat

Charming and well appointed hotel, though the staff was cold and unfriendly.

Charming and well appointed hotel, though the staff was cold and unfriendly.

10

Kerstin

2. sep. 2024

·

Overnattede 1 nat

Wonderful, friendly service. Overall great experience

Wonderful, friendly service. Overall great experience

6

Erika

2. apr. 2024

·

Overnattede 1 nat

Tolles Hotel mit besten Voraussetzungen was sich aber leider an vielen Stellen verbessern darf. Das Personal ist teilweise unfreundlich und die Matratzen waren in unserem Zimmer leider nicht gut. Auch die Schranken der Tiefgaragen machten während des gesamten Aufenthaltes bei jedem Rein und Rausfahren Probleme. Die Bar schließt sehr früh unabhängig davon ob Gäste dort sitzen oder nicht.

Tolles Hotel mit besten Voraussetzungen was sich aber leider an vielen Stellen verbessern darf. Das Personal ist teilweise unfreundlich und die Matratzen waren in unserem Zimmer leider nicht gut. Auch die Schranken der Tiefgaragen machten während des gesamten Aufenthaltes bei jedem Rein und Rausfahren Probleme. Die Bar schließt sehr früh unabhängig davon ob Gäste dort sitzen oder nicht.

10

Michael

21. jul. 2023

·

Overnattede 1 nat

All the staff was great!

All the staff was great!

2

Boudewijn

3. okt. 2024

·

Overnattede 1 nat

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

6

Monica

28. jun. 2025

·

Overnattede 1 nat

I frequently travel to Hamburg for business and usually have positive experiences with local hotels. This time, I chose your property due to its proximity to the airport. Unfortunately, the check-in experience was the worst I’ve ever encountered in Hamburg. When I arrived, the receptionist, Ceryna, was extremely impatient and, frankly, rude. The check-in form was in German, so I politely asked for assistance. Instead of helping, she gave me a nasty look and impatiently pointed to the sections I needed to fill out without offering any real support. My room number was above 280, and I couldn’t find it initially. When I returned to the front desk for help, she curtly claimed she had told me to turn before taking the elevator — something she never mentioned during check-in. She was clearly annoyed by my question and made no effort to hide her frustration. To make matters worse, I observed that she treated the next (Caucasian) guests far more pleasantly, which made the whole interaction feel even more uncomfortable and unwelcoming. That said, I would like to commend the two gentlemen who handled check-out the next morning. They were professional, friendly, and even offered information about the shuttle service — a stark contrast to the check-in experience. I would appreciate knowing what standards of customer service your hotel upholds and under what circumstances it is acceptable for a staff member to treat a guest the way I was treated.

I frequently travel to Hamburg for business and usually have positive experiences with local hotels. This time, I chose your property due to its proximity to the airport. Unfortunately, the check-in experience was the worst I’ve ever encountered in Hamburg. When I arrived, the receptionist, Ceryna, was extremely impatient and, frankly, rude. The check-in form was in German, so I politely asked for assistance. Instead of helping, she gave me a nasty look and impatiently pointed to the sections I needed to fill out without offering any real support. My room number was above 280, and I couldn’t find it initially. When I returned to the front desk for help, she curtly claimed she had told me to turn before taking the elevator — something she never mentioned during check-in. She was clearly annoyed by my question and made no effort to hide her frustration. To make matters worse, I observed that she treated the next (Caucasian) guests far more pleasantly, which made the whole interaction feel even more uncomfortable and unwelcoming. That said, I would like to commend the two gentlemen who handled check-out the next morning. They were professional, friendly, and even offered information about the shuttle service — a stark contrast to the check-in experience. I would appreciate knowing what standards of customer service your hotel upholds and under what circumstances it is acceptable for a staff member to treat a guest the way I was treated.

10

Thomas

8. nov. 2025

·

Overnattede 1 nat

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

Das Personal war sehr aufmerksam und kompetent! Sehr saubere Zimmer, der Shuttle vom Flughafen zum Hotel klappt super!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Usædvanligt praktisk i forhold til Hamburg Lufthavn: mange gæster gik derhen på 5-15 minutter eller benyttede den gratis/regelmæssige shuttlebus, og flere bemærkede, at det er stille på trods af landingsbanen i nærheden. Offentlig transport gør det ligetil at nå byen.

Relaterede gæsteanmeldelser

10

Kasper

16. feb. 2026

·

Overnattede 1 nat

Fantastisk ophold / skønt hotel 2 min fra lufthavnen. Havde familie værelse og hele familien godt udhvilet og god rolig start på rejsedag med tidlig afgang fra Hamburg lufthavn. Skøn morgenmadbuffet og nem parkering på hotellet

Fantastisk ophold / skønt hotel 2 min fra lufthavnen. Havde familie værelse og hele familien godt udhvilet og god rolig start på rejsedag med tidlig afgang fra Hamburg lufthavn. Skøn morgenmadbuffet og nem parkering på hotellet

10

Stefanie

9. jul. 2023

·

Overnattede 2 nætter

Das Hotel hat eine sehr gute Lage. Nur einen Stopp vom Flughafen mit der Buslinie 292 entfernt. Zu Fuß geht man auch nur 10 Minuten. Mit öffentlichen Verkehrsmitteln kommt man sehr gut in die Stadt. Das Zimmer war sehr schön, sauber und ruhig. Flugzeuge hat man nur am Sonntag in der früh gehört, war aber nicht tragisch. Das Frühstück war sehr gut und die Auswahl mehr als ausreichend. Es gab auch Lachs. Das Personal beim Frühstück war besonders freundlich. Wir kommen ganz bestimmt wieder.

Das Hotel hat eine sehr gute Lage. Nur einen Stopp vom Flughafen mit der Buslinie 292 entfernt. Zu Fuß geht man auch nur 10 Minuten. Mit öffentlichen Verkehrsmitteln kommt man sehr gut in die Stadt. Das Zimmer war sehr schön, sauber und ruhig. Flugzeuge hat man nur am Sonntag in der früh gehört, war aber nicht tragisch. Das Frühstück war sehr gut und die Auswahl mehr als ausreichend. Es gab auch Lachs. Das Personal beim Frühstück war besonders freundlich. Wir kommen ganz bestimmt wieder.

10

LINDA

23. nov. 2024

·

Overnattede 1 nat

Quiet hotel with good restaurant and service. Hotel bus runs every 30 minutes and airport only 5 minutes.

Quiet hotel with good restaurant and service. Hotel bus runs every 30 minutes and airport only 5 minutes.

10

Jostein

8. okt. 2023

·

Overnattede 1 nat

Dette er det perfekte hotellet om du skal reise tidlig med fly. Med kun 4-5 minutter fra flyplassen er det helt topp for tidlig avgang. Tipp topp service, flotte og rene rom, bra bar og bra frokost. Jeg har bodd her flere ganger og har alltid vært svært godt fornøyd. At de også har gratis transport til flyplassen gjør opplevelsen enda bedre.

Dette er det perfekte hotellet om du skal reise tidlig med fly. Med kun 4-5 minutter fra flyplassen er det helt topp for tidlig avgang. Tipp topp service, flotte og rene rom, bra bar og bra frokost. Jeg har bodd her flere ganger og har alltid vært svært godt fornøyd. At de også har gratis transport til flyplassen gjør opplevelsen enda bedre.

10

Thomas

5. apr. 2023

·

Overnattede 1 nat

Die Lage zum Flughafen ist nahezu perfekt.

Die Lage zum Flughafen ist nahezu perfekt.

10

Michael

13. mar. 2023

·

Overnattede 3 nætter

Trotz der Lage am Flughafen sehr ruhig. Gute Anbindung an öffentlicheVerkehrsmittel Sehr freundliches Personal

Trotz der Lage am Flughafen sehr ruhig. Gute Anbindung an öffentlicheVerkehrsmittel Sehr freundliches Personal

10

Elizabeth

2. sep. 2025

·

Overnattede 1 nat

Easy and close to airport. Free shuttle is a nice touch

Easy and close to airport. Free shuttle is a nice touch

10

Wolfgang reitz

26. aug. 2023

·

Overnattede 1 nat

Close to airport.

Close to airport.

10

Silvija

4. jun. 2023

·

Overnattede 2 nætter

Schönes hotel, schönes Zimmer. Trotz der Nähe zum Flughafen hört man kein Lärm durch die doppelten Fenster, super gelöst!

Schönes hotel, schönes Zimmer. Trotz der Nähe zum Flughafen hört man kein Lärm durch die doppelten Fenster, super gelöst!

10

Gail

11. maj 2025

·

Overnattede 1 nat

So close to the airport that I was able to walk to the airport the next morning.

So close to the airport that I was able to walk to the airport the next morning.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses ofte for kvalitet og udvalg, og mange synes, at restauranten på stedet er god. Flere anmeldelser nævner dog høje priser, begrænsede muligheder eller tilgængelighed på tidspunkter samt lejlighedsvis langsom eller underbemandet betjening.

Relaterede gæsteanmeldelser

10

Juliane

7. maj 2023

·

Overnattede 1 nat

Empfehlenswert, besonders das Frühstück und das Essen im Restaurant, Nähe zum Flughafen, kostenfreier Shuttlebus.

Empfehlenswert, besonders das Frühstück und das Essen im Restaurant, Nähe zum Flughafen, kostenfreier Shuttlebus.

6

James

27. aug. 2023

·

Overnattede 1 nat

The restaurant attached was very high priced for the area.

The restaurant attached was very high priced for the area.

10

Lora

22. jul. 2025

·

Overnattede 1 nat

The room was really nice with a beautiful bathroom. We ate at the restaurant and had a high quality meal. The room was a little expensive but it was nice.

The room was really nice with a beautiful bathroom. We ate at the restaurant and had a high quality meal. The room was a little expensive but it was nice.

10

Bárbara

20. apr. 2024

·

Overnattede 1 nat

Ubicacion excelente. 5 minutos del aeropuerto. Desayuno fastastico, habitacion y alrededores muy bonitos

Ubicacion excelente. 5 minutos del aeropuerto. Desayuno fastastico, habitacion y alrededores muy bonitos

10

Heidi

16. sep. 2024

·

Overnattede 1 nat

Airport shuttle was so convenient and simple. The restaurant was AWESOME!!!!!

Airport shuttle was so convenient and simple. The restaurant was AWESOME!!!!!

10

Thomas

21. aug. 2025

·

Overnattede 1 nat

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

Das Personal war beim Empfang und Check Out sehr freundlich, vor allem dass wir beim Check-In schon früher als geplant in unser Zimmer durften. Das Zimmer war äußerst sauber und wir hatten perfekten Blick auf die Flugzeuge die gerade auf der Runway 23 landen. Das war das Highlight am ganzen Aufenthalt. Des Weiteren positiv war die reichhaltige Auswahl des Frühstück Buffets mit vielen verschiedenen Brötchen und Aufschnitten. Es war ein sehr guter Aufenthalt und wir kommen gerne wieder.

2

Boudewijn

3. okt. 2024

·

Overnattede 1 nat

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

Long waiting times at check-in and the restaurant was a disaster, waited 45 minutes for main course. Waiters are friendly, but management is not staffing sufficiently. Dissapointing.

8

Dick

14. jul. 2025

·

Overnattede 1 nat

Super hyggeligt hotel, rent, nyt og fint indrettet. Tysk service, dvs rigtig god service. Morgenmaden skuffede dog fælt. Røræg og billige pølser som var kolde og smagte ikke af noget. Næsten ingen frugt. Frygtelig automatkaffe. Kedeligt brød, men grøden var dog lækker.

Super hyggeligt hotel, rent, nyt og fint indrettet. Tysk service, dvs rigtig god service. Morgenmaden skuffede dog fælt. Røræg og billige pølser som var kolde og smagte ikke af noget. Næsten ingen frugt. Frygtelig automatkaffe. Kedeligt brød, men grøden var dog lækker.

8

Kerstin

25. maj 2024

·

Overnattede 1 nat

I tried to order room service, but the kitchen did not have pizza dough ready at 5 pm, and was told it wouldn't be able to get my order until 7 pm. Also the snack shop had very limited items and a lot of the drinks were not stocked. Reception personell was friendly and efficient and had a room ready for me before the 4 pm check-in time.

I tried to order room service, but the kitchen did not have pizza dough ready at 5 pm, and was told it wouldn't be able to get my order until 7 pm. Also the snack shop had very limited items and a lot of the drinks were not stocked. Reception personell was friendly and efficient and had a room ready for me before the 4 pm check-in time.

8

Rasmus

2. apr. 2023

·

Overnattede 1 nat

Restaurant were not serving ala carte on a Friday evening - breakfast below par and expectations. Good location to airport. Clean rooms.

Restaurant were not serving ala carte on a Friday evening - breakfast below par and expectations. Good location to airport. Clean rooms.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

6

Mikkel

for 2 uger siden

·

Overnattede 1 nat

Værelset var rent og pænt men der var meget støj på hotellet allerede fra kl 6 om morgenen. Sovesofaen knirkede desværre en del.

Værelset var rent og pænt men der var meget støj på hotellet allerede fra kl 6 om morgenen. Sovesofaen knirkede desværre en del.

10

Maria

19. jul. 2026

·

Overnattede 1 nat

Alt var super godt - morgenmaden var helt vildt god.

Alt var super godt - morgenmaden var helt vildt god.

10

Lena

12. jul. 2026

·

Overnattede 1 nat

👍super alt . Venlig personale , flotte værelser

👍super alt . Venlig personale , flotte værelser

10

Martin

6. jul. 2026

·

Overnattede 1 nat

Vældigt fint hotel nær lufthavnen

Vældigt fint hotel nær lufthavnen

10

Marie

30. jun. 2026

·

Overnattede 2 nætter

Rigtig god oplevelse og super familieværelse

Rigtig god oplevelse og super familieværelse

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