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SIDE, Hamburg, a Member of Design Hotels

$320

/ night

Avg. for September

SIDE, Hamburg, a Member of Design Hotels - Image 1

SIDE, Hamburg, a Member of Design Hotels - Room

SIDE, Hamburg, a Member of Design Hotels - Room

SIDE, Hamburg, a Member of Design Hotels - Reception

SIDE, Hamburg, a Member of Design Hotels - Pool

Prices for SIDE, Hamburg, a Member of Design Hotels

Select dates to see prices and availability

$320

/ night

Avg. for September

Monthly average prices

Nightly prices at SIDE, Hamburg, a Member of Design Hotels average $223 in January, the cheapest month, and $320 in September, the most expensive, based on the last 12 months.

Average nightly price at SIDE, Hamburg, a Member of Design Hotels by month, last 12 months (USD)
Month	Average price
January	$223
February	$232
March	$250
April	$272
May	$293
June	$281
July	$234
August	$229
September	$320
October	$278
November	$271
December	$289

Most expensive: September (~$320)

Cheapest: January (~$223)

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include co...

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business amenities

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 2519 square feet (234 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Enjoy international cuisine at meatery restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Rooms

Make yourself at home in one of the 178 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Location

With a stay at SIDE, a Member of Design Hotels, you'll be centrally located in Hamburg, steps from Hamburg State Opera and within a 10-minute walk of Neuer Wall. This family-friendly hotel is 0.8 mi (1.3 km) from Hamburg City Hall and 0.9 mi (1.5 km) from Hamburger Kunsthalle.

What's nearby

Hamburg State Opera(0.1 miles)
Gansemarkt(0.2 miles)
Casino Esplanade(0.2 miles)
Jungfernstieg(0.3 miles)
Inner Alster Lake(0.3 miles)
Laeiszhalle(0.4 miles)
Planten un Blomen(0.4 miles)
Neuer Wall(0.5 miles)
Rathausmarket(0.5 miles)
Europa Passage(0.5 miles)
Alster Lakes(0.5 miles)
Congress Center Hamburg(0.6 miles)
Japanese Garden(0.6 miles)
Hamburg City Hall(0.6 miles)
Hamburger Dom(0.6 miles)
Hamburg Airport (HAM)(6.6 miles)
Hamburg Finkenwerder Airport (XFW)(16.6 miles)

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

Location

Drehbahn 49, Neustadt, Hamburg, Germany

Hamburg State Opera (0.1 miles)

Gansemarkt (0.2 miles)

Casino Esplanade (0.2 miles)

Jungfernstieg (0.3 miles)

Inner Alster Lake (0.3 miles)

Laeiszhalle (0.4 miles)

More location info

Room options

9

Deluxe Room

Room details

1 King Bed

Sleeps 2

344 ft²

Heating

Wi-Fi (Free)

Private Bathroom

9

Superior Room

Room details

1 Queen Bed

Sleeps 3

301 ft²

Heating

Wi-Fi (Free)

Private Bathroom

12

Suite

Room details

1 King Bed

Sleeps 3

646 ft²

Separate Dining Area

Heating

Wi-Fi (Free)

Separate Living Room

8

Executive Room

Room details

1 King Bed

Sleeps 3

495 ft²

Separate Dining Area

Heating

Wi-Fi (Free)

Separate Living Room

Guest reviews of SIDE, Hamburg, a Member of Design Hotels

8.8

Fabulous

Based on 1,306 verified reviews

Who stays here?

Business

31%

Couple

44%

Family

9%

Group

10%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of SIDE, Hamburg, a Member of Design Hotels, guests praise the central location, friendly staff, and generally clean, comfortable rooms, while noting a small spa/pool, occasional maintenance or housekeeping lapses, and crowding or high prices at breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across recent reviews of SIDE, Hamburg, a Member of Design Hotels, guests praise the central location, friendly staff, and generally clean, comfortable rooms, while noting a small spa/pool, occasional maintenance or housekeeping lapses, and crowding or high prices at breakfast.

Guests often describe rooms as spacious and modern, though some report weak blackout curtains, occasional noise from corridors or the roof terrace, design quirks, and sporadic AC or technical issues. The bar and on-site Meatery restaurant receive strong praise, while valet parking is convenient but can be expensive. All told, it suits travelers seeking style and convenience, provided they are comfortable with some trade offs at peak times or in certain rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and pool are available but repeatedly described as small; several guests still enjoyed them, and the gym is mentioned. The bar is popular, and valet parking is convenient though expensive; occasional issues include an out of service elevator and minor upkeep.

Related guest reviews

6

Signe

Dec 9, 2025

·

Stayed 3 nights

Vi blev indlogeret på et værelse på 1. sal (Deres conference-etage), selvom vi havde booket lang tid i forvejen. Værelset fremstod slidt, badeværelsesdøren kunne ikke lukkes, og der manglede pærer i lampen ved sengen i højre side. Den ekstra seng, som blev sat ind, var så dårlig, at vores datter fik ondt af at ligge på den. Der var mug i fliser ved poolområdet og der var sjældent fyldt op med vand i kander etc. som ekstra service. Der var ingen spil i baren, trods reklame herfor på hjemmesiden, og vi måtte flere gange anmode om rengøring af værelset, selvom vi allerede havde rykket for det. Dette levede ikke op til vores forventninger, og det var langt fra det, vi tidligere har oplevet på et 5-stjernet hotel

Vi blev indlogeret på et værelse på 1. sal (Deres conference-etage), selvom vi havde booket lang tid i forvejen. Værelset fremstod slidt, badeværelsesdøren kunne ikke lukkes, og der manglede pærer i lampen ved sengen i højre side. Den ekstra seng, som blev sat ind, var så dårlig, at vores datter fik ondt af at ligge på den. Der var mug i fliser ved poolområdet og der var sjældent fyldt op med vand i kander etc. som ekstra service. Der var ingen spil i baren, trods reklame herfor på hjemmesiden, og vi måtte flere gange anmode om rengøring af værelset, selvom vi allerede havde rykket for det. Dette levede ikke op til vores forventninger, og det var langt fra det, vi tidligere har oplevet på et 5-stjernet hotel

10

Anders Romvig

Mar 6, 2025

·

Stayed 1 night

Endnu engang en fantastisk afslappede oplevelse, med venligt serviceminded personale. Dejligt at kunne stille bilen foran døren og personalet så køre den i parkeringshus og er hurtige til at hente den igen ved afrejse. Central placering.

Endnu engang en fantastisk afslappede oplevelse, med venligt serviceminded personale. Dejligt at kunne stille bilen foran døren og personalet så køre den i parkeringshus og er hurtige til at hente den igen ved afrejse. Central placering.

10

Kio Jørgensen

Dec 13, 2025

·

Stayed 1 night

Tæt på cafeer, kulturtilbud som operaen og centralt beliggende, en klar anbefaling. Også pool og spaområdet var skønt

Tæt på cafeer, kulturtilbud som operaen og centralt beliggende, en klar anbefaling. Også pool og spaområdet var skønt

8

Malene

Feb 17, 2025

·

Stayed 2 nights

Meget pænt og flot hotel med en super lækker restaurant og god beliggenhed. Lidt skuffet over “spa-afdelingen” som egentlig bare består af en lille pool og et damprum og sauna. Vi havde forventet, at boblebadet i det mindste ville være opvarmet og lidt mere plads til den størrelse hotel.

Meget pænt og flot hotel med en super lækker restaurant og god beliggenhed. Lidt skuffet over “spa-afdelingen” som egentlig bare består af en lille pool og et damprum og sauna. Vi havde forventet, at boblebadet i det mindste ville være opvarmet og lidt mere plads til den størrelse hotel.

10

Christine

Dec 4, 2023

·

Stayed 2 nights

Great location ! Staff really good. Cocktails in the bar amazing!

Great location ! Staff really good. Cocktails in the bar amazing!

10

James

Jul 18, 2024

·

Stayed 3 nights

Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!

Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!

10

Anne

Oct 2, 2023

·

Stayed 3 nights

Super fint hotel med god beliggenhed. Kan ikke anbefale at benytte deres Parkeringsservice. Alt andet var super

Super fint hotel med god beliggenhed. Kan ikke anbefale at benytte deres Parkeringsservice. Alt andet var super

10

Franziska

Dec 30, 2025

·

Stayed 4 nights

Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device

Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device

8

Bruno Anton

Jun 9, 2025

·

Stayed 4 nights

Also, sehr unerfreulich ist, dass man nur am Wochenende gratis ein Sektglas zum Früfstück erhält….bei diesem Preis für das Frühstück gibt einem das schwer zu denken. Sonst reichhaltiges und gutes Ftühstück. Indoor Pool ist ungenügend….wenn jemand abderer im Pool ist, kann man nicht schwimmen……war an zwei Tagen mehrmals in unten, konnte aber nie wirklich schwimmen!!!!

Also, sehr unerfreulich ist, dass man nur am Wochenende gratis ein Sektglas zum Früfstück erhält….bei diesem Preis für das Frühstück gibt einem das schwer zu denken. Sonst reichhaltiges und gutes Ftühstück. Indoor Pool ist ungenügend….wenn jemand abderer im Pool ist, kann man nicht schwimmen……war an zwei Tagen mehrmals in unten, konnte aber nie wirklich schwimmen!!!!

10

Lugina

Aug 11, 2025

·

Stayed 3 nights

Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.

Lovely hotel. Centrally located. Great spa facilities. Comfortable bedroom.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the property as very clean. A minority note housekeeping misses or maintenance issues, including mold at the pool and delayed or skipped room cleaning.

Related guest reviews

6

Signe

Dec 9, 2025

·

Stayed 3 nights

Vi blev indlogeret på et værelse på 1. sal (Deres conference-etage), selvom vi havde booket lang tid i forvejen. Værelset fremstod slidt, badeværelsesdøren kunne ikke lukkes, og der manglede pærer i lampen ved sengen i højre side. Den ekstra seng, som blev sat ind, var så dårlig, at vores datter fik ondt af at ligge på den. Der var mug i fliser ved poolområdet og der var sjældent fyldt op med vand i kander etc. som ekstra service. Der var ingen spil i baren, trods reklame herfor på hjemmesiden, og vi måtte flere gange anmode om rengøring af værelset, selvom vi allerede havde rykket for det. Dette levede ikke op til vores forventninger, og det var langt fra det, vi tidligere har oplevet på et 5-stjernet hotel

Vi blev indlogeret på et værelse på 1. sal (Deres conference-etage), selvom vi havde booket lang tid i forvejen. Værelset fremstod slidt, badeværelsesdøren kunne ikke lukkes, og der manglede pærer i lampen ved sengen i højre side. Den ekstra seng, som blev sat ind, var så dårlig, at vores datter fik ondt af at ligge på den. Der var mug i fliser ved poolområdet og der var sjældent fyldt op med vand i kander etc. som ekstra service. Der var ingen spil i baren, trods reklame herfor på hjemmesiden, og vi måtte flere gange anmode om rengøring af værelset, selvom vi allerede havde rykket for det. Dette levede ikke op til vores forventninger, og det var langt fra det, vi tidligere har oplevet på et 5-stjernet hotel

10

Michael Dr.

Dec 14, 2024

·

Stayed 1 night

Sauber, freundlich, gut ausgestattet, prima Lage.

Sauber, freundlich, gut ausgestattet, prima Lage.

10

Thomas

Feb 1, 2026

·

Stayed 2 nights

Meget rent og rigtigt lækkert værelse

Meget rent og rigtigt lækkert værelse

10

Travis

Apr 10, 2025

·

Stayed 2 nights

Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.

Staff at the front desk were very friendly and helpful. The hotel and the amenities were up to standards for the price. However, they made some shortcuts when tidying up the room so I have to knock them for that particular service. Other than that, stay was good.

10

Elena

Dec 30, 2024

·

Stayed 1 night

Sehr gut. Alles schön. Sehr sauber. Komfortabel.

Sehr gut. Alles schön. Sehr sauber. Komfortabel.

10

Franziska

Dec 30, 2025

·

Stayed 4 nights

Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device

Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device

6

Deepak

Dec 30, 2024

·

Stayed 2 nights

Positives are the location and the hotel seems reasonably new. Negatives are the service, we had to wait until 5pm until our room was cleaned.

Positives are the location and the hotel seems reasonably new. Negatives are the service, we had to wait until 5pm until our room was cleaned.

6

Michael

Oct 23, 2023

·

Stayed 2 nights

Havde 2 overnatninger, og det var en jævn oplevelse. Sød og venlig modtagelse i receptionen. Meget almindeligt værelse, som slet ikke blev rengjort på noget tidspunkt. Deres Spa er ganske fint, og aften restauranten, som er en bøfrestaurant er også rigtig fin. Derimod er kvaliteten af morgenmaden langt fra pengene værd. Så alt i alt en femmer ud af 10:-)

Havde 2 overnatninger, og det var en jævn oplevelse. Sød og venlig modtagelse i receptionen. Meget almindeligt værelse, som slet ikke blev rengjort på noget tidspunkt. Deres Spa er ganske fint, og aften restauranten, som er en bøfrestaurant er også rigtig fin. Derimod er kvaliteten af morgenmaden langt fra pengene værd. Så alt i alt en femmer ud af 10:-)

10

Morten Hovgaard

Feb 1, 2026

·

Stayed 1 night

Ja der var rent og pænt. Personalet var meget imødekommende og hjælpsomme.

Ja der var rent og pænt. Personalet var meget imødekommende og hjælpsomme.

10

Soeren

Dec 20, 2023

·

Stayed 1 night

Wie immer sehr, sehr schön! Sehr zentrale Lage, alles zu Fuß erreichbar, super Service, sehr freundliches und korrektes Personal. Zimmer auch wunderbar...hier und da ist es aber sichtbar dass das Haus 12 Jahre benutzt wurde...! Frühstück wunderbar!

Wie immer sehr, sehr schön! Sehr zentrale Lage, alles zu Fuß erreichbar, super Service, sehr freundliches und korrektes Personal. Zimmer auch wunderbar...hier und da ist es aber sichtbar dass das Haus 12 Jahre benutzt wurde...! Frühstück wunderbar!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and modern. Some guests report weak blackout curtains, corridor or terrace noise, impersonal design, and sporadic AC or technical problems.

Related guest reviews

6

Alfonso Kurt

Feb 2, 2025

·

Stayed 4 nights

tina peligrosa para adultos mayores, no tiene donde sujetarse

tina peligrosa para adultos mayores, no tiene donde sujetarse

10

YI CHING

May 29, 2023

·

Stayed 3 nights

1.房間設計很簡約,很棒,我很喜歡. 2.剛好對面大樓在施工,所以比較沒那麼美觀. 3.房間隔音普通.

1.房間設計很簡約,很棒,我很喜歡. 2.剛好對面大樓在施工,所以比較沒那麼美觀. 3.房間隔音普通.

8

Martin Josef

Oct 27, 2024

·

Stayed 1 night

Die 5 Sterne sind eher „kann“-Sterne als „muss“-Sterne. Formal ist alles da. Das Personal freundlich etc. Die Lage ist gut. Für meinen Geschmack ist das Ambiente und die Zimmer Seelenlos. Viel Plastik, schlechtes Beleuchtungskonzept. Was auf dem Fluren irgendwie noch „modern“ wirkt entpuppt sich im Zimmer als „krankenhausambiente“. Preis lag bei rd 250 EUR für ein Standardzimmer. Ok… aber das nächste mal lieber wieder ins Frasers.

Die 5 Sterne sind eher „kann“-Sterne als „muss“-Sterne. Formal ist alles da. Das Personal freundlich etc. Die Lage ist gut. Für meinen Geschmack ist das Ambiente und die Zimmer Seelenlos. Viel Plastik, schlechtes Beleuchtungskonzept. Was auf dem Fluren irgendwie noch „modern“ wirkt entpuppt sich im Zimmer als „krankenhausambiente“. Preis lag bei rd 250 EUR für ein Standardzimmer. Ok… aber das nächste mal lieber wieder ins Frasers.

6

Ilanah

Jun 4, 2025

·

Stayed 1 night

Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.

Nice hotel, very nice spa. My phone didn’t work in my room and my tub would not drain. It was complicated to figure out how to turn off the lights while keeping the electricity on. I would stay again.

10

Stephen

Jun 14, 2025

·

Stayed 3 nights

Nice hotel in a central location. Big room but the washroom was a bit oddly designed.

Nice hotel in a central location. Big room but the washroom was a bit oddly designed.

8

Søren

Apr 7, 2025

·

Stayed 2 nights

Super fin og god indtjekning, hvor vi desværre fik værelse 716. Det betød ikke dækkende mørklægningsgardin, samt fest på tagterrasse lørdag nat, hvor vores værelse lige under. Det er vel 10. gang på SIDE og har altid været ovenud tilfreds, men lidt laissez faire denne gang desværre 😔.

Super fin og god indtjekning, hvor vi desværre fik værelse 716. Det betød ikke dækkende mørklægningsgardin, samt fest på tagterrasse lørdag nat, hvor vores værelse lige under. Det er vel 10. gang på SIDE og har altid været ovenud tilfreds, men lidt laissez faire denne gang desværre 😔.

10

Gil

May 15, 2025

·

Stayed 3 nights

The hotel is just on gaensemarkt not far away from Jungfernstieg. The hotel is new, room is nice and large.

The hotel is just on gaensemarkt not far away from Jungfernstieg. The hotel is new, room is nice and large.

8

Kent

Jul 15, 2025

·

Stayed 3 nights

Lækkert hotel med god service. Det eneste negativt er, at der fra værelset var en del støj fra gangen og overdragen (hvor terrassen er ), mit værelse var på 7 etage.

Lækkert hotel med god service. Det eneste negativt er, at der fra værelset var en del støj fra gangen og overdragen (hvor terrassen er ), mit værelse var på 7 etage.

8

AJ

Jun 6, 2025

·

Stayed 4 nights

The hotel staff was fantastic! Especially the team in the restaurant. I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option. The hotels AC system was also down while I was there, which did not help my sleeping situation. Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.

The hotel staff was fantastic! Especially the team in the restaurant. I was not very happy with the curtains/blinds in the room. Did not block out enough light, Which made it quite difficult to sleep after 5 am. Sleeping in was not an option. The hotels AC system was also down while I was there, which did not help my sleeping situation. Overall, hotel is nice. Location is amazing. The hotel team was the real highlight.

6

Jesper

May 11, 2024

·

Stayed 2 nights

Dejlig centralt hotel. Også skønt værelse. Få minusser. Enormt larmende aircondition. Håndværkere borede kl 09 om morgenen og dagen efter blev vi kl 08.30 kaldt ud af hotellet x 2 pga teknisk fejl på brandalarmen.

Dejlig centralt hotel. Også skønt værelse. Få minusser. Enormt larmende aircondition. Håndværkere borede kl 09 om morgenen og dagen efter blev vi kl 08.30 kaldt ud af hotellet x 2 pga teknisk fejl på brandalarmen.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and helpful, with standout assistance during an emergency. Negatives focus on breakfast organization/seating and occasional delays or missed housekeeping.

Related guest reviews

10

Kevin

Dec 25, 2025

·

Stayed 2 nights

Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.

Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.

10

Christoph

Oct 26, 2024

·

Stayed 1 night

Eine großartiges Hotel mit unglaublich freundlichen Mitarbeitern.

Eine großartiges Hotel mit unglaublich freundlichen Mitarbeitern.

10

Rainer

May 30, 2023

·

Stayed 2 nights

Sehr tolles Hotel mit super Service

Sehr tolles Hotel mit super Service

10

James

Jul 18, 2024

·

Stayed 3 nights

Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!

Fantastic hotel, highly recommended and a great location to everything you want to see in Hamburg. Room was clean and well presented. Staff were very friendly and accommodating the moment we walked through the doors. Lovely pool and gym amenities. If you have a late flight they will let you stay an hour 3-6 hours for a fee but it's worth it if you don't want to carry your bags everywhere. Thanks for a great stay!

10

Mario

Jul 4, 2024

·

Stayed 1 night

Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.

Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.

6

Deepak

Dec 30, 2024

·

Stayed 2 nights

Positives are the location and the hotel seems reasonably new. Negatives are the service, we had to wait until 5pm until our room was cleaned.

Positives are the location and the hotel seems reasonably new. Negatives are the service, we had to wait until 5pm until our room was cleaned.

10

Morten Hovgaard

Feb 1, 2026

·

Stayed 1 night

Ja der var rent og pænt. Personalet var meget imødekommende og hjælpsomme.

Ja der var rent og pænt. Personalet var meget imødekommende og hjælpsomme.

6

Henrik

Sep 22, 2023

·

Stayed 2 nights

The hotel is great, service is terrible. We travelled with two friends - stayed Friday-Sunday. Saturday morning, we could not get a breakfast table for 4 persons, 2 tables were "free" but reserved, we were told quite harsh. Saturday evening, we booked a table for 4 persons in the reception - for Sunday morning no problem. Then Sunday morning, the same waiter (Yara), told us is was not possible to reserve tables for breakfast, so she refused to seat us at a 4 person table. We really felt not-welcome - it was unpleasant. I reccomend the hotel, but find your breakfast somewhere else.

The hotel is great, service is terrible. We travelled with two friends - stayed Friday-Sunday. Saturday morning, we could not get a breakfast table for 4 persons, 2 tables were "free" but reserved, we were told quite harsh. Saturday evening, we booked a table for 4 persons in the reception - for Sunday morning no problem. Then Sunday morning, the same waiter (Yara), told us is was not possible to reserve tables for breakfast, so she refused to seat us at a 4 person table. We really felt not-welcome - it was unpleasant. I reccomend the hotel, but find your breakfast somewhere else.

10

Daire

Jul 11, 2022

·

Stayed 2 nights

My friend and I stayed 2 nights here this month. The location was great, walking distance to the attractions we wanted to see in the city and easy to access by public transport from the airport. We used the pool and spa facilities twice during our stay and they were great. Our room was spacious and comfortable. During our stay I suffered a medical emergency due to a pre-existing condition and as a result had to go to hospital. Throughout this emergency the staff were amazing. They looked after me and my friend and were so accommodating after our stay. I am very grateful to them, in particular David.

My friend and I stayed 2 nights here this month. The location was great, walking distance to the attractions we wanted to see in the city and easy to access by public transport from the airport. We used the pool and spa facilities twice during our stay and they were great. Our room was spacious and comfortable. During our stay I suffered a medical emergency due to a pre-existing condition and as a result had to go to hospital. Throughout this emergency the staff were amazing. They looked after me and my friend and were so accommodating after our stay. I am very grateful to them, in particular David.

10

Arminas

Jun 17, 2024

·

Stayed 1 night

Alle Super. Personal freundlich. Auf Wünsche wir eingegangen. Essen gut. Zimmer schön.

Alle Super. Personal freundlich. Auf Wünsche wir eingegangen. Essen gut. Zimmer schön.

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable setting near shops, sights, parks, lake, and the opera. A few mention it is hard to find by car or that nearby construction occurs.

Related guest reviews

10

Kevin

Dec 25, 2025

·

Stayed 2 nights

Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.

Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.

10

Emma

Oct 1, 2023

·

Stayed 1 night

It’s difficult to find the first time you drive to It.

It’s difficult to find the first time you drive to It.

10

Florian

Nov 4, 2025

·

Stayed 2 nights

Lage des Hotels ist top! Geschäfte und Restaurants in Vielzahl in direkter Laufdistanz vorhanden. Frühstück war sehr gut, einzig die Menge der Gäste zu unserer Uhrzeit war deutlich zu hoch und der sehr nette Service war in der Unterzahl und konnte dadurch nicht den gewohnten Service bieten.

Lage des Hotels ist top! Geschäfte und Restaurants in Vielzahl in direkter Laufdistanz vorhanden. Frühstück war sehr gut, einzig die Menge der Gäste zu unserer Uhrzeit war deutlich zu hoch und der sehr nette Service war in der Unterzahl und konnte dadurch nicht den gewohnten Service bieten.

8

John

Dec 22, 2025

·

Stayed 1 night

Meget pænt, rent og ordentligt, med en super god beliggenhed i centrum af Hamburg. Morgenmads restaurant og håndtering er dog katastrofal …

Meget pænt, rent og ordentligt, med en super god beliggenhed i centrum af Hamburg. Morgenmads restaurant og håndtering er dog katastrofal …

10

Kio Jørgensen

Dec 13, 2025

·

Stayed 1 night

Tæt på cafeer, kulturtilbud som operaen og centralt beliggende, en klar anbefaling. Også pool og spaområdet var skønt

Tæt på cafeer, kulturtilbud som operaen og centralt beliggende, en klar anbefaling. Også pool og spaområdet var skønt

10

Robert

Jun 6, 2024

·

Stayed 5 nights

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return

Excellent experience-room, service, cleanliness, pool, breakfast location - close to parks, lake & 12 min walk to centre of town action - will definitely return

10

Niels

Jul 4, 2022

·

Stayed 1 night

Brilliant location and a really nice interior design !

Brilliant location and a really nice interior design !

10

Gil

May 15, 2025

·

Stayed 3 nights

The hotel is just on gaensemarkt not far away from Jungfernstieg. The hotel is new, room is nice and large.

The hotel is just on gaensemarkt not far away from Jungfernstieg. The hotel is new, room is nice and large.

8

Marlis Antonia

Jan 13, 2024

·

Stayed 1 night

Baustelle vor der Tür

Baustelle vor der Tür

10

Mario

Jul 4, 2024

·

Stayed 1 night

Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.

Comfortable, quiet, stylish, and with very good service all around. Conveniently located in the heart of the business district. Definitely highly recommended.

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Dining

Breakfast is frequently rated excellent, though it can be crowded, costly, or inconsistently managed. The Meatery restaurant and the bar's cocktails receive strong praise.

Related guest reviews

8

Deniz

Oct 10, 2024

·

Stayed 1 night

frühstück 42E pro Person ist schon sehr frech

frühstück 42E pro Person ist schon sehr frech

10

Kevin

Dec 25, 2025

·

Stayed 2 nights

Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.

Good location easy to find and live at! Friendly Staff! very good restaurant Meatery.

10

Florian

Nov 4, 2025

·

Stayed 2 nights

Lage des Hotels ist top! Geschäfte und Restaurants in Vielzahl in direkter Laufdistanz vorhanden. Frühstück war sehr gut, einzig die Menge der Gäste zu unserer Uhrzeit war deutlich zu hoch und der sehr nette Service war in der Unterzahl und konnte dadurch nicht den gewohnten Service bieten.

Lage des Hotels ist top! Geschäfte und Restaurants in Vielzahl in direkter Laufdistanz vorhanden. Frühstück war sehr gut, einzig die Menge der Gäste zu unserer Uhrzeit war deutlich zu hoch und der sehr nette Service war in der Unterzahl und konnte dadurch nicht den gewohnten Service bieten.

8

John

Dec 22, 2025

·

Stayed 1 night

Meget pænt, rent og ordentligt, med en super god beliggenhed i centrum af Hamburg. Morgenmads restaurant og håndtering er dog katastrofal …

Meget pænt, rent og ordentligt, med en super god beliggenhed i centrum af Hamburg. Morgenmads restaurant og håndtering er dog katastrofal …

10

Christine

Dec 4, 2023

·

Stayed 2 nights

Great location ! Staff really good. Cocktails in the bar amazing!

Great location ! Staff really good. Cocktails in the bar amazing!

10

Bettina

Jan 8, 2023

·

Stayed 2 nights

Fantastisk oplevelse - helt igennem gennemført hotel, hvor alt spiller max. Restauranten MEATERY var en gastronomisk oplevelse. Service I top.

Fantastisk oplevelse - helt igennem gennemført hotel, hvor alt spiller max. Restauranten MEATERY var en gastronomisk oplevelse. Service I top.

10

Thomas

Mar 13, 2023

·

Stayed 2 nights

Die Zimmer sind sehr geräumig und modern. Die Mitarbeiter sind alle sehr freundlich und hilfsbereit. Die Lage ist sehr gut. Man startet mit einem unglaublichen Frühstücksbuffet in den Tag, das keine Wünsche offen lässt. Wir haben sogar glutenfreie Pancakes bekommen. Der Spabereich nach einem langen Tag in der Stadt rundet den gelungen Aufenthalt ab.

Die Zimmer sind sehr geräumig und modern. Die Mitarbeiter sind alle sehr freundlich und hilfsbereit. Die Lage ist sehr gut. Man startet mit einem unglaublichen Frühstücksbuffet in den Tag, das keine Wünsche offen lässt. Wir haben sogar glutenfreie Pancakes bekommen. Der Spabereich nach einem langen Tag in der Stadt rundet den gelungen Aufenthalt ab.

6

Michael

Oct 23, 2023

·

Stayed 2 nights

Havde 2 overnatninger, og det var en jævn oplevelse. Sød og venlig modtagelse i receptionen. Meget almindeligt værelse, som slet ikke blev rengjort på noget tidspunkt. Deres Spa er ganske fint, og aften restauranten, som er en bøfrestaurant er også rigtig fin. Derimod er kvaliteten af morgenmaden langt fra pengene værd. Så alt i alt en femmer ud af 10:-)

Havde 2 overnatninger, og det var en jævn oplevelse. Sød og venlig modtagelse i receptionen. Meget almindeligt værelse, som slet ikke blev rengjort på noget tidspunkt. Deres Spa er ganske fint, og aften restauranten, som er en bøfrestaurant er også rigtig fin. Derimod er kvaliteten af morgenmaden langt fra pengene værd. Så alt i alt en femmer ud af 10:-)

10

Lasse

Dec 22, 2025

·

Stayed 2 nights

Super morgenmad

Super morgenmad

10

Frank

Dec 11, 2022

·

Stayed 1 night

Die Lage des Hotels ist sehr zentral. Das Frühstück ist genial. Die Mitarbeiter sind sehr freundlich und aufmerksam.

Die Lage des Hotels ist sehr zentral. Das Frühstück ist genial. Die Mitarbeiter sind sehr freundlich und aufmerksam.

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4

Steffan

Aug 1, 2026

·

Stayed 2 nights

Our stay was disappointing, especially considering the price. The air conditioning in our room wasn’t working, making it uncomfortable to sleep. The wellness facilities were also below expectations—the sauna was out of order, and the jacuzzi wasn’t heated. Given the premium price of the hotel, we expected all facilities to be fully operational. There are several nearby hotels that offer better value for money. Unfortunately, we wouldn’t choose to stay here again.

Our stay was disappointing, especially considering the price. The air conditioning in our room wasn’t working, making it uncomfortable to sleep. The wellness facilities were also below expectations—the sauna was out of order, and the jacuzzi wasn’t heated. Given the premium price of the hotel, we expected all facilities to be fully operational. There are several nearby hotels that offer better value for money. Unfortunately, we wouldn’t choose to stay here again.

10

Kasper

Jun 10, 2026

·

Stayed 2 nights

My friends and I look forward to going back as soon as possible

My friends and I look forward to going back as soon as possible

10

Niels Christian

Jun 3, 2026

·

Stayed 1 night

Super nice hotel and great location.

Super nice hotel and great location.

10

Robert

Apr 26, 2026

·

Stayed 3 nights

Super Service,

Super Service,

10

Andrea

Apr 25, 2026

·

Stayed 1 night

Great business 5 star hotel super clean and efficient. Also a great steak house and bar onsite. Very central. Definitely recommended

Great business 5 star hotel super clean and efficient. Also a great steak house and bar onsite. Very central. Definitely recommended

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 02:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about SIDE, Hamburg, a Member of Design Hotels

Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 40 per night. Valet parking is also offered at the same rate. Parking height restrictions apply, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee of approximately EUR 42 for adults and EUR 21 for children.

Are pets allowed at the hotel?

Pets are allowed at the hotel with a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Guests must contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle service is provided for a surcharge of EUR 75 per vehicle (one-way, maximum occupancy 5). It is available 24 hours, and guests must contact the property with arrival details before travel.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Accessible rooms are available, and the registration desk is also wheelchair-accessible.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hamburg, just steps from the Hamburg State Opera and within a 10-minute walk of Neuer Wall. It is approximately 0.8 miles from Hamburg City Hall and 0.9 miles from Hamburger Kunsthalle. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool that is accessible from 6:00 AM to 11:00 PM. There is also an outdoor heated pool available.

What are the policies for guests staying with children?

Children are welcome at the hotel. Kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 40 per night. Guests are advised to request extra beds in advance, as availability may vary.

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pool access available from 6:00 AM to 11:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
At check-in, guests must provide a record of full COVID-19 vaccination.
The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in.

Fee for buffet breakfast: approximately EUR 42 for adults and EUR 21 for children
Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
Self parking fee: EUR 50 per night
Covered valet parking fee: EUR 50 per night
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.